RUNNING HEAD: ANNOTATED BIBLIOGRAPHY IMPACT OF SOCIAL MEDIA 1

Annotated Bibliography - Impact of Social Media on Businesses

Stephen Staley

Professor Ben-Gourion Mestman

BUS 600 Management Communications with Technology Tools

10 November 2017
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Annotated Bibliography

Impact of Social Media on Businesses and Management Communication

D. Parker, R. (2012). The Evolving Dynamics of Social Media in Internet Tourism Marketing.

Journal Of Tourism Research & Hospitality, 01(01). http://dx.doi.org/10.4172/2324-

8807.1000e102

This article reviews the use of the Internet in tourism marketing efforts. He postulates that

since the introduction of social media In the 1990s, today, it is difficult for business to

engage with their customers without social media. The facilitation of tourism including

introduction of tourism websites have existed since the usage of internet in the 1990s.

Parker is also an author in the department of marketing and sport management making the

article relevant for the study

Imbaljević, M. (2015). Social media marketing in tourism and hospitality. Annals Of Tourism

Research, 54, 236-238. http://dx.doi.org/10.1016/j.annals.2015.05.006

Imbaljević, discusses about the various transformations that have occured in the tourism

industry because of social media. He have highlighted the impact of the changes in both

sides of the supply side and the demand side in the tourism sector. Social media brings in

engagement hence facilitating customer loyalty and increased communication with

immediate feedback. The article have cited various 24 other articles and books that gives

more information on social media and the tourism industry. The article also concludes by
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giving out future potential trends that will be derived from the mobile marketing

technologies.

Ngai, E., Tao, S., & Moon, K. (2015). Social media research: Theories, constructs, and

conceptual frameworks. International Journal Of Information Management, 35(1), 33-44.

http://dx.doi.org/10.1016/j.ijinfomgt.2014.09.004

The article discusses how social media has evolved in a single era and transformed the way

of life of a lot of people. There are basic rules for using social media and the authors gives

the importance of using them in industries. The authors also gives a clear evaluation of the

impacts of the utilization of social sites in industries. The article incorporates a both the

structured and systematic literature review that is based on the main online academic records

making it relevant for the study.

Osterrieder, A. (2013). The value and use of social media as communication tool in the plant

sciences. National Institute of Health. 26 (9), 1-167. http://dx.doi.org/10.1186/1746-4811-9-

26

Osterrieder, discusses how social media have become a part of many people’s lives and

have had a rapid impact in businesses. The article as well provides an overall history of

social media. It provides suitable recommendations on the utilization of some of the social

sites such as Facebook, Twitter and YouTube in business. Furthermore, the article gives

information on the reasons as to why organizations and scientist do not use social media
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such as the fear of being misunderstood and becoming uncouth. The article as well

incorporates data that gives an account about various organizations that using social media.

Rowlands, I., Nicholas, D., Russell, B., Canty, N., & Watkinson, A. (2011).Social media use in

the research workflow. Learned Publishing. 24(3), 183–195.

http://dx.doi.org/10.1087/20110306

The article gives information on the how organization have been using social media in

obtaining research opportunities and thus providing relevant results at the end. Various

popular social sites in a research field have been identified by the authors that includes

scheduling meetings, conferencing and collaborative authoring. The article is important

because there are survey that constitutes of 2,000 investigators that examined the utilization

of social sites for research basis. The authors concludes the article by giving out scenarios

on how traditional means of disseminating information such as edited books are being

replaced by social media.

Syrek, c., Kuhnel, J., Vahle-Hinz, T., & De-bloom, J. (2017). Share, like, twitter, and connect:

Ecological momentary assessment to examine the relationship between non-work social

media use at work and work engagement. American Psychological Association. 1(1), 1-114.

http://dx.doi.org/10.1080/02678373.2017.1367736

The report describes how for years social media have increased counterproductive work

behavior in organizations. There are various multilevel modeling that have been

demonstrated by authors in the article with non-work social media that facilitate less

engagement in the organizations. Additionally, the authors asserts that a majority of

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employees turn to social media when their energy level are low thus it acts as a way of

motivating their interests at work. The article is relevant for the study since it also cites

various authors such as González-Romá that gives an insight on the influence of social

media in organizations.
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References

D. Parker, R. (2012). The Evolving Dynamics of Social Media in Internet Tourism Marketing.

Journal Of Tourism Research & Hospitality, 01(01). http://dx.doi.org/10.4172/2324-

8807.1000e102

imbaljević, M. (2015). Social media marketing in tourism and hospitality. Annals Of Tourism

Research, 54, 236-238. http://dx.doi.org/10.1016/j.annals.2015.05.006

Ngai, E., Tao, S., & Moon, K. (2015). Social media research: Theories, constructs, and

conceptual frameworks. International Journal Of Information Management, 35(1), 33-44.

http://dx.doi.org/10.1016/j.ijinfomgt.2014.09.004

Osterrieder, A. (2013). The value and use of social media as communication tool in the plant

sciences. National Institute of Health. 26 (9), 1-167. http://dx.doi.org/10.1186/1746-4811-9-

26

Rowlands, I., Nicholas, D., Russell, B., Canty, N., & Watkinson, A. (2011).Social media use in

the research workflow. Learned Publishing. 24(3), 183–195.

http://dx.doi.org/10.1087/20110306

Syrek, c., Kuhnel, J., Vahle-Hinz, T., & De-bloom, J. (2017). Share, like, twitter, and connect:

Ecological momentary assessment to examine the relationship between non-work social

media use at work and work engagement. American Psychological Association. 1(1), 1-114.

http://dx.doi.org/10.1080/02678373.2017.1367736