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SUBMITTED BY,
Adarsh Ram (215117016)
Suraj Patel (215117017)
Arjun J Poothara(215117018)
Alen Nero (215117019)
Gayathri V C(21117020)
INTRODUCTION
The significance of human resource development increases every day, so it is very important
to promote and administer human resource development with a long-term perspective, and to
integrate research into policies, turn vision into action, changing the curriculum, formal
mentoring, informing about technological change, and involving the society in decision-
making. According to Peter F. Drucker, "the prosperity, if not the survival of any business
depends on the performance of its managers of tomorrow". The human resource should be
nurtured and used for the benefit of the organisation.
The effective performance of an organization depends not just on the available resources, but
its quality and competence as required by the organization from time to time. The difference
in the level of performance of two organizations depends on utilization value of human
resources. Moreover, the efficiency of production process and various areas of management
depend to a greater extent on the level of human resources development.
MEANING
Human resource development (HRD) is the systematic and planned practice designed by an
organization to enhance employee knowledge, skills, abilities, and attitudes. It begins when
an employee is hired and continues throughout the employee's tenure with the organization.
The activities, designed for employees at all levels of the career ladder, help direct current
and future job demands so that efficient and effective use of valuable resources are
maintained. It is centralized or decentralized depending upon the structure and functions of
the organization.
Important characteristics of HRD
➢The ultimate object of HRD is to contribute to the professional well-being, motivation and
pride of the employees.
Indicators of HRD at the organisational level
➢ HRD processes, (e.g., role clarity, trust, openness, pro-action, collaboration, etc.) ➢ HRD
outcomes (E.g. more competent people, work, etc.)
➢ People in the organisation become more competent because on the one hand they become
better aware of the skills required for job performance and on the other hand there is greater
clarity of norms and standards.
➢ People understand their roles better because through increased communication they
become aware of the expectation which other members of their role set have from them.
➢ People become more committed to their jobs because now there is greater objectivity in
the administration of rewards. They come forward with better and more creative ideas.
➢ People develop greater trust and respect for each other. They become more open and
authentic in their behaviour. Thus, new values are generated.
➢ Lot of useful and objective data on employees are generated which facilitates better
human resource planning.
➢The top management becomes more sensitive to employee’s problems and human
processes due to increased openness in communication.
FREQUENTLY USED HRD INTERVENTIONS:
EMPLOYEE SELECTION:
Employee selection is choosing the right person for the job. The process begins with a precise
description of the skills and/or knowledge, experiences, and personal characteristics needed
to accomplish the job tasks. Valuable sources for identification are knowledgeable people and
personal observations of competent performers. The selection process differs in complexity
among organizations. Some fill positions quickly and inexpensively by perusing resumes and
application forms. Other organizations select potential employees by elaborate, and
sometimes costly, selection systems involving job- related tests, a series of interviews, and
background checks. Decisions regarding selection are crucial for effective organizational
performance.
PERFORMANCE APPRAISALS:
Performance appraisals help individuals manage their performance by providing them with
feedback. Organizations also have performance appraisal programs that provide criteria for
salary decisions, promotion, and improving job performance. Gohrman discusses the many
potential benefits of regular performance appraisal: increase in employee self-esteem and
motivation to perform effectively, job clarification, communication between employee and
rather, clearer organizational goals, and better human resource planning. Morissey suggests
that some positive advantages of performance appraisals are increased probability of
promotion for good performance, decreased likelihood of receiving undesirable assignments,
clear understanding of supervisor's expectations, and greater personal reward and recognition
for meeting those expectations. He also sees benefits for the organization in reduced
turnover, reduced liability for potential legal action, improved overall productivity, improved
organizational results, and greater attractiveness to potential new hires. Research suggests
that the performance review should be approximately 60 minutes long and conducted as a
mutual discussion.
Examples of performance appraisal methods used by organizations include checklists,
weighted checklists, graphic rating scales, mixed scales, forced-choice scales, and critical
incidents (written descriptions of a highly effective or highly ineffective performance), and
behaviourally anchored rating scales (BARS). The HRD literature is filled with positive
techniques for conducting effective performance reviews. It also reports stories of anxiety,
frustration, uncertainty, and ambiguity when performance appraisals are handled improperly.
LITERACY:
Literacy is a person's knowledge, especially one's reading and writing abilities, which enables
the person to function in society. Literacy programs are efforts by businesses to improve
workplace communication, job understanding, and job skill development.
Literacy rates are often directly connected to quality of work and job performance. Raising
the literacy skills of workers is likely to increase productivity and lower production costs.
RETIREMENT PLANNING:
To have positive experiences in retirement, people must plan ahead. No longer is retirement
looked at as withdrawal, retreat, and solitude. Current gerontological thinking suggests new
words for retirement: reorientation, recommitment, reinvention, reinvolvement, regeneration,
renewal, renovation, redirection, reinvestigation, replenishment, reexploration, and more.
Retirement planning is usually part of a benefits package. People want to know about finding
part-time employment (should they want it), legal issues, housing arrangements, health and
wellness, etc.
HEALTH AND WELLNESS:
Health and wellness programs are commonly offered by organizations and can serve to
enhance employee morale and productivity and to reduce absentee rates and health care costs.
According to the National Centers for Disease Control, more than 60 percent of all disease is
caused by lifestyle risks. The most powerful lifestyle risks are smoking, inattention to diet,
lack of exercise, substance abuse, back problems, mental distress, failure to use safety belts,
and excessive stress. Employees who participate in workplace wellness programs tend to
have better attitudes and behavior, exhibiting more loyalty, enthusiasm, motivation, and
energy.
LITERATURE REVIEWS:
1) HRD interventions, employee competencies and organizational effectiveness: an
empirical study
Purpose
The purpose of the study is to examine the impact of human resource development (HRD)
interventions on organizational effectiveness by means of employee competencies which are
built by some of the selected HRD interventions.
Design/methodology/approach
An integrated research model has been developed by combining the principal factors from the
existing literature. The HRD interventions chosen are training, performance management and
career management (development). The validity of the model is tested by applying structural
equation modeling (SEM) approach to the information collected from 290 executive and non-
executive employees working in two medium size cement manufacturing companies. The
reliability and validity of the dimensions are established through confirmatory factor analysis
(CFA) and the related hypotheses are tested by using SEM.
Findings
The result indicates that the selected HRD interventions have an impact on building of
employee competencies, which in turn is instrumental in improving organizational
effectiveness.
Research limitations/implications
The research is undertaken in Indian cement manufacturing companies which cannot be
generalized across a broader range of sectors and international environment.
Practical implications
The findings of the study have potential to help decision makers of manufacturing companies
to develop strategies which will enable them to improve employee competency, to formulate
effective HRD interventions and to enhance the capability of the employees to achieve
desired goals and objectives of the organization.
Originality/value
The research is unique in its attempt to measure employee competencies for organizational
effectiveness by combining the existing scales of individual competences. The article
contributes to the HRD literature, integrating HRD interventions and employee competencies
into a comprehensive research model that influence organizational effectiveness.
Design/methodology/approach
The present study was based on a sample of German call center employees and on a
longitudinal, multiple‐sources‐of‐data research design.
Findings
It was found that non‐technical training impacted subsequent soft skills and that
technical training predicted subsequent hard skills as well as job involvement. Moreover,
employees' participation in coaching predicted job satisfaction.
Research limitations/implications
The present study was the first to demonstrate positive effects of technical training on
job involvement, and of coaching on job satisfaction. In sum, validity of several
developmental interventions was highlighted.
Practical implications
Organizations designing and implementing various developmental interventions should
pay attention to the relative effectiveness of these interventions on various
organizational‐relevant outcome criteria.
Originality/value
For the first time, the simultaneous impact of multiple human resource development
interventions on several outcome criteria was tested empirically.
Purpose
With increasing interest in overseas business expansion, particularly in the Asia ‐Pacific
region, expatriate management, including repatriation readjustment, has become a
critical international human resource development (HRD) issue for multinational
enterprises (MNEs). This empirical study therefore aims to investigate the use of HRD
interventions relating to training and development for effective readjustm ent of
international managers on repatriation.
Design/methodology/approach
The data were collected through a field survey conducted on repatriation experience of
international managers from more than five countries, who are working in Singapore.
Findings
The study provides valuable insights about repatriation training programmes, training
contents, programme duration, delivery modes, and providers of effective training
programmes.
Research limitations/implications
HRD professionals and senior executives of MNEs will benefit from the findings of this
study in making decisions on effective design and implementation of training and career
development programmes.
Practical implications
The findings have significant implications for career development of mana gers involved
in international business operations.
Originality/value
This paper discusses readjustment problems of the repatriating managers and suggests
how realistic HRD programmes, mainly based on training, can be developed and
implemented for retaining international managers. These findings from the dynamic
region of Asia will also help in developing appropriate career development programmes.
PROBLEM STATEMENT
In India, Human Resource Development (HRD) plays an important role in the economic
development of the country. Despite government policies encouraging the implementation of
HRD activities, as well as the substantial infrastructural and financial support provided, the
benefits or outcomes of the HRD activities being implemented and provided to employees
have not been examined. The aim of this study was to examine the outcomes of HRD
interventions using the fundamental aspects of HRD’s definitions.
OBJECTIVE OF STUDY
The main objective of this study is to find whether training programs help to improve one’s
efficiency and whether employees are satisfied with the HRD programmes in their IT
organisation.
RESEARCH METHODOLOGY
Methodology is a way to systematically solve the research problems. It explains the various
steps that are generally adopted by a researcher in studying the research problem with logic
behind them.
Research design: This study is part of a larger investigation of HRD practices in IT firms in
India. A concurrent mixed-method approach using both quantitative and qualitative
methodologies was utilized. The particular methods used were structured questionnaires and
online survey. These multiple methods were used to enhance the validity of the findings
reported.
Data Sources: The data for this study are of two types: - Primary data & Secondary data.
The primary data are collected afresh from various users through survey. The secondary data
has been collected by referring to various Project works, Articles, Journals and Internet links
about Mobile communication.
Research Approach: Research approach used here is survey research and Two ANOVA
Test.
Research Instruments: Research instrument consisted of a questionnaire.
Sampling:
Using convenience sampling, IT professionals who were directly involved or in charge of
HRD or employee training and development activities were sampled. The samples were
selected based on their willingness to participate in the survey.
Sampling Plan: A sample consists of different individual respondents of different genders,
ages, and income groups of IT Professionals, with a sample size of 38 in questionnaire. Non
Probablistic convenient sampling technique has been used for the study and the data was
collected through responses from an online non-disguised structured questionnaire.
HRD INTERVENTION SURVEY QUESTIONNAIRE
1. Strongly Agree
2. 2. Agree
3. 3. Neither Agree (or) Nor Disagree
4. 4. Disagree
5. 5. Strongly Disagree.
1
2
3
4
5
2)Senior staff take interest and spend time with new recruits during training?
1
2
3
4
5
3)The norms and values of the company were clearly explained to the new employees during
induction?
1
2
3
4
5
1
2
3
4
5
6)The employees are helped to acquire technical knowledge and skills through training?
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
12)Feedback from the performance appraisal system has been taken into consideration while
conducting training program?
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
15)The Organization creates awareness on the existence of a formal career plan on regular
basis?
1
2
3
4
5
16)Career planning improves morale and motivation by matching skills to job requirement?
1
2
3
4
5
17)HRD team advice and counsel the employee for developing of career?
1
2
3
4
5
1
2
3
4
5
ANOVA
Source of Variation SS df MS F P-value F crit
Between Groups 2.8 1 2.8 2.313888889 0.132859607 3.981896256
Within Groups 82.28571429 68 1.210084034
Total 85.08571429 69
RESULT
Since F value is less than F critical value, Null Hypothesis is accepted.
ie, Performance Appraisal is dependent on Training and
Development.
Null HypothesisH0: HRD team uses feedback from performance appraisal of employees to
guide and counsel them for career development.
SUMMARY
Groups Count Sum Average Variance
Feedback from the performance appraisal
system has been taken into consideration
while conducting training program 35 88 2.514286 1.433613
HRD team advice and counsel the employee
for developing of career 35 90 2.571429 1.487395
ANOVA
Source of
Variation SS df MS F P-value F crit
Between Groups 0.057143 1 0.057143 0.039125 0.84379 3.981896
Within Groups 99.31429 68 1.460504
Total 99.37143 69
RESULT
Since F value is less than F critical value, Null Hypothesis is accepted.
ie, HRD team uses feedback from performance appraisal of employees to guide and counsel
them for career development.
Performance Appraisal Feedback on Training program
Female Male
100%
90%
80%
70%
60% 48
50% 36
40% 24
30% 12
20%
10%
0%
1 2 3 4 5
FINDINGS AND SUGGESTIONS
From the analysis it was found that Training and Development really aids employees in their
performance appraisal. It helps employees to get knowledge in modern and advanced
technology and their by making them skilled employees who can cope up with latest
technologies. Training and Development is directly related to the performance appraisal of an
employee in an organisation. A performance appraisal, also referred to as a
performance review, performance evaluation, development discussion, or
employee appraisal is a method by which the job performance of an employee is documented
and evaluated.
From the study we would like to suggest that Organisations must spend more on Training and
Development because it was found that it helps in the betterment of performance of
employees and thereby it results in the growth of the organisation in a positive manner. It
helps in making their employees more effective and efficient in their working environment.
While preparing the annual budget organisations must give more importance to allocate a
good amount solely for Training and Development. So that organisations can use this amount
to invite good trainers for their organisation and thereby prepare and train their employees
with advanced technical knowledge.
CONCLUSION
The project and study were conducted to find out the relation between performance appraisal
and Training and Development. After doing the analysis test using ANOVA tool it was found
that the Performance appraisal is dependent on the Training and Development provided to the
employees of the company. Employee training and development is a broad term covering
multiple kinds of employee learning. Training is a program that helps employees learn
specific knowledge or skills to improve performance in their current roles. A performance
appraisal, also referred to as a performance review, performance evaluation, development
discussion, or employee appraisal is a method by which the job performance of an employee
is documented and evaluated. Performance appraisal means the promotion and incentives and
the improved compensation that a employer may receive due to his performance in the last
financial year. Training and Development improves the skill of an employee and make him
capable of doing the work in a more improved manner.
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