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Summary
Areas of expertise
Key Skills
Work History
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o Executive Reporting
o Respond to RFPs, Plan and Coordinate delivery of projects
o Build and maintain good working relationships with customers
o Team management ensuring timely and accurate customer deliveries.
o Oversee delivery activities and provide guidance as required.
o Ensure and enhance high levels of competence and operational excellence within
team.
o Evaluate team performance, Identify training requirements and Coordinate training.
o Primary contact for customer inquiries and concerns.
o Negotiate with customer on program and finance aspects
o Process improvements to achieve cost effectiveness and time saving.
Projects managed:
Citi bank – Digitization
Development and Enhancement of Digital applications for Citi bank and Cards in
Profit-Sharing model.
Citi bank Mobile Application Development
Development and maintenance of mobile applications for Citi bank and Cards
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Education & Training
Master of Computer Applications (MCA) from University of Calicut, Kerala, India, (1998)
Certifications
References
On request.
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