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Task Description
Pro-actively accepting and effectively handling additional responsibilities and value addition thru the same
Effective Communication ( review calls with customer,daily calls with TCS team, status reports, MOMs etc)
No. of documents prepared for knowldge sharing and problems management
Punctuality and Adherence to Office Timings
% Compliance IQMS , Client processes - (All docs relevant to the project)
% of defects detected post delivery to client
% of on time deliveries /Meeting SLA (response and Resolution)
Customer Satisfaction Index
Number of Trainings Attended / Conducted / Certifications received (IEVOLVE)
Status Reporting
Innovation & Creativity
Analytical Ability
Customer Orientation
Team Skill
Initiative / Proactiveness
Continual Learning
Communication
Problem Solving
Presentation Skill/Interpersonal Skills
Planned & Unplanned Leaves
Assigned By Assigned On START DATE END DATE EFFORT PERSON DAYS REMARKS

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