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Master of Business Administration- MBA Semester 3
Set – 1
Answer. Strategy
Johnson and Scholes define strategy as “The direction and scope of an organisation over the long-term;
which achieves advantages for
Now that we have defined organisational culture, let us look into the elements that define organisational
culture. They are as follows:
Q3. Explain the reasons for grievances? List out the various points that was considered as precautions
while Handling Grievances.
Answer. There are a number of causes of employee grievances. Some of the reasons are as follows:
Economic: Issues related to wages like wage calculation, overtime, and bonus. Employees often feel that
they earn less than what
Set - 2
(Explaining the Collective Bargaining process, explaining the Collective Bargaining issues)
Having understood what collective bargaining is, let us now discuss the general process involved in
collective bargaining and negotiation towards resolving employee issues. The process includes
negotiations between an employer and a
Q2. What is a Trade Union and what are its activities? Explain the functions of Trade Unions.
A trade union or labor union is an administration of workforce grouped together to attain common goals
such as enhanced operational circumstances.
b) Disciplinary procedure
Let us first understand what decision making is. Decision making is a mental process which results in the
selection of an option from many alternatives. Decision making is both a logical and emotional process. We
will now examine the different
SPRING-2018
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