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CURRICULUM VITAE

Rajeev Kumar
Address: 43,B.M.K.GiriNagar, Kalkaji,
New Delhi-110019
Contact No: 9910303515
Email: rajeevch343@gmail.com
===============================================================
OBJECTIVE:-

Seeking a position to utilize my skills and abilities in the IT Industry so that


I can give my best in favor of that company where ever I will be as a
member of company. To contribute to the projects this will enhance my
learning curve and develop my strategy planning ability.
EXPERIENCE:-
 Working as Sr. Desktop Support Engineer at INS, Delhi from April
2010.
 Worked as a Sr. Business Associate at Fiserv India Pvt.Ltd. at
Noida from May 2007 to March 2010.
 Worked as a Data Processor in Iservices India Pvt. Ltd at Noida
from Feb 2006 to April 2007.
JOB RESPONSIBILITIES:-

 Providing first level Technical Support.


 Troubleshooting hardware software and connectivity issues.
 Installing Local & Network Printer & Troubleshooting.
 Installing, upgrading and testing various vendor-based desktop
related software, following new releases or upon user requests.
 Extensive experience in back office and desktop troubleshooting
and problem diagnosis.
 Knowledge in PC hardware and Windows OS.
 Installed, configured, and supported computer related
equipment.
 Implementing network and infrastructure related projects for
clients
 Providing support for Microsoft products and the network
environment.

 Maintaining and administering computer networks, computer


hardware systems software, and applications software.
PROFESSIONAL QUALIFICATIONS:-
 MCSE from IIHT, New Delhi
 CCNA from IIHT New Delhi
 DCA from NDA, Patna

ACADEMIC QUALIFICATIONS:-
 Graduate from T.M. University, Bihar.
 10+2 from B.I.E.C. Patna.

 10th from B.S.E.B. Patna.


KEY SKILLS:-

 Installing Windows 98, 2000, XP Professional, Vista, Server 2003,


Windows 2007 & Troubleshooting.
 Configuration of MS Outlook, Outlook Express & Troubleshooting
 Installing Software, Antivirus & Troubleshooting
 Disk Management
 Creating, managing Users & Groups in Windows.
 RIS (Remote Installation Service)
 I.I.S (Internet information Service)
 Remote Desktop
 Remote Assistance
 TCP/IP
 Group Policy
 DHCP (Dynamic Host Configuration Protocol)
 DNS (Domain Name System)
 AD (Active Directory)
 Installing Local, Network Printer & Troubleshooting

PERSONAL PROFILE:-

Father’s Name: A.K.Chaudhary


Date of Birth: 15 July 1981
Sex: Male
Marital Status: Single
Languages Known: English, Hindi
Strengths: Quick learner and optimist
Nationality: Indian
Hobbies: Reading books, Surfing net.
Date Rajeev
Kumar

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