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Shariah Compliance Hotel: Concepts and Design Copyright © 2016 by Ahmad Sahir Jais.
All rights reserved. Published in Malaysia. No part of this book may be used or reproduced
in any manner whatsoever without written permission except in the case of brief quotations
embodied in critical articles or reviews.
All sources in this book are gathered from public domains as stated. All Work, Pictures,
figure & data and sources are quoted and credited to the original author & organizations.
For information contact: ahmadsahir@pmm.edu.my
Book and Cover design by Designer
ISBN 978-967-0189-70-3
First Edition February 2016
Printed in Malaysia
Koperasi Politeknik Merlimau Melaka Berhad
Politeknik Merlimau
TABLE OF CONTENT
FOREWORD ........................................................................ i
1. INTRODUCTION ............................................................. 1
2. TERMS AND DEFINITION ............................................... 4
3. SHARIAH COMPLIANCE HOTEL CONCEPTS & DESIGN .. 13
3.1 MANAGEMENT ........................................................ 14
3.2 INTERIOR .............................................................. 17
a) Room Design and Configuration ................................ 17
b) In room facilities .................................................... 22
c) Public area ............................................................. 24
3.3 SHARIAH COMPLIANCES SERVICES ....................... 28
a) Food and beverage ................................................. 30
b) Entertainment ........................................................ 32
c) Recreation ............................................................. 33
d) Religious services ................................................... 33
4. SHARIAH COMPLIANCE HOTEL CERTIFICATIONS ........ 35
REFERENCES ..................................................................... 41
FOREWORD
D
iscussions about Muslim-friendly practices as well as
standards.
markets are from the Middle East, South East Asia, and Far East
Perspective.
1. INTRODUCTION
T
he Malaysian government aspires Herself to be an
1
very important to any business, that there must be substantial
(GMTI), which put forward, that the current tally of Muslim visitors
spend about USD 200 billion Dollars (RM 900 Billion). That’s an
2
When a traveler seeks accommodation, these criteria are at the
3
2. TERMS AND DEFINITION
W
hat is a Muslim Friendly hospitality services? How
4
perform their daily Solat, five
Solat is the ritual prayers, conducted
five times a day and considered as
times a day and seeks halal obligatory by every adult Muslims.it is
one of the pillars of Islam and
food when possible. However, considered sinful if not performed.
during travel, leeway is given, such as they can shorten their Solat
and the purpose, Muslims can defer the act of fasting and instead
truth and does not deviate, or against the teaching of Islam. When
Muslim.
5
Figure 2.1: Characteristics of Muslim Friendly Hotel
PROVIDE
HALAL FOOD
HAS QIBLAT NO NIGHT
DIRECTION CLUB
ART NOT
PROVIDE A DEPICT
COPY OF HUMAN OR
QURAN ANIMAL
FORM
CHARACTERISTICS OF
MUSLIM FRIENDLY
HOTEL HAS SPECIFIC
PRAYER
GENDER
FACILITIES
FACILITIES
STAFF
CONSERVATIVE TV
PREDOMINANT
CHANNEL
LY MUSLIM
DOES NOT
PROVIDE PROVIDE
PRAYER MAT ALCOHOLIC
SERVICES
6
Table 2.1: Operational Definition for Hotel Classification for
Shariah Compliance
TYPE DEFINITION
Source: [8]–[12]
7
The above table list out the
Qiblat - also known as Qiblat, Qibleh,
Kiblah, Kıble or Kibla, is the direction
definition of hotel classification that should be faced when a Muslim
prays during Solat. The qiblat should
under Shariah compliance face the Kaabah, in the city of Mecca.
Table 2.1.
does satisfy the basic demand for Muslim traveler, but the
8
Table 2.2: Differences between Conventional hotel operation and
Shariah compliance Hotel (SCH)
Rooms are larger from the industry A standard room range from 30 to 40
standards to accommodate the need of M2, Junior suite from 55 to 65 M2 and
Muslim to pray inside the room presidential suite from 200 to 220 M2
Limitation of certain kind of food and No limitation on food served within the
must serve halal food only hotel
9
The key target market for Shariah compliance hotel is mostly
Muslim traveler and guest. This is a very specific niche area and
Apart from SCH hotel and conventional hotel, there have also
standards.
10
Table 2.3: Differences between Shariah Compliance Hotel /
services and Muslim-Friendly Hotel & Services
Source: Original
The definition for Shariah compliance hotel seems a little bit vague
audited periodically and conform to the standards [5], [6], [10], [13]
.
11
denotes that the hotel does provide all the necessities for Muslim
12
3. SHARIAH COMPLIANCE HOTEL
CONCEPTS & DESIGN
A
Muslim-friendly hotel encompassed the Shariah code of
13
3.1 MANAGEMENT
i. Governance
capital.
beverages.
14
a uniform that complying with Shariah law as
requirements.
15
ii. Operation
iii. Financial
16
3.2 INTERIOR
17
The average size of a
Aurat is a term used within Islam
which denotes the intimate parts of
hotel room should be at the body, for both men and women,
which must be covered with clothing.
least bigger than the Exposing the Aurat is unlawful in Islam
and is regarded as sin.
industry average to
accommodate families.
outside.
can visible from the naked eyes, from the exterior of the
stay as such.
18
The grey zone is the Wudu’ is an Islamic procedure for washing
parts of the body using water, typically in
area where the risk of preparation for formal prayers (Solat), but
also before handling and reading the
Qur'an. Wudu’ is often translated as
Najs contamination will ablution
example, the grey area for typical hotel rooms is the main
Diagram 3.2.
19
Bathroom door should be moved slightly away from
room, what happen is they will wear the shoes inside the
walkway.
When the guest ready to perform the wudu’ for Solat, this is
Most often guest will walk into the room with their shoes
20
Figure 3.3: WC equipped with bidet and hose for proper
cleansing. It also can be used for ablution.
21
Figure 3.4: The marking indicating the direction of qiblah
b) In room facilities
guests.
wudu’ or ablution.
22
Figure 3.5: Prayer mats and Female Prayer garments are integral
parts of the room set up
23
Figure 3.6: Copy of the Holy Quran with translation is placed in
each of the hotel rooms
premise.
c) Public area
daily prayers, this type of prayer room could also cater for
24
Friday prayers conducted by the in-house religious offices
from the specific state religious office. This also released the
be performed here.
25
The decorative elements in the public area must also
26
Figure 3.7: The interior design should reflect on the Islamic
images of the hotel
27
adequately lighted and monitored with CCTV or other
means of surveillance.
members.
28
behind closed doors and, therefore, hotels must be sensitive
not revealing body parts for male and female (Aurat) must
29
Figure 3.8: Dedicated gender specific staff and counter should be
in place at the check in counter.
Eastern Menu.
30
This is a highly effective way of tempting Muslim travelers
or fasting month.
from dusk until dawn. They are required to break their fast
31
sahur. During the days, as a respect to the holy month of
b) Entertainment
instruments in entertainments.
32
c) Recreation
d) Religious services
come into play. The officer will act as the Shariah advisor to
hotel compound.
33
Figure 3.9: Religious services conducted by the hotel religious
officer
34
4. SHARIAH COMPLIANCE HOTEL
CERTIFICATIONS
I
n order to be certified Shariah compliance, the said hotel
must fulfill all the vitals mentioned criteria that satisfy the
Since there are still no certification bodies that will verify the
35
– Requirements and MS1900:2005 Quality Management System:
standards.
lessening.
ADOPTION
CERTIFICATION
STANDARDS STATUS / LEGAL
BODIES
IMPLICATION
MS2610:2015 –
Standard Research
Muslim Friendly Voluntary /
Institute Of Malaysia
Hospitality Services None
(SIRIM)
– Requirements,
MS1500:2009
Voluntary /
Halal Food -
Halal Logo and Halal
Production, Department Of
Marking are
Preparation, Islamic Development
governed under the
Handling and Malaysia (JAKIM)
Trade Description
Storage - General
Act 2011
Guidelines and
MS1900:2005-
Quality Management Standard Research
Voluntary /
System: Institute Of Malaysia
None
Requirement from (SIRIM)
Islamic Perspective.
36
To date, only 2 hotels in Malaysia that are known to be Shariah
Ilham Resort.
and currently the only Shariah rating agency in this region [15].
on nearby Halal food and Mosques. They will also have some level
37
Or it may claim all food in the Hotel to be halal, but not
on nearby Halal food and Mosques. They will have a halal certified
serving only Halal Food and Beverages apart from having other
operator opted for this rating. This is due to the lack of promotion
38
The certification was awarded in 2, hotels in Turkey and 2, hotels
or served on the hotel premises, and all foods served are “halal”.
Standard.
pools or spa for male and female, Muslims prayer facilities such as
Hotel, vision itself to become a useful guideline for those who wish
39
To be certified as a Shariah compliance hotel, total Shariah
certification.
As for Shariah Compliance Hotel, the next best things to have the
40
REFERENCES
[7] City of Kyoto and Kyoto Convention & Visitors Bureau, “A Guide to
Muslim Friendly Hotels | Muslim Friendly Kyoto,” 2015. [Online].
Available: http://kyoto.travel/muslim/en/hotel.html. [Accessed:
29-Oct-2015].
41
[9] N. Zafir Md Salleh, A. Bakar Abdul Hamid, N. Hazarina Hashim,
and andSiti Zaleha Omain, “The Practice of Shariah-compliance
Hotel in Malaysia,” Int. J. Trade, Econ. Financ., vol. 4, no. 1, pp.
26–30, 2014.
42
A
hmad Sahir Jais is a Lecturer / head of Program for
Diploma in Foodservice (Halal Practice) in Politeknik
Merlimau Melaka. With 12 Years of teaching
experience, he specializes in Foodservice Management,
culinary and Halal training. He is also a certified Halal
Trainer recognized by the Halal Industry Development
Corporation (HDC).