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Bachelor of Business Administration- BBA Semester 6

BBA602 - Management Development and Skills

Q1. What do you mean by Directing? Explain the principles of Directing.

Answer. Direction is a vital function of management as it is concerned with action and not thought. It is
the process of instructing, guiding, supervising and motivating people towards the

Q2. What is Creative Thinking? Discuss the importance of Creative thinking. Explain the process of
Creative Thinking.

Answer. Critical thinking emphasizes analysis and understanding of how people assert themselves, give
explanations, derive solutions, select the right path to tread on and move away from the wrong one. On

Q3. Explain the concept of Time Management. Discuss the Steps involved in Time management.

Answer. Time management is not a new concept; it has been in practice from the time of the sages, who
used to divide the day into different parts, with each part dedicated to a different task, such as the
mornings dedicated to prayer and exercise because of low temperatures and peaceful surroundings,

Q4. Suppose you have joined as a Manager in an organization and you are asked to negotiate on a
particular issue. What according to you are the principles of Negotiation? Explain the steps in the
process of negotiation.

Answer. The twelve basic principles of negotiations given by Marvin Gottlieb and William J. Healy in their
book Making Deals: The Business of Negotiating are:

1. The greatest

Q5. Discuss the qualities required to become an effective leader.

Answer. A leader should have specific leadership qualities so as to provide effective leadership. According
to Henry Fayol, a leader exhibits the following qualities:

(i) Physical strength and fitness

(ii) Mental

Q6. Write a short note on the following:

a) Impact Analysis

b) Catwoe Analysis

Answer. a) Impact Analysis

Impact analysis is a challenging exercise carried out in order to capture and structure all the potential
consequences of a decision at first and secondly to ensure that they are managed

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