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PROJECT REPORT
ON
EMPLOYMENT SATISFACTION
OF
I would like to express my gratitude to Mr. Rajesh Singh and Mrs. Anju
Singh for giving me an opportunity to work as a summer trainee in Excel
Technovation Pvt Ltd.Company.
I take this opportunity to thank Mr. S.Kumar, who was my project guide, for
mentoring me and providing me the guidance for my project work.
I express my sincere thanks towards Satendra Singh for his constant guidance
and support, which enabled me to handle the various projects assigned to me
The report deals with the details of my work in the organisation. These projects
required an understanding of the processes established in the organisation, as
well as using people skills to get the various tasks done. Persistence and
patience were extremely important to ensure completion of the tasks assigned to
me.
The report also deals with the organizational processes that I observed during
my internship. As I was the part of the Jaipur branch, my observations about the
organization are limited only to that branch. My discussions with the HR
executives of the organisation have added to my experience of organization
processes.
I, like others, also had my share of learning and problems, which have been
mentioned in the report. In short, my learning was the vast addition to my
knowledge base and honing of my skills.
Contents
1. company profile 10
2. Introduction of topic 14
3. SWOT analysis 18
4. Research Methodology 21
9. Annexure 38
Excel Technovation Pvt. Ltd.'s Annual General Meeting (AGM) was last held
on 26 September 2016 and as per records from Ministry of Corporate Affairs
(MCA), its balance sheet was last filed on 31 March 2016.
Directors of Excel Technovation Pvt. Ltd. are Anju Singh and Rajesh Singh.
Company Details
CIN U72100RJ1996PTC011349
Company Active
Status
RoC RoC-Jaipur
Registration 11349
Number
Class of Private
Company
Company Details
CIN U72100RJ1996PTC011349
Company Active
Status
RoC RoC-Jaipur
Registration 11349
Number
Class of Private
Company
Listing status
Unlisted
Software Development
The mobile market is growing as fast as no other market not just in locally but
across the world. We joined the league of connecting lives and produces cost
effective and brilliant mobile applications. With advancement in technology,
every user is accessing internet from their mobile phones instead of desktops or
laptops. In the current scenario, mobile application development is the need of
the hour.
Excel Technovation bring you more meaningful, sturdy and economical mobile
solutions as we have the best mobile application designers and developers who
have a great understanding of designs, comprehensiveness and incompatible
thinking. With such expertise and experience, we bring out magnificent
applications which are economical and content –rich at the same time.
Before proceeding further, our developers sit with the clients, focus on the
specifications, plan the approach and then start developing meeting all your
needs and even make efforts for the overall efficacy of your business. We bring
out the solutions using the latest methodology and theory which allows ease of
deployment and functionality. Excel works with social networking applications,
game applications, utility applications, travel applications and many more.
Excel has a vast experience and expertise in working with the following
operating systems:
Web Programming
Google Android
Apple iOS (iPad/ iPhone/ iTouch)
Blackberry OS
Microsoft Windows Phone OS
BREW
J2ME
Microsoft Windows Mobile CE
Web OS
Web Development
We ensure you of the best quality, performance at very competitive prices. Our
products help you in enhancing your productivity by creating unmatchable
solutions for your website, ease of usage and at last suiting all your needs.
Web Programming
Share Point
HTML5 Development
Open Source Technologies
Asp.net
Java
JavaScript
Ajax
PHP
XML
CSS
HTML & XHTML
VBScript
Database Technologies:
Server Management
Excel Technovation 24x7 External Server monitoring and Reboots - We’ll
monitor your server automatically and alert both the event of an outage,
rebooting your server or restarting services if necessary
Server Security - Enhance your security and protect your data with our security
hardening of the entire server software stack.
Network Management
Routing : In routing part we will identify, design and solve the issues using
static and dynamic routing protocols like RIP, RIP2, OSPF, IGRP, EIGRP and
BGP.
Properties
Shortest
Path Routing
Distance Vector Routing
Flooding
Link State routing
Hierarchical routing
Broadcast routing
Multicast routing
Routing for mobile hosts
Routing in Ad Hoc Networks
Node Lookup in Peer-to-Peer Networks
Switching :
In switching part we will identify design and solve the issues using managed
switching with Static and Dynamic VLANs, access lists, inter VLAN routing
using STP, VTP, Link aggregation and port aggregation.
Static VLANs :
Dynamic VLANs :
Catalog Management
Indexing Services
Archiving & Tagging Services
Data Improvement
Word Processing and Formatting
Form Handing
Excel Technovation data processing services has always been amongst the top
three choices of big corporations in terms of best data processing companies in
India and renders outcomes with predominant precision and cost efficacy.
Outsourcing data processing tasks to Excel Technovation will lead to growth in
terms of productiveness for your establishment and also considerably lowering
down your operating expenses.
EMPLOYMENT SATISFACTION
Employee satisfaction or job satisfaction is, quite simply, how content or
satisfied employees are with their jobs. Employee satisfaction is typically
measured using an employee satisfaction survey. These surveys address topics
such as compensation, workload, perceptions of management, flexibility,
teamwork, resources, etc.
These things are all important to companies who want to keep their employees
happy and reduce turnover, but employee satisfaction is only a part of the
overall solution. In fact, for some organizations, satisfied employees are people
the organization might be better off without.
management,
understanding of mission and vision,
empowerment,
teamwork,
communication, and
coworker interaction.
Depending on the culture of the company, and whether employees feel free to
provide feedback, either method can contribute knowledge about the degree of
employee satisfaction to managers and employees.
Exit interviews are another way to assess employee satisfaction in that satisfied
employees rarely leave companies.
The questionnaire usually offers both questions that ask employees to rate a
particular aspect of the work environment and open-ended questions that allow
them to express opinions.
The employer who chooses to use a satisfaction survey with employees must be
committed to reporting the results to employees. Additionally, the employer
should be committed to making changes to the work environment, with the help
and involvement of employees and teams of employees.
Communicating transparently about the changes, their impact, and future plans,
are all part of a positive satisfaction survey process.
Over time, employees will cease to respond or respond only with answers that
they believe the employer wants to hear. It makes the data collected on the
survey useless.
Boost Productivity
The most satisfied employees will have a sense of personal investment in the
business they work for. They’ll be motivated by more than just a paycheck,
which means they will always be striving for the best possible results. They’re
invested in your business because you have invested in them. They are also less
likely to need time off due to stress or to call in sick because they’re just plain
miserable at work. All this means better outcomes – and, most likely, profits –
for you.
Reduce Turnover
Advertising for, interviewing and sorting out all the paperwork for new
employees is both expensive and time-consuming. Not to mention the training
involved to get new workers up to speed, and the risk that the new hire might
not work out. So anything that keeps employees from seeking out other jobs is a
plus. That also means a workplace staffed with more experienced, capable and
confident employees, especially if part of your employee satisfaction strategy is
to offer training courses and internal promotion opportunities.
Survey Methods
The two methods you can use to survey employees are interview or
questionnaire. With an interview survey, you sit down with the employee to get
verbal feedback. With the questionnaire, the employee completes the survey and
submits it to you via paper or electronic format. Though the questionnaire
survey is time consuming for management, the answers tend to be more honest.
To increase employee honesty during interview surveys, consider outsourcing a
non-biased third-party company to conduct the interview.
There is little doubt that great employees are an organization’s number one
resource. Keeping workers happy helps strengthen a company in many ways,
including:
o Lower Turnover – Turnover can be one of the highest costs attributed to the
HR department. Retaining workers helps create a better environment, and
makes it easier to recruit quality talent and save money. The bottom line:
satisfied employees are typically much less likely to leave.
o Higher Productivity – Irrespective of job title and pay grade, employees who
report high job satisfaction tend to achieve higher productivity.
o Increased Profits – Keeping employees safe and satisfied can lead to higher
sales, lower costs and a stronger bottom line.
o Loyalty – When employees feel the company has their best interests at heart,
they often support its mission and work hard to help achieve its objectives. And,
they may be more likely to tell their friends, which helps spread goodwill.
o Career Path – No one wants a dead-end job. Employees are more likely to
excel when they can see an established upward path, with the opportunity to
earn a higher wage and take on greater responsibilities.
o Pay and Benefits – Good wages aren’t the only reason employees find
satisfaction in their jobs, but they typically rank high on the list. Competitive
pay generally makes employees feel valued, and gives them less reason to look
elsewhere for work
The following mentioned are few best factors of job satisfaction. They are
1. The co-workers:
The people who you work can be either one of two kinds.
First, they might be nice friendly people who are sure about their own abilities
and are always willing to help you in time of need.
Working with such people is not only very easy but it also becomes very fun.
Overtime such people do not remain simply co-workers, but they become
family.
As opposed to this, in some companies there are co workers who are so insecure
that they are willing to stab you in the back just to get ahead in the career front.
Working with such people will indeed take a toll on you and make you dread
coming to office.
However if your boss is someone who is never willing to be there for you in
your time of distress then working under him can be a source of great
dissatisfaction.
There are many companies which ensures that the work environment of their
company is proper as they strongly believe that if the environment is not
conducive to work, then employees will not be able to give their best at all
times.
Companies where there is too much of work place politics or negativity are
never able to make it big, simply because they have so much internal conflict
which does not let them proceed.
Similarly the workers must feel safe and secure within the four walls of the
office. Without this safety they will never have any kind of happiness or job
satisfaction, rather they will be working in fear.
Nowadays, we are all well aware of the fact of how powerful money is. If you
do not have money then surviving itself becomes a challenge.
A major factor affecting your job satisfaction is the salary which you receive
from the company which you are working under.
Those individuals who feel over worked, yet under paid are never able to give
their all to the company, simply because they feel that their contributions to the
company are not adequately rewarded, monetarily.
Good companies value their employees a great deal and they will never let
their employees feel this way.
They will rather, go out of their way to ensure their workers are happy and
provide employee job satisfaction.
There are many companies which might not be paying their employees a huge
salary but they do make up for this, by giving adequate facilities and benefits in
order to keep them satisfied.
This is indeed one of the major factors that influences employee job
satisfaction. What people do not realize is that even small facilities here and
there do account for a lot.
It lets the employees know that the company does care for their well being and
has their best interest at heart.
This does eventually bring out the best in all the workers and encourages them
to work harder.
Various individuals join a career path because they believe that they can see
themselves doing this for the rest of their lives.
Big successful companies are those where all the employees work as a
comprehensive team.
Companies where everyone works as separate entities are never able to become
very successful simply because there is no sense of belonging or unity.
All the employees will only do the work which is assigned to them and not a bit
more. It is only when the employees feel like they are an important part of the
company that they will be having some job satisfaction.
In addition to this, they need to feel like they are being heard and their advice is
taken into consideration by the high authorities.
Employees will be lacking in job satisfaction if they find that no matter what
they do, they are never adequately rewarded and nor are they given any kind of
positive reinforcement.
Credit should be given where it is due; sometimes even a pat on the back helps
someone feel good about himself.
This recognition when given also plays a major role in making the employees
more confident.
9. Your own likes and dislikes:
At the end of the day it all comes down to whether or not you are happy with
the career path you have chosen or not.
Sometimes no matter how good the salary is or how nice the job is, people are
just not satisfied simply because this is not where their ability and passion truly
lies.
When taking up a job you should be sure about where our interests lie.
Job satisfaction is indeed very important and you should not let your own likes
and dislikes take a back seat when you are narrowing down on the kind of job
you have.
The following mentioned are the points that explain the effects and causes of
job satisfaction when it is low. They are
One of the worst parts about having low job satisfaction is that overtime this
dissatisfaction is bound to take a toll on your mental as well as physical health.
A person who has low job satisfaction will be constantly under stress and in
addition to this he might even go into depression.
So to avoid this, ensure that you take all the decisions related to your job or
career very wisely so that you do not end up having any regrets later on in your
life.
2. Consequently your personal life will suffer too:
Finally, once you have low job satisfaction, your personal life is bound to be
affected too. If you have low job satisfaction for some safety issue, due to work
load, or simply due to a low salary, then these issues are bound to play on your
mind even when you have left the office.
If you feel that things are getting too much to bear then you should not think
twice before handing in your resignation.
If you are a good and able worker, then any top company will be willing to hire
you when you send in your resume to them.
The following are few top advantages of job satisfaction at workplace. They are
One of the major benefits of job satisfaction is that the work which you submit
will automatically be of a superior quality.
This is simply because you love what you do and you are willing to do whatever
it takes in order to go from strength to strength.
Those who do not have any job satisfaction will never be willing to go that extra
mile in order to impress the bosses rather they will be content, simply doing the
bare minimum amount of work.
You providing good work is not merely beneficial for the company, but it also
gains you a lot of recognition.
Your eagerness will help you learn a number of new and interesting things, but
in addition to this it will also help you to take the company to new heights.
Not many people can say that they look forward to coming into work every day.
If you are one of the few people who have a great amount of job satisfaction,
then you ought to consider yourself lucky.
A person who has job satisfaction will love his job and will consequently
perform all his duties to the best of his abilities.
Companies do take note of those employees who are performing all tasks with
diligence and it is these hard working employees who are able to bag
promotions and rise from strength to strength.
Those who have no job satisfaction and are dissatisfied with their jobs will
never be given promotions as they have no positivity or driving force within
them.
The following are few top disadvantages of job satisfaction at workplace. They
are
Though having job satisfactions is vital in order to help you have a happy
professional life, one of the chief limitations of job satisfaction is that you are so
content with what you do, that you will eventually refuse to leave your
comfort zone.
You will begin to accept only those tasks which you have been doing since you
joined the company and you will not be willing to try your hand at something
new.
As opposed to this, people who have low job satisfaction constantly want to try
their hand at something new; in the event of trying to find something they like
doing.
People who have immense job satisfaction will never be willing to challenge
themselves with a daunting task.
This is because they are afraid that if they challenge themselves then the job
will not remain as satisfying as it was.
This having being stated, job satisfaction does not mean that you only take
on tasks which are easy for you and which you are used to doing, on the
contrary, job satisfaction means that you do your job irrespective of the
challenges which are thrown your way, as you know these challenges will
only help you better yourself.
My Observations
One of the biggest shocks that I got while working in the organization was
the lack of gender sensitization among the employees. Female candidates
interested in working in the sales and marketing department were rarely
selected, stating that they were females and hence, incapable of doing the
task assigned. If selected, their selection was required to be approved by the
zonal manager, when there was no such rule for the male candidates.
This observation was the result of a personal experience I had during the
course of the internship. This is a sales-driven organization, with a high
amount of pressure on the employees, especially the Sales and marketing
team. Most of the employees at higher posts are males. Absence of anti-
sexual harassment initiative hampers the functioning of the female staff as
they have no rule or law to support them.
There was a lot of wastage of time and paper in the organization. Documents
sent to the Head Office were said to be lost in transit or were partially
received, and thus, the regional office had to maintain a lot of back-up copies
of every document sent to the head office as proof. Besides, the time-gap
between the selection of a candidate for a post to his joining is huge. The
candidate is given no confirmation of his employment till the hard copy of
his appointment letter is received. This time-gap also leads to losing out
efficient employess.
Internal politics
Meeting a BALIC employee who was happy and satisfied with his present
job was a rarity. Every employee I met was unsatisfied, and on the lookout
for an opportunity to leave the organization and join any other company. The
organization needs to look into the causes of such resentment among the
employees and tackle them efficiently.
30% employee said that their company always tell about the parameters
of employees satisfaction system.
57% said that they are satisfied with the parameters of employment
system
36% employee said performance appraisal should be conducted two times
in a year.
80% said employees job system is unbiased
SUGGESTIONS
Bibliography
http://profit.ndtv.com
http://wikipedia.org
Q3. Do you think Your work is according to your qualification and skills?
a. Yes
b. No
Q5. Are you satisfied with the working hours at XYZ Organization?
a. Yes
b. No
Q7. Does your organization organize any counseling programs for the
employees ?
a. Yes
b. No
Q10. Do you think there are good career prospect in your organization?
a. Yes
b. No
Q11. How is the physical working condition in the Organization ?
a. Good
b. Average
c. Poor
Q14. Are you satisfied with the welfare facilities provided to the employees by
the organization?
a. Yes
b. No