Download

PROJECT REPORT ON MARUTI SUZUKI (SUDHIR) FINAL.docx

More info

Summer Internship Project ReportON

“A STUDY ON CUSTOMER SATISFACTION

FROM MARUTI SUZUKI VEHICLEAND IT

S DEALER

Submitted In Partial FulfillmentOf the RequirementOf Bachelor of Business Administration

Training Supervisor Submitted By

AMIT SAHOO

SUDHIR KUMAR YADAVDesignation: SALES TEAM LEADER 04350501715 (2015-

18)Submitted To:Banarsidas Chandiwala Institute of Professional Studies, Dwarka, New Delhi(Affiliated to Guru Gobind Sin
gh Indraprastha University)
2

CERTIFICATE

This is to certify that the project work done on “A STUDY ON CUSTOMER

SATISFACTION FROM MARUTI SUZUKI VEHICLE AND IT

S DEALER

Submitted to Guru Gobind Singh Indraprastha University, Delhi by SUDHIRKUMAR YADAV in partial fulfillment of the requirement
for the award of degree ofBachelor of Business Administration, is a bonafide work carried out by him under mysupervision and guidance. T
he work was carried during 15

th
sept 2017 to 22

th

Oct,2017 in Rana Motors.During the training period his behavior & performance was satisfactory.Date: Name of the guide -
AMIT SAHOO

ACKNOWLEDGEMENT

I would like to take an opportunity to thank all the people who helped me incollecting necessary information and making of the report. I am gratef
ul to all ofthem for their time, energy and wisdom.

First of all, I would like to send my sincere thanks to Mr. Jayant Sanyal for hishelpful hand in the completion of my project. Getting a project ready re
quiresthe work and effort of many people. I would like all those who have contributedin completing this project.SUDHIR KUMAR YAD
AVBBA (FINAL YEAR)
4

DECLARATION

I hereby declare that this Project Report titled “A STUDY ON CUSTOMER

SATISFACTION FROM MARUTI SUZUKI VEHICLE AND IT

S DEALER

submitted by me to Banarsidas Chandiwala Institute of Professional Studies,Dwarka is a bonafide work undertaken during the period from 15

th

Sept 2017 to22

th

oct 2017 by me and has not been submitted to any other University orInstitution for the award of any degree diploma / certificate or published a
nytime before.(Signature of the Student) Date: / / 2017 Name: SUDHIR KUMAR YADAVEnroll. No.: 04350501715

BONAFIDE CERTIFICATE

This is to certify that as per best of my belief the project entitled “A STUDY

ON CUSTOMER SATISFACTION FROM MARUTI SUZUKI VEHICLEAND IT

S DEALER

is the bonafide research work carried out by SUDHIRKUMAR YADAV

student of BBA, BCIPS, Dwarka,New Delhi during Sept-

Oct 2017, in partial fulfillment of the requirements for the Summer TrainingProject of the Degree of Bachelor of Business Admi
nistration.

He has worked under my guidance.

--------------------

Name – Mrs Ritika agrawal

Project Guide

(Internal)Date:

Counter signed by-------------

6

Director /HOD

Date:

TABLE OF CONTENTS

S.NO. CHAPTERS PAGE.NO.

Executive Summary

8CHAPTER

1: INTRODUCTION & RATIONALE FOR THESTUDY10-161.1

Introduction of Maruti Suzuki

101.2

Evolution of Maruti Suzuki

111.3

Top players

151.4

Competitors

16CHAPTER

2: OBJECTIVES, SCOPE & LIMITATIONS OFTHE STUDY17-182.1

Objective of the Study

172.2

Scope of the study

182.3

Limitations of the study

18CHAPTER

3: PROFILE OF THE COMPANY 19-253.1

Introduction of Maruti Suzuki

193.2

Maruti’s Vision

213.3

Maruti’s Core Values

213.4

Maruti’s Mission

21
 Toggle Fullscreen

Documents Similar To PROJECT REPORT ON MARUTI SUZUKI (SUDHIR) FINAL.docx

carousel next


 Customer Satisfaction Abih

New Microsoft Office Word Document Auto Saved)

maruti suzuki


Error! Filename not specified.

Maruti Suzuki India Limited


Error! Filename not specified.

Maruti Suzuki


Error! Filename not specified.

21-4-2014 New a Project


Error! Filename not specified.

MRP1


Error! Filename not specified.

Flat slab design by fem


Error! Filename not specified.

Suzuki


Error! Filename not specified.

Maruti


Error! Filename not specified.

SWOT Analysis of Maruti Suzuki


Error! Filename not specified.

Maruti Suzuki


Error! Filename not specified.

maruti suziki

Error! Filename not specified.

Wiki


Error! Filename not specified.

02.Maruti NOTE


Error! Filename not specified.

Sales Promotions Hyundai Arun


Error! Filename not specified.

Gap Model


Error! Filename not specified.

Research Article


Error! Filename not specified.

RBSA Automotive Sector Analysis1


Error! Filename not specified.

Corporate Intelligence Teams n Prospects


Error! Filename not specified.

Session5 Case Group3


Error! Filename not specified.

Synopsis Gen6


 Error! Filename not specified.

A Balanced Scorecard


Error! Filename not specified.

Brand Romance _Book Review


Error! Filename not specified.

LEETER


Error! Filename not specified.

Chapter 1


Error! Filename not specified.

Quality of Work Life


Error! Filename not specified.

marketing


Error! Filename not specified.

Nursing Research-abstract


Error! Filename not specified.

An Empirical Study of Customer.pdf

More From piyush

carousel next


 3 10 107 180AStudyonConsumerPerceptiontowardsCadburyChocolates

251054284-Introduction-and-History-of-Cadbury.doc

Project Report on Maruti Suzuki (Sudhir) Final


Error! Filename not specified.

Bisleri (1)
 Footer Menu
ABOUT

 About Scribd

 Press

 Our blog

 Join our team!

 Contact Us

 Join today

 Invite Friends

 Gifts

S U PP O R T

 Help / FAQ

 Accessibility

 Purchase help
 AdChoices

 Publishers
 LEGAL

 Terms

 Privacy

 Copyright

Social Media

o
o
o
o
o

 Copyright © 2018 Scribd Inc.

 .
 Browse Books
 .
 Site Directory
 .
 Site Language:
English