Performance Evaluation Analysis of Indian Aviation Academy

(AIRPORT AUTHORITY OF INDIA)

 INDIAN AVIATION ACADEMY
(NIAMAR SOCIETY)

MISSION
“Quality Aviation Education, Training, Research and To Establish Indian Aviation Academy as
A Centre of Excellence in Asia Pacific Region”

AIMS AND OBJECTIVES

Imparting Education, Training and Conducting Research, Consultancy Services.
a) Airport aviation management
b) Aviation safety and regulations management
c) Aviation security
d) Aviation related education/management courses
 Setting up of other institutes and training centre in other parts of India and overseas.
 Seek affiliation with similar nature institutes and training centre operating at
domestic/international level.
 Exchange of credits with other aviation institutes/academic/training organization/firms
within and outside India.
 Award of certificate, diploma and degree through affiliation independently or in
collaboration with institutions/universities/professional bodies in India and abroad.
 To offer short duration programmes for serving executives for their professional and skill
development as these areas are crucial in efficient performance of duties of the staff.
 Independent and collaborative research with institutions/firms/organizations and
sponsored research and consultancy.
 Provide financial support and funds to organizations/institutions engaged in the
promotion of aims and objectives of the institute and carrying education , training and
research in the area of Aviation related Engineering Maintenance , Systems Maintenance
and Airport Design Development and Management etc. by affiliating with Indian and
Foreign eminent institutions/universities of relevant programme of studies.
Industry Profile
India’s civil aviation industry is on a high-growth trajectory. India aims to become the third-
largest aviation market by 2020 and the largest by 2030.
The Civil Aviation industry has ushered in a new era of expansion, driven by factors such as
low-cost carriers (LCCs), modern airports, Foreign Direct Investment (FDI) in domestic airlines,
advanced information technology (IT) interventions and growing emphasis on regional
connectivity. India is the ninth-largest civil aviation market in the world, with a market size of
around US$ 16 billion. India is expected to become the third largest aviation market by 2020#.
“The world is focused on Indian aviation – from manufacturers, tourism boards, airlines and
global businesses to individual travelers, shippers and businessmen. If we can find common
purpose among all stakeholders in Indian aviation, a bright future is at hand” said Mr. Tony
Tyler, Director General and CEO, International Air Transport Association (IATA).
In July 2016, total aircraft movements at all Indian airports stood at 168,400
According to data released by the Department of Industrial Policy and Promotion (DIPP), FDI
inflows in air transport (including air freight) between April 2000 and March 2016 stood at US$
931.05 million.
During January-August 2016, domestic air passenger traffic rose 23.14 per cent to 64.47 million
from 52.36 million during the same period in 2015. Passenger traffic during FY 2015-16
increased at a rate of 21.3 per cent to 85.57 million from 70.54 million in the FY 2014-15.
Government agencies project that around 500 Brownfield and Greenfield airports would be
required by 2020. The private sector is being encouraged to become actively involved in the
construction of airports through different Public Private Partnership models, with substantial
state support in terms of financing, concessional land allotment, tax holidays and other
incentives. In the Union Budget 2016-17, the government introduced various proposals for
Maintenance, Repair and Overhaul (MRO) operations for airplanes. These include customs and
excise duty exemption for tools and tool-kits used in MRO works. The government has also
scrapped the one-year restriction for utilization of duty free parts apart from allowing import of
unserviceable parts by MROs for providing exchange
India’s aviation industry is largely untapped with huge growth opportunities, considering that air
transport is still expensive for majority of the country’s population, of which nearly 40 per cent
is the upwardly mobile middle class.
The industry stakeholders should engage and collaborate with policy makers to implement
efficient and rational decisions that would boost India’s civil aviation industry. With the right
policies and relentless focus on quality, cost and passenger interest, India would be well placed
to achieve its vision of becoming the third-largest aviation market by 2020 and the largest by
2030.
Organization Profile

Background

In the year 1986, the then Institute of Airport Management started its operations from Patterson
Farm House, located in the vicinity of Indira Gandhi International Airport. The Institute moved
to its present campus in 1988.The new building was inaugurated by the Secretary General, ICAO
in December, 1988. It was renamed as National Institute of Aviation Management and Research
(NIAMAR) in 1997 and functioned as such until 2010.

It was a historic moment when Memorandum of Understanding (MoU) was signed with Bureau
of Civil Aviation Security (BCAS), Director General of Civil Aviation(DGCA) and Airports
Authority of India(AAI) to have a joint venture to form a new autonomous body for augmenting
the training activities in the Civil Aviation Sector of the Country and also to impart knowledge to
other stake holders. A society was formed as National Institute of Aviation Management and
Research (NIAMAR-Society) under the Societies Act 1860 on 22nd July,2010. Under the aegis
of NIAMAR Society, Indian Aviation Academy has been established. It aims to develop itself as
Centre of Excellence in the area of Education, Training and Research in Aviation in Asia Pacific
Region.
Indian Aviation Academy is a premier training institute in the field of Aviation Management. It
works towards developing the skills of a large pool of man power of Airports Authority of India,
Bureau of Civil Aviation Security and Director General of Civil Aviation through technological
advancement and consequent refinement of operating standards and procedures including new
standards of safety, security and management techniques. The training imparted caters to the
Airport Operations, Airport Engineering- Construction, Maintenance and Project Management,
Airport Finance, Human Resource Management, Airport Commercial and Land Management,
Aviation Law, Air Cargo Management, Aviation Security and Aviation Safety.
Under the guidance of International Civil Aviation Organization(ICAO),Montreal, Canada under
ICAO TRAIN AIR Programme ,Standardized Training Packages(STPs) on "Bird Hazard Control
Management" and "Airport Pavement Maintenance “have been developed.

.
Functions of IAA

The functions of AAI are as follows:

1. Design, Development, Operation and Maintenance of international and domestic airports
and civil enclaves.
2. Control and Management of the Indian airspace extending beyond the territorial limits of
the country, as accepted by ICAO.
3. Construction, Modification and Management of passenger terminals.
4. Development and Management of cargo terminals at international and domestic airports.
5. Provision of passenger facilities and information system at the passenger terminals at
airports.
6. Expansion and strengthening of operation area, viz. Runways, Aprons, Taxiway etc.
7. Provision of visual aids.
8. Provision of Communication and Navigation aids, viz. ILS, DVOR, DME, Radar etc.
SWOT Analysis Overview

Description: International demand can increase. Higher competition might be possible.

This SWOT Analysis of Airports Authority of India provides a strategic SWOT analysis of the
company's businesses and operations. This free SWOT analysis shows strengths, weaknesses,
opportunities and threats. This SWOT analysis of Airports Authority of India can provide a
competitive advantage.

 SWOT - Strengths  SWOT - Weaknesses

- experienced business units -high investments in research and
-existing distribution and sales development
networks
-barriers of market entry
-high growth rate
-domestic market

 SWOT - Opportunities
 SWOT - Threats
-new markets
-technological problems
-venture capital
-external business risks
-new products and services

The industry shows a growth rate of about 3%.

Industry specific SWOT analysis (Relevance/Importance)
What happens in the underlying industry? Factors and trends affecting the overall industry and
their implications for this business:

 Strengths  Weaknesses
-The industry is more robust than the -Missing suppliers are possible. (36%,
economy in general. (44%, 51%) 52%)
-We see high industry growth rates. -The industry still faces barriers. (41%,
(15%, 20%) 36%)

 Opportunities
-New trade agreements between countries are  Threats
possible. (57%, 17%) -Technological changes are affecting
-Global markets are available. (49%, 33%) the industry. (39%, 11%)
-New technologies are available at reasonable -Automation is an unknown factor for
costs. (16%, 43%) this industry. (26%, 46%)

A SWOT Analysis provides a comprehensive insight into the company’s history, corporate
strategy, business and financial structure, management and operations. The report contains a
detailed SWOT analysis, information on the company’s products and services, key competitors,
as well as detailed financial information.
ORGANIZATIONAL STRUCTURE
TRAINING AT IAA

Training Programmes in the following areas are covered by the Academy

 Airport Operations
 Airport Engineering (Civil, Electrical, Electronics)
 Information Technology
 Project Management
 Airport Finance
 Commercial Aspects of Airport Management
 Human Resource Management
 Office management
 International aviation law
 Cargo Management
 Dangerous Goods Regulations
 Aviation Safety and Regulation
 Environmental Concerns
 AVSEC Training

The Academy has accreditation with International Air Transport Association (IATA) to conduct courses
on Dangerous Goods Regulations. The Academy also has approval of IATA as authorized training
center for "Basic Cargo Introductory Course", & quot; Airport Operation Management &
quot; and "Travel and Tourism Training Programme".
INDIAN AVIATION ACADEMY: TRAINING COURSES
Airside Management (Annex-14)
Duration : 5 Days
Course Objectives: To update the participants on var ious standards and recommended
practices of ICAO as well as the current operating practices of the organization, pertaining to
“Airside Operations
Management” so that only current standards / practices are followed.
Course Contents :
• AAI Act 1994 & Air Regulations
• NOC Procedures
• AIS
• Aerodromes & Ground Aids
• Airport Fire – Fighting and Rescue Services
• Jet Blast & Safety Distances
• SMGC and Vehicular Movement Procedure
• Movement Area Inspection Procedures
• Low Visibility Procedure
• Follow – Me Procedures
• Bird Hazard Control Management
• Aviation Meteorology & Weather Warnings
• Office Orders, Operational Circulars Update

Methodology : Instruction methodology will cover lectures, case studies, group discussions,
demonstrations, action oriented learning exercises, assignments and tests etc. State-of-the-art
audio visual aids including multimedia presentation will also be used during the course.

Target Group : Executives of the level of Jr, Ex ./Assistant Managers, managers from Operations
& ATC Disciplines Non-executives attached to operations and ATC disciplines.

Number of Seats :40

Course Fee : Rs.20,000/-

(Course fee for International participants shall be in US$ )
BASIC AIRPORT OPERATIONS COURSE
Duration: 8 Weeks

Course Objectives: On successful completion of the course, the participant will be able to:
• Perform the assigned duties in Apron Control / Airport Terminal Manager ’s Office
• Monitor airport traffic and maintain Apron Discipline
• Allocate Aircraft Stands as per ICAO Standards
• Initiate, monitor and enforce bird-hazard prevention measures
• Carry out inspection of movement area as per ICAO Standards
• Initiate safety precautions during weather warnings
• Enforce Low Visibility Procedure operations
• Provide Follow – Me Service to Aerodrome Traffic when required
• Carry out protocol duties in the Terminal Building when required
• Record events in log book
Course Contents:
• Terminal Management & Annex 9 (Facilitation)
• Aviation Laws
• HR Management vis-à-vis AAI Rules and Regulations
• Finance and Commercial Management
• Air Traffic Services Management (Annex 11) CAR Series E part–II (Air Traffic Services)
• Airside Management, Annex 14 (Aerodromes)
• Airport Emergency Planning, Annex 14 (Chapter 9)
• MET and LVP
• Airport Security
• Aviation Safety & Licensing of Airports
• Expectations of passengers and other Airport Users
• Customer Care
• Fire Prevention
• Handling of Suspicious items & IED’s
• First – Aid and Medical Emergencies
• Safety, Security & Vigilance
Methodology : Instruction methodology will cover lectures, case studies, group discussions,
demonstrations, action oriented learning exercises, assignments and tests etc. State of the art
audio visual aids including multimedia presentation will also be used during the course.

Target Group :
• Eligible AAI Executives of the level of Assistant Airport
Manager (Ops) and JE (Ops). All fresh appointees in Operations Department.

• Sponsored candidates of the same level from other organization / countries.

Number of Seats: 40
Course Fee: Rs. 1Lac
Under revision. (Course fee for International participants shall be in US$)

AIRPORT TERMINAL MANAGEMENT

Duration : 5 Days
Course Objectives: On successful completion of the course, the participant will be able to:
• Recall the relevant ICAO conventions, Docs. Indian Aircraft Act
1934 & Indian Aircraft Rules 1937.
• List the ICAO SARP’s on Facilitation pertaining to the entry and departure of persons and
their baggage.
• List the Facilities and services for traffic at international airports.
• Ensure safe and smooth functioning of the terminal Building.
Course Contents :
• ICAO and ICAO Docs.
• ICAO SARP’s on Facilitation, Annex-9
• ICAO SARP’s on Security, Annex – 17
• IATA Chapter on facilitation and security
• ACI Resolutions of Facilitation
• Indian Aircraft Act 1934 & Indian Aircraft Rules 1937
• Design of Terminals
• Terminal Building Lighting, Air – conditioning and Conveyor Systems
• Information and Guidance Systems and Flow Concepts
• Terminal Capacities and Peak Period Operations
• Terminal of the next decade – Future of Air Transport
• Commercial Aspects and Generation of Non-traffic Revenues
• Departure, Arrival and Transit Formalities
• Health, Immigration and Customs rules
• Management concepts
• Expectations of passengers and other Airport Users
• Customer Care
• Fire Prevention
• Handling of Suspicious items & IED’s
• First – Aid and Medical Emergencies
• Safety, Security & Vigilance
Methodology : Instruction methodology will cover lectures, case studies, group discussions,
demonstrations, action oriented learning exercises, assignments and tests etc. State of the Art
audio visual aids including multimedia presentation will also be used during the course.
Target Group : Executives of the level of Junior Executive (Ops), Assistant
Manager (Ops) and Manager (Ops) responsible for the Terminal Management at Airports.
Number of Seats : 40
Course Fee : Rs.20,000/-
Under revision. (Course fee for International participants shall be in US$)

REFRESHER COURSE IN AIRPORT OPERATIONS

Duration : 2 Weeks
Course Objectives: After successful completion of the programme the participants will have
the knowledge of various functions of Airport Management and attain desired level of
competence to fulfill the job responsibilities of the Accountable Manager.
Course Contents :
• Duties & Responsibilities of Senior Operations Executives/Accountable Managers /
Safety Officers, Airport Airside Management and Airport Terminal Management.
• ICAO & ICAO Documents, Annex-4, Annex-14,
Annex-15
• Annex – 16, Annex – 17 and Annex – 19
• Aviations Laws – Indian Aircraft Act 1934, Indian Aircraft Rules 1937, AAI Act 1994
• HR Management – Effective Leadership, Team Spirit, Stress Management, Manpower
Planning and Corporate Planning, Changing Aviation Scenario, Manpower Planning –
Airport Program, Training needs and Competency development, Labor Laws, Disciplinary
Proceedings, Public Grievance.
• Overview of Air Traffic Services
• Certification of Aerodrome ICAO Manual 9859, Safety management
• Terminal management and Airport Service Quality ASQ) Parameters
• Commercial Management – Commercial Manual, Commercial Activities
• Land Management
• Finance Management
• Airside Management – CAR Series B, Part 1 and Part 3 (Annex14 – Vol. 1 and 2)
• Safety Management - ICAO Manual 9774 Certification of Aerodromes, CAR Series F
Pt 1 (Requirement for issue of Aerodrome License), CAR Services ‘B’ Part 4 (Exemption
producer for non compliance at Aerodromes), Surveillance Inspection and compliance
Report, ICAO Manual 9859 (Safety Management Manual)
• Airport Emergency Planning, Contingency plans, Disabled Aircraft Removal Plan, Airport
Fire Services.
• Environment Management – Environment Noise pollution, Air pollution (Annex 16)
• Handling of dangerous goods Annex – 18 Annex 17

Methodology :
Instruction methodology will cover lectures, case studies, group discussions, demonstrations;
action oriented learning exercises, assignments and tests etc. State -of the–art audio visual aids
including multimedia presentation will also be used during the course.
Target Group :
Executives of Operations Discipline who have passed the Basic and Advanced Airport
Operations Course with minimum 10 years of experience in Airport Management.

Number of Seats :40

Course Fee: Rs.33, 000/-

Under revision. (Course fee for International participants shall be in US$)
AIR CARGO MANAGEMENT
Duration : 5 Days
Course Objectives: Successful participants will be able to handle and process Air
Cargo in accordance with AAI / Indian Customs Regulations.
Course Contents :
• Global and Indian Air Cargo Environment
• Role of AAI as custodian and in cargo management at airports
• Role of Regulatory Bodies.
• Customs Procedural requirement under Customs Act 1962
• Import / TP Cargo Handling Procedures and Documentation
• Export Cargo Handling Procedures and Documentation
• Cargo Capacity of Aircraft
• Types of ULDs / Unitization
• Master Airway Bill / liability under contract for carriage
• Auction / disposal of old cargo
• Consolidation of cargo and its significance
• Special Cargo Handling
• Effective Warehousing Management
• Security and Safety of Cargo
• Cargo Accounting Procedures / Rates / Charges
• Multimodal Cargo Operation System
• EDI System in Cargo Operation
• AAI Cargo Gazette Notification
• AAI Cargo Waiver Policy and Delegation of Powers
• Future of Cargo Handling Operations
• Insurance / Claim Settlement Procedure
• Banking System in Foreign Trade
• Communication / Inter-personal Skills
• Team Building / Sub-ordinate Development & Motivation
• Customer Care
Methodology : Instruction methodology will cover lectures, case studies, group discussions,
demonstrations; action oriented learning exercises,
assignments and tests etc. State of the art audio visual aids will also be used during the course.
Who can attend : Executives from Cargo Discipline Admission Criteria :
Good command over written and spoken English
Number of Seats :40
Course Fee : Rs.20,000/-
Under revision. (Course fee for International participants shall
be in US$)

Domestic Cargo Orientation Programme

AIR CARGOORIENTATION PROGRAMME

Duration : 3 Days
Course Objectives: To update the participants on various cargo procedures for effective
handling of domestic cargo.
Course Contents:
• Domestic cargo scenario in India - Present and future
• Role of cargo terminal operator
• Air Cargo Regulation - AAI Act, e-commerce.
• Airway Bill/Liability under contract for carriage
• TP cargo Handling procedures and documentation.
• Special Cargo Handling
• Security and safety of Cargo
• Consolidation of Cargo and its significance
• Future of Cargo handling operations.
• Courier operations.
• Multimodal Cargo Operation system.
• Airlines Processes.
• Customer Care.
Methodology:
Instruction methodology will cover lectures, case studies, group discussions, demonstrations,
action oriented learning exercises, assignments and tests etc. state of the art audio visual aids will
also be used during the course.
Who can attend: Executives from Cargo discipline
Admission Criteria: Good command over written and spoken English.
Number of Seats:
40
Course Fee: Rs,12,000/-
Under revision. (Course fee for International participants shall be in US$).

EXECUTIVE DEVELOPMENT PROGRAMME

Duration: 5 Days
Course Objectives: To develop managerial effectiveness of executives.
Course Contents: • Role and responsibilities of executives
• What is Executive Development and why it is necessary
• Communication skills
• Leadership & Team Building
• Conflict Management
• Motivation
• Stress management
• Decision Making & other management principles
• How to become effective executive
• Dealing with Union / Associations
• Appraising performance
• Delegation, Control & Coordination
• Interpersonal relations
Methodology: Instruction methodology will cover lectures, case studies, group discussions,
demonstrations, action oriented learning exercises, Assignments and test etc. State-of-the-art
audio visual aids including multimedia presentation will also be used during the course.

Target Group: Executives from all disciplines (Jr. Executive & above level).
Number of Seats :40

Course Fee : Rs.20,000/-

Under revision. (Course fee for International participants shall be in US$)

Aviation Law & ICAO Annexes
Duration : 4 Days
Course Objectives: On successful completion of the course the participant will be able to
know the Aviation laws, ICAO Annexes for safe planning
of Airports, Airport Licencing, Security provision at Airports and legal - framework of labour
laws, environment protection. To update the knowledge in rapid changing aviation sector.
Course Contents:
1. Overview of Chicago Convention & ICAO Annexes
Part-1
Part-2
2. Aircraft Act 1934 & Aircraft rule 1937
3. Arbitration & Reconciliation Act
4. ICAO Annex-19 (Safety Management System)
5. Overview of ICAO Annex -9 facilitation
6. ICAO Overview Annex-15 ( Aeronautical Information Services)
7. Legal Framework of Aerodrome Licensing
8. Brief of Aerodrome Licensing
9. ICAO Annex-17 Safeguarding International Civil Aviation against Act of unlawful
interference
10. Management of contract labour important provision of law
11. ICAO Annexes-18 (The Safe Transport of Dangerous Goods by Air)
12. ICAO Annexes-16 (Environmental Protection)
13. ICAO Annexes-14 (Aerodrome)
14. MoU-AAI
Methodology: Instruction methodology will cover lectures, case studies, group discussions,
demonstrations, action oriented learning exercises,
assignments and tests etc. state of the art audio visual aids will be also used during the course.
Target Group: Executives (Sr. Manager & above) of all disciplines
Number of Seats :40
Course Fee : Rs.16,000/-
Under revision. (Course fee for International participants shall
be in US$)
Environmental Concerns in Aviation
Duration : 4 Days
Course Objectives: On successful completion of the course, the participant will be able to
improve sensitivity and awareness about environmental
issues. To develop contribution towards its protection through the organizational work and in
daily life.
Course Contents : • Green environment – Planning / Designing
• Sustainable Architecture
1) Energy and Water
2) Water Conservation and Management
3) Solid Waste Management
• Sustainable Built Environment
• Air and Noise Pollution
• Renewable Energy
Methodology: Instruction methodology will cover lectures, case studies, group discussions,
action oriented learning exercises, assignments
and tests etc. State of the art audio visual aids including multimedia presentation will also
be used during the course.
Copies of course material both hard and soft to be distributed for wider circulation and
information.
Target Group
: Executive from Planning, Engineering disciplines and APDs
Number of Seats : 40
Course Fee : Rs.10,000/-
Under revision. (Course fee for International participants shall
be in US$)