CONFIDENTIAL

T-MOBILE RAN GSM & UMTS KEY PERFORMANCE INDICATORS (KPI)

SCOPE

This document is for users wishing to evaluate the performance of the T-Mobile Radio Access
Network (RAN). It covers all key performance indicators for all vendors that can be derived from the
vendor network performance counters.

PURPOSE

This document aims to give detailed description of the key peformance indicators to be used for
evaluating the performance of the T-Mobile GSM and UMTS radio networks.

Please E-Mail the Corporate Library for DOCUMENT REFERENCE: T-Mobile/CDOC/

further information about this document OWNED BY : Sunil Laroiya
ISSUE: 1
DATE : 15 March, 2007

T-MOBILE CORPORATE LIBRARY

THIS DOCUMENT WHEN PRINTED WILL BE
DEEMED AS UNCONTROLLED
Printed from: EDMS/WEBSITE
Turning Information Into Knowledge
© 2008 T-Mobile (UK) FOR CORPORATE LIBRARY USE ONLY
© 2008 T-Mobile (UK) CONFIDENTIAL

DOCUMENT TABLE OF CONTENTS

SCOPE................................................................................................................................................... 1
PURPOSE.............................................................................................................................................. 1

1. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 MANAGEMENT KEY PERFORMANCE INDICATORS (TMO).................................................................. 7
2.1.1 CALL SUCCESSFULLY TERMINATED RATE (CSTR)................................................... 7
2.1.2 CALL SETUP SUCCESS RATE (CSSR)...................................................................... 7
2.1.3 CALL DROP RATE (CDR)......................................................................................... 7
2.1.4 RADIO NETWORK CALL DROP RATE (RNCDR)......................................................... 7
2.1.5 ASSIGNMENT SUCCESS RATE (ASR)....................................................................... 7
2.1.6 SDCCH DROP RATE RATE (SDR)............................................................................. 7
2.1.7 PAGING SUCCESS RATE (FIRST)............................................................................. 7
2.1.8 PAGING SUCCESS RATE (ALL)................................................................................ 7
2.2 INFORMATION INDICATORS............................................................................................................ 8
2.2.1 SDCCH .................................................................................................................. 8
2.2.1.1 SDCCH DROP RATE (SDR)...................................................................................... 8
2.2.1.2 SDCCH DROP RATE DUE TO RADIO (SDR_RF)......................................................... 8
2.2.1.3 SDCCH ASSIGNMENT SUCCESS RATE (SASR)......................................................... 8
2.2.1.4 SDCCH CONGESTION RATE (SCR).......................................................................... 8
2.2.1.5 SDCCH TRAFFIC (STRAF)........................................................................................ 8
2.2.1.6 SDCCH MEAN HOLD TIME (SMHT). .......................................................................... 8
2.2.1.7 SDCCH AVAILABLE CHANNELS............................................................................... 9
2.2.2 TCH....................................................................................................................... 9
2.2.2.1 CALL DROP RATE (CDR)......................................................................................... 9
2.2.2.2 RADIO NETWORK CALL DROP RATE (RNCDR)......................................................... 9
2.2.2.3 ASSIGNMENT SUCCESS RATE (ASR)....................................................................... 9
2.2.2.4 TCH CONGESTION RATE (SCR)............................................................................... 9
2.2.2.5 TCH TRAFFIC (TRAFFIC).......................................................................................... 9
2.2.2.6 TCH MEAN HOLD TIME (MHT)................................................................................. 10
2.2.2.7 TCH AVAILABLE CHANNELS................................................................................... 10
2.3 COUNTER DEFINITION.................................................................................................................... 10
2.3.1 SDCCH INDICATORS.............................................................................................. 10
2.3.1.1 SDCCH ALLOCATION ATTEMPTS............................................................................ 10
2.3.1.2 SUCCESSFUL CHANNLE ESTABLISHMENT ON SDCCH ............................................ 10
2.3.1.3 ABNORMALLY TERMINATED CONNECTION ON SDCCH........................................... 11
2.3.1.4 ABNORMALLY TERMINATED CONNECTION ON SDCCH DUE TO RADIO REASONS.... 11
2.3.1.5 SDCCH ALLOCATION FAILURE DUE TO NO FREE CHANNELS AVAILABLE................. 12
2.3.1.6 MEAN NUMBER OF ALLOCATED SDCCH CHANNELS(TRAFFIC)................................ 12
2.3.1.7 MEAN NUMBER OF SECONDS FOR WHICH AN SDCCH IS ALLOCATED (MHT)............ 12
2.3.1.8 MEAN NUMBER OF AVAILABLE SDCCH CHANNELS................................................. 13
2.3.2 TCH INDICATORS................................................................................................... 13
2.3.2.1 TCH ASSIGNMENT REQUEST .................................................................................. 13
2.3.2.2 TCH ASSIGNMENT COMPLETE................................................................................ 13
2.3.2.3 ABNORMALLY TERMINATED CONNECTION ON TCH................................................ 13
2.3.2.4 ABNORMALLY TERMINATED CONNECTION ON TCH DUE TO RADIO REASONS......... 14
2.3.2.5 TCH ASSIGNMENT FAILURE DUE TO NO FREE TCH IN CELL..................................... 15
2.3.2.6 MEAN NUMBER OF ALLOCATED TCH CHANNELS (TRAFFIC).................................... 15
2.3.2.7 MEAN NUMBER OF SECONDS FOR WHICH A TCH IS ALLOCATED (MHT). .................. 15
2.3.2.8 MEAN NUMBER OF AVAILABLE TCH CHANNELS...................................................... 16
2.3.3 PAGING INDICATORS............................................................................................. 16
2.3.3.1 PAGING COMMANDS (FIRST).................................................................................. 16

T–Mobile/CDOC/ Page 2 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2.3.3.2 PAGING RESPONSE (FIRST).................................................................................... 16

2.3.3.3 PAGING RESPONSE (SUBSEQUENCT)..................................................................... 16

3. UMTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1 MANAGEMENT KEY PERFORMANCE INDICATORS (TMO).................................................................. 17
3.1.1. CALL SUCCESSFULLY TERMINATED RATE(CSTR).......................................................................... 17
3.1.1.1 Overall -CSTR....................................................................................................................... 17
3.1.1.2 CS-CSTR............................................................................................................................. 17
3.1.1.3 PS-CSTR............................................................................................................................. 17
3.1.2 SETUP SUCCESS RATE (SSR)......................................................................................................... 17
3.1.2.1 Overall -SSR......................................................................................................................... 17
3.1.2.2 CS-SSR............................................................................................................................... 17
3.1.2.3 PS-SSR................................................................................................................................ 18
3.1.3 DROP RATE (DR)............................................................................................................................ 18
3.1.3.1 Overall -DR........................................................................................................................... 18
3.1.3.2 CS-DR................................................................................................................................. 18
3.1.3.3 PS-DR................................................................................................................................. 18
3.1.4 INTER-SYSTEM HANDOVER SUCCESS RATE (ISHOSR)..................................................................... 18
3.1.3.1 Overall - ISHOSR................................................................................................................... 18
3.1.3.2 RT - ISHOSR......................................................................................................................... 18
3.1.3.3 NRT - ISHOSR....................................................................................................................... 18
3.2 INFORMATION INDICATORS............................................................................................................ 19
3.2.1 SERVICE LEVEL MEASUREMENTS................................................................................................... 19
3.2.1.1 RRC.................................................................................................................................... 19
3.2.1.1.1 Network RRC Setup Success Rate (NET_RRC_SSR). ............................................................ 19
3.2.1.1.2 User RRC Setup Success Rate (USER_RRC_SSR)................................................................ 19
3.2.1.1.3 RRC Drop Rate (RRC_DR).................................................................................................. 20
3.2.1.1.3.1 RRC Drops ..................................................................................................................... 20
3.2.1.1.3 RRC Connection Setup Failure due to X............................................................................... 20
3.2.1.1.3 RRC Connection Failures for X............................................................................................ 20
3.2.1.2 RAB.................................................................................................................................... 21
3.2.1.2.1 RAB Setup Success Rate (RAB_SSR).................................................................................. 21
3.2.1.2.1.1 RAB CS Setup Success Rate (CS_RAB_SSR).................................................................... 21
3.2.1.2.1.2 RAB PS Setup Success Rate (PS_RAB_SSR)..................................................................... 21
3.2.1.2.1.3 RAB CS Access Completes .............................................................................................. 21
3.2.1.2.1.4 RAB PS Access Completes .............................................................................................. 21
3.2.1.2.1.5 RAB CS Setup Attempts................................................................................................... 22
3.2.1.2.1.6 RAB PS Setup Attempts ................................................................................................... 22
3.2.1.2.2 RAB Drop Rate (RAB_DR).................................................................................................. 22
3.2.1.2.2.1 RAB CS Drop Rate (RAB_CS_DR).................................................................................... 22
3.2.1.2.2.2 RAB PS Drop Rate (RAB_PS_DR)..................................................................................... 22
3.2.1.2.2.3 RAB CS Drops ................................................................................................................ 22
3.2.1.2.2.3.1 RAB CS VoiceDrops ..................................................................................................... 22
3.2.1.2.2.3.2 RAB CS Data Conv Drops.............................................................................................. 23
3.2.1.2.2.3.3 RAB CS Data Stream Drops ........................................................................................... 23
3.2.1.2.2.4 RAB PS Drops ................................................................................................................ 23
3.2.1.2.2.4.1 RAB PS Data Conv Drops .............................................................................................. 23
3.2.1.2.2.4.2 RAB PS Data Stream Drops ........................................................................................... 24
3.2.1.2.2.4.3 RAB PS Data Interactive Drops....................................................................................... 24
3.2.1.2.2.4.4 RAB PS Data Background Drops.................................................................................... 24
3.2.1.2.2.5 RAB CS Successful Releases ........................................................................................... 24

T–Mobile/CDOC/ Page 3 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.2.2.5.1 RAB CS Voice Successful Releases ................................................................................ 24

3.2.1.2.2.5.2 RAB CS Data Conv Successful Releases ......................................................................... 24
3.2.1.2.2.5.3 RAB CS Data Stream Successful Releases ...................................................................... 25
3.2.1.2.2.6 RAB PS Successful Releases ............................................................................................ 25
3.2.1.2.2.6.1 RAB PS Data Conv Successful Releases ......................................................................... 25
3.2.1.2.2.6.2 RAB PS Data Stream Successful Releases ...................................................................... 25
3.2.1.2.2.6.3 RAB PS Data Interactive Successful Releases.................................................................. 25
3.2.1.2.2.6.4 RAB PS Data Background Successful Releases............................................................... 25
3.2.1.2.3 RAB Reconfiguration Failure Rate........................................................................................ 25
3.2.1.2.4 SRNC Relocation Failures ................................................................................................... 25
3.2.1.2.5 Inter -RNC Intra-Frequency Hard Handover Failures ................................................................ 26
3.2.1.2.6 Inter -RNC Inter -Frequency Hard Handover Failures ................................................................ 26
3.2.1.2.7 Inter -System Hard Handover Failures ................................................................................... 26
3.2.1.3 Soft Handover Measurement.................................................................................................. 26
3.2.1.3.1 Overall Soft Handover Success Rate.................................................................................... 26
3.2.1.3.1.1 RT Soft Handover Success Rate....................................................................................... 26
3.2.1.3.1.2 NRT Soft Handover Success Rate .................................................................................... 26
3.2.1.3.1.3 RT Soft Handover Requests.............................................................................................. 26
3.2.1.3.1.4 NRT Soft Handover Requests .......................................................................................... 26
3.2.1.4 Inter -System Handover Measurement...................................................................................... 27
3.2.1.4.1 Inter -System Overall Handover Success Rate........................................................................ 27
3.2.1.4.1.1 Inter -System RT Handover Success Rate........................................................................... 27
3.2.1.4.1.1.1 Inter -System RT Handover Attempts ............................................................................... 27
3.2.1.4.1.12 Inter -System RT Handover Success................................................................................. 27
3.2.1.4.1.2 Inter -System NRT Handover Success Rate......................................................................... 27
3.2.1.4.1.2.1 Inter -System NRT Handover Attempts ............................................................................. 27
3.2.1.4.1.2.2 Inter -System NRT Handover Success.............................................................................. 28
3.2.1.4.2 Inter -System Handover RRC Connection Drops..................................................................... 28
3.2.1.4.2.1 Inter -System RT Handover RRC Connection Drops ............................................................. 28
3.2.1.4.2.2 Inter -System NRT Handover RRC Connection Drops........................................................... 28
3.2.1.5 HSDPA Measurement........................................................................................................... 28
3.2.1.5.1 HSDPA Accessibility for NRT Traffic..................................................................................... 28
3.2.1.5.2 HSDPA Accessibility for NRT Traffic (User Perspective).......................................................... 28
3.2.1.5.3 HSDPA Retainability Rate................................................................................................... 29
3.2.1.5.4 HS-DSCH MAC-D Establishments ........................................................................................ 29
3.2.1.5.5 HS-DSCH MAC-D Establishments Rejected........................................................................... 29
3.2.1.5.6 HS-DSCH Setup Failurefor Interactive.................................................................................. 29
3.2.1.5.6.1 HS-DSCH Setup Failure for Interactive............................................................................... 29
3.2.1.5.6.2 HSDPA Retainability Ratefor Background......................................................................... 29
3.2.1.5.7 HS-DSCH Setup Failurefor UE............................................................................................ 29
3.2.1.5.8 DCH Selected due to Max HSDPA Users.............................................................................. 29
3.2.1.5.9 HS-DSCH Normal Release.................................................................................................. 29
3.2.2. CELL Availability….…………………………………………………………………………………………………………………………… 30

DOCUMENT HISTORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

T–Mobile/CDOC/ Page 4 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

ATTACHMENTS.
List any attachments to this document here.

REFERENCES.
List the names of any documents referred to in this document. Give the controlled document number.

T–Mobile/CDOC/ Page 5 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

1. INTRODUCTION

This document aims to give users an outline of how to measure the performance of the GSM and
UMTS networks from a vendor perspective. This includes counters output on the Ericsson and Nortel
BSC and PCU, plus the counters from Nokia Node B and Nokia RNCs. It will detail the formulas and
counters required to measure a particular aspect of performance. It also forms the reference for
terminology used to report performance so everyone uses the same term for the same indicator.
Since there are so many counters that make up some indicators, each low level indicator is given its
own section and hyperlinks are used to build up the high level indicators.

Chapter 2 gives the GSM performance indicators. This section is split into two parts, 2.1 details the
formulas used in management reports and for TMO in order to compare national companies. These
formulas have been agreed by all TMO national companies that use the appropriate vendor
equipment. 2.2 gives the remaining detailed reports that enable investigation in patricular problems
or areas of performance.

Chapter 3 gives the UMTS performance indicators. This section is split into two parts, 3.1 details the
formulas used in management reports and for TMO in order to compare national companies. These
formulas have been agreed by all TMO national companies that use the appropriate vendor
equipment. 3.2 gives the remaining detailed reports that enable investigation in patricular problems
or areas of performance.

1.1 CHANGE LOG

11/05/07: Modified Nortel SDCCH Attempts to include tchFrAllocatedOverflowAllocation (C1609/2).

Modified SDCCH Establishment Indication to include component causes for estabIndicSignalling
(C1163/0-7)

08/10/07: Concepts and formulas added for RRC formulas specific to CS and PS for TMO reporting
from 2008.

22/01/08: Some reformatting of umts formulas.

T–Mobile/CDOC/ Page 6 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2. GSM

2.1 MANAGEMENT KEY PERFORMANCE INDICATORS (TMO)

These are high level indicators and those used for TMO reports.

2.1.1 CALL SUCCESSFULLY TERMINATED RATE (CSTR)

CSSR * (1 – RNCDR)

2.1.2 CALL SETUP SUCCESS RATE (CSSR)

ASR * (1 - SDR)

2.1.3 CALL DROP RATE (CDR)

TCH CHANNEL DROP
-----------------------
TCH ASSIGNMENT COMPLETE

2.1.4 RADIO NETWORK CALL DROP RATE (RNCDR)

TCH CHANNEL DROP DUE TO RADIO
-----------------------------
TCH ASSIGNMENT COMPLETE

2.1.5 ASSIGNMENT SUCCESS RATE (ASR)

TCH ASSIGNMENT COMPLETE
-----------------------
TCH ASSIGNMENT REQUEST

2.1.6 SDCCH DROP RATE (SDR)

SDCCH CHANNEL DROP
------------------------
ESTABLISHMENT INDICATION

2.1.7 PAGING SUCCESS RATE (FIRST)

PAGE RESPONSE (FIRST)
----------------------------------
PAGE COMMAND (FIRST)

2.1.8 PAGING SUCCESS RATE (ALL)

PAGE RESPONSE (FIRST + SUBSEQUENT)
----------------------------------
PAGE COMMAND (FIRST)

T–Mobile/CDOC/ Page 7 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2.2 INFORMATION INDICATORS

2.2.1 SDCCH

2.2.1.1 SDCCH DROP RATE (SDR)

Formula
ABNORMALLY TERMINATED CONNECTION ON SDCCH
-----------------------------------------
SUCCESSFUL CHANNEL ESTABLISHMENT ON SDCCH

2.2.1.2 SDCCH DROP RATE DUE TO RADIO (SDR_RF)

Formula
ABNORMALLY TERMINATED CONNECTION ON SDCCH DUE TO RADIO REASONS
--------------------------------------------------------------
SUCCESSFUL CHANNEL ESTABLISHMENT ON SDCCH

2.2.1.3 SDCCH ASSIGNMENT SUCCESS RATE (SASR)

Formula
SUCCESSFUL CHANNEL ESTABLISHMENT ON SDCCH
-----------------------------------------
SDCCH ALLOCATION ATTEMPT

2.2.1.4 SDCCH CONGESTION RATE (SCR)

Formula
SDCCH ALLOCATION FAILURE DUE TO NO FREE SDCCH IN CELL
-------------------------------------------------------
SDCCH ALLOCATION ATTEMPT

2.2.1.5 SDCCH TRAFFIC (SDTRAF)

Formula
MEAN NUMBER OF ALLOCATED SDCCH CHANNEL

2.2.1.6 SDCCH MEAN HOLD TIME (SMHT)

Formula
MEAN NUMBER OF SECONDS FOR WHICH AN SDCCH CHANNEL IS ALLOCATED

T–Mobile/CDOC/ Page 8 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2.2.1.7 SDCCH AVAILABLE CHANNELS

Formula
MEAN NUMBER OF AVAILABLE + SEIZED SDCCH CHANNELS

2.2.2 TCH

2.2.2.1 CALL DROP RATE (CDR)

Formula
ABNORMALLY TERMINATED CONNECTION ON TCH
---------------------------------------
TCH ASSIGNMENT COMPLETE

2.2.2.2 RADIO NETWORK CALL DROP RATE (RNCDR)

Formula
ABNORMALLY TERMINATED CONNECTION ON TCH DUE TO RADIO REASONS
------------------------------------------------------------
TCH ASSIGNMENT COMPLETE

2.2.2.3 TCH ASSIGNMENT SUCCESS RATE (ASR)

Formula
TCH ASSIGNMENT COMPLETE
-----------------------
TCH ASSIGNMENT REQUEST

2.2.2.4 TCH CONGESTION RATE (TCR)

Formula
TCH ASSIGNMENT FAILURE DUE TO NO FREE TCH IN CELL
-------------------------------------------------------
TCH ASSIGNMENT REQUEST

Note: Care must be taken when using this formula, congestion counters may trigger multiple
times for a single assignment request.

2.2.2.5 TCH TRAFFIC (TRAF FIC)

Formula
MEAN NUMBER OF ALLOCATED TCH CHANNEL

T–Mobile/CDOC/ Page 9 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2.2.2.6 TCH MEAN HOLD TIME (MHT)

Formula
MEAN NUMBER OF SECONDS FOR WHICH A TCH CHANNEL IS ALLOCATED

2.2.2.7 TCH AVAILABLE CHANNELS

Formula
MEAN NUMBER OF AVAILABLE + SEIZED TCH CHANNELS

2.3 COUNTER DEFINITION

2.3.1 SDCCH INDICATORS

2.3.1.1 SDCCH ALLOCATION ATTEMPTS

Ericsson
SDCCH ALLOCATION ATTEMPTS (CCALLS)

Nortel
sdcchAllocated (C1034/0) + sdcchRessourceFailure (C1036/0)

+ tchFrAllocatedOverflowAllocation (C1609/2)

2.3.1.2 SUCCESSFUL CHANNEL ESTABLISHMENT ON SDCCH

Ericsson
SDCCH SUCCESSFUL CHANNEL ESTABLISHMENT (CMSESTAB)

Nortel
estabIndicSignallingPagingRes (C1193/0) +
estabIndicSignallingLocUpdate (C1193/1) +
estabIndicSignallingReEstab (C1193/2) +
estabIndicSignallingImsiDetach (C1193/0) +
estabIndicSignallingMoc (C1193/4) +
estabIndicSignallingEmergency (C1193/5) +
estabIndicSignallingShortMsg (C1193/6) +
estabIndicSignallingSuppService (C1193/7)

T–Mobile/CDOC/ Page 10 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2.3.1.3 ABNORMALLY TERMINATED CONNECTION ON SDCCH

Ericsson
DROP ON SDCCH CHANNEL (CNDROP) –
(DROP ON UNDERLAID DUE TO TCH OR TRANSCODER CONG (CNRELCONG) +
DROP ON OVERLAID DUE TO TCH OR TRANSCODER CONG (CNRELCONGSUB))

Nortel
signallingReleaseBtsSccpDiscInd (C1163/0) +
signallingReleaseBtsReset (C1163/1) +
signallingReleaseBtsResetCirc (C1163/2) +
signallingReleaseBtsSccpDataRefusal (C1163/3) +
signallingReleaseBtsIncFirstL3 (C1163/4) +
signallingReleaseBtsOmTsRemoval (C1163/7) +
signallingReleaseBtsTsRemovalEqptFail (C1163/8) +
signallingReleaseBtsOmCicRemoval (C1163/9) +
signallingReleaseBtsCicRemovalEqptFail (C1163/10) +
signallingReleaseBtsOmRadioChanBloc (C1163/11) +
signallingReleaseBtsCallClearing (C1163/12) +
signallingReleaseBtsCnxFailRadioIntFail (C1163/13) +
signallingReleaseBtsCnxFailRadioLinkFail (C1163/14) +
signallingReleaseBtsReleaseInd (C1163/16) +
signallingReleaseBtsErrorIndT200 (C1163/17) +
signallingReleaseBtsErrorIndDm (C1163/18) +
signallingReleaseBtsErrorIndSeq (C1163/19) +
signallingReleaseBtsRfResInd (C1163/21) +
signallingReleaseBtsSwitchOver (C1163/22) +
signallingReleaseBtsTmodMs (C1163/23) +
signallingReleaseBtsT3103 (C1163/24) +
signallingReleaseBtsT8 (C1163/25) +
signallingReleaseBtsOthers (C1163/28) +
signallingReleaseBtsCnxFailRemTransFail (C1163/32)

2.3.1.4 ABNORMALLY TERMINATED CONNECTION ON SDCCH DUE TO RADIO REASONS

Ericsson
DROP DUE TO QUALITY (CDISQA) +
DROP DUE TO SIGNAL STRENGTH (CDISSS) +
DROP DUE TO TIMING ADVANCE (CDISTA)

Nortel
signallingReleaseBtsCallClearing (C1163/12) +
signallingReleaseBtsCnxFailRadioIntFail (C1163/13) +
signallingReleaseBtsCnxFailRadioLinkFail (C1163/14) +
signallingReleaseBtsReleaseInd (C1163/16) +
signallingReleaseBtsErrorIndT200 (C1163/17) +
signallingReleaseBtsErrorIndDm (C1163/18) +
signallingReleaseBtsErrorIndSeq (C1163/19) +
signallingReleaseBtsRfResInd (C1163/21) +
signallingReleaseBtsSwitchOver ((C1163/22) +

T–Mobile/CDOC/ Page 11 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

signallingReleaseBtsTmodMs (C1163/23) +
signallingReleaseBtsT3103 (C1163/24)

2.3.1.5 SDCCH ALLOCATION FAILURE DUE TONO FREE CHANNEL AVAILABLE

Ericsson
SDCCH ALLOCATION FAILURE DUE TO CONGESTION (CCONGS)

Nortel
sdcchRessourceFailure (C1036/0)

2.3.1.6 MEAN NUMBER OF ALLOCATED SDCCH CHANNELS (TRAFFIC)

Ericsson
SDCCH TRAFFIC ACCUMULATION (CTRALACC )
--------------------------------------
SDCCH TRAFFIC SAMPLES (CNSCAN)

Nortel
sdcchAveragedUsedMoy (C1035)

2.3.1.7 MEAN NUMBER OF SECONDS FOR WHICH AN SDCCH IS ALLOCATED (MHT)

Ericsson
SDCCH TRAFFIC ACCUMULATION (CTRALACC )
--------------------------------------
SDCCH TRAFFIC SAMPLES (CNSCAN))

(MEASUREMENT DURATION (S)

-------------------------------------
SUCCESSFUL CHANNEL ESTABLISHMENT ON SDCCH ( CMSESTAB))

Nortel
sdcchAveragedUsedMoy (C1035) * MEASUREMENT DURATION (S)
--------------------------------------------------------
sdcchAllocated (C1034/0) + sdcchRessourceFailure (C1036/0)

T–Mobile/CDOC/ Page 12 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

2.3.1.8 MEAN NUMBER OF AVAILABLE SDCCH CHANNELS

Ericsson
SDCCH CHANNEL ACCUMULATION (CAVAACC )
--------------------------------------
SDCCH CHANNEL SAMPLES (CAVASCAN)

Nortel
sdcchAveragedAvailableMoy (C1059/0)

2.3.2 TCH INDICATORS

2.3.2.1 TCH ASSIGNMENT REQUEST

Ericsson
TCH ASSIGNMENT REQUEST (TASSALL)

Nortel
assignRequestSdcchToTchChannel (C1841/0) +
assignRequestOthers (C1841/1)

2.3.2.2 TCH ASSIGNMENT COMPLETE

Ericsson
TCH ASSIGNMENT COMPLETE (TCASSALL)

Nortel
assignRequestSdcchToTchChannel (C1841/0) + assignRequestOthers
(C1841/1)) -
(assignRequestAintSdcchToTchChannel (C1842/0) +
assignRequestAintOthers (C1842/1))

2.3.2.3 ABNORMALLY TERMINATED CONNECTION ON TCH

Ericsson
DROP FULL RATE UNDERLAID CONNECTION (TFNDROP) +
DROP FULL RATE OVERLAID CONNECTION (TFNDROPSUB) +
DROP HALF RATE UNDERLAID CONNECTION (THNDROP) +
DROP HALF RATE OVERLAID CONNECTION (THNDROPSUB) +

T–Mobile/CDOC/ Page 13 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

Nortel
trafficReleaseSccpDiscInd (C1164/0) +
trafficReleaseReset (C1164/1) +
trafficReleaseResetCirc (C1164/2) +
trafficReleaseSccpDataRefusal (C1164/3) +
trafficReleaseT3107CircDown (C1164/6) +
trafficReleaseOmTsRemoval (C1164/7) +
trafficReleaseTsRemovalEqptFail (C1164/8) +
trafficReleaseOmCicRemoval (C1164/9) +
trafficReleaseCicRemovalEqptFail (C1164/10) +
trafficReleaseOmRadioChanBloc (C1164/11) +
trafficReleaseCallClearing (C1164/12) +
trafficReleaseCnxFailRadioIntFail (C1164/13) +
trafficReleaseCnxFailRadioLinkFail (C1164/14) +
trafficReleaseReleaseInd (C1164/16) +
trafficReleaseErrorIndT200 (C1164/17) +
trafficReleaseErrorIndDm (C1164/18) +
trafficReleaseErrorIndSeq (C1164/19) +
trafficReleaseRfResInd (C1164/21) +
trafficReleaseTmodMs (C1164/23) +
trafficReleaseT3103 (C1164/24) +
trafficReleaseT8 (C1164/25) +
trafficReleaseOthers (C1164/28) +
trafficReleaseSysInfoFail (C1164/31) +
trafficReleaseCnxFailRemTransFail (C1164/32)

2.3.2.4 ABNORMALLY TERMINATED CONNECTION ON TCH DUE TO RADIO REASONS

Ericsson
DROP FULL RATE UNDERLAID DUE TO QUALITY DOWNLINK (TFDISQADL) +
DROP FULL RATE UNDERLAID DUE TO QUALITY UPLINK (TFDISQAUL) +
DROP FULL RATE UNDERLAID DUE TO QUALITY BOTH LINKS (TFDISQABL) +
DROP FULL RATE OVERLAID DUE TO QUALITY DOWNLINK (TFDISQADLSUB) +
DROP FULL RATE OVERLAID DUE TO QUALITY UPLINK (TFDISQAULSUB) +
DROP FULL RATE OVERLAID DUE TO QUALITY BOTH LINKS (TFDISQABLSUB) +
DROP HALF RATE UNDERLAID DUE TO QUALITY DOWNLINK (THDISQADL) +
DROP HALF RATE UNDERLAID DUE TO QUALITY UPLINK (THDISQAUL) +
DROP HALF RATE UNDERLAID DUE TO QUALITY BOTH LINKS (THDISQABL) +
DROP HALF RATE OVERLAID DUE TO QUALITY DOWNLINK (THDISQADLSUB) +
DROP HALF RATE OVERLAID DUE TO QUALITY UPLINK (THDISQAULSUB) +
DROP HALF RATE OVERLAID DUE TO QUALITY BOTH LINKS (THDISQABLSUB) +
DROP FULL RATE UNDERLAID DUE TO TIMING ADVANCE (TFDISTA) +
DROP HALF RATE UNDERLAID DUE TO TIMING ADVANCE (THDISTA) +
DROP FULL RATE UNDERLAID DUE TO SIGNAL STRENGTH DOWNLINK(TFDISSDL) +
DROP FULL RATE UNDERLAID DUE TO SIGNAL STRENGTH UPLINK (TFDISSUL) +
DROP FULL RATE UNDERLAID DUE TO SIGNAL STRENGTH BOTH LINKS (TFDISSBL) +
DROP FULL RATE OVERLAID DUE TO SIGNAL STRENGTH DOWNLINK (TFDISSDLSUB) +
DROP FULL RATE OVERLAID DUE TO SIGNAL STRENGTH UPLINK (TFDISSULSUB) +
DROP FULL RATE OVERLAID DUE TO SIGNAL STRENGTH BOTH LINKS(TFDISSBLSUB)+
DROP FULL RATE UNDERLAID DUE TO SUDDEN REASON(TFSUDLOS) +
DROP HALF RATE UNDERLAID DUE TO SIGNAL STRENGTH DOWNLINK (THDISSDL) +
DROP HALF RATE UNDERLAID DUE TO SIGNAL STRENGTH UPLINK (THDISSUL) +
DROP HALF RATE UNDERLAID DUE TO SIGNAL STRENGTH BOTHLINK (THDISSBL) +
DROP HALF RATE UNDERLAID DUE TO SUDDEN REASON (THSUDLOS) +
DROP HALF RATE OVERLAID DUE TO SIGNAL STRENGTH DOWNLINK (THDISSDLSUB) +
DROP HALF RATE OVERLAID DUE TO SIGNAL STRENGTH UPLINK (THDISSULSUB) +
DROP HALF RATE OVERLAID DUE TO SIGNAL STRENGTH BOTH LINKS (THDISSBLSUB)

T–Mobile/CDOC/ Page 14 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

Nortel
trafficReleaseT3107CircDown (C1164/6) +
trafficReleaseCallClearing (C1164/12) +
trafficReleaseCnxFailRadioIntFail (C1164/13) +
trafficReleaseCnxFailRadioLinkFail (C1164/14) +
trafficReleaseReleaseInd (C1164/16) +
trafficReleaseErrorIndT200 (C1164/17) +
trafficReleaseRfResInd (C1164/21) +
trafficReleaseTmodMs (C1164/23) +
trafficReleaseT3103 (C1164/24) +
trafficReleaseT8 (C1164/25) +

2.3.2.5 TCH ASSIGNMENT FAILURE DUE TO NO FREE TCH IN CELL

Ericsson
TCH CONGESTION AT ASSIGNMENT FULL RATE (TFCONGSAS) +
TCH CONGESTION AT ASSIGNMENT HALF RATE (THCONGSAS)

Nortel
tchFrRessourceFailure (C1039/0)

2.3.2.6 MEAN NUMBER OF ALLOCATED TCH CHANNEL (TRAFFIC)

Ericsson
TCH FULL RATE TRAFFIC ACCUMULATION (TFTRALACC)
----------------------------------------------
TCH FULL RATE TRAFFIC SAMPLES (TFNSCAN)

TCH HALF RATE TRAFFIC ACCUMULATION (THTRALACC)

----------------------------------------------
TCH HALF RATE TRAFFIC SAMPLES (THNSCAN)

Nortel
tchFrAveragedUsedTchAllocationMoy (C1611/0)

2.3.2.7 MEAN NUMBER OF SECONDS FOR WHICH A TCH CHANNEL IS ALLOCATED(MHT)

Ericsson
(TCH FULL RATE TRAFFIC ACCUMULATION (TFTRALACC)
----------------------------------------------
TCH FULL RATE TRAFFIC SAMPLES (TFNSCAN)

T–Mobile/CDOC/ Page 15 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

TCH HALF RATE TRAFFIC ACCUMULATION (THTRALACC)

----------------------------------------------
TCH HALF RATE TRAFFIC SAMPLES (THNSCAN))

(MEASUREMENT DURATION (S)

-------------------------------------
SUCCESSFUL FULL RATE CHANNEL ESTABLISHMENT ON TCH ( TFMSESTB)
+ SUCCESSFUL HALF RATE CHANNEL ESTABLISHMENT ON TCH ( THMSESTB))

Nortel
tchFrAveragedUsedTchAllocationMoy (C1611) * MEASUREMENT DURATION
(S)
--------------------------------------------------------
tchFrAllocatedTchAllocation (C1609/0) + tchFrRessourceFailure
(C1613)

2.3.2.8 MEAN NUMBER OF AVAILABLE TCH CHANNELS

Ericsson
TCH CHANNEL ACCUMULATION (TAVAACC )
--------------------------------------
TCH CHANNEL SAMPLES (TAVASCAN)

Nortel
tchFrAveragedAvailableMoy (C1700)

2.3.3 PAGING INDICATORS

2.3.3.1 PAGING COMMANDS (FIRST)

Ericsson
NLAPAG1LOTOT

2.3.3.2 PAGING RESPONSE (FIRST)

Ericsson
NLAPAG1RESUCC

2.3.3.3 PAGING RESPONSE (SUBSEQUENT)

Ericsson
NLAPAG2RESUCC

T–Mobile/CDOC/ Page 16 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3. UMTS

3.1. MANAGEMENT KEY PERFORMANCE INICATORS (TMO)

These are high level indicators and those used for TMO reports.

3.1.1. CALL SUCCESSFULLY TERMINATED RATE (CSTR)

3.1.1.1. Overall-CSTR
KPI Version
(1 – Overall-DR) * Overall-SSR 1

3.1.1.2. CS-CSTR
KPI Version
(1 – CS-DR) * CS-SSR 1

3.1.1.3. PS-CSTR
KPI Version
(1 – PS-DR) * PS-SSR 1

3.1.2. SETUP SUCCESS RATE (SSR)

3.1.2.1. Overall-SSR
KPI Version
User RRC Setup Success Rate (USER_RRC_SSR) * 1

((RAB CS Access Completes + RAB PS Access Completes)

------------------------------------------------
(RAB CS Setup Attempts + RAB PS Setup Attempts))

CSPS User RRC Setup Success Rate (USER_RRC_SSR) * 2

((RAB CS Access Completes + RAB PS Access Completes)

------------------------------------------------
(RAB CS Setup Attempts + RAB PS Setup Attempts))

3.1.2.2. CS-SSR
KPI Version
User RRC Setup Success Rate (USER_RRC_SSR) * 1

(RAB CS Access Completes)

-------------------------
(RAB CS Setup Attempts)
CS User RRC Setup Success Rate (USER_RRC_SSR) * 2

(RAB CS Access Completes)

-------------------------
(RAB CS Setup Attempts)

T–Mobile/CDOC/ Page 17 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.1.2.3. PS-SSR
KPI Version
User RRC Setup Success Rate (USER_RRC_SSR) * 1

(RAB PS Access Completes)

-------------------------
(RAB CS Setup Attempts)
PS User RRC Setup Success Rate (USER_RRC_SSR) * 2

(RAB PS Access Completes)

-------------------------
(RAB CS Setup Attempts)

3.1.3. DROP RATE (DR)

3.1.3.1. Overall-DR
KPI Version
RAB CS Drops + RAB PS Drops 1
-------------------------------------------
RAB CS Drops + RAB CS Successful Releases +
RAB PS Drops + RAB PS Successful Releases

3.1.3.2. CS-DR
KPI Version
RAB CS Drops 1
-------------------------------------------
RAB CS Drops + RAB CS Successful Releases

3.1.3.3. PS-DR
KPI Version
RAB PS Drops 1
-----------------------------------------
RAB PS Drops + RAB PS Successful Releases

3.1.4. INTER-SYSTEM HANDOVER SUCCESS RATE (ISHOSR)

3.1.4.1. Overall-ISHOSR
KPI Version
Inter-System Overall Handover Success Rate 1

3.1.4.2. RT-ISHOSR
KPI Version
Inter-System RT Handover Success Rate 1

3.1.4.3. NRT-ISHOSR
KPI Version
Inter-System RT Handover Success Rate 1

T–Mobile/CDOC/ Page 18 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2. INFORMATION INDICATORS

3.2.1. SERVICE LEVEL MEASUREMENTS

3.2.1.1. RRC

3.2.1.1.1. Network RRC Setup Success Rate (NET_RRC_SSR)

KPI Version
RRC Connection Access Complete (M1001C8) 1
----------------------------------------------------------
RRC Connection Setup Attempt (M1001C0) +
RRC Connection Setup Complete after Directed (M1001C259) –
RRC Connection Setup Complete and directed (M1001C260)

3.2.1.1.2. User RRC Setup Success Rate (USER_RRC_SSR)

KPI Version
RRC Connection Access Complete (M1001C8) 1
--------------------------------------------------------------------
RRC Connection Setup Attempt (M1001C0) –
RRC Connection Access Release due to cell reselection (M1001C241) –
RRC Connection Setup Attempt Repeats (M1001C242) +
RRC Connection Setup Complete after Directed (M1001C259) –
RRC Connection Setup Complete and directed (M1001C260)

3.2.1.1.3. CS User RRC Setup Success Rate

KPI Version
RRC Connection Setup Attempt For Reason A (M1001CB) – 1
RRC Connection Setup Fail For Reason A (M1001CC) –
RRC Access Release For Reason A (M1001CD)
--------------------------------------------------------
RRC Connection Setup Attempt For Reason A (M1001CB) –
RRC Access Release For Reason A (M1001CD) –
RRC Connection Setup Repeat For Reason A (M1001CE)

A B C D E
MO Conversational Call 22 23 553 573
MT Conversational Call 32 33 558 578
Emergency Call 40 41 562 582
Terminating Unknown Attempt 60 61 572 592

3.2.1.1.4. PS User RRC Setup Success Rate

KPI Version
RRC Connection Setup Attempt For Reason A (M1001CB) – 1
RRC Connection Setup Fail For Reason A (M1001CC) –
RRC Access Release For Reason A (M1001CD)
--------------------------------------------------------
RRC Connection Setup Attempt For Reason A (M1001CB) –
RRC Access Release For Reason A (M1001CD) –
RRC Connection Setup Repeat For Reason A (M1001CE)

T–Mobile/CDOC/ Page 19 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

A B C D E
MO Streaming Call 24 25 554 574
MO Interactive Call 26 27 555 575
MO Background Call 28 29 556 576
MO Subscribed Call 30 31 557 577
MT Streaming Call 34 35 559 579
MT Interactive Call 36 37 560 580
MT Background Call 38 39 561 581
MO High Priority Signalling Call 50 51 567 587

3.2.1.1.5. RRC Drop Rate (RRC_DR)

KPI Version
RRC Drops 1
--------------------------------------------------------------
RRC Conn Active Complete (M1001C12) +
RRC Conn Active Release due to SRNC reloc (M1001C13) +
RRC Conn Active Release due to pre-emption (M1001C14) +
RRC Drops

3.2.1.1.5.1. RRC Drops

KPI Version
RRC Conn Active Failure due to Iu interface (M1001C15) + 1
RRC Conn Active Failure due to Radio interface (M1001C16) +
RRC Conn Active Failure due to BTS Reasons (M1001C17) +
RRC Conn Active Failure due to Iur interface (M1001C18) +
RRC Conn Active Failure due to Ciphering (M1001C19) +
RRC Conn Active Failure due to Integrity check (M1001C20) +
RRC Conn Active Failure due to RNC internal (M1001C21) +
RRC Conn Active Failure due to UE (M1001C391)

3.2.1.1.6. RRC Connection Setup Failure due to X

KPI Version
RRC Conn Setup Failure due to X (M1001CY) 1
-----------------------------------------
RRC Conn Setup Att (M1001C0)
where
X = Y =
HC 2
AC 3
BTS REASONS 4
TRANS 5
RNC INTER REASONS 6
FROZEN BTS 7

3.2.1.1.7. RRC Connection Failures for X

KPI Version
X Call Failures (M1001CY) 1
-------------------------
X Call Attempts (M1001CZ)
where
X = Y = Z =
Mobile Originating Conversational 22 23
Mobile Originating Streaming 24 25

T–Mobile/CDOC/ Page 20 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

Mobile Originating Interactive 26 27

Mobile Originating Background 28 29
Mobile Originating Subscribed Traffic 30 31
Mobile Terminating Conversational 32 33
Mobile Terminating Streaming 34 35
Mobile Terminating Interactive 36 37
Mobile Terminating Background 38 39
Emergency 40 41
Registration 46 47
Detach 48 49
Mobile Originating High Priority 50 51
Mobile Terminating High Priority 52 53
Mobile Originating Low Priority 54 55
Mobile Terminating Low Priority 56 57
Call Re-establishment 58 59
Terminating Cause Unknown 60 61

3.2.1.2. RAB

3.2.1.2.1. RAB Setup Success Rate (RAB_SSR)

KPI Version
RAB CS Access Completes + 1
RAB PS Access Completes
-------------------------
RAB CS Setup Attempts +
RAB PS Setup Attempts

3.2.1.2.1.1. RAB Setup Success Rate (CS_RAB_SSR)

KPI Version
RAB CS Access Completes 1
-------------------------
RAB CS Setup Attempts

3.2.1.2.1.2. RAB Setup Success Rate (PS_RAB_SSR)

KPI Version
RAB PS Access Completes 1
-------------------------
RAB PS Setup Attempts

3.2.1.2.1.3. RAB CS Access Completes

KPI Version
RAB Setup Access Complete for CS Voice (M1001C115) + 1
RAB Setup Access Complete for CS Data Conv (M1001C116) +
RAB Setup Access Complete for CS Data Stream (M1001C117)

3.2.1.2.1.4. RAB PS Access Completes

KPI Version
RAB Setup Access Complete for PS Data Conv (M1001C118) + 1
RAB Setup Access Complete for PS Data Stream (M1001C119) +
RAB Setup Access Complete for PS Data Inter (M1001C120) +
RAB Setup Access Complete for PS Data Back (M1001C121)

T–Mobile/CDOC/ Page 21 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.2.1.5. RAB CS Setup Attempts

KPI Version
RAB Setup Attempt for CS Voice (M1001C66) + 1
RAB Setup Attempt for CS Data Conv (M1001C67) +
RAB Setup Attempt for CS Data Stream (M1001C68)

3.2.1.2.1.6. RAB PS Setup Attempts

KPI Version
RAB Setup Attempt for PS Data Conv (M1001C69) + 1
RAB Setup Attempt for PS Data Stream (M1001C70) +
RAB Setup Attempt for PS Data Inter (M1001C71) +
RAB Setup Attempt for PS Data Back (M1001C72)

3.2.1.2.2. RAB Drop Rate (RAB_DR)

KPI Version
RAB CS Drops + 1
RAB PS Drops
----------------------------------------------
RAB CS Successful Releases +
RAB PS Successful Releases +
RAB CS Drops +
RAB PS Drops

3.2.1.2.2.1. RAB CS Drop Rate (RAB_CS_DR)

KPI Version
RAB CS Drops 1
-----------------------------------------
RAB CS Successful Releases + RAB CS Drops

3.2.1.2.2.2. RAB PS Drop Rate (RAB_PS_DR)

KPI Version
RAB PS Drops 1
-----------------------------------------
RAB PS Successful Releases + RAB PS Drops

3.2.1.2.2.3. RAB CS Drops

KPI Version
RAB CS Voice Drops + 1
RAB CS Data Conv Drops +
RAB CS Data Stream Drops

3.2.1.2.2.3.1. RAB CS Voice Drops

KPI Version
RAB Active Failure for CS Voice due to Iu interface (M1001C145) + 1
RAB Active Failure for CS Voice due to Radio interface (M1001C146) +
RAB Active Failure for CS Voice due to BTS Reasons (M1001C147) +
RAB Active Failure for CS Voice due to Iur interface (M1001C148) +
RAB Active Failure for CS Voice due to Integrity check (M1001C149) +
RAB Active Failure for CS Voice due to RNC internal (M1001C150)
RAB Active Failure for CS Voice due to Iu interface (M1001C145) + 2
RAB Active Failure for CS Voice due to Radio interface (M1001C146) +
RAB Active Failure for CS Voice due to BTS Reasons (M1001C147) +
RAB Active Failure for CS Voice due to Iur interface (M1001C148) +
RAB Active Failure for CS Voice due to Integrity check (M1001C149) +
RAB Active Failure for CS Voice due to RNC internal (M1001C150) +
RAB Active Failure for CS Voice due to UE (M1001C392)

T–Mobile/CDOC/ Page 22 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.2.2.3.2. RAB CS Data Conv Drops

KPI Version
RAB Active Failure for CS Data Conv due to Iu Int (M1001C155) + 1
RAB Active Failure for CS Data Conv due to Radio Int (M1001C156) +
RAB Active Failure for CS Data Conv due to BTS Reasons (M1001C157) +
RAB Active Failure for CS Data Conv due to Iur interface(M1001C158) +
RAB Active Failure for CS Data Conv due to Int Check (M1001C159) +
RAB Active Failure for CS Data Conv due to RNC Internal (M1001C160)
RAB Active Failure for CS Data Conv due to Iu interface(M1001C155) + 2
RAB Active Failure for CS Data Conv due to Radio Int (M1001C156) +
RAB Active Failure for CS Data Conv due to BTS Reasons (M1001C157) +
RAB Active Failure for CS Data Conv due to Iur Int (M1001C158) +
RAB Active Failure for CS Data Conv due to Int Check (M1001C159) +
RAB Active Failure for CS Data Conv due to RNC Internal(M1001C160) +
RAB Active Failure for CS Data Conv due UE (M1001C393)

3.2.1.2.2.3.3. RAB CS Data Stream Drops

KPI Version
RAB Active Failure for CS Data Strm due to Iu Int (M1001C161) + 1
RAB Active Failure for CS Data Strm due to Radio Int (M1001C162) +
RAB Active Failure for CS Data Strm due to BTS Reasons (M1001C163) +
RAB Active Failure for CS Data Strm due to Iur interface(M1001C164) +
RAB Active Failure for CS Data Strm due to Int Check (M1001C165) +
RAB Active Failure for CS Data Strm due to RNC Internal (M1001C166)
RAB Active Failure for CS Data Strm due to Iu Int (M1001C161) + 2
RAB Active Failure for CS Data Strm due to Radio Int (M1001C162) +
RAB Active Failure for CS Data Strm due to BTS Reasons (M1001C163) +
RAB Active Failure for CS Data Strm due to Iur interface(M1001C164) +
RAB Active Failure for CS Data Strm due to Int Check (M1001C165) +
RAB Active Failure for CS Data Strm due to RNC Internal (M1001C166) +
RAB Active Failure for CS Data Strm due UE (M1001C394)

3.2.1.2.2.4. RAB PS Drops

KPI Version
RAB PS Data Conv Drops + 1
RAB PS Data Stream Drops +
RAB PS Data Interactive Drops +
RAB PS Data Background Drops

3.2.1.2.2.4.1. RAB PS Data Conv Drops

KPI Version
RAB Active Failure for PS Data Conv due to Iu Int* (M1001C173) + 1
RAB Active Failure for PS Data Conv due to Radio Int (M1001C174) +
RAB Active Failure for PS Data Conv due to BTS Reasons (M1001C175) +
RAB Active Failure for PS Data Conv due to Iur Int (M1001C176) +
RAB Active Failure for PS Data Conv due to Int Check (M1001C177) +
RAB Active Failure for PS Data Conv due to RNC internal(M1001C178) +
RAB Active Failure for PS Data Conv due to UE (M1001C395)

* Counter currently triggering for normal releases on some push email devices,
fixed in RAS06.

T–Mobile/CDOC/ Page 23 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.2.2.4.2. RAB PS Data Stream Drops

KPI Version
RAB Active Failure for PS Data Strm due to Iu Int* (M1001C179) + 1
RAB Active Failure for PS Data Strm due to Radio Int (M1001C180) +
RAB Active Failure for PS Data Strm due to BTS Reasons (M1001C181) +
RAB Active Failure for PS Data Strm due to Iur Int (M1001C182) +
RAB Active Failure for PS Data Strm due to Int Check (M1001C183) +
RAB Active Failure for PS Data Strm due to RNC Int (M1001C184) +
RAB Active Failure for PS Data Strm due to UE (M1001C396)

* Counter currently triggering for normal releases on some push email devices,
fixed in RAS06.

3.2.1.2.2.4.3. RAB PS Data Interactive Drops

KPI Version
RAB Actve Failure for PS Data Inter due to Iu Int* (M1001C185) + 1
RAB Actve Failure for PS Data Inter due to Radio Int (M1001C186) +
RAB Actve Failure for PS Data Inter due to BTS Reasons (M1001C187) +
RAB Actve Failure for PS Data Inter due to Iur Int (M1001C188) +
RAB Actve Failure for PS Data Inter due to Int Check (M1001C189) +
RAB Actve Failure for PS Data Inter due to RNC Internal(M1001C190) +
RAB Actve Failure for PS Data Inter due to UE (M1001C397)
* Counter currently triggering for normal releases on some push email devices,
fixed in RAS06.

3.2.1.2.2.4.4. RAB PS Data Background Drops

KPI Version
RAB Active Failure for PS Data Back due to Iu Int* (M1001C191) + 1
RAB Active Failure for PS Data Back due to Radio Int (M1001C192) +
RAB Active Failure for PS Data Back due to BTS Reasons (M1001C193) +
RAB Active Failure for PS Data Back due to Iur Int (M1001C194) +
RAB Active Failure for PS Data Back due to Int Check (M1001C195) +
RAB Active Failure for PS Data Back due to RNC internal(M1001C196) +
RAB Active Failure for PS Data Back due to UE (M1001C398)
* Counter currently triggering for normal releases on some push email devices,
fixed in RAS06.

3.2.1.2.2.5. RAB CS Successful Releases

KPI Version
RAB CS Voice Successful Releases + 1
RAB CS Data Conv Successful Releases +
RAB CS Data Stream Successful Releases

3.2.1.2.2.5.1. RAB CS Voice Successful Releases

KPI Version
RAB Active Complete for CS Voice (M1001C136) + 1
RAB Active Release for CS Voice due to SRNC relocation (M1001C143) +
RAB Active Release for CS Voice due to pre-emption (M1001C144)

3.2.1.2.2.5.2. RAB CS Data Conv Successful Releases

KPI Version
RAB Active Complete for CS Data Conv (M1001C137) + 1
RAB Active Release for CS Data due to SRNC relocation (M1001C151) +
RAB Active Release for CS Data due to pre-emption (M1001C152)

T–Mobile/CDOC/ Page 24 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.2.2.5.3. RAB CS Data Stream Successful Releases

KPI Version
RAB Active Complete for CS Data Stream (M1001C138) + 1
RAB Active Release for CS Data Stream due to SRNC reloc(M1001C153) +
RAB Active Release for CS Data Stream due to pre-emption(M1001C154)

3.2.1.2.2.6. RAB PS Successful Releases

KPI Version
RAB PS Data Conv Successful Releases + 1
RAB PS Data Stream Successful Releases +
RAB PS Data Interactive Successful Releases +
RAB PS Data Background Successful Releases

3.2.1.2.2.6.1. RAB PS Data Conv Successful Releases

KPI Version
RAB Active Complete for PS Data Conv (M1001C139) + 1
RAB Active Release for PS Data Conv due to SRNC reloc (M1001C167) +
RAB Active Release for PS Data Conv due to pre-emption (M1001C168)

3.2.1.2.2.6.2. RAB PS Data Stream Successful Releases

KPI Version
RAB Active Complete for PS Data Stream (M1001C140) + 1
RAB Active Release for PS Data Stream due to SRNC reloc(M1001C169) +
RAB Active Release for PS Data Stream due to pre-emption(M1001C170)

3.2.1.2.2.6.3. RAB PS Data Interactive Successful Releases

KPI Version
RAB Active Complete for PS Data Inter (M1001C141) + 1
RAB Active Release for PS Data Inter due to SRNC reloc (M1001C171)

3.2.1.2.2.6.4. RAB PS Data Background Successful Releases

KPI Version
RAB Active Complete for PS Data Back (M1001C142) + 1
RAB Active Release for PS Data Back due to SRNC reloc (M1001C172)

3.2.1.2.3. RAB Reconfiguration Failure Rate

KPI Version
RAB Reconf Fail (M1001C198) 1
---------------------------
RAB Reconf Att (M1001C197)

3.2.1.2.4. SRNC Relocation Failures

KPI Version
Number of Unsuccessful SRNC Relocation Attempts (M1001C63) 1
-----------------------------------------------
Number of SRNC Relocation Attempts (M1001C63)

T–Mobile/CDOC/ Page 25 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.2.5. Inter-RNC intra-frequency hard handover failures

KPI Version
Number of Unsuccessful Inter RNC Intra Freq Hard Handover Attempts 1
(M1001C65)
-----------------------------------------------
Number of Inter RNC Intra Freq Hard Handover Attempts (M1001C64)

3.2.1.2.6. Inter-RNC inter-frequency hard handover failures

KPI Version
Number of Unsuccessful Inter RNC Inter Freq HHO Attempts (M1001C218) 1
-----------------------------------------------
Number of Inter RNC Inter Freq HHO Attempts (M1001C217)

3.2.1.2.7. Inter-System hard handover failures

KPI Version
Number of Unsuccessful Inter Sys HHO Attempts (M1001C220) 1
-----------------------------------------------
Number of Inter Sys HHO Attempts (M1001C219)

3.2.1.3. SOFT HANDOVER MEASUREMENT

3.2.1.3.1. Overall Soft Handover Success Rate

KPI Version
Successful Active Set Updates for RT Traffic (M1007C15) + 1
Successful Active Set Updates for NRT Traffic (M1007C32)
---------------------------------------------------------------
RT Soft Handover Requests + NRT Soft Handover Requests

3.2.1.3.1.1. RT Soft Handover Success Rate

KPI Version
Successful Active Set Updates for RT Traffic (M1007C15) 1
-------------------------------------------------------
RT Soft Handover Requests

3.2.1.3.1.2. NRT Soft Handover Success Rate

KPI Version
Successful Active Set Updates for NRT Traffic (M1007C32) 1
------------------------------------------------------------
NRT Soft Handover Requests

3.2.1.3.1.3. RT Soft Handover Requests

KPI Version
Cell Addition Request for RT Traffic (M1007C10) + 1
Cell Deletion Request for RT Traffic (M1007C11) +
Cell Replacement Request for RT Traffic(M1007C12)

3.2.1.3.1.4. NRT Soft Handover Requests

KPI Version
Cell Addition Request for NRT Traffic (M1007C27) + 1
Cell Deletion Request for NRT Traffic (M1007C28) +
Cell Replacement Request for NRT Traffic (M1007C29)

T–Mobile/CDOC/ Page 26 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.4. INTER-SYSTEM HANDOVER MEASUREMENT

3.2.1.4.1. Inter-System Overall Handover Success Rate

KPI Version
Inter-System RT Handover Success + 1
Inter-System NRT Handover Success
------------------------------------
Inter-System RT Handover Attempts +
Inter-System NRT Handover Attempts

3.2.1.4.1.1. Inter-System RT Handover Success Rate

KPI Version
Inter-System RT Handover Success 1
---------------------------------
Inter-System RT Handover Attempts

3.2.1.4.1.1.1. Inter-System RT Handover Attempts

KPI Version
Inter System Handovers Attempts caused by UL DCH Qual for RT (M1010C18) + 1
Inter System Handovers Attempts caused by UE TRX PWR for RT (M1010C22) +
Inter System Handovers Attempts caused by DL DPCH PWR for RT (M1010C26) +
Inter System Handovers Attempts caused by CPICH RSCP for RT (M1010C30) +
Inter System Handovers Attempts caused by CPICH ECNO for RT (M1010C34) +
Inter System Handovers Attempts caused by IMSI for RT (M1010C76) +
Inter System HO Attempts caused by Directed Emergency Call (M1010C97)

3.2.1.4.1.1.2. I nter-System RT Handover Success

KPI Version
Successful Inter System Handovers caused by UL DCH Qual for RT (M1010C19) + 1
Successful Inter System Handovers caused by UE TRX PWR for RT (M1010C23) +
Successful Inter System Handovers caused by DL DPCH PWR for RT (M1010C27) +
Successful Inter System Handovers caused by CPICH RSCP for RT (M1010C31) +
Successful Inter System Handovers caused by CPICH ECNO for RT (M1010C35) +
Successful Inter System Handovers caused by IMSI for RT (M1010C77) +
Successful Inter System Handovers caused by Dircted Emrgency Call (M1010C98)

3.2.1.4.1.2. Inter-System NRT Handover Success Rate

KPI Version
Inter-System NRT Handover Success 1
----------------------------------
Inter-System NRT Handover Attempts

3.2.1.4.1.2.1. Inter-System NRT Handover Attempts

KPI Version
Inter System Handovers Attempts caused by UL DCH Qual for NRT (M1010C56) + 1
Inter System Handovers Attempts caused by UE TRX PWR for NRT (M1010C60) +
Inter System Handovers Attempts caused by DL DPCH PWR for NRT (M1010C64) +
Inter System Handovers Attempts caused by CPICH RSCP for NRT (M1010C68) +
Inter System Handovers Attempts caused by CPICH ECNO for NRT (M1010C72) +
Inter System Handovers Attempts caused by IMSI for NRT (M1010C83)

T–Mobile/CDOC/ Page 27 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.4.1.2.2. Inter-System NRT Handover Success

KPI Version
Successful Inter System Handovers caused by UL DCH Qual for NRT (M1010C57) + 1
Successful Inter System Handovers caused by UE TRX PWR for NRT (M1010C61) +
Successful Inter System Handovers caused by DL DPCH PWR for NRT (M1010C65) +
Successful Inter System Handovers caused by CPICH RSCP for NRT (M1010C69) +
Successful Inter System Handovers caused by CPICH ECNO for NRT (M1010C73) +
Successful Inter System Handovers caused by IMSI for NRT (M1010C84)

3.2.1.4.2. Inter-System Handover RRC Connection Drops

KPI Version
Inter-System RT RRC Connection Drops + 1
Inter-System NRT RRC Connection Drops

3.2.1.4.2.1. Inter-System RT Handover RRC Drops

KPI Version
RRC drops during Inter System HHo caused by UL DCH Qual for RT (M1010C21) + 1
RRC drops during Inter System HHo caused by UE TRX PWR for RT (M1010C25) +
RRC drops during Inter System HHo caused by DL DPCH PWR for RT (M1010C29) +
RRC drops during Inter System HHo caused by CPICH RSCP for RT (M1010C33) +
RRC drops during Inter System HHo caused by CPICH ECNO for RT (M1010C37)

3.2.1.4.2.2. Inter-System NRT Handover RRC Drops

KPI Version
RRC drops during Inter System HHo caused by UL DCH Qual for RT (M1010C21) + 1
RRC drops during Inter System HHo caused by UE TRX PWR for RT (M1010C25) +
RRC drops during Inter System HHo caused by DL DPCH PWR for RT (M1010C29) +
RRC drops during Inter System HHo caused by CPICH RSCP for RT (M1010C33) +
RRC drops during Inter System HHo caused by CPICH ECNO for RT (M1010C37)

3.2.1.5. HSDPA MEASUREMENT

3.2.1.5.1. HSDPA Accessibility for NRT Traffic

KPI Version
HS-DSCH MAC-D Establishments 1
----------------------------------------
HS-DSCH MAC-D Establishments +
HS-DSCH MAC-D Establishments Rejected +
HS-DSCH MAC-D Flow Setup Failure

3.2.1.5.2. HSDPA Accessibility for NRT Traffic (User Perspective)

KPI Version
HS-DSCH MAC-D Establishments 1
-------------------------------------------
HS-DSCH MAC-D Establishments +
HS-DSCH MAC-D Establishments Rejected +
HS-DSCH MAC-D Flow Setup Failure +
HS-DSCH MAC-D Flow Setup Fails due to UE +
DCH Selected due to Max HSDPA Users

T–Mobile/CDOC/ Page 28 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.1.5.3. HSDPA Retainability Rate

KPI Version
HS-DSCH Normal Release 1
----------------------------
HS-DSCH MAC-D Establishments

3.2.1.5.4. HS-DSCH MAC-D Establishments

KPI Version
HS-DSCH MAC-D Flow Allocations for Interactive (M1002C385) + 1
HS-DSCH MAC-D Flow Allocations for Background (M1002C389)

3.2.1.5.5. HS-DSCH MAC-D Establishments Rejected

KPI Version
Rejected HS-DSCH Return Channel for Interactive (M1002C401) + 1
Rejected HS-DSCH Return Channel for Background (M1002C402)

3.2.1.5.6. HS-DSCH Setup Failure

KPI Version
HS-DSCH Setup Failure for Interactive + 1
HS-DSCH Setup Failure for Background

3.2.1.5.6.1. HS-DSCH Setup Failure for Interactive

KPI Version
HS-DSCH Setup Failure due to RNC Internal for Interactive (M1002C413) + 1
HS-DSCH Setup Failure due to BTS for Interactive (M1002C416) +
HS-DSCH Tot Setup Failure due to Iub transport for Interactive (M1002C417)

3.2.1.5.6.2. HS-DSCH Setup Failure for Background

KPI Version
HS-DSCH Setup Failure due to RNC Internal for Background (M1002C421) + 1
HS-DSCH Setup Failure due to BTS for Background (M1002C424) +
HS-DSCH Total Setup Failure due to Iub transport for Background (M1002C425)

3.2.1.5.7. HS-DSCH Setup Failure due to UE

KPI Version
HS-DSCH Setup Failure due to Ue for Interactive (M1002C415) + 1
HS-DSCH Setup Failure due to Ue for Background (M1002C423)

3.2.1.5.8. DCH Selected due to Max HSDPA Users

KPI Version
DCH SELECTED FOR INTERACTIVE DUE TO MAX HSDPA USERS (M1002C475) + 1
DCH SELECTED FOR BACKGROUND DUE TO MAX HSDPA USERS (M1002C476)

3.2.1.5.9. HS-DSCH Normal Release

KPI Version
HS_DSCH Normal Release for Interactive (M1002C407) + 1
HS_DSCH Normal Release for Background (M1002C410)

T–Mobile/CDOC/ Page 29 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

3.2.2 CELL AVAILABILITY

3.2.2.1. Cell Availability

KPI Version
WCELL in Working State (M1000C178) 1
-------------------------------------
WCELL Exists in RNW Database (M1000C180)

3.2.2.2. Cell Availability Excluding Blocked By User

KPI Version
WCELL in Working State (M1000C178) 1
-------------------------------------
WCELL Exists in RNW Database (M1000C180) –
WCELL Blocked by User (M1000C179)

T–Mobile/CDOC/ Page 30 of 31 Issue: 1

© 2008 T-Mobile (UK) CONFIDENTIAL

DOCUMENT HISTORY

Issue Date Details

0.1 15 March, 2007 Draft issue for comment.
1 5th June 2007 Combined GSM and UMTS

Title - T-MOBILE RAN UMTS & GSM KEY PERFORMANCE INDICATORS (KPI)

DOCUMENT APPROVAL

OWNER/AUTHOR (SIGNED)

NAME (BLOCK CAPITALS): SUNIL LAROIYA

CHECKED BY (SIGNED) DOCUMENT REPRESENTATIVE

NAME (BLOCK CAPITALS):

APPROVED BY (SIGNED) MANAGER

NAME (BLOCK CAPITALS):

OWNERSHIP & CONFIDENTIALITY

T- Mobile is the trading name of T-Mobile (UK). No part of this document may be disclosed orally or in writing, including by reproduction, to any
third party without the prior written consent of T- Mobile (UK). This document, its associated appendices and any attachments remain the property
of T - Mobile (UK) and shall be returned upon request.

T–Mobile/CDOC/ Page 31 of 31 Issue: 1