Roberto Cruz Martinez

robertocruzmartinez.weebly.com

PROFESSIONAL OVERVIEW
● Custodial Skills (mopping, sweeping and wiping down surfaces, trash and recycling
duties, collecting trays from the hotel)
● Stock Clerk Skills (unpacking, stocking and organizing, and record keeping of inventory,
use of handcart lifting/transporting goods and inventory)
● High Stamina (ability to complete physical tasks for long periods of time)

WORK EXPERIENCE,
Busperson, ​Embassy Suites Georgetown Washington D.C. Apr. 2018 - Present
● Provide exceptional customer service during by greeting guests upon entry, clearing
plates, and assisting with any requests
● Maintain the cleanliness and upkeep of the restaurant by wiping down and sweeping all
areas keeping breakfast items stocked, and storing perishable items appropriately
● Collected room service trays and dishes from various hotel floors
● Ensure that food remains organized by labeling products and shelving them in the
appropriate location.

Laundry Intern, ​Capital Hilton, Washington D.C. Dec. 2017 - Mar. 2018
● Operate various laundry machines including ironing machines, washers, and dryers
● Sort sheets, towels, silk dinner linens and other types of linen into bins to be distributed
● Lift heavy loads of laundry into bins and move bins to their destinations
● Use scale to record and label weight of laundry bins
● Enter weight and size of bins into a database on the computer

Busperson Intern, ​Embassy Suites, Crystal City, VA Oct. - Dec. 2017

● Provided exceptional customer service during complimentary breakfast by greeting guests
upon entry, clearing plates, and assisting with any requests
● Maintained cleanliness of the restaurant by wiping down and sweeping all areas, keeping
breakfast items stocked, and by storing perishable items appropriately
● Collected room service trays and dishes from hotel floors

EDUCATION
River Terrace Education Campus Expected June 2018

JOB TRAINING
Project SEARCH - Hilton Capital Area Region Sept. 2017 - June 2018
Hospitality Training
 Roberto Cruz Martinez
robertocruzmartinez.weebly.com
REFERENCES

Corey Alexander, Executive Chef, Embassy Suites Crystal City

Phone: (703) 842-3529 | Email: corey.alexander@hilton.com

Alexander Garrett, Director of Food and Beverage, Embassy Suites Georgetown

Phone: (202) 449-4030 | Email: alexander.garrett@hilton.com

Brandon Williams, Employment Consultant, SEEC

Phone: (301) 346-5207 | Email: bwilliams@seeconline.org