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INTRODUCTION
2. COMPANY PROFILE
3. PRODUCT PROFILE
About Vodafone
We will be the communications leader in
an increasingly connected world
Vodafone Group Plc is the world's leading mobile telecommunications company,
with a significant presence in Europe, the Middle East, Africa, Asia Pacific and
The Group's mobile subsidiaries operate under the brand name 'Vodafone'. In
Wireless. During the last two financial years, the Group has also entered into
arrangements with network operators in countries where the Group does not
hold an equity stake. Under the terms of these Partner Network Agreements, the
Group and its partner networks co-operate in the development and marketing of
Ventures in which it had ownership interests at that date, the Group had 269
million customers, excluding paging customers, calculated on a proportionate basis
The Company's ordinary shares are listed on the London Stock Exchange and
the Company's American Depositary Shares ('ADSs') are listed on the New
HISTORY
was offered to the public in October 1988. It was fully emerged from Racal
company changed its name to Vodafone AirTouch Plc on 29 June 1999 and,
2008
Vodafone acquires a 70% stake in Ghana Telecom for $900 million
2007
license in Qatar (December). Vodafone agrees to acquire Tele2 Italia SpA and
specially rendered You Tube pages on their mobile phones. With Google,
Maps for With eBay, Vodafone announces it is to offer the new eBay mobile
Service to customers, With MySpace.com Vodafone announces an exclusive
phones. (February).
2006
The number of Vodafone live! customers with 3G reached 10 million in March 2006.
2005
We completed the acquisition of MobiFon S.A. (Romania) and Oskar Mobile a.c.
(Czech Republic) (May). Launch of Vodafone Simply, a new easy -to-use service for
customers who want to use voice and text services with minimum complexity (May).
2004
We have 14 Partner Networks with new agreements in Cyprus, Hong Kong and
Luxembourg.
2003
for its global consumer service, Vodafone live! Our premium handset for
Vodafone live!, the Sharp GX10, won the Best Wireless Handset Award for the
Sharp Corporation.
2002
We trial our global mobile payment system in the UK, Italy and Germany. The
trial enables customers to purchase physical and digital goods using their mobile
phone.
are able to seamlessly access services such as corporate e-mail, intranet and
Policy.
Vodafone Remote Access is launched as part of Mobile Office. The service gives
mail, calendar and other business specific applications whilst on the move.
2001
Vodafone and China Mobile (Hong Kong) ltd (CHMK) sign a 'strategic alliance
agreement'.
We introduce instant messaging to our networks, a faster and more efficient way
First Vodafone Partner Agreement with TDC Mobil A/S, Denmark's leading
mobile operator. The agreement is the first of its kind in the mobile industry and
means Vodafone and TDC Mobil will cooperate in developing, marketing and
We make the word's first 3G roaming call (between Spain and Japan).
2000
Board members
director and his role includes being available for approach or representation by
directors or significant shareholders who may feel inhibited from raising issues with
The executive directors are Vittorio Colao (Chief Executive) and Andy Halford.
Vittorio Colao became Chief Executive of Vodafone Group Plc on 29 July 2008,
having previously served as a Board Director.
the Audit Committee and, solely for the purposes of relevant legislation, is the
Board's appointed financial expert on that Committee. He retired from the Board of
BP Plc in 2002 after six years as Group Chief Financial Officer and executive
director following a wide-ranging career with the company. He was a member of the
United Kingdom Accounting Standards Board from 1997 to 2001. He is the Deputy
Andy Halford became the Chief Financial Officer of the Company in July 2005. He
Northern Europe, Middle East and Africa Region. In 2002, he was appointed Chief
Financial Officer of Verizon Wireless in the US. Prior to joining Vodafone he was
What we do
Mobile is always at the heart of what we do, but now we are moving into integrated
We are doing that in two ways – wirelessly through 3G and HSDPA (High-Speed
Download Packet Access), but also using fixed line broadband services like DSL
Our customers benefit from a complete Vodafone experience in and out of their
homes and offices. They are notified about email with our consumer push email
service, access existing instant messaging services on the move, and share images
We offer a suite of products that, starting with voice calls, offers our customers an
Vodafone Casa in Italy, provide our customers with an easy-to-use mobile service,
combined with low-cost fixed line telephony and DSL (Digital Subscriber Line)
broadband. We have extended our reach into the office by delivering richer business
applications and integrated fixed and mobile services, such as higher speed internet
offerings to give our customers a consistent experience whether they are at home or
on the move.
Voice
Data
Fixed and other services
Devices
Technology
Privacy Policy |
Terms & Conditions |
Mobile Version
Data services
We offer a number of products and services to enhance our customers’ access to data
services, including Vodafone live! for consumers as well as a suite of products for business
users such as Vodafone Mobile Connect data cards and internet-based and corporate email
solutions.
“Internet on your Mobile” offers easy to use and secure browsing, including Google search,
an unlimited browsing tariff and access to some of the most popular online services.
You can use your mobile to access and update your social networking profiles, view and
upload YouTube videos, buy and sell items on eBay, and check locations on Google Maps.
You can also chat to friends easily with Yahoo! and MSN instant messaging using an easy
to use dedicated interface.
Using the new Vodafone live! mobile and PC music player you can search for music, artist
pages and previews from a catalogue of more than 750,000 songs. Music from some of the
world’s greatest artists is available, with music secured from agreements with major
record labels such as Sony BMG Music Entertainment, EMI, Universal Music, Warner
Music, as well as independent music labels.
Mobile TV offers an average of 20 channels from both local and international broadcasters.
Vodafone has local agreements with broadcasters, such as the BBC, ZDF, RAI, Pro-Sieben,
Channel 4 and RTL, as well as international broadcasts from HBO, Fox, NBC Universal,
Warner Brothers, UEFA Champions League, Vodafone McLaren Mercedes and MTV,
ensuring diverse and relevant mobile content.
Quick stats:*
2.7 million customers
Built-in 3G broadband on 44 laptop models
7.2 Mbps down and 2.1Mbps up using Vodafone Mobile Connect card with HSPA technology
Vodafone Mobile Connect enables you to access the internet on your laptop or PC via
Vodafone Mobile Connect data cards or Vodafone Mobile Connect USB modems.
Business customers can access services such as email, corporate applications and company
intranets using the service.
You can enjoy built-in 3G broadband from Vodafone across 44 laptop models, including
Vodafone’s partners Acer, Dell, HP and Lenovo. Everything you need to make an internet
connection from your computer using a mobile network is installed and configured,
allowing you to work on the move.
The Vodafone Mobile Connect card with 3G broadband offers enhanced speeds which can
be up to 7.2 Mbps downlink and up to 2.0 Mbps uplink by utilising HSPA technology.
There are a range of Vodafone Mobile Connect USB modems with exclusive designs. The
USB modems are “plug and play” compatible, allowing for a fast set up and making the
device easy to use.
Privacy Policy
Vodafone Group Plc (hereinafter referred to as "Vodafone" "us" "we" or "our") is
committed to respecting your privacy and to complying with applicable data protection
and privacy laws. You can visit www.vodafone.com ("Site") without disclosing any
personally identifiable information about yourself.
We have provided this Privacy Policy Statement to help you understand how we collect, use
and protect your information when you visit the Site. We wish to help you make informed
decisions, so please take a few moments to read the sections below and learn how we may
use your personal information.
For the purposes of this Privacy Policy Statement "Vodafone Group" means Vodafone
Group Plc and any company or other entity in which Vodafone Group Plc owns (directly
or indirectly) more than 15% of the issued share capital.
You should read this notice in conjunction with the Terms and Conditions of use for the
Site.
The type of personal information we may collect could include, for example, your name
and postal address, date of birth, gender, telephone and fax numbers, email address, and
lifestyle and other information collected on registration or through surveys. If you choose
to provide us with personal information it will be used in support of the intended purposes
stated at the time at which it was collected, and subject to any preferences indicated to you.
You acknowledge that by providing data to us, you consent to the processing of your data
in accordance with this Privacy Policy Statement.
Please quote your name and address. We would be grateful if you could also provide brief
details of what information you want a copy (this helps us to more readily locate your
data).
We will take all reasonable steps to confirm your identity before providing you with details
of any personal information we may hold about you.
Information Security
Please be aware that communications over the Internet, such as emails/webmails, are not
secure unless they have been encrypted. Your communications may route through a
number of countries before being delivered - this is the nature of the World Wide
Web/Intranet. Vodafone cannot accept responsibility for any unauthorised access or loss of
personal information that is beyond our control.
**The European Economic Area (EEA) currently comprises the Member states of the
European Union plus Norway, Iceland and Liechtenstein.
Privacy Support
Vodafone reserves the right to amend or modify this Privacy Policy Statement at any time
and in response to changes in applicable data protection and privacy legislation.
If you have any enquiry about Vodafone's data protection and privacy policy or practices,
please write to:
Please read these Terms and Conditions carefully. These are the general Terms and
Conditions governing your access and use of this website ("Site"). If you do not agree with
them, you should not proceed any further on the Site. By continuing to use the Site and/or
any of the services shown on the Site, you agree to be bound by these Terms and
Conditions.
1. Use of content
1.1 The services that we are providing to you via the Site consist of the Content and the
Functionalities available on the Site or otherwise provided to you as a result of your use of
the Site ("Services").
1.2 You acknowledge and agree that you are only permitted to use the Site and the Services
as expressly set out in these Terms and Conditions or on the Site.
1.3 You agree that the Site and the Services are for your own personal use only on a single
computer or device.
copy, disclose, modify, reformat, display, distribute, licence, transmit, sell, perform,
publish, transfer or otherwise make available any of the Services or any information
learned by you whilst using the Services or accessing the Site
remove, change or obscure in any way anything on the Site and/or the Services or
otherwise use any material obtained whilst using the Site and/or Services except as
set out in these Terms and Conditions
reverse engineer or decompile (whether in whole or in part) any software used in the
Site and/or the Services (except to the extent expressly permitted by the applicable
law)
copy or use any material from the Site and/or the Services for any commercial
purpose
remove, obscure or change any copyright, trade mark or other intellectual property
right notices contained in the original material or from any material copied or
printed from the Site or obtained a result of the Services.
1.5 Any use of caching, http accelerators such as Harvest, Squid, Netscape proxy or
Microsoft Catapult, or similar technology is permitted, however, you have the
responsibility of ensuring you are viewing the most recent version of the web-page on
content.
1.6 You may establish a link or "deep link" to the Site from your site, provided that you
have obtained Vodafone's prior written consent and that in Vodafone's sole discretion, the
context is relevant and the link or its description is not detrimental to Vodafone.
2. Your Obligations
2.1 You warrant that you will only use the Site and the Services in accordance with these
Terms and Conditions and in an appropriate and lawful manner and by way of example
and not as a limitation, that you shall not (and shall not authorise or permit any other
party to):
2.1.1 receive, access or transmit any Content which is obscene, pornographic, threatening,
racist, menacing, offensive, defamatory, in breach of confidence, in breach of any
intellectual property right (including copyright) or otherwise objectionable or unlawful;
2.1.2 circumvent user authentication or security of any host, network or account (referred
to as "cracking " or "hacking") nor interfere with service to any user, host or network
(referred to as "denial of service attacks") nor copy any pages or register identical
keywords with search engines to mislead other users into thinking that they are reading
Vodafone's legitimate web pages (referred to as "page-jacking") or use the Site or the
Services for any other unlawful or objectionable conduct. Users who violate systems or
network security may incur criminal or civil liability and Vodafone will at its absolute
discretion fully co-operate with investigations of suspected criminal violations, violation of
systems or network security under the leadership of law enforcement or relevant
authorities;
2.1.3 use the Site and/or the Services to advertise or offer to sell any goods or services for
any commercial purpose without Vodafone's written consent;
2.1.4 knowingly or recklessly transmit any electronic Content (including viruses) through
the Site and/or the Services which shall cause or is likely to cause detriment or harm, in any
degree, to computer systems owned by Vodafone or other Internet users;
2.1.5 hack into, make excessive traffic demands, deliver or forward chain letters, "junk
mail" or "spam" of any kind, surveys, contests, pyramid schemes or otherwise engage in
any other behaviour intended to inhibit other users from using and enjoying the Site
and/or the Services or any other web site, or which is otherwise likely to damage or destroy
Vodafone's reputation or the reputation of any third party.
2.2 You acknowledge that chat, discussion group or bulletin board services and similar
services that may be offered by Vodafone ("Public Communication Services") are public
communications and your communications may be available to others and consequently
you should be cautious when disclosing personal or sensitive information or any
information which may identify you. Vodafone is not responsible for, and does not control
or endorse any Content of any Public Communication Services.
3. Your Information
4. Proprietary rights
4.1 All Trade Marks used on the site and/or the Services are the trade marks of Vodafone
or one of the Vodafone Group companies. You shall only make fair use of the Trade Marks
and will not use the Trade Marks, whether design or word marks: (1) as or as part of your
own trade marks; (2) in a manner which is likely to cause confusion; (3) to identify
products to which they do not relate; (4) to imply endorsement or otherwise of products or
services to which they do not relate; or (5) in any manner which does or may cause damage
to the reputation of Vodafone or the Trade Marks.
4.2 You acknowledge and agree that the Services and the Site or any part thereof, whether
presented to you by Vodafone, advertisers or any third party are protected by copyrights,
trademarks, service marks, patents, or other proprietory rights and laws. All rights are
expressly reserved.
4.3 You are only allowed to use the Site and the Services as set out in these Terms and
Conditions and nothing on the Site and/or the Services shall be construed as conferring any
licence or other transfer or rights to you of any intellectual property or other proprietary
rights of Vodafone, any member of the Vodafone Group or any third party, whether by
estoppel, implication or otherwise.
4.4 You hereby grant to Vodafone a perpetual, irrevocable, royalty-free, world-wide licence
to reproduce, transfer, modify, adapt and/or publish any Content provided by you to us by
email, post or otherwise on the Site and/or the Services as Vodafone sees fit and without
notice to you, unless you have indicated otherwise in such communication.
5. Costs
5.1 Use of the Site is currently free. However, Vodafone reserves the right to charge for
access to part or all of the Site in the future, subject to giving you clear notice when
entering any part to which charges apply. Some services may be chargeable as indicated on
the Site and in any accompanying terms and conditions.
5.2 You will need to provide all equipment necessary to access the Site and the Services on
the Internet and be liable for the payment for the local telephone call charges at the rates
published by the telephone operator with whom you make your local calls or any other
Internet access charges to which you may be subject. If your equipment does not support
relevant technology including but not limited to encryption you may not be able to use
certain Services or access certain information on the Site.
6.2 The Site and the Services are provided on an "as is" basis. Although every effort has
been made to provide accurate information on these pages, neither Vodafone, nor any of its
employees, nor any member of the Vodafone Group, their suppliers, nor any of their
employees, make any warranty, expressed or implied, or assume any legal liability (to the
extent permitted by law) or responsibility for the suitability, reliability, timeliness,
accuracy or completeness of the Content or any part thereof contained on the Site or the
Services.
6.3 You acknowledge that Vodafone is unable to exercise control over the security or
subject matter of Content passing over the Site or via the Services and Vodafone hereby
excludes all liability of any kind for the transmission or reception of infringing Content of
whatever nature.
6.4 Please read the sections headed "Cautionary Statement Regarding Forward-Looking
Statements" and "Principal Risk Factors and Uncertainties" in Vodafone Group Plc's
Annual Report for the year ended 31 March 2008 for a detailed explanation of forward-
looking statements and a review of the reasons why actual results and developments may
differ materially from those expressed or implied by these forward looking statements.
6.5 Any information contained in this Site on the price at which ordinary shares or
American depository shares in Vodafone Group Plc have been bought or sold in the past,
or the yield on such shares, should not be relied upon as a guide to future performance.
7.1 The Site contains links to the web sites, web pages, products and services also operated
by Vodafone or the Vodafone Group and you agree that your use of each web site, web
page and service is also subject to the terms and conditions, if any, contained within each
website or web page or attached to any products or services. These Terms and Conditions
shall be deemed to be incorporated into each set of terms and conditions. In the event that
there is any conflict, the terms and conditions contained with the relevant website or
webpage or attached to the relevant products or services shall prevail over these Terms and
Conditions.
7.2 Vodafone assumes no responsibility for and does not endorse unless expressly stated,
Content created or published by third parties that is included in the Site and the Services
or which may be linked to and from the Site.
7.3 The Site and/or the Services may be used by you to link into other websites, resources
and/or networks worldwide. Vodafone accepts no responsibility for the Content, services or
otherwise in respect of these and you agree to conform to the acceptable use policies of such
websites, resources and/or networks.
7.4 Subject to Clause 11 you agree that Vodafone does not generally and is not required to
monitor or edit the use to which you or others use the Site and the Services or the nature of
the Content and Vodafone is excluded from all liability of any kind (to the extent permitted
by law) arising from the use of the Services, and in particular but without limitation to the
foregoing, the nature of any Content. Notwithstanding the foregoing, Vodafone reserves the
right to edit, bar or remove any Services and/or Content, at any time as Vodafone in its sole
discretion believes to be necessary in order to prevent any breach of these Terms and
Conditions or any breach of applicable laws or regulations.
8. Exclusion of liability
8.1 Nothing in these Terms and Conditions shall act to limit or exclude Vodafone's liability
for death or personal injury resulting from Vodafone's negligence, fraud or any other
liability, which may not by applicable law be limited or excluded.
8.2 Vodafone shall use its reasonable endeavours to ensure the maintenance and
availability of the Site and the Services but availability may be affected by your equipment,
communication networks, too many people trying to use communication networks or the
Internet at the same time or other causes of interference and may fail or require
maintenance without notice.
8.3 Neither Vodafone nor any member of the Vodafone Group shall be liable for any
special, indirect or consequential damages or any damages whatsoever, whether in an
action of contract, negligence or other tortious action, arising out of or in connection with
the performance of or use of Services available on the Site and in particular, but without
limitation to the foregoing, Vodafone specifically excludes all liability whatsoever in respect
of any loss arising as a result of:
8.3.1 use which you make of the Site and the Services or reliance on Content or Services or
any loss of any Services or your Content resulting from delays, non-deliveries, missed
deliveries, or services interruptions; and
8.3.2 defects that may exist or for any costs, loss of profits, loss of your Content or
consequential losses arising from your use of, or inability to use or access or a failure,
suspension or withdrawal of all or part of the Site and the Services at any time.
8.4 All conditions or warranties which may be implied or incorporated into these Terms
and Conditions by law or otherwise are hereby expressly excluded to the extent permitted
by law.
8.5 Your only remedy under these Terms and Conditions is to discontinue using the Site
and the Services.
8.6 Vodafone makes every effort to ensure the security of your communications. You are
however advised that for reasons beyond our control, there is a risk that your
communications may be unlawfully intercepted or accessed by those other than the
intended recipient. For example, your communications may pass over third party networks
over which we have no control. The Internet is not a secure environment. Unwanted
programs or material may be downloaded without your knowledge.
9. Indemnity by you
9.1 You hereby agree to fully indemnify and to hold Vodafone harmless from and against
any claim brought by a third party resulting from the use of the Site and the Services or the
provision of Content to Vodafone by you and in respect of all losses, costs, actions,
proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or
liabilities, whatsoever suffered or incurred directly of indirectly by Vodafone in
consequence of such use of the Site and the Services or provision of Content or your breach
or non-observance of any of these Terms and Conditions.
10. Variation
10.1 Vodafone reserves the right to modify the Site and/or the Services or suspend or
terminate the Site and/or the Services or access to part or all of them at any time.
10.2 Vodafone reserves the right to revise these Terms and Conditions at any time. Such
variations shall become effective two weeks after being posted on the Site. By continuing to
use the Site you will be deemed to have accepted the varied Terms and Conditions.
Monitoring or recording of your calls, emails, text messages or other communications may
take place in accordance with the law, and in particular for Vodafone's business purposes,
such as for quality control and training, to prevent unauthorised use of Vodafone's
telecommunication systems and to ensure effective systems operation and in order to
prevent or detect crime.
12. Termination
12.1 Vodafone may elect to suspend, vary or terminate the Services and the Site
immediately and without prior notice at any time for repair or maintenance work or in
order to upgrade or update the Site and the Services or for any other reason whatsoever.
12.2 Vodafone may elect to terminate the Services or your access to the Site forthwith on
breach of any of these Terms and Conditions by you, or if Vodafone ceases to offer the Site
and the Services for any reason whatsoever.
13. General
13.1 Governing Law and Jurisdiction - These Terms and Conditions are governed by and
construed in accordance with the laws of England and Wales and you hereby submit to the
non-exclusive jurisdiction of the English courts.
13.2 Severability - These Terms and Conditions are severable in that if any provision is
determined to be illegal or unenforceable by any court of competent jurisdiction such
provision shall be deemed to have been deleted without affecting the remaining provisions
of these Terms and Conditions.
13.3 Waiver - Vodafone's failure to exercise any particular right or provision of these
Terms and Conditions shall not constitute a waiver of such right or provision unless
acknowledged and agreed to by Vodafone in writing.
13.4 Representations - You acknowledge and agree that in entering into these Terms and
Conditions you do not rely on, and shall have no remedy in respect of, any statement,
representation, warranty or understanding (whether negligently or innocently made) of
any person (whether party to these Terms and Conditions or not) other than as expressly
set out in these Terms and Conditions as a warranty. Nothing in this Clause shall, however,
operate to limit or exclude any liability for fraud.
13.5 Assignment - You in entering into these Terms and Conditions undertake that you will
not assign, re-sell, sub-lease or in any other way transfer your rights or obligations under
these Terms and Conditions or part thereof. Contravention of this restriction in any way,
whether successful or not, will result in the Services being terminated by Vodafone
forthwith. Vodafone may assign these Terms and Conditions in whole or in part to any
third party at its discretion.
13.6 Rights of Third Parties - A person who is not a party to this Agreement has no rights
under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any Clause
of this Agreement.
13.7 Force Majeure - Vodafone shall not be liable in respect of any breach of these Terms
and Conditions due to any cause beyond its reasonable control including but not limited to,
Act of God, inclement weather, act or omission of Government or public telephone
operators or other competent authority or other party for whom Vodafone is not
responsible.
14.
Neither an audit nor a review provides assurance on the maintenance and integrity of the
website, including controls used to achieve this, and in particular whether any changes may
have occurred to the financial information since first published. These matters are the
responsibility of the directors but no control procedures can provide absolute assurance in
this area.
15. Definitions
"Content"
means all data, information, material and content, including but not limited to text,
pictures, photographs, software, video, music, sound and graphics;
"Services"
has the meaning given to it in Clause 1.1;
"Functionalities"
means the services offered on or via the Site;
"Terms and Conditions"
means the contract between Vodafone and you incorporating these terms and conditions;
"Trade Marks"
means the word or mark "Vodafone", however represented, including stylised
representations all associated logos and symbols and combinations of the foregoing with
another word or mark;
"Vodafone"
means Vodafone Group Plc, whose registered office is at Vodafone House, The Connection,
Newbury, RG14 2FN, England and may also be referred to as "we" or "us" in these Terms
and Conditions;
"Vodafone Group"
means Vodafone Group Plc and any company or other entity in which Vodafone Group Plc
owns (directly or indirectly) more than 15% of the issued share capital;
"you"
means the visitor to the Site that enters into these Terms and Conditions (and "your" shall
be construed accordingly).
Board of Directors
Biographies of all Board members and information about the Board and director changes.
Board Committees
Composition and activities of all three principal Board committees.
Executive Committee
Information on the Executive Committee and biographies of members.
Compliance
Details of Vodafone Group Plc's compliance with the UK Listing Authority’s Combined
Code, and information regarding the impact of the Higgs Review and Sarbanes-Oxley Act.
Code of ethics
In accordance with SEC rules published following the Sarbanes-Oxley Act of 2002, the
Company has adopted a written code of ethics applicable to the Company's senior financial
officers, including the Company's principal executive officer.
Memorandum of Association
Full text of the Memorandum of Association of the Company.
Articles of Association
Full text of the Articles of Association of the Company, adopted at the AGM in 2008.
Investor FAQs
Directors' shareholdings
Information about changes in directors' shareholdings can be found in the Regulatory
News (RNS) feed from the London Stock Exchange.
Business Principles
Our Vision and Values guide the way we act. Our Vision is to be the world’s mobile
communication leader – enriching customers’ lives, helping individuals, businesses and
communities be more connected in a mobile world. Our Values are about how we feel – in
other words the Passions that make us the company we are.
One of our four corporate Values is 'Passion for the world around us':
"We will help the people of the world to have fuller lives - both through the services we
provide and through the impact we have on the world around us."
At the start of 2002, we introduced a set of ten Business Principles to make our Vision and
Values happen. These define our relationships with all our stakeholders and govern how
Vodafone conducts its day-to-day business.
Our Business Principles apply to all Vodafone operating companies (majority owned
businesses). We also promote the Principles to our associate companies (where Vodafone
holds a minority stake) and business partners. Chief Executives are responsible for
ensuring application of the Principles within their business.
Every employee is expected to act in accordance with the Business Principles. If employees
have concerns about the application of the Principles, they can ask their local human
resources managers for further advice, or contact the Group Human Resources Director or
the Group Audit Director. We are incorporating training on our business principles into
our employee induction process.
Internal audits in 2002-03 show they have been communicated to over 90% of employees.
Read the Business Principles Policy in full in the Corporate Responsibility section.
Executive Committee
Chaired by Vittorio Colao, this committee focusses on the Group's strategy, financial
structure and planning, succession planning, organisational development and Group-wide
policies.
Paul Donovan, CEO Central Europe, Middle East, Asia Pacific and Affiliates
Board committees
The standing Board committees are the Audit Committee, the Nominations and
Governance Committee and the Remuneration Committee.
Note: Further information regarding the activities of these committees can be found in the
Corporate Governance section of the Vodafone Group Plc Annual Report for the year
ended 31 March 2008.
Audit Committee
Under its terms of reference the Committee, whose membership is made up entirely of
independent directors, is required, amongst other things, to review the Company's results
and financial statements, review the activity of the internal and external auditors and
monitor compliance with statutory and listing requirements.
Members:
Members:
Sir John Bond (Chairman)
Vittorio Colao
Luc Vandevelde
Dr John Buchanan
Remuneration Committee
The Committee, whose membership is made up entirely of independent directors, is
responsible to the Board for the assessment and recommendation of policy on executive
remuneration and packages for individual executive directors.
Members:
Luc Vandevelde (Chairman)
Simon Murray
Tony Watson
Philip Yea
IPR statement on next generation mobile network technologies
Vodafone has a long history of active engagement in standards that lay the foundation of
our industry. As such, we continue to be conscious of the fact it is necessary to incorporate
and encourage contribution of IPR into standards to ensure continued innovation, whilst
also critical in terms of the viability of standards-based products.
Currently, the members of the 3rd Generation Partnership Project (3GPP) are
standardising a next generation mobile radio technology called Long Term Evolution
(LTE).
Vodafone welcomes the industry transition towards full, open disclosure of IPR royalty
expectations from all industry partners.
"Vodafone anticipates next generation mobile technology to provide data connectivity for a
much wider range of devices than just mobile phones and notebooks. All sorts of consumer
electronic devices, and also IT, domestic appliances, cars, containers etc. will become
connected as part of their key capabilities.
While Vodafone respects that holders of IPR built into standards deserve a fair
compensation for their R&D efforts, this reward needs to support the success of the
technology in an increasingly competitive market. This leads us to believe that the IPR
licence structure for any next generation mobile technology should be based on the
component price of the radio module built in or attached to devices.
Vodafone is committed to licensing its next generation mobile radio essential patents
(subject to reciprocity) on fair, reasonable and non-discriminatory (FRAND) terms, free of
charge."
Committees
Under NYSE rules, US companies are required to have a nominating and corporate governance
committee and a compensation committee, each composed entirely of independent directors with
a written charter that addresses the Committees'purpose and responsibilities. The Company's
Nominations and Governance Committee and Remuneration Committee have terms of reference
and composition that comply with the Combined Code requirements. The Nominations and
Governance Committee is chaired by the Chairman of the Board, and its other members are non-
executive directors of the Company and the Chief Executive. The Remuneration Committee is
composed entirely of non-executive directors whom the Board has determined to be independent.
The Company's Audit Committee is composed entirely of non-executive directors whom the
Board has determined to be independent and who meet the requirements of Rule 10A-3 of the
Securities Exchange Act. The Company considers that the terms of reference of these
committees, which are available on its website are generally responsive to the relevant NYSE
rules but may not address all aspects of these rules.
US listing requirements
The Company's ADSs are listed on the NYSE and the Company is, therefore, subject to the
rules of the NYSE as well as US securities laws and the rules of the SEC. The NYSE
requires US companies listed on the exchange to comply with the NYSE's corporate
governance rules but foreign private issuers, such as the Company, are exempt from most
of those rules. However, pursuant to NYSE Rule 303A.11, the Company is required to
disclose a summary of any significant ways in which the corporate governance practices it
follows differ from those required by the NYSE for US companies. A summary of such
differences is set out below. The Company has established a Disclosure Committee with
responsibility for reviewing and approving controls and procedures over the public
disclosure of financial and related information, and other procedures necessary to enable
the Chief Executive and Chief Financial Officer to provide their Certifications of the
Annual Report on Form 20-F that is filed with the SEC.
Section 404 of the Sarbanes-Oxley Act of 2002 (US) requires the Company to annually
assess and make public statements about the quality and effectiveness of its internal
controls over financial reporting. As a non-US company, Vodafone is first required to
report on its compliance with section 404 for the year ended 31 March 2007. Management's
report must describe conclusions about the effectiveness of the Company's internal control
over financial reporting based on management's evaluation as of the end of the Company's
most recent fiscal year.
The Company has established a Steering Committee to provide strategic direction to the
Company's section 404 compliance efforts and a Programme Management Office which
monitors progress and provides detailed guidance to the compliance teams that have been
set up in the Group's subsidiaries and central functions. The Company's Audit Committee
also plays an active role in monitoring these efforts. The Audit Committee receives
progress updates at each of its meetings as well as a bi-annual status presentation from the
Programme Management Office. The Company's external auditors have been consulted
throughout the project and will continue to be involved as the Company finalises its review.
The Company has reviewed the structure and operation of its "entity level" control
environment: the overarching structure of review and monitoring essential to the
management of its business.
Each of the Company's subsidiaries and central functions has ensured that the relevant
processes and controls are documented to appropriate standards, taking into account the
guidance provided by the US Public Company Accounting Oversight Board's Auditing
Standard No. 2 and subsequent SEC Staff Questions and Answers related to the standard.
The approach taken has been to identify the key financial reporting processes so that, in
aggregate, the Company has reasonable assurance regarding the reliability of its financial
reporting and the preparation of financial statements.
The Company is making satisfactory progress on the work required to enable it to report
on its compliance with section 404 at 31 March 2007.
The Company has also adopted a corporate Code of Ethics for senior executive, financial
and accounting officers, separate from and additional to its Business Principles, described
below.
BASIC SERVICES
Clip
Call conference
Clir
SMS
Clip identifies the caller by displaying the number of the caller on the handset. This allows you
the benefit of accepting or rejecting the call; although, at times caller Line Identification may not
This feature allows you to receive or make another call, while you are already busy with a call,
without disconnecting it . You can receive or make a second call, by putting the first call on hold.
You billed for both the calls. You can activate call waiting by using the menu of your cell phone
This feature allows you to have a teleconference with up to five people at the same time, from
wherever you are. You can conference with either cellular or landline phones, including STD and
ISD calls. To make a conference call simply make your first call. Then put the first call on hold
and dial the next number. To conference, scroll through the handset menu and select the
conference feature. Now your call are connected . to invite another person follow the same steps
again
Note:
Call conference is a handset dependent feature
The originator of the calls will be charged for all the calls initiated by him.To use the
facility you need to activate the “call waiting” feature on your handset.
Now, with CLIR you can restrict your cellular phone number from being displayed on the
receiver’s cellular phone. This means, you can maintain complete confidentiality of your
number. This feature might not function across operator networks, but will definitely restrict
caller ID when called within the same cellular operator network’s Mobile numbers.
ITEMISED BILLING
An itemized bill gives you the details of all calls made and received, and of all the other
facilities you availed of, on your mobile number during a month. It also carries details of the
number called/ received, time and date of the call, duration and the amount charged.
This feature allows you to send and receive messages to and from, respectively; almost all
national and international cellular operators. SMS allows you access to services lime
receiving stock quotes, horoscopes, Jokes messages, email, news and many others. It comes
as an in built feature to all Vodafone subscribers. Vodafone offers an array of Services that
help you manage your calls better. From caller Identification to call waiting, from call divert
to call conference Vodafone redefines convenience. Most of these features are optional and
can be availed of on request and carry a nominal subscription charge. To activate any feature
With call Divert, you can divert an incoming call to another cell phone (be it Vodafone or
Airtel/ Essar or BSNL cellular Phone ) or even a landline number (within Andhra Pradesh
Just when you thought you had the cake, we made it possible for you to eat it too.
Introducing THE VODAFONE Value Added Services, a vibrant bouquet of "little conveniences"
"small pleasures" "bits of happiness" "dollops of infotainment" and all those "itsy bitsy" wants of
SMS based services to Voice based ones, the vodafone range cuts across all modes of
So be it downloading the latest ring tones or sharing the freshest of blonde jokes, be it checking
the status of your cousin's train arrival time or arranging a pick up for your boss's delayed flight,
You could also book a surprise movie ticket or deliver those dainty dandelions for your
date or access the latest cricket scores or some serious stock information; or maybe even play
downloadable games or chill out with some zany chats with buddies on-line.
VODAFONE 'S VALUE ADDED SERVICES ARE AS INNOVATIVE AND
SMS SERVICES -
Text Messaging
GPRS/EDGE
Text Messaging
VOICE
and EDGE, which allows you to access internet websites and information portals on your
mobile, making it possible to stay informed and remain truly connected in this
dynamically changing and competitive environment. Gone are the days when connecting
to a website from the mobile took as long as 2 – 3 minutes. GPRS compatible handsets
ensure that as a user, you are “ always on”. There is no need for a dial up connection or
Now you can now carry the world Wide Web in their pocket – the vodafone
world. Read email, get stock quotes, check the weather, read the latest news and even
chat with friends and “Buddies” on Idea Network, yahoo, MSN and ICQ while on the
move.
Messaging Service (MMS). Vodafone is among the pioneers in the country to provide
MMS. This latest innovation in the area of mobile communication provides you the
ability to communication provides you the ability to communicate not just in voice or text
attach voice clips and append text too. Just in case the receiver does not have on MMS
handset, even then the photographs can be accessed from our website http.//www.
vodafone co.in// for your convenience, we have also created a library of photo album and
voice clips, from where you can choose and send photographs. Further, you can also
compose your own MMS message on the above – mentioned website and send it across
With the introduction of GPRS on its networks, vodafone also supports the use of
the GPRS phone as a modem, providing busy lap top armed executives, like most of you;
the opportunity to log in wirelessly while “ on the go” . thus now you can surf the
Revolutionary concept of charging - only for what you send and receive
Offers MMS, a platform to communicate not just in voice or text but also in full color
images.