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CHAPTER 3 DIGITAL VISION OF RAJASTHAN STATE SECRETARIAT

Rajasthan evokes colourful images of a land of chivalrous rulers, brave and

beautiful women, and bedecked camels dotting the desert landscape, rich folklore

and friendly people. In the last fifty years, it has emerged as a major tourist

destination in India, both for the domestic and foreign tourists. The State, in its

present form, is a conglomeration of 19 princely States and 3 chiefships, which

varied in size, population, administrative efficiency, and the level of socio-economic

development. Administratively, Rajasthan is divided into 32 districts, which are

further sub-divided into 241 tehsils and 237 development blocks. The State has an

area of 3.42 lakh sq. kms. and after bifurcation of Madhya Pradesh and formation of

the new State of `Chhattisgarh', has become the largest state in the country. i

Secretariat

As at the union level, each state has a secretariat of its own which is the

highest echelon of the state administrative structure offering locus for the exercise of

authority by the state government. The expression “Secretariat” is used to refer to

the

complex

of

departments

whose

political

heads

are

ministers

while

the

administrative heads are Secretaries to the Government. The entire administrative

machinery of the state is divided into several departments. The secretariat is a

conglomeration of all these departments. The ministers are incharge of these

departments and are answerable to the legislature for the activities therein. Below

the ministers are posted in each department several career civil servants who carry

Digital Vision of Rajasthan State Secretariat

79

Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them
Digital Vision of Rajasthan State Secretariat 79 out the orders of their political bosses, advise them

out the orders of their political bosses, advise them and help them by providing

necessary information required for facing the legislature and its committees.

A secretariat department is different from an executive department. The

latter is the executive organisation of the government and has its top a functionary,

generally known as the head of the department. The Agriculture Department in the

secretariat, for instance is headed by the Secretary Agriculture, but has the Director

of Agriculture as its head of the department. The latter is subordinate to the former.

Not all secretariat departments have, executive departments’ attached to them are

engaged in an advisory and controlling capacity. Departments of Finance, Personnel,

Planning, Administrative Reforms, Law, etc. come under this category.

The head of the department is generally a specialist and a secretary is a

generalist civil servant, though there are a number of executive departments which

are headed by generalists and, conversely, a few (in fact very few) secretariat

departments are headed by specialists.

The number of secretariat departments is usually more than the number of

secretaries. The normal practice is to entrust more than one department to the charge

of one secretary though, in the case of major departments like Finance and Home,

the secretaries have only single charge.

A secretariat department has been an organisational unit consisting of a

Secretary to the Government together with a part of the State Secretariat under his

administrative control to which responsibility for the performance of specified

functions has been assigned under the Rules of Business framed for this purpose. As

Digital Vision of Rajasthan State Secretariat

80

Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number
Digital Vision of Rajasthan State Secretariat 80 mentioned already, the secretariat is divided into a number

mentioned already, the secretariat is divided into a number of departments. The

exact number of departments varies from state to state. For instance, Sikkim as of

1989, had only 15 departments, while most of the other states have 30 to 40

departments. But there are few departments which are common to all states viz,

General Administration, Personnel, Home, Finance, Agriculture, Public Works,

Industries, Irrigation, Health, Education, Law, Medical, Planning, Information,

Rural Development, Transport, Revenue etc.

Each state has experimented from time to time with new departments

according

to

the

needs

of

the

time.

Some

have

survived,

some

have

not.

Amalgamations,

bifurcations,

trifurcations and

again

merger

are

a

continuing

process of departmentalisation in India at the union as well as at the state levels. In

India the political executive is at liberty to design and redesign its administrative

system. In Rajasthan, for instance, the Department of Education was bifurcated into

two- one Department for Primary and Secondary Education and the other for Higher

and Technical Education. This was done as late as 1993.

In Rajasthan, the Department of Personnel and Administrative Reforms has

been split into two, the Art and Culture Department has evolved out of the

Education Department and Rural Development and Panchayati Raj Department co-

exists

with

special

schemes

and

IRD

Department.

Besides

the

functionally

specialised departments, there exist, in the Secretariat, crucial organisations in the

form of the Chief Minister’s

Secretariat, Cabinet Secretariat and the office of the

Chief Secretary which collectively, are the critical centres of policy making, control

and coordination.

Digital Vision of Rajasthan State Secretariat

81

Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly
Digital Vision of Rajasthan State Secretariat 81 The basic pattern of organisation in departments is broadly

The basic pattern of organisation in departments is broadly similar. The

secretary is the official head and is assisted by one or more additional/ joint/ special,

deputy and under/ assistant secretaries, depending upon the size of the department.

Nomenclatures of these officials differ from state to state. In Rajasthan, for

instance, the hierarchy comprises secretary, special secretary is given to an I.A.S

officer who is of selection scale. Further a number of deputy and assistant secretaries

belong to the State Secretariat Services.

Most of the secretaries to the Government are I.A.S officers. Only a few

belong to the specialist services. For instance, in Rajasthan the PWD Secretary is an

engineer. For a few years, even the Secretary Irrigation was an engineer. Each

department is divided into a number of sections with the section officer as incharge.

He is assisted by assistants, clerks, typists etc. ii

Functions of Secretariat

The broad functions of the secretariat in the Indian States may be mentioned

briefly here:

1. With its proximity to the seats of power, the secretariat tends to be the

repository

of

all

powers

and

authority

of

the

state

government.

The

secretariat helps the ministers in their individual and collective capacity to

formulate policies on all matters of state administration.

2. It serves a ‘think –tank’ and ‘brain-trust’ of the state government. Since each

policy is based on a body of data, the secretariat is a sort of data bank

engaged in collecting information, classifying it, analysing it and supplying it

promptly when most needed.

Digital Vision of Rajasthan State Secretariat

82

Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state
Digital Vision of Rajasthan State Secretariat 82 3. It is the main coordinating agency for state

3. It is the main coordinating agency for state administration. The Departments

of Planning, Finance, Personnel and General Administration help in this

process of coordination.

4. It gives directions and guidance to the directorates and field organisations for

the implementation of government policies.

5. It lays down rules and regulations for the guidance, advice and control of

various public agencies and also helps the government in undertaking an

evaluation of the work of these public agencies.

6. It also undertakes quasi-legislative work, as it helps the ministers in drafting

legislation, framing rules and regulations and also formulates principles of

procedures and financial control.

7. It approves service rules and their amendment.

8. It receives the complaints, representations and appeals from the people and

solves them.

9. It appoints heads of the departments and look into the consequent

establishment work like salary administration.

10. It assists ministers in discharging their responsibilities to the state legislature,

like answering questions.

11. It initiates matters to develop greater organizational competence, that is, O

and M work. iii

Digital Vision of Rajasthan State Secretariat

83

Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary
Digital Vision of Rajasthan State Secretariat 83 SECRETARIAT CHIEF MINISTER (Political Head) Chie Secretary

SECRETARIAT

CHIEF MINISTER (Political Head)

Chie Secretary (Administrative Head)

Secretary

Special Secretary

Joint Secretary

Deputy Secretary

Under Secretary

Assistant Secretary

Officer On Special Duty

Superintendent

Assistant Superintendent

Upper Division Assistants

Lower Division Assistants

Other Staff

Source : Research Study

Figure 3.1 Organisation of State Secretariat

Digital Vision of Rajasthan State Secretariat

84

Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major
Digital Vision of Rajasthan State Secretariat 84 Secretariat Reforms in Rajasthan The Secretariat first was major

Secretariat Reforms in Rajasthan

The

Secretariat

first

was

major

review

undertaken

by

of the working

of the Rajasthan Government

G.

Swaminathan

of

the

Ministry

of

States,

Government of India, in October, 1951. He made a number of recommendations

regarding the norms, methods of working and strength of the Secretariat, a majority

of which were implemented. Later in November, 1954 a committee was set up under

the

chairmanship

of

S.D.

Ujjwal,

the

then

Secretary

to

Government

Home

Department “to examine the mechanics of the Secretariat work, delegation of

powers and methods of disposal and to make recommendations to the government to

effect

concrete

improvement

in

the

secretariat

work”.

As

a

result

of

its

recommendations, the secretariat departments were reconstituted and more powers

were delegated to field departments. In 1955, the Organisation and Method section

was established (which now functions under the Department of Administrative

Reforms) to serve as a nucleus for constant review of the administrative system and

procedure in the government.

In 1960, as mentioned earlier, the cell system was introduced. This was not

entirely an innovation of the Rajasthan government. It has been experimented with

at the centre under several names, such as the ‘Officer-Oriented’ System. ‘Attache

System’ and ‘Desk Officer System’. The system aimed primarily at cutting short

delays and increasing delegation of more responsibilities to the cell officers. The

system failed to develop roots for several reasons, some of which are that the cell

does not have the benefit of personal memory, new officers find it difficult to deal

with old cases as, despite the tenure system, transfers of administrative officers take

place, and in case of elimination of office notes, consistency and continuity suffer.

Digital Vision of Rajasthan State Secretariat

85

Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up
Digital Vision of Rajasthan State Secretariat 85 In 1962, an Administrative Reforms Committee was set up

In 1962, an Administrative Reforms Committee was set up by the state

government and it also made suggestions regarding the working of the Secretariat. It

observed as follows:

a) The Secretariat should only deal with matters of importance.

b) More officers should be posted in the secretariat to reduce delays.

c) The term of secretaries should be filled on the basis of seniority-cum-merit

and not on seniority alone. These recommendations, however could not be

implemented with sincerity.

The Rajasthan Secretariat Reorganisation Committee was set up in 1969,

under the chairmanship of Mohan Mukerji to go into the details of the cell system

and it pointed out the merits and demerits of the cell system. In 1975 – 76, the Home

Department of the secretariat introduced some modifications in the groups according

to the convenience of a group handling one or more related subjects. iv

In July 1981, the Indian Institute of Public Administration, Rajasthan

Regional

Branch,

Jaipur

organised

a

seminar

on

Administrative

Reforms

in

Rajasthan. As regards secretariat reforms the seminar suggested that:

a) Time schedule for disposal of papers at different levels be

avoid delays;

adhered to, to

b) The levels of examination and decision making be reduced to three, to ensure

quick disposal; and

c) A continuous system of training for all levels of functionaries be started so

that new methods of work and procedure are imbibed. v

Digital Vision of Rajasthan State Secretariat

86

Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information
Digital Vision of Rajasthan State Secretariat 86 IT and ITES Policy 2007 Rajasthan would leverage Information

IT and ITES Policy 2007

Rajasthan would leverage Information & Communication Technology (ICT)

as a tool for improving governance by facilitating the electronic delivery of public

services. It would also create an environment favourable for investment in the

knowledge economy while at the same time taking effective steps to encourage the

talent pool of the youth so as to make them employable. Resources available under

NeGP and with the State Government shall be accessed for this purpose.

This Policy aims at:

Making Government more accessible to citizens and empowering them

through

enhanced

access

to

information

while

improving

governance

through the use of IT and enhancing the quality of services to citizens.

Creating and expanding economic opportunities in the knowledge economy

and attracting investments to the State for this purpose.

Enhancing employment opportunities by developing the capability of the

youth of the State and making them employable by the industry. vi

Vision and Blue Print of Digital-Governance in Rajasthan

Government of Rajasthan State is taking Digital-Governance as a major key

idea to develop towards the various factors. Rajasthan Government working very

seriously on Digital-Governance and try to starts various different types of projects

those are beneficial to the state under. Government of Rajasthan has developed a

broad vision towards the Digital-Governance.

According to Detailed Project Report Capacity Building for Rajasthan the

Vision of the Government of Rajasthan is articulated below :

Digital Vision of Rajasthan State Secretariat

87

Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure
Digital Vision of Rajasthan State Secretariat 87 Source: Detailed Project Report Capacity Building for Rajasthan Figure

Source: Detailed Project Report Capacity Building for Rajasthan

Figure 3.2 Vision of the Government of Rajasthan

The vision statement clearly elucidates the key theme of Rajasthan’s desired

e-Governance direction, which is:

Use e-Governance as a tool for improving Governance and employment

opportunities: Use of ICT will facilitate the improvement in monitoring and

implementing various welfare schemes while increasing the accountability

and transparency in government. Moreover, employment opportunities for

entrepreneurs would be generated through the establishment of CSC’s and

kiosks.

Improve the quality of life of citizens: e-Governance would help in attaining

this objective through the provision of citizen centric service delivery

thereby providing better turnaround times and convenience in demanding

and availing services.

Leverage IT to empower masses and promote equitable development thereby

eliminating the socio-economic divide: ICT offers a compelling tool for the

government to empower the masses by decreasing the time and cost required

for demanding and availing services. Mechanisms like citizen feedback,

Digital Vision of Rajasthan State Secretariat

88

Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the
Digital Vision of Rajasthan State Secretariat 88 grievance handling systems, provision for citizen forums on the

grievance handling systems, provision for citizen forums on the web portal

and increasing the number and breadth of access channels are some means of

attaining this objective. vii

By the visualization of e-Governance Blueprint for Rajasthan we can better

understand the E-Governance in Rajasthan. The following figure depicts the e-

Governance blueprint for the State of Rajasthan:

the e- Governance blueprint for the State of Rajasthan: Source: Detailed Project Report Capacity Building for

Source: Detailed Project Report Capacity Building for Rajasthan; An Initiative of the Government of Rajasthan under the National E-Governance Plan (NEGP); Draft of Discussion

Figure 3.3 Digital Governance Blue Print for Rajasthan

Digital Vision of Rajasthan State Secretariat

89

Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.
Digital Vision of Rajasthan State Secretariat 89 NeGP Projects in Rajasthan v i i i 1.

NeGP Projects in Rajasthan viii

1. Capacity Building

The nature of digital-Governance initiatives requires extensive ownership

and commitment from the State. The projects have to be consistently implemented

in

an

integrated

fashion

across

departments while

ensuring

optimal resource

utilization. Thus specialized skills are required within the government to provide

technical support to the policy & decision-making processes. Given the critical role

of the State Government in implementing and managing these initiatives the central

government is focussing on capacity building of government functionaries and

departments.

To ensure uniformity across states, the central government

has issued

"Guidelines for implementation of Capacity Building Scheme". The Government of

Rajasthan has prepared a capacity building roadmap for the state defining the

framework for capacity building, as is situation and action plan for capacity building

to ensure success of NeGP projects undertaken at state level.

Activities Completed So Far

1. Setting up the institutional framework of NeGP in Government of Rajasthan

2. Hiring of State e-Mission Team

3. Leadership Meet

4. e-Governance Program for Executives

5. Training Programs

6. IT infrastructure and Procurement

Digital Vision of Rajasthan State Secretariat

90

Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support
Digital Vision of Rajasthan State Secretariat 90 2. e-District Project The project aims at providing support

2. e-District Project

The project aims at providing support to the basic administrative unit i.e.

"District Administration" to enable content development of G2C services, which

would optimally leverage and utilize the three infrastructure pillars, SWAN for

connectivity, SDC for secure and safe data storage and CSCs as the primary front-

ends for service delivery to deliver services to the citizens at their doorstep.

The broad objectives of the project include

Undertake backend computerisation of district and tehsil level offices to

ensure electronic delivery of high volume citizen centric services at the

district level.

Efficient delivery of services with improved service levels by undertaking

extensive Business Process Re-engineering (BPR) of identified services.

Extensive capacity building and training of field level functionaries to ensure

smooth migration to electronic delivery of e-district services and phasing out

manual delivery of services.

Delivery of services through CSCs by leveraging the common infrastructure

of SWAN, SDC, and SSDG.

Delivery of all public services at district/ sub district level in electronic form

through state portals by using the SSDG.

Providing easy, anywhere and anytime access to government services (both

information & transactional) to ensure reliability, efficiency, transparency

and accountability.

Digital Vision of Rajasthan State Secretariat

91

Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a
Digital Vision of Rajasthan State Secretariat 91 ∑ Reducing number of visits of citizens to a

Reducing number of visits of citizens to a government office / department for

availing the services and thereby eliminating harassment.

Reducing administrative burden and service fulfilment time and costs for the

government, citizens & businesses.

Reducing direct interaction of citizen with the government and encourage e-

interaction and efficient communication through portal.

3. Rajasthan State Data Centre (RSDC)

The Government of India approved the National e-Governance Plan (NeGP),

comprising of 27 Mission Mode Projects (MMPs) and 8 components (three core

components and five other components), on May 18, 2006. The three main core

components identified under the Plan are:

State Wide Area Network,

State Data Center, and

Common Services Centre.

State Data Centre (SDC) has been identified as one of the important element

of the core infrastructure for supporting e-Governance initiatives of National

e-Governance Plan (NeGP). The SDCs aim to consolidate services, applications and

infrastructure to provide efficient electronic delivery of G2G, G2C and G2B

services.

RajComp

has

been

designated

as

State

Implementing

Agency

for

implementation of the project. Rajasthan State Data Center was established by M/s

SPANCO Ltd. under SDC scheme of Government of India.

Digital Vision of Rajasthan State Secretariat

92

Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as
Digital Vision of Rajasthan State Secretariat 92 Advantage of SDC The SDC has been envisioned as

Advantage of SDC

The SDC has been envisioned as a managed infrastructure providing features

such as disaster recovery, remote management and service integration in a stable and

predictable physical environment. It is providing many advantages such as:

Secure Centralized Repository of the State related data and applications

Enablement of 24X7 Online Delivery of Government Services through

information and citizen service portals

Hosting of State Intranet Portal and related websites

Better operational & management control on state applications and data

Minimization of overall cost of data management, IT resource management

and deployment of services

Making available "IT infrastructure on demand" to various state departments

and agencies

Standardization of systems

In addition to the new SDC which has already been setup under NeGP,

Rajasthan already has an old Data Centre which was established in 2005. This data

center has a capacity of 18 server racks, 4 network racks, 70 servers in production

and 5 servers in staging providing a complete set of hosting, e-mail, database and

network solutions in a secure environment. This SDC is currently hosting more than

200 web sites and applications.

The new Rajasthan State Data Center (RSDC) is equipped with the latest

technology and hardware and enhance the old data centers' capacity for web and

application hosting.

Digital Vision of Rajasthan State Secretariat

93

Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed
Digital Vision of Rajasthan State Secretariat 93 Activities Completed So Far Activities which have been completed

Activities Completed So Far

Activities which have been completed so far include:

1. Site-preparation

Components

and

procurement

/

installation

of

all

IT

and

non-IT

2. Setting up of Service Deployment / Delivery Architecture

The deployment architecture of the RSDC has been created as per the typical

3-tier architecture in three zones- Internet, Militarized & De-Militarized

zone. A brief description of each of the zones is as below:

o

Internet zone

The internet leased line has been terminated in this zone. Users come

to this zone to access web sites hosted at the RSDC via the internet

o

De-Militarized zone

All web Servers, applications Servers and DNS Servers have been

installed in this zone.

o

Militarized Zone

This zone consists of two segments i.e. a Database Server zone and

an Application Server zone.

Firewalls have been placed between each of the zones to ensure network

perimeter security. Pictorial representation of the deployment architecture of

RSDC is below

Digital Vision of Rajasthan State Secretariat

94

Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture
Digital Vision of Rajasthan State Secretariat 94 Source: http://doit.rajasthan.gov.in Figure 3.4 Deployment Architecture

Source: http://doit.rajasthan.gov.in

Figure 3.4 Deployment Architecture of RSDC

3. Inauguration of Rajasthan State Data Center

The

Rajasthan

State

Data

Center

(RSDC)

was

inaugurated

on

15th

December, 2010 by Shri Ashok Gehlot, Honb'le Chief Minister of Rajasthan.

It has been partially functional since December 2010.

4. Integration of old SDC and RSDC

The old SDC is also currently hosting a number of departmental applications

and websites. Data connectivity between the old SDC and new RSDC has

been established through optical fiber cable (OFC).

4. State Wide Area Network (RAJSWAN):

Government of Rajasthan (GoR) proposes to setup a Rajasthan State Wide

Area Network (RajSWAN) to establish the communication infrastructure with an

aim to improve the administrative efficiency and effectiveness, thereby improving

the quality of service to common man. Through implementing RajSWAN, the GoR

wishes to achieve the following:

Digital Vision of Rajasthan State Secretariat

95

Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor
Digital Vision of Rajasthan State Secretariat 95 o To provide reliable vertical and horizontal communication corridor

o

To provide reliable vertical and horizontal communication corridor within

the

state

administration

to

make

Government

more

productive

and

compatible for electronic transactions.

 

o

To achieve e-Governance commitment and bring governance closer to

public.

 

o

To provide efficient service delivery system.

 

o

To strengthen Disaster Management Capacity.

RajSWAN Architecture

The entire RajSWAN is logically divided into two network segments as

depicted in the picture below.

o

Vertical segment

o

Horizontal segment

below. o Vertical segment o Horizontal segment Source: http://doit.rajasthan.gov.in Figure 3.5 RajSWAN

Source: http://doit.rajasthan.gov.in

Figure 3.5 RajSWAN Logical Layers

Digital Vision of Rajasthan State Secretariat

96

Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed
Digital Vision of Rajasthan State Secretariat 96 Integration with Other Govt. Networks It is also proposed

Integration with Other Govt. Networks

It is also proposed that the RajSWAN shall also be integrated with other

existing/ upcoming Govt. networks like: SecLAN (Secretariat Local Area Network)

and Jaipur City Metropolitan Area Network

o

State Data Centre (SDC)

o

33 District Data Centers

o

CARISMA Network

o

NIC Network (NICNet)

o

Any other existing network of different govt. departments

5.

State Service Delivery Gateway (SSDG)

The State Portal and SSDG project has been formulated under the National

e- Governance Plan (NeGP) to fulfill the vision of providing easy and convenient

access to the services for the citizens through remote access primarily through

Common Service Centres (CSCs) and enabling the State Portal by implementing the

key

components

namely

SSDG,

Electronic

Form

(e-Forms)

Application

and

Computing Infrastructure. The following figure highlights the overall vision of

NeGP and its fitment with respect to the SSDG project

Digital Vision of Rajasthan State Secretariat

97

Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State
Digital Vision of Rajasthan State Secretariat 97 Source: http://doit.rajasthan.gov.in Figure 3.6: NeGP vision and State

Source: http://doit.rajasthan.gov.in

Figure 3.6: NeGP vision and State Portal, e-form & SSDG fitment

The objective of the State Portal and SSDG project is to ensure the following:

State Portal and SSDG project is to ensure the following: Source: http://doit.rajasthan.gov.in Figure 3.7 Objectives

Source: http://doit.rajasthan.gov.in

Figure 3.7 Objectives of the State Portal & SSDG Project

Digital Vision of Rajasthan State Secretariat

98

Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July
Digital Vision of Rajasthan State Secretariat 98 The project is planned to be implemented within July

The project is planned to be implemented within July 2011 or earlier and

would be followed by an Operations and Maintenance phase of 3 years.

The basic components of the project are as follows:

State Portal including Application and Electronic Forms

State Service Delivery Gateway (SSDG)

e-Forms, State Portal and SSDG Infrastructure and Computing Infrastructure

at the destination offices including gaps in connectivity.

Training for SSDG, State Portal and e-Form Application

Compliance/Certification by STQC

1. State Portal including Applications and Electronic forms

With the Common Service Centres (CSCs) at the forefront for the end user,

the State Portal will act as a front-end interface to the State level e-Governance

initiatives and services. The State Portal and SSDG project infrastructure shall be

hosted in the State Data Centre located at Jaipur.

The basic functionalities required through the State Portal are:

o

Information Dissemination: The Portal will provide information about

Government

Departments,

Line

Ministries

and

web

links

to

these

Departments. It will provide information about Government structure in the

State, service offerings, key notifications etc. to the business and citizen

community.

o

Multilingual: The Portal would primarily be available in Hindi and English.

o

Anytime, Anywhere Availability: The Portal will be available 24 hours a

day, 7 days a week, and accessible from anywhere in the world via the

internet. Both the technology and functional support should be available on

24x7 basis.

Digital Vision of Rajasthan State Secretariat

99

Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a
Digital Vision of Rajasthan State Secretariat 99 o Accessibility: The Portal can be accessed via a

o

Accessibility: The Portal can be accessed via a variety of established

channels, including individual desktops/laptops, Common Service Centres

(CSC), Government Service Delivery Counters (Kiosks), mobile phones etc.

o

It

shall

exchange

information

and

services

seamlessly

across

State

Government Departments as well as Central Metadata Repository

 

o

The

State

Portal

shall

also

host

all

the

electronic

forms

for

various

Government Services accessible to citizens in the State. A citizen will be

able to fill the form electronically (both online and offline) through internet

services including Common Service Centre (CSCs) outlets and submit

his/her application electronically. A citizen will be able to track the status of

his/her application/ request at any point in time. Portal development shall

include development of a complete application for electronic receipt of forms

by the destination office, MIS, printing, accounting, status tracking, and

payment handling.

printing, accounting, status tracking, and payment handling. Source: http://doit.rajasthan.gov.in Figure 3.8 Activities

Source: http://doit.rajasthan.gov.in

Figure 3.8 Activities performed by SSDC

Digital Vision of Rajasthan State Secretariat

100

Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture
Digital Vision of Rajasthan State Secretariat 100 Table 3.1 List of Departments Departments Services Agriculture

Table 3.1 List of Departments

Departments

Services

Agriculture

Application for advisory services for farmers and FAQ

 

Application

for

Diggi,

Sprinklers,

Farm

Ponds,

Drips

and

Pipelines

Application for farm implements costing above Rs. 10,000/-

 

Application

for

Input

Licenses

for

Seeds,

Fertilizers

and

Pesticides

Application for Girl Education Scholarship

 

Application for Crop/Weather insurance

 

Horticulture

Application for Drip/Sprinkler irrigation under Micro Irrigation scheme

Application

for

establishment

of

new

fruit

orchards

under

NHM/RKVY

 

Application for Creation of Water Resources under NHM/RKVY

Application for Green House/ Shade Net establishment under NHM

Application for Nursery/Cold Storage/Pack House/Seed Infrastructure/ Vegetable Seed Production and other project based activities under NHM/RKVY

Application for Medicinal Plant Cultivation under National Mission on Medicinal Plants

Adoption for Organic Farming/ Vermi Compost Unit

 

Social Justice and Empowerment

Application for ANUPRATI Scheme

 

Application for Post Metric scholarships to SC, ST& OBC

 
 

Application for Palanhar Yojana

 

Application for Panna Dhai Jeevan Amrit Yojana

 

Application for Sahyog Yojana

 

Application for Widow's Daughter Marriage Aid

 

Application for financial assistance to atrocity victims

 

Application for handicap/disability certificate

 

Employment

Application for registration for employment

 

Application for renewal of registration

 

Jaipur Collectorate

Application for new ration card

 

Application for duplicate ration card

 

Application for Caste certificate

 

Application for Domicile Certificate

 

Application for Domicile Certificate

 

Application for SC/ST certificate

 

Application for pension for old age

 

Application for pension for widow

 

Application for Conversion for agricultural land

 

Application for CM Relief Fund

 

Application for Registration as a Voter

 

Rural Development

Application for registration under NREGA

 

Application for work allotment under NREGA

 

Application for Indira Awaas Yojana

 

Source: http://doit.rajasthan.gov.in

Digital Vision of Rajasthan State Secretariat

101

Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till
Digital Vision of Rajasthan State Secretariat 101 The following figure highlights the various planned activities till

The following figure highlights the various planned activities till the go-live date

the various planned activities till the go-live date Source: http://doit.rajasthan.gov.in Figure 3.9 Various

Source: http://doit.rajasthan.gov.in

Figure 3.9 Various Planned Activities

The government of Rajasthan has started various digital governance projects

to bring good governance. Key projects which are developed towards digital-

governance implementation in Rajasthan State are highlighted below:

e-Secretariat Suite ix

In order to improve the accountability, transparency and effectiveness of

governance in Rajasthan, the Government of Rajasthan is trying to utilize the

benefits of Information Technology to bring about radical changes in the way

various administrative processes are carried out. The e-Secretariat Office Suite

project is a step in this direction.

The ultimate objective of this project is to streamline the delivery of G2G,

G2B and G2E services in the Secretariat by equipping officials with IT enabled

systems which aid their day to day activities.

Digital Vision of Rajasthan State Secretariat

102

Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development
Digital Vision of Rajasthan State Secretariat 102 The Major Components of the Project are: I. Development

The Major Components of the Project are:

I. Development and Implementation of Application Software

A. e-Office Suite, a product of NIC having following components

a. File – PUC tracking system

b. Knowledge Management System (KMS)

c. Communication and collaboration Services

d. e-file (initially to be implemented at DoIT & C)

B. Other modules

For other modules NIC would conduct detailed System study and submit a

detailed project report (DPR):

a. Meeting Management System

b. Library Management System (LMS)

c. Secretariat Visitor System (SVS)

d. Stores and Inventory Control System (SICS)

II. Hosting at State Data Centre (SDC)

Servers, Software and application would deployed by NIC in the Rajasthan

State Data Centre (RSDC), IT Building, Yojana Bhawan, Jaipur

III. Procurement & deployment of additional computers, printers, Scanners

etc. and extending LAN

For smooth & successful implementation of the project, DoIT & C would

provide additional IT infrastructure requirement at state secretariat.

Digital Vision of Rajasthan State Secretariat

103

Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build
Digital Vision of Rajasthan State Secretariat 103 IV. Digitization of existing data/information In order to build

IV. Digitization of existing data/information

In

order

to

build

up

the

sound

Knowledge

Management

System,

all

important documents like Circulars, Orders, Acts, Rules, Policies, Guidelines etc.

would be scanned and uploaded into the structured KMS system

V. Training to end-users

All the officers/officials posted at State Secretariat would be provided

comprehensive training on the usage of the application

VI. Hand Holding and support

a. Complete on site operational support to the users

b. Helpdesk services

c. Maintenance Services

The expected benefits from the project are as follows:

Providing government officials with a structured work environment

Increasing functional efficiency of government officials

Automated

movement

of

files

through

integration

of

work

flow

and

document management system

 

Enhancement

of

productivity

and

better

prioritization

of

work

by

government officials

Ensuring standardized and policy based decision making, wherever feasible

Providing a platform for collaboration, information and experience sharing

Building a knowledge base to enable a robust decision support system

Digital Vision of Rajasthan State Secretariat

104

Digital Vision of Rajasthan State Secretariat 104 ∑ Improved compliance with the citizen’s charter by reducing
Digital Vision of Rajasthan State Secretariat 104 ∑ Improved compliance with the citizen’s charter by reducing
Digital Vision of Rajasthan State Secretariat 104 ∑ Improved compliance with the citizen’s charter by reducing
Digital Vision of Rajasthan State Secretariat 104 ∑ Improved compliance with the citizen’s charter by reducing
Digital Vision of Rajasthan State Secretariat 104 ∑ Improved compliance with the citizen’s charter by reducing

Improved compliance with the citizen’s charter by reducing processing

delays and turnaround time

The various stakeholders in the project include:

Secretariat employees

Government departments located within and outside the secretariat

DoIT&C

Citizens (in case of decisions relating to public dealing)

e-Secretariat solution provider

Development and Deployment of a pilot project for File Tracking & Monitoring

System (FTMS)

A pilot project for development and deployment of a file tracking and

monitoring system is conceptualised and implemented. The FTMS has the following

features.

Role based access to a web enabled system through username and password

Registration / creation of departmental files.

Printing of bar code enabled labels for files with auto generated file numbers.

Picking / Selection of a file for processing by a user.

Routing of files to a particular user.

Indication of status of file such as under processing, received, dispatched etc.

Setting of priority of files.

Appending brief notes to a file.

On-line tracking of a file and its status.

Online dashboard for MIS and report generation.

Digital Vision of Rajasthan State Secretariat

105

Digital Vision of Rajasthan State Secretariat 105 ∑ Changing user password. ∑ Administrative tasks viz creation
Digital Vision of Rajasthan State Secretariat 105 ∑ Changing user password. ∑ Administrative tasks viz creation
Digital Vision of Rajasthan State Secretariat 105 ∑ Changing user password. ∑ Administrative tasks viz creation
Digital Vision of Rajasthan State Secretariat 105 ∑ Changing user password. ∑ Administrative tasks viz creation
Digital Vision of Rajasthan State Secretariat 105 ∑ Changing user password. ∑ Administrative tasks viz creation

Changing user password.

Administrative tasks viz creation of users and office, assigning users roles

and rights & delegation of power.

This system is currently being piloted in the following departments:

Planning Department, Secretariat, Jaipur.

Department of Personnel, Secretariat, Jaipur.

UDH Department, Secretariat, Jaipur.

Law Department, Secretariat, Jaipur.

DoIT&C.

RajCOMP.

The

learning

from rollout

of FTMS

will

be

kept

in

mind

to

ensure

development of a more robust e-Secretariat solution for Rajasthan.

Departmental Initiatives x

1. Archaeology & Museums

The Department of Archaeology & Museums was established to manage the

cultural

heritage

of

Rajasthan

through

conservation,

restoration,

research,

publication, survey, documentation, excavation, exploration, acquisition, exposition

and to promote cultural tourism.

RajCOMP was entrusted the work of digitization and e-Cataloging of

approx. 2.21 lac ancient coins in first phase. The following activities had been

completed and are available on http://ancientcoins.rajasthan.gov.in

Digital Vision of Rajasthan State Secretariat

106

Digital Vision of Rajasthan State Secretariat 106 ∑ Obverse side ∑ Reverse side 2. e-Cataloging of
Digital Vision of Rajasthan State Secretariat 106 ∑ Obverse side ∑ Reverse side 2. e-Cataloging of
Digital Vision of Rajasthan State Secretariat 106 ∑ Obverse side ∑ Reverse side 2. e-Cataloging of
Digital Vision of Rajasthan State Secretariat 106 ∑ Obverse side ∑ Reverse side 2. e-Cataloging of
Digital Vision of Rajasthan State Secretariat 106 ∑ Obverse side ∑ Reverse side 2. e-Cataloging of

Obverse side

Reverse side

2. e-Cataloging of all digitized coins

Hoard detail

Series

Metal

Weight

Diameter of coins

3. Preservation of coins with details

4. Selection of classified ancient coins (approx. 12300)

Steps Ahead

Decipherment of classified ancient coins:

Approx. 12300 classified coins were identified as classified coins out of the

approx. 2.21 lac digitized ancient coins. The work of decipherment of these

classified coins is under process.

2. Bureau of

Investment

Promotion (BIP)-Single

Clearance System (SWCS)

(http://bipraj.raj.nic.in)

Window

Single Window Clearance System (SWCS) is a digital-Governance initiative

of Government of Rajasthan for effective, accountable and transparent process of

investment proposals. SWCS has been conceptualized as an umbrella system

covering

all

modular systems and their

integration to

ultimately achieve the

computerization of state wide investment processing and efficient monitoring. It

Digital Vision of Rajasthan State Secretariat

107

Digital Vision of Rajasthan State Secretariat 107 would facilitate a interface across various departments viz. Bureau
Digital Vision of Rajasthan State Secretariat 107 would facilitate a interface across various departments viz. Bureau
Digital Vision of Rajasthan State Secretariat 107 would facilitate a interface across various departments viz. Bureau
Digital Vision of Rajasthan State Secretariat 107 would facilitate a interface across various departments viz. Bureau
Digital Vision of Rajasthan State Secretariat 107 would facilitate a interface across various departments viz. Bureau

would facilitate a interface across various departments viz. Bureau of Investment

Promotion, Industry, District Industry Centres and other Government Departments.

In order to strengthen the Single Window System and to give it a statutory status,

Single Window Act has been introduced by Government of Rajasthan. This system

will grant permissions, invoking and using clearance mechanism within specified

time. Directorate of Treasuries and Accounts under Bureau of Investment Promotion

is the nodal department and National Informatics Centre (NIC) is the executing

agency for the project.

Centre (NIC) is the executing agency for the project. Source: http://doit.rajasthan.gov.in Figure 3.10

Source: http://doit.rajasthan.gov.in

Figure 3.10 Stakeholders of Single Window Clearance System

3. Chief Minister Information System (CMIS)

CMIS is an integrated web-enabled information and decision-support system

for the office of Hon'ble Chief Minister (Rajasthan). It captures, filters, consolidates,

Digital Vision of Rajasthan State Secretariat

108

Digital Vision of Rajasthan State Secretariat 108 presents data, highlights issues, and provides accurate and timely
Digital Vision of Rajasthan State Secretariat 108 presents data, highlights issues, and provides accurate and timely
Digital Vision of Rajasthan State Secretariat 108 presents data, highlights issues, and provides accurate and timely
Digital Vision of Rajasthan State Secretariat 108 presents data, highlights issues, and provides accurate and timely
Digital Vision of Rajasthan State Secretariat 108 presents data, highlights issues, and provides accurate and timely

presents data, highlights issues, and provides accurate and timely information to

speed up the overall monitoring and planning process for all major projects/

developmental activities being executed under various schemes/plans. It facilitates

monitoring of CM announcements, budget announcements, projects and various

financially aided schemes of all the departments. The project is upgraded on regular

basis by incorporating new modules as per the requirement of CM Office. The

project is being extensively used by CM office for monitoring the progress of

various schemes of all the departments. The CM's Office and the IT department of

Rajasthan are the stake holders in this project.

Objectives

Faster collection and collation of information.

Direct communication between CM office and departments / districts.

To provide speedy and accurate information to Hon'ble CM and top level

functionaries on anywhere - any time basis.

To have effective monitoring and decision making.

Highlighting issues to the appropriate level for initiating corrective action.

Tightening the noose of non performing officer.

Activities Completed So Far

Following modules under CMIS have been developed to captures data, to

provide accurate and timely information and to speed up the overall monitoring and

planning process for all major projects, schemes of departments and monitoring of

announcements by Hon'ble CM.

Project Monitoring System

Digital Vision of Rajasthan State Secretariat

109

Digital Vision of Rajasthan State Secretariat 109 ∑ Monitoring of Budget announcements ∑ Monitoring of CM
Digital Vision of Rajasthan State Secretariat 109 ∑ Monitoring of Budget announcements ∑ Monitoring of CM
Digital Vision of Rajasthan State Secretariat 109 ∑ Monitoring of Budget announcements ∑ Monitoring of CM
Digital Vision of Rajasthan State Secretariat 109 ∑ Monitoring of Budget announcements ∑ Monitoring of CM
Digital Vision of Rajasthan State Secretariat 109 ∑ Monitoring of Budget announcements ∑ Monitoring of CM

Monitoring of Budget announcements

Monitoring of CM announcements

Monitoring of individual beneficiaries schemes

Manifesto Monitoring System

Monitoring of CM's Directions

SMS - Email System

Apart from above modules following modules/ applications are developed

under CMIS Project and are operated from CM Office

Website of Chief Minister's Office (http://cmo.rajasthan.gov.in)

VIP Letter Monitoring System

CM Program Monitoring System

Biodata monitoring System

Transfer Proposal Module

Visitor's Management System

CM Relief Fund Monitoring System (CMRFMS)

Tour & Night Halt Monitoring System "Choupal"

Collector's Information System (public grievance system)

News Monitoring System

Steps Ahead

FMS on modules developed under the CMIS project is being provided to CM

Office, as per requirement of CM Office.

Digital Vision of Rajasthan State Secretariat

110

Digital Vision of Rajasthan State Secretariat 110 4. Commercial Taxes Administration) (www.rajtax.gov.in) (Vat Information
Digital Vision of Rajasthan State Secretariat 110 4. Commercial Taxes Administration) (www.rajtax.gov.in) (Vat Information
Digital Vision of Rajasthan State Secretariat 110 4. Commercial Taxes Administration) (www.rajtax.gov.in) (Vat Information
Digital Vision of Rajasthan State Secretariat 110 4. Commercial Taxes Administration) (www.rajtax.gov.in) (Vat Information
Digital Vision of Rajasthan State Secretariat 110 4. Commercial Taxes Administration) (www.rajtax.gov.in) (Vat Information

4. Commercial

Taxes

Administration)

(www.rajtax.gov.in)

(Vat

Information

System

for

Tax

Rajasthan VAT – IT Project, an integrated and automated IT System has

been implemented by Commercial Taxes Department catering to tax payers as well

as assesses. The project has been implemented in all 14 Zonal Head Quarters, 111

Circles, 328 Wards across the State. More than 50% of monthly revenue of the

Department is being realized through electronic payment system which is probably

one of the highest percentages amongst the Indian States.

1. Project Features

e-Registration System.

e-Return Filing.

e-Payments (with 5 Nationalized Banks).

e-Refunds.

e-Declaration of Inter-State Goods Movement.

e-Communication with Department.

e-Profile.

issuance of online e-cst forms

2. Project Objectives

To have a single integrated software system with different application

modules tied together.

To get correct and latest positions of tax collections at any point of

time for the entire State.

Digital Vision of Rajasthan State Secretariat

111

Digital Vision of Rajasthan State Secretariat 111 ∑ To provide easy, transparent and widely accessible interface
Digital Vision of Rajasthan State Secretariat 111 ∑ To provide easy, transparent and widely accessible interface
Digital Vision of Rajasthan State Secretariat 111 ∑ To provide easy, transparent and widely accessible interface
Digital Vision of Rajasthan State Secretariat 111 ∑ To provide easy, transparent and widely accessible interface
Digital Vision of Rajasthan State Secretariat 111 ∑ To provide easy, transparent and widely accessible interface

To provide easy, transparent and widely accessible interface to

monitor the tax administration.

Facilitate the department and its stakeholders for easy, speedy and

correct information exchange.

To have a centralized system of management of data and processes.

Improved internal functioning of CTD with reference to VAT.

Monitoring of inter-state movement of the goods.

Setting up the inter-connectivity for reliable and high-speed transfer

of data, voice, fax and images between HQ and Field Offices.

Setting up latest IT infrastructure and devise mechanism.

Disaster Recovery Management.

Better Security and Control.

Quick

Availability

Department.

of

Information

from

Commercial

Taxes

Single point of information dissemination – CTD Web Portal.

Bouquet of e-Services to Taxpayers of CTD - Facilities for making e-

Payments, filing e-Returns and availability of other e-Services.

Better Quality of Service.

Availability of Copies of CTD Administered Acts, Rules, Forms and

Schedules on CTD Web Portal.

Availability of Notifications and Circulars related to various taxes on

CTD Web Portal.

Digital Vision of Rajasthan State Secretariat

112

Digital Vision of Rajasthan State Secretariat 112 3. Value Added to the Taxpayers ∑ Transparency, better
Digital Vision of Rajasthan State Secretariat 112 3. Value Added to the Taxpayers ∑ Transparency, better
Digital Vision of Rajasthan State Secretariat 112 3. Value Added to the Taxpayers ∑ Transparency, better
Digital Vision of Rajasthan State Secretariat 112 3. Value Added to the Taxpayers ∑ Transparency, better
Digital Vision of Rajasthan State Secretariat 112 3. Value Added to the Taxpayers ∑ Transparency, better

3. Value Added to the Taxpayers

Transparency, better response for services, avoidance to un-ethical

practices.

Time and Location Independence due to Web Portal.

24X7 customer self-service on Web Portal.

Quick access to Important Information at One Place.

Speed-up, simplify and reduce barriers to taxpayer interaction.

Single point of information dissemination – web portal – wherein

latest acts, rules, forms, schedules, circulars, notifications, orders, etc.

are available.

Taxpayers can view their profile on web portal – registrations,

payments, returns, dealer ledger etc.

Centralized Cell for Returns Acceptance.

Bouquet of e-Services for taxpayers – electronic payment of taxes,

electronic

filing

of

returns,

electronic

communication

with

the

department, e-forms, e-Registration, e-Refunds etc.

 

Savings in Time for Taxpayers.

 

Savings in Cost for Taxpayers.

Minimal personal interface with department

offices resulting

in

transparency and reduced corruption / mal-practices.

4. Value Added to the Department

Daily updated data dashboard and MIS for informed pro-active

decision support

Digital Vision of Rajasthan State Secretariat

113

Digital Vision of Rajasthan State Secretariat 113 ∑ Holistic view of state-level transactions and health of
Digital Vision of Rajasthan State Secretariat 113 ∑ Holistic view of state-level transactions and health of
Digital Vision of Rajasthan State Secretariat 113 ∑ Holistic view of state-level transactions and health of
Digital Vision of Rajasthan State Secretariat 113 ∑ Holistic view of state-level transactions and health of
Digital Vision of Rajasthan State Secretariat 113 ∑ Holistic view of state-level transactions and health of

Holistic view of state-level transactions and health of tax revenue

collection

High value, citizen friendly image

Better Controlling

Effective and Easy way of maintaining information and documents

Right Information – at right time – to right people

Improved Accuracy of the Information

Cost Reduction

Integrated View of Dealer's Profile

Widening of Tax Net via RAJVISTA

Identification of Tax Evasion via RAJVISTA

New ways to monitor pendency at all Levels

Performance Evaluation

Better Management of Working Capital

Capacity Building

Improved overall Work Satisfaction

Activities Covered

Entertainment and Advertisement Tax.

Electricity Duty.

Luxury Tax on Hotels and Lodging Houses.

Entry Tax - The Rajasthan Tax on Entry of Goods into Local Areas Act,

1999 & The Rajasthan Tax on Entry of Motor Vehicles into Local Areas Act,

1988.

Digital Vision of Rajasthan State Secretariat

114

Digital Vision of Rajasthan State Secretariat 114 Activities Completed So Far 1. VAT-IT application has been
Digital Vision of Rajasthan State Secretariat 114 Activities Completed So Far 1. VAT-IT application has been
Digital Vision of Rajasthan State Secretariat 114 Activities Completed So Far 1. VAT-IT application has been
Digital Vision of Rajasthan State Secretariat 114 Activities Completed So Far 1. VAT-IT application has been
Digital Vision of Rajasthan State Secretariat 114 Activities Completed So Far 1. VAT-IT application has been

Activities Completed So Far

1. VAT-IT application has been implemented in the State using state funds

Project implemented in all 14 Zonal Head Quarters, 111 Circles, 328 Wards.

The project provides facility for:

E-Registration

E-Returning filling

E-Payments (with 5 nationalized banks)

E-Refunds

E-Declaration of Inter- State Goods Movement

E-Communication with Department

E-Profile

2. Infrastructure Development- State Data Centre, DR Site and PC and other

peripherals at all the offices of CTD across the State Network & Internet-

MPLS-VPN based network of CTD offices has been created for connectivity

to the State Data Centre and DR Site. Internet connectivity is provided across

the State.

3. Network & Internet- MPLS-VPN based network of CTD offices has been

created for connectivity to the State Data Centre and DR Site. Internet

connectivity is provided across the State.

4. VAT Application Software - VAT application software has been developed

and implemented by TCS for tax administration.

5. CTD Web Portal – Exhaustive web portal and a bouquet of electronic

services are available on the Department's Web Portal

Digital Vision of Rajasthan State Secretariat

115

Digital Vision of Rajasthan State Secretariat 115 6. System study of existing system and defining processes
Digital Vision of Rajasthan State Secretariat 115 6. System study of existing system and defining processes
Digital Vision of Rajasthan State Secretariat 115 6. System study of existing system and defining processes
Digital Vision of Rajasthan State Secretariat 115 6. System study of existing system and defining processes
Digital Vision of Rajasthan State Secretariat 115 6. System study of existing system and defining processes

6. System study of existing system and defining processes for IT enabling of

business processes of VAT.

7. All the offices are connected with MPLS link.

8. Centralized RajVISTA application for Commercial Taxes Department –

Rajasthan online and being used at all Offices across the State – 1 Head

Quarter Office, 13 Zonal Head Quarters, 150 Circles and 486 Wards.

9. Conducted Training programs for Application software, VAT processes,

Computer Awareness

10. Modern Infrastructure created across the State and effectively utilized – Data

Centre Hardware, Network – Intranet across 91 locations, Local Area

Networks

in

each

Office,

Network

Management

System,

Facilities

Management System, Enterprise Management System for controlling assets

of the Department across the State

11. Defined IEC plan for VAT implementation, Conducted awareness programs

for Stakeholders and Created environment for acceptance of new system

12. Made legal changes in Act/Rules required for e-Governance initiative

13. Network Communication – WAN – MPLS VPN based network connectivity

for linking all Offices of Commercial Taxes Department across State –

Network Connectivity model attached

14. Facility of e-services has been provided to the dealers so that their visiting to

the offices has reduced by large extent. E-services are e-registration, e-

returns filing with and without digital signatures, e-payments, e-declaration

of goods via portal, sms, ivrs, e-refunds, etc.

Digital Vision of Rajasthan State Secretariat

 

116

15. Security –

Implementation at

various Layers

Database,

Application,

Network,

etc.

using

various

methods,

Firewall, IPS, Encryption, etc.)

equipments

and

tools

(Zoning,

16. Setup of Parallel Infrastructure at Disaster Recovery Site in case Production

Site goes down

17. Commercial

Taxes

Department

selected

application

provider.

Subsequently,

and

the

appointed

necessary

TCS

as

the

infrastructure

recommendations were provided and CTD procured the same

18. Tendering process as per provisions of General Finance & Accounts Rules

(GF&AR) of Government of Rajasthan. All procurement process was done

by Project Purchase Committee constituted by State Govt.

19. Core team from IT cell of Department has been identified and training on

core activities of Data Centre, Application Software and other infrastructure

has been completed in year 2008

20. Need based Business Process Engineering is also underway and necessary

changes would be carried out in laws

21. Facilitation Centres at CTD Offices has been completed. Centralized Cell

has already been operational from 2009-10.

22. Approximately 60% receipts of tax is being collected electronically

23. A high level committee at the level of State Govt. is in place for working on

suggestions / feedback / grievances on the taxation structure, acts, rules,

forms, services, etc

24. Following committees have been constituted for Rajasthan VAT IT Project

Implementation:

Digital Vision of Rajasthan State Secretariat

117

Digital Vision of Rajasthan State Secretariat 117 ∑ Empowered Project Steering Committee (EPSC) - This committee
Digital Vision of Rajasthan State Secretariat 117 ∑ Empowered Project Steering Committee (EPSC) - This committee
Digital Vision of Rajasthan State Secretariat 117 ∑ Empowered Project Steering Committee (EPSC) - This committee
Digital Vision of Rajasthan State Secretariat 117 ∑ Empowered Project Steering Committee (EPSC) - This committee
Digital Vision of Rajasthan State Secretariat 117 ∑ Empowered Project Steering Committee (EPSC) - This committee

Empowered Project Steering Committee (EPSC) - This committee

was constituted under chairmanship of Secretary Finance Department

for project review and taking decision at Govt. level.

Project Implementation Committee (PIC) - This committee was

constituted at Department level for regular review of project and for

providing inputs to EPSC.

Project Requirement Committee (PRC) - This Committee along

with sub committees was constituted for requirement analysis of IT

enabling of business processes under VAT.

Project

Purchase

Committee

(PPC)

-

This

committee

was

constituted

for

procurements

of

various

Hardware/

Software,

Network

bandwidth

and

equipments

required

for

project

implementation.

5. Computerization of Consumer Forums

Computerization

and

Computer

Country (CONFONET)

Networking

of

Consumer

Forums

in

CONFONET- It is an internet based Case Monitoring System developed for

automating the work flow of the consumer forums, starting from case registration

until announcement of judgment.

The CONFONET project has been implemented in the backdrop of The

Consumer Protection Act, 1986, which is a social legislation, intended to protect

consumers from all forms of exploitation. Under the provision of the Act, quasi-

judicial machinery, namely, Consumer Forums at the district level and Consumer

Digital Vision of Rajasthan State Secretariat

118

Digital Vision of Rajasthan State Secretariat 118 Dispute Redressal Commissions at the State and National Level
Digital Vision of Rajasthan State Secretariat 118 Dispute Redressal Commissions at the State and National Level
Digital Vision of Rajasthan State Secretariat 118 Dispute Redressal Commissions at the State and National Level
Digital Vision of Rajasthan State Secretariat 118 Dispute Redressal Commissions at the State and National Level
Digital Vision of Rajasthan State Secretariat 118 Dispute Redressal Commissions at the State and National Level

Dispute Redressal Commissions at the State and National Level were setup, with the

objective to make the fruits of this benevolent Act reach its wide target audience.

This project was initiated and an Executive Finance Committee (EFC) was prepared

to provide a turnkey solution at each of the district forum, state commission &

national level, including linkages with respective state and central governments.

1. Objectives

The

project

accessibility,

aims

speed

at

in

improving

operational