Operations

KPI WK 27 Summary Actions/Reasons[WK27]

2G: +13 cells : TCH Blocking Increase.

Worst Cell List
2G PLMN: 841 ; 2G SP: 396
3G PLMN: 2497 ; 3G SP: 1638
TCH drop same. Intermittent site
fluctuains in Nakuru, VPK and PKSBSC6
result some blocking
3G: -779: HS drop came to normal level
after LTK fibre cut restored. External
interferance, IUB congestion prevent
degredation in numbers.

Best Month-todate value

2G 99. 7%, 3G 99.95% ;
RNA Performance Last Month Average
2G 99.77%, 3G 99.78%
Last Week Average
2G 99.74%, 3G 99.77%

2 power failures: A) Brookeside on 02/07

affecting 22_3G and 22_2G sites for 1 hr.
Big Outages Last Week(N-2) [Wk26] B) Power failure at Nyadundo affecting
2G:3 35_3G sites and 29_2G sites for 2
3G-2 minutes. 2 LTK fibre cuts: A) between
Last Week(N-1) [Wk27] Tivoli<>Dawsonville affecting 32_3G sites
2G:1 on 4&5 July for 7 minutes and 54 minutes
3G-3 respectively.
Resolved/Total
Active-10/19 2 LTK failures, 3 TX failures and 5 BTS
Repeat Sites Passive-9 failures

Zero call cells

2G: 1
Network Health Check 3G: 2
Operational
2G: 1
3G: 2 One 2Gcell is a low trafficking cell, an IBS.
The two 3G cells have been locked due to
External interference.

NKUMSC5-SIS&RNCSW upgrade
Problem Management completed

NOT OKEY. Same feedback for Week 26

proactive actions pending. 6/6 and Week 27.
Field Force KPI's

Final list compiled.

Spare Parts in MYWFM Total: 1609
Uploaded: 1609 OK - KE is using SPM Module

Total: 12
Regulatory KPI's Not meeting: 1
plan :1
Coverage KPI not met in some specific areas.
 Last month
2G:31386
Short Duration 3G: 32812
Last week
2G :6533
3G: 6373 Increased due to planned BTS and WBTS software upgrades. (CR 567)

Transformation/Project
KPI WK 27 Summary Actions/Reasons[WK27]
Transmission 27/41 completed
Network All Alarms Last month/Last week 2802/18959 This is based on GDC Efficacy report.

TT status -Wk 27 Count

Closed 11719
Acknowledged 378
Assigned 55
Analyzed 51
TTs/WO status Created 41
Withdrawn 26
Total 12270

TSK status -Wk 27 Count Rejection is mostly for CORE tasks, new
Acknowledged 50 escalation matrix reloaded on 07/07;
Assigned 69 issue solved
Closed 125
Executed 94 OpCo to follow agreed format for
Rejected 228 reporting work orders (Refer format
Total 566 used by other OpCos)
Planned Preventive Maintenance 240/562 for the month 42% done.
Software Upgrades 1 BSC & 3 clusters of BTS upgrade
planned and completed.
IP Training: Part1 target: 31, complete 31.
Trainings wk 28 target - Q&A session with IP
expert.

AOP - 2G KPIs below thresholds

-Optimization ongoing
Projects Status 4Th Sector - RFI pending - 1 closed, 1
AOP - 0/4 Sites, 4th Sector- 36/38 sites, pending from Airtel
U900- 0/2 sites U900 - RFI pending (1 has access issues, 1
tower is not safe to climb)

Count of failed CRs in wk 26 - None

Change Management Recorded: Total Vs In PT4 ( 15/15 )
Executed : Total Vs Local (13 vs 14) 10 by MS ;1 by MS & 3rd Party ;2 by
GDC&MS; 1 by 3rd party; 1 by MC

Customer Appreciation/Highlights

Concerns/Escalation/Lowlights.
Support required
2 cases of abnormal throttling of User
data speeds in 3G reported (Christophe &
Gurpreet). So far problem seen on Gx
interface. Analysis ongoing by E//
,support and RFO expected by EOD 10th
Jul.
1.. Timelines for GDC LTE resource ramp
up required
2. LTE Training for Core Pending with
Airtel (Training PO has been suspended)
 WK 26 Summary Actions/Reasons[WK26]

2G: +12 cells : DCR increase, CSSR better.

2G PLMN: 829 ; 2G SP: 396 3G: +598: LTK fibre cut and, external interferance
3G PLMN: 3276 ; 3G SP: 2229 and routing fault in IPRAN causing IUB congestion.

Best Month-todate value

2G 99. 7%, 3G 99.95% ;
Last Month Average
2G 99.6%, 3G 98.77%
Last Week Average
2G 99.77%, 3G 99.80%

There were 2 passive BOs affecting both 2G and 3G

Last Week(N-2) [Wk25] and 1 BO due to IPRAN affecting 2G only.
2G:1
3G-1
Last Week(N-1) [Wk26]
2G:3
3G-2
Resolved/Total
Active-45/45 This is from Friday Assurance tracker :
Passive-12 -most active failures were IPRAN and LTK related

All resolved, resolved by reset. The other is Low traffic

Zero call cells IBS
2G: 2
3G: 0
Operational
2G: 1

proactive actions pending. 6/6 NKUMSC5-SIS&RNCSW upgrade completed

Total: 1609
Uploaded: 1609 Final list compiled

Total: 12 Coverage KPI not met in some speciific areas

Not meeting: 1
plan :1
Last month
2G:31386
3G: 32812 Increased due to LTK fiber outage ruaraka <>Sameer
Last week
2G :7375
3G: 4272

WK 26 Summary Actions/Reasons[WK26]
27/41 completed 14 raised to customer for support
Last month/Last week 1729/35563

495/497 for the month 99% done.

3RNC SW upgrade planned, all completed ( VPKRNC,
PKSRNC and NKURNC1) Upgraded.

IP Training: Part1 target: 31, complete 8, wk 26 target: 11

AOP - 4 Sites, 4th Sector- 36/38 sites, U900- 2 sites

Slow progress

Recorded: Total Vs In PT4 ( 23/23 ) 13 by MS ;3 by MS & 3rd Party ;4 by GDC&MS; 2 by

Executed : Total Vs Local (16 vs 20) 3rd party; 1 by MC
2 cases of abnormal throttling of User data speeds in
3G reported (Christophe & Gurpreet). So far ne clear
cause is known. Analysis ongoing and to be escalated
to Care by EOD 3rd Jul if solution is not found

1. Operations support for LTE: ETL RR approval

pending with NPO organization
2. Timelines for GDC LTE resource ramp up required
wk 26 target: 11
 Operations
KPI WK 27 Summary Actions/Reasons[WK27]
2G PLMN: 15 cells degraded; 2G SP: 7
cells degraded 2G: degradation due to RNA
Worst Cell List 3G PLMN: 49 cells improved; 3G SP: 16 3G: improvement noticed
cells improved

Best Month-todate value Link south backbone upgrade capacity

BM- 2G 99.75% / 3G 99.57% impacting 2G/3G Gold and silver/ target
Last Month Average
RNA Performance of completion 17-07-2017.
2G 99.63% / 3G 99.13%, - Power issue : DG ,solar pannel ,AC/DC
Last Week Average converter in south region
2G 99.22% /3G 98.38%

Last Week(N-1) [Wk26]

2G: 1; 3G:1 Low battery backup and DG failed to
Big Outages Last Week(N-1) [Wk27] start at Hub-Andiolava fixed
2G: 1; 3G:0

Resolved/Total 2 open tickets under passive and Airtel

Repeat Sites Wk26:Active-29,Passive-7,resolved-47 TXN responsibility
Wk27:Active-12,Passive-27,resolved-23

Zero call cells

1. 2G: Last week total: 2, 3G: Last week
total: 8
Network Health Check Operational
1. 2G: Last week total: 2, 3G: Last week To check, how many cells with zero
total: 0 traffic were fixed by the Quick-Hand
tool's reset in MG?
Problem Management NA Since all the P1 & P2 were with Passive
causes?
Task acceptance rate:69%
Field Force KPI's Task closure rate: 68% : Instruct FOE to Name the bottom 3 engineers/ areas
close the ticket with lowest acceptance rate
OpCo to upload spares data on SPM
Spare Parts in MYWFM a. Total: 390 b. Uploaded: 0
Why no progress?

Regulatory KPI's Total: 12/ Not meeting: 4/ plan :1 Which are the 4? Plan for all 4 not
meeting targets?
Short Duration Why not populated?

Transformation/Project
KPI WK 27 Summary Actions/Reasons[WK27]
13 actions in dependency with the
customer,
Transmission W26: 20/W27: 20 7 actions ongoing with Nokia. Nokia
Target week27
Network All Alarms Last month/Last week 12172/4748
Escalation matrix to align with GDC on
the "Open ticket" circle(Total167)
TTs/WO status <2 days 10, 3-7 days 55, >7 days 260
Data OK
 FOE to create in advance monthly
schedule instead of weekly

Planned Preventive Maintenance 28/19 [AM]: Rather quarterly schedule to be

planned by the FLM Mgr which is good
to tarck the process complaince for the
preventive maintenance every quarter.

Software Upgrades ?? Specify the planned numbers also

with planned dates from GDC.

To be updated next week onwards in line

Trainings with the Training plans from the Central
SMEs and other OPCO local trainings
planned
10 sites migrate to Pabis Status should be: Planned/ Completed/
Projects Status 01 site RF modernization Stuck/ major challenge/ way forward
available?
Change Management to be updated

Customer Appreciation/Highlights

Airtel group CTO visit: both local team

Concerns/Escalation/Lowlights.
( Airtel & Nokia ) should give top priority
on WCL analysis
Include the major decisions taken (MPR
MW deployment approval, BTS+
modernization etc) priority

1. Ex-Siemens BTS+ spares unavailability

way forward?
2. Coriant spares unavailability?
3. Drive Test results number 3 for
throughput, reasons (ISP etc) and way
forward availability?
Support required 4. NEC RSL reporting module
unavailability impacting the availability
of RSL performance?
5. RnP sign off pendency, reasons and
support rqd??
6. Any other where you dont have a way
forward?
 WK 26
2G PLMN: 9 cells degraded; 2G SP: 16
cells improved
3G PLMN: 32 cells degraded; 3G SP: 20
cells degraded

Best Month-todate value

2G 99.75% / 3G 98.87%
Last Month Average
2G 99.63% / 3G 99.13%
Last Week Average
2G 99.61% /3G 98.75%

Last Week(N-2) [Wk25]

2G: 4; 3G:0
Last Week(N-1) [Wk26]
2G: 1; 3G:1

Resolved/Total
Wk25:Active-26,Passive-23,resolved-47
Wk26:Active-29,Passive-7,resolved-47

Zero call cells

1. 2G: Last week total: 5, 3G: Last week
total: 9
Operational

Problem Mgmt. proactive actions

pending.

a. Total: 390 b. Uploaded: 0

Total: 12/ Not meeting: 4/ plan :1

WK 26

W25: 21/W26: 20

Last month/Last week 12172/4748

<2 days 11, 3-7 days 26, >7 days 139

118/96

8 out of 8 BSC modernization completed

Recorded: Total Vs In PT4 ( 23/23 )

Executed : Total Vs Local (16 vs 20)
 Summary Actions/Reasons[WK26]

2G: degradation due to RNA

3G: Correction on going on ub Congestion

Link south backbone upgrade capacity impacting 2G/3G Gold and silver/ target of completion 17-07-2017

Missing redundancy PCU /BCSU1 for NBSC7 under ordering

Repetitive DG fault at Ambilobe2 fixed

3 open ticket under monitoring

All resolved, resolved by reset. The other is Low traffic IBS

DG automation at Ambohangibe, Manakara2, Nord Vigie to be implemented

Task acceptance rate:38%

Task closure rate: 18% : Instruct FOE to close the ticket

Plan to upload existing critical spare/ Start on week27

7 cells corrected, 4 cells waiting for swap to Flexi MR, 1 cell upgrade ongoing

Summary Actions/Reasons[WK26]

13 actions in dependency with the customer,

7 actions ongoing with Nokia. Nokia Target week27

Core team to align with the closure circle(Total276)

FOE to create in advance monthly schedule instead of weekly

No SW upgrade planned

8 out of 8 BSC modernization completed

New mcRNC integration on hold waiting PICs cards for MPBN integration;

13 by MS ;3 by MS & 3rd Party ;4 by GDC&MS; 2 by 3rd party; 1 by MC

Customer concern: Alarm noticed on FXED RF module solved

Spare part availability on the ground ( critical spare to be ordered still waiting for
Airtel group approval; faulty modules not sent for repair ).
/ target of completion 17-07-2017
 Operations
KPI WK 27

Worst Cell List 2G/3G: -139/-100

2G:BM- 99. 88%, LM- 99. 85%, LW-

99. 88%.
RNA Performance 3G: BM: 99.81% ,LM: 99.89% ,
LW:99.81%

Big Outages

WK 27: Active-182, Passive-202,

Resolved-384
Repeat Sites

1. 2G: Last week total 6/(+/- change)

2. 3G: Last week total 5/(+/- change)
Network Health Check 3. Operational: 2G,3G - 6801, 6100

Problem Management

Field Force KPI's 15/18

Spare Parts in MYWFM a. Total: 133 b. Uploaded: 118

Regulatory KPI's

Short Duration

Transformation/Project
KPI WK 27

Transmission Total/Closed 3/3

Network All Alarms 5690/5690

<2 days, 3-7 days, >7 days. (0, 74,0)

TTs/WO status

Month/Completed.733/74
Planned Preventive Maintenance

Software Upgrades

Total: Completed: OPS - 4

Trainings #of attendees: 4

Projects Status Ongoing/Bottleneck 19/20

1. Recorded: Total Vs In PT4 22/41 2.

Change Management Executed : Total Vs Local 21/22

Customer Appreciation/Highlights

Concerns/Escalation/Lowlights.

Support required
 Summary Actions/Reasons[WK27] WK 26
Degradation contributed to mainly by failure in KHBSC33 Aters
Capacity Grow on 78 cells 2G/3G: 59/12
Software parameter optimizations on 108 Cells
Physical Optimization on 7 cells

Best Month-todate value

2G: 99. 85%,
HARDWARE FAULTY, POWER OUTAGES, FIBER CUT BETWEEN 3G: 99.89%
DODOMA_TTCL AND IHUMWA AND AIRTEL MODERNIZATION Last Month Average
2G 99. 82%,
3G 99.89%
Last Week Average
2G 99. 82%.
3G 99.84%

Last Week(N-2) [Wk25]

There has been non big outage for week 27.
Last Week(N-1) [Wk26]

Passive: 15% of the total repetitive outages were caused by poor

backup/zero autonomy. Resolved/Total
Active: Approx 10% observed to caused by BTS constantly hanging. WK 26: Active-276, Passive-166,
Resolved-442
DIA_244 had Feeder disconnection, Bot and Millenium Indoor are IBS
sites with low traffic. Mtongani_Helios had hardware fault (MRFU),
Kilwa_Masoko has been switched off. W_Area_C had WMPT FAULTY, Zero call cells
W_Kariakoo_BOL had RRU Hanged after power restoration and 1. 2G: Last week total 6/(+/- change) 2.
W_Ilboru had RRU FAULTY 3G: Last week total 1/(+/- change)
Operational
2G,3G - 6801, 6100
No pending case(s)

Should be based on GDC Problem management report. That does

not seem to be the case proactive actions pending. 0/0

RAN Modernization acceptance ongoing,

One resource dedicated to acceptance affects O & M All which are deviated from the target
values. 11/14
Uploading in progress - Provide target date for closure a. Total: 133 b. Uploaded: 0
Total: 27, Missing Target: 4

Summary Actions/Reasons[WK27] WK 26
RAN Modernization Acceptance, RRU Swap, De-Grow affecting the
exercise
Total/Closed 4/2
10830/ 5690
BSS active alarms are tracked on daily basis and shared among
respective line of support teams for daily resolution.
Last month/Last week 3720/2600

PM done accordingly but TT not closed due to some of FT having

troubles with mywfm. Their problem is under investigation
<2 days: Dispatched SMS and delivered to respective engineer, being
worked
3-7 days: PM Schedule uploading altogether

Data not correct we currently have over 10K open WO's which are >7
days. OpCo team to provide correct report

<2 days, 3-7 days, >7 days. (2, 0,189)

A total of 733 Scheduled 74 PM were done up to 9th .But there are

158 WO done in Total due RAN Modernization Acceptance, RRU
Swap, Ge-Grow, WCL ,RSL Improvement exercise hold down the pace
Month/Completed.632/484

Slow pace due to accessibility of the Nokia Tools for remote

engineers,
WIP to image FLM’s laptops ( Slow pace as they are still needed in
Operation and Maintenance
Total: Completed: OPS-2
#of attendees: 2
Physical acceptance done for 131 sites and accepted 121 so far and
still in progress
RAN Modernization/ Resource constrain
Ongoing/Bottleneck: 13/15 Accepted
. One CR was postponed till fumigation done. 1. Recorded: Total Vs In PT4 10/15 2.
. More CR in PT4 as other CRs were executed from vendors Executed : Total Vs Local 6/10
 Summary Actions/Reasons[WK26]

Capacity Grow on 16 cells

Software parameter optimizations on 108 Cells
Physical Optimization on 5 cells

AIRTEL MODERNIZATION,

There has been non big outage for week 26.

Passive: Poor backup/Zero autonomy have contributed much.

Active: Most outages caused by BTS constantly hanging.

DIA_244 had Feeder disconnection, Mafuta_H_Indoor, Bot and Millenium Indoor

are IBS sites with low traffic. Mtongani_Helios has hardware fault (MRFU),
Kilwa_Masoko has been switched off. W_Ndanda had RF Unit Maintenance link
Failure and BBU Optical module TX/RX Fault

No pending case(s)

Spare return approval delay from customer,

RAN Modernization acceptance rate at first is challenge, 87% First right this week,
One resource dedicated to acceptance affects O & M
Uploading in progress
Ticket opened with Huawei on Ping RTT
Tests on going with CoMVIVA on SMS KPIs

Summary Actions/Reasons[WK26]

RAN Modernization Acceptance, RRU Swap, De-Grow affecting the exercise

3720/ 2600
BSS active alarms are tracked on daily basis and shared among respective line of
support teams for daily resolution.

PM done accordingly but TT not closed due to some of FT having troubles with
mywfm. Their problem is under investigation
<2 days: Dispatched SMS not delivered to respective engineer, being worked
3-7 days: PM Schedule uploading altogether
Tool team is working on clearing all aging till March 17

A total of 632 Scheduled 484 PM were done up to 30thth More WO done than
planed in mywfm due to some of PM uploading failure.
RAN Modernization Acceptance, RRU Swap, Ge-Grow, WCL ,RSL Improvement
exercise hold down the pace

Slow pace due to accessibility of the Nokia Tools for remote engineers,
WIP to image FLM’s laptops ( Slow pace as they are still needed in Operation and
Maintenance

RAN modernization: DAR: CO-MPT (305 sites) and 3G sites rehoming (230 sites)
done. Physical acceptance done for 100 sites and accepted 95 so far and still in
progress
RAN Modernization/ Resource constrain

3 CRs were postponed and I failed hence fall back done.. More CR in PT4 as other
CRs were executed from vendor

U900 batch 1 activated in Dar es salaam this week on 129 sites

U900 batch 2 activated in Dar es salaam this week on 149 sites

Resource constraints to manage KPI trends and acceptance tests for the
modernization project
Data Charging OCS failing frequently no support from Huawei. Moving data
charging to Ericsson CCN by end of July 2017

Resource addition to support on Modernization project

 Operations
KPI WK 27

2G: Improved cases (357), New cases Added (366)

Worst Cell List 3G: Improved cases (827), New cases Added (727)

Best Month-todate value

2G 99.98%, 3G 99.97%,
RNA Performance Last Month Average
2G 99.93%, 3G 99.92%,
Last Week Average
2G 99.89% 3G 99.89%.

Last Week(N-2) [Wk25]

Big Outages
Last Week(N-1) [Wk26]
2G: 1,3G: 0,CS: 0,PS: 0. Gi: 1

Resolved/Total
Repeat Sites Active: 7. Closed 4/Pending 3. Passive: 2 Closed 1/Pending 1.

Network Health Check Zero call cells

1. 2G: 5
2. 3G: 7
Operational

Problem Management
proactive actions pending. 6/6
Field Force KPI's Shared separately on Tuesday

Spare Parts in MYWFM

a. Total 238
b. Uploaded Working 190. Faulty 48
Regulatory KPI's
Network Wide all Regulatory KPIs (CSSR/DCR/CBR) are meeting from OSS stats.
Short Duration

Transformation/Project
KPI WK 26

Transmission
Total 23. Closed: 19. Pending: 4
Network All Alarms Last Month ZTE: 274. Huawei: 406.
Last Week ZTE: 132. Pending 09; Huawei: 262. Pending: 11
TTs/WO status
<2 days. P1: 0; P2: 0; P3: 0; P4: 0; P5: 0
3-7 days. P1: 0; P2: 0; P3: 4; P4: 0; P5: 44
>7 days. P1: 0; P2: 0; P3: 1; P4: 2; P5: 74
Planned Preventive Maintenance Monthly PM Planned: 193. Done: 193. Pending: 0.
Software Upgrades
Core: Planned 0 / ompleted 0. TXN: Planned 0 / ompleted 0
Trainings
Total 0/Completed 0. (Include #of attendees)

Projects Status U900 integration of 605 sites completed. LTE1800 integration of 404 sites
completed.

TRM Indoor to Outdoor Site cutover: 43/57. Decomission of site material 37/63.
Return of material to WH: 22/63. Planned completion date 18th July.

1. Recorded: Total Vs In PT4

Change Management 2. Executed : Total Vs Local
Week Total 35. Executed successfully Locally: 34. Executed successfully by GDC: 1

Customer Appreciation/Highlights

Concerns/Escalation/Lowlights.

Support required
 Summary Actions/Reasons[WK27]
2G: Main challenge is addressing CSSR (45) and DCR (137) which need physical site
audit for validation.
3G: CS Drop still the main challenge. Improvement obersered after change of T314
timers on ZTE RNCs

2G: High temp at Lira BSC.. Airocn was not running Adjusted the VMR voltage
settings. Also adjusted the temperature sensor settings to trigger high temperature
at 28degrees
Gi: RFO: Issue was At BCS end

Active:4 Rugarama changed xpic cables still monitoring. Kalyango and Hoima Airtel
hanged RRU still monitering, Piida Microwave passing over water escalated to Tx
Planning Team. Passive: 1 Kyebando Airtel No batt Backup pending Infra Team

5 2G Locked by customer for network right sizing.

3 3G Locked by customer for network right sizing. 1 Hoima-Airtel faulty RRU has
been replaced still monitering. Dolwe, Kaabong, Bulisa are low traffic cells

Low traffic Cells should not be Zero Cells. As Zero cells are Cells without any traffic
as all. 3 Cells in 3G.

After refarming 4.2 MHz for U900, on the 15th July, 5MHz was refarmed for the LTE
1800. We expect degradation in 2G due to reduced sepectrum.

NO spare Returned to the warehouse due to the ongoing Audit. Site Returns will be
allowed after the Audit.

Old data already deleted from SPM module. Upload auntheticated spares data
and capture same in W28 report

Summary Actions/Reasons[WK27]
Dubai Zone<>Mengo pending LoS . 1 Rubindi<> Kyeshama need bigger antenna.
Pending customer. 1 Mabale to change ODU pending spare. Kabale RT poor LOS
planned to change to fiber, timeline pending customer.

WIP
Data from Input KPIs report of 05th July. Latest report

Data not correct we have WO's which are >7 days. OpCo team to provide correct
report
Just started on July to report starting next wee27.
Router and BSC / RNC Software updates planned for the next 3 weeks. Plan not yet
drafted

Support required from Nokia group on technical training in Huawei/ZTE technology

Need support on how to extract CR report from PT4

All Local CRs were executed successfully.

LTE Launch in Central region for 404 Huawei sites on July 4, 2017.

LTE compatible handsets and dongles for testing purposes (Airtel is issuing us 6 sim
cards and asked for extensive testing to be done and feedback shared daily for the
next few weeks)

Training for SLM / NPO engineers to support LTE (Discussion with Airtel ongoing to
have NOKIA engineers as part of Airtel team who will be receiving some LTE O&M
training from Huawei)

Delay in shipping the TEMS tool kit due to non payment for DHL services

3G ZTE expertise on complex faults, unlike Huawei where we have TAC, we don't
have the same for ZTE so resolving complex problems is always a challenge as ZTE
supports reluctantly and doesn't share findings
 WK 26
2G: Improved cases (377), New cases
Added (296)
3G: Improved cases (814), New cases
Added (786)

Best Month-todate value

2G 99.98%, 3G 99.98%,
Last Month Average
2G 99.93%, 3G 99.92%,
Last Week Average
2G 99.89% 3G 99.89%.

Last Week(N-2) [Wk25]

Last Week(N-1) [Wk26]

2G: 0,3G: 0,CS: 0,PS: 0.

Resolved/Total
Active: 10. Closed 5/Pending 5. Passive: 6
Closed 1/Pending 5.

Zero call cells

1. 2G: 4
2. 3G: 6
Operational

proactive actions pending. 6/6

a. Total 218
b. Uploaded Working 179. Faulty 39

WK 26

Total 22. Closed: 19. Pending: 3

Last Month ZTE: 274. Huawei: 406.
Last Week ZTE: 117. Pending 05; Huawei: 241. Pending: 20
<2 days. P1: 0; P2: 0; P3: 1; P4: 0; P5: 76
3-7 days. P1: 0; P2: 0; P3: 2; P4: 4; P5: 133
>7 days. P1: 0; P2: 0; P3: 6; P4: 5; P5: 544
Monthly PM Planned: 193. Done: 193. Pend

1. Recorded: Total Vs In PT4

2. Executed : Total Vs Local
Week Total 32. Executed successfully
Locally: 31. Executed successfully by GDC:
1
 Summary Actions/Reasons[WK26]

2G: +12 cells : DCR increase, CSSR better.

3G: +598: LTK fibre cut and, external interferance and routing fault in IPRAN
causing IUB congestion.

Active:2 E1/T1 link is interrupted(198097109), 3 Pending link redesigning. & other

link. Passive: 4, No DG, batt Backup; 1, Power Issue

This is from Friday Assurance tracker :

-most active failures were IPRAN and LTK related

4 2G cell Nvara Ward and 1 cell Fairway Hot was an outage. Cells restored
3G 6Cells 2Labnum Apts was an outage, 2Hoima-Airtel. 1Bulisa, 1Dolwe low traffic
cells

After integration of U900, blocking was seen on the U900 band. This has been
cleared, but some cells are still loaded and Huawei are working on balancing traffic
to 2100.

70% of Faulty spares Returned to the warehouse. These were received manually.
The oracle system is till down.

Summary Actions/Reasons[WK26]

Dubai Zone<>Mengo pending LoS . 1 Rubindi<> Kyeshama need bigger antenna.

Pending customer. 1 Mabale to change ODU by 30th.
406.
05; Huawei: 241. Pending: 20
Data from Uganda| Open TT and Task dashboard_ 03072017. However, this report
need to be checked. It’s reporting WO already closed in myWFM.
Just started on July to report starting next wee27.

Support required from Nokia group on technical training in Huawei/ZTE technology

U900 integration of 605 sites completed, post optimization ongoing. AFP L1800
Refarming configuration plan shared for review.

Core: LTE Integration customer project.

TRM Indoor to Outdoor Site cutover: 36/57. Decomission of site material 18/63.
Return of material to WH: 5/63. Planned completion date 18th July.

Need support on how to extract CR report from PT4

All Local CRs were executed successfully.

LTE Launch in Central region for 404 Huawei sites on July 4, 2017.

LTE compatible handsets and dongles for testing purposes (Airtel is issuing us 6 sim
cards and asked for extensive testing to be done and feedback shared daily for the
next few weeks)
Training for SLM / NPO engineers to support LTE (Discussion with Airtel ongoing to
have NOKIA engineers as part of Airtel team who will be receiving some LTE O&M
training from Huawei)
Delay in shipping the TEMS tool kit due to non payment for DHL services
 Operations
KPI WK 27

2G/3G (+/-Change) : 1795/850, +54/+89

Worst Cell List

3G RNA- BM- 99.90%, LM- 99.38%, LW-

RNA Performance 99.38%.
2G RNA- BM- 99.77%, LM- 99.45%, LW-
99.66%.

Total 3
Big Outages Passive-2, IPRAN-1
Total 3
Passive-2, IPRAN-1

Last week total: 10 active-4, passive-6,

Repeat Sites resolved-4

1. 2G: Last week total/(+/- change):

Network Health Check WK24:3 (+1) 2. 3G: Last week total/(+/-
change): WK24:2 (0) 3. Operational:
2G,3G – 257 Cells (Halted)

Problem Management proactive actions pending: 12

Closed: 4 Open: 5

All which are deviated from the target

values.
Field Force KPI's Gold 96.99
Alarm Ageing: 120 TTs
PM Plan Vs Actual: 285/321

a. Total – Functional: 731 Faulty: 78 b.

Spare Parts in MYWFM Transfers - WH<>Region: 10, Region
<>WH-28, WH<>RR:3, pending 45,
RR<>WH: Nil
Regulatory KPI's Total: 26, Not meeting: 0, plan : Nil

Short Duration

Transformation/Project
KPI WK 27
Transmission
RSL Total: 32 Closed:17
Network All Alarms

TTs/WO status

<2 days: 69, 3-7 days:182, >7 days:320

Planned Preventive Maintenance
Month/Completed. 285/321

Software Upgrades
Fortnightly Prediction in GDC Meeting on
subject Planned: 18 Completed 14
Trainings

Projects Status Ongoing/Bottleneck :Nokia/E// RAN

MOD, ZTE PACO

1. Recorded: PT4/Total: 8/9 2. Executed -

Change Management GDC/Local: 1/3

Customer Appreciation/Highlights

Concerns/Escalation/Lowlights.

Support required
 Summary Actions/Reasons[WK27]
WCL cell count impacted by Project activities, Power fluctuation @ Kasama, BSC07
SSN Congestion

3G RNA stable. 2G impacted by single site outages and RAN MOD project

BO are under control

Open cases on Passive: DG automation and TX faults. Ongoing active: BTS+ & FHY
IDU faults.

Locked /Halted cells signed off with customer: Due to projects, right sizing.
Operational related issues are resolved

Numbers are high. But feedback is okey.

Cases pending Care:2, Airtel: 7 (New HW or link re-design)

Numbers not matching. 12 cases, 4 closed, 5 open makes total of 9.. not 12.

RNA Gold impacted by RAN MOD planned works.

Alarm Ageing : Legacy issues, BTS+, FHY radios.
Data bundles provided

Upload all spares data into SPM and provide report for same
All KPIs are meeting the target

Summary Actions/Reasons[WK26]
RSL corrections ongoing. TX power adjustment and re-alignment. Faulty IDUs
replaced
Most of high ageing alarms due to Legacy BTS/Antenna line issues and FHY TX
frequent faults. Delay to close in PT4 by FM team

Data not correct. We currently have more than 2K WO's that are >7 days old.

Speed of execution now on track

Core SW Updates done by Local Team.

E// UAM086 SW updates – 6/8 BSCs, 6/8 MSS, 2 /2 HLRs
E// OSS Ongoing

All planned activities being done on weekend. May impact delivery

IPRAN and E// competency may delay deliverables

CRs for VAS and E// and not raised in PT4

Rest of CRs are projects/3PP

Procedural outages due to Planned Activities should be controlled

2G Data KPIs
Monitoring traffic degradation at BTS level

Additional resources for RAN MOD

E// Training not being offered to MS as part of RAN MOD. This will create
Operational challenges
 WK 26

2G/3G (+/-Change) : 1741/761, +16/-6

Best Month-todate value

2G 99.74%, 3G 99.90%
Last Month Average
2G 99.35%, 3G 99.73%,
Last Week Average
2G 99.59%. 3G 99.79%.

Last Week(N-2) [Wk25]

Last Week(N-1) [Wk26]

PS Core-0, Passive-0, 3PP-1, Plned-0,
IPRAN-1
Resolved/Total
Last week total: 15 active-9, passive-6,
resolved-9

Zero call cells

2G: total 2 Change (-1) 2.
3G: Total 2 Change (0)
Operational

proactive actions pending: 9

Closed: 4 Open: 5

All which are deviated from the target

values.
Gold 99.46
Alarm Ageing: 120 TTs
PM Plan Vs Actual: 202/321

a. Total – Functional: 731 Faulty: 78 b.

Transfers - WH<>Region: 28, Region
<>WH-28, WH<>RR:Nil, RR<>WH: 9

Total: 26, Not meeting: 0, plan : Nil

Last month
2G:31386
3G: 32812
Last week
2G :7375
3G: 4272

WK 26

Total: 32 Closed:11
Last month/Last week 1729/35563

<2 days: 84, 3-7 days:161, >7 days:215

Month/Completed. 205/321

Planned: 18 Completed 14

Nokia/E// RAN MOD, ZTE PACO

1. Recorded: PT4/Total: 14/19 2. Executed

- GDC/Local: 4/4
 Summary Actions/Reasons[WK26]

WCL cell count impacted by Project activities

Fluctuation on IP-RAN. CSR raised with Huawei

Open cases mainly due to TX & BTS issues. Ongoing active issue on BTS+ & FHY IDU
faults.

Cases pending Passive DG automation. 1/3 active closed, 2 Pending

RNA Gold impacted by RAN MOD planned works.

Alarm Ageing : Legacy issues, BTS+, FHY radios.
Data bundles provided

Spare Transfer pending due to Customer Oracle issue. Escalated to ND/OPS

Manager
Coverage KPI not met in some speciific areas

All KPIs are meeting the target

Summary Actions/Reasons[WK26]
RSL corrections ongoing. TX power adjustment and re-alignment. Faulty IDUs being
replaced
Most of high ageing alarms due to Legacy BTS/Antenna line issues and FHY TX
frequent faults
Expected to complete the remaining in next 12 Days. Additional bundles issued to
FLM

Core SW Updates done by Local Team.

E// UAM086 SW updates – 6/8 BSCs, 6/8 MSS, 2 /2 HLRs
E// OSS Ongoing
IP Training: Part1 target: 31, complete 8, wk 26 target: 11

All planned activities being done on weekend. May impact delivery

IPRAN and E// competency may delay deliverbles

CRs for VAS and E// and not raised in PT4

Rest of CRs are projects/3PP

MS Team Managing the integration of diverse equipment E//, ZTE and Nokia
RNC/BSC/LTE to Core/MPBN/PACO

2G Data KPIs
Monitoring traffic degradation at BTS level

Additional resources for RAN MOD

E// Training not being offered to MS as part of RAN MOD. This will create
Operational challenges