UNIVERSIDAD MAYOR DE SAN SIMÓN

Revision B
TECHNICAL ENGLISH

Ramos Pizarro Ruben Paz

01/06/2018
UNIT BRevision B
4. Success
VOCABULARY Choose the correct prefix to complete each word in bold.
1. We finished building our new multi- /ultra-modern offices earlier this year.
2. The sales team out /underperformed last year. We simply have to sell more, or we're going to
have serious problems.
3. The government is going to ex / deregulate the industry next year.
4. We over /mis spent by about €100,000 last quarter, so we need to save money this quarter.
5. Hiram and I re- / co-taught a training session last month. He talked about sales, and I talked
about marketing.
6. We're going to re /de name the product so it's more appealing to the new market.
7. I mis / co- judged Leon. I thought he was doing a terrible job, but this has been our most
successful year.
8. With its fine workmanship and expensive materials, this range of furniture under /outclasses the
competition.
9. The ex- /over director predicted the company would fail when he left, but it didn't.
10. We have a truly ultra /multinational company, with staff from over 50 different countries.

SKILLS Complete the conversation below with the correct form of the words inthe box.
ask be deliver give have increase leave lower make plan repeat say
Anton We'd like to place an order for 100,000.
Lo Chi If you increase your order, we'll give you a bigger discount.
Anton By 12 April?
Lo Chi Sorry, could you repeat that?
Anton With a bigger order - more than 100,000 - can you make the delivery date of
12 April?
Lo Chi We can deliver by that date, providing we have 5 the order today.
Anton I'm not sure.
Lo Chi If we lowered the price, would you be able to increase your order to
150,000?
Anton Are you saying you have that quantity in stock?
Lo Chi Well, no, not today.
Anton So what you're saying is you can have 150,000 ready for 12 April, but you
don't have stock today?
Lo Chi Yes, that's right.
Anton I want to ask a question. How are you planning to produce and
deliver150,000 in time for 12 April? The shipping will take at least three
days.
Lo Chi Yes, I hadn't thought of that.
Anton I'd like to make a suggestion. I think we should leave the question of
quantity and come back to it later.

Ramos Pizarro Ruben Paz

1
UNIT BRevision B
WRITING Imagine that the negotiation in Skills didn't reach a conclusion. Write a polite e-mail of
90-110 words from Anton to Lo Chi. Use these notes to suggest a solution.
• Order size and scheduling problem; possible solution?
50,000 3 April
50.000 10 April
50.000 17 April
• Allows good delivery time, lower item price
Dear Lo Chi,
I was very pleased to have met you last week at your office. I found the discussions very interesting.
I've been thinking further about how to resolve the order size and scheduling problem. I'd like to suggest
that we break the order into three parts. If we order 150.000 today, can you deliver 50.000 on 3 April,
50.000 on 10 April and 50.000 on 17 April? That would allow you enough time to deliver and would keep
the item price down.
I look forward to hearing from you
sincerely,
Anton
5. Job satisfaction
VOCABULARY 1. Match the words and phrases (1-8) to those with a similar meaning (a-h).

1. appraisal e a) fringe benefits

2. take industrial action d b) breakdown
3. autonomy c c) empowerment
4. bureaucracy h d) go on strike
5. burnout b e) assessment
6. a compensation package g f) severance payment
7. perks a g) remuneration
8. golden handshake F h) red tape

2. Complete each sentence with a word formed from the verb in brackets.
1. We feel a lot of frustation (frustrate) with the new computer system.
2. I'm really satisfied (satisfy) with my current workload. I can get everything done on time.
3. His manager recognised (recognise) that there was a problem and offered a reasonable
solution.
4. One big motivating (motivate) factor for me is the travel.
5. It's frustrating (frustrate) not being able to catch Simon at his desk.
6. The new warehouse manager has received a lot of recognition (recognise) for his good safety
performance.

Ramos Pizarro Ruben Paz

2
UNIT BRevision B
PASSIVES Rewrite these sentences in the passive.
1. The management has cut the working week to 30 hours since the downturn.
a. The working has been cut to 30 hours (by the management) since the downturn.
2. I gave my team a new assignment.
a. My team were given a new assignment (by me).
3. The management are listening to the employees.
a. The employees are being listened to (by the management).
4. The new regulations caused a lot of change.
a. A lot of change was caused by the new regulations.
5. We should encourage customers to give feedback.
a. Customers should be encouraged to give feedback.
6. Ben in IT always sets up new e-mail addresses.
a. New e-mail addresses are alwas set up by Ben in It.
7. We carried out some important maintenance overnight.
a. Some important maintenance was carried out overnight.
8. We will expect the new workers to speak good English
a. The new workers will be expected to speak good English.
WRITING Write a set of guidelines (175-200 words) for managers to deal with their team in a
positive way. Write them as answers to these questions.
1. What should I do if I think someone is overworking and getting burnt out?
2. How can I motivate staffs who complain that they are underpaid?
3. What should I do if a member of staff arrives at work late every day?
1. What should I do if I think someone is overworking and
getting burnt out?
Talk about their workload with them. Try to find out if
they, too, think they’re getting burnt out. If possible, take
away some of their workload. Encourage them to work
reasonable hours and keep in regular communication about
possible problems.
2. How can l motivate staffs who complain that they are
underpaid?
If you can’t offer them a pay increase, try to motivate them
with fringe benefits. Encourage them to take advantage of
the flexitime system. Also remember to lead by example. Be
cheerful at work, and be a good listener. Be approachable.
Speak clearly and honestly with them.
3. What should I do if a worker arrives at work late every day?

Try to deal positively with the situation. Remind them that

flexitime is available. Encourage them to use it. Lf you feel
that the employee may be suffering from depression,
encourage them to speak with their doctor.

Ramos Pizarro Ruben Paz

3
UNIT BRevision B
6. Risk
VOCABULARY 1. Complete the sentences below with the correct form of the words in the box.
anticipate eliminate encounter estimate identify prioritise spread weigh up

1. We're anticipating a downturn next year, so we're being cautious this year.
2. We've weighed up the pros and cons and decided that the risk is too great.
3. Can you prioritise the items in the budget? What's the most important expense? What's
the least important?
4. Palmer has identified a way to reduce risk that nobody else thought of.
5. We've reduced risk by spreading our lending across more markets.
6. We estimate the cost of opening a new office to be more than a million pounds. We
think it's too risky.
7. The risk of not hiring a local manager is that we'll encounter problems with the local
staff as a result.
8. We can't completely eliminate risk, but we can reduce it.
2. Circle the odd word out in each group.
1. slight minuscule negligible immediate
2. remote considerable serious imminent
3. terrible tremendous potential huge
4. significant minimal substantial great

ADVERBS OF Choose the best word to complete each sentence.

DEGREE
1. We've done exceptionally /moderately well this year. For the past five years, we've sold
about 200,000 units a year, but we've already shifted 4 50,000 this year!
2. The employee happiness scores were 3/10 two years ago, 4/10 last year, and 5/10 this
year, so our workers are becoming entirely /increasingly happy.
3. The flight delays and cancellations totally /slightly ruined our conference. We were
supposed to have 1,200 delegates, but only about 150 were able to attend.
4. Entering the German market looks a bit / extremely risky, but I don't think we'll
encounter any major problems. Let's do it.
5. He's been working successfully in top management for more than 20 years, so he's fairly
/ fully qualified to run the company.
6. We've sold 50,000 a year for the past five years, so I think increasing your sales target to
350,000 next year is highly /reasonably ambitious.

SKILLS Match the sentence halves.

1. I can't see what d a. feelings about this?
2. Do you have strong a b. agree with you more.
3. How do you h c. really important.
4. I think g d. the problem is.
5. I couldn't b e. can't agree with you.
6. I'll just sum up F f. what we've agreed.
7. Sorry, I e g. I agree with you there.
8. I do think this is c h. feel about this?

Ramos Pizarro Ruben Paz

4
UNIT BRevision B
Cultures 2: Working in new markets
Complete the sentences below with the words in the box.
decision-making dress eye contact formality leadership quality punctuality
shaking hands socialising
1. Dress in the Spanish corporate workplace is fairly conservative. Men usually wear dark
suits and avoid flashy colours.
2. South Americans are fairly relaxed about punctuality. In fact, quite often meetings don't
start at the agreed time.
3. There's a lot of formality in Japanese business settings. Bowing of is crucial importance,
there are rituals surrounding the exchange of business cards, and people are seated in
meetings according to company hierarchy.
4. In some cultures, decision-making is done almost entirely by bosses. However, Swedish
businesspeople tend to value consensus and compromise.
5. Socialising is an important part of doing business in Russia. The time you spend getting
to know your colleagues while eating, drinking and relaxing is considered extremely
important.
6. Being approachable is an important leadership quality in Kazakhstan.
7. For American businesspeople, good eye contact shows that you're confident and honest.
However, in some cultures, too much eye contact can be a sign of disrespect.
8. Shaking hand is becoming more common for business and professional women in Egypt,
but it's better to wait for a woman to take the initiative.

Ramos Pizarro Ruben Paz

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