QUESTIONNAIRE ON QWL (QUALITY OF WORK LIFE)

Dear Sir / Madam,

I, Mr. B. Samuel Susanth Prabhu, (Head of the Department of MBA, Malla Reddy Engineering
College) a Research Scholar of Sri Krishnadevaraya University, am pursuing my Doctoral
Program in the area of HRM with a special attention on “Quality of Work Life” in the
Educational Institutions offering Professional Courses in and around Hyderabad, under the
guidance of Dr. C. N. Krishna Naik, Professor & Head of the Department, SKIM, Sri
Krishnadevaraya University, Anantapur.

I would be very much grateful to you if you could kindly spare a little of your valuable time to
answer this questionnaire. I assure you that the information provided by you will be kept
confidential and shall be used exclusively for the purpose of academics only.

Human Resources consist of the total knowledge, skills, creative abilities, talents and aptitudes
of an organization’s work force, as well as the values, attitudes and beliefs of the individuals
involved. As such Human Resources play a major important role in the success of any
organization.

Quality of Work Life (QWL) is an important aspect of HRM in the context of commitment to
work, motivation and job performance. It is a means to facilitate the gratification of human needs
and goal achievement. It also emphasizes on adequate and fair compensation, physical aspects of
working conditions, opportunities to develop human capacities, career growth, social integration,
constitutionalism and social relevance.

You are given 35statements related to the QWL (Quality of Work Life) climate of an
organization, please read through carefully each of these statements and give your assessment by
writing the appropriate number in the brackets following each statement. Do not give a desirable
response but give what you actually feel about the climate in your organization.

Thanking You,

Yours sincerely,

B. Samuel Sushanth
Name of the respondent: ______________________________ Date: ____________

Name of the organization: __________________________________________________

Education Level: _________________________ Age: _____________

Sex: Male / Female Designation: _____________________________________

Length of service in the present institute: ______ Total number of organizations so far worked

for: ___________ Overall years of experience: ______

Originally hails from: City / Town / Village Number of dependents: __________

Below are 38 statements related to the QWL (Quality of Work Life) climate of an organization.
Please read through carefully each of these statements and give your assessment by writing the
appropriate number in the brackets following each statement. Do not give a desirable response
but give what you actually feel about the climate in your organization.

(5) To Complete extent

(4) To Greater extent
(3) To Some extent
(2) To Little extent
(1) To Nil extent

1. I can use my skills and abilities to the best of my ability at my work place ( )
2. I am treated with respect at my work place by my superiors (Principal / HOD)
( )
3. I am treated with respect at my work place by my peers
( )
4. There is mutual respect & cooperation between various departments
( )
5. The management of my college treats academicians with respect and care ( )
6. My organization provides me the opportunity to pursue higher qualifications
( )
7. The opportunities for career growth are good in my institute
( )
8. For my management the welfare of the employees is a to priority ( )
9. The infrastructural facilities are sufficiently good to work in my college ( )
10. Fringe benefits like medical insurance, PF, paid vacation & etc. are implemented in my
organization ( )
11. My boss (Principal / Director / HOD) is concerned about the welfare of his / her team of
people ( )
12. There is enough job security in my organization
( )
13. The training & development opportunities are sufficient in my organization
( )
14. Often I find my work stressful
( )
15. I find my work environment very motivating & interesting ( )
16. The compensation & pay I receive for my services is fair ( )
17. The hike / increments are timely
( )
18. The hike / increments are fair ( )
19. The suggestions are welcomed & accepted in my work environment
( )
20. I am proud to be a part of my organization ( )
21. The personnel policies / service rules are fair and not one sided
( )
22. The management makes sure that employees enjoy their work
( )
23. The superiors identifies the potential of the employees and encourages them
( )
24. Senior colleagues take active interest and help juniors to improve their performance
( )
25. I need not have to hesitate to discuss my personal problems with my superiors
( )
26. The psychological climate in my college is not tensional and harmonious ( )
27. Promotion, increments or appreciation are based on the of the merit of the candidate
( )
28. There are mechanisms to reward good works done by an employee(s)
( )
29. Performance is assessed on objectivity and not on favoritism
( )
30. Working process is highly competent but redundant ( )
31. Weaknesses of employees are communicated to them in a non-threatening way ( )
32. People at different levels of the organizational structure trust each other ( )
33. Employees need not afraid to express their feelings with their superiors
( )
34. There is sufficiency in the delegation of authority and responsibility
( )
35. Team spirit is of higher order in this organization ( )