TCS Fraud Management and

Digital Forensics Services

Enterprise Security and Risk Management

The exponential rise in the volume and range of enterprise information assets has made
them vulnerable to external and internal frauds and attacks. The annual global loss
resulting from cybercrimes is estimated at hundreds of billions of dollars, as companies
struggle to discover, investigate, and mitigate such incidents. The lack of in-house
forensic expertise for timely detection and analysis of security incidents is also resulting
in loss of business time and goodwill, as well as increased cost of regulatory compliance.
Cyber security has become a critical component of information technology governance
with businesses seeking an integrated security framework to review digital frauds,
security breaches and take corrective measures.

Tata Consultancy Services’ (TCS’) Fraud Management and Digital Forensics Services
facilitates proactive risk assessment, detection, investigation, and prevention of fraud,
thus fostering effective management of security incidents, digital frauds, and legal and
regulatory compliance. Adoption of these services helps businesses better navigate
reputational risks and boost productivity by enabling easy detection of potential
security incidents and frauds.

Overview
Even as data — pooled from various internal and external
platforms — increasingly drives modern businesses, it
also presents significant risks and challenges, including
cybercrime, security breaches, and digital fraud. Manual
systems and supervision are no longer sufficient to
address these issues. Businesses need a holistic
framework for assessing fraud risk, implementing
technical and procedural controls to investigate security
breaches, and complying with regulations. Given the
increasing complexity and diversity of fraudulent
behavior, enterprises require an integrated IT security and
anti-fraud architecture that enables prevention, detection,
and prediction of security incidents and fraudulent
activities followed by forensic analysis to understand the
causes and effects of an incident.
TCS Fraud Management and Digital Forensics Services
provides a comprehensive framework that identifies gaps
in the existing security infrastructure and helps businesses
predict, detect, mitigate, and eradicate frauds and security
incidents. The offering leverages the Digital Forensics
Centre of Excellence (CoE) to generate investigation
reports and measure internal and external factors
contributing to security breaches or violations, and also
recommends corrective measures to effectively address
such incidents. It also facilitates compliance with
regulations across different jurisdictions, such as the
Indian Information Technology Act, Reserve Bank of India
regulations, Prevention of Money-Laundering Act, FRCP
guidelines, SOX, HIPAA, and the U.K. Bribery Act.
Our Solution
TCS offers proactive, reactive, and predictive solutions for
combating digital fraud and security incidents.
The offering includes these key components:
Fraud management: The solution helps with fraud risk
n
assessment and regulatory compliance. It enables
framework to effectively identify and investigate fraud,
and incorporates data mining and analytics for fraud
prediction and detection.
Digital forensics: The solution conducts forensic
n
imaging and analysis of various storage media
including mobile devices, network forensics and static
and dynamic analysis of malware. We also provide end-
to-end e-discovery services for regulatory and legal
compliance based on the Electronic Discovery
Reference model (EDRM).
Turnkey solutions: We help set up your organization’s
n
anti-fraud initiative and digital forensic laboratory
through a build-operate-transfer model.
Incident response management: Assess your
n
organization’s preparedness to effectively investigate,
handle, coordinate, and resolve incidents. Create an
effective incident response policy and framework for
your organization that is aligned with your SOC team.
We also conduct audits to ensure software compliance.
Benefits
TCS Fraud Management and Digital Forensics Services
helps enterprises protect their information assets from
internal and external threats, and delivers the following
benefits:
Increased regulatory compliance: Reduce litigation
n
risks and increase regulatory compliance by proactively
detecting frauds and security incidents and identifying
vulnerabilities in your security setup.
Better risk management: Lower the impact of
n
cybercrimes, security breaches, and digital fraud by
proactively detecting incidents and facilitating early
risk mitigation.
Enhanced productivity: Reduce network downtime
n

creation and implementation of an anti-fraud and breakdown of critical information systems to boost
organizational productivity.
 Fraud Risk Management
Fraud Prevention
Proactive Fraud Detection
Fraud Investigation
Fraud
Management
Turnkey
Solutions
Whistleblowing Set-up
Digital Forensic Lab
Training
Audit & Accreditation
TCS’ Fraud Management and Digital Forensics services enable organizations proactively assess, detect, deter and
respond by taking corrective actions when potential fraud and IT security incidents arise.
An Overview of TCS Fraud Management and Digital Forensics Services
Increased profitability: Reduce revenue leakages and
n In a money laundering investigation, a bank needed to
minimize the cost of investigations by quickly
identifying, probing, and mitigating breaches.
Enhanced customer confidence: Improve customer
n
confidence and reduce the risk of reputational loss.
The TCS Advantage
By associating with TCS, you can benefit from our:
Statistically driven solution: The Fraud Management
n
and Digital Forensics Solution incorporates profiling
based on statistical models, underpinned by data
mining and modeling components. It leverages the
expertise of our Digital Forensics CoE to deploy the
latest proven software and hardware tools.
Deep domain expertise: Our team of highly
n
experienced professionals and subject matter experts
enables us to provide proactive, reactive, and
predictive services for fraud management and digital
forensics. This allows businesses to effectively detect,
deter, and respond to potential fraud and IT security
incidents through immediate, corrective actions.
Global reach: TCS has gained extensive global
n evidence from database servers and computers used by
experience in delivering fraud management and digital
forensics services for a broad array of organizations,
including business enterprises and government
agencies. Our solutions have helped organizations
enhance their competitiveness with regard to
information security, risk management, fraud
investigation, and regulatory compliance.
Strategic alliances: TCS’ partnerships with digital
n of a whistleblower mechanism. This enabled the bank to
forensics product vendors and market leaders ensure
the use of advanced and effective technology in our
fraud management services.
Cyber Forensics
Forensic Readiness Assessment
Malware Analysis
e-Discovery
Digital
Forensics
Incident
Response
Management
CSIR Management
Incident Responsive Readiness
Insider Threat Management
Software Compliance Audit
How we help our customers
present relevant digital evidence. Additionally, the
banking regulatory authority directed the bank to
conduct a third-party investigation. The absence of a
holistic forensic readiness program made it impossible for
the bank to produce the legally admissible records
required, leading to penalties to the tune of USD 1.25
million, and a significant investigation cost as well. To
prevent recurrence of such an incident, TCS advised the
bank on data collection, retention, and retrieval policies,
such as an electronic discovery service to analyze data on
the bank's servers. TCS provided an e-discovery
architecture and implemented the end-to-end e-
discovery solution. As a result, the bank is now compliant
with relevant regulatory requirements and well placed to
detect and avoid money laundering.
Another multinational bank realized the need to
investigate fraudulent siphoning of funds from customers’
accounts. Following a mandate from the Reserve Bank of
India, the financial services major also needed to conduct
a third-party forensic audit of its security measures. TCS
facilitated the identification and collection of digital
employees. This data was processed and analyzed to
identify how the fraud was perpetrated and the
employees involved.
TCS recommended stricter security controls, including
real-time e-discovery services, an upgrade of the bank's
existing fraud management system, and implementation
mitigate potential fraudulent transactions, achieve
regulatory compliance, reduce legal risks, and safeguard
the interests of its customers.
About TCS Enterprise Security and Risk Management Unit
Leveraging our rich experience in enterprise security, TCS helps global enterprises across verticals
manage risks, ensure regulatory compliance, proactively protect critical information assets against
emerging threats, achieve resilience, and recover rapidly from security incidents.

TCS has a successful track record of executing numerous engagements globally, delivering domain
integrated security solutions fully aligned with clients’ objectives. Our global service infrastructure,
including the shared services Security Operations Center (SOC) and Forensics Labs, backed by the
capabilities of our certified security consultants, make TCS a strategic partner of choice for nearly half
of the Fortune 500 companies.

Our Security Innovation labs foster research and innovation in the field of data privacy, and have
yielded multiple patents and intellectual properties in data protection and cryptographic products.
We leverage our alliances with all major security vendors, including IBM, CISCO and Oracle to deliver
end-to-end services and solutions across the security landscape from consulting to implementation
and managed services.

Contact
For more information about TCS’ Enterprise Security and Risk Management (ESRM) Unit, visit:
www.tcs.com
Email: Global.esrm@tcs.com

About Tata Consultancy Services Ltd (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that
delivers real results to global business, ensuring a level of certainty no other firm can match.
TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering
and assurance services. This is delivered through its unique Global Network Delivery ModelTM,
recognized as the benchmark of excellence in software development. A part of the Tata Group,
India’s largest industrial conglomerate, TCS has a global footprint and is listed on the National
Stock Exchange and Bombay Stock Exchange in India.

For more information, visit us at www.tcs.com

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