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Free PMI-PBA 100 Questions Practice Test
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Question #1 (1 point)
You are working towards breaking down the project scope into small manageable components,
what technique are you using here?
Scope Decomposition
Rolling Wave Planning
Gap Analysis
Dependency Analysis
Which is a best type of communication technique?
Interactive
Push
Pull
Close ended
The Business Analyst is Determining the Feasibility of a capital purchase, what tool should the BA
use?
Gap Analysis
Root Cause Analysis
Dependency Analysis
Cost Benefit Analysis
The stakeholder wants to add a requirement that will affect the project scope and schedule
deadline, what should the BA do?
Deny the request as it is affecting the project scope and schedule deadlines
Inform the project manager
Negotiate with the Stakeholder and make him understand why they cannot add the
requirement
Do an impact Analysis and find the extent of the affect the requirement will have on the
deadlines
During the decision making process one stakeholder makes the decision for the group, which
decision method was used?-
Majority
Dictatorship
Plurality
Unanimity
The BA spends time observing the users to learn the system, this helps the BA collect detailed
requirements, what technique is he/ she using here
Observing/ Job Shadowing
Facilitation
Decision Making
Multi Voting Technique
The BA is using Facial expressions, body language, gestures, eye contact, which communication
tool is he/ she using?
Open ended Communication
Verbal Communication
Non Verbal Communication

Close ended Communication
The BA wants to see which stakeholder are Responsible and Accountable for certain tasks, what
should he/ she refer to?
RACI Chart
KANO Chart
Purpose Based Alignment Chart
RAM Chart
The business Analyst is trying to find if the project is a sound investment, and trying to estimate
the strengths and weaknesses for alternatives, what tool is the best to use in this scenario?
Root Cause Analysis
Dependency Analysis
Impact Analysis
Use Stories and product backlogs are used in this particular project development methodology.
Waterfall
Agile
Iterative Planning
The BA is working on the Status reports, what other tool will be helpful for him/ her
Project Management Plan
Work Breakdown Structure
Communication Management Plan

Project Charter
What is the best tool used by the BA to manage and trace requirements?
Requirement Traceability matrix
Responsibility assignment matrix
RACI matrix
WBS Matrix
The BA is examining the potential for new business or product, which analysis technique can
help the BA determine the likely risks and rewards?
Data Analysis
5 Whys
SWOT Analysis
Root Cause Analysis
You the BA is working on the identifying the stakeholder. Why is it important for you to identify
the stakeholder?
So that the stakeholders know who you are
So that you know who to bill for the work
So that you know who to report to
So that it helps you with ensuring that the stakeholder receive timely delivery of
requirements and deliverables
To generate a combination of a possible future optimistic, pessimistic and most likely scenarios
for Justifying Project Selection the BA uses which type of estimating technique?
Bottom Up Estimating
Pert 3 point Estimating
Analogous Estimating
Business Analyst Analyse and synthesize information provided by customers in order to
Communicate with the team
Allow better interaction between organizational units and stakeholders
Create the work breakdown structure
Elicit the actual needs/wants of stakeholders as well as their expressed desires
Who approves the Project Scope Management Plan?
Project Manager
Business Analyst
End User
Sponsor
Which conflict management technique involves a give and take attitude and open dialogue?
Forcing
Smoothing/ Accomodating
Confronting/Problem Solving
Avoiding/Withdrawing
The BA wants to freeze the requirement and then proceed with development, what software
development is the team following?
Kanban
Waterfall
Agile
Lean
Value of the production is designed as a ratio of ______________
Function/Cost
Cost/ Function
Cost/Time
Time/Cost
The group used the Delphi technique to reach decision, this is an example of?
Majority
Dictatorship
Plurality
Unanimity
The BA is in a meeting with the stakeholder and is talking about leveraging your strengths,
partnering where they are weak, focusing on opportunities, and being aware of threats. What
technique is the BA using here?
Data Analysis
SWOT Analysis
Impact Analysis
Root Cause Analysis
To generate a combination of a possible future optimistic, pessimistic and most likely scenarios
for Justifying investment in a product the BA uses which type of estimating technique?
Pert 3 point
Analogous
Bottom up
Top Down
The BA is using this questionnaire technique to reach a Consensus decision by reducing Bias
Delphi Technique
Multi voting Technique
Weighted Criteria Technique
Poker Planning Technique
The BA has just been contracted for a project and he/ she is studying the current businesses,
system and product documentation, what is the BA doing?
Creating Flow diagrams
Facilitation
Project Research
Document Analysis
This type of business analysis approach focuses on the rapid delivery of business value in short
iterations.
Risk Driven
Plan Driven
Business Driven
Change Driven
A decision is reached with support from more than 50% of the stakeholder group, which group
decision method was used here?
Majority
Dictatorship
Plurality
Unanimity
This type of methodology is Iterative and incremental.
Waterfall
Agile
Big Design Up Front
Rainfall
Which is a model not used to identify stakeholder? , Power and influence grid, Influence and
Impact grid or Kano Model?
Power and interest Grid Model
Influence and Impact Grid Model
Kano Model
Power and Impact Grid Model
The BA is trying to Gauge the efficiency of the organizations growth engine, by using the
customer surveys. The BA classifies the feedback from customers into Promoters, Passives and
Detractors and uses this data to find what?
Value Stream Mapping
Net Promoter Score
Organizational Assessment
Data Analysis
What is the importance of prioritizing the Requirements?
To eliminate unimportant requirement
To complete easy requirements first
To keep stakeholders satisfied

Identify which requirements should be completed first
When a BA is using sound, lectures and presentations to communicate with the team. What
communication is the BA using here?
The BA is asked by the stakeholders to prioritize the Requirements according to the risk priority
of High, Moderate and Low so that they can focus on the requirements that are High risk first.
What does the BA have to do here?
Do Quantitative Risk Analysis
Do Risk Identification and prioritize the requirements
Do Qualitative Risk Analysis
Do Risk Responses and prioritize the requirements
You are the business analyst for your organization and are using a change-driven approach. What
is true about communications in change driven methodology?
Communications are easy
Communications are more complex
You do not need a communication management plan
You need a communication management plan
A good Requirement should be?
Testable, Smart, Clear and Traceable
Smart, Long, Detailed and Testable

Long, Testable, Traceable and Smart
Testable, Readable, Clear and Retraceable
A major Stakeholder is requesting a change in the requirement, what’s the first thing the BA
should do?
Inspect the impact of the change to the Requirement baseline
Agree and make the change as its looks like an easy fix
Request the change to go through the change control board
Ask the sponsor to make a decision
What is Information management system? What does it help the BA with?
It’s a tool used by BA’s to manage, capture, store and distribute requirements
It's a tool use to check project Information
Information Management System is used to perform Integrated Change Control. It help's

the BA manage change.
Its a tool that helps the BA follow up with the team
Decomposition may not be possible for a deliverable or subcomponent that will be

accomplished far into the future. The project management team usually waits until the
deliverable or subcomponent is agreed on, so the details of the WBS can be developed. This
technique is sometimes referred to as _______.
Waterfall Planning
Creating WBS
Iterative Planning
Rolling Wave Planning is used is which development methodology?

Waterfall
Rainfall
Big Design Up Front
Agile
This technique is used in Lean Management and is method for Analyzing the current state and
design a future state
Value Stream Mapping
Gap Analysis
Impact Analysis
Data Analysis
There are multiple options to choose from which technique should the BA use?
Delphi Technique
Weighted Criteria Technique
Option Analysis
Prioritization Technique
A decision is reached where the largest block of group decides. This decision is used when the
number of options nominated is more than two
Majority
Dictatorship
Plurality
Unanimity
Quality Functional Deployment is used to determine critical characteristics for new product
development. QFD is a ________________tool and technique
Elicitation
Planning
Negotiation
Facilitation
The BA wants to motivate the stakeholders towards change and reach a decision by
understanding the resistance from the stakeholders. The stakeholders vote for and against the
proposed change and the decision is made. What technique did the BA use here?
Data Analysis
SWOT Analysis
Impact Analysis
Force Field Analysis
The BA is trying to reduce cost without cheapening the product or services by looking at
problems, starting from basic functional requirements then exploring other methods that will
accomplish the purpose of improving the product service or result. What is the best technique
for the BA to use in this scenario?
Value Engineering
Benefit to cost Ratio
Gap Analysis
The project is very complex with requirements that are not completely defined, which
development methodology is best to use in this scenario?
Kanban
Waterfall
Agile
Lean
Join Application Development, Workshops and Qualify functional deployment are all types of
______________ techniques.
Elicitation
Facilitation
Negotiation
Assessment
Requirement-gathering techniques include _________
Project schedule updates and scope changes
Requirement collecting
Planning sessions, focus groups, and brainstorming sessions
Option Analysis and change management
Requirement specifications, data sheets, research papers are examples of?
Business Writing
Casual Writing
Technical Writing
Narrative Writing
Examples of Consensus decision making techniques
Delphi Technique and Poker Planning
Poker Planning and Plurality
Delphi Technique and Multi voting
Unanimity and Multi voting

Information Management systems provides information that helps organizations manage
themselves effectively and efficiently eg. Distribution, traceability etc.
True
False
Why are Workflow models or data models used by BA's?
it helps with Joint Application Development sessions
because it helps getting the business team on board with the project
to help with Interviewing stakeholders
to aid in discussion and help the stakeholders understand better
There is a potential conflict among team members/ stakeholders and looking at the scenario the
BA has decided retreat from the conflict, what conflict management technique is the BA using?
Compromising
Smoothing
Collaborating
During a conflict between stakeholders the BA is Emphasizing areas of agreement rather than
areas of difference, what conflict management technique is the BA using here?
Compromising
Collaborating
Use cases and use case diagrams are used in this particular project development methodology.

Waterfall
Agile
Iterative Planning
A Project has fixed requirements, which development methodology is the best to use in this
scenario.
Waterfall
Agile
Iterative Planning
Becoming aware of cultural norms, attitudes, and beliefs, and value diversity is all part of
developing?
Cultural Awareness
Reforms
Team Diversity
Team Compatibility
Why does the BA want to get sign-off on requirement baseline?
To Finalize the requirements
Track if all the requirements are complete
To freeze the requirement and get all stakeholders on board and get their approval so
that development can begin
To create a requirement baseline
Searching for solutions that bring some degree of satisfaction to all parties in order to
temporarily or partially resolve a conflict is an example of what conflict management technique?
Compromising
Collaborating
You the BA are in a meeting with the PM and Product Owner and are working on Prioritization of
requirements. Why are they prioritizing the requirements?
The PM and Owner are trying to determine the requirements which are most critical to
the project so that the effort can be focused on the critical requirements
To Eliminate unimportant Requirements
It primarily helps with determining the time it will take for each requirements
Identify which requirements should be completed first
What does RACI from the RACI Chart stands for?
Responsible, Accountable, Consult and Inform
Responsible, Accountable, Contract and Inform
Reliable, Accountable, Consult and Inform
Reliable, Accountable, Contract and Identify
During which process group does Reporting happen?
Needs Assessment
Evaluation
Analysis
Traceability and Monitor
An Agreement between two or more parties where one is the customer and other a service
provider is called as_________? Examples of these service based agreement are performance,
Reliability and security.
Contract Service
Agreement Service
Contract Level Agreement
Service Level Agreement
The BA is using Oral and Written words which is highly structured, what type of a communication
tool is he/she using?
Which Business Analysis approach has most detailed Requirement Identification and Planning
work in the Beginning of the Project Phase?
Change Driven Approach
Agile Approach
Lean Approach
Plan Driven Approach
When is stakeholder analysis performed?
As soon as the PM is assigned
As soon as Business need is identified
As soon as the BA is assigned
Whenever there is a new stakeholder

Brainstorming should be open ended or closed during the beginning of the project requirement
collection phase?
Closed Ended
Both
None
Open Ended
What does reporting system help the BA with?
Helps stay on top of project baselines
Helps generate and distribute reports to stakeholders
Helps report to the Management
Helps follow up with team work
You the BA are analyzing the stakeholders for the Project. Who all should you analyze?
Any individual, group or organization who may affect, be affected by the outcome of the
project
Team, PM, Sponsor & Project Team
End Users & Business Team
Experts, PM, Sponsor & End Users
In this modeling technique the Business analyst is identifying actors and how they (actors)
interact with the system. What is the BA trying to model here?
Use Case Diagram
User stories
Data Flow Diagram
Dependency Graph

This Quality model classifies the customers into five quality categories- Must be Quality, One
dimensional quality, attractive quality, Indifferent quality and reverse quality. They are even
referred to as delighters/exciters, satisfiers, dissatisfies. What is this model called?
Data Model
Kano Model
Use Case Model
UX Model
A communication technique where people use sign language, hand movement, body language is
called as?
All of the following stakeholders participate in the prioritization of requirements except for
which one?
End User
Owner
Subject Matter Experts
Project Manager
_________________is the process through which people represent different interests, agendas,
and perspectives. Compete, come in to conflict or collaborate in order to Interpret and evaluate
information and make decisions, Allocate or claim scarce resources and rewards
Organizational Awareness
Organizational Development
are the processes through which people represent different interests, agendas, and
perspectives. Compete, come in to conflict or collaborate in order to Interpret and evaluate
information and make decisions, Allocate or claim scarce resources and rewards Organization
Behaviour
Organization Politics
To increase the understanding of a topic or issue which is the best technique for the BA to use
Research Technique
Interview Technique
Gap Analysis
Monte Carlo technique
You are the BA for a smaller project where there are few requirements. Management would still
like you to create a method to trace the few requirements for this project. What type of matrix
would be best in this instance?
RAM Chart Matrix
Requirement Traceability Matrix
Requirement Structure Matrix
Trace Chart Matrix
The customer demands the Project Solution should cost no more than $1000000 and should be
completed within 2 years. This is an example of?
Project Constraint
Requirement Constraint
Budget Constraint
Service Level Agreement
Identify which of the following list represent the components of a data flow diagram?
Concept, attributes, relationships, metadata
Entities, attributes, processes, data stores, data flow
Name, aliases, entities, process flow, sequences
External entities, processes, data stores, data flow
While monitoring the requirement scope the BA finds that there is scope creep, what does scope
creep mean?
The Requirements have been Gold Plated
Project is over budget and will take longer to complete
It refers to uncontrolled changes in Projects Scope
Project is over budget but will be completed on time
The BA is trying to List all parties which are likely to be affected both positively, negatively,
directly or indirectly by the development of the project. What is the BA trying to develop here?
A complete list of shareholders
A complete list of business associates
A complete list of stakeholders
A complete list of team members
In conflict management which technique offers a win- lose solution?
Forcing
Collaborating
Information-gathering techniques used in the Requirement Identification process?

Brainstorming
5 Whys
Ishikawa Model
Option Analysis
What technique is used to determine the underlying case of the problem?
Variance Analysis
Trend Analysis
Root Cause Analysis
Brainstorming
What facilitation tool is used by BA to elicit large amounts of information in a short time frame
Joint Application Development sessions
Brainstorming
Interviewing
Meetings
This Methodology welcomes change and is mostly used in software development.
Waterfall
Rainfall
Big Design Up Front
Agile
Meeting Participants are shy and want to be anonymous which is a good technique for the BA to
use to reach a decision.
Brainstorming
Interview Technique
Use Questionnaires
Multi Voting Technique
The BA just joined the project and would like to check how frequently the status reports needs
to be send to the stakeholder where should he/ she look?
Project Management Plan
Communication Management Plan
Stakeholder Management Plan
Schedule Management Plan
Which method should be the least preferred method for dispute resolution?
Mediation
Arbitration
Negotiation
Litigation
What is one of the Reasons the Business Analysis should trace requirements?
It helps in Quality Assurance and Quality Control
It helps in conducting Impact Analysis
It helps with creation of WBS
It helps with Dependency Analysis
Report, emails proposals, minutes, letters are examples of?
Business Writing
Casual Writing
Technical Writing
Narrative Writing
When Can changes to the Requirement occur, during which Project Phase?
Planning
Traceability and Monitoring
Analysis
All of the Above
Communication plan, Personas, Complete stakeholder list, Matrix Charts are all used to do a
complete and detailed________?
Stakeholder Analysis
Team Analysis
Organization Business Analysis
Use Case Analysis
As the business analysis activity advances, due to budgetary constraints, the sponsors ask that
the team should focus their effort of work only on the most critical requirements. What must the
business analyst do next?
Prioritize Requirements
Validate Requirements
Change Requriements
Create a traceability Matrix
What does SWOT in SWOT Analysis stand for?
Strengths, Weakness, Opportunities and Tests
Strengths, Weakness, Opposition and Tests

Strengths, Weakness, Opposition and Threats
Strengths, Weakness, Opportunities and Threats
BA is using Focus Groups, interview techniques, Facilitated workshops- What is he trying to do?
Create the Requirement Management Plan
Develop the WBS
Collect Requirements
Facilitate Requirements
Which is the most preferred method to solve disputes?
Mediation
Arbitration
Litigation
Negotiation
What is a structured Planning method used to evaluate Strengths, Weaknesses and Threats
Data Analysis
5 Whys
SWOT Analysis
Root Cause Analysis
The BA is Brainstorming Costs and Benefits, assigning monetary value to the costs and
comparing Costs and benefits, what tool is the BA using?
Gap Analysis
Cost Impact Analysis
Dependency Analysis
Which is a matrix based chart used to identify stakeholders?
RAM Chart
Gantt Chart
PERT Chart
Resource Chart
This is the document that shows the organization's objectives, ideally based on economic
foresight, intended to guide its internal decision-making
Project Charter
Vision Statement
Statement of work
Business Case
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Free PMI-PBA 100 Questions Practice Test

Rolling Wave Planning

Which is a best type of communication technique?

Root Cause Analysis

Cost Benefit Analysis

Inform the project manager

Observing/ Job Shadowing

Multi Voting Technique

Open ended Communication

Non Verbal Communication

Purpose Based Alignment Chart

Cost Benefit Analysis

Root Cause Analysis

Question #10 (1 point)

Rolling Wave Planning

Question #11 (1 point)

Project Management Plan

Work Breakdown Structure

Communication Management Plan

Question #12 (1 point)

Requirement Traceability matrix

Responsibility assignment matrix

Question #13 (1 point)

Root Cause Analysis

Question #14 (1 point)

So that the stakeholders know who you are

So that you know who to bill for the work

So that you know who to report to

Question #15 (1 point)

Cost Benefit Analysis

Question #16 (1 point)

Business Analyst Analyse and synthesize information provided by customers in order to

Communicate with the team

Allow better interaction between organizational units and stakeholders

Create the work breakdown structure

Elicit the actual needs/wants of stakeholders as well as their expressed desires

Question #17 (1 point)

Who approves the Project Scope Management Plan?

Question #18 (1 point)

Question #19 (1 point)

Question #20 (1 point)

Value of the production is designed as a ratio of ______________

Question #21 (1 point)

Question #22 (1 point)

Root Cause Analysis

Question #23 (1 point)

Question #24 (1 point)

Multi voting Technique

Weighted Criteria Technique

Poker Planning Technique

Question #25 (1 point)

Creating Flow diagrams

Question #26 (1 point)

Question #27 (1 point)

Question #28 (1 point)

This type of methodology is Iterative and incremental.

Big Design Up Front

Question #29 (1 point)

Power and interest Grid Model

Influence and Impact Grid Model

Power and Impact Grid Model

Question #30 (1 point)

Value Stream Mapping

Net Promoter Score