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CORPORATE

PRESENTATION
THE
ESSENTIALS

2
Our activity

Veolia designs and deploys solutions for water, waste and energy management,
participating in the sustainable development of cities and industries.

ENERGY
Liquid and solid
non-hazardous
and hazardous waste
management
Our expertise covers WASTE
the entire waste life
cycle from collection
WATER to recycling, leading
to the final recovery Energy efficiency,
Management of the of waste as materials efficient
global water cycle, or energy. management
from production of heating and cooling
and distribution networks, green
of drinking water energy production.
to the collection,
treatment
and recycling
of wastewater.

MAY 2017 3
Our activity

€24,390 M 163,226
in revenue employees

WATER ENERGY
WASTE

100 40 44
million people supplied million people provided million MWh produced
with drinking water with collection services

61
on behalf of municipalities
37,339
million people connected 45 Heating installations
managed
to wastewater systems million metric tons
of treated waste
4,052 2,086
drinking water treatment 764,477 Industrial sites managed
plants managed business customers

2,928 591 551


wastewater treatment heating and cooling networks
plants operated waste treatment facilities operated
operated

MAY 2017 4
Decentralized organization
€24,390 million
EUROPE revenue

Revenue: €9,358.5 M
Workforce: 63,160

Municipal Industrial
sector sector

NORTH FRANCE
AMERICA Revenue: €7,515.6 M
Workforce: 50,480 ASIA
Revenue: €2,274.6 M
OCEANIA
Workforce: 8,841
Revenue: €2,570.8 M
Workforce: 15,760

LATIN
AMERICA AFRICA
MIDDLE EAST
Revenue: €766.6 M
Workforce: 12,275 Revenue: €1,904 M
Workforce: 12,710

MAY 2017 5
Our main references in 2016

HERTFORDSHIRE ARAMCO
UNITED-KINGDOM SAOUDIA ARABIA
Management of 350,000 t / year of Construction of a 1,000 m3 / h
residual waste with energy recovery. wastewater treatment plant in the Jazan
oil complex which manages
HAMPSHIRE 400,000 barrels / day of oil.
UNITED-KINGDOM
Operation of the county’s 26 household PETROFAC
waste sorting and recycling centers. SULTANATE OF OMAN
Treatment of industrial water and
LONDON BOROUGH OF CAMDEN provision of drinking water on the Rabab
UNITED-KINGDOM Harweel oil and gas site.
Collection and recycling of municipal
waste from a district of 235,000
inhabitants, collection of commercial
waste, street cleaning and raising public
MILWAUKEE MÉTROPOLE DE LILLE awareness. SINOPEC
UNITED-STATES FRANCE CHINA
Treatment of the wastewater for Inauguration of Vig'ileo, the new smart CITY OF WESTMINSTER IN LONDON Management of the complete water cycle
28 municipalities (1.1 M inhabitants) hypervision center for the 4th largest UNITED-KINGDOM for the Yanshan petrochemical complex
under the country’s largest public-private drinking water network in France Sorting, treatment and recycling of covering cooling water, demineralized
sanitation partnership. (1 million inhabitants). household and industrial waste: dry and water, industrial water, wastewater and
mixed waste, food waste, bulky waste drinking water.
PRETIUM SEDIF, Syndicat des Eaux d’Île-de-
and street sweepings.
CANADA France HONG KONG
FRANCE BORAS CHINA
Treatment of the effluent from the
Brucejack gold mine - one of the largest Inauguration of ServO, the smart control SWEDEN Inauguration of the largest sludge
gold mining projects in the world. center for the largest water service in Design and construction of a "factory of treatment plant in the world, autonomous
France (4.5 million inhabitants). the future" equipped with state-of-the-art in water and energy, capable of treating
technologies to treat the city’s the sludge from 11 wastewater treatment
SACMEX SDEDA, Syndicat départemental wastewater. plants and 7.2 million inhabitants.
MEXICO d’élimination des déchets de l’Aube
FRANCE PRAGUE SYDNEY
Production of drinking water for
2.6 million inhabitants in Mexico. Construction and operation of a new CZECH REPUBLIC AUSTRALIA
waste to energy facility with a processing Operation of heating networks on Operation and maintenance of two water
PEDREIRA capacity of 60,000 tonnes of waste Prague’s left bank serving 55,000 treatment plants serving 500,000
BRAZIL per year. housing units as well as municipal and inhabitants.
Treatment of 5,500 tonnes of waste per tertiary buildings.
day from the city of São Paulo and
industrial and tertiary enterprises in ARMENIA
the region. Operation of all the water and sanitation
services throughout Armenia (3 million
inhabitants).
MAY 2017 6
VEOLIA, LEADER TO MEET
THE CHALLENGES
OF THE 21st CENTURY

7
Our mission « resourcing the world »

We contribute to improving access to resources


as well as preserving and replenishing them.

Replenishing
resources
Veolia provides solutions
for creating new “secondary”
resources that will gradually
offset the increasing scarcity
of natural “primary” resources,
generating new opportunities
for social and economic
development that protect
the environment.

Preserving
Improving resources
access to resources Veolia develops solutions
Veolia Veolia offers operational to conserve resources
solutions that consume fewer and optimize their use,
environmental resources while protecting their quality
and are more economically and efficiency throughout
efficient, so as to expand both the usage cycle.
the potential and
the accessibility of the resources
available.

MAY 2017 8
Veolia, leader to meet the challenges of the 21st century (1/3)

​Economic dynamism ​Development More water stressed


and expansion of mega cities areas
of the middle classes
in emerging countries
FOR
THE PLANET ​Water demand is growing Growing demand Resource depletion
twice as fast for energy and raw
as the population materials

MAY 2017 9
Veolia, leader pour répondre aux enjeux du 21ème siècle
st
Veolia, leader to meet the challenges of the 21 century (2/3)
(2/3)

Universal access Energy efficiency Development


to essential services of a circular economy
in constantly growing in urban services
FOR and more complex cities and lifestyle

CITIES
AND THEIR ​Increased sensitivity
of people to the need
The attractiveness,
sustainability
INHABITANTS to conserve resources and competitiveness
of cities and regions

MAY 2017 10
Veolia, leader pour répondre aux enjeux du 21ème siècle
st
Veolia, leader to meet the challenges of the 21 century (3/3)
(3/3)

Water, a strategic growth The need to boost Integration of circular


issue for some industries energy efficiency economy solutions
in production processes
for competitiveness
FOR
INDUSTRY The treatment of some
types of difficult
Reducing environmental
impact, condition
pollution for business
development

MAY 2017 11
OUR
SOLUTIONS
FOR OUR
CUSTOMERS

12
Our solutions
for cities
and industry

13
Our solutions for cities (1/5)

THE
RESILIENT
CITY

​Increasing urbanization, violent ​In New Orleans (United States)


weather events and pressure Veolia and its partner Swiss Re
on resources require smart have put a plan in place
planning of urban infrastructure to evaluate 200 critical
and services. Increasing the infrastructures in order to improve
resilience of cities by anticipating the resilience of the city.
and reducing risks also enhances
the attractiveness
of the area.

MAY 2017 14
Our solutions for cities (2/5)

THE
INCLUSIVE
CITY

​Inclusive cities promote access ​Operating for the last 10 years


to essential services for the in Erevan - the Armenian capital
most vulnerable people. – Veolia will be supplying drinking
They involve their citizens water and sanitation to the entire
and stakeholders in the population of the country
definition and in the operation (3 million people) by 2030.
of their services.

MAY 2017 15
Our solutions for cities (3/5)

THE
CIRCULAR
CITY

​By saving resources, the circular city ​In Sydney (Australia) Veolia turns the
promotes growth, creates jobs, city’s organic waste into fertilizer and
secures its supplies and reduces its biogas. This green energy generates
CO2 emissions. In local loops, it electricity for 3,600 homes
encourages local players to recycle and a fish farm.
and extend the duration of use of
materials. It sets up economies of
functionalities in order to share
infrastructure and services.

MAY 2017 16
Our solutions for cities (4/5)

THE
LIVABLE
CITY

​The livable city promotes the well- ​In the booming city of Buenos
being of its residents. It protects Aires (Argentina), Veolia optimizes
biodiversity and reduces its city center waste collection thanks
environmental footprint by using to the deployment of 170 vehicles
renewable energy. In eco-districts, and 3,000 geolocalized containers.
it maximizes the quality of the
living environment with high
environmental performance
solutions.

MAY 2017 17
Our solutions for cities (5/5)

THE
SMART
CITY

​The smart city improves its ​In Lille, Veolia has created
competitiveness, attractiveness Vig’iléo - its smart control
and durability, thanks to the data center for one of the largest
it collects to create new joined drinking water networks in
up urban services. More efficient France - in order to improve its
and transparent, it better meets efficiency and preserve
the expectations of citizens resources.
and businesses, by optimizing
its operation and resources.

MAY 2017 18
Our solutions for industry (1/6)

MINING,
METALS
AND
ENERGY
INDUSTRIES

​Market cyclicality, scarcity ​In 2016, Pretium chose Veolia


of natural resources and to treat effluent from the
greater environmental Brucejack gold mine in Canada -
responsibility: these industries one of the largest gold projects
face a number of challenges in the world. The Group thus
that encourages them to better ensures the mining company
reconcile productivity complies with the very stringent
and sustainability. environmental discharge
Veolia is a partner of choice standards.
for over a hundred of these
industrial customers.

MAY 2017 19
Our solutions for industry (2/6)

FOOD AND
PHARMACY /
COSMETICS
INDUSTRIES

​Veolia supports these sector ​In an unprecedented alliance, Veolia


players by implementing develops innovative water, energy, plastics
innovative water, waste and energy and industrial waste management
management solutions, solutions for Danone. This partnership is
which help them reduce their in line with the climate policy introduced
environmental footprint, optimize by the food group, which has set itself the
target of zero net carbon emissions by
their operational performance 2050. On the Molay-Littry site Veolia is
and strengthen their brand image. transforming the packaging waste from
60 dairy products into secondary raw
materials.

MAY 2017 20
Our solutions for industry (3/6)

THE OIL
AND GAS AND
CHEMICALS
INDUSTRIES

​Increasing global demand, ​Sinopec, the largest refiner in China


extremely volatile prices, and Asia, has chosen Veolia to manage
increasingly stringent the entire water cycle on its Yanshan
environmental regulations... petrochemical complex near Beijing.
Veolia helps oil, gas and chemical The objective is to optimize water
consumption and increase the rate of
companies optimize their costs water recycling in order to reduce the
and production while reducing site’s water footprint and meet the most
their ecological footprint. stringent standards in the world.

MAY 2017 21
Our solutions for industry (4/6)

THE
CIRCULAR
ECONOMY

​In a world where resources are ​Thanks to its plant in Vroomshoop


scarce, Veolia develops circular in the Netherlands, Veolia is the
economy solutions for and with European leader in plastics recycling
its customers, making some and in the production of recycled plastic.
people’s waste someone else’s This competitively priced secondary
resource. The Group creates local raw material, used in particular to make
household electrical appliances, has the
loops between players operating same qualities as a virgin
in the same territory. polypropylene.

MAY 2017 22
Our solutions for industry (5/6)

THE
DIFFICULT
POLLUTION

​The pharmaceutical, chemical, ​Veolia’s Nuclear Solutions


petroleum, metallurgical and business offers the nuclear
nuclear industries are producing industry the most complete range
increasingly large amounts of of technologies, expertise,
hazardous waste. Against the and services for cleaning up
backdrop of an ever more and dismantling installations
stringent regulatory framework, and treating low and intermediate
Veolia offers them its unique level waste.
know-how which enables them to
efficiently treat their waste.

MAY 2017 23
Our solutions for industry (6/6)
END
OF LIFE
INDUSTRIAL
FACILITY
MANA-
GEMENT

​The increase in the number of ​On the North Sea Lutelandet


end-of-life industrial facilities and site, Veolia is dismantling and
the amount of end-of-life equipment recycling a 14,000 metric ton oil
offers Veolia significant prospects platform in one operation.
for growth. On this market, 99.7% of the recovered materials
the Group has strengthened its - precious metals, steel,
expertise throughout the entire electrical equipment, etc. - will be
value chain, including recycled.
decommissioning,
decontamination, compliance,
and material recovery.

MAY 2017 24
OUR
COMMITMENTS
TO SUSTAINABLE
DEVELOPMENT

25
Our 9 commitments for sustainable development

1 2 3
SUSTAINABLY MANAGE CONTRIBUTE PROMOTE AN ECO-FRIENDLY
NATURAL RESOURCES TO COMBATING CLIMATE APPROACH TO CONSERVE
BY SUPPORTING CHANGE BIODIVERSITY
CIRCULAR ECONOMY

4 5 6
BUILD NEW MODELS CONTRIBUTE SUPPLY AND MAINTAIN
FOR RELATIONS AND VALUE TO LOCAL DEVELOPMENT SERVICES CRUCIAL TO HUMAN
CREATION WITH OUR
STAKEHOLDERS HEALTH AND DEVELOPMENT

7 8 9
GUARANTEE A HEALTHY ENCOURAGE GUARANTEE RESPECT
AND SAFE WORKING THE PROFESSIONAL FOR DIVERSITY AND HUMAN
ENVIRONMENT DEVELOPMENT AND FUNDAMENTAL SOCIAL
AND COMMITMENT RIGHTS WITHIN THE COMPANY
OF EACH EMPLOYEE

MAY 2017 26
Our commitments for sustainable development (1/3)

RESOURCING THE PLANET

1 2 3
SUSTAINABLY MANAGE CONTRIBUTE TO COMBATING PROMOTE AN ECO-FRIENDLY
NATURAL RESOURCES CLIMATE CHANGE APPROACH TO CONSERVE
BY SUPPORTING BIODIVERSITY
CIRCULAR ECONOMY
2020 TARGET:
2020 TARGET: . Achieve 100 million 2020 TARGET:
Achieve €3.8 billion metric tons CO2 equivalent Carry out a diagnosis
in circular economy of reduced emissions and deploy an action plan
related revenue. and 50 million metric tons CO2 in 100% of sites with
equivalent of avoided emissions significant biodiversity
for the period spanning from issues.
2016 PERFORMANCE: 2015 to 2020.
€3.5 billion. . Capture over 60% of methane
from the landfills we operate. 2016 PERFORMANCE:
Diagnosis and action plan
in 40% of the sites
2016 PERFORMANCE: identified.
. 29.4 million metric tons CO2
equivalent reduced and 12.4 million
metric tons CO2 equivalent avoided,
since 2015.
. 53% of methane captured.

MAY 2017 27
Our commitments for sustainable development (2/3)

RESOURCING THE REGIONS

4 5 6
BUILD NEW MODELS CONTRIBUTE SUPPLY AND MAINTAIN
FOR RELATIONS AND VALUE TO LOCAL DEVELOPMENT SERVICES CRUCIAL TO HUMAN
CREATION WITH OUR HEALTH AND DEVELOPMENT
STAKEHOLDERS

2020 TARGET: 2020 TARGET: 2020 TARGET:


Have entered into a major Maintain above 80% Contribute to the United
partnership based the percentage of Veolia’s Nations sustainable
on value creation in each spending reinvested development goals,
zone and each growth locally. as we did to the Millennium
segment. Development Goals.
2016 PERFORMANCE:
2016 PERFORMANCE: 84.8% (average 2016 PERFORMANCE:
Examples of major calculated for the principal 7.2 million people
partnerships signed: areas representing connected to a drinking
Danone, IBM, Takeei, 68% of 2016 revenue). water supply and more than
EPM, Swiss Re. 3.3 million to a sanitation
service.

MAY 2017 28
Our commitments for sustainable development (3/3)

VEOLIA’S PEOPLE

7 8 9
GUARANTEE A HEALTHY ENCOURAGE GUARANTEE RESPECT
AND SAFE WORKING THE PROFESSIONAL FOR DIVERSITY AND HUMAN
ENVIRONMENT DEVELOPMENT AND FUNDAMENTAL SOCIAL
AND COMMITMENT RIGHTS WITHIN THE COMPANY
OF EACH EMPLOYEE
2020 TARGET: 2020 TARGET: 2020 TARGET:
Achieve an accident at . Provide training to over 75% Achieve 95% of employees
work frequency of employees every year. with access to social
rate of 6.5 or less. . Maintain management’s dialogue devices.
commitment rate at over 80%.
2016 PERFORMANCE: 2016 PERFORMANCE:
Frequency rate: 9.92. 2016 PERFORMANCE: Over 90% of employees
. 73% of employees have covered by social dialogue
undergone training. arrangements.
. Manager commitment rate:
86%.

MAY 2017 29
THE WOMEN
AND MEN
OF VEOLIA

30
Veolia’s commitment to its employees


A center of excellence
with 15 world specalists
and 130 local correspondants.
CONSTANT VIGILANCE: •
improve safety and ensure occupational
health within activities. More than 40% of training hours
devoted to health
and safety every year.

INTERNATIONAL COMPREHENSIVE 2016 Accident frequency rate:


COMMITMENT MANAGEMENT Veolia deploys 9.92.
Veolia signed the International a comprehensive and efficient
Labor Organization's Seoul health and safety prevention •
Declaration recognizing health management system based Objective of reducing the accident
and safety at work as a basic on audit programs frequency rate
human right in 2013. and corrective action.
by 10% per year.

MAY 2017 31
Qualified and committed employees serving our customers


The international "Campus Veolia"
network operates in 10 countries,
issuing diplomas, certifications
GROUP VALUES SHARED BY ALL: and accreditations habilitations.
Responsibility, solidarity, respect, •
innovation and customer focus. 73% of employees
received training in 2016.

PROACTIVE TRAINING CAREER COMMITMENT


Almost 7,500 promotions
POLICY DEVELOPMENT TO DIVERSITY in 2016.
Veolia trains Veolia FOCUSED ON Veolia is a socially •
is the principle QUALIFICATIONS responsible employer
of an extensive training Veolia's development and, as such, must Over 1,900 employees benefited
and skills development in growth sectors ensure non-discrimination from geographical and functional
system allowing Group requires the renewal and mutual respect
mobility in 2016.
employees to meet and expansion between employees.
the challenges of knowledge supported Respect for diversity •
of innovation by personal career and equal opportunities Percentage of women in management :
and constant development. is supported internally
development by a policy and action 25.5%.
of its activities. plans. •

MAY 2017 32
VEOLIA
INNOVATES
FOR ITS
CUSTOMERS

33
Veolia innovates for its customers (1/2)

CUSTOMER FOCUSED
AN INTERNAL RESEARCH
INNOVATION
STRUCTURE
to improve the performance
with skills and expertise
and productivity of their
in the scientific world. AN OPEN INNOVATION activities by anticipating
APPROACH their future needs.

through the Veolia Innovation


Accelerator (VIA) program,
identify the most innovative
start-ups and high technological
value innovations in order
to enhance services
to customers.

MAY 2017 34
Veolia innovates for its customers (2/2)

3
6 TRIAL PLATFORMS
RESEARCH CENTERS

250
PILOT SITES

850
EXPERTS
WORLDWIDE
including more than
330 researchers
MORE THAN

MORE THAN 200


2,000 INDUSTRIAL
AND ACADEMIC
PATENTS PARTNERS
FILED

MAY 2017 35
OUR HISTORY
More than 160 years
of industrial history

OUR ORGANIZATION
An integrated group
for sustainable growth

36
Our experience
2014
THE NEW
VEOLIA
Resourcing
the world

1900 1992
1939 2013
2014

1853 1945
1900 1992

Drinking water Wastewater services, Environmental services A concern for sustainable In the face of growing
is delivered to cities waste treatment provide support development gradually scarcity, resource
to meet the challenge and access to energy for reconstruction emerges as a global priority. management must
of urbanization. expand on a large scale. and the industrial growth. be reinvented to create
a new economic
and social dynamic.

1853 2003
FOUNDING THE GROUP
of Compagnie is renamed
Générale Veolia
des Eaux Environnement

MAY 2017 37
Our organization

THE VEOLIA EXECUTIVE COMMITTEE,


a cohesive team dedicated to deploying a coherent strategy

Antoine Frérot Laurent Auguste François Bertreau Estelle Régis Calmels Philippe Capron
Chairman and Senior Executive Chief Operating Brachlianoff Senior Executive Chief Financial
Chief Executive Vice President, Officer Senior Executive Vice President, Officer
Officer Development, Vice President, Asia
Innovation UK & Ireland
and Markets AN INTEGRATED GROUP
FOR GREATER AGILITY
AND PERFORMANCE:

A single Veolia per country,


with a management structure
based on 11 geographic zones.
Cross-functional strategic
departments to bring us closer
Philippe Guitard Patrick Labat Jean-Marie Lambert Claude Laruelle Helman le Pas to our customers and optimize
Senior Executive Senior Executive Senior Executive Director of Global de Sécheval
Vice President, Vice President, Vice President, Enterprises General Counsel our performance: Innovation
Central & Eastern Northern Europe Human Resources and Markets, Technical
Europe and Performance.

MAY 2017 38
The Veolia Foundation
ESTABLISHED IN 2004,
THE VEOLIA FOUNDATION
1,400 180 SUPPORTS NON-PROFIT
GENERAL INTEREST ACTIONS
PROJECTS HUMANITARIAN THAT CONTRIBUTE
backed since
its creation
emergency TO THE SUSTAINABLE
and development
assistance missions DEVELOPMENT
OF THE TERRITORIES

www.fondation.veolia.com

​3 priority areas of intervention: ​Employees that get involved:


 humanitarian emergencies  Each project is sponsored
and development assistance, by one of the Company's employees.
 employment support  During its missions, the Foundation
and social cohesion, offers its partners, international
associations and institutions the skills
 environmental protection of volunteer employees who belong
and biodiversity. to « Veoliaforce ».

MAY 2017 39
The Veolia Institute

CREATED IN 2001,
THE VEOLIA INSTITUT
IS AN ENVIRONMENTAL
FORESIGHT
INSTITUTE:

www.institut.veolia.org

40
PARTNER
 International forum for discussion  Its main tools: ORGANIZATIONS
institutions,ministries,
and exchange on issues International conferences sponsors, NGOs,
at the interface of society Two journals, FACTS Reports think-tanks
and the environment. and S.A.P.I.EN.S 350
Study partnerships.
 The Institute engages in prospective LECTURERS
activities, partnerships  This original platform favours for a total of 3,000
participants in 6
with universities, research the company’s innovative modes different countries
organizations, players on the ground of interaction with civil society.
such as members of NGOs 400
so as to clarify the environmental ARTICLES
stakes over the coming published in 2 journals
S.A.P.I.EN.S
decades. In 2015, the Institute was recognized as an « NGO observer »
and FACTS Reports
by the United Nations Framework Convention on Climate Change.

MAY 2017 40