SecureContentLockerUserGuide PDF

Secure Content Locker for iOS v2.
3 User
Guide
Using the Secure Content Locker to access your work-related and
personal content
© 2014 VMware, Inc. All rights reserved.

This document, as well as the software described in it, is furnished under license. The information in this manual may only be used in accordance with the terms of the license. This
document should not be reproduced, stored or transmitted in any form, except as permitted by the license or by the express permission of AirWatch, LLC.
All other marks and names mentioned herein may be trademarks or trade names of their respective companies.
Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014
Copyright © 2014 VMware, Inc. All rights reserved. Proprietary & Confidential.
Table of Contents
Note for AirWatch Administrators 3
Introduction to the Secure Content Locker for iOS User Guide 4
Overview 4
In This Guide 4
Before You Begin 5
Disclaimer 5
Requirements 5
Supported File Types 5
Secure Content Locker Setup 6
Downloading and Installing the Secure Content Locker 6
Logging In to the Secure Content Locker 7
Secure Content Locker for iOS Functions 9
Navigating the Secure Content Locker 9
Downloading Content 12
iewing and Managing Content 13
Editing Content 15
Adding Content 25
Personal Content 30
Overview 30
Using the Secure Content Locker for iOS to Manage Personal Content 31
Using the Self-Service Portal to Manage Personal Content 35
Using Secure Content Locker Sync to Manage Personal Content 43
Appendix – Supported File Type by Platform Matrix 52
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Note for AirWatch Administrators
Note for AirWatch Administrators

This document is intended for use by your end-users and includes the full breadth of features and functionality for the
latest versions of the Secure Content Locker application as well as the AirWatch Admin Console for the web-based Self-
Service Portal. If you are not on the latest versions, or if you disable certain functionality from the AirWatch Admin
Console, this document may differ from what your end-users see and experience. Because of this, you may wish to
customize or tailor this PDF guide using your own tools before giving it to end-users.
For example: This guide contains a section on using Personal Content. If you do not plan on enabling Personal Content
for your end-users you may not want to include this section in the document.
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Introduction to the Secure Content Locker for iOS User Guide
Introduction to the Secure Content Locker for iOS User

Guide
Overview
Welcome to the Secure Content Locker User Guide. The Secure Content Locker is a mobile application that your
organization – whether it’s a company, school, or something else – has chosen to use to deliver content to your mobile
device or laptop. The Secure Content Locker app allows you to access important content on your device while allowing
your organization to ensure those files stay secure. Any content accessed through the Secure Content Locker opens
inside the application, which ensures that it cannot be copied, saved, or shared without approval.
The purpose of this guide is to help you use the application so you can access the content you need. It’s divided into a
couple of sections, from simple explanations of each button and menu to in-depth instructions on how to access your
content over the Internet through the AirWatch Self-Service Portal.
In This Guide
l Before You Begin – This is a section that includes important information you will need to use the Secure Content
Locker app.
l Secure Content Locker Setup – This section walks you through downloading, installing and logging into the Secure
Content Locker app.
l Secure Content Locker Functions – This section explains how to navigate through the app as well as downloading,
viewing and managing content.
l Personal Content – This section covers how to use the Self-Service Portal (SSP) and the Secure Content Locker app to
view, use and manage Personal Content.
l Appendix: – Supported File Types Matrix – This section displays the files that open within your Secure Content Locker
app. If you have an issue opening a file, please ensure that it is supported before you contact your administrator.
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Before You Begin
Before You Begin

Note the following important information and requirements that you will need to know before using the Secure Content
Locker application.
Disclaimer
The screenshots used in this document may differ slightly from what you actually see on your device due to the way your
organization’s AirWatch administrator specifically tailored your device's Secure Content Locker settings. In addition, since
your administrator can configure the Secure Content Locker in a number of ways for different use cases, the instructions
you should follow may vary. It is ultimately up to your AirWatch administrator to inform you of which methods to use or
of any special steps that your organization may enforce. If you have any questions about what you should be seeing or
how to perform an action described in this guide, please contact your AirWatch administrator.
Requirements
This section lists out and describes the different types of information you may need to access the Secure Content Locker.
Access requirements depend on how your administrator set up the Secure Content Locker for your organization.
Read the descriptions below to gain a better understanding of how to use the information your administrator gave you.
l Username and Password – Your AirWatch administrator should provide you with the username and password you
should use. These might be your normal credentials used to log in to a work computer, or they could be unique
AirWatch credentials provided to you. If you are unsure of which to use, try your normal login credentials. If those do
not work, check with your AirWatch administrator.
l Group ID – A Group ID is a special code used to identify the group you belong to in the AirWatch system.
l Server URL – The Server URL is the network location of your organization’s AirWatch instance.
l Self-Service Portal URL – The Self-Service Portal is a website where you can go to view details about your device,
content you have uploaded and more.
l Single Sign On PIN – This PIN is applicable if your organization enables single sign on functionality or keep me signed
in. Single sign on is available for the AirWatch Agent or the AirWatch Workspace applications. You will be prompted
to create a PIN if you do not already have one. If you already have a PIN, simply use it when prompted.
Supported File Types

While the AirWatch Secure Content Locker supports several different file types, not all devices support the same file
types. For a complete list of file types supported by your device, see the Appendix – Supported Files Type Matrix.
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Secure Content Locker Setup

If you do not already have the Secure Content Locker downloaded and installed then you will need to do so before using
it. After you have installed it, you will need to log in to the application using your credentials.
Downloading and Installing the Secure Content Locker

If your device is already enrolled in AirWatch, then you may have already installed the Secure Content Locker application.
Check your device to see if it's installed. If it isn't, then you will be required to download it from the app store. Whether
you must download it or not depends on how your AirWatch administrator configured the application. The following
instructions detail how to search for and install the application from the app store.
1. On the device, tap the App Store icon. The App Store
launches.
2. Use the Search field to search for "Secure Content

Locker". Select the AirWatch Secure Content Locker
from the results. The app displays in a results list,
shown to the left.
3. Tap Free, then Install to download and install the

application.
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Logging In to the Secure Content Locker

When you first tap and launch the Secure Content Locker application, you will see a login screen. Before you can use the
app, you will need to log in using your credentials, which your administrator should provide to you. Depending on the
credentials you received, use one of the following methods to log in:
Method A: Username and Password
With this method, you will need your login credentials, server URL, and
Group ID. See Requirements for more information.
1. Open the app by tapping the Secure Content Locker icon. You are
prompted to authenticate the app to log in.
2. Enter the Server URL and Group ID that were used to enroll your
device if this information is not automatically populated for you. If
necessary, you can select the Settings icon to edit the URL and
Group ID.
Note: If you are using a Shared Device, then you must login to
the Secure Content Locker as the same user who checked out
the device.
3. Enter your login credentials, which are your username and

password, and tap Login.
4. Read and accept the application's Terms of Use agreement, if

necessary.
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Method B: Authentication Token

With this method, you will use an authentication token that you
generate yourself via the Self-Service Portal.
1. Open the app by tapping the Secure Content Locker icon. You are
prompted to authenticate the app to log in.
2. Enter the Server URL and Group ID that were used to enroll your
device if they are not automatically populated for you. If necessary,
you can select the Settings icon to edit the URL and Group ID.
3. Enter your log in credentials, which will be your authorization

token. To retrieve your token:
a. Access and log in to the Self-Service Portal (which should look
something like https://<AirWatchEnvironment>/mydevice).
b. Select your username in the top-right corner of the page.
c. Select the Security tab and select the Generate Token button.
Make note of the Authorization Token that displays.
d. From the Secure Content Locker main menu, tap the keyring
icon and select Access Token. Enter the token you received
from the SSP and tap Login.
4. Read and Accept the application's Terms of Use agreement, if

necessary.
Single Sign On Access

If configured by your administrator, you may be prompted to enter your single sign on (SSO) Passcode to access the
Secure Content Locker application. This passcode is only applicable if your organization enables single sign on
functionality using either the AirWatch Agent or the AirWatch Workspace applications. You will be prompted to create a
passcode if you do not already have one. If you already have a passcode, simply use it when prompted.
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Secure Content Locker for iOS Functions

This section details how you can use the Secure Content Locker application to access content. It is divided into the
following sections:
l Navigating the Secure Content Locker – This section provides screenshots of the Secure Content Locker application
and tells you the specific function of a particular screen or button.
l Downloading Content – This section covers the basic process of downloading content within the app.
l Viewing and Managing Content – This section details how to view files and, in the case of PDFs or Microsoft Office
content, edit and manage them.
l Adding Content – This section tells you how to add your own content, such as photos, to the Secure Content Locker.
Navigating the Secure Content Locker

When you open the Secure Content Locker for the first time you may see a small SCL icon in the top-left. Tap this to open
the app's main menu.
1. Required – Tap this icon to download and view content

your administrator requires you to view.
2. Featured Content – See featured content, which is

content highlighted by your administrator for your use.
You may or may not see this listing.
3. All Content – View a comprehensive list of all content in

all categories.
4. New Content – See the latest documents made available

by administrators.
5. Recent Activity – Revisit your most recently viewed and

updated documents.
6. Favorite Content – View content you added to your

favorites for quick access.
7. Repositories– There are a couple main types of

repositories listed in this section. The categories you see
within a repository have been customized by your
organization. For more information see Repository
Content.
8. User Content – This is your content that is stored separately from your organization's repositories. For more info see
User Content.
Note: If you do not see User Content, your admin did not provide you with this feature.
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9. Content – Tap the Content button to return to the Content screen, where you can select a view, category or
repository. Additionally, view the time stamp of the last metadata sync.
10. Transfers – Tap the Transfers button to view all downloads, uploads and download history in one place, regardless of
categorization.
11. Updates – Tap the Updates button to download the latest version of the document. When a newer version of a
document you have installed is made available, a badge appears over this button.
12. Messages – Tap the Messages button to view messages sent to and from yourAirWatchadministrator.
13. More – Select to access additional options:

l Add – Tap the Add button to launch the audio/video upload menu. Enter naming conventions for all uploaded
files, select images/videos saved on the device itself and launch the device's camera to capture new
images/videos. For more information, see Adding Content.
l Settings– Tap the Settingsbutton to manage access, content and connection settings. For more information, see
Settings.
Repository Content
The repositories listed under the Repositories section (#6 above) may vary from what you see above. If your AirWatch
administrator gives you access to a shared network drive or fileshare repository then you will see those listed here. When
you tap on a repository to access it, you may be prompted for your authentication credentials. Enter your username and
password to log in and access content in the repository.
User Content
The User Content section of Secure Content Locker shows the following content that you can access:
l Local Storage – These are files stored locally on your device, for example, email attachments you open in the Secure
Content Locker or PDFs you open from a web browser. These files are not synced.
l Personal Content – These are also files such as email attachments and PDFs that are stored in the cloud and synced
across your Self-Service Portal, anAirWatchSCL Sync client, or your other iOS devices. For more information, see
Personal Content.
l User Repositories – These are shared user repositories enabled by your AirWatch administrator where you can
upload content.
The Import Documents to setting under Settings ► Repository dictates where User Content opened on the device
should be stored. You can select Local Storage, Personal Content or be prompted to make a choice each time you open a
file. Only content stored in Personal Content is synced to your SSP, SCL Sync client, and other iOS devices.
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Settings
Tap the Settingsicon (#13 above) to manage access, content
and connection settings. Some of the key settings include:
1. Keep Me Signed In– Enable the ability to stay signed in if
you navigate out of the Secure Content Locker, for
example, to a web page. You will not be prompted to re-
enter your credentials. For security reasons, a passcode
can also be configured. This setting is always enabled
when used with Authorization Tokens for logging in.
You may or may not see this setting.
2. Passcode Lock – Turn passcode lock on, change your

passcode, or configure passcode settings.
This option will only display if
yourAirWatchadministrator enforces the use of an app-
level passcode to access theAirWatchSecure Content
Locker.
3. Clear Saved Repository Credentials– If you used log in

credentials to access a shared repository, then you can
select this option to clear these, which will prompt you
to enter them again to access the repository.
4. Import Documents to– Select the User Content folder in

which imported documents like email attachments are
saved. If you want opened email attachments to sync to
your SSP, other iOS devices and SCL Sync client (if
applicable), then you will want to open imported
documents in your Personal Content folder.
You may or may not see this setting.
5. Enable PDF Night Mode – Toggle between day and

night view.
6. Tabbed Viewing – Enable tabbed viewing to turn on

navigation tabs that can be used to quickly switch
between documents.
7. Presentation Mode– Enter presentation mode any time

your device connects to an external source. In this
mode, long press on the screen to make a laser pointer
appear, and highlight key features as you present them.
Toggle this function off to turn off this automatic
feature.
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Downloading Content
When you first select a document, you need to download it to your device. From Views, Repositories, or User Content
screen, simply tap a file to download it. The following icons indicate the status:
Indicates the document is being installed.
Indicates the document has been installed and is ready to view.
Once a file has been downloaded, simply tap it again to view, edit, or manage it. See Viewing and Managing Content.
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iewing and Managing Content

You can view and manage content in a number of ways from within the Secure Content Locker application. This section
will go over each of these and provide general instructions for viewing and manipulating your files.
Content List View Actions
From a Content List View, such as Views, Repositories or User Content, you can
view a list of your files. Tap a downloaded file to open it.
1. Tap the iOS Share icon to access additional options for your PDF:
2. Select Edit to access the following menu options:

Email – Select individual files, multiple files or folders to send in an
email.
Favorite – Mark selected files as favorites. This button toggles
between favorite and un-favorite.
Move – Move selected files. This is only available if you have
write/delete access to the folder where the files are located (for
Personal Content – not AirWatch content). A Move dialog displays
where you can select where to move files.
Copy – Copy selected files. This is only available when all selected
files are downloaded and you have write access to the repository
where the files are located. A Copy dialog displays where you can
select where to copy files.
Delete – Delete selected files. Deleting from a repository is
available for all selections in folders where you have write/delete
access. A Delete confirmation dialog lets you select whether to
delete the content on the repository (Cloud) or to delete their local
copy in Personal Content (Local) on the device.
3. Select Download All to simultaneously download all the documents in a

category.
4. Select Cancel to return to the category view of your documents.
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File View Actions for Document Content (PDF, Word, Excel, PowerPoint)
When viewing an individual file you can perform a number of actions from the Actions Bar at the top of the screen. The
actions that display will depend on the file type you are viewing. The actions for a PDF file are shown below, so do not
expect to see all of these icons for all file types.
1. Tap the Favorites icon to add this file to your
favorites. View Favorites in your Favorite Content
View.
2. Tap the Comments icon to enter and send

comments on the file you are viewing. Comments
are viewable from the Self Service Portal in
addition to the Secure Content Locker.
3. Tap the Edit icon to edit a PDF or Office file. You

can edit PDF, Word, PowerPoint or Excel files. You
will only be able to edit files that your AirWatch
administrator has enabled for editing. For more
information, see Editing Files.
4. Tap the Save icon to save any changes you made

while editing. This option will only be available if
you have pending changes you made to a file.
5. Tap the Bookmarks and Annotations icon to

view/add bookmarks or view/clear annotations
for PDF files.
6. Tap the Tile View icon to view PDF pages in a tile

view format, where you can switch between
thumbnail versions of all pages or bookmarked
pages.
7. Tap the Search icon to search the contents of your

file.
8. Tap the iOS Share icon to view file

information. If enabled by your administrator, you
will also see options to open the file in another
app, email it or print it.
In addition, when viewing PDF or Office files you can:

l Double tap to zoom in and out.
l Pinch and zoom to zoom in or out further.
l Single tap to enter and exit full screen mode.
l Add additional tabs using the + icon to display multiple documents in a tabbed format.
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File View Actions for Media Content

To streamline the browsing and viewing of images, the Secure Content Locker provides a media viewer to preview all files
of a similar type in one, easy-to-use interface. For example, if you open up a .png image file then you can view all other
.png image files without navigating back to a Content View screen. Swipe left or right to cycle through available files.
Options for managing media content include:
l Change view option to either Tile or Cover flow.
l Add the file to your Favorites.
l Add comments to images.
l Broadcast a video on an AirPlay-connected device.
l Open a file in another app, email it, or print it, if enabled by your administrator.
Editing Content
The Secure Content Locker app lets you edit PDF and Microsoft Office files provided that your AirWatch administrator
has enabled the capability. After downloading an editable file you can use most of the same tools and formatting options
that are available in the desktop versions of Acrobat and Microsoft Office. For example, you can:
l Annotate PDFs with comments and highlight text for feedback to collaborating parties. (Jump to)
l Open a Word doc to add or edit text and leave comments for other viewers. (Jump to)
l Display a PowerPoint presentation and use a pointer or highlighter feature to call out content. (Jump to)
l Review data in an available Excel spreadsheet and update cell content, format, and more. (Jump to)
After you edit files, you can save the new version back to your shared or personal repository so others can see your
changes.
Editing PDFs
Secure Content Locker annotation capabilities provide you with a number of possibilities for editing, marking and
providing feedback on PDF content:
Select the Edit icon from the Actions Bar at the top of the screen. If you do not see this icon, your administrator has not
enabled editing for that particular file.
Choose the appropriate editing options in the Annotation Menu that appears:
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1. Text Markings – Mark your text with a Highlight. Tap the highlight
to:
l Set the Type as underline, highlight or strike through.
l Choose the Color and Opacity of the marking.
l Provide a Note for additional information on your annotation.
l Copy your annotation to replicate elsewhere in your document.
l Delete your annotation.
2. Add Text – Add text directly to your PDF. Tap the added text to
open a menu of additional options:
l Select Inspector to set the color, fill color, opacity font, size and
alignment of your annotation.
l Edit your annotation to provide new or revised content to your

text insert.
3. Note – Provide a note on selected content within the document. Tap the note to access additional options:
l Select Edit to set the color and shape of your note.
4. Draw – Draw a freehand image by selecting the pen icon, or create a personal or customer signature by selecting the
stylus icon. Once you add your drawing, tap the image to access additional options:
l Select Inspector to set the color, fill color, opacity and thickness of your drawing.
5. Shapes – Add a square, circle, line, polygon or a polyline to your document.

l Select Inspector to set the color, fill color, opacity and thickness of your shape.
6. Stamps – Stamp your document with one of the default stamp images, a custom stamp or using a saved
annotation. Once added tap the annotation to open additional options:
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7. Images – Add a photo by snapping it with your device Camera or by uploading an image from your Photo Library.
Once added:
8. Select – Use this tool to move, group, copy, save and delete annotations within a page.
Select Done to exit the Annotation Menu and return to your document. Then, select the Save icon to save your edits. A
menu appears displaying three options:
l Save Locally to your device. These changes do not save to the local storage repository and are overwitten when the
document is updated.
l Save and Upload to your SharePoint and Network File Share repositories.
l Cancel your save and return back to your document for more editing.
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Editing Microsoft Office Suite Content

Secure Content Locker annotation capabilities provide you with a number of possibilities for editing, marking and
providing feedback on Microsoft Office content, which includes Word, Excel and PowerPoint files.
Select the Edit icon from the Actions Bar at the top of the screen. If you do not see this icon, your administrator has not
enabled editing for that particular file.
Choose the appropriate editing options in the Annotation Menu that appears:
Word PowerPoint Excel
1. Undo – Reverse changes made to a file.
2. Redo – Reinstate the changes you reversed.
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3. Add – Select to view a list of items you can add to your Word Document, PowerPoint or Excel file.
l Word Document and PowerPoint
o Image – Add images from your photo library.

o Camera – Open a camera to snap photos that deploy automatically to
your document.
o Hyperlink – Enter text and a URL address as a hyperlink within your
document.
o Textbox – Provide feedback with a textbox.
o Shape – Open a menu of shapes to apply to your document. Once applied,
add text to the shapes.
o Freeform – Draw a free form figure on your document.
o Table – Specify the Style, number of Rows and Columns for your table.
Once you insert the table, you can add text to the cells.
o Bookmark – Create and add bookmarks within your document.
l Excel
o Insert Cells – Add cells to your Excel grid.

o Insert Row – Insert a row to the right or left of your current row.
o Insert Columns – Insert a column above or below your current column.
o Chart – Select a chart style and insert it into the file.
o Image – Add images from your photo library.
o Camera – Open a camera to snap photos that deploy automatically to
your document.
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4. Settings Select to edit existing text within your Word Document, Image, PowerPoint or Excel Spreadsheet document.
l Document Settings
o Font – Change the Size, Color, Effect, Style and
Highlight of your text.
o Paragraph – Edit the Alignment, Indentation,
Spacing and List style.
o Style – Apply predefined styles to your document.
l Image Settings
o Brightness – Adjust the brightness or contrast.

o Effect – Select a drop shadow effect for your
image.
o Border – Set line style, width and color.
o Alignment – Configure order, text wrapping and
alignment settings.
l PowerPoint Settings
o Font – Change the Size, Color, Effect,

StyleandHighlightof your text.
o Paragraph – Edit theAlignment,
Indentation, SpacingandListstyle.
o Format – Edit image settings.
o Style – Select a template style to apply to
your current selection in PowerPoint (for
example, a heading or text box)
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l Excel Settings
o Font – Change the Size, Color, Effect, Style and Highlight of

your text.
o Align – Edit alignment of cells and text wrapping.
o Numbers – Edit the number formatting, for example,
currency, date and time.
o Format Cells – Configure cell formatting options, such as Fill
Color, Border Width and Border Color.
5. Full Screen– Tap for an enlarged screen view for documents and excel files. Alternatively, select to view PowerPoint
files in Presentation Mode.
6. Additional Options – Access more viewing and editing options for Word Documents, PowerPoint Presentations and
Excel Spreadsheets.
l Word Options
o Save – Select Save to Save Locally, Save and Upload to the
repository or Cancel your save.
n Save and Upload is only available if you have write access to the
repository where the document is stored.
n Choose PDF Export to create a PDF.
n Select Discard Changes to get rid of the edits you made to your
document.
o Find and Replace – Search your document for keywords, and

replace them.
o Page Layout – Edit the Margins, Size, Orientation and Column for
the Current Page or All Pages in your document.
o Full Width View – View the document in the entirety of your device
screen.
o Reflow Text – Eliminate page breaks for a more continuous reading
experience.
o View Comments – Read comments left by other contributors.
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l PowerPoint Options
o Save – Select Save to Save Locally, Save and Upload to the repository or
Cancel your save.
o Find and Replace – Search your document for keywords and replace
them.
l Excel Options
o Save – Select Save to Save Locally, Save and Upload to the repository or
Cancel your save.
o Find and Replace – Search your document for keywords, and replace
them.
o Freeze frame – Select a row or column and then select Freeze frame to
lock that data in place when you navigate around the spreadsheet.
o Sort – Select the data you would like to sort, such as a column, and select
Sort to apply your sorting rules.
o Filter – Select the data you would like to filter, such as a column, and
select Filter to apply a filter to the spreadsheet.
Viewing Actions – Access viewing actions for Word Documents, PowerPoint Presentations and Excel Spreadsheets that
are independant from the editing menu.
l Word Actions
o Adding Text – Tap anywhere in a document to insert your cursor and begin typing.
o Exiting the Editor – Select Back when you are done editing. Choose to Save, Export, or Discard your changes
from the menu that appears.
l PowerPoint Actions
o Adding Text – Double-tap anywhere in the presentation to insert your cursor and begin typing.
o Adding Notes – Select the Notes icon in the bottom-right to display an area where you can enter notes for a
particular slide.
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l Excel Actions
o Adding Text – Tap any cell to edit its contents in the cell contents section at the top of the screen.
o Sheet Actions –Long press on an active sheet to add new sheets, as well as duplicate, protect, or delete them.
Presentation Mode
Tap the Presentation icon to view the document in Presentation 1. Presentation Settings – Select to view
mode. presenter options.
2. Pointer – Tap to draw circles or callouts one

at a time on a slide.
l Settings– Tap the icon that displays in
the bottom-left to change the pointer
icon color.
3. Highlight – Tap to draw persistent callouts

on a slide.
l Settings – Tap the icon that displays in
the bottom-left to change your marker
width, style or color.
l Eraser – Tap the eraser icon that

displays in the bottom-right corner and
then tap a callout to delete it.
Note: While in the Pointer or Highlight mode, you can use the arrows on either side of the screen to navigate the
presentation. When you are done, double-tap after re-selecting the Presentation icon (#1) to return to the normal
slide view.
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Adding Content
The AirWatch Secure Content Locker provides you with a robust set of options for adding content to your Personal
Content repository as well as external content repositories. There are two primary ways you can add this content:
l Adding Content Through the Content Locker – The Secure Content Locker allows you to upload images/videos from
your device, add new images/videos , create an audio recording, and create new Microsoft Office Suite content from
the Add Menu.
Add Menu
Navigate to More ► Add to view and select the type of file
you want to add/create.
1. Add Photos/Video – There are two methods for
adding photos and videos.
o Upload images or videos from your device to the
Secure Content Locker
o Upload new photos and videos you captured
through the Secure Content Locker using the
native iOS camera.
2. Add Audio – Create and upload an audio recording.
3. Add Microsoft Office Suite Documents – Generate

and save new Microsoft Office Suite files including
Word and Text Documents, Excel Spreadsheets, and
PowerPoint Presentations.
l Adding Content through Third Party Applications – You can import and sync files from other applications to your
Secure Content Locker. For example, you can open email attachments from AirWatch Inbox, PDFs from Safari, or
other files from third-party applications.
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Adding Photos and Video
1. Select Photos/Videos from the Add Menu.
2. Enter the content details that attach to all added content, including:
l Subject – Type in a subject, and view the format the file name takes in the
Naming Convention field that automatically populates.
l File Description – Provide a description of the media to display in the

Secure Content Locker and Self Service Portal.
l Compression – Higher compression yields smaller upload files. Lower

compression yields larger upload files.
3. Tap Choose Location and select the location to upload the files. These
options vary depending on configured repositories.
l Local Storage – Content that is only accessible on your device.
l Personal Storage – Content you can access through the Self-Service

Portal or on other devices.
3. Confirm the upload destination by tapping Select. Here you can create a folder for the content.
4. Tap Continue to access the Media Import screen.
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5. Tap the Add icon and choose the source to upload images from.
l Import From Photo Libraries – Select to access the device's stored files.
o Locate the specific photo library and select all images you intend to upload.
o Select multiple images at a time by selecting each image
o Select All to upload all images in the current folder
o Once your selections are made, choose Done
o Tap the Add icon again to upload additional files in the current batch as necessary
o Returning to photo libraries only shows files that have not yet been selected.
l Use Camera – Select to launch and capture a new image or video on the native iOS camera. View images
displayed in the media bar at the bottom of the camera screen. After collecting images and videos, you have
several options:
o Continue taking photos and videos.
o Tap the X in the top left corner of your image or video thumbnail to remove it from the media bar.
o Select Done in the top-right to complete your photography session and proceed to the Media Import
Screen.
o Complete additional actions in the Media Import Screen:
n Delete individual files by selecting the X in the top left hand corner of the image tile.
n Delete all files in the previewer by selecting Remove All.
n Select Cancel to remove all currently selected media and return to the Secure Content Locker.
6. Tap Import on the Media Import screen to complete the upload process.
Adding Audio
Record audio directly to the Secure Content Locker using the Add Audio feature.
1. Select Audio from the Add Menu.
2. Tap the Start button.
3. Record your clip.
4. Tap the Stop button.
5. Click Back and Save your audio file.
Adding Microsoft Office Suite Content

In addition to uploading previously created files in Personal Content, you can also generate Microsoft Office Suite
Content within the Secure Content Locker using the Add feature.
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1. Select the type of Microsoft Office Suite document you want to make from the Add Menu.
2. Enter content in the document that appears.
3. Use the editing features available for Word Documents, PowerPoints, and Excel Spreadsheets to edit your new file.
4. Select Done and view your file in a finalized state.
5. Tap Back, and determine what to do with your new document from the menu that appears:
l Save – Select to Save Locally or Save and Upload to a repository you have write access to. If you do not see Save
and Upload as an option, you do not have write access to the repository.
l PDF Export – Choose to create a PDF.
l Discard – Select to get rid of your new document.
Importing Files from Other Applications

You can import and sync any file types from other applications to your Secure Content Locker. Additionally, the Secure
Content Locker has the capability to render supported file types within the Secure Content Locker. For example, you can
open email attachments from AirWatch Inbox, PDFs from Safari, or other files from third-party applications by selecting
AirWatch Secure Content Locker from a list of "Open In" applications, or selecting "Open in AirWatch Secure Content
Locker."
Opening the file in the Secure Content Locker will save the file in your User Content section. The Import Documents to
setting under Settings ► Repository dictates where User Content opened on the device should be stored. You can select
Local Storage, Personal Content or be prompted to select one each time you open a file. Only content stored in Personal
Content is synced to your SSP, Desktop Sync client and other iOS devices.
Example of an attachment in AirWatch Inbox Example of a PDF from Safari
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Note: To display the Open in AirWatch SCL button from Safari, simply tap anywhere on a PDF page and the button
will appear, as shown above.
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Personal Content
Overview
Personal Content refers to files you personally upload, manage, and maintain. These files are distinct from content your
organization may push down to you through the Secure Content Locker. Whereas your organization's content may be
protected with the Secure Content Locker's security functions, Personal Content that you upload is yours to control and
do with as you wish. You can upload and download files from your Personal Content repository in multiple ways. The
diagram below illustrates these methods, and the description beneath it outlines the process.
1. Your Files – These can be any of the Secure Content Locker supported file types that you want to access from
multiple devices.
2. Uploading Content – You can upload Personal Content in one of three ways:
l Add content on your mobile device via the Secure Content Locker application.
l Upload content via your organization's Self-Service Portal.
l Sync content that you drop into a shared folder on your laptop or computer via Secure Content Locker Sync.
3. Personal Content Repository – After uploading content using one of these three methods it becomes a part of your
personal content repository, which is simply a pool of all your Personal Content files.
4. Downloading Content – You can access this repository in one of three ways:
l Access your content from the Secure Content Locker application on your mobile device.
l View files in the Self-Service Portal by logging into your organization's website.
l Use Secure Content Locker Sync to view content from a shared folder on your laptop or computer.
5. View Files on Devices – The uses cases for viewing personal files on devices are limitless. For example, you might
drag and drop a number of important files into your SCL Sync shared folder on your work laptop so that you can
access them later on your tablet or other mobile device.
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Personal Content
Note: The availability of the SCL Sync application and the level of Self-Service Portal access you have is determined by
your AirWatch administrator.
Using the Secure Content Locker for iOS to Manage Personal Content
The Personal Content area of the Secure Content Locker for iOS resides under the User Content section described in
Navigating the Secure Content Locker. After accessing this view you can view, manipulate, and manage content in the
exact same way that you can other content, which is described under Viewing and Managing Content. One major
difference is that for Personal Content you can swipe left for any file and display additional options, as shown below:
1. Delete content from your local device or the cloud.
2. Rename files in your Personal Content.
3. Add Comments to the file.
4. Share a file or folder with others and configure shared settings.
Creating Share Links for Files and Folders

Share folders and links to files from mobile devices to collaborate with others while you are on-the-go and do not have
access to a computer.
Sharing Files:
1. Swipe the cell where the file is located to access additional options. Select the Share icon.
2. Configure the settings in the Share Summary Page that appears. The minimum security settings are populated by
default:
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Personal Content
l Tap Edit to configure more restrictive security settings. Required settings are marked by a green required tag.
o Provide a Password.
o Limit the Days Available.
o Limit the Number of Downloads.
o Enable Use These Settings For All Link Sharing to save and apply these settings to all future shared links.
o Select Share to apply the restrictions and return to the Share Summary Page.
l Select the desired File Sharing Option.

o Email your link.
o Send your link in a text Message.
o Copy your link to the clipboard.
o View Link.
o Select Remove Link to unshare a link that already exists.
3. Close the Share Summary Page.
Sharing Folders:
1. Swipe the cell where the folder is located to access additional options. Select the Share icon.
2. Configure the settings in the Folder Sharing Menu that appears:

l Add collaborators by typing usernames or email addresses into the Add Collaborators field. Secure Content
Locker searches for users and email address to provide suggested collaborators.
l Choose a role to assign to the collaborators from the Role drop-down field.
l Tap the Plus icon to add the new collaborators to the Collaborators List along with their roles.
l Remove a single collaborator by swiping from right to left on the collaborator's entry in the Collaborator List.
l View additional details on a collaborator by tapping an entry on the Collaborator List. This launches a User
Details page where you can adjust a collaborator's role or remove the collaborator from the folder.
3. Select Done to save folder sharing settings and close the dialogue box.
Alternatively, select Cancel to close the folder sharing settings dialog box.
Download a Zipped File

You can extract and open zipped files you save to Personal Content, Local Storage, or a Write-Enabled External
Repository from an external location, such as an email attachment. In the example below, a .zip file added to a user's
Personal Content via the Self-Service Portal is accessed within the Secure Content Locker.
1. Tap on a .zip file in the Secure Content Locker to download it. The icon becomes animated to show the file is being
downloaded and installed. When the file is finished downloading, the icon displays a green checkmark.
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Personal Content
2. Tap the .zip file again to display a list of its contents.
3. Tap an individual file to view a read-only version. Individual files can be saved by tapping the Share icon and selecting
save. You can also select Save All. If you select Save All, then determine the location to which you want to save your
files. You can:
l Extract files to current destination path and save to the same location.
l Extract files to current destination path after creating a folder.
l Extract files to a separate selected destination path.
Note: When you extract the compressed contents of a .zip file, the app automatically places each individual,
uncompressed file in a subfolder with the same name as the .zip filename. For example, a .zip file named "Image
Mockups" will be unzipped to a folder called "Image Mockups." Keep this in mind as you manually create folders
within the Secure Content Locker.
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Personal Content
4. Navigate to the location where you saved the files and view them.
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Personal Content
Using the Self-Service Portal to Manage Personal Content

The Self-Service Portal (SSP) is a website unique to your organization where you can log in and see your AirWatch
managed devices. For the purposes of this guide, we will look at how you can use the SSP to manage your Personal
Content.
In This Section
l Logging In to the SSP – This section explains how to log in to the SSP to access your Personal Content.
l Using the Personal Content Menu – This section teaches you how to manage your Personal Content from this view.
l Using the Actions Menu – This section tells you about the actions you can perform on your files using the
Actions Menu.
l Managing Content Details – This section explains how to edit existing file details.
l Managing Shared Content – This section teaches you how to manage shared folders, including who can see them
and contribute.
l Managing Shared Links – This section tells you how to configure share settings for your individual files.
l Managing Favorites – This section explains how to view your favorite content.
l Managing Trash – This section teaches you how to see what you have recently deleted and restore it, if necessary.
l Managing Activity – This section tells you how to view your recent activity within the SSP.
l Managing My Repositories – This section explains how to access any shared repositories that have been configured
for you.
Logging In to the SSP

1. Access the SSP by navigating to http://<Enrollment URL>/MyDevice, where <Enrollment_URL> is a website
URL provided to you by your AirWatch administrator.
When you first log in you will see your enrolled devices, if you have any.
2. Select Manage Content.
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Personal Content
The Personal Content Dashboard displays.
Using the Personal Content Menu

Along the top of the page is the Personal Content Menu. This menu gives you options to manage and organize your
Personal Content.
1. Add Folder – Select and complete the fields to create a new folder:
l Name – Enter a name for the folder that appropriately identifies its contents.
l Download Method – Set to Any to allow downloads at any moment or to Wi-Fi Only to limit roaming charges
and data overages.
l Download While Roaming – Select in conjunction with setting the Download Method to Any to allow unlimited
data usage.
2. Upload Files – Select to open a file browser to

locate and upload files from your computer into
your Personal Content repository. You can
upload files of any type. Click the file name to
display the Content Details Page.
3. Delete – Select a file or folder from the Personal

Content list view and click delete to move it to
the trash.
4. Move – Select to relocate the folder within the

Personal Content repository.
5. Favorites – Add content to your favorites view by

selecting the star to the left of your file.
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Personal Content
Using the Actions Menu

Manage Personal Content from the Self-Service Portal (SSP) by selecting options from the Actions Menu. The available
actions differ for files and folders.
Folder Actions
1. Edit – Select the edit icon beside

the desired folder to open a field
where you can:
l Change the Name of your
folder.
l Set the Download Method

to Any or Wi-Fi Only from a
dropdown menu.
l Enable Download While

Roaming.
l Enable Force Encryption to

encrypt your folder.
2. Delete – Select delete to move content to the Trash.

From the Trash, you can view your deleted files in a simple list that is sortable by filename, delete date or size.
Note: Restoring content previously located in a deleted folder places the file in the root directory.
3. Share – Select share to display the Share Settings Screen.

l Add Others to specify which users with enrolled devices you want to share your folder with. The person you
share a folder with receives an email message notification. Set their role within the folder as:
o Setting a collaborator as Co-Owner gives them full access rights to the folder.
o Enabling a collaborator as an Editor allows them to make changes within the folder.
o Choosing the Reader role limits your collaborator to read-only access.
File Actions
4. Comments – Click comments to add or view comments to the file. These comments are useful when you are
collaborating with others.
5. Download – Click to download the file you wish to view.
6. Delete – Select delete to move content to the Trash.

From the Trash, you can view your deleted files in a simple list that is sortable by filename, delete date or size.
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Personal Content
Note: Restoring content previously located in a deleted folder places the file in the root directory.
7. Share Link – Select share link to display the Share Link Screen.
l Copy the share link URL to provide to others.
l Enable password protection.
l Limit the number of days this shared file will be available.
l Limit the total number of downloads for this file.
Managing Content Details

You can edit, delete or restore any content by using the Content Details Page. To access the Content Details page, click
the name of the file you wish to edit.
1. Edit – Select to change content

details. Click the pen icon to save. The
content details you can edit include:
l File Name
l Description
l Notes
l Subject
2. Delete – Select to move your file to

the Trash.
3. Restore – Select to restore previous

file versions.
4. Download – Save the file to your laptop.
5. Close – Return to the Personal Content Dashboard.
Managing Shared Content
The Shared Content view displays folders that you have shared, or that have been shared with you. From this view, you
can see and change your role, as well as leave folders you no longer wish to collaborate in.
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Personal Content
1. Shared Content – Navigate to

this view in the SSP.
2. Content Share – Select to

access folder sharing options.
3. Collaborators – View the

Name, Email, and Owner
status of each collaborator.
4. Role – Change the status of

each collaborator using the
dropdown menu. Stati include:
l Co-Owner – Allow a
collaborator to have full
ownership in the folder.
l Editor – Allow a
collaborator to make
changes to documents.
l Reader – Allow a
collaborator read only
permissions.
5. Make Owner – Move ownership of a shared folder to another collaborator.

l Select the Make Owner action.
l Select OK to confirm downgrading your permissions to co-owner when you make another collaborator the
owner.
6. Delete – Select this to leave a shared folder that you no longer need access to. You cannot leave a folder you are the
owner of.
7. Add Others – Enter the email address of a new collaborator, set their role from the dropdown menu and select
Add.
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Personal Content
Managing Shared Links
The Shared Links view only

displays the links you have
shared. From this view you
can search for shared links
using the search bar, add
comments, download or
delete shared links.
1. Shared Links – Navigate to this view in the

SSP.
2. Link Share – Select to access link sharing

options.
3. Copy – Copy the share link URL to provide

to others.
4. Password Protect – Enable password

protection and provide a Password.
5. Limit Days Available – Enable to set a

numerical value for the file to Expire in
Days.
6. Limit Number of Downloads –Enable to set

a numerical value for a Maximum
Download Limit.
7. Save – Select to save your share configurations. Alternatively, select Unshare or Cancel.
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Personal Content
Managing Favorites
The Favorites view only displays content you or the admin has favorited; your favorited content on your device is not
displayed or changed.
1. Search Favorites – Enter keywords into the search bar.
2. Actions Menu – Utilize to add comments, download, delete, or reconfigure shared settings.
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Personal Content
Managing Trash
When content and folders are deleted from the SSP, they are moved to the Trash container.
1. Trash – Navigate to the view in the SSP.
2. Restore – Click to return content from the

trash queue to its original location.
Note: Restoring content previously

located in a deleted folder places the file
in the root directory.
3. Delete – Click to permanently remove a file from your Trash.
4. Sort – View your deleted files in a simple list that is sortable by filename, delete date or size.
5. Empty Trash – Click to permanently remove all content from the Trash. This feature is helpful if you exceed your SSP
data storage limit, and wish to quickly create more storage.
Managing Activity
The Activity feed is a live stream of the most recent events that are taking place in your Personal Content. Use this view
to see who made a change in the SSP, what was changed, when and where the change was made.
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Personal Content
Managing My Repositories
Use the My Repositories view to access and add user repositories, which are shared folders that your AirWatch
administrator makes available to you to store your files. Depending on the type of user repository your AirWatch
administrator configures, you may recieve instructions to add the repository manually from this page, or you may
automatically see a repository your admin configured for you. Contact your AirWatch administrator if you have any
questions.
1. My Repositories – Navigate to this view in the SSP.
2. Add – Select add and

complete the fields to create a
repository.
l Provide a Name for your
repository.
l Select a repository Type.

Only the repository types
specified by the template
display as options.
l Provide a URL for your repository.
l Select Test Connection to ensure your link works, and Save.
1. Delete – Select one or more existing repositories and click delete to remove them from your SSP. Alternatively, delete
repositories individually by selecting delete from the actions menu.
2. Edit – Update key information about your repository from the actions menu.
Using Secure Content Locker Sync to Manage Personal Content

The Secure Content Locker Sync (SCL Sync) application lets you add files to a shared folder on your computer that is then
synced with your Personal Content repository. This gives you access to those files on a mobile device or from the Self-
Service Portal (SSP). Adding files to your shared folder is easy – simply copy and paste or drag files into the folder and
they are automatically synced. In addition, Windows PC users can create and distribute shared links for content in the
Personal Content repository. These links allow others to access the content stored in your Personal Content repository
without you having to send the actual document, which keeps files in your control.
In This Section
l Prerequisites – View the prerequisites needed to use the SCL Sync application on your computer.
l Installing Secure Content Locker Sync – See how to download and install the SCL Sync application from the SSP.
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Personal Content
l Using SCL Sync for PC – See how to use the SCL Sync application on PC computer.
l Using SCL Sync for Mac – See how to use the SCL Sync application on Mac computers.
Prerequisites
Your AirWatch Administrator must enable the application and you must use a 32- or 64-bit version of the operating
systems listed below to install Secure Content Locker Sync.
l Microsoft Windows XP SP3
l Windows Vista SP1 or later
l Windows 7
l Windows 8 (non RT) or later
l Mac OS X Lion 10.7 or later
Installing Secure Content Locker Sync

Install AirWatch Secure Content Locker Sync on your PC or Mac from the Self-Service Portal (SSP) for easy, secure access
to your desktop's folders and content.
1. Navigate to the SSP (https://<Enrollment_URL>/MyDevice/content), where <Enrollment_URL> is a website
URL provided to you by your AirWatch administrator.
2. Select the AirWatch SCL Sync link in the bottom-left and then select your Operating System from the drop-down list.
Select Download to download the application (.exe or .dmg) file.
Note: The SCL Sync download link only displays if your AirWatch administrator enabled it for your organization.
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Personal Content
3. Launch the application.

l For Mac OS X laptops, drag the AirWatch Secure Content Locker Sync application to the Applications folder in the
pop-up window. After launching the application, an icon blinking in the Mac Dock at the bottom of the screen
prompts you to download the Mono Framework. Follow the prompts to select the Mac platform and complete
the Mono MRE Installer wizard. Re-launch Secure Content Locker Sync from the Applications folder.
4. Enter your Server URL and Group ID if needed. These are values provided to you by your AirWatch administrator.
5. Enter authentication information, which may include either username and password or an authentication token. If
providing the authentication token, generate the token from the Security tab on the Device Details page in the SSP.
6. Select where to install and sync the Personal Content folder. You may also choose to create a shortcut to the
Personal Content folder on to the Desktop.
7. Select Finish. Once AirWatch Secure Content Locker Sync is installed, you can add content to your Secure Content
Locker and SSP via the syncing client. All synced content updates at configured intervals to ensure that you view
documents in their most current state.
Using SCL Sync for PC

The AirWatch Secure Content Locker Sync application is similar to that of other file sync and share services in that you can
drag and drop files into the Personal Content folder on your computer and sync them to your Personal Content
repository. This enables you to access these files via the Self-Service Portal (SSP) or on mobile devices.
For PC, the Personal Content folder is created when you install SCL Sync and is located by default at C:/Users/<user>/My
Documents/Personal Content.
Using the Secure Content Locker Sync Menu Options
Launch SCL Sync for PC through the task bar icon . Right-clicking this icon launches SCL Sync for PC context menu. This
menu allows you to access the options listed below.
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Personal Content
l Sync Now – Initiate a manual sync at any time.
l Disable/Enable Automatic Sync – Choose to start or stop automatic syncing from your desktop.
l Open Personal Content Folder – Launch the folder on the desktop synced with Personal Content.
l Browse to Self-Service Portal – Connect to the login page of the Self Service Portal through your Internet browser.
l Settings...– Configure syncing options, account settings, and view logs.
l Check for Updates – Run a check on the local server for an updated version.
l About – View the AirWatch Secure Content Locker Sync version and the AirWatch Console version information as
well as the Legal Notice and Privacy Policy.
l Exit – Close the AirWatch Secure Content Locker Sync connection with the SSP.
l File Status Overlay Icons – View current sync status.

o Green Check – File is synced with the SSP.
o Blue Sync Arrows – File is currently syncing with the SSP.
o Red Error – File is unable to sync. Navigate to Settings ► Operations to view the error.
Note: If you do not see the Secure Content Locker Sync icon, see Installing the AirWatch Secure Content
Locker Sync Client.
Configuring Settings
Configure Secure Content Locker Sync for your PC by right-clicking the AirWatch Secure Content Locker Sync taskbar and
choosing Settings to manage options and settings, in regards to:
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Personal Content
1. Sync – Configure intervals or initiate a sync.

l Select Sync Now to immediately initiate a sync.
l Check Enable automatic sync and set sync intervals, including automatically with every folder change. Changes
in the SSP do not automatically initiate a change. The changes download on the schedule or on a forced sync.
2. Account – View information regarding the account currently attached to the AirWatch Secure Content Locker Sync.
l Select Disconnect User to sign out of the AirWatch Secure Content Locker Sync. Content remains in the SSP, on
the Desktop, PC, computer or machine, but no longer syncs.
3. Advanced – Configure advanced AirWatch Secure Content Locker Sync settings.

l Select Change to set the location of the synced folder on your PC.
l Set AirWatch Secure Content Locker Sync to start at Login. Enabling this feature creates a shortcut in the Startup
folder to launch the software on computer login and restart.
l Disable sync function while on mobile broadband disables sync when a direct mobile broadband connection is
detected. Mi-Fi hotspots or similar may not be detected as mobile.
l Enable notifications to inform users of errors and successes while syncing files.
l View and set diagnostic logs. The recommended and default logging level is Information. For advanced
troubleshooting Verbose may be used, however, application performance may decrease.
l Cancel all sync activity and reset the database and logging files by selecting Reset App. This is used if sync
functionality is unrecoverable.
4. View a log of all content sync Operations, including what is shown in the desktop notifications.
Adding Files to Personal Content

Besides copying and pasting or dragging a file into the Personal Content folder, files and folders can be added using the
Send to option of Windows as detailed below:
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Personal Content
1. Navigate to the file or folder you wish to send to the Personal Content folder.
2. Right-click the file or folder and navigate to Send To... ► Personal Content to copy the file into the Personal Content
folder for syncing.
Creating Share Links for Secure Content Locker Sync for PC

Share content added to the Personal Content folder of Secure Content Locker Sync by creating a share link. These links
can use various security options to ensure your content remains managed when shared.
To create a share link for SCL Sync for PC, follow the steps detailed below:
1. On your PC, navigate to the Personal Content folder. The typical location is \Users\[user]\My Documents\Personal
Content.
2. Right-click the file you wish to create a share link for.
3. Select Share Link.
4. Enable one or more of the following security settings:

l Password Protect – Creates a password the recipient of the shared file must enter before they can access the file.
l Limit Days Available – Creates a limit of days the file shared is available for access.
l Limit Number of Downloads – Creates a limit to the number of times you can download a shared file.
5. Select Create Link.
6. Copy and distribute the link for the shared file that appears using the options below:
l Copy to Clipboard – Copies the link to the system clipboard to be pasted elsewhere.
l Email – Opens the default mail client of the system with an email containing the link.
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Open the shared file again by right-clicking and selecting Share Link. This opens the Share Link dialog with the options to
copy or email the file. You may also unshare the file by clicking the Unshare option.
Using SCL Sync for Mac

The AirWatch Secure Content Locker Sync application is similar to that of other file sync and share services in that you can
drag and drop files into the Personal Content folder on your computer and sync them to your Personal Content
repository. This enables you to access these files via the Self-Service Portal (SSP) or on mobile devices.
For Mac OS X, the Personal Content folder is created when you install Secure Content Locker Sync and is located in the
/Users/<user>/Personal Content folder.
Using the Secure Content Locker Sync Menu Options

After Secure Content Locker Sync installs on your Mac, the AirWatch Secure Content Locker Sync icon appears on the
Mac desktop in Mac's Menu Bar located at the top-right corner of the screen and a Personal Content folder appears on
the desktop. Click on the icon in the Menu Bar to manage Secure Content Locker Sync settings or access the Personal
Content folder here too.
l Sync Now – Initiate a manual sync at any time.
l Disable/Enable Automatic Sync – Choose to start or stop automatic syncing from your desktop.
l Open Personal Content Folder – Launch the folder on the desktop synced with Personal Content.
l Browse to Self-Service Portal – Connect to the Login Page of the Self Service Portal through your Internet browser.
l Settings... – Configure syncing options, account settings and view logs.
l About – View the AirWatch Secure Content Locker Sync version and the AirWatch Console version information. This
page also includes links to the privacy policy as well as the legal notice.
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l Exit – Close the AirWatch Secure Content Locker Sync connection with the SSP.
Note: If you do not see the Secure Content Locker Sync icon, see Installing the AirWatch Secure Content Locker
Sync Client.
Configuring Settings
1. Navigate to Mac's Menu bar at the top of the desktop. Click the AirWatch Secure Content Locker Sync Icon in
the top-right corner.
2. Select Settings... from the drop-down menu.
3. Configure Sync intervals or initiate a sync.

l Select Sync Now to immediately initiate a sync.
l Select Enable automatic sync to set sync intervals, including automatically with every folder change. Changes in
the SSP do not initiate automatically but download on the schedule or on a forced sync.
o Enable Sync on change detected in folder to ensure that any changes made to the Personal Content folder
on your device will initiate a sync.
o Enable Sync every and select a time variable (hours, days, or weeks) to schedule content syncs.
4. View information regarding the Account currently attached to the AirWatch Secure Content Locker Sync.
l Select Disconnect User to sign out of the AirWatch Secure Content Locker Sync. Content remains on the desktop
and in the SSP but will no longer be synced.
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5. Configure Advanced AirWatch Secure Content Locker Sync settings.

l Select Change to set the location of the synced folder.
l Set Start AirWatchSCL Sync to start at Login to enable the software to open upon login or after the computer
starts up. The familiar folder icon appears in the Menu bar.
l Select Enable Notifications to configure the app to receive messages in Mac's Notification Center.
Note: Notifications are not available on Mac OSX Lion (10.7).
l View and set diagnostic logs. The recommended and default logging level is Information. For advanced
troubleshooting use Verbose, however, application performance may decrease.
l Cancel all sync activity and reset the database and logging files by selecting Reset App. Use this for unrecoverable
sync functionality.
6. Click OK to save all changes and to close the settings dialog.
7. Select the Operations tab if you wish to view a log of all content synced using AirWatch Secure Content Locker Sync.
Adding Files to Personal Content

Access and manage files in your Personal Content folder directly from your desktop.
1. Navigate to the file you wish to add to the Personal Content folder.
2. Either drag and drop the folder in the Personal Content folder or open the file and save it directly to the folder. This
copies the file into the Personal Content folder to sync when the folder syncs.
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Appendix – Supported File Type by Platform Matrix

The following matrix applies to iOS Secure Content Locker, Android, Win 8.1/RT, and Win Phone 8.
Note: Because the Secure Content Locker for Windows PC devices does not include a native file viewer, you can only
download and open files that your IT Admin has enabled to open in third-party applications.
Supported File Types iOS Android Win 8.1/RT Win Phone 8

AAC (audio/aac) ✓ ✓
ALAC (audio/m4a) ✓ ✓
WAV (audio/wav) ✓
MP3 (audio/mpeg) ✓ ✓
MOV (video/quicktime) ✓
MP4 (video/mp4) ✓ ✓
M4B, M4R, M4V ✓ ✓
CSV (.csv) ✓
ePub (.epub)
iBooks
iWorks - Keynote (.key) application/vnd.apple.keynote ✓ ✓
iWorks - Numbers (.numbers) ✓ ✓
application/vnd.apple.numbers
iWorks - Pages (.pages) application/vnd.apple.pages ✓ ✓
MS Office - Excel (.xls/.xlsx) application/vnd.ms-excel ✓* ✓* ✓ ✓
MS Office - Powerpoint (.ppt/.pptx) application/vnd.ms- ✓* ✓* ✓ ✓
powerpoint
MS Office - Word (.doc/.docx) application/msword ✓* ✓* ✓ ✓
HTML (.html) text/html ✓ ✓ ✓
PDF (.pdf) application/pdf ✓* ✓* ✓ ✓
Rich Text Format (.rtf) application/rtf ✓
Rich Text Format Dictionary (.rtfd) application/octet-stream ✓
XML (.xml) application/xml ✓ ✓ ✓
PNG (.png) image/png ✓ ✓ ✓ ✓
JPG (.jpg) image/jpeg ✓ ✓ ✓ ✓
TIF (.tif, .tiff) image/tif ✓ ✓ ✓
Bitmap (.bmp) image/bmp ✓ ✓
Page 52
Supported File Types iOS Android Win 8.1/RT Win Phone 8

GIF (.gif) image/gif ✓ ✓ ✓ ✓
Zip (.zip) application/zip ✓ ✓
Password Protected Zip ✓
RAR (.rar) application/rar ✓
GZIP (.gzip) application/zip ✓
BZIP (.bzip) application/zip ✓
BZIP2 (.bzip2) application/zip ✓
TAR (.tar) application/zip ✓
*File type supported for editing.
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SecureContentLockerUserGuide PDF

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Secure Content Locker for iOS v2.

© 2014 VMware, Inc. All rights reserved.

Note for AirWatch Administrators

Introduction to the Secure Content Locker for iOS User

Before You Begin

Supported File Types

Secure Content Locker Setup

Downloading and Installing the Secure Content Locker

2. Use the Search field to search for "Secure Content

3. Tap Free, then Install to download and install the

Logging In to the Secure Content Locker

Method A: Username and Password

3. Enter your login credentials, which are your username and

4. Read and accept the application's Terms of Use agreement, if

Method B: Authentication Token

3. Enter your log in credentials, which will be your authorization

b. Select your username in the top-right corner of the page.

4. Read and Accept the application's Terms of Use agreement, if

Single Sign On Access

Secure Content Locker for iOS Functions

Navigating the Secure Content Locker

1. Required – Tap this icon to download and view content

2. Featured Content – See featured content, which is

3. All Content – View a comprehensive list of all content in

4. New Content – See the latest documents made available

5. Recent Activity – Revisit your most recently viewed and

6. Favorite Content – View content you added to your

7. Repositories– There are a couple main types of

13. More – Select to access additional options:

2. Passcode Lock – Turn passcode lock on, change your

3. Clear Saved Repository Credentials– If you used log in

4. Import Documents to– Select the User Content folder in

5. Enable PDF Night Mode – Toggle between day and

6. Tabbed Viewing – Enable tabbed viewing to turn on

7. Presentation Mode– Enter presentation mode any time

Indicates the document is being installed.

Indicates the document has been installed and is ready to view.

iewing and Managing Content

Content List View Actions

2. Select Edit to access the following menu options:

3. Select Download All to simultaneously download all the documents in a

4. Select Cancel to return to the category view of your documents.

2. Tap the Comments icon to enter and send

3. Tap the Edit icon to edit a PDF or Office file. You

4. Tap the Save icon to save any changes you made

5. Tap the Bookmarks and Annotations icon to

6. Tap the Tile View icon to view PDF pages in a tile

7. Tap the Search icon to search the contents of your

8. Tap the iOS Share icon to view file

In addition, when viewing PDF or Office files you can:

l Pinch and zoom to zoom in or out further.

l Single tap to enter and exit full screen mode.

File View Actions for Media Content

l Add the file to your Favorites.

l Add comments to images.

l Broadcast a video on an AirPlay-connected device.

l Choose the Color and Opacity of the marking.

l Provide a Note for additional information on your annotation.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

l Edit your annotation to provide new or revised content to your

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.