DVONNA KIENOW

(701) 650-0100
Tampa, FL 33602 dkienow@gmail.com

SUMMARY

Dynamic Business/Financial Management and Operations Professional with more than 15

years of demonstrated success in providing leadership to meet organizational, quality,
and efficiency objectives in multiple, diverse industries. Known for ability to
conceptualize and successfully implement systems for sustained business growth.
Proven track record of building cohesive management teams dedicated to achieving
strategic objectives. Recognized effective decision maker, integrity, sound judgment,
professionalism and commitment to meeting or exceeding goals.

Operations Management Business Process Develop / Implement

Improvement Procedures
Leadership / Staff Warehouse / Security Distribution Coordinator
Management Management
Inventory Control Project Management Creative Problem Solving
Program Development Instructional Design Training & Development
Business Planning / Goal Communication Skills Organizational Skills
Setting

PROFESSIONAL EXPERIENCE

Domari & Associates Inc., Venice, FL

2010-Present
National Executive search and recruiting firm offering placement services in
Engineering/Manufacturing, Sales/Marketing, Information Technology, Finance and
Medical/Healthcare.
Executive Recruiter
• Recruited and placed candidates in Finance, Information Technology and Healthcare
industry groups.
• Researched and developed methods for recruitment, resulting in a streamlined,
consistent approach to employers and candidates.

QAD, INC., Santa Barbara, CA

2005 - 2009
$262 million provider of enterprise software applications, professional services and
application support of manufacturing companies in automotive, consumer products, high
technology, food and beverage, industrial products and life sciences markets with 1500
employees.
Sr Global Services Consultant
• Modified, test, and corrected existing computer applications and programs for
multiple industry groups, resulting in more effective, user friendly programs.
• Designed and taught training methods for financial and technology instruction,
resulting in a streamlined, consistent, and effective presentation of complex
information.
• Managed, developed and directed Enterprise projects to identify and assign tasks to
improve processes and procedures.

INDEPENDENT CONTRACTING CONSULTANT

2004 - 2005
• Developed and administrator of Enterprise project database to identify and assign
tasks for creation of master data to improve processes.
• Managed multiple projects that improved the efficiency of the current processes
throughout the Enterprise.
• Managed problem resolution related to technical, business, financial applications and
networking operations to all organizational units.

DAKOTA GROWERS PASTA COMPANY INC., Carrington, ND

1997 - 2004
$280 million durum wheat milling and pasta production facility with a capacity to grind
12 million bushels of grain and to manufacture approximately 500 million pounds of
pasta with 450 employees.
Enterprise Application Specialist
2003 - 2004
• Researched, maintained and customized EDI and ECommerce Applications and
experienced in mapping with the
following X12 Transaction sets: 210, 404, 810, 812, 850, 855, 856, 875, 880, 940,
944, 945 and 997.

Dvonna Kienow Page 2

• Contributor with Web design (both Webspeed and Perl/CGI) and deployment of event
auditing data for business ERP and EDI transactions.
• Created and refined backup protocols to ensure data and network integrity for 24-
hour disaster recovery in the event of network downtime and/or building destruction.
Business Process Analyst
1998 - 2003
• Managed, developed and implemented training programs to improve quality and
reliability of computer products with emphasis on Financial, Purchasing and
Manufacturing principles to assist in reduction of employee turnover.
• Directed Vice Presidents, Managers and staff in solving business problems and
achieving objectives though business and systems analysis.
• Documented and updated procedures for recovering losses and backup equipment ,
resulting in a more protected, stable hardware and software environment.
• Developed, documented and maintained projects related to designing staff
assignments, establishing work priorities and evaluating cost and time requirements
for all aspects of the organization.
Accounts Payable Manager
1997 - 1998
• Supervised accounting administration to ensure profitability of business through
analyzing financial statements and reports.
• Reviewed and approved direct and indirect expenses and offer recommendations for
improved control and changes to Directors.
• Demonstrated interpersonal skills, presentation ability, and effective use of teaching
and training methods for instruction of technology throughout the enterprise.
• Developed, trained and supervised performance of daily activities for accounting
personnel resulting in a stable, high performance work group that consistently
exceeded goals.

WOLD ENGINEERING, P.C., Bottineau, ND

1993 - 1997
$500K Midsized Civil Engineering firm.
Business Manager
• Supervised office administration and record keeping to ensure profitability of business
through analyzing financial statements and quarterly reports.
• Formulated and revised corporate personnel policies and procedures to assure
compliance with Equal Employment Opportunity and other legal requirements.
• Reviewed all direct and indirect expenses and offer recommendations for improved
control and changes to Directors.
• Trained, developed and supervised performance of daily activities for office personnel
resulting in a stable, high performance work group that consistently exceeded goals.

PRIOR EXPERIENCE
Presentation Medical Center, Rolla, ND South Dakota Student Loan
Corporation, Aberdeen, SD
Purchasing Director Collector

Paulbeck’s SuperVaul, International Falls, MN First State Bank, Miller, SD

Personnel Director Bookkeeper/Teller

EDUCATION – TRAINING – HONORS

Bachelor of Science in Business with emphasis on Computer Science, Marketing and
Management
Associate of Arts in Electronic Data Processing - Northern State University – Aberdeen,
SD

QAD MFG/PRO EDI / ECommerce Training QAD MFG/PRO Trainer Certification

QAD MFG/PRO Implementation Trainer
Langevin Instructional Design & Training
Needs Analysis
NW Minnesota Initiative Fund Leadership
Training
Grantmanship Center Professional
Grantwriting Training
America Management Association Train the
Trainer
Sterling Commerce EDI/ECommerce
Training
Collector of the Year for SD Student Loan
Corporation
QAD Enterprise Financials Trainer