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SonicWALL TZ 190
Getting Started Guide
Thank you for your purchase of the SonicWALL TZ 190, the ultimate security
platform for home and small office deployments.
This guide is intended to get you started with the SonicWALL TZ 190. For more
advanced setups and configurations, refer to the
SonicOS Enhanced Administrator’s Guide.
Page 2 READ BEFORE CONTINUING - Important Information Regarding WWAN Service Providers
The Front Panel
Feature Description
PC Card Location to insert your WWAN PC Card modem. For use only with
Slot SonicWALL approved PC cards.
Power LED Indicates the SonicWALL TZ 190 is powered on.
Test LED Solid: Indicates the SonicWALL TZ 190 is in test mode.
Blinking: Indicates the unit is booting up or restarting. This can
also indicate the unit is in safe mode.
WWAN (signal): Indicates the WWAN card is connected to the device
and the strength of the received signal.
(link/act): Indicates connection to the Internet.
OPT The OPT port can be configured as a DMZ or an additional LAN
or WAN port.
WAN Indicates a device link, activity, and connection speed on your
WAN port.
LAN (1-8) Indicates a device link, activity, and connection speed on
individual LAN ports (numbered 1-8).
Link/ACT Solid: Indicates a device is connected to the specified port(s).
Blinking: Indicates activity on the specified port(s).
10/100 Green: Indicates 10M connection on the specified port(s).
Amber: Indicates 100M connection on the specified port(s).
Feature Description
Console Port Provides a console connection to the SonicWALL appliance.
This feature is not supported on the SonicWALL TZ 190.
WAN Port Provides a connection between your SonicWALL TZ 190 and
the Internet, usually connecting through a modem or router.
OPT Port The OPT port can be configured as a DMZ or an additional
LAN or WAN port.
LAN Ports (1-8) Provides 8 fully-configurable ports for connection between
your SonicWALL TZ 190 and the devices on your network.
These ports can be connected directly to a computer, or to a
network switch or hub.
Reset Button Provides the capability to reboot your SonicWALL TZ 190 to
a special diagnostic “safe-mode.”
Power Provides a power connection using the supplied AC adaptor.
Appendix
Appendix A: Configuring DHCP IP Addressing - page 37
Appendix B: Troubleshooting Internet Connectivity - page 38
Appendix C: Global Support Services - page 39
Appendix D: Safety Instructions and Regulatory Information - page 45
In this Section:
This section provides pre-configuration information. It is necessary to review
this section before setting up your SonicWALL TZ 190.
1
2
3 4
Contents
Getting Started
Guide
5 6
Authentication Code: Record the authentication code found on the bottom panel
of your SonicWALL appliance.
Networking Information
LAN IP Address: Select a static IP address for your SonicWALL appliance
that is within the range of your local subnet. If you are
unsure, you can use the default IP address
. . . (192.168.168.168).
Subnet Mask: Record the subnet mask for the local subnet where you are
installing your SonicWALL appliance.
. . .
Ethernet WAN IP Address: Select a static IP address for your Ethernet WAN. This
setting only applies if you are already using an ISP that
. . . assigns a static IP address.
Administrator Information
Admin Name: Select an administrator account name.
(default is admin)
In this Section:
This section provides instructions to set up your WWAN PC card for use in the
SonicWALL TZ 190 appliance.
If your WWAN PC card is already registered and activated with your service
provider and you are able to access the Internet through your PC using this
card, you may skip this section and continue to Registering Your SonicWALL,
on page 17.
Contact your PC card vendor for troubleshooting help with this section.
Alert: DO NOT insert your PC card into the computer until you have
completed the setup process for your card as described in this
section and successfully accessed the Internet through your
PC using the PC card.
Alert: If you are using a European PCMCIA card for your WWAN
connection, make sure to remove the PIN protection from your
SIM chip before using it with the SonicWALL.
Note: The name of your Ethernet adaptor may differ from the
screenshot below. Common names for newly acquired cards
are “Local Area Connection 2” or “Local Area Connection 3.”
In this Section:
This section provides instructions for registering your
SonicWALL TZ 190.
My Serial Number
My Authentication Code
In this Section:
This section provides initial configuration instructions for connecting your
SonicWALL TZ 190.
Apply Power
1. Connect the AC plug to the power supply.
2. Plug one end of the power supply to the back of the SonicWALL TZ 190.
3 2 1 Power
To AC power
The Power LED on the front panel lights up green. The Test LED lights
up and blinks while the appliance performs a series of diagnostic tests.
When the Test LED is no longer lit, the SonicWALL TZ 190 is ready for
configuration. If the Test LED stays lit for more than a few minutes, power cycle
the appliance.
LAN (1)
Internet
WAN
Router / Modem
In this Section:
This section provides instructions to log in and configure your SonicWALL TZ
190 using the SonicWALL Setup Wizard.
Tip: Before completing this section, fill out the information in Obtain
Configuration Information, on page 10 and Obtain Internet
Service Provider (ISP) Information, on page 11. You will need to
enter this information during the Setup Wizard.
If the Setup Wizard does not display upon initial loading of the SonicWALL TZ
190 management interface, refer to Unable to See the Setup Wizard?, on
page 29 for additional troubleshooting information.
2. Make a language selection and click the Next button to continue.
3. Follow the on-screen prompts to complete the Setup Wizard. Refer to the
information you recorded in Obtain Configuration Information, on page 10,
Obtain Internet Service Provider (ISP) Information, on page 11, and Obtain
WWAN Service Provider Information, on page 12 to complete this section.
4. Depending on the changes made during your setup configuration, the
SonicWALL may restart.
In this Section:
This section provides instructions to ensure proper connectivity of your
SonicWALL TZ 190 appliance.
Connected and starting Indicates that the WWAN card is associated and
PPP authentication currently attempting a connection to the
WWAN network.
If the ping times out, you may have to renew your computer’s IP address. Turn to
Appendix B: Troubleshooting Internet Connectivity, on page 38 for additional
information.
4. If the ping is successful, use a computer connected to the LAN (1) port to
launch a new Web browser.
5. Navigate to a website, such as: <http://www.sonicwall.com/>
If the website displays, your SonicWALL TZ 190 is configured correctly as your
gateway device.
WWAN
link/act on/act 10/100
wireless
LAN (1)
Internet
WAN
Note: Remember to plug the WAN back in if you wish to use WWAN
as a failover.
Windows Vista
1. From the Start menu, right-click Network and select Properties.
2. In the Tasks menu, click Manage network connections, the Network Connections
window displays.
3. Right-click on Local Area Connection and select Properties.
4. In the list, double-click Internet Protocol Version 4 (TCP/IP).
5. Select Obtain an IP address automatically and Obtain a DNS address
automatically.
6. Click OK, and then click OK again for the settings to take effect.
Windows XP
1. From the Start menu, highlight Connect To and then select Show All Connections.
2. Right-click on Local Area Connection and select Properties.
3. In the list, double-click Internet Protocol (TCP/IP).
4. Select Obtain an IP address automatically and Obtain a DNS address
automatically.
5. Click OK, and then click OK again for the settings to take effect.
Windows 2000
1. From your Windows Start menu, select Settings.
2. Open Network and Dial-up Connections.
3. Click Properties.
4. Highlight Internet Protocol (TCP/IP) and click Properties.
5. Select Obtain an IP address automatically and Obtain a DNS address
automatically.
6. Click OK for the settings to take effect.
• Did you open a new browser window to launch the website? Try closing out all
browser windows and launching the browser again.
• Is your computer set to accept DHCP addressing or, if using static IP addressing,
is your IP address set to a range within the SonicWALL’s LAN subnet?
• Has your IP address renewed from the setting changes? Manually refresh them
or reboot your computer. Refer to the Renewing your IP address section for
additional information.
• Is your SonicWALL WAN port connected to your Internet source and showing
(link/act, 10/100) activity?
• Verify that the network settings you recorded on Obtain Configuration Informa-
tion, on page 10 of this guide are correct.
• Did you enter your network information from Obtain Configuration Information,
on page 10 of this guide correctly in the Setup Wizard?
Check the product documentation. Read the Getting Started Guide and the
Administrator Guide found at: <http://www.sonicwall.com/us/support.html>
Need more help? Our technical support specialists are available by phone to
help you with basic configuration and troubleshooting. Just call the support
center in your region. The first 90 days are included with your warranty
support!1 Please have the serial number of your registered hardware solution
ready when you call. See Table 1 on page 43 for a complete list of technical
assistance phone numbers.
1. Warranty support and hardware warranty begin on the date of product registration.
Telephone fees may apply for phone assistance. Telephone numbers and hours of
operation vary by geographic region and are subject to change.
1. 8:00 am-5:00 pm local time is defined as follows: In North America: 8:00 am-5:00 pm
Mountain Standard Time (MST); In Latin America: 8:00 am-5:00 pm Local Standard
Time in the country where the product is deployed; In Europe, the Middle East and
Africa: 9:00 am-6:00 pm GMT +1; In Asia Pacific: 8:00 am-5:00 pm Local Standard
Time in the country where the product is deployed; In Japan: 5:00 pm-2:00 am UTC/
GMT. Support for SonicWALL security services is limited to the subscription and does
not include issues related to the operation of the appliance, firmware or software
updates/upgrades, or hardware replacement.
Calling from Europe, the Middle East and Africa (Support available in English,
French, German, Italian, and Spanish)
Austria +43 (0) 820.400.105
Belgium +31 (0) 411.617.810
Czech Republic +31 (0) 411.617.810
Denmark 807.02.652
Egypt +31 (0) 411.617.810
Finland 800.77.0265
France 0800.970.019 +31 (0) 411.617.812
Germany 0800.0003.668 +31 (0) 411.617.813
Ireland +31 (0) 411.617.811
Italy 800.909.106 +31 (0) 411.617.814
Jordan +31 (0) 411.617.810
Luxembourg +31 (0) 411.617.810
Netherlands 0.411.617.810
Nigeria +31 (0) 411.617.810
Norway 800.57.477
Poland +31 (0) 411.617.810
Russia +31 (0) 411.617.810
All support and training offerings are subject to change or discontinuance without notice.
Offerings as described may not be available in all countries or in all languages.
Declaration of Conformity
All products with country code “” (blank) and “A” are made in the USA.
All products with country code “B” are made in China.
All products with country code "C" or "D" are made in Taiwan R.O.C.
All certificates held by Secuwide, Corp.
Under the copyright laws, this manual or the software described within, cannot be copied,
in whole or part, without the written consent of the manufacturer, except in the normal use
of the software to make a backup copy. The same proprietary and copyright notices must
be affixed to any permitted copies as were affixed to the original. This exception does not
allow copies to be made for others, whether or not sold, but all of the material purchased
(with all backup copies) can be sold, given, or loaned to another person. Under the law,
copying includes translating into another language or format.
Trademarks
SonicWALL is a registered trademark of SonicWALL, Inc.
Microsoft Windows 98, Windows Vista, Windows 2000, Windows XP, Windows Server
2003, Internet Explorer, and Active Directory are trademarks or registered trademarks of
Microsoft Corporation.
Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the U.S. and/or other countries.
Firefox is a trademark of the Mozilla Foundation.
Other product and company names mentioned herein may be trademarks and/or
registered trademarks of their respective companies and are the sole property of their
respective manufacturers.
Page 50
Notes
Page 52
SonicWALL Anti-Virus Router 80 Getting Started Guide Page 1