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Throughout the southwest region of the United minutes of a class period, students will not intellectu-
States there are communities built about a thousand ally engage in the lesson and their attention will drift
years ago high on cliffs. The builders and inhabitants, away to other things. By avoiding conflicts, instructors
known as the Anasazi, lived in their cliff dwellings for miss out on valuable opportunities to capture and emo-
almost a hundred years and then abruptly abandoned tionally involve students and enhance their learning
them. In a three to four year period, the Anasazi walked Intellectual conflict provides the spark that ener-
away from their communities and never came back. gizes students to seek out new information and study
Why? No one knows. Many classes are to students what harder and longer. By structuring intellectual conflict
their cliff dwellings were to the Anasazi. Students en- in a lesson, instructors can grab and hold students’
roll in a course, pay the tuition, and spend consider- attention and energize students to learn at a level be-
able time attending class sessions, completing assign- yond what they may have intended.
ments, and passing tests, but when the course is over,
they walk away and intellectually, never come back.
Why? No one knows.
Cooperation and Controversy
It is possible for students to become so involved Conflict is an inherent part of cooperation. Intel-
in the subject they are studying that they sparkle with lectual conflict among group members, if not essential
energy, get deeply involved in the topics being dis- for cooperation’s success, has the potential for enhanc-
cussed, rush to the library or internet to get more infor- ing the effectiveness of cooperation. The more coopera-
mation and resources, continue discussing the topics tive learning is used, the more group members need to
over lunch and at night, seek out experts in the field to understand how to disagree with each other’s ideas,
consult, and impatiently wait for the next class session conclusions and opinions, and challenge each other’s
to begin. How do you get students that interested in reasoning and information in constructive ways.
what you are teaching? An essential and often over- It is difficult to discuss cooperative learning with-
looked part of the answer is, “Stir up intellectual con- out discussing intellectual conflicts. There is a dual
flict.” relationship between cooperation and conflict (Johnson
Conflict gains and holds attention and interest. & Johnson, 2005, 2007). On the one hand, to be con-
All drama, for example, hinges on conflict. When play- structive, conflict must occur in a cooperative context.
wrights and scriptwriters want to gain and hold view- On the other hand, to be most effective, cooperation
ers’ attention, create viewers’ interest and emotional must involve conflict among students’ initial: (a) an-
involvement, and excite and surprise viewers, they cre- swers and conclusions; (b) strategies for completing
ate a conflict. A general rule for television shows is that tasks or solving problems, ways in which their groups’
if there is not a conflict portrayed in the first 30 sec- work could be organized, and approaches to complet-
onds, viewers will change the channel. Creating a con- ing assignments; and (c) perspectives, points of view,
flict is an accepted writers’ tool for capturing an audi- and frames of reference. In order for these conflicts to
ence. A general rule of modern novels is that if a con- be managed constructively, students need a procedure
flict is not created within the first three pages of the for engaging in intellectual conflicts and to master the
book, the book will not be successful. There should be a social and cognitive skills inherent in the procedure.
general rule of teaching that states that if an instructor In this chapter, the nature of constructive controversy
does not create an intellectual conflict in the first few will be explained, the instructional procedure will be
discussed, the underlying theory will be outlined, and
the validating research will be discussed.
Part IV: Applications of Small Group Work and a Look to the Future / 115
information, rationale, and inductive and deduc- tion, experiences, and perspectives, they become
tive reasoning of the opposing pair, asking them for uncertain as to the correctness of their views and
the facts that support their point of view. While re- a state of conceptual conflict or disequilibrium
futing the arguments of the opposing pair, students is aroused. They unfreeze their epistemic pro-
rebut attacks on their position. Students keep in cess.
mind that the issue is complex and they need to 4. Uncertainty, conceptual conflict, or disequilib-
know both sides to write a good report. rium motivates epistemic curiosity, an active
4. Reverse Perspectives: The pairs reverse perspec- search for: (a) more information and new experi-
tives and present each other’s positions. In arguing ences (increased specific content), and (b) a more
for the opposing position, students are forceful and adequate cognitive perspective and reasoning
persuasive. They add any new information that the process (increased validity) in hopes of resolv-
opposing pair did not think to present. They strive ing the uncertainty.
to see the issue from both perspectives simulta- 5. By adapting their cognitive perspectives and rea-
neously. soning through understanding and accommo-
5. Synthesize and Integrate the Best Evidence and dating the perspectives and reasoning of others,
Reasoning into a Joint Position: The four members new reconceptualized and reorganized conclu-
of the group drop all advocacy, and synthesize and sions are derived. Novel solutions and decisions
integrate what they know into factual and judgmen- that are qualitatively better are detected.
tal conclusions that are summarized in a joint posi-
tion to which all sides can agree. They may: (a) fi- The process may begin again at this point or it
nalize a report on the issue, (b) present their conclu- may be terminated by freezing the current conclusion
sions to the class, (c) individually take a test cover- and resolving any dissonance by increasing the confi-
ing both sides of the issue, and (d) process how well dence in the validity of the conclusion.
they worked together.
Conditions Determining the
Theory of Constructive Controversy Constructiveness of Controversy
He that wrestles with us strengthens our nerves, and
Conflict is the gadfly of thought. It stirs us to observation
sharpens our skill. Our antagonist is our helper.
and memory. It instigates invention. It shocks us out of
Edmund Burke
sheep-like passivity, and sets us at noting and
contriving...conflict is a ‘sine qua non’ of reflection and
ingenuity. Whether controversy results in positive or nega-
John Dewey tive consequences largely depends on the conditions
under which it occurs. These conditions include the
A number of developmental, cognitive, social, and context within which the constructive controversy takes
organizational psychologists have theorized about the place, the heterogeneity of participants, the distribu-
processes through which conflict leads to positive out- tion of information among group members, the level of
comes. On the basis of their work, we have proposed the group members’ social skills, group members’ ability
following process (Johnson & Johnson, 1979, 1989, 2007): to engage in rational argument, and the active involve-
ment of all participants (Johnson & Johnson, 1979, 1989,
1. When individuals are presented with a prob- 2007).
lem or decision, they have an initial conclusion
based on categorizing and organizing incom- Cooperative Goal Structure
plete information, their limited experiences, and The context in which conflicts occur has impor-
their specific perspective. They have a high de- tant effects on whether the conflict turns out to be con-
gree of confidence in their conclusions (they structive or destructive (Deutsch, 1973). There are two
freeze the epistemic process). possible contexts for conflict: cooperative and competi-
2. When individuals present their conclusions and tive. In a cooperative context, constructive controversy
rationales to others, they engage in cognitive re- tends to result in open-minded inquiry which leads to
hearsal, deepen their understanding of their refined conclusions (Johnson & Johnson, 2007). It also
positions, and discover higher-level reasoning tends to induce feelings of comfort, pleasure, and help-
strategies. fulness in discussing opposing positions, an open-
3. When individuals are confronted with different minded listening to opposing positions, motivation to
conclusions based on other peoples’ informa-
Part IV: Applications of Small Group Work and a Look to the Future / 117
Achievement, Retention, and Quality of understanding of another person’s cognitive perspec-
Decision Making and Problem Solving tive than the absence of controversy and individuals
engaged in a controversy tend to be better able to predict
Controversy tends to result in greater mastery and
what line of reasoning their opponents would use in
retention of the material and skills being learned than
solving future problems than were individuals who in-
does concurrence-seeking (ES = 0.70), debate (ES =0.62),
teracted without any controversy. The increased under-
or individualistic learning (ES = 0.76). More specifically,
standing of opposing perspectives tends to result from
participation in a constructive controversy tends to re-
engaging in controversy regardless of whether one is a
sult in: (a) significantly greater ability to recall the infor-
high-, medium-, and low-achieving student. Increased
mation and reasoning contained in own and others’
perspective taking tends to increase individuals’ ability
positions; (b) more skillfully transferring of this learn-
to discover beneficial agreements in conflicts (Galinsky,
ing to new situations; and (c) greater generalization of
Maddux, Gilin, & White, 2008).
principles learned to a wider variety of situations than
do concurrence-seeking, debate, or individualistic efforts
Open-Mindedness
(Johnson & Johnson, 2009). In addition, constructive
controversy tends to result in higher-quality decisions Individuals participating in controversies in a
(including decisions that involve ethical dilemmas) and cooperative context tend to be more open-minded in
higher-quality solutions to complex problems for which listening to the opposing position than individuals
different viewpoints can be developed. participating in controversies in a competitive context
(Tjosvold & Johnson, 1978). The researchers note that
Cognitive and Moral Reasoning when the context was competitive there was a closed-
minded orientation in which participants compara-
Students who participate in academic controver-
tively felt unwilling to make concessions to opponents’
sies end up using more higher-level reasoning and
viewpoints. Within a competitive context the increased
metacognitive thought than students participating in
understanding resulting from controversy tended to be
concurrence seeking (ES = 0.84), debate (ES = 1.38), or
ignored for a defensive adherence to their own posi-
individualistic efforts (ES = 1.10). In these studies, stu-
tions (Tjosvold & Johnson, 1978).
dents progressed in their stage of reasoning when con-
fronted with reasons that opposed their own views and
Creativity
were one stage above their way of reasoning. Students
also developed cognitively when confronted with Proponents of creativity often view conflict as
counter arguments at the same stage of reasoning. necessary for creativity to occur. From the research it
The same result happens with students’ levels of may be concluded that controversy tends to promote
moral reasoning. There are a number of studies that creative insight by influencing individuals to: (a) view
demonstrate that when participants are placed in a problems from different perspectives, and (b) reformu-
group with peers who use a higher stage of moral rea- late problems in ways that allow the emergence of new
soning, and the group is required to make a decision as orientations to a solution. There is evidence that con-
to how a moral dilemma should be resolved, advances troversy increases the number of ideas, quality of ideas,
in the students’ level of moral reasoning result (Johnson feelings of stimulation and enjoyment, and originality
& Johnson, 1989). In a recent study, Tichy, Johnson, of expression in creative problem-solving (Johnson &
Johnson, and Roseth (in press) found that controversy Johnson, 2009). Controversy encouraged group mem-
tended to result in significantly higher levels of moral bers to dig into problems, raise issues, and settle them
motivation, moral judgment, and moral character. in ways that showed the benefits of a wide range of
ideas being used, as well as resulting in a high degree
Perspective Taking of emotional involvement in and commitment to solv-
ing problems. Being confronted with credible alterna-
In order to discuss difficult issues, make joint rea-
tive views has resulted in the generation of more novel
soned judgments, and increase commitment to imple-
solutions, varied strategies, and original ideas. Indi-
ment the decision, it is helpful to understand and con-
viduals with a cooperative orientation tend to produce
sider all perspectives. Constructive controversy tends to
more creative syntheses than do individuals with indi-
promote more accurate and complete understanding of
vidualistic or competitive orientations.
opposing perspectives than do concurrence seeking (ES
= 0.97), debate (ES = 0.20), and individualistic efforts (ES
= 0.59). Engaging in controversy tends to result in greater
Part IV: Applications of Small Group Work and a Look to the Future / 119
lectual challenge; (d) issues must be viewed from all The outcomes that result include higher achievement,
perspectives; and (e) you seek a synthesis that subsumes higher level reasoning, greater motivation to learn,
the seemingly opposed positions (Johnson & Johnson, greater creativity, more positive relationships, and
2000, 2007). In addition, it teaches hope and optimism greater self-esteem. In addition, each time students par-
about the future, a sense of empowerment, egalitarian- ticipate in a constructive controversy, they are also
ism, the importance of keeping an open-mind, mutual learning how to engage in political discourse and how
respect and support, and respect for organizational to be citizens in a democracy.
superiors (Tjosvold, XueHuang, Johnson, & Johnson,
in press).
References
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