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Talent Management: hype or necessity?

Creatingg sustainable
alignment between
organizations
g and their
human talent

Onno de Vries
Performa 2007

www.flickr.com

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Talent Management: hype or necessity?

PROPOSITION

“Talent Management is not about employees!”

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Talent Management: hype or necessity?

The Challenges…
• In 2011: 75 million vacancies (US/EUR)
• S l shortage
Supply h t iin th
the llabor
b market
k t
• Knowledge workers needed in the Knowledge Economy
• Generation Y seeks different work environment
• More recruitment effort doesn’t pay off
• Sense of Urgency, but no action
• How to handle the challenges …
• Talent Management as an integrated approach: create
bonding and engagement through development

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Talent Management: hype or necessity?

What is Talent Management?

• It is about the individual employee

• It is about development and deployment of talent
• It focuses on fundamental career issues
• Know, Grow, Flow

• But, what is the definition? …

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Talent Management: hype or necessity?

Talent Management approach depends on job type

Low dynamics High dynamics

High complexity •Effectiveness •Flexibility

•Creativity •Creativity

Silver collar work Gold collar work

Low complexity •Efficiency •Efficiency

•Effectiveness •Flexibility

Blue collar work White collar work

Source: Schoemaker, 1999

Michiel Schoemaker / 18
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Talent Management: hype or necessity?

And on who you want to be …

European Approach
Social Responsibility

Lif ti
Lifetime enterprise
t i S i t l enterprise
Societal t i

•Talent development •Talent management

on

•Leadershipp development
p •Management
g Development
p
Individual orientatio

Group orien
G
•Career development •Organization Development
•Talent Development Plan •Personnel Development Plan

ntation
Learning enterprise Market-oriented enterprise

•Human Performance Improvement •Result Management

•Human Performance Technology •Performance Management
•Performance Development •Competency Management
•Personal Development Plan •Competency Development Plan
Profit Orientation Source: Dr. T van Aken
Anglo-American Approach

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Talent Management: hype or necessity?

Talent Management Interventions Improving Business Results

through Goal Alignment

Business
Driving Performance Culture Bus
Value through Pay for Performance Exec
Driver
Improving Leadership
Pipeline
p through
g
Succession Planning

Increasing Engagement &

Retention through
Feedback and Coaching
OD
Increasing Performance
Driver
through Development

Developing Standard
Competency Model
Developing Standard HR
Automating Rating Model Driver
Performance
Appraisals

Copyright © 2006 Bersin & Associates. All rights reserved.

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Talent Management: hype or necessity?

A Triune
Ti Vision
Vi i Strategy

Learning & Technology

Development

• Strategy: having a clear strategy that is translated into talent management

requirements.
requirements
• L&D: offering life long learning balancing personal and organization needs.
• Technology: deploy adequate technology to facilitate the processes in an efficient and
effective wayy leadingg to management
g information for steeringg talent management.
g

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Talent Management: hype or necessity?

STEP 1: Strategy
• What is the direction of our organization?
• Wh t talent
What t l t ddo we needd tto acquire
i tto supportt our strategy?
t t ?

Talent
Requirements

Strategic
Goals

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Talent Management: hype or necessity?

STEP 2: Learning & Development

• Assessment of Talent
g
Existing
• Learning
L i & Development
D l t employees

Talent
Requirements
Learning &
Assessement Development

Strategic
Goals

New Recruits

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Talent Management: hype or necessity?

STEP 3: Technology

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Talent Management: hype or necessity?

T h l
Technology Pitfalls
Pitf ll
• IT doesn’t matter: garbage in is garbage out!
• K
Keep it simple
i l stupid
t id
• Technology doesn’t replace human interaction
• Establish a business case + ROI analysis (determine KPIs)
• Determine your management information needs
• Select proven and standard technology
• Get some help from an experienced partner

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Talent Management: hype or necessity?

Conclusions
• An integrated Talent Management
approach is a necessity for contemporary
organizations
• It is all about employee selection,
development and allocation.
• It is about balancing individual passion
and organization needs.
needs
• Room for Learning & Development is key
for success in Talent Management
• It is not an HR responsibility, it is a
business responsibility.

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Talent Management: hype or necessity?

More information?
• Visit us at booth A202
• D
Demo off SumTotal
S T t l Systems
S t for
f Talent
T l t Management
M t
• Free booklet: “Talent Management for Dummies”

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