Service Diagnosis - SI20-701B - Service Manuals - English

Si20 - 701_B
Pocket
Manual
Service Diagnosis
SkyAir Series Si20-701_B
1. List of Applicable Models .................................. 1

2. Symptom-based Troubleshooting ................... 29
2.1 Overview ............................................................29
2.2 Equipment does not Operate .............................31
2.3 Indoor Unit Fan Operates,
but Compressor does not Operate ....................33
2.4 Cooling / Heating Operation Starts but Stops
Immediately .......................................................36
2.5 After Unit Shuts Down, It cannot be Restarted
for a While ..........................................................38
2.6 Equipment Operates but does not Provide
Cooling ...............................................................41
2.7 Equipment Operates but does not Provide
Heating ..............................................................44
2.8 Equipment Discharges White Mist .....................47
2.9 Equipment Produces Loud Noise or Vibration ...49
2.10Equipment Discharges Dust ..............................52
2.11Remote Controller LCD Displays "88" ................53
3. Troubleshooting by Remote Controller ........... 54
3.1 Procedure of Self-diagnosis by Remote
Controller ...........................................................54
3.2 Error Codes and Description .............................59
3.3 Detailed Error Codes .........................................73
3.4 A0 Error of External Protection Device ...............79
3.5 A1 Indoor Unit PCB Abnormality ........................81
3.6 A3 Drain Water Level System Abnormality .........83
3.7 A6 Indoor Unit Fan Motor Abnormality ...............86
3.8 A6 Fan Motor (M1F) Lock, Overload ..................96
3.9 A7 Swing Flap Motor Abnormality / Lock ............98
3.10A8 Abnormal Power Supply Voltage ................100
3.11A9 Electronic Expansion Valve Coil (Y1E)
Abnormality ......................................................102
3.12AF Drain System Abnormality ...........................105
3.13AF Drain Level above Limit ...............................107
i
Si20-701_B SkyAir Series
3.14AJ Capacity Setting Abnormality ...................... 108

3.15C1 Transmission Error
(between Indoor Unit PCB and Fan PCB) ....... 115
3.16C1 Transmission Error (between Indoor Unit
PCB and Adaptor PCB) ................................... 118
3.17C4, C5, C9 Thermistor Abnormality .................... 121
3.18C6 Defective Combination
(between Indoor Unit PCB and Fan PCB) ....... 123
3.19CC Humidity Sensor System Abnormality ......... 125
3.20CJ Remote Controller Thermistor
Abnormality ...................................................... 128
3.21E0 Actuation of Safety Device .......................... 130
3.22E0 Activation of Outdoor Unit Protection
Device .............................................................. 138
3.23E1 Outdoor Unit PCB Abnormality ................... 140
3.24E3 High Pressure System Abnormality ............143
3.25E3 Abnormally High Pressure Level (HPS) ...... 148
3.26E3 High Pressure Abnormality (HPS) .............. 150
3.27E3 Actuation of High Pressure Switch .............. 153
3.28E4 Low Pressure System Abnormality ............. 162
3.29E4 Actuation of Pressure Sensor ..................... 164
3.30E4 Actuation of Low Pressure Sensor .............. 168
3.31E4 Low Pressure System Abnormality ............. 173
3.32E5 Compressor Motor Lock .............................. 176
3.33E6 Compressor Overcurrent ............................ 181
3.34E7 Outdoor Unit Fan Motor Abnormality .......... 184
3.35E9 Electronic Expansion Valve Abnormality .... 196
3.36E9 Electronic Expansion Valve Coil
Abnormality ...................................................... 200
3.37F3 Discharge Pipe Temperature
Abnormality ...................................................... 210
3.38F3 Discharge Pipe Temperature Control ......... 218
3.39F6 Abnormal Heat Exchanging
Temperature .................................................... 220
3.40F6 Refrigerant Overcharged ............................ 222
3.41H3 High Pressure Switch Abnormality .............. 224
3.42H3 High Pressure Switch System
Abnormality ...................................................... 229
3.43H4 Low Pressure Sensor System
Abnormality ...................................................... 231
ii
3.44H7 Outdoor Unit Fan Motor Signal

Abnormality ......................................................235
3.45H9, J3, J5, J6, J7, J8 Thermistor System
Abnormality ......................................................237
3.46H9 Outdoor Air Thermistor System
Abnormality ......................................................239
3.47J1 Pressure Sensor Abnormality .....................241
3.48J2 Current Sensor System Abnormality ...........243
3.49J3 Discharge Pipe Thermistor System
Abnormality ......................................................245
3.50J5 Suction Pipe Thermistor Abnormality ..........248
3.51J6 Heat Exchanger Thermistor System
Abnormality ......................................................250
3.52J7 Liquid Pipe Thermistor Abnormality ............252
3.53J9 Subcooling Heat Exchanger Gas Pipe
Thermistor Abnormality ....................................254
3.54JA High Pressure Sensor Abnormality .............256
3.55JC Suction Pipe Pressure Sensor
Abnormality ......................................................259
3.56L1 Outdoor Unit PCB Abnormality ...................261
3.57L1 Outdoor Inverter PCB Abnormality ..............263
3.58L1 Outdoor Unit PCB Abnormality ...................265
3.59L4 Overcurrent of DC Output
(Instantaneous) ................................................268
3.60L4 Radiation Fin Temperature Rise .................270
3.61L5 Overcurrent of DC Output
(Instantaneous) ................................................278
3.62L5 Momentary Overcurrent of Inverter
Compressor .....................................................281
3.63L5 Output Overcurrent Detection .....................284
3.64L5 Inverter Compressor Abnormality ...............287
3.65L5 Output Overcurrent Detection .....................290
3.66(L8) Electronic Thermal Switch (Time Lag) ......294
3.67L8 Inverter Current Abnormality .......................297
3.68L8 Inverter Compressor Overcurrent ...............300
3.69L8 Electronic Thermal (Time Lag) ....................303
3.70L9 Stall Prevention (Time Lag) .........................309
3.71L9 Inverter Startup Error ..................................311
3.72LC Transmission Error Between Inverter and
Control PCB .....................................................317
iii
3.73LC Transmission Error

(between Control PCB and Inverter PCB) ....... 323
3.74P1 Inverter Over-Ripple Protection ..................326
3.75P1 Open Phase or Power Supply Voltage
Imbalance ........................................................ 329
3.76P4 Radiation Fin Thermistor Abnormality ......... 331
3.77P4 Radiation Fin Thermistor or Related
Abnormality ...................................................... 335
3.78PJ Defective Capacity Setting .......................... 336
3.79PJ Error in Capacity Setting .............................338
3.80PJ Field Setting Error after Replacing Main
PCB or Defective Combination of PCB ............339
3.81PJ Defective Combination of Inverter and
Fan Driver ........................................................ 341
3.82PJ Defective Capacity Setting .......................... 343
3.83U0 Refrigerant Shortage ................................... 347
3.84U0 Low Pressure Drop Due to Refrigerant
Shortage or Electronic Expansion
Valve Failure .................................................... 349
3.85U0 Refrigerant Shortage ................................... 352
3.86U1 Reverse Phase ........................................... 358
3.87U2 Insufficient Voltage ...................................... 361
3.88U2 Power Supply Voltage Abnormality ............. 363
3.89U2 Power Supply Insufficient or Instantaneous
Failure .............................................................. 365
3.90U2 Power Supply Voltage Abnormality ............. 370
3.91U3 Check Operation is not Executed ............... 373
3.92U4 or UF Transmission Error
(Between Indoor Unit and Outdoor Unit) ......... 375
3.93U4 Transmission Error Between Indoor Unit
and Outdoor Unit ............................................. 381
3.94U5 Transmission Error Between Indoor Unit
and Remote Controller .................................... 404
3.95U7 Transmission Error Between Outdoor
Units ................................................................ 412
3.96U8 Transmission Error Between Main Remote
Controller and Sub Remote Controller ............. 415
3.97U9 Transmission Error Between Indoor and
Outdoor Units in the Same System ................. 421
3.98UA Defective Field Setting Switch .................... 424
iv
3.99UA Improper Combination of Indoor and

Outdoor Units, Indoor Units and
Remote Controller ............................................427
3.100UA Field Setting Switch Abnormality ...............430
3.101UA Field Setting Switch and Transmission
Line Abnormality ..............................................433
3.102UC Centralized Address Setting Error .............437
3.103UC Address Duplication of Centralized
Controller .........................................................438
3.104UE Transmission Error between Centralized
Controller and Indoor Unit ................................439
3.105UF Mis-connection of Field Wiring ..................447
3.106UF System is not Set yet ................................448
3.107UF Transmission Error between Indoor and
Outdoor Unit / Piping and Wiring Mismatch /
Refrigerant Shortage .......................................450
3.108UF Transmission System Abnormality
(between Indoor and Outdoor Units) ...............455
3.109UH System Error, Refrigerant System
Address Undefined ..........................................456
3.110Check ............................................................459
v
vi
List of Applicable Models Si20-701_B
1. List of Applicable Models

R-FU Series
Series Outdoor Units Indoor Units
R71FUV1 FA71FVEK
R100FUV1 FA100FVEK
R71FUV1 FH71BVE
R100FUV1 FH100BVE
R-FUV1
R71FUV1 FHC71KVE
R100FUV1 FHC100KVE
R71FUV1 FV71LVE
R100FUV1 FV100LVE
R71FUY1 FA71FVEK
R100FUY1 FA100FVEK
R71FUY1 FH71BVE
R100FUY1 FH100BVE
R125FUY1 FH125BVE
R71FUY1 FHC71KVE
R-FUY1
R100FUY1 FHC100KVE
R125FUY1 FHC125KVE
R140KUY1 FHYC140KVE
R71FUY1 FV71LVE
R100FUY1 FV100LVE
R125FUY1 FV125LVE
R71FUVAL FA71FVEK
R100FUVAL FA100FVEK
R71FUVAL FH71BVE
R100FUVAL FH100BVE
R-FUVAL
R71FUVAL FHC71KVE
R100FUVAL FHC100KVE
R71FUVAL FV71LVE
R100FUVAL FV100LVE
R125FUTAL FH125BVE
R-FUTAL R125FUTAL FHC125KVE
R125FUTAL FV125LVE
1
Si20-701_B List of Applicable Models
R-GA Series
R50GAV1A FH50BVE
R-GAV
R60GAV1A FH60BVE
R-G Series
R35GV1 FH35BVE
R50GV1 FH50BVE
R60GV1 FH60BVE
R35GV1 FHB35FV1
R50GV1 FHB45FV1
R60GV1 FHB60FV1
R-GV1
R35GV1 FHC35KVE
R50GV1 FHC50KVE
R60GV1 FHC60KVE
R35GV1 FHK35FV1
R50GV1 FHK45FV1
R60GV1 FHK60FV1
R35GV1A FHC35KVE
R-GV1A R50GV1A FHC50KVE
R60GV1A FHC60KVE
R50GVAL FH50BVE
R60GVAL FH60BVE
R-GVAL
R50GVAL FHC50KVE
R60GVAL FHC60KVE
R60GV1K FHC60KVE
R60GV1K FH60BVE
R-GV1K
R60GV1K FHB60FV1
R60GV1K FHK60FV1
2
R-KU Series
R71KUV1 FAY71FAVE
R100KUV1 FAY100FAVE
R71KUV1 FHK71FV1
R71KUV1 FHY71BVE
R100KUV1 FHY100BVE
R71KUV1 FHYB71FV1
R-KUV1 R100KUV1 FHYB100FV1
R71KUV1 FHYC71KVE
R100KUV1 FHYC100KVE
R71KUV1 FUY71FJV1
R100KUV1 FUY100FJV1
R71KUV1 FVY71LVE
R100KUV1 FVY100LVE
R71KUY1 FAY71FAVE
R100KUY1 FAY100FAVE
R71KUY1 FHK71FV1
R71KUY1 FHY71BVE
R100KUY1 FHY100BVE
R125KUY1 FHY125BVE
R71KUY1 FHYB71FV1
R100KUY1 FHYB100FV1
R125KUY1 FHYB125FV1
R-KUY1
R71KUY1 FHYC71KVE
R100KUY1 FHYC100KVE
R125KUY1 FHYC125KVE
R71KUY1 FUY71FJV1
R100KUY1 FUY100FJV1
R125KUY1 FUY125FJV1
R71KUY1 FVY71LVE
R100KUY1 FVY100LVE
R125KUY1 FVY125LVE
3

R71KUVAL FAY71FAVE
R100KUVAL FAY100FAVE
R71KUVAL FHY71BVE
R100KUVAL FHY100BVE
R-KUVAL
R71KUVAL FHYC71KVE
R100KUVAL FHYC100KVE
R71KUVAL FVY71LVE
R100KUVAL FVY100LVE
R125KUTAL FHY125BVE
R125KUTAL FHYC125KVE
R-KUTAL
R140KUTAL FHYC140KVE
R125KUTAL FVY125LVE
R-KUTALK R140KUTALK FHYC140KVE
R-KUYALK R140KUYALK FHYC140KVE
R125KUYAL FHY125BVE
R125KUYAL FHYC125KVE
R-KUYAL
R140KUYAL FHYC140KVE
R125KUYAL FVY125LVE
R-LU Series
R71LUV1 FAY71FAVE
R100LUV1 FAY100FAVE
R71LUV1 FAY71LVE
R71LUV1 FDYM03FAV1
R100LUV1 FDYM04FAV1
R71LUV1 FHY71BVE
R100LUV1 FHY100BVE
R71LUV1 FHYB71FV1
R-LUV1
R100LUV1 FHYB100FV1
R71LUV1 FHYC71KVE
R100LUV1 FHYC100KVE
R71LUV1 FHYK71FJV1
R71LUV1 FUY71FJV1
R100LUV1 FUY100FJV1
R71LUV1 FVY71LAVE
R100LUV1 FVY100LAVE
4

R71LUV1 FHY35BVE 2
R-LUV1 R100LUV1 FHY50BVE 2
(Twin) R71LUV1 FHYC35KVE 2
R100LUV1 FHYC50KVE 2
R71LUY1 FAY71FAVE
R100LUY1 FAY100FAVE
R71LUY1 FAY71LVE
R71LUY1 FDYM03FAV1
R100LUY1 FDYM04FAV1
R125LUY1 FDYM05FAV1
R140LUY1 FDYM06FAV1
R71LUY1 FHY71BVE
R100LUY1 FHY100BVE
R125LUY1 FHY125BVE
R71LUY1 FHYB71FV1
R100LUY1 FHYB100FV1
R-LUY1
R125LUY1 FHYB125FV1
R71LUY1 FHYC71KVE(4)
R71LUY1 FHYK71FJV1
R71LUY1 FUY71FJV1
R100LUY1 FUY100FJV1
R125LUY1 FUY125FJV1
R71LUY1 FVY71LAVE(4)
R71LUY1 FHY35BVE 2
R100LUY1 FHY50BVE 2
R125LUY1 FHY60BVE 2
R-LUY1 R140LUY1 FHY71BVE 2
(Twin) R71LUY1 FHYC35KVE 2
R100LUY1 FHYC50KVE 2
5

R-LUY1 R140LUY1 FHY50BVE 3
(Triple) R140LUY1 FHYC50KVE 3
R-LUY2S
R42LUY2S FHC21KV2S 2
(Twin)
R71LUVAL FAY71FAVE
R100LUVAL FAY100FAVE
R71LUVAL FAY71LVE
R71LUVAL FDYM03FAVAL
R100LUVAL FDYM04FAVAL
R-LUVAL
R100LUVAL FHY100BVE
R71LUVAL FHYC71KVE
R100LUVAL FHYC100KVE
R71LUVAL FVY71LAVE
R100LUVAL FVY100LAVE
R125LUTAL FDYM05FAVAL
R140LUTAL FDYM06FAVAL
R-LUTAL
R125LUTAL FHY125BVE
R125LUTAL FVY125LAVE
R-LUTAL R140LUTAL FHY71BVE 2
(Twin) R140LUTAL FHYC71KVE 2
R-LUTAL R140LUTAL FHY50BVE 3
(Multi Use) R140LUTAL FHYC50KVE 3
R125LUYAL FDYM05FAVAL
R140LUYAL FDYM06FAVAL
R-LUYAL
R125LUYAL FHY125BVE
R125LUYAL FVY125LAVE
R71LUYAL FHY35BVE 2
R100LUYAL FHY50BVE 2
R125LUYAL FHY60BVE 2
R-LUYAL R140LUYAL FHY71BVE 2
(Twin) R71LUYAL FHYC35KVE 2
R100LUYAL FHYC50KVE 2
R-LUYAL R140LUYAL FHY50BVE 3
(Multi Use) R140LUYAL FHYC50KVE 3
6
R-NU Series
R18NUV1(4)(5) FDBG18NUV1(4)(5)
R21NUV1(4)(5) FDBG21NUV1(4)(5)
R26NUV1(4)(5) FDBG26NUV1(4)(5)
R26NUV1(4)(5) FDMG26NUV1(4)(5)
R30NUV1 FDMG30NUV1
R36NUV1(5) FDMG36NUV1(5)
R21NUV1(4)(5) FH21NUV1(4)(5)
R-NUV1 R26NUV1(4)(5) FH26NUV1(4)(5)
R30NUV1 FH30NUV1
R36NUV1(5) FH36NUV1(5)
R18NUV1(4)(5) FHC18NUV1(4)(5)
R21NUV1(4)(5) FHC21NUV1(4)(5)
R26NUV1(4)(5) FHC26NUV1(4)(5)
R30NUV1 FHC30NUV1
R36NUV1(5) FHC36NUV1(5)
R26NUY1(4)(5) FDBG26NUV1(4)(5)
R26NUY1(4)(5) FDMG26NUV1(4)(5)
R30NUY1 FDMG30NUV1
R36NUY1(4)(5) FDMG36NUV1(4)(5)
R42NUY1(4)(5) FDMG42NUV1(4)(5)
R48NUY1(4)(5) FDMG48NUV1(4)(5)
R51NUY1(4)(5) FDMG51NUV1(4)(5)
R56NUY1(4)(5) FDMG56NUV1(4)(5)
R26NUY1(4)(5) FH26NUV1(4)(5)
R-NUY1
R30NUY1 FH30NUV1
R36NUY1(4)(5) FH36NUV1(4)(5)
R42NUY1(4)(5) FH42NUV1(4)(5)
R48NUY1(4)(5) FH48NUV1(4)(5)
R26NUY1(4)(5) FHC26NUV1(4)(5)
R30NUY1 FHC30NUV1
R36NUY1(4)(5) FHC36NUV1(4)(5)
R42NUY1(4)(5) FHC42NUV1(4)(5)
R48NUY1(4)(5) FHC48NUV1(4)(5)
7

R13NUV2S FDBT13NUV2S
R13NUV2S FDBT13PUV2S
R30NUV2S FDMG30NUV2S
R-NUV2S
R36NUV2S FDMG36NUV2S
R13NUV2S1 FH13NUV2S
R18NUV2S1 FH18NUV2S
R24NUV2S FH24NUV2S
R30NUV2S FH30NUV2S
R36NUV2S FH36NUV2S
R18NUV2S FHC18NUV2S
R24NUV2S FHC24NUV2S
R30NUV2S FHC30NUV2S
R36NUV2S FHC36NUV2S
8

R30NUY2S FDBT30NUV2S
R48NUY2S FDBT48PUV2S
R30NUY2S FDMG30NUV2S
R-NUY2S R48NUY2S FDMG48NVV2S
R51NUY2S FDMG51NVV2S
R56NUY2S FDMG56NVV2S
R48NUY2S FDMG48PUV2S
R30NUY2S FH30NUV2S
R36NUY2S FH36NUV2S
R42NUY2S FH42NUV2S
R48NUY2S FH48NUV2S
R30NUY2S FHC30NUV2S
R36NUY2S FHC36NUV2S
R42NUY2S FHC42NUV2S
R48NUY2S FHC48NUV2S
9
R-PU Series
R30PUV2S FDBT30PUV2S
R30PUV2S FDMG30PUV2S
R36PUV2S FDMG36PUV2S
R-PUV2S R30PUV2S FDMG30NVV2S
R36PUV2S FDMG36NVV2S
R30PUV2S FH30PUV2S
R36PUV2S FH36PUV2S
R30PUV2S FHC30PUV2S
R36PUV2S FHC36PUV2S
R30PUY2S FH30PUV2S
R36PUY2S FH36PUV2S
R42PUY2S FH42PUV2S
R30PUY2S FHC30PUV2S
R36PUY2S FHC36PUV2S
R42PUY2S FHC42PUV2S
R30PUY2S FDBT30PUV2S
R-PUY2S R36PUY2S FDBT36PUV2S
R30PUY2S FDMG30NVV2S
R30PUY2S FDMG30PUV2S
10
RR-M Series
RR71MV1 FAQ71BVV1B
RR71MV1 FBQ71DV1
RR-MV1
RR71MV1 FCQ71KVEA
RR71MV1 FHQ71BVV1B
RR71MY1 FAQ71BVV1B
RR100MY1 FAQ100BVV1B
RR71MY1 FBQ71DV1
RR100MY1 FBQ100DV1
RR125MY1 FBQ125DV1
RR140MY1 FBQ140DV1
RR-MY1 RR71MY1 FCQ71KVEA
RR100MY1 FCQ100KVEA
RR125MY1 FCQ125KVEA
RR140MY1 FCQ140KVEA
RR71MY1 FHQ71BVV1B
RR100MY1 FHQ100BVV1B
RR125MY1 FHQ125BVV1B
RY-FU Series
RY71FUVAL FAY71FVE
RY100FUVAL FAY100FVE
RY71FUVAL FHY71BVE
RY100FUVAL FHY100BVE
RY71FUVAL FHYB71FVAL
RY-FUVAL
RY100FUVAL FHYB100FVAL
RY71FUVAL FHYC71KVE
RY100FUVAL FHYC100KVE
RY71FUVAL FVY71LVE
RY100FUVAL FVY100LVE
RY125FUTAL FHY125BVE
RY125FUTAL FHYB125FVAL
RY-FUTAL
RY125FUTAL FHYC125KVE
RY125FUTAL FVY125LVE
11
RY-FV Series
RY35FV1A FHY35BVE
RY35FV1A FHYB35FV1
RY-FV1A
RY35FV1A FHYC35KVE
RY35FV1A FHYK35FJV1
RY-G Series
RY50GVAL FHY50BVE
RY60GVAL FHY60BVE
RY-GVAL
RY50GVAL FHYC50KVE
RY60GVAL FHYC60KVE
RY50GV1A FHYB45FV1
RY60GV1A FHYB60FV1
RY50GV1A FHYC50KVE
RY-GV1A
RY60GV1A FHYC60KVE
RY50GV1A FHYK45FJV1
RY60GV1A FHYK60FJV1
RY-GAV Series
RY50GAV1A FHY50BVE
RY-GAV
RY60GAV1A FHY60BVE
12
RY-KU Series
RY71KUV1 FAY71FAVE
RY100KUV1 FAY100FAVE
RY71KUV1 FHY71BVE
RY100KUV1 FHY100BVE
RY71KUV1 FHYB71FV1
RY100KUV1 FHYB100FV1
RY71KUV1 FHYC71KVE
RY-KUV1
RY100KUV1 FHYC100KVE
RY71KUV1 FHYK71FJV1
RY71KUY1 FHYK71FJV1
RY71KUV1 FUY71FJV1
RY100KUV1 FUY100FJV1
RY71KUV1 FVY71LVE
RY100KUV1 FVY100LVE
RY71KUY1 FAY71FAVE
RY100KUY1 FAY100FAVE
RY71KUY1 FHY71BVE
RY100KUY1 FHY100BVE
RY125KUY1 FHY125BVE
RY71KUY1 FHYB71FV1
RY100KUY1 FHYB100FV1
RY125KUY1 FHYB125FV1
RY71KUY1 FHYC71KVE
RY-KUY1
RY100KUY1 FHYC100KVE
RY71KUY1 FUY71FJV1
RY100KUY1 FUY100FJV1
RY125KUY1 FUY125FJV1
RY71KUY1 FVY71LVE
RY100KUY1 FVY100LVE
RY125KUY1 FVY125LVE
RY-KUTAL RY140KUTAL FHYC140KVE
RY-KUTALK RY140KUTALK FHYC140KVE
RY-KUYAL RY140KUYAL FHYC140KVE
RY-KUYALK RY140KUYALK FHYC140KVE
13
RY-LU Series
RY71LUV1 FAY71FAVE
RY100LUV1 FAY100FAVE
RY71LUV1 FAY71LVE
RY71LUV1 FDYB71KAVE
RY71LUV1 FDYM03FAV1
RY100LUV1 FDYM04FAV1
RY71LUV1 FHY71BVE
RY100LUV1 FHY100BVE
RY-LUV1 RY71LUV1 FHYB71FV1
RY100LUV1 FHYB100FV1
RY71LUV1 FHYC71KVE
RY100LUV1 FHYC100KVE
RY71LUV1 FHYK71FJV1
RY71LUV1 FUY71FJV1
RY100LUV1 FUY100FJV1
RY71LUV1 FVY71LAVE
RY100LUV1 FVY100LAVE
RY71LUV1 FHY35BVE 2
RY-LUV1 RY100LUV1 FHY50BVE 2
(Twin) RY71LUV1 FHYC35KVE 2
RY100LUV1 FHYC50KVE 2
14

RY71LUY1 FAY71FAVE
RY100LUY1 FAY100FAVE
RY71LUY1 FAY71LVE
RY140LUY1 FDY06KAY1
RY71LUY1 FDY71KFV1
RY100LUY1 FDY100KFV1
RY71LUY1 FDYB71KAVE
RY71LUY1 FDYM03FAV1
RY100LUY1 FDYM04FAV1
RY71LUY1 FHY71BVE
RY100LUY1 FHY100BVE
RY-LUY1
RY125LUY1 FHY125BVE
RY71LUY1 FHYB71FV1
RY100LUY1 FHYB100FV1
RY125LUY1 FHYB125FV1
RY71LUY1 FHYC71KVE
RY100LUY1 FHYC100KVE
RY71LUY1 FHYK71FJV1
RY71LUY1 FUY71FJV1
RY100LUY1 FUY100FJV1
RY125LUY1 FUY125FJV1
RY71LUY1 FVY71LAVE
RY100LUY1 FVY100LAVE
RY125LUY1 FVY125LAVE
15

RY71LUY1 FHY35BVE 2
RY100LUY1 FHY50BVE 2
RY-LUY1
RY71LUY1 FHYC35KVE 2
RY-LUY1
RY140LUTAL FDYM06FAVAL
RY140LUTAL FHYC140KVE
RY140LUTAL FHY50KVE 3
RY-LUTAL
RY140LUTAL FHY71KVE 2
RY140LUTAL FHYC50KVE 3
RY140LUTAL FHYC71KVE 2
RY140LUVAL FDYM06FAVAL
RY-LUVAL
RY140LUVAL FHYC140KVE
RY-LUYAL RY140LUYAL FHY71KVE 2
(Twin) RY140LUYAL FHYC71KVE 2
RY-LUYAL RY140LUYAL FHY50KVE 3
(Triple) RY140LUYAL FHYC50KVE 3
RZ-L Series
RZ71LV1 FAY71FAVE
RZ-LV1 RZ71LV1 FHYB71FV1
RZ71LV1 FHYC71KVE
16
RZQ-B Series
RZQ-B7V3B RZQS100B7V3B FCQ35C7VEB 3
RZQ100B8W1B FAQ100BUV1B
RZQ100B8W1B FBQ100B7V3B
RZQ125B8W1B FBQ125B7V3B
RZQ100B8W1B FCQ100C7VEB
RZQ125B8W1B FCQ125C7VEB
RZQ100B8W1B FCQH100C7VEB
RZQ-B8W1B RZQ125B8W1B FCQH125C7VEB
RZQ140B8W1B FCQH140C7VEB
RZQ125B8W1B FDQ125B7V3B
RZQ100B8W1B FHQ100BUV1B
RZQ125B8W1B FHQ125BUV1B
RZQ100B8W1B FUQ100BUV1B
RZQ125B8W1B FUQ125BUV1B
RZQ140B8W1B FAQ71BUV1B 2
RZQ100B8W1B FBQ50B7V1 2
RZQ140B8W1B FBQ71B7V3B 2
RZQ100B8W1B FCQ50C7VEB 2
RZQ-B8W1B RZQ140B8W1B FCQ71C7VEB 2
(Twin) RZQ140B8W1B FCQH71C7VEB 2
RZQ100B8W1B FFQ50BV1B 2
RZQ100B8W1B FHQ50BUV1B 2
RZQ140B8W1B FUQ71BUV1B 2
17

(Triple) RZQ100B8W1B FFQ35BV1B 3
(Double-twin) RZQ125B8W1B FFQ35BV1B 4
RZQ71B9V3B FAQ71BUV1B
RZQ71B9V3B FBQ71B7V3B
RZQ71B9V3B FCQ71C7VEB
RZQ-B9V3B
RZQ71B9V3B FCQH71C7VEB
RZQ71B9V3B FHQ71BUV1B
RZQ71B9V3B FUQ71BUV1B
RZQ71B9V3B FBQ35B7V1 2
RZQ-B9V3B RZQ71B9V3B FCQ35C7VEB 2
(Twin) RZQ71B9V3B FFQ35BV1B 2
RZQ71B9V3B FHQ35BUV1B 2
18
RZQ-C Series
RZQ71C7V1B FAQ71BUV1B
RZQ100C7V1B FAQ100BUV1B
RZQ71C7V1B FBQ71B7V3B
RZQ100C7V1B FCQ100C7VEB
RZQ71C7V1B FCQ71C7V3B
RZQ100C7V1B FCQH100C7VEB
RZQ-C7V1B
RZQ71C7V1B FCQH71C7V3B
RZQ125C7V1B FDQ125B7V3B
RZQ71C7V1B FHQ71BUV1B
RZQ71C7V1B FUQ71BUV1B
19

RZQ140C7V1B FAQ71BUV1B 2
RZQ71C7V1B FBQ35B7V1 2
RZQ140C7V1B FBQ71B7V3B 2
RZQ100C7V1B FCQ50C7VEB 2
RZQ71C7V1B FCQ35C7V3B 2
RZQ-C7V1B
(Twin)
RZQ140C7V1B FCQH71C7VEB 2
RZQ71C7V1B FFQ35BV1B 2
RZQ71C7V1B FHQ35BUV1B 2
RZQ140C7V1B FUQ71BUV1B 2
RZQ-C7V1B
(Triple)
RZQ140C7V1B FCQ50V7V3B 3
20

RZQ-C7V1B RZQ125C7V1B FCQ35C7V3B 4
(Double-twin) RZQ140C7V1B FCQ35C7V3B 4
RZQ200C7Y1B FDQ200B7V3B
RZQ-C7Y1B
RZQ250C7Y1B FDQ250B7V3B
RZQ200C7Y1B FAQ100BUV1B 2
RZQ200C7Y1B FBQ 100B7V3B 2
RZQ250C7Y1B FBQ 125B7V3B 2
RZQ200C7Y1B FCQ100C7VEB 2
RZQ-C7Y1B RZQ250C7Y1B FCQ125C7VEB 2
(Twin) RZQ250C7Y1B FDQ125B7V3B 2
RZQ200C7Y1B FHQ100BUV1B 2
RZQ200C7Y1B FUQ100BUV1B 2
RZQ200C7Y1B FAQ71BUV1B 3
RZQ200C7Y1B FBQ60B7V1 3
RZQ200C7Y1B FBQ71B7V3B 3
RZQ-C7Y1B
(Triple)
RZQ200C7Y1B FFQ60BV1B 3
21

RZQ-C7Y1B RZQ250C7Y1B FCQ60C7VEB 4
(Double-twin) RZQ200C7Y1B FFQ50BV1B 4
RZQ250C7Y1B FFQ60BV1B 4
RZQG-L Series
RZQG71LV1B FCQG71EVEB
RZQG-LV1B
RZQG71LV1B FHQG71CVEB
22
RZQ-H Series
RZQ100HY4A FBQ100DV1
RZQ-HY RZQ100HY4A FCQ100KVEA
RZQ125HY4A FCQ125KVEA
RZQ100HY4A FHQ100BVV1B
RZQ125HY4A FHQ125BVV1B
RZQ-K Series
RZQ71KAVLT FBQ71DVET
RZQ100KAVLT FBQ100DVET
RZQ125KATLT FBQ125DVET
RZQ140KATLT FBQ140DVET
RZQ-KA
RZQ71KAVLT FCQ71KVLT
RZQ100KAVLT FCQ100KVLT
RZQ125KATLT FCQ125KVLT
RZQ140KATLT FCQ140KVLT
RZQ71KBV1 FAQ71BVV1B
RZQ100KBV1 FAQ100BVV1B
RZQ71KBV1 FBQ71DV1
RZQ71KBV1 FCQ71KVEA
RZQ-KB
RZQ100KBV1 FCQ100KVEA
RZQ160HY4A FCQ140KVEA
RZQ71KBV1 FHQ71BVV1B
RZQ100KBV1 FHQ100BVV1B
RZQ71KCVLT FBQ71DAVET
RZQ100KCVLT FBQ100DAVET
RZQ125KCTLT FBQ125DAVET
RZQ140KCTLT FBQ140DAVET
RZQ-KC
RZQ71KCVLT FCQ71KVLT
RZQ100KCVLT FCQ100KVLT
RZQ125KCTLT FCQ125KAVLT
RZQ140KCTLT FCQ140KAVLT
23
RZQS-B Series
RZQS71B7V3B FAQ71BUV1B
RZQS100B7V3B FAQ100BUV1B
RZQS71B7V3B FBQ71B7V3B
RZQS100B7V3B FBQ100B7V3B
RZQS71B7V3B FCQ71C7VEB
RZQS100B7V3B FCQ100C7VEB
RZQS-B7V3B
RZQS71B7V3B FCQH71C7VEB
RZQS100B7V3B FCQH100C7VEB
RZQS71B7V3B FHQ71BUV1B
RZQS100B7V3B FHQ100BUV1B
RZQS71B7V3B FUQ71BUV1B
RZQS100B7V3B FUQ100BUV1B
RZQS71B7V3B FBQ35B7V1 2
RZQS71B7V3B FCQ35C7VEB 2
RZQS-B7V3B RZQS100B7V3B FCQ50C7VEB 2
(Twin) RZQS71B7V3B FFQ35BV1B 2
RZQS100B7V3B FFQ50BV1B 2
RZQS71B7V3B FHQ35BUV1B 2
RZQS100B7V3B FFQ35BV1B 3
RZQS-B7V3B
(Triple)
24
RZQS-C Series
RZQS125C7V1B FBQ125B7V3B
RZQS125C7V1B FCQ125C7VEB
RZQS140C7V1B FCQ140C7VEB
RZQS125C7V1B FCQH125C7VEB
RZQS-C7V1B
RZQS140C7V1B FCQH140C7VEB
RZQS125C7V1B FDQ125B7V3B
RZQS125C7V1B FHQ125BUV1B
RZQS125C7V1B FUQ125BUV1B
RZQS140C7V1B FAQ71BUV1B 2
RZQS125C7V1B FBQ60B7V1 2
RZQS140C7V1B FBQ71B7V3B 2
RZQS125C7V1B FCQ60C7VEB 2
RZQS-C7V1B RZQS140C7V1B FCQ71C7VEB 2
(Twin) RZQS140C7V1B FCQH71C7VEB 2
RZQS125C7V1B FFQ60BV1B 2
RZQS125C7V1B FHQ60BUV1B 2
RZQS140C7V1B FUQ71BUV1B 2
(Triple) RZQS125C7V1B FFQ50BV1B 3
(Double-twin) RZQS125C7V1B FFQ35BV1B 4
25
RZR-HU Series
RZR100HUY1 FBQ100DV1
RZR100HUY1 FCQ100KVEA
RZR-HUY1
RZR100HUY1 FHQ100BV1B
RZR125HUY1 FHQ125BV1B
RZR100HUY1 FHQ100BVV1B
RZR125HUY1 FHQ125BVV1B
RZR30HUY2S FBQ30DV2S
RZR-HUY2S
RZR30HUY2S FCQ30KV2S
RZR-KU Series
RZR71KUV1 FBQ71DV1
RZR100KUV1 FBQ100DV1
RZR71KUV1 FCQ71KVEA
RZR100KUV1 FCQ100KVEA
RZR-KUV1
RZR71KUV1 FHQ71BV1B
RZR100KUV1 FHQ100BV1B
RZR125KUV1 FHQ125BV1B
RZR71KUV1 FHQ71BVV1B
26

RZR30KUV2S FBQ30DV2S
RZR-KUV2S
RZR30KUV2S FCQ30KV2S
RZY-L Series
RZY71LV1 FAY71FAVE
RZY-LV1 RZY71LV1 FHYB71FV1
RZY71LV1 FHYC71KVE
RZY71LVAL FAY71FAVE
RZY-LVAL RZY71LVAL FHYB71FVAL
RZY71LVAL FHYC71KVE
RZY100LTAL FAY100FAVE
RZY100LTAL FHYB100FVAL
RZY125LTAL FHYB125FVAL
RZY-LTAL RZY100LTAL FHYC100KVE
RZY125LTAL FHYC125KVE
RZY100LTAL FVY100LVE
RZY125LTAL FVY125LVE
27
CMSQ Series
FMCQ50A7VEB
FMCQ60A7VEB
FMCQ71A7VEB
FMCQ100A7VEB
FMCQ125A7VEB
FMDQ50A7V3B
FMDQ60A7V3B
CMSQ-A7W1B CMSQ200A7W1B
FMDQ71A7V3B
(Multi) CMSQ250A7W1B
FMDQ100A7V3B
FMDQ125A7V3B
FMDQ50B7VEB
FMDQ60B7VEB
FMDQ71B7VEB
FMDQ100B7VEB
FMDQ125B7VEB
28
Symptom-based Troubleshooting Si20-701_B
2. Symptom-based
Troubleshooting
2.1 Overview
Symptom Details of Measures
1 Equipment does not operate. Refer to P.31
Indoor unit fan operates, but
2 Refer to P.33
compressor does not operate.
Cooling/heating operation starts
3 Refer to P.36
but stops immediately.
After unit shuts down, it cannot
4 Refer to P.38
be restarted for a while.
Equipment operates but does
5 Refer to P.41
not provide cooling.
Equipment operates but does
6 Refer to P.44
not provide heating.
Equipment discharges white
7 Refer to P.47
mist.
Equipment produces loud noise
8 Refer to P.49
or vibration.
9 Equipment discharges dust. Refer to P.52
Remote controller LCD displays
10 Refer to P.53
88.
Room smell and cigarette odors
accumulated inside the indoor
11 Equipment emits odor. unit are discharged with air.
Inside of the indoor unit must be
cleaned.
It is normal.
Flap operates when power is
12 The flap initializes for accurate
turned ON.
positioning.
It is normal.
Change of operation mode There is a control function that
13
causes flap to move. moves the flap when operation
mode is changed.
It is normal.
Fan operates in M tap during
It is caused by the activation of
14 heating even if remote controller
the overload control (airflow shift
is set to L tap.
control).
It is normal.
It is caused by the activation of
Flap automatically moves during
15 the dew condensation
cooling.
prevention function or ceiling
soiling prevention function.
29
Si20-701_B Symptom-based Troubleshooting
Symptom Details of Measures

Indoor unit fan operates in L
It is normal.
tap for 1 minute in program dry
16 The monitoring function forcibly
mode even if compressor is not
operates the fan for 1 minute.
operating.
It is normal.
The fan operates in the LL tap
Indoor unit fan operates after
17 for 60 to 100 seconds to
heating operation stops.
dissipate the residual heat in the
heater.
It is normal.
Drain pump operates when The drain pump continues to
18
equipment is not operating. operate for several minutes after
equipment is turned OFF.
Horizontal swing sends air to It is normal.
different directions in cooling The airflow direction in cooling/
19
and heating even if it is set to dry operation is different from
the same position. that in heating/fan operation.
It is normal.
Flap remains horizontal even if it
20 The flap does not swing in the
is set to swing mode.
thermostat OFF mode.
It is normal.
When operating in remote
The thermostat may be
control thermostat, the
controlled with the suction air
21 thermostat turns OFF before
temperature (body thermostat),
temperature of remote control
concurrently with the set
reaches the set temperature.
temperature.
30
2.2 Equipment does not Operate

Applicable Model
All models of SkyAir series
Supposed Causes
Fuse blown or disorder of contact in operation circuit
Defective operation switch or contact point
Defective high pressure switch
Defective magnetic switch for fan motor
Activation or fault of overcurrent relay for fan motor
Defective overcurrent relay for compressor
Defective compressor protection thermostat
Insufficient insulation in electric system
Defective contact point of magnetic switch for
compressor
Defective compressor
Defective remote controller or low batteries (wireless)
Incorrect address setting of wireless remote controller
31
Troubleshooting
Be sure to turn off the power switch before
connecting or disconnecting connectors, or parts
Caution may be damaged.
Is the
power switch YES
OFF or fuse for power Turn ON the
switch blown? power switch or
replace the fuse.
If high-harmonics
NO circuit breaker is
not used on the
inverter
compressor,
replace the circuit
breaker.
Is there YES
power failure? Wait until power
returns.
NO
Is the
operation YES
switch pressed Normal. Start up
repeatedly? operation after 3
minutes (3-min.
standby).
NO
Is the
thermostat YES
changed and reset Normal. Start up
again? operation after 3
minutes (3-min.
NO standby).
Is the
operation YES
lamp on LCD remote Diagnose based
controller on error code on
blinking? remote controller.
NO
Is the
operation
lamp on indoor unit YES
Diagnose based
signal receiving part on error code on
blinking? remote controller.
NO
Defective electric
component Check the
electric system.
32
2.3 Indoor Unit Fan Operates, but

Compressor does not Operate
Applicable Model
Supposed Causes
Fuse blown or disorder of contact in operation circuit
Defective thermistor
Defective indoor/outdoor unit PCB
Defective magnetic switch
Defective power transistor
33
Troubleshooting
Indoor unit fan runs at setting airflow rate.

(In cooling)
When suction air temperature is higher than set
temperature
(In heating)
When suction air temperature is lower than set
temperature
Is the
power switch YES
OFF or the fuse for Turn ON the
power switch power switch or
blown? replace the fuse.
NO
Is the
heating switch YES
turned ON at outdoor Normal.
air temperature > (Thermostat OFF
32C by outdoor air
temperature)
NO
(1)
Is rated
voltage applied at YES
Replace the
the compressor compressor.
terminals?
NO
(2)
Is rated
voltage output YES
from the magnetic Replace the
switch or power magnetic switch
transistor? or power
transistor.
NO
(3)
Is rated YES
voltage output from Replace the
the PCB? PCB.
NO
Check the
thermistor.
34
Magnetic
Suction air switch or
thermistor Outdoor unit PCB power
Indoor unit PCB transistor
Relay COMP.
Symptom-based Troubleshooting
e d c
Input Output Input Output from Output from Output from
from relay or micro- magnetic Compressor
to to
computer switch or SW
PCB PCB PCB circuit of
power
transistor
35
Si20-701_B
2.4 Cooling / Heating Operation

Starts but Stops Immediately
Applicable Model
Supposed Causes
Refrigerant overcharge
Air mixed in refrigerant system
Defective pressure switch
Defective magnetic switch for outdoor unit fan motor
Defective aux. relay for outdoor unit fan motor
Soiled heat exchanger of outdoor unit
There is an interfering item in airflow of outdoor unit
Defective outdoor unit fan
Soiled air filter of indoor unit
Soiled heat exchanger of indoor unit
There is some interfering item in airflow of indoor unit
Defective indoor unit fan
36
Troubleshooting
Is the
type of remote wired
controller wired or
wireless?
Is the
Wireless operation lamp of YES
remote controller Diagnose based
blinking? on the error code
Is the on remote
operation lamp YES NO controller
of indoor unit receiver
blinking?
NO
Heating:
Indoor unit
Cooling:
Outdoor unit
Does the fan NO

Defective fan
rotate? motor. Check the
YES magnetic switch
and aux. relay for
fan motor.
Is the filter YES
Cleaning
soiled?
NO
Is there YES
any interfering item Remove the
in airflow? interfering item.
NO
Is the heat YES

exchanger soiled? Cleaning of the
heat exchanger
NO
Possible causes as
follows:
Refrigerant After vacuum
overcharge drying, charge
Mixing of air in correct amount of
refrigerant system refrigerant.
Defective pressure Check the
switch pressure switch.
37
2.5 After Unit Shuts Down, It

cannot be Restarted for a
While
Applicable Model
Supposed Causes
Overcurrent relay (for compressor)
Overcurrent relay may act due to the following
reasons
Lower voltage of power supply
Excess level of high pressure
Insufficient size of power cable
Compressor protection thermostat
Compressor protection thermostat may act due to the
following reasons
Internal leakage of four way valve (There is no
difference between suction air temperature and
discharge pipe temperature)
Insufficient compression of compressor
Incorrect refrigerant
Defective electronic expansion valve
Insufficient circulation of refrigerant
38
Troubleshooting
Turn the operation switch

ON and OFF, then wait at
ON side.
Does
the unit start YES
operation after 3 Normal. Unit is in
minutes? 3-min. standby
mode.
NO
Is the
discharge side NO Not so hot
of compressor hot after Check the
the unit stops? compressor.
YES
Check on the cause why
overcurrent relay (for
compressor) or
compressor protection
thermostat acted.
[Electric system]
Power
supply voltage NO
is within 10 % of Contact the
specified power company.
voltage.
YES
Is the
size of power NO
cable through total Replace the
length correct? power cable.
YES
[Refrigerant circuit]
After vacuum drying,
charge correct amount of
refrigerant. Then, start
operation again.
39
Is
there any
temperature
difference between NO
inlet and outlet of Replace the
electronic electronic
expansion expansion valve.
valve?
YES
Is
there any
temperature
difference between NO
suction side and Replace the four
discharge side of way valve.
four way
valve?
YES
Defective compressor Check the
compressor.
40
2.6 Equipment Operates but does

not Provide Cooling
Applicable Model
Supposed Causes
Wrong selection of model
Refrigerant shortage
Insufficient airflow in the indoor unit
Increase of high pressure
In addition, the following errors may be conceivable
Insufficient compression of the compressor
41
Troubleshooting
Measure the temperature of suction air and

discharge air.
Temperature difference = Suction air temp.
Discharge air temp.
Temperature
difference for cooling YES
should be between
8 and 18C.
Does
the heat load
NO increase after YES
Normal.
installation of the
unit?
NO
Wrong selection of
model Additional unit
Does Affection of direct sun installation
any frost should be
generate considered.
around inlet port of YES
indoor unit heat
exchanger or outlet
port of electronic
expansion Is the
valve? operation YES
current less than Refrigerant
specified level? shortage possibly
generates
NO trouble.
NO After vacuum
drying, charge
correct amount of
refrigerant.
Does indoor YES
unit airflow rate Check the each
decrease? section.
Clogged air
NO filter
Soiled heat
A exchanger
Defective fan
motor
(Refer to
troubleshooting
A6.)
42
Is the level of YES

high pressure higher Check the each
than normal level? item.
Refrigerant
overcharge
Air mixed in
NO refrigerant
system
Soiled heat
exchanger
Short circuit of
discharge air
Disturbing item
in airflow
Defective
outdoor unit fan
motor (Refer to
troubleshooting
E7.)
Check the each

item.
Insufficient
compression of
compressor
Insufficient
circulation of
refrigerant
Defective
electronic
expansion valve
43
2.7 Equipment Operates but does

not Provide Heating
Applicable Model
Supposed Causes
Wrong selection of model
Insufficient airflow in the indoor unit
Decrease of low pressure
Insufficient compression of the compressor
44
Troubleshooting
Is the unit YES

in defrost mode? Wait for a while.
Normal
NO
Measure the temperature of suction air and
discharge air.
Temperature difference = Discharge air temp.
Suction air temp.
Temperature
difference for heating YES
should be between
14 and 30C.
Does the
NO heat load increase YES
after installation of the Normal
unit?
NO
Wrong selection of
model
Affection of excessive Additional unit
fresh air into room installation
should be
Is the considered.
operation YES
current less than Refrigerant
specified level? shortage possibly
generates
trouble.
NO After vacuum
drying, charge
correct amount of
Does refrigerant.
indoor unit airflow YES
Check the each
rate decrease? item.
Clogged air
filter
NO Soiled heat
exchanger
A Defective
indoor unit fan
motor
(Refer to
troubleshooting
A6)
45
Is the level of YES

low pressure lower Check the each
than normal level? item.
Refrigerant
overcharge
Soiled heat
NO exchanger
Short circuit of
discharge air
Disturbing item
in airflow
Defective
outdoor unit fan
motor (Refer to
troubleshooting
E7.)
Check the each

item.
Insufficient
compression of
compressor
Insufficient
circulation of
refrigerant
Defective
electronic
expansion valve
46
2.8 Equipment Discharges White

Mist
Applicable Model
Supposed Causes
Humid installation site
Installation site is dirty and with dense oil mists
Soiled heat exchanger
Clogged air filter
Defective fan motor
47
Troubleshooting
Is the room
temperature higher YES
than set value in
cooling?
NO Continue
the unit operation. NO
Is white mist coming Normal
out from the
unit?
YES
Remove the
source of humid
Is the condition.
heat exchanger YES
of indoor unit soiled? Cleaning of heat
exchanger is
necessary.
NO
Is the
site dusty or YES
with dense oil mist? Remove the
source of oil mist
or dust.
NO
Is the YES
airflow rate too Cleaning of air
small? filter
Check the fan
NO motor.
(Refer to
troubleshooting
Did the trouble generate A6)
on switching to heating
mode after complete of Normal
defrosting in heating? (Mist is
generated due to
defrosting
operation)
48
2.9 Equipment Produces Loud

Noise or Vibration
Applicable Model
Supposed Causes
Improper installation
Contacts of fan, piping, casing, etc.
Noise of refrigerant flow
Operating noise of drain discharge equipment
Noise of resin components contracting
Air interfusion
Flash noise of insufficient refrigerant (hushing
noise)
49
Troubleshooting
Does
the noise [Installation work side]
generate with YES
vibration of whole Correction of
ceilings and installation.
walls? Reinforcement
for ceilings or
walls
NO
Does
the noise YES
generate with vibration Insert shock
of unit mounting absorber in
section? mounting
section, or
NO strengthen the
mounting
section.
Is the NO
piping secured? Insert cushion
materials to the
pipe support
YES such as saddle.
[Power supply side]
Does
the fan contact YES
Disassemble and
with other parts? remove parts
contact.
NO
Does the YES

pipe contact with Correct piping
casing? manually or
attach a dead
NO weight to pipe.
Is the
noise flushing
sound from pressure YES
Normal.
reducing valve or
capillary
tube?
NO
50
Continuous
slight noise of YES
"shoo..." during cooling Normal.
or defrosting The sound is
flushing noise of
refrigerant inside
air conditioning
NO unit.
Sound
of "shoo..."
generates just YES
after operation start or Normal.
stop, or defrosting The noise is a
start or stop. sound generated
at the time of
refrigerant flow
NO change or stop.
Sound
of "shoo..."
generates during YES
Normal.
cooling or after Operation sound
operation of draining
stop. device
NO
Creak
during heating YES
and after operation Normal.
stop Creak generates
by shrinkage of
resin parts due to
NO temperature
change.
Is this
an impact YES
noise at the start/end It is normal.
of defrosting?
An impact noise can
be reduced by means
NO of "Defrost Noise
Reduction Setting."
Air mixed in refrigerant
system
Flushing noise due to After vacuum
refrigerant shortage. drying, charge
(Sound of shoo...) correct amount of
refrigerant.
51
2.10 Equipment Discharges Dust

Applicable Model
Supposed Causes
Carpet
Animal hair
Application (cloth shop,...)
Troubleshooting
Be sure to turn off power switch before connect or
disconnect connector, or parts damage may be
Caution occurred.
Does
the trouble
generate at the
time of operation start YES
Dust collected
again after extended inside the indoor
period of unit are blown
operation? out.
Cleaning for
inside of indoor
NO unit is necessary.
Is the air YES

filter equipped? Dust collected
inside the indoor
unit are blown
NO out.
Cleaning for
inside of indoor
unit is necessary.
Install the air
filter.
52
2.11 Remote Controller LCD

Displays "88"
Applicable Model
Troubleshooting
Trouble
generates just after YES
The unit is
power supply checking to
ON. confirm that
remote controller
NO is normal.
Indication
appears for short
Is the time.
position of SS1 YES
on indoor unit PCB at Turn the switch
"Emergency"? to "Normal", and
reset power
supply.
NO
Check the unit based on troubleshooting of indoor

unit LED and outdoor unit LED.
53
Si20-701_B Troubleshooting by Remote Controller
3. Troubleshooting by Remote
Controller
3.1 Procedure of Self-diagnosis
by Remote Controller
3.1.1 Wired Remote Controller
BRC1C61/BRC1D61
If operation stops due to error, the remote controllers
operation LED blinks, and error code is displayed. (Even
if stop operation is carried out, error contents are
displayed when the inspection mode is entered.) The
error code enables you to tell what kind of error caused
operation to stop.
Operation LED
ON/OFF button
Display of
indoor unit for
which an error
has been
detected
Inspection
display Error code
INSPECTION/
TEST button
Note:
1. Pressing the INSPECTION/TEST button will blink the
check indication.
2. While in service mode, holding down the ON/OFF
button for a period of 5 seconds or more will clear the
error history indication shown above. In this case, on
the codes display, the error code will blink twice and
then change to 00 (= Normal), the Unit No. will
change to 0, and the operation mode will
automatically switch from service mode to normal
mode (displaying the set temperature).
54
Troubleshooting by Remote Controller Si20-701_B
3.1.2 Wired Remote Controller

BRC1E61
The following will be displayed on the screen when an
error (or a warning) occurs during operation.
Check the error code and take the corrective action
specified for the particular model.
Screen
Operation lamp
(1)Checking an error or warning

Operation
Display
Status
The operation lamp
(green) starts to
blink. The message
The system
Abnormal "Error: Press Menu
stops
shutdown button" will appear
operating.
and blink at the
bottom of the
screen.
The operation lamp
(green) remains ON.
The message
The system
"Warning: Press
Warning continues its
Menu button" will
operation.
appear and blink at
the bottom of the
screen.
55
(2)Taking corrective action

Press the Menu/Enter button to check the error code.
Take the corrective action specific to the model.

Error code
Applicable
model names
3.1.3 Wireless Remote Controller

If unit stops due to an error, the operation indicating LED
on the signal receiving part of indoor unit blinks.
The error code can be determined by following the
procedure described on next page. (The error code is
displayed when an operation error has occurred. In
normal condition, the error code of the last problem is
displayed.)
56
1 Press the INSPECTION/TEST button to select

inspection. The equipment enters the inspection
mode. The Unit indication is displayed and the
Unit No. display shows blinking 0 indication.
2 Set the Unit No.
Press the UP or DOWN button and change the Unit
No. display until the buzzer (1) is generated from
the indoor unit.
1 Number of beeps
3 short beeps: Conduct all of the following
operations.
1 short beep: Conduct steps 3 and 4.
Continue the operation in step 4 until
a buzzer remains ON. The
continuous buzzer indicates that the
error code is confirmed.
Continuous beep: No abnormality.
3 Press the MODE selector button.
The left 0 (upper digit) indication of the error code
blinks.
4 Error code upper digit diagnosis
Press the UP or DOWN button and change the
error code upper digit until the error code matching
buzzer (2) is generated.
The upper digit of the code changes as shown

below when the UP and DOWN buttons are
pressed.
"UP" button "DOWN" button

2 Number of beeps
Continuous beep: Both upper and lower digits
matched. (Error code
confirmed)
2 short beeps: Upper digit matched.
1 short beep: Lower digit matched.
5 Press the MODE selector button.
The right 0 (lower digit) indication of the error code
blinks.
6 Error code lower digit diagnosis
Press the UP or DOWN button and change the
error code lower digit until the continuous error code
matching buzzer (2) is generated.
The lower digit of the code changes as shown
below when the UP and DOWN buttons are
pressed.
"UP" button "DOWN" button
57
Normal status
Enters inspection mode
from normal status when
the INSPECTION/TEST
button is pressed.
2
1 Press INSPECTION/TEST button.
If no button is
pressed for 1
minute,
equipment
returns to normal
status.
When MODE
selector button is
pressed or no 3
button is pressed Press
for 1 minute, MODE
equipment If no button is selector
returns to normal pressed for 1 button.
status. minute,
6 equipment 4
returns to normal
status.
5 Press MODE selector button.
58
3.2 Error Codes and Description

3.2.1 Indoor Unit
Model Name
FDBG, FDBT, FDMG
Reference Page
Error
FUY, FHC, FH
Contents of Error
Code
FH(Y)C
FH(Y)K
FH(Y)B
FH(Y)
FV(Y)
FA(Y)
Indoor Unit PCB
A1 h h h h h h h 81
Abnormality
Drain Water Level h
A3 h h h h h h 83
System Abnormality 1
Indoor Unit Fan Motor h
A6 h h 86
Abnormality 1
Swing Flap Motor
A7 h h h h h h 98
Abnormality/Lock
Drain System h
AF h h h h h h 105
Abnormality 1
Capacity Setting h
AJ h h h h h h 108
Abnormality 1
Thermistor h
C4 h h h h h h 121
Abnormality 1
Thermistor h
C9 h h h h h h 121
Abnormality 1
Remote Controller h
CJ h h h h 128
Thermistor Abnormality 2
1 For only FAY

2 For only FHY
59
Model Name
Reference Page
FUQ, FFQ, FVQ
FHQ(G), FAQ
Error
Contents of Error
FCQ(H)(G)
Code
FMCQ
FMDQ
FDQ
FBQ
Error of External h
A0 h 79
Protection Device 3
Indoor Unit PCB
A1 h h h h h h h 81
Abnormality
Drain Water Level h
A3 h h h h h h 83
System Abnormality 2, 6
Indoor Unit Fan Motor h
86
Abnormality 1
Drain Water Level h h
88
System Abnormality 3 1
Indoor Unit Fan Motor
A6 h 90
Abnormality
Indoor Unit Fan Motor
h 94
Abnormality
Fan Motor (M1F)
h h 96
Lock, Overload
Swing Flap Motor h h
A7 h h h 98
Abnormality/Lock 3, 4 1
Abnormal Power h
A8 h h 100
Supply Voltage 3
Electronic Expansion
A9 Valve Coil (Y1E) h h 102
Abnormality
Drain System h h h
h h 105
Abnormality 3, 4 1 2, 6
AF
Drain Level above
h h 107
Limit
1 For except FHQG

2 For except FVG
3 For only FCQ
4 For only FCQH
5 For only FCQG
6 For except FVQ
60
Model Name
Reference Page
FUQ, FFQ, FVQ
FHQ(G), FAQ
Error
Contents of Error
FCQ(H)(G)
Code
FMCQ
FMDQ
FDQ
FBQ
Capacity Setting h h
h h 110
Abnormality 3, 4 1
Capacity Setting h h h
AJ h h h 112
Abnormality 3 1 2, 6
Capacity Setting
h h 113
Abnormality
Transmission Error
(between Indoor Unit h h 115
PCB and Fan PCB)
C1 Transmission Error
(between Indoor Unit h
118
PCB and Adaptor 5
PCB)
Thermistor
C4 h h h h h h h 121
Abnormality
Thermistor h
C5 121
Abnormality 4
Defective
Combination
C6 h h 123
(between Indoor Unit
PCB and Fan PCB)
Thermistor
C9 h h h h h h h 121
Abnormality
Humidity Sensor h
125
CC
Humidity Sensor h
h 126
Remote Controller
CJ Thermistor h h h h h h h 128
Abnormality
1 For except FHQG

2 For except FVG
3 For only FCQ
4 For only FCQH
5 For only FCQG
6 For except FVQ
61
3.2.2 Outdoor Unit, System

NON-Inverter Series
Series Name
Reference Page
R(Y)-G/GA
Error
Contents of Error
R-NU/PU
R(Y)-KU
R(Y)-FU
R(Y)-LU
Code
RR-M
RY-F
Actuation of Safety
h h h h 130
Device
Actuation of Safety
E0 h 132
Device
Actuation of Safety
h h 135
Device
Defective Outdoor Unit
E1 h h 140
PCB
High Pressure System
h h h 143
Abnormality
E3
High Pressure System
h h 145
Abnormality
Low Pressure System
E4 h h h h h 162
Abnormality
E6 Compressor Overcurrent h h 181
E9 h h h h 196
Valve Abnormality
Discharge Pipe
h h h 210
Temperature Abnormality
F3
Discharge Pipe
h h 212
Abnormal Heat
F6 h 220
Exchanging Temperature
High Pressure Switch
h h h 224
Abnormality
H3
h 226
Abnormality
Outdoor Air Thermistor
H9 h h h h h h 239
System Abnormality
Current Sensor System
J2 h h 243
Abnormality
Discharge Pipe
J3 Thermistor System h h h h h h 245
Abnormality
Heat Exchanger
J6 Thermistor System h h h h h h 250
Abnormality
62
Series Name
Reference Page
R(Y)-G/GA
Error
Contents of Error
R-NU/PU
R(Y)-KU
R(Y)-FU
R(Y)-LU
Code
RR-M
RY-F
Defective Capacity
PJ h h 336
Setting
U0 Refrigerant Shortage h h h h h 347
Reverse Phase h h h 358
U1
Reverse Phase h h 359
Transmission Error
(Between Indoor Unit and h 375
Outdoor Unit)
U4
Transmission Error
(Between Indoor Unit and h h h h h h 378
Outdoor Unit)
Transmission Error
U5 (Between Indoor Unit and h h h h h h h 404
Remote Controller)
Transmission Error
Between
U8 Main Remote Controller h h h h 415
and Sub Remote
Controller
Defective Field Setting
UA h h h h 424
Switch
Transmission Error
(Between Indoor Unit and h h h h h h 444
UF Outdoor Unit)
Mis-connection of Field
h 447
Wiring
63
Inverter Series
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Activation of Outdoor Unit
E0 h 138
Protection Device
Outdoor Unit PCB
h 141
Abnormality
E1
Outdoor Unit PCB
h h h h 142
Abnormality
Abnormally High
h 148
Pressure Level (HPS)
High Pressure
Abnormality (Detected by
h h h 150
the High Pressure
Switch)
E3
Actuation of High
h 153
Pressure Switch
Actuation of High
h 156
Pressure Switch
Actuation of High
h 159
Pressure Switch
Actuation of Pressure h h
h h 164
Sensor 1 4
Actuation of Low
h 168
Pressure Sensor
E4
Actuation of Pressure h h
171
Sensor 2 5
Low Pressure System h
173
Abnormality 6
Compressor Motor Lock h h h 176
E5
Compressor Motor Lock h 178
Outdoor Unit Fan Motor
h h h h 184
Abnormality
Outdoor Unit Fan Motor h
E7 187
Abnormality 6
Outdoor Unit Fan Motor
h 191
Abnormality
1 For only RZQ-K 4 For only RZQ(S)-C

2 For only RZQ-H 5 For only RZQ(S)-B
3 For only RZQ-KU 6 For only RZQ-C7
64
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Electronic Expansion h
h 198
Valve Abnormality 6
h 200
Valve Coil Abnormality
E9
Electronic Expansion h h
h h 203
Valve Abnormality 1 5
Electronic Expansion h h
207
Valve Abnormality 2 4
Discharge Pipe
h 214
Discharge Pipe
F3 h 216
Discharge Pipe
h h h h 218
Temperature Control
F6 Refrigerant Overcharged h 222
h 228
Abnormality
H3
h h h h 229
Abnormality
Low Pressure Switch h
231
H4
Low Pressure Switch h
233
Outdoor Unit Fan Motor h
H7 h 235
Signal Abnormality 6
Thermistor System
h h h 237
Abnormality
H9
Outdoor Air Thermistor
h h 240
System Abnormality
Pressure Sensor h h
J1 h 241
Abnormality 1 4

65
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Discharge Pipe
Thermistor System h h 246
Abnormality
J3
Discharge Pipe
Thermistor System h h h 237
Abnormality
Thermistor System
h h h 237
Abnormality
J5
Thermistor System
h 248
Abnormality
Heat Exchanger
Thermistor System h h 251
J6 Abnormality
Thermistor System
h h h 237
Abnormality
Thermistor System
h h h 237
Abnormality
J7
Liquid Pipe Thermistor
h 252
Abnormality
Thermistor System
J8 h h h 237
Abnormality
Subcooling Heat
J9 Exchanger Gas Pipe h 254
Thermistor Abnormality
High Pressure Sensor h
JA h 256
Abnormality 6
Suction Pipe Pressure h
JC h 259
Sensor Abnormality 5, 6
Outdoor Unit PCB h
h h 261
Abnormality 4
Outdoor Inverter PCB h
L1 263
Abnormality 6
Outdoor Unit PCB
h 265
Abnormality

66
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Overcurrent of DC Output
h 268
(Instantaneous)
Radiation Fin
h h h h 270
Temperature Rise
L4
Radiation Fin
h 273
Temperature Rise
Radiation Fin h
276
Temperature Rise 6
Overcurrent of DC Output
h 278
(Instantaneous)
Momentary Overcurrent h
281
of Inverter Compressor 6
Output Overcurrent
L5 h 284
Detection
Inverter Compressor
h 287
Abnormality
Output Overcurrent
h h 290
Detection
Electronic Thermal
(L8) h 294
Switch (Time Lag)
Inverter Current
h 297
Abnormality
Inverter Compressor h
300
Overcurrent 6
L8
Electronic Thermal (Time
h 303
Lag)
Electronic Thermal (Time
h h h 306
Lag)
Stall Prevention (Time
h 309
Lag)
h
L9 Inverter Startup Error h 311
6
Stall Prevention (Time h
h h h 314
Lag) 4, 5

67
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Transmission Error
h
(between Control PCB h 317
6
and Inverter PCB)
Transmission Error
LC (between Control PCB h 321
and Inverter PCB)
Transmission Error
h
(between Control PCB h h 323
4, 5
and Inverter PCB)
Inverter Over-Ripple h
h 326
Protection 6
P1 Transmission Error
h
(between Control PCB h h h 329
4, 5
and Inverter PCB)
Radiation Fin Thermistor
h 331
Abnormality
P4 h 333
Abnormality
h h h 335
or Related Abnormality
Error in Capacity Setting h 338
Field Setting Error after
Replacing Main PCB or
h 339
Defective Combination of
PCB
PJ Defective Combination of h
341
Inverter and Fan Driver 6
Defective Capacity
h 343
Setting
Defective Capacity h
h h 345
Setting 4, 5

68
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Refrigerant Shortage h 348
Low Pressure Drop Due
to Refrigerant Shortage
h 349
or Electronic Expansion
Valve Failure
U0 h
5
h
Refrigerant Shortage 354
4
h
3
h
Reverse Phase 359
U1 6
Reverse Phase h 360
Insufficient Voltage h 361
Power Supply Voltage
h h h 363
Abnormality
U2 Power Supply Insufficient h
h 365
or Instantaneous Failure 6
Power Supply Voltage
h 370
Abnormality
Check Operation is not
U3 h 373
Executed

69
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Transmission Error
Outdoor Unit)
Transmission Error
(Between Indoor Unit and h h 384
Outdoor Unit)
Transmission Error
Outdoor Unit)
U4
Transmission Error
h
(Between Indoor Unit and 391
4, 5
Outdoor Unit)
Transmission Error
h
(Between Indoor Unit and 396
6
Outdoor Unit)
Transmission Error
Outdoor Unit)
Transmission Error
Remote Controller)
Transmission Error
h
U5 (Between Indoor Unit and h h 408
4, 5
Remote Controller)
Transmission Error
h
(Between Indoor Unit and h h 410
6
Remote Controller)
Transmission Error
U7 h 412
Between Outdoor Units

70
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Transmission Error
(Between Main Remote
h 415
Controller and Sub
Remote Controller)
Transmission Error
U8 h 417
Controller and Sub
Remote Controller)
Transmission Error
h h h h 419
Controller and Sub
Remote Controller)
Transmission Error
(Between Indoor and h
U9 h 421
Outdoor Units in the 6
Same System)
Improper Combination of
Indoor and Outdoor
h 427
Units, Indoor Units and
Remote Controller
UA Field Setting Switch
h h h 430
Abnormality
Field Setting Switch and
h
Transmission Line h 433
6
Abnormality
Centralized Address
h h h h 437
Setting Error
UC
Address Duplication of
h 438
Centralized Controller

71
Model Name
Reference Page
RZR-KU/HU
RZQ(S)-B/C
Error
Contents of Error
RZQ-K/H
RZQG-L
Code
CMSQ
RZ(Y)
Transmission Error
between Centralized
h 439
Controller and Indoor
Unit
UE
Transmission Error
between Centralized h
h 444
Controller and Indoor 6
Unit
System is not Set yet h 448
Transmission Error
(Between Indoor and
Outdoor Unit) / Piping h h h 450
and Wiring Mismatch /
Refrigerant Shortage
UF h
System is not Set yet 453
4, 5
h
System is not Set yet 455
6
Transmission Error
Outdoor Unit)
System Error, Refrigerant
UH System Address h 456
Undefined

72
3.3 Detailed Error Codes

3.3.1 Indoor Unit
Troubleshooting
Error code
Description of error Description of diagnosis
A6 - 01 Fan motor locked A locked fan motor current
has been detected.
Turn the fan by hand to check
for the connection of
connectors.
A6 - 10 Fan overcurrent error A fan motor overcurrent has
been detected.
Check for the connection of
the connector between the
fan motor and the fan PCB. If
the connection is normal,
replace the fan motor. If this
still cannot solve the error,
replace the fan PCB.
A6 - 11 Fan position detection error An error in the detection of
position of the fan motor.
Check for the connection of
the connector between the
fan motor and the fan PCB. If
the connection is normal,
replace the fan motor. If this
still cannot solve the error,
replace the fan PCB.
AH - 03 Transmission error (between Check for the connection of
the self-cleaning decoration the harness connector
panel and the indoor unit) between the panel PCB and
[when the self-cleaning the indoor unit PCB.
decoration panel is mounted]
AH - 04 Dust detection sensor error Check for the connections of
[when the self-cleaning the connector X12A on the
decoration panel is mounted] panel PCB and the
connectors X18A and X19A
on the sensor PCB.
AH - 05 Dust collection sign error Check for clogging with dust
[when the self-cleaning at the dust collection port as
decoration panel is mounted] well as in the brush unit, S-
shaped pipe, and dust box.
Furthermore, check for any
stains of the light receiving
and emitting parts of the
infrared unit.
AH - 06 Air filter rotation error [when Check for anything getting in
the self-cleaning decoration the way of rotating the filter
panel is mounted] (e.g. the filter comes off or the
drive gear is clogged with
foreign matters).
73
Troubleshooting
Error code
AH - 07 Damper rotation error [when The damper does not rotate
the self-cleaning decoration normally. Check for any
panel is mounted] foreign matters around the
damper and for the operation
of the gear and limit switch.
AH - 08 Filter self-cleaning operation The unit has not yet
error [when the self-cleaning completed the filter self-
decoration panel is mounted] cleaning operation even after
the lapse of specified period
of time. Check for any
external noise, etc.
C6 - 01 Faulty combination of indoor A combination of indoor unit
unit PCB and fan PCB PCB and fan PCB is
defective. Check whether the
capacity setting adaptor is
correct and the type of the fan
PCB is correct.
3.3.2 Outdoor Unit

Troubleshooting
Error code
E7 - 01 Fan motor lock The fan motor has caused
abnormal rotation. Check for
the connection of the
connector between the fan
motor and the outdoor unit
PCB. If the connection is
normal, replace the fan
motor. If this still cannot solve
the error, replace the outdoor
unit PCB.
L1 - 01 Instantaneous overcurrent Refer to the L1 flow chart of
error (while in startup each manual and make a
operation) diagnosis of the relevant unit
based on the Error code
L1 - 02 Current sensor error in PCB shown to the left.
L1 - 03 Current offset error
L1 - 04 IGBT error
L1 - 05 Jumper setting error
L1 - 06 SP/MP-PAM overvoltage
error
74
Troubleshooting
Error code
L8 - 01 Electronic thermal 1 error Overload current continues
for a period of 260 seconds or
more.
This error is supposed to
have resulted from excessive
charging of refrigerant,
damage caused to the
compressor bearing, too high
pressure, etc.. Check and
probe the cause.
L8 - 02 Electronic thermal 2 error Overload current close to the
locked current flowed in the
thermal for a period of 5
seconds. This error is
supposed to have resulted
from closed stop valve,
disconnected wire in the
compressor motor, etc.
Check and probe the cause.
L8 - 03 Drop in compressor Compressor load has been
revolutions increased after startup. This
error is supposed to have
resulted from instantaneous
power failure, liquid back, etc.
L8 - 04 Thunder detection error Surges caused by thunder
L8 - 05 Inverter limiting current Excessive limiting current is
flowing in the inverter. This
error is supposed to have
resulted from failure to open
the stop valve, excessive
charging of refrigerant,
clogging in the indoor unit
filter stain in the indoor/
outdoor unit heat exchanger
etc.. Check and probe the
cause.
L9 - 01 Stall prevention (current Overload current has been
increase) applied to start up the
compressor.
have resulted from high
startup differential pressure,
liquid back, excessive
compressor oil, abnormal
compressor coil, seizure of
the compressor shaft, etc.
75
Troubleshooting
Error code
L9 - 02 Stall prevention (startup error) The compressor has not
completed startup operation.
have resulted from high
startup differential pressure,
liquid back, excessive
compressor oil, abnormal
compressor coil, seizure of
the compressor shaft,
defective position detection
circuit, etc.. Check and probe
the cause.
LC - 01 Defective wiring Defective transmission
including that caused when
the power supply turns ON.
have resulted from
Defective wire connections
around the PCB, defective
outdoor unit PCB, or
defective fan motor. Check
and probe the cause.
LC - 02 Transmission error between There is an error in
compressor and micro transmission between the
controller compressor and the outdoor
unit PCB. If the wire
connections of the
compressor are normal,
check for the same of the
outdoor unit PCB.
PJ - 01 Capacity setting not made This is an outdoor unit PCB
for repair, but has no capacity
setting adaptor connected.
Connect a correct capacity
setting adaptor to the PCB.
PJ - 04 Defective capacity setting This error results from a
mismatch of signals between
the controller in the PCB and
the inverter. Check whether
the type of the PCB is correct
and correct capacity setting
adaptor is connected.
U0 - 02 Refrigerant shortage - This error results from a
Outdoor unit (Factor 0) refrigerant shortage. Refer to
the U0 Troubleshooting flow
chart and make a diagnosis,
and then take
countermeasures.
76
Troubleshooting
Error code
U0 - 03 Refrigerant shortage - This error results from a
Outdoor unit (Factor 1) refrigerant shortage cause by
gas leakage. Charge
refrigerant up to the normal
refrigerant amount.
U0 - 04 Refrigerant shortage - This error results from
Outdoor unit (Factor 2) clogging caused somewhere
in the refrigerant piping
system. Check for a failure to
open the stop valve and
clogging in the refrigerant
system.
U2 - 01 Power supply voltage error This error is supposed to
have resulted from under- or
overvoltage of the power
supply, or defective voltage
sensor in the PCB.
U2 - 02 Open phase of power supply Check for any open phase of
the power supply.
U2 - 03 Main circuit capacitor charge There is abnormal circuit
error current flowing in the PCB. If
wire connections related to
the PCB are normal, replace
the outdoor unit PCB.
U2 - 04 SP/MP - PAM overvoltage There is overvoltage between
error SP/MP and PAM (Single
phase). If wire connections
related to the PCB are
normal, replace the outdoor
unit PCB.
UA - 01 Incorrect number of indoor This error will be displayed if
units connected the locally-set number of
indoor units is different from
the detected number of
indoor unit.
UA - 02 Multiple master units There are a number of indoor
detected units with a remote controller
connected.
Connect the remote controller
to only one indoor unit.
UA - 03 Excess indoor units This error will be displayed if
connected 5 or more indoor units are
connected.
77
Troubleshooting
Error code
UA - 05 Indoor-Outdoor transmission There is an error in
error between slave 1 and transmission between the
outdoor unit outdoor unit and slave indoor
unit 1. Check for the
connection of the jumper
between the slave indoor unit
(with no remote controller
connected) and the outdoor
unit.
unit.
unit.
UF - 01 Incorrect wiring There is an error in wire
connections for transmission
between indoor and outdoor
units (judged with the indoor
unit). Check for the
connections of jumpers 1, 2,
and 3 between the indoor and
outdoor units.
UF - 02 Piping connected the other There is an error in operation
way round mode and refrigerant piping
detection temperature. Check
for any refrigerant piping
connected the other way
round, refrigerant shortage,
etc.
78
3.4 A0 Error of External Protection

Device
Remote Controller Display
A0
Applicable Models
FCQ, FMCQ
Method of Error Detection

Detect open or short circuit between external input
terminals in indoor unit.
Error Decision Conditions

When an open circuit occurs between external input
terminals with the remote controller set to "external ON/
OFF terminal".
Supposed Causes
Actuation of external protection device
Improper field setting
Defective indoor unit PCB
79
Troubleshooting
External
protection
device is connected YES
to terminals T1 and T2 Actuation of
of the indoor unit external
terminal protection device.
block.
NO
Check the setting state of

the ON/OFF input from
outside by remote
controller.
External
ON/OFF
input (mode No.
12, first code No.
1) has been set to YES
external protection Change the
device input (second second code No.
code No. 03) by to "01" or "02" .
remote
controller.
NO
Replace the
indoor unit PCB.
80
3.5 A1 Indoor Unit PCB

Abnormality
A1
Applicable Models
All indoor models

Check data from EPROM.

The error is generated when the data from the EPROM
is not received correctly.
EPROM (Electrically Erasable Programmable Read

Only Memory): A memory chip that holds its content
without power. It can be erased, either within the
computer or externally and usually requires more voltage
for erasure than the common +5 volts used in logic
circuits. It functions like non-volatile RAM, but writing to
EPROM is slower than writing to RAM.
Supposed Causes
External factor (Noise, etc.)
81
Troubleshooting
Switch the power OFF

and ON again to restart.
NO
Normal reset? Replace the
indoor unit PCB.
YES
The error may be
caused by an
external factor,
rather than
damaged parts.
Locate the cause
and correct the
situation.
82
3.6 A3 Drain Water Level System

Abnormality
A3
Applicable Models
FH(Y)C, FH(Y)K, FH(Y)B, FH(Y), FAY, FV(Y), FUY, FHC,
FH, FDMG, FDBG, FDBT, FCQ(H), FMCQ, FFQ, FCQG,
FHQ (option), FHQG, FAQ (option), FBQ, FDQ, FMDQ,
FUQ

By float switch OFF detection

The error is generated when the water level reaches its
upper limit and when the float switch turns OFF.
Supposed Causes
Defective drain pump
Improper drain piping work
Drain piping clogging
Defective float switch
Defective short circuit connector
83
Troubleshooting
Is
the unit a NO
cassette, corner or
built-in type?
YES
YES Is the
optional drain pump
installed?
Is a
drain pump NO NO
connected to the Connect the
indoor unit drain pump.
PCB?
Is the
YES short circuit
connector connected NO
Connect the
on the indoor unit short circuit
PCB? connector.
YES
Check the
continuity of the NO
short circuit connector. Replace the
Is there short circuit
continuity? connector.
Does YES
the drain pump NO Replace the
work after restarting indoor unit PCB.
operation?
YES Set to
"emergency"
and check the
voltage of the drain NO
Replace the
pump connector. 220- indoor unit PCB.
240 VAC?
YES
Replace the
Is the drain pump.
drain water YES
level abnormally Defective drain
high? system
NO
A
84
Is the float NO
switch connected ? Connect the float
switch.
YES
Remove the float switch,
short circuit, and restart
operation.
Error NO
displayed again? Replace the float
switch.
YES
Replace the
indoor unit PCB.
Note:
If "A3" is detected by a PCB without X15A, the PCB is
defective.
85
3.7 A6 Indoor Unit Fan Motor

Abnormality
A6
Applicable Models
FH(Y), FAY, FUY, FHC, FH, FDBG, FDBT, FDMG,
FAQ100BU, FHQ-BU

Detection by failure of signal for detecting number of
turns to come from the fan motor

When number of turns cannot be detected even when
output voltage to the fan is maximum
Supposed Causes
Defective indoor unit fan motor
Broken or disconnected wire
Defective contact
86
Troubleshooting
Are
fan motor NO
connectors properly Connect
connected? correctly.
YES
With
connectors
unplugged and
the power supply
turned ON, is there NO
about 12 VDC between Replace the
pins 1 and 3 of fan indoor unit PCB.
motor
connectors.
YES
Check the indoor
unit fan motor
and motor wiring.
87

A6
Applicable Models
FCQ, FHQ, FAQ

Detection of abnormal fan speed by signal from the fan
motor

The error is generated when the rotation speed of the fan
motor are not detected while the output voltage to the fan
is at its maximum.
For FCQ-C7, FAQ-BU
When fan speed does not increase
Supposed Causes
Breaking or disconnection of wire
Defective contact
For FCQ-C7, FAQ-BU
Disconnection, short circuit or disengagement of
connector in fan motor harness
Defective fan motor (disconnection, poor insulation)
Abnormal signal from fan motor (defective circuit)
Defective Indoor unit PCB
Instantaneous fluctuation of power supply voltage
Fan motor lock
(Caused by motor or other external factors)
Fan does not turn due to a tangle of foreign matters.
The connector between the high-voltage PCB and the
low-voltage PCB is disconnected.
88
Troubleshooting
Turn OFF the power

supply. Wait for 10
minutes.
Is
there
any foreign YES
matter around the Remove the
fan? foreign matter.
NO
Is
the fan
motor harness NO
connected to indoor Connect
unit PCB? correctly.
YES
With
connector
for fan motor NO
disconnected, can the Replace the fan
fan be easily turned motor.
by hands?
YES
CHECK 1
Check for the fan motor
connector.
Is the
resistance NO
between each pins Replace the fan
above judgement motor.
standard?
YES
Replace the
indoor unit PCB.
CHECK 1 Refer to P.459.
89

A6
Applicable Models
FBQ

Detection from the current flow on the fan PCB.
Detection from the rotation speed of the fan motor in
operation.
Detection from the position signal of the fan motor.
Detection from the current flow on the fan PCB when
the fan motor starting operation.

An overcurrent flow
The rotation speed is less than a certain level for 6
seconds.
A position error in the fan rotor continues for 5
seconds or more.
An overcurrent flow
Supposed Causes
The clogging of a foreign matter
The disconnection of the fan motor connectors
The disconnection of the connectors between the
indoor unit PCB and fan PCB
Defective fan PCB
Defective fan motor
90
Troubleshooting
Turn OFF the power

supply. Wait for 10 minutes.
There
is a foreign YES
Remove the
matter around the foreign matter.
fan.
NO
The
fan motor
connectors of the YES
fan PCB are Connect
disconnected. correctly.
NO
The
connectors
between the
indoor unit PCB and YES
Connect
the fan PCB are correctly.
disconnected.
NO
The
fuse on the fan NO
PCB has no Replace the fan
continuity. PCB.
YES
The
fan can
be moved
lightly by hand after NO
the fan motor connector Replace the fan
of the fan PCB is motor.
removed.
YES
A
91
The
resistance
between the
power wire YES
terminals of the fan Replace the fan
motor and motor motor.
frame (meal part)
is 1 M or
below.
NO
Remove the power wire

connector from the fan
motor and measure the
resistance between U and
V, V and W, and W and U
phases CHECK 2 .
resistance
The
resistors
among U, V, and NO
W are unbalanced or Replace the fan
short circuited. motor.
YES
Remove the signal

connector from the fan
motor and check the
resistance CHECK 2 .
Between
VCC and GND
terminals, and YES
between GND and HW, Replace the fan
HV, or HU terminals motor.
are short
circuited.
NO
92
Turn ON the power.
The
HAP lamp
of the indoor unit YES
PCB blinks and the Replace the fan
HAP lamp of the PCB.
fan PCB is
OFF.
NO
Replace the fan
motor.
93

A6
Applicable Models
FDQ200 250

Detect the status in which the separate power supply for
the fan is cut OFF.

Unable to detect that separate power supply for the
indoor unit fan is turned ON
Supposed Causes
Defective power supply for the indoor unit fan motor
Clogging in the drain pipe
Protection device for the indoor unit fan is operated.
Defective contact for the fan wiring circuit
94
Troubleshooting
Is the
power supply
for the indoor unit NO
Connect
fan correctly correctly.
connected?
YES
Is the
fan interlock NO
PCB correctly Connect
YES
Restart operation
Is the YES
operation normal? It is supposed
that the system
caused abnormal
NO stop due to
overload /
overcurrent / lock
Is of the indoor unit
200V fan motor.
supplied to the YES
connector of the fan Check the indoor
interlock unit fan motor.
PCB?
NO
Is the
voltage of the YES
connector for the main Replace the fan
PCB DC5V? interlock PCB.
NO
Replace the
indoor unit PCB.
95
3.8 A6 Fan Motor (M1F) Lock,

Overload
A6
Applicable Models
FMCQ, FMDQ

Detection by failure of signal for detecting number of
turns to come from the fan motor

When number of turns can not be detected even when
output voltage to the fan is maximum
Supposed Causes
Fan motor lock
Disconnected or defective wiring between fan motor
and PCB
96
Troubleshooting
Is the
wiring from
the fan motor NO
securely connected to Connect the
connectors on the wiring and turn
indoor unit ON again.
PCB?
YES
Wiring
between the
indoor unit PCB YES
Fix the wiring
and fan motor is and turn ON
disconnected. again.
NO
Does the fan YES

Replace the
motor run? indoor unit PCB.
NO
Replace the fan
motor.
97
3.9 A7 Swing Flap Motor

Abnormality / Lock
A7
Applicable Models
FH(Y)C, FH(Y)K, FH(Y), FA(Y), FV(Y), FUY, FHC, FH,
FDBG, FDBT, FDMG, FCQ(H), FMCQ, FFQ, FHQ,
FAQ(except FAQ71BU), FBQ, FUQ, FVQ

The error is detected by the limit switch when the motor
turns.

When ON/OFF of the micro-switch for position detection
cannot be reversed even though the swing flap motor is
energized for a specified amount of time (about 30
seconds).
Supposed Causes
Defective swing flap motor
Defective micro-switch
Defective connector connection
98
Troubleshooting
Is the NO
connector correctly Connect
YES
Is the
limit switch's
transfer connector NO
Connect
correctly correctly.
connected?
YES
Turn OFF the power
supply and turn the power
ON, and check whether
the swing flap motor
swings when the power
supply is restarted.
Does the YES

swing flap motor
swing?
NO Disconnect the connector,

turn OFF the power
ON, and check if the limit
switch has continuity
when the power supply is
restarted.
Turn OFF the power

ON, and measure the
output voltage of
connector when the
power supply is restarted.
Does
continuity/ no YES
continuity Replace the
reverse? indoor unit PCB.
NO NO
220-240 VAC? Replace the
indoor unit PCB.
YES
Replace the
swing flap motor.
99
3.10 A8 Abnormal Power Supply

Voltage
A8
Applicable Models
FCQ, FBQ, FMDQ-B7

Detect error checking the input voltage of fan motor.

When the input voltage of fan motor is 150V and below,
or 386V and above.
Supposed Causes
Power supply voltage abnormality
Connection defect on signal line
Wiring defect
Instantaneous blackout, others
100
Troubleshooting
Check the condition of the

power supply.
Check if power supply
voltage is 220V - 240V
10%.
Check if there is power
open phase or
defective wiring.
Check if power supply
voltage side unbalance
is within 6V.
There are
problems on the YES
condition of power Correct any fault.
supply described
above.
NO
The YES
error is displayed Check and
again. correct each
wiring.
NO
It is possible to
have external
factor, such as
brownout and
instantaneous
blackout.
101
3.11 A9 Electronic Expansion Valve

Coil (Y1E) Abnormality
A9
Applicable Models
FMCQ, FMDQ

Use a micro-computer to check the electronic expansion
valve for coil conditions.

When the pin input of the electronic expansion valve is
not normal while in the initialization of the micro-
computer.
Supposed Causes
Defective electronic expansion valve coil
Defective connecting cable
102
Troubleshooting
The
electronic
expansion valve is NO
connected to the After connecting,
indoor unit turn the power
PCB. supply OFF and
then restart.
YES
Normal
when coil check
(1) of the electronic NO
Replace the
expansion valve coil electronic
is checked. expansion valve
coil.
YES
The
connecting
cable is short YES
circuited or Replace the
disconnected. connecting cable.
NO
If you turn the
power supply
OFF and turn ON
again, and it still
does not help,
replace the
indoor unit PCB.
103
1: Coil check method for the electronic expansion valve

coil
Disconnect the electronic expansion valve from the PCB
and check the continuity between the connector pins.
(Normal)
Pin No. 1. White 2. Yellow 3. Orange 4. Blue 5. Red 6. Brown
1. White { {
Approx. Approx.
300 150
2. Yellow { {
Approx. Approx.
300 150
3. Orange {
Approx.
150
4. Blue {
Approx.
150
5. Red
6. Brown
{: Continuity
: No continuity
104
3.12 AF Drain System Abnormality

AF
Applicable Models
FH, FDMG, FDBG, FDBT, FCQ(H), FFQ, FHQ, FAQ,
FBQ, FDQ, FUQ

Water leakage is detected based on float switch ON/OFF
operation while the compressor is in non-operation.

The float switch changes from ON to OFF while the
compressor is OFF.
Supposed Causes
Error in the drain pipe installation
Defective float switch
Troubleshooting
Are float NO
switch and drain pipe Possible
normal? defective float
switch. Check to
YES see if drain-up
height and
A horizontal pipe
length exceed
specifications.
105
Is the
water drainage NO
Clogged drain
system normal? water discharge
system
Clogged drain
YES pump
Defective float
switch
Replace the
indoor unit PCB.
Check to see if
drain-up height
and horizontal
pipe length
exceed
specifications.
In FHY, FAY, and FHQ problems

can also occur in the optional
drain pump.
Is drain NO
pump installed? Check the
jumper
connector.
YES
Is drain NO
pump normal? Check the drain
pump and the
drain pipe.
YES
Is
amount of
circulated drain YES
water excessive after Check the water
pump stops drainage system.
operation? Check to see if
drain-up height
and horizontal
NO pipe length
exceed
Does specifications.
drain water YES
flow in reverse during Defective trap in
non-operation? water drainage
system
NO
Replace the
indoor unit PCB.
106
3.13 AF Drain Level above Limit

AF
Applicable Models
FMCQ, FMDQ

Water leakage is detected based on float switch ON/OFF
operation while the compressor is in non-operation.

When the float switch changes from ON to OFF while the
compressor is in non-operation.
Supposed Causes
Humidifier unit (optional accessory) leaking
Defective drain pipe (upward slope, etc.)
Troubleshooting
Field
drain piping YES
has a defect such as Modify the drain
upward sloping. piping.
NO
A
humidifier
unit (optional YES
accessory) is installed Check if the
on the indoor humidifier unit is
unit. leaking.
NO
Replace the
indoor unit PCB.
107
3.14 AJ Capacity Setting

Abnormality
AJ
Applicable Models
FH, FDBG, FDBT, FDMG

Capacity is determined according to resistance of the
capacity setting adaptor and the memory inside the IC
memory on the indoor unit PCB, and whether the value is
normal or abnormal is determined.

Operation and:
(1)When the capacity code is not contained in the PCBs
memory, and the capacity setting adaptor is not
connected.
(2)When a capacity that does not exist for that unit is set.
Supposed Causes
Defective capacity setting adaptor connection
108
Troubleshooting
Is the
capacity setting
adaptor plugged into NO
the connector of the Plug a capacitor
indoor unit setting adaptor
PCB? that matches the
capacity of the
unit into the
YES connector. (1)
Turn OFF the power
ON.
The error YES

is displayed again. Replace the
indoor unit PCB.
NO
External factor
(Noise, etc.).
Note:
1 Capacity is factory setting in the data IC on the PCB.
A capacity setting adaptor that matches the capacity
of the unit is required in the following case.
If the indoor unit PCB installed at the factory is for
some reason changed at the installation site, the
capacity will not be contained in the replacement
PCB.
If you connect a capacity setting adaptor to a PCB in
which the capacity is memorized, the capacity setting
for the PCB will become the capacity setting of the
adaptor. (Priority of capacity setting adaptor)
109

AJ
Applicable Models
FCQ(H), FFQ, FDQ, FHQ, FAQ, FUQ, FVQ


The error is generated when the following conditions are
fulfilled:
Condition Description
1 z The unit is in operation.
z The PCBs memory IC does not contain the capacity
code.
z The capacity setting adaptor is not connected.
z The capacity that is set, does not exist for that unit.
Supposed Causes
Capacity Setting Adaptor

The capacity is set in the PCBs memory IC. A capacity
setting adaptor that matches the capacity of the unit is
required in the following case:
In case the indoor unit PCB installed at the factory is for

some reason changed at the installation site, the capacity
will not be contained in the replacement PCB. To set the
correct capacity for the PCB you have to connect a
capacity setting adaptor with the correct capacity setting
to the PCB. The capacity setting for the PCB will become
the capacity setting of the adaptor because the capacity
setting adaptor has priority.
110
Troubleshooting
Is the
capacity setting NO
adaptor connected to
the indoor unit
PCB?
Install a capacitor setting
adaptor that matches the
capacity of the indoor unit.
YES
Turn OFF the power

ON.
The error NO
is displayed again. The error was
caused by a
missing capacity
YES resistor.
Replace the
indoor unit PCB.
111

AJ
Application Models
FBQ, FMDQ, FAQ-BU, FCQ-C7, FMCQ, FFQ-B, FHQ-B,
FUQ

Operation and:
When the capacity code is not saved to the PCB, and the
capacity setting adaptor is not connected.
Supposed Causes
Troubleshooting
The
indoor unit PCB NO
was replaced with a Replace the
spare PCB. indoor unit PCB.
YES
The
capacity
setting adaptor was YES
installed when Replace the
replacing the indoor unit PCB.
PCB.
NO
Install a capacity
setting adaptor.
112

AJ
Applicable Models
FCQG, FHQG


The error is generated when the following conditions are
fulfilled:
Condition Description
z The PCBs memory IC does not contain
the capacity code.
z The capacity setting adaptor is not
connected.
z The capacity that is set, does not exist
for that unit.
Supposed Causes
113
Capacity setting adaptor

The capacity is set in the PCBs memory IC. A capacity
setting adaptor that matches the capacity of the unit is
required in the following case:
In case the indoor unit PCB installed at the factory is for

some reason changed at the installation site, the capacity
will not be contained in the replacement PCB. To set the
correct capacity for the PCB you have to connect a
capacity setting adaptor with the correct capacity setting
to the PCB. The capacity setting for the PCB will become
the capacity setting of the adaptor because the capacity
setting adaptor has priority.
Troubleshooting
The
indoor unit PCB NO
was replaced with a Replace the
spare PCB. indoor unit PCB.
YES
Was
the capacity
setting adaptor YES
mounted when Replace the
replacing the indoor unit PCB.
PCB?
NO
Install a capacity
setting adaptor.
114
3.15 C1 Transmission Error

(between Indoor Unit PCB and
Fan PCB)
C1
Applicable Models
FBQ, FMDQ

Check the condition of transmission between indoor unit
PCB and fan PCB using computer.

When normal transmission is not conducted for certain
duration.
Supposed Causes
Connection defect of the connecter between indoor
unit PCB and fan PCB
Defective fan PCB
External factor, such as instantaneous blackout
115
Troubleshooting
Is the
connector
between indoor NO
unit PCB and fan PCB Connect the
accurately connector
connected? accurately.
(1)
YES
Confirm the condition of
transmission on indoor
unit PCB using field
setting mode. (2)
Under
above field
setting mode, NO
Replace the
installation position indoor unit PCB.
is "01".
YES
Connect the connecter

and turn ON the power
again.
The error is YES

displayed again. Replace the fan
PCB.
NO
Connect it and
operate (It is
possible to have
a cause, such as
instantaneous
blackout)
Note:
1. Pull out and insert the connecter once and check it is
absolutely connected.
116
2. Method to check transmission part of indoor unit

PCB.
1 Turn OFF the power and remove the connecter
X70A of indoor unit PCB.
2 Short circuit X70A.
3 After turning ON the power, check below numbers
under local setting remote control. (Confirmation:
Second code No. at the condition of first code No.
21 on mode No. 41)

Determination 01: Normal
Other than 01: Transmission defect
on indoor unit PCB
After confirmation, turn OFF the power, take off the

short circuit and connect X70A back to original
condition.
117
3.16 C1 Transmission Error

Adaptor PCB)
C1
Applicable Models
FCQG

Check the condition of transmission between indoor unit
PCB and adaptor PCB using micro-computer.

When normal transmission is not conducted for certain
duration (15 seconds or more). After 60 seconds, error is
display on the remote controller.
Supposed Causes
Connection defect of the connector indoor unit PCB
and adaptor PCB
Defective adaptor PCB
118
Troubleshooting
Is the
connection of NO
connector on indoor Connect the
unit PCB normal? connector
accurately.
YES
Is the
connection of NO
connector on adaptor Connect the
PCB normal? connector
accurately.
YES
Is the
connector on YES
adaptor PCB not short Short circuit X8A.
circuited?
NO
Is the harness YES

Replace the
disconnected? harness.
NO
Is there
an external YES
factor (noise, etc.) Eliminate the
except for a external factor.
fault?
NO
Turn OFF the power
ON.

Press the power switch on
the remote controller.
119
Error is NO
displayed again? Normal
operation.
YES
Check the panel
PCB and indoor
unit PCB.
120
3.17 C4, C5, C9 Thermistor

Abnormality
C4, C5, C9
Applicable Models
FH, FDBG, FDBT, FDMG, FCQ(H), FMCQ, FFQ, FHQ,
FAQ, FBQ,FDQ, FMDQ, FUQ, FVQ, FCQG, FHQG

The error is detected by temperature detected by
thermistor.

When the thermistor becomes disconnected or shorted
while the unit is running.
Supposed Causes
Defective connector connection
Broken or disconnected wire
121
Troubleshooting
Check the connector

connection.
Is it NO
normal? Correct the
connection.
YES
CHECK 3
Check NO
the thermistor Replace the
resistance. Is it thermistor.
normal?
YES
Check the contact

between thermistor and
PCB.
NO
Is the contact OK? Correct the
contact.
YES
Replace the
outdoor unit
PCB.
C4: Heat exchanger thermistor

C5: Gas pipe thermistor
C9: Suction air thermistor
122
3.18 C6 Defective Combination

Fan PCB)
C6
Applicable Models
FBQ, FMDQ-B7

Conduct open line detection with fan PCB using indoor
unit PCB.

When the communication data of fan PCB is determined
as incorrect.
Supposed Causes
Defective fan PCB
Defective connection of capacity setting adaptor
Setting mistake on site
123
Troubleshooting
Is the type NO
of fan PCB correct? Replace it with
correct fan PCB.
YES
Was
indoor unit NO
PCB (A1P) replaced
with a spare
PCB?
YES
Was
correct
capacity setting NO
adaptor installed when Install correct
replacing it with a capacity setting
spare PCB? adaptor.
YES
After establishing
transmission for
indoor and
outdoor,
diagnose the
operation again.
124
3.19 CC Humidity Sensor System

Abnormality
CC
Applicable Models
FCQ(H)

The error is detected by humidity detected by humidity
sensor.

The error is generated when the humidity sensor
becomes disconnected or shorted when the unit is
running.
Even if the sensor is defective, the system can operate.
Supposed Causes
Defective sensor
Broken wire
Troubleshooting
Turn the power supply

OFF and turn the power
ON.
The YES
error is displayed Replace the
again. indoor unit PCB.
NO
External factor
(Noise, etc.)
125

CC
Applicable Models
FCQ-C7, FCQG, FMCQ

Even if an error occurs, operation still continues.
Error is detected according to the moisture (output
voltage) detected by the moisture sensor.

When the moisture sensor is disconnected or short
circuited
Supposed Causes
Defective sensor
Disconnection
126
Troubleshooting
Remove the humidity

sensor from the indoor
unit PCB and insert it
again.
YES
Does it function It is normal.
normally? (Poor connector
contact)
NO
Delete the error code

history from the remote
controller. (1)
Is
"CC"
displayed on the YES Replace the
remote controller? humidity sensor
(2) PCB (3).
NO
It is believed that
external factors
(noise or else)
other than failure
caused the error.
Note:
1. To delete the history, the ON/OFF button of the
remote controller must be pressed and held for 5
seconds in the check mode.
2. To display the code, the Inspection/Test Operation
button of the remote controller must be pressed and
held in the normal mode.
3. If "CC" is displayed even after replacing the humidity
sensor PCB assy and taking the steps 1 and 2,
replace the indoor unit PCB assy.
127
3.20 CJ Remote Controller

CJ
Applicable Models
FHY, FHYC, FUY, FAY, FV(Y) (Available for 2 remote
controller use.), FHC, FH, FDBG, FDBT, FDMG, FCQ(H),
FMCQ, FFQ, FHQ, FAQ, FBQ, FDQ, FMDQ, FUQ, FVQ,
FCQG, FHQG

Even if remote controller thermistor is defective, system
is possible to operate by system thermistor.
The error is detected by temperature of remote controller
thermistor.

The error is generated when the remote controller
thermistor becomes disconnected or shorted when the
unit is running.
Even if the remote controller thermistor is defective, the

system can operate with the system thermistor.
Supposed Causes
Broken wire
128
Troubleshooting
Turn OFF the power

ON.
The error is YES

displayed again. Replace the
remote controller.
NO
External factor
(Noise, etc.)
129
3.21 E0 Actuation of Safety Device

E0
Applicable Models
RY-F/FU, R(Y)-G/GA/KU

Actuation of each safety device is detected by safety
device input circuit.
(Safety device unified detection)
Supposed Causes
<Causes related to PCB>
Defective outdoor unit PCB
Defective safety device input connection
Safety devices harness is broken or disconnected
<Causes related to product as a whole>
Stop valve is not opened
Refrigerant piping circuit clogging
130
Troubleshooting
Is the safety
device's lead wire NO
correctly connected to Connect
the outdoor unit correctly.
PCB?
YES
Find safety device which
is not energized.
Temperature of
compressor discharge
pipe is abnormally high.
Is the stop valve fully Open the stop
open? valve.
Is the refrigerant Replace the
piping circuit clogged? clogged part.
Is refrigerant charged Charged to
to the proper level? specified level.
Is the compressor Replace the
defective? compressor.
Temperature of outdoor
unit fan motor coil is
abnormally high.
Is the fan turning Remove the
correctly? obstacles so the
fan turns
correctly, or
replace the fan.
Has draft passage Provide the draft
been provided? passage.
Replace the fan
motor.
Compressor current is
excessive.
Is power being properly Provide suitable
supplied? power supply.
(Voltage, open phase,
etc.)

131

E0
Applicable Models
R-NU/PU

Actuation of each safety device is detected by safety
(Safety device unified detection)
Supposed Causes
<Causes related to safety devices>
Defective safety device input connection
Safety devices harness is broken or disconnected
Stop valve is set to close
132
Troubleshooting
Is the safety
the outdoor unit correctly.
PCB?
YES
Find safety device which
the contact is open.
Temperature of
compressor discharge
pipe is abnormally high.
open? valve.
Is refrigerant charged Charged to
to the proper level? specified level.
Temperature of fan motor

coil is abnormally high.
Is the fan turning Remove the

correctly? obstacles so the
fan turns
correctly, or
replace the fan.
Has draft passage Provide the draft
been provided? passage
Replace the fan
motor.
Compressor current is
excessive.
Is power being properly Provide suitable
supplied? power supply.
(Voltage, open phase,
etc.)

A
133
Reverse phase power

supply.
Is the power supply Change the

phase correct? phase if the
power supply is
not correct.
Low pressure switch
activation.

opened? valve.
Is the refrigerant Check and repair
charged correctly or the leaked part
leaked? and charge
refrigerant
correctly.
High pressure switch
activation.
Does the outdoor unit Check and
fan operate properly? replace the
outdoor unit fan
motor.
Is the outdoor unit heat Clean the heat
exchanger clogged? exchanger.
Is the outdoor unit Correct
installed properly? installation.
(Outdoor air short
circuit etc.)
Is the refrigerant Conduct
overcharged? refrigerant
collection and
vacuum drying,
and then add
proper amount
refrigerant.
Does the air enter the Conduct
refrigerant system? refrigerant
collection and
vacuum drying,
and then add
proper amount
refrigerant.
134

E0
Applicable Model
R(Y)-LU, RR-M

Actuation of each safety device is detected with safety
(Unified detection of actuation of each safety device)
Possible Causes
Defective input connection of safety device
Defective harness of safety device
Clogged refrigerant piping system
Actuation of internal safety device of compressor
(Only for R(Y) 71/100LU)
Defective compressor (Except for R-LU)
135
Troubleshooting
Check for the installation

conditions.
Is the safety
the outdoor unit (1) correctly.
PCB?
YES
Locate the safety device

having no continuity.
Fan motor coil

temperature is abnormally
high.
Does the fan rotate Remove the
properly? obstructions
around the fan
for its proper
rotation or
replace the fan
and others.
Has the draft passage Provide a draft
been provided? passage.
In the event there
is no continuity
between
An overcurrent has terminals,
occurred on the replace the fan
compressor. motor.
open? valve.
Is the refrigerant piping Replace the
system clogged? clogged parts.
Is refrigerant charged Charge a
to the proper level? specified amount
of refrigerant.
Is the power supply Provide the
proper? proper power
(e.g. voltage and lack supply.
of phase)
defective? (2) compressor.
(Check for
insulation in
pump down
state.)
136
Note:
1. In the case of R(Y)71, or 100, make sure the short
circuiting connector is correctly mounted.
2. R(Y)71, and 100LU, are provided with a safety device
for errors in the compressor.
If the compressor errors due to closed stop valve or
refrigerant shortage, this safety device may be
actuated.
In this case, the compressor cannot restart and its
terminal section has no continuity until the internal
temperature of the compressor falls and the safety
device is reset. (The temperature will fall in a couple
of 10 minutes to a couple of hours.)
137
3.22 E0 Activation of Outdoor Unit

Protection Device
E0
Applicable Models
RZ(Y)

Motor abnormality is detected when the temperature of
outdoor unit fan motor coil rises excessively due to motor
seizing or other reason and the thermal switch turns OFF.

When the fan motor coil temperature increases
abnormally
Supposed Causes
Activation of outdoor unit protection device
Momentary power failure
Open phase in power supply
138
Troubleshooting
Are the
connectors NO
outdoor unit connector, and
PCB? operate the unit.
YES
Is the YES
contact of Q1L Q1L fan
open? protection device
activation
NO Defective fan
motor, defective
Does capacitor, etc.
the unit
operate normally YES
when remote Momentary
controller is power failure or
used? protection device
activated
previously.
NO Check refrigerant
system.
Replace the
outdoor unit
PCB.
139
3.23 E1 Outdoor Unit PCB

Abnormality
E1
Applicable Model
R(Y)-LU, RR-M

A micro-computer checks whether or not E2PROM is
normal.

When E2PROM error when turning the power supply ON
Possible Causes
Troubleshooting

OFF and turn the power
ON.
Reset YES
normally? External factor
(Noise, or etc.)
NO
Replace the
outdoor unit
PCB.
140

E1
Applicable Models
CMSQ

Check data from EPROM

When data could not be correctly received from the
EPROM
EPROM : Type of nonvolatile memory. Maintains
memory contents even when the power supply is turned
OFF.
Supposed Causes
Troubleshooting
Turn OFF the power

once and turn ON again.
Return to YES
External factor
normal? other than error
NO (for example,
noise etc.).
Check if
inside/outside
relay wires of outdoor YES
Connect the
unit main PCB is inside/outside
disconnected. relay wires
correctly.
NO
Replace the
outdoor unit main
PCB.
141

E1
Applicable Models
RZQ-K/H, RZQ(S)-B/C, RZQG-L, RZR-KU/HU

Micro-computer checks whether E2PROM is normal.

When E2PROM error when turning the power supply ON
Supposed Causes
Troubleshooting

OFF once and then
restart.
Is
normal reset YES
External factor
possible? (Noise, etc.)
NO
Turn OFF the power
supply, remove the fan
motor connector and then
turn ON the power supply
again.
The error is YES

outdoor unit
PCB.
NO
Check the fan
motor.
142
3.24 E3 High Pressure System

Abnormality
E3
Applicable Models
RY-F, R(Y)-G/GA/KU

Continuity of the high pressure switch is detected by the
safety device circuitry.

Case where high pressure switch is actuated when the
compressor is operating
Supposed Causes
High pressure switchs harness is broken or
disconnected
Defective high pressure switchs connector connection
Soiled outdoor units best exchanger
Room cooling heat load is excessively high
Short circuit of discharged air
Contrary wing
Defective refrigerant piping circuit
143
Troubleshooting
Are
HPS's for
control and safety NO
connected to the Connect correctly
outdoor unit
PCB? (1)
YES
Turn OFF the power
supply and check the
following after letting the
compressor rest for 2 or 3
minutes.
Do the
HPS's for NO
control and safety Replace the HPS
have continuity? without
continuity.
YES
Is high
pressure during YES
operation abnormally Correct
high? refrigerant piping
circuit.
NO
Replace the
outdoor unit
PCB.
Note:
1. Some models are not equipped with an HPS for
control or safety.
144

E3
Applicable Models
R(Y)-LU, RR-M


Case where high pressure switch is actuated when the
Supposed Causes
disconnected
Indoor unit air filter is clogged
Outdoor unit heat exchanger dirty
Refrigerant overcharged
145
Troubleshooting
Check the installation

condition.
Is NO
the stop valve Open the stop
opened? valves.
YES
Are
HPS's for
control and safety NO
connected to the Connect
outdoor unit correctly.
PCB?
(1)
YES
Turn OFF the power
compressor rest for 10
minutes.
Do the
HPS's for NO
control and safety Replace the HPS
have continuity? without
continuity.
YES
Is high
pressure during YES
high? refrigerant piping
circuit
NO
Reset remote controller
and operate again.
146
Display YES
error "H3" code. Replace the high
pressure switch.
NO
Replace the
outdoor unit
PCB.
Note:
1. Some models are not equipped with an HPS for
control or safety.
147
3.25 E3 Abnormally High Pressure

Level (HPS)
E3
Applicable Models
RZ(Y)

The error is detected when the contact of the high
pressure protection switch opens.

The error is generated when the HPS activation count
reaches the number specific to the operation mode.
Supposed Causes
Disconnection of connector or terminal on outdoor unit
PCB
Dirty outdoor unit heat exchanger
148
Troubleshooting
Is protection NO
HPS connected to Correct the
outdoor unit connection.
PCB?
YES
Turn OFF the power.

Wait 2 to 3 minutes after
compressor stops
operating, then check the
following.
Is there
continuity in NO
Replace the
protection HPS? open-circuit HPS.
YES
Is high
pressure YES
abnormally high during Defective
operation? (1) refrigerant
system.
NO
Replace the
outdoor unit
PCB.
Note:
1. HPS activating value is approximately 3.0 MPa.
149
3.26 E3 High Pressure Abnormality

(HPS)
E3
Applicable Models
RZQ-K/H, RZQ(S)-B/C, RZR-KU/HU

The protection device circuit checks continuity in the high
pressure switch.

When the high pressure switch is actuated
Supposed Causes
Disconnection in high pressure switch harness
Defective connection of high pressure switch
connector
Clogged indoor unit suction filter (in heating)
150
Troubleshooting

conditions.
Is the stop NO
Open the stop
valve open? valve.
YES
Are
control and
protection high NO
pressure switch Connect
connected to correctly.
outdoor unit
PCB?
YES
Turn OFF the power
supply. Wait for 10
minutes after compressor
stops operating, then
check the following.
Is
there
continuity in control NO
and protection high Replace the high
pressure pressure switch
switch? with no
continuity.
YES
CHECK 4 YES
Is high pressure Correct the high
abnormally pressure.
high?
NO
Set the remote controller
and turn ON again.
151
Is
the error H3 YES
Replace the high
displayed? pressure switch.
NO
Except RZQ-C
Replace the
outdoor unit
RZQ-C PCB.
CHECK 4 YES
The pressure is Correct the
abnormally failure.
high. Check
"Refrigerant
overcharge"
CHECK 10
Replace the
outdoor unit PCB
(A1P).
152
3.27 E3 Actuation of High Pressure

Switch
E3
Applicable Models
CMSQ

Abnormality is detected when the contact of the high
pressure protection switch opens.

Error is generated when the HPS activation count
reaches the number specific to the operation mode.
(Reference) Operating pressure of high pressure switch
Operating pressure: 4.0MPa
Reset pressure: 2.85MPa
Supposed Causes
Actuation of outdoor unit high pressure switch
Instantaneous power failure
Defective high pressure sensor
153
Troubleshooting
Check for the points shown below.

(1) Is the stop valve open?
(2) Is the high pressure switch connector properly
connected to the main outdoor unit PCB?
(3) Does the high pressure switch have continuity?
Are the 3 NO
points above Rectify defective
OK? points, if any.
YES
Mount a pressure gauge on the high pressure
service port.
Connect the Service Checker.
Reset the operation using the remote controller,
and then restart the operation.
Does the YES

stop due to "E3"
recur?
Is the
NO high pressure NO
switch operating value Replace the high
normal (i.e., pressure switch.
4.0MPa)?
YES
Are
the
characteristics of NO
the high pressure Replace the high
sensor normal? pressure sensor.
(1)
YES
Is the
pressure NO
detected with the Replace the
PCB normal? outdoor unit main
(2) PCB.
YES
A
154
The high pressure sensor is normal, and the

pressure detected with the PCB is also normal.
The high pressure has really become high.
Remove the causes by which the high

CHECK 14 pressure has become high.
Note:
1: Make a comparison between the voltage of the
pressure sensor and that read by the pressure gauge.
(As to the voltage of the pressure sensor, make
measurement of voltage at the connector, and then
convert it to pressure according to information on
P.471.)
2: Make a comparison between the high pressure value
checked with the Service Checker and the voltage of
the pressure sensor (1).
3: Make measurement of voltage of the pressure
sensor.
+5V
Connector for high
pressure sensor (Red)
(4) Red
(3) Black High
pressure
(2) sensor
Micro-computer (1)
A/D input White
Make measurement of DC
voltage between these wires.
155

E3
Applicable Models
RZQG71, 100L

[In cooling]
The error is detected by the outdoor unit intermediate
heat exchanger thermistor (R5T).
[In heating]
The error is detected by the indoor unit intermediate

[In cooling]
When the outdoor unit intermediate thermistor (R5T)
detects the pressure shown below.
3.92 MPa or more continuously for 1 minute
(Reference: equivalent saturation temperature 62C)
[In heating]
When the indoor unit intermediate thermistor (R3T)
Supposed Causes
Dirt and blockage of the outdoor unit heat exchanger
Defective outdoor unit fan motor
Defective outdoor unit inverter PCB
156
Troubleshooting
[In cooling]
Are
the
the outdoor unit Replace the
intermediate outdoor unit
thermistor intermediate heat
normal? exchanger
thermistor.
YES
The
outdoor unit YES
heat exchanger is Clean or remove
clogged or the clogging
blocked. item.
NO
The
outdoor unit fan NO
is rotating during Remove the
operation. foreign matter.
Replace the fan
YES motor.
Are the
operation of NO
electronic expansion Troubleshooting
valve normal? "E9"
YES
CHECK 4 YES
High pressure is CHECK 10
too high.
NO
Replace the
outdoor unit
PCB.
If error is
displayed again,
replace the
inverter PCB.
157
[In heating]
Are
the
the indoor unit Replace the
intermediate indoor unit
normal? exchanger
thermistor.
YES
The
indoor unit fan is NO
rotating during Remove the
operation. foreign matter.
Replace the fan
motor.
YES
Are the
operation of NO
electronic expansion Troubleshooting
valve normal? "E9"
YES
CHECK 4 YES
High pressure is CHECK 10
too high.
NO
Replace the
outdoor unit
PCB.
If error is
displayed again,
replace the
inverter PCB.
158

E3
Applicable Models
RZQG125, 140L

[In cooling]
Detect the continuity of high pressure switch (S1PH)
with the protection device circuit.
The error is detected by the outdoor unit intermediate
[In heating]
Detect the continuity of high pressure switch (S1PH)
with the protection device circuit.
The error is detected by the indoor unit intermediate

When the high pressure switch is activated (4.0 MPa)
When the outdoor unit intermediate thermistor (R5T)
When the indoor unit intermediate thermistor (R3T)
Supposed Causes
Harness breaking or poor connector connection of the
high pressure switch
Indoor unit suction filter is blocked (In heating)
Defective indoor unit fan (In heating)
Outdoor heat exchanger is dirt (In cooling)
Defective outdoor unit fan (In cooling)
159
Troubleshooting
Is the stop NO
Open the stop
valve open? valve.
YES
Are the
connection of
the connector on NO
PCB and the Correctly
connection to the connect.
switch unit
normal?
YES
After turning OFF the
power and stopping the
compressor for 10
minutes, check the items
below.
Is
there NO
continuity in the Replace the high
high pressure pressure switch
switch? with no
continuity.
YES
Is
there
continuity in NO
the high pressure Replace the
switch connecting connecting line.
line?
YES
160
A
[In cooling] [In heating]
Are
the
the outdoor unit Replace the
intermediate outdoor unit
normal? Are exchanger
the thermistor.
YES the indoor unit Replace the
intermediate indoor unit
normal? exchanger
thermistor.
YES
Turn the power ON and

restart.
"H3" is YES
displayed? Replace the high
pressure switch.
NO
CHECK 4 YES
High pressure is too CHECK 10
high.
NO
Replace the
outdoor unit
PCB.
If error is
displayed again,
replace the
inverter PCB.
161
3.28 E4 Low Pressure System

Abnormality
E4
Applicable Models
RY-F, R(Y)-G/GA/KU/LU, RR-M

Continuity of the low pressure switch is detected by the

Case where low pressure switch is actuated when the
Supposed Causes
Defective low pressure switch
Low pressure switchs harness is broken or
disconnected
Defective low pressure switchs connector connection
Defective refrigerant piping circuit
Stop valve is not opened (For R(Y)-LU)
162
Troubleshooting
NO R(Y)-LU
series?
YES

condition.
Is
the stop NO
Open the stop
valve opened? valves.
YES
Is low
pressure
sensor for safety NO
Connect
connected to the correctly.
outdoor unit
PCB?
YES
Turn OFF the power
compressor rest for 2 or 3
minutes.
Does
the low
pressure sensor for NO
Replace the low
safety have pressure sensor
continuity? without continuity.
YES
Is low
pressure during YES
low? refrigerant piping
circuit.
NO
Replace the
outdoor unit
PCB.
163
3.29 E4 Actuation of Pressure

Sensor
E4
Applicable Models
RZQ-K, RZQ(S)-C, RZQG-L, RZR-KU/HU

For except RZQG
[In cooling]
Detect error by the pressure sensor.
[In heating]
Detect error by the intermediate heat exchanger
thermistor.
For RZQG
[In cooling]
Detect error by the indoor unit intermediate thermistor.
[In heating]
Detect error by the intermediate heat exchanger
thermistor.

[In cooling]
When the detection pressure is the following value
0.12MPa or less continues for 5 minutes
For except RZQG
When the saturated pressure equivalent to the
detection temperature is the following value 0.12MPa
or less continues for 5 minutes
For RZQG
When the saturated pressure equivalent temperature
is -34C
Supposed Causes
The stop valve is not opened
Defective pressure sensor and intermittent harness
164

Abnormal drop of low pressure
(Inadequate refrigerant)
(Defective refrigerant piping system (liquid pipe
system))
(Defective electronic expansion valve)
Troubleshooting

conditions
Is the stop NO
Open the stop
valve open? valve.
YES
Is it in cooling NO (In heating)

operation?
YES
(In cooling) Is the
intermediate
A heat exchanger NO
thermistor properly Connect the
connected to the connector
outdoor unit properly.
PCB?
165
Is the B
pressure sensor NO YES
properly connected to Connect the
the outdoor unit connector
PCB? Remove the thermistor properly.
from the outdoor unit PCB
RZQG YES and measure resistance.
except RZQG
Is it normal? NO
Replace the
CHECK 6 group
CHECK 7 thermistor.
Measure YES
voltage between
the connector pins
(1) and (3) of the NO
Replace the
connector. pressure
Is the relation sensor.
between low
pressure and
voltage
normal?
YES
CHECK 3
Remove the
thermistor from the NO
indoor unit PCB and Replace the
measure the indoor unit
resistance. intermediate
Is it normal? thermistor.
YES
166
Is low-pressure NO
abnormally low? Replace the
outdoor unit
CHECK 5 PCB.
Replace the
YES PCB equipped
with resin case.
Correct the
refrigerant
system defect.
167
3.30 E4 Actuation of Low Pressure

Sensor
E4
Applicable Models
CMSQ

Abnormality is detected by the pressure value with the
low pressure sensor.

Error is generated when the low pressure drops while the
compressor is in operation.
Supposed Causes
Abnormal drop of low pressure
Defective low pressure sensor
Clogged filter
168
Troubleshooting
Is NO
open? valve.
YES
(1) Mount a pressure gauge on the low pressure

service port.
(2) Reset the operation using the remote controller,
and then restart the operation.
Are the
characteristics NO
of the low pressure Replace the low
sensor normal? pressure sensor.
(1)
YES
Service Checker CHECK 7

Connect the service checker to compare the low
pressure value checked with the Service Checker
and the actual measurement value by pressure
sensor.
Check if
the low
pressure value
and the actual NO
measurement value by Replace the
pressure sensor outdoor unit main
are the same. PCB.
YES
The low pressure sensor is normal, and the
pressure detected with the PCB is also normal.
The low pressure has really become low.
CHECK 15 Remove the causes by which the low

pressure has become low.
169
Note:
1. Make a comparison between the voltage of the
pressure sensor and that read by the pressure
gauge.
(As to the voltage of the pressure sensor, make
measurement of voltage at the connector, and then
convert it to pressure. CHECK 7 )
2. Make measurement of voltage of the pressure
sensor.
+5V
Connector for low pressure sensor
(Blue)
(4) Red
(3) Black Low

Micro-computer pressure
A/D input (2) White sensor
(1)
Make measurement of DC voltage

between these wires.
170

E4
Applicable Models
RZQ-H, RZQ(S)-B

The protection device circuit checks continuity in the low
pressure switch.

When the low pressure switch is activated during
compressor operating.
Operating pressure: 0.12 MPa continuous 5 minutes
Supposed Causes
Compressor is not defective.
Defective connection of low pressure switch connector
Disconnection in low pressure switch harness
Defective refrigerant system
171
Troubleshooting

conditions.
Is NO
opened? valve.
YES
Is the
connector for
the low pressure NO
switch properly Connect
outdoor unit
PCB?
YES
Turn OFF the power
supply. Wait for a few
minutes after compressor
stops operating, then
Is there
a continuity in NO
Replace the low
the low pressure pressure switch.
switch?
YES
CHECK 5 YES
Is low pressure Rectify the
abnormally cause.
low?
NO
Replace the
outdoor unit
PCB.
172
3.31 E4 Low Pressure System

Abnormality
E4
Applicable Models
RZQ-C

Detect errors by the low pressure sensor.

When the detection pressure is the following value
Actuating pressure: 0.07MPa
Supposed Causes
Disconnection of the wire harness of the low pressure
switch
Defective connection of the connector of the low
pressure switch
The refrigerant piping circuit abnormality
Defective outdoor unit main PCB
173
Troubleshooting

conditions
Is NO
open? valve.
YES
Is
the
connector (1)
for the low pressure NO
sensor correctly Connect
outdoor unit
PCB?
YES
Measure the voltage (DC)

between the pins (2) and
(3) of the connector (2).
Is
the
converted
pressure based on NO
the measured voltage Replace the low
normal? pressure sensor.
(3).
YES
CHECK 5 YES
Is low pressure Correct the error.
abnormally
low?
NO
Replace the
outdoor unit PCB
(A1P).
174
1: Connector code: X31A

2: Method of voltage measurement
Outdoor unit PCB A1P

+5V
Connector
Low pressure sensor

(4) Red
GND (3) Black
Micro-computer (2) White

A/D input
(1)
Measure voltage here.
3: Pressure/ voltage characteristic of the sensor

Detected pressure PL (MPa)
1.5
PL
1.0
0.5
-0.5
-0.5 0 0.5 1 1.5 2 2.5 3 3.5 4
Vcc
Output voltage V
PL=0.57V-0.28
PL: detected pressure (Mpa)
V: output voltage (V)
175
3.32 E5 Compressor Motor Lock

E5
Applicable Models

Inverter PCB takes the position signal from UVWN line
connected between the inverter and compressor, and
detects the position signal pattern.

The position signal with 3 times cycle as imposed
frequency is detected when compressor motor operates
normally, but 2 times cycle when compressor motor
locks. When the position signal in 2 times cycle is
detected
Supposed Causes
Compressor lock
Incorrect UVWN wiring
Defective inverter PCB
High discharge pressure starting (For RZQ-K, RZQG,
RZR-KU/HU)
176
Troubleshooting

conditions.
Is the stop NO
Open the stop
valve open? valve.
RZQ-C
YES
Is the NO
UVWN wiring Connect
normal? correctly.
YES
Is high
differential YES
pressure at Remedy the
starting? cause.
NO
Check and
see whether YES
compressor is short- Replace the
circuited or compressor.
ground.
RZQ-C/K, RZR-KU/HU NO
RZQG
RZQ-H, RZQ(S)-B/C
Are
inverter output NO
voltages the same for Replace the
3 phases? inverter PCB.
YES
Does
low or high
pressure vary YES
even instantaneously
when restarting
compressor?
NO
Replace the
compressor.
177

E5
Applicable Models
CMSQ

Inverter PCB takes the position signal from UVW line
connected between the inverter and compressor, and the
error is detected when any abnormality is observed in the
phase-current waveform.

This error will be output when the inverter compressor
motor does not start up even in forced startup mode.
Supposed Causes
Inverter compressor lock
High differential pressure (0.5MPa or more)
Incorrect UVW wiring
178
Troubleshooting
Is the stop NO
Onsite causes.
valve open? Open the stop
YES valve.
Check the compressor

cable for disconnection
and flaws.
The
compressor cable YES
Replace the
has a defect. cable, and then
securely connect
NO the connectors.
Are wire
connections
made to phases U, V, NO
Power OFF Make wire
and W in the proper
order and connections
manner? without a
mistake.
W
YES
U
Are wire
connections V
properly made NO
(according to the Make wire
Are the wire connections
Wiring connections without a
Diagram)? mixed up mistake.
with those
YES for non-
inverter
A compressor?
179
Disconnect the cable

from the compressor, and
then check the
compressor for the
insulation resistance.
The
insulation
resistance is low YES
Replace the
(i.e., not more than compressor.
100k.)
NO

motor coil for any broken
wire.
Some YES
phase has a broken
wire.
NO
Restart the
compressor, and NO
then check whether End of work
or not the error Faulty pressure
recurs. equalization or
else may have
occurred.
YES Check the
Power ON refrigerant
system.
Has the
compressor
started up at high YES
differential pressure Defective
(not less than pressure
0.5MPa)? equalization:
Check the
refrigerant
NO system.
Replace the
compressor.
Conduct checks
and diagnosis
of the
compressor.
180
3.33 E6 Compressor Overcurrent

E6
Applicable Model
R(Y)-LU, RR-M

The input current value is detected with a current sensor.

When the compressor input current exceeds the
specified input current value.
Refer to Approximate Input current value on
following page.
Possible Causes
High pressure increased too high
Voltage drop
Defective compressor (compressor lock)
181
Troubleshooting

conditions.
Is the stop NO
valve.
YES
CHECK 4 YES
High pressure is Correct the high
too high. pressure.
NO
Check for the power

supply voltage.
The YES
voltage has Correct the
dropped. power supply.
NO
Spare PCB
is installed using YES
an adaptor not suitable Connect an
for the applicable adaptor suitable
model. for the applicable
(1) model.
NO
Check for the
compressor.
Note:
For details, refer to information in troubleshooting PJ.
182
1. Approximate Input current value

Input current Input current
Model Model
value value
R71LUVAL 25.30 A RR71MV1 25.3 A
R(Y)71LUV1 25.30 A RR71MY1 11.5 A
R(Y)71LUY1 8.63 A RR100MY1 11.5 A
R100LUVAL 29.90 A RR125MY1 15.0 A
R(Y)100LUV1 29.90 A
R(Y)100LUY1 11.50 A
R125LUTAL 25.30 A
R125LUYAL 14.95 A
R(Y)125LUY1 14.95 A
R(Y)140LUTAL 32.20 A
R(Y)140LUYAL 17.25 A
R(Y)140LUY1 17.25 A
RY160LUY1 17.25 A
183
3.34 E7 Outdoor Unit Fan Motor

Abnormality
E7
Applicable Models
RZQ-K/H, RZQ(S)-B/C, RZQG, RZR-KU/HU

Abnormality of fan motor system is detected according to
the fan speed detected by hall IC when the fan motor
runs.

When the fan runs with speed less than a specified
one for 15 seconds or more when the fan motor
running conditions are met
When connector detecting fan speed is disconnected
When the error is generated 4 times, the system shuts
down.
Supposed Causes
Defective fan motor
The harness connector between fan motor and PCB is
left in disconnected, or defective connector
Fan does not run due to foreign matters tangled
Blowout of fuse
184
Troubleshooting
Is
the supply
voltage within the NO
range (V1: 220-240V, Ask repair so that
Y4A: 380- the supply
415V)? voltage will be
within the normal
range.
YES
Turn OFF the power

supply and wait for 10
minutes.
Is the
fan motor
connector correctly NO
Properly connect
connected to the the connector.
outdoor unit
PCB?
YES
Is there
any foreign matter NO
around the
fan? Remove the foreign
YES matter.
Remove the fan motor

connector.
Is the fan NO
rotatable easily by
hand?
Replace the fan motor.
YES
CHECK 1
Check the resistance
value for the fan motor.
185
Is the
resistance value NO
of the fan motor Replace the fan
normal? motor.
YES
Does the NO
fuse have continuity? Replace the fuse.
YES
Properly plug the fan

motor connector and
then turn ON the power
again.
The error is YES

inverter PCB.
NO
External factor
(Noise, etc.)
186

E7
Applicable Models
RZQ-C7

Defective fan motor system is detected according to the
fan speed detected by hall IC when the fan motor runs.

one for 6 seconds or more when the fan motor running
conditions are met
When the error is generated 4 times, the system shuts
down.
Supposed Causes
Disconnection of connector
Defective fan motor
Clearing condition: Operate for 5 minutes (normal)
187
Troubleshooting
Cut the power supply to

wait for 10 minutes.
There
is a foreign YES
substance found Remove the
around the object foreign
fan. substance.
NO
Check the
connection of
the connector. YES
Plug the
Disconnection of the connector.
connectors is
found.
NO
Check the
color of the
relay. YES
Connection error is Correct the
found in the relay connection of the
connector. relay connector.
NO
188
No
continuity on the YES
fan inverter PCB Replace the fan
fuse inverter PCB.
NO
Unable to
rotate the fan
manually with ease YES
Replace the
when removing the corresponding
connector of the fan motor.
fan motor
NO
The
resistance
value between
the power supply YES
wire terminal of fan Replace the
motor and the motor corresponding
frame (metal) is fan motor.
1M and
below.
NO
CHECK 2
Check the fan motor
connector (power supply
wire)
The
resistance
value between
UVW phases of fan YES
motor is out of balance, Replace the
or short circuit corresponding
between UVW fan motor.
phases
NO
189
CHECK 1
Check the fan motor
connector (signal wire)
The
signal wire
short circuits YES
between Vcc and Replace the
GND / UVW corresponding
and GND fan motor.
NO
Put the power supply ON

to check the following
LED lamps:
HAP lamp above the
compressor inverter PCB
HAP
lamp for
the PCB does
not blink on the YES
Replace the fan
condition that HAP inverter PCB.
lamp for PCB is
blinking.
NO
Replace the fan
motor 2.
190

E7
Applicable Models
CMSQ

Error of fan motor system is detected according to the fan
speed detected by hall IC when the fan motor runs.

one for 6 seconds or more when the fan motor running
conditions are met
When error is generated 4 times, the system shuts
down.
Supposed Causes
Defective fan motor
Clearing condition: Operate for 5 minutes (normal)
191
Troubleshooting
Turn OFF the power

supply, and then wait for
a period of 10 minutes.
Are
there any YES
foreign matters Remove the
around the foreign matters.
fan?
NO
Any
of the
fan motor
connectors X1A
or the relay harness YES
connectors Z5C and Insert the
X1A is connector
disconnected. disconnected.
NO
Different
power
supply cable
connector and
signal cable
connector have been
connected to the relay YES
harness. (Power supply Use the
and signal cable connectors of the
connectors of same color in
different colors combination for
are connected the power supply
for one and and signal cables
the same for the relay
motor.) harness (e.g.
natural color to
natural color, or
red to red).
NO
192
Connectors of
harness between
the compressor YES
inverter PCB and the Insert the
fan inverter PCB are connectors in the
disconnected. harness.
NO
The
fuse
(white tubular
fuse) on the fan YES
inverter PCB has a Replace the fan
broken wire (has inverter PCB.
no continuity).
NO
With the
connector
disconnected from YES
the fan motor, the fan Replace the
cannot be outdoor unit fan
rotated by motor.
hand.
NO
Resistance
between the fan
motor power supply YES
cable terminal and the Replace the
motor frame (metal outdoor unit fan
part) is not motor.
more than
1M.
NO
193
CHECK 2
connector (Power supply
cable)
Resistance
of the U, V, and
W phases of the
fan motor has got YES
imbalanced or short Replace the
circuits have been outdoor unit fan
established motor.
among the U,
V, and W
phases.
NO
CHECK 1
connector (Signal cable)
Has a
short
circuit been
established
between the fan motor YES
signal cables Vcc and Replace the
GND, and UVW and outdoor unit fan
GND, motor.
respectively?
NO
194
Turn ON the power

supply.
The
LED
(HAP) on
the compressor
inverter PCB is YES
blinking, but the LED Replace the fan
(HAP) on the fan inverter PCB.
inverter PCB is
not blinking.
NO
Replace the
outdoor unit fan
motor.
195
3.35 E9 Electronic Expansion Valve

Abnormality
E9
Applicable Models
RY-F, R(Y)-G/GA/KU/LU

With electronic expansion valve error detection, coil
current is detected and open and short circuits are
detected.

The error is determined by the following condition.
[For R(Y)-LU]
There is no common power supply when the power is
ON.
[For RY-F, R(Y)-G/GA/KU]
Coil current: open circuit < normal < short circuit
Supposed Causes
Electronic expansion valves harness is broken or
disconnected.
Defective electronic expansion valves connector
connection
196
Troubleshooting
Turn the power supply OFF

once and then restart.
YES
Normal reset? External factor
(Noise, etc.).
NO
Is the
electronic
expansion valve coil NO
Connect it
connected to correctly.
outdoor unit
PCB?
YES
CHECK 8
Is resistance NO
of electronic Replace the
expansion valve's electronic
coil normal? expansion valve.
YES
Replace the
outdoor unit
PCB.
197

E9
Applicable Models
RZ(Y), RZQ-C

For RZ(Y)
The error detection function detects coil current to
determine open circuit and short circuit.
For RZQ-C
Check disconnection of connector
Check continuity of electronic expansion valve coil

For RZ(Y)
Error is generated under the following condition.
Coil current:
Open circuit < Normal < Short circuit
For RZQ-C
Error is generated under no common power supply when
the power is ON.
Supposed Causes
Open circuit in electronic expansion valve harness
Defective connection of electronic expansion valve
connector
198
Troubleshooting
Is
electronic
expansion valve YES
connector Correct the
disconnected? connection.
NO
Turn OFF the power
ON.
Does the YES

unit reset? External factor
(Noise, etc.).
NO
Is coil
resistance of NO
electronic expansion Replace the
valve normal? electronic
expansion valve.
YES
Replace the
outdoor unit
PCB.
199
3.36 E9 Electronic Expansion Valve

Coil Abnormality
E9
Applicable Models
CMSQ

Check disconnection of connector
Check continuity of electronic expansion valve coil

Error is generated under no common power supply when
the power is ON.
Supposed Causes
Defective electronic expansion valve coil
Defective connecting cable
200
Troubleshooting

OFF, and turn the power
supply ON again.
Return to YES
External factor
normal? other than error
NO (for example,
noise etc.).
Electronic
expansion valve is NO
connected to X21A and After connecting,
X23A of outdoor turn the power
unit PCB. ON and then
restart again.
YES
Normal
when coil check
(1) of the electronic NO
Replace the
expansion valve coil electronic
is checked. expansion valve
coil.
YES
The
connecting
cable is short- YES
circuited or Replace the
disconnected. connecting cable.
NO
Replace the
outdoor unit
PCB.
201
Note:
1. Make measurement of resistance between the
connector pins, and then make sure the resistance
falls in the range of 40 to 50.
(Orange) 1
(Red) 2
Measuring points
(Yellow) 3 1-6
2-6
(Black) 4 3-6
4-6
5
(Gray) 6
202

E9
Applicable Models
RZQ-K, RZQ(S)-B, RZQG, RZR-KU/HU

The error is detected by the suction pipe superheated
degree and electronic expansion valve opening degree
calculated by values of pressure sensor and suction pipe
thermistor.

When the following conditions are met for 10 minutes
Suction pipe superheated degree < 4C
Minimum electronic expansion valve opening degree
Connector of electronic expansion valve is missing
when the power is ON.
Supposed Causes
Defective solenoid valve
Defective check valve
Disconnection of electronic expansion valve harness
connector
Defective each thermistor
Defective mounting
Defective pressure sensor
Defective outdoor unit control PCB
203
Troubleshooting
Turn OFF the power

ON.
NO The
error is displayed
again.
YES
Is the
electronic
expansion valve NO
connector properly Connect
connected to the properly.
outdoor unit
PCB?
YES
Is the coil
resistance of the NO
electronic expansion Replace the
valve normal? electronic
CHECK 8 expansion valve
coil.
RZR, RZQG YES

RZQ(S)
Is there
difference in
temperature before NO
and after electronic Replace the body
expansion valve of the electronic
(Y1E) during expansion valve
operation? (Y1E).
YES
A
204
Is the
temperature
sensor of each
thermistor (suction
pipe, discharge pipe,
intermediate heat NO
Mount properly.
exchanger and heat
exchanger distributor
pipe thermistors)
mounted
properly?
YES
Are the
each thermistor Replace the
normal? defective
CHECK 3 thermistor.
YES
Are the
pressure sensor NO
characteristics Replace the
normal? pressure sensor.
CHECK 7
YES
B
205
Actually, it is in wet
operation.
Refer to CHECK 9 to
eliminate the causes of
wet operation.
Restart operation.
The error is YES

outdoor unit
PCB.
NO
External factor
(Noise, etc.)
206

E9
Applicable Models
RZQ-H, RZQ(S)-C

The error is detected by the suction pipe superheated
degree and electronic expansion valve opening degree
calculated by values of suction pipe thermistor.

When the following conditions are met for 10 minutes
Suction pipe superheated degree < 4C
Minimum electronic expansion valve opening degree
Connector of electronic expansion valve is missing
when the power is ON.
Supposed Causes
Defective solenoid valve
Defective check valve
Disconnection of electronic expansion valve harness
connector
Defective each thermistor
Defective mounting
207
Troubleshooting
Turn OFF the power

ON.
NO The
error is displayed
again.
YES
Is the
electronic
expansion valve NO
connector properly Connect
connected to the properly.
outdoor unit
PCB?
YES
CHECK 8
Is the coil resistance NO
of the electronic Replace the
expansion valve electronic
normal? expansion valve
coil.
YES
208
Is the
temperature
sensor of each
thermistor (suction
pipe, discharge pipe NO
and heat exchanger Mount properly.
distributor pipe
thermistors)
mounted
properly?
YES
CHECK 3
Are the NO
characteristics of each Replace the
thermistor defective
normal? thermistor.
YES
Actually, it is in wet
operation.
CHECK 9 Eliminate the

causes of wet operation.
Restart operation.
The error is YES

outdoor unit
PCB.
NO
External factor
(Noise, etc.)
209
3.37 F3 Discharge Pipe

F3
Applicable Models
RY-F, R(Y)-G/GA/KU

The error is detected according to temperature detected
by discharge pipe thermistor.

When discharge pipe temperature becomes
abnormally high
When discharge pipe temperature rises suddenly
When the discharge pipe thermistor comes out of its
installed position
Supposed Causes
Improper amount of refrigerant
210
Troubleshooting
Is the
amount of NO
refrigerant Charge with the
correct? proper amount of
refrigerant.
YES
Has
the thermistor YES
come off the Correctly place
discharge pipe the discharge
port? pipe thermistor.
NO
Is
electronic NO
expansion valve
fitted?
YES
Is
electronic
Check refrigerant
disconnected from piping circuit
valve body? clogging.
YES
Correctly place
the electronic
expansion valve
coil to valve
body.
211

F3
Applicable Models
R(Y)-LU, RR-M

The error is detected according to temperature detected
by discharge pipe thermistor.

When discharge pipe temperature becomes
abnormally high
When discharge pipe temperature rises suddenly
When the discharge pipe thermistor comes out of its
installed position
Supposed Causes
Improper amount of refrigerant
Discharge pipe thermistor comes off the discharge
pipe port
Electronic expansion valve coil is disconnected from
valve body
Compressor lead wire has lack of phase
212
Troubleshooting
Has
the thermistor NO
come off the discharge Correctly place
pipe port? the discharge
pipe thermistor.
YES
Has the YES

compressor lead wire Correct the lack
lack of phase? of phase.
NO
Is the
amount of YES
refrigerant Charge with the
correct? proper amount of
refrigerant.
NO
Is
electronic NO
expansion valve
fitted?
YES
Is
electronic
CHECK 11
disconnected from
valve body? Check refrigerant
piping circuit
clogging.
YES
Correctly place
the electronic
expansion valve
coil to valve
body.
213

F3
Applicable Models
RZ(Y)

The error is detected according to the temperature
detected by the discharge pipe thermistor.

When the discharge pipe temperature rises to an
abnormally high level
When the discharge pipe temperature rises suddenly
Supposed Causes
Defective discharge pipe thermistor
Defective connection of discharge pipe thermistor
214
Troubleshooting
Is
discharge pipe YES
temperature 123.5C Error in
or higher? refrigerant
system, such as
NO refrigerant
shortage and
defective
compressor.
Conduct
Is inspection.
discharge pipe NO
thermistor connected Correct the
to the correct connection, and
connector? operate the unit.
YES
CHECK 3
Is discharge NO
pipe thermistor Replace the
characteristic discharge pipe
normal? thermistor.
YES
Replace the
outdoor unit
PCB.
215

F3
Applicable Models
CMSQ

Abnormality is detected according to the temperature
detected by the discharge pipe temperature sensor.

Supposed Causes
Defective discharge pipe temperature sensor
Defective connection of discharge pipe temperature
sensor
216
Troubleshooting
Discharge
pipe temperature is YES
115C or higher when Refrigerant
the unit stop by shortage,
error. compression
defect, etc.
Defective the
NO refrigerant
system.
Pull out the discharge
pipe thermistor from the
outdoor unit PCB, and
then make measurement
of resistance using a
multiple meter.
CHECK 3
Are the
characteristics of the NO
Replace the
discharge pipe discharge pipe
thermistor normal? thermistor.
(3.5~400k)
YES
Replace the
outdoor unit
PCB.
217
3.38 F3 Discharge Pipe

Temperature Control
F3
Applicable Models
RZQ-K/H, RZQ(S)-B/C, RZQG, RZR-KU / HU

detected by the discharge pipe thermistor.

When the discharge pipe temperature does not rise
after operation start
Supposed Causes
Defective connection of discharge pipe thermistor
Disconnection of discharge pipe thermistor
218
Troubleshooting
Is the
discharge pipe YES
Abnormality in
temperature refrigerant system
high? such as refrigerant
shortage,
NO defective
compressor, etc.
Is the Conduct
discharge inspection
pipe thermistor NO
Connect
correctly connected correctly, and
to PCB? operate the unit
again.
YES
Is the
discharge
pipe thermistor NO
attached to the Attach the
discharge thermistor, and
pipe? operate the unit
again.
YES
CHECK 3
Is the discharge NO
Replace the
pipe thermistor discharge pipe
characteristic thermistor.
normal?
YES
Replace the
outdoor unit
control PCB.
219
3.39 F6 Abnormal Heat Exchanging

Temperature
F6
Applicable Model
R(Y)71~100LU

The high pressure control (stop) is made according to
temperature detected with outdoor unit heat exchanger
thermistor in cooling operation or indoor unit heat
exchanger thermistor in heating operation.

When the outdoor unit heat exchanging temperature in
cooling operation or the indoor unit heat exchanging
temperature in heating operation exceeds a rated value.
Possible Causes
Clogged indoor unit suction filter (in heating operation)
Excessive charging of refrigerant
220
Troubleshooting

conditions.
Is the stop NO
valve.
YES
CHECK 4 YES
High pressure Correct the high
is too high. pressure.
In cooling
operation: Dirty
NO outdoor unit
heat exchanger
In heating
operation: Dirty
indoor unit heat
exchanger
Excessive
charging of
refrigerant
Replace the
outdoor unit
PCB.
221
3.40 F6 Refrigerant Overcharged

F6
Applicable Models
CMSQ

Excessive charging of refrigerant is detected by using the
outdoor air temperature, heat exchanger deicer
temperature and liquid pipe temperature during check
operation.

When the amount of refrigerant, which is calculated by
using the outdoor air temperature, heat exchanging
deicer temperature and liquid pipe temperature during
check operation, exceeds the criteria.
Supposed Causes
Disconnection of outdoor air thermistor
Disconnection of heat exchanger deicer thermistor
Defective liquid pipe thermistor
222
Troubleshooting
Check the mounting

condition of the outdoor
air thermistor, heat
exchanger deicer
thermistor and liquid
pipe thermistor in the
piping.
Are
the above NO
thermistor installed Install the
on pipes thermistor
correctly? correctly.
YES
Remove the outdoor air
thermistor, heat
exchanger deicer
thermistor and the liquid
outdoor unit PCB and
measure resistance with
a tester.
Is the
characteristic of
the above thermistor NO
normal? Replace the
thermistor.
CHECK 3
YES
Rectify the
refrigerant
overcharge.
223
3.41 H3 High Pressure Switch

Abnormality
H3
Applicable Models
RY-F, R(Y)-G/GA/KU


When the compressor is OFF and the high pressure
switch does not have continuity
Supposed Causes
disconnected
224
Troubleshooting
Are high
pressure switch NO
for control and safety Connect correctly
connected to the
outdoor unit
PCB?
YES
Check the following after
letting rest for 2 or 3
minutes.
Do the
high pressure NO
switch for control and Replace the high
safety have pressure switch
continuity? without
continuity.
YES
Replace the
outdoor unit
PCB.
225

H3
Applicable Model
R(Y)125 140LU

The protection device circuit checks for the continuity in
the high pressure switch.

When the high pressure switch has no continuity during
the compressor stops operating.
Possible Causes
Disconnection in harness of high pressure switch
connector
Disconnection in lead wire
226
Troubleshooting
Is the
connector of
high pressure switch NO
correctly connected Connect
to the outdoor correctly.
unit PCB?
YES
Wait for 10 minutes after
the unit stops operating,
then proceed to the
subsequent check.
Does
the high NO
pressure switch have Replace the high
continuity? pressure switch.
The normal
resistance is
YES 10 or less.
Does
the lead wire NO
have continuity? Replace the lead
wire.
YES
Replace the
outdoor unit
PCB.
227

H3
Applicable Models
RZ(Y)

pressure switch.

When there is no continuity in the high pressure switch
during compressor non-operating period.
Supposed Causes
Open circuit in high pressure switch harness
connector
Defective outdoor unit PCB.
Troubleshooting
Is
protection HPS NO
connector connected to Correct the
outdoor unit connection.
PCB?
YES
Wait 2 to 3 minutes after
then check the following.
Is there NO
continuity in protection Replace the
HPS? open-circuit HPS.
YES
Replace the
outdoor unit
PCB.
228
3.42 H3 High Pressure Switch

System Abnormality
H3
Applicable Models

pressure switch.

When there is no continuity in the high pressure switch
during compressor stops operating.
Supposed Causes
Incomplete high pressure switch
Disconnection in high pressure switch harness
connector
Disconnected lead wire
229
Troubleshooting
Is
protection
high pressure
switch connector NO
Connect
correctly connected correctly.
to outdoor unit
PCB?
YES
Wait for 10 minutes after
then check the following.
Is there
continuity in NO
each protection high Replace the high
pressure switch? pressure switch
with no
continuity.
Resistance in
YES normal operation:
10 or less
Is there NO
continuity in lead Replace the lead
wire? wire.
YES
Replace the
outdoor unit
control PCB.
230
3.43 H4 Low Pressure Sensor

System Abnormality
H4
Applicable Models
RZQ-H

Check the continuity of low pressure sensor
Low pressure sensor is not operated when the low
pressure is dropped under specific pressure
(0.12MPa).

When there is no continuity in the low pressure sensor
during compressor start operating.
Low pressure sensor is not operated when the low

pressure is dropped under specific pressure (0.12MPa)
during compressor operating.
Supposed Causes
Disconnection in low pressure switch harness
Defective connection of low pressure sensor
connector
Clogged check valve
231
Troubleshooting
Is low
pressure sensor NO
connector connected Connect
to outdoor unit correctly.
PCB?
YES
Turn OFF the power
supply. After 10 minutes,
CHECK 5
NO
Is low pressure Correct the
abnormally low? refrigerant pipe.
YES
Is there
continuity in NO
control and protection Replace the low
low pressure pressure sensor.
switch?
YES
Replace the
outdoor unit
control PCB.
232

H4
Applicable Models
RZQ-B

Check the continuity of LPS
LPS is not operated when the low pressure is dropped
under specific pressure (0.12MPa).

When there is no continuity in the LPS during
compressor start operating.
LPS is not operated when the low pressure is dropped

under specific pressure (0.12MPa) during compressor
operating.
Supposed Causes
Defective LPS
Disconnection in LPS harness
Defective connection of LPS connector
Clogged check valve
233
Troubleshooting
Is
LPS
connector NO
connected to outdoor Connect
unit PCB? correctly.
YES
Turn OFF the power
supply. After 10 minutes,
CHECK 4 NO
Is low pressure Correct the
abnormally refrigerant pipe.
low?
YES
Is there
continuity in NO
control and protection Replace the LPS.
LPS?
YES
Replace the
outdoor unit
control PCB.
234
3.44 H7 Outdoor Unit Fan Motor

Signal Abnormality
H7
Applicable Models
CMSQ, RZQ-C7

Detection of abnormal signal from fan motor.

In case of detection of abnormal signal at starting fan
motor.
Supposed Causes
Abnormal fan motor signal (circuit error)
Broken, short or disconnection connector of fan motor
connection cable
Defective fan Inverter PCB
235
Troubleshooting
Turn power OFF.
Is the
fan motor
connector NO
connected to PCB for Connect
fan inverter correctly.
correctly?
YES
Check connector of fan

motor.
(1)
The
resistance
of fan motor read
wire connector pins NO
Replace the fan
between Vcc-UVW motor.
and GND-UVW
balanced?
YES
Replace the fan
inverter PCB.
Note:
1: Disconnect connector and measure the following
resistance.
5 Gray GND
4 Pink Vcc
Measure the
resistance
3 Orange W between Vcc-
UVW and
GND-UVW.
2 Blue V
1 Yellow U
236
3.45 H9, J3, J5, J6, J7, J8 Thermistor

System Abnormality
H9, J3, J5, J6, J7, J8
Applicable Models

detected by each individual thermistor.

When thermistor is disconnected or short-circuited during
operation
Supposed Causes
Defective connection of connector
237
Troubleshooting
Check connectors for

connection.
NO
Normal? Connect
correctly.
YES
Remove thermistor from

outdoor unit PCB, then
measure the resistance
using a tester.
CHECK 1 NO
Replace the
Normal? thermistor.
YES
Replace the
outdoor unit
control PCB.
Error Code Defective Thermistor

H9 Outdoor air thermistor
J3 Discharge pipe thermistor
J5 Suction pipe thermistor
J6 Heat exchanger thermistor
J7 Intermediate heat exchanger thermistor
J8 Liquid pipe thermistor
238
3.46 H9 Outdoor Air Thermistor

System Abnormality
H9
Applicable Models
RY-F/FU, R(Y)-G/GA/KU/LU, RR-M

Case where the outdoor air thermistor has a short or
open circuit
Supposed Causes
Defective outdoor air thermistor
Defective outdoor air thermistor connector connection
Troubleshooting
Disconnect the outdoor
air thermistor from the
measure the resistance.
Is the NO
thermistor Replace the
normal? outdoor air
thermistor.
YES
If contact is OK,
replace the
outdoor unit
PCB.
239

H9
Applicable Models
RZ(Y), CMSQ

The detection is based on abnormal resistance value of
the thermistor.

When the outdoor air thermistor has short circuit or open
circuit.
Supposed Causes
Defective outdoor air thermistor
Defective connection of outdoor air thermistor
connector
Troubleshooting
Is
connector
connected to the NO
Connect the
outdoor unit thermistor, and
PCB? operate the unit.
YES
Disconnect
thermistor from
outdoor unit PCB, and NO
Replace the
measure resistance. thermistor.
Is resistance
normal?
YES
Replace the
outdoor unit
PCB.
240
3.47 J1 Pressure Sensor

Abnormality
J1
Applicable Models
RZQ-K, RZQ(S)-C, RZR-KU/HU

The error is detected by the pressure measured with
pressure sensor

When the detect pressure becomes following;
Detected pressure 0.05MPa continues 185 sec.
Detected pressure 4.4MPa continues 185 sec.
Supposed Causes
Defective pressure sensor
Incorrect connection of connector
241
Troubleshooting
Check if the connector for

the pressure sensor is
correctly connected to the
outdoor unit PCB.
Is it NO
connected correctly? Connect
correctly.
YES
CHECK 7
Measure the voltage
between the pins # (1)
and (3) of the above
connector.
Is the
relation between NO
the pressure and the Replace the
voltage normal? pressure sensor.
YES
Replace the
outdoor unit
PCB.
242
3.48 J2 Current Sensor System

Abnormality
J2
Applicable Model
R(Y)-LU, RR-M

The error of current sensor is detected through the
current detected with the current sensor.

While in operation:
When the current detected with the current sensor is not
more than a constant value (1.5A).
While in stopping:
When the current detected with the current sensor is not
less than a constant value (5A).
Possible Causes
Defective current sensor
Actuation of internal safety device of compressor
(Only on R(Y)71/100LU)
243
Troubleshooting
Turn the power supply OFF.
Is the
applied model YES
R(Y)71 or 100?
Check the compressor for
NO continuity.
The NO
compressor has The internal
continuity. safety device of
the compressor
YES may have been
actuated.
The safety
device takes a
Restart the compressor couple of 10
using a remote controller. minutes to a
couple of hours
to be reset.
After the safety
device is reset,
restart the
compressor for
The diagnosis.
error is NO
External factor
displayed again. (Noise, etc.)
YES
Replace the
outdoor unit
PCB.
244
3.49 J3 Discharge Pipe Thermistor

System Abnormality
J3
Applicable Models

Case where the discharge pipe thermistor has a short or
open circuit
Supposed Causes
Defective discharge pipe thermistors connector
connection
Troubleshooting
Disconnect the discharge

Is the NO
thermistor Replace the
normal? discharge pipe
thermistor.
YES
If contact is OK,
replace the
outdoor unit
PCB.
245

J3
Applicable Models
RZ(Y), CMSQ

The error is detected whether the resistance of thermistor
is abnormal or normal.

When a short circuit or an open circuit in the discharge
pipe thermistor is detected.
Supposed Causes
Incomplete connection of discharge pipe thermistor
246
Troubleshooting
Connector is
connected to the NO
Connect
outdoor unit PCB. thermistor and
restart operation.
YES
Resistance
measured after
remove thermistor NO
from outdoor unit PCB is Replace the
normal. thermistor.
CHECK 3
YES
Replace the
outdoor unit
PCB.
247
3.50 J5 Suction Pipe Thermistor

Abnormality
J5
Applicable Models
CMSQ

The error is detected from the temperature detected by
the suction pipe thermistor.

When a short circuit or an open circuit in the suction pipe
thermistor is detected.
Supposed Causes
Defective thermistor for outdoor unit suction pipe
Defective thermistor connection
248
Troubleshooting
Connector is NO
outdoor unit connector and
PCB. turn ON again.
YES
Resistance
is normal when
measured after
disconnecting the NO
thermistor from the Replace the
outdoor unit thermistor.
PCB.
CHECK 3
YES
Replace the
outdoor unit
PCB.
249
3.51 J6 Heat Exchanger Thermistor

System Abnormality
J6
Applicable Models

Case where the heat exchanger thermistor has a short or
open circuit
Supposed Causes
Defective heat exchanger thermistor
Defective heat exchanger thermistors connector
connection
Troubleshooting
Disconnect the heat

exchanger thermistor
from the connector on the
Is the NO
thermistor normal? Replace the heat
exchanger
thermistor.
YES
If contact is OK,
replace the
outdoor unit
PCB.
250

J6
Applicable Models
RZ(Y), CMSQ

The error is detected whether the resistance of thermistor
is abnormal or normal.

When a short circuit or an open circuit in the outdoor air
thermistor is detected.
Supposed Causes
Defective heat exchanger thermistor
Incomplete connection of heat exchanger thermistor
Troubleshooting
Connector is NO
connected to the Connect
outdoor unit thermistor and
PCB. restart operation.
YES
Resistance
measured after
remove thermistor NO
from outdoor unit PCB is Replace the
normal. thermistor.
CHECK 3
YES
Replace the
outdoor unit
PCB.
251
3.52 J7 Liquid Pipe Thermistor

Abnormality
J7
Applicable Models
CMSQ

detected by liquid pipe thermistor.

When the liquid pipe thermistor is short circuited or open
circuited
Supposed Causes
Defective liquid pipe thermistor (R6T)
Defective thermistor connection
252
Troubleshooting
Is the
connector
for liquid pipe NO
thermistor connected Connect the
to the outdoor connector and
unit PCB? operate the unit
again.
YES
CHECK 3
Is the resistance
measured after NO
removing the thermistor Replace the
from outdoor unit thermistor.
PCB normal?
YES
Replace the
outdoor unit
PCB.
253
3.53 J9 Subcooling Heat

Exchanger Gas Pipe
J9
Applicable Models
CMSQ

detected by subcooling heat exchanger gas pipe
thermistor.

When the subcooling heat exchanger gas pipe thermistor
is short circuited or open circuited.
Supposed Causes
Defective subcooling heat exchanger gas pipe
thermistor
254
Troubleshooting
Is the
connector for
subcooling heat
exchanger gas pipe NO
Connect the
thermistor connected connector and
to the outdoor operate the unit
unit PCB? again.
YES
CHECK 3
Is the resistance
measured after NO
removing the thermistor Replace the
from outdoor unit thermistor.
PCB normal?
YES
Replace the
outdoor unit
PCB.
255
3.54 JA High Pressure Sensor

Abnormality
JA
Applicable Models
RZQ, CMSQ

The error is detected from the pressure detected by the
high pressure sensor.

When the high pressure sensor is short circuit or open
circuit
Supposed Causes
Defective high pressure sensor
Connection of low pressure sensor with wrong
connection
256
Troubleshooting
The high
pressure sensor NO
is connected to X32A Connect the high
of outdoor unit pressure sensor
PCB. and turn ON
again.
YES
Measure the voltage (VH)
between the pins # (1)
and (3) of the above
connector (1).
YES
Is the
relationship YES
between high Replace the
pressure and VH outdoor unit
normal? PCB.
(2)
NO
Replace the high
pressure sensor.
Note:
1: Voltage measurement point
Outdoor unit PCB +5V

Connector Red
High pressure sensor
(4) Red
GND (3) Black
(2)

A/D input
2 Measure DC voltage here.
257
2: Pressure Sensor, pressure / voltage characteristics

table.
3.0
PH
2.5
Detected pressure PH (MPa)
2.0
1.5
1.0
0.5
0
PH = 1.38V-0.69
PH : Detected pressure (MPa)
-0.5 V : Output Voltage (V)
-0.5 0 0.5 1 1.5 2 2.5 3 3.5 4
Output voltage V VDC
258
3.55 JC Suction Pipe Pressure

Sensor Abnormality
JC
Applicable Models
RZQ(S)-B, RZQ-C7, CMSQ

The error is detected from pressure detected by low
pressure sensor.

When the suction pipe pressure sensor is short circuit or
open circuit.
Supposed Causes
Defective low pressure sensor system
Connection of high pressure sensor with wrong
connection.
Defective outdoor unit PCB.
259
Troubleshooting
The low
pressure sensor is NO
connected to the Connect low
outdoor unit pressure sensor
PCB. properly and
restart system.
YES
The
relationship
between the
(1) VH and low
pressure is normal (2) YES
when voltage is Replace the
measured between outdoor unit
pins (2) and (3) PCB.
of outdoor
unit PCB
(1).
NO
Replace the low
pressure sensor.
1: Voltage measurement point

Low pressure sensor
(4) Red
GND (3) Black
A/D input
(1)
2 Measure voltage here.
2: Refer to pressure sensor, pressure/voltage

characteristics table on P.471.
260
3.56 L1 Outdoor Unit PCB

Abnormality
L1
Applicable Models
RZQ-K/H, RZQ(S)-C, RZR-KU/HU

Detect error by current value during waveform output
before compressor startup.
Detect error by current sensor value during
synchronized operation at the time of startup.
Detect error using an MP-PAM series capacitor
overvoltage sensor.

When overcurrent is detected at the time of waveform
output before operating the compressor
When the current sensor error during synchronized
operation
When overvoltage occurs in MP-PAM
In case of IGBT error
In case of defective jumper setting
Supposed Causes
Defective IPM
Defective Current sensor
Defective MP-PAM
Defective IGBT or drive circuit
261
Troubleshooting
Is the
power supply NO
voltage between 180 Request an
and 220 VAC? improvement to
make the power
supply voltage
YES fall within the
standard range.
Turn OFF the power
supply.
Is the
lead wire
for compressor NO
connected to PCB and Connect tightly
compressor without and correctly.
becoming
loose?
YES
Is the
resistance value NO
normal? motor.
YES
Does NO
the fuse have Replace the fuse.
continuity? Use only
specified fuses.
YES
Power ON again.
The YES
error is displayed Replace the
again. outdoor unit
PCB.
NO
External factor
(Noise, etc.)
262
3.57 L1 Outdoor Inverter PCB

Abnormality
L1
Applicable Models
RZQ-C7

Detect the error by current value during waveform
output before compressor startup.
Detect the error by current sensor value during

In case of overcurrent during waveform output
When the current sensor errors during synchronized
operation
In case of IPM error
Supposed Causes
Defective outdoor inverter PCB
Defective IPM
263
Troubleshooting
Turn OFF the power

supply once and then turn
it ON again.
Does it YES
return normally? External factors
(Noise, etc.)
NO
CHECK 16 NO
Is the power transistor
normal?
YES Check if
the insulation
resistance of the NO
Replace the
compressor is more compressor and
than 100k. the inverter PCB
for the
compressor at
YES the same time.
Replace the
inverter PCB.
CHECK 16 NO
Is the power transistor Replace the
for the fan driver inverter PCB for
normal? the compressor
and the fan
YES inverter PCB.
Replace the
inverter PCB.
264
3.58 L1 Outdoor Unit PCB

Abnormality
L1
Applicable Models
RZQG

Detect error by current value during waveform output
before compressor startup.
Detect error by current sensor value during
Detect error using an MP-PAM series capacitor
overvoltage sensor.

When over-current is detected at the time of waveform
output during operating the compressor
When the current sensor error during synchronized
operation
When overvoltage occurs in MP-PAM
IGBT error
Defective E2PROM
Supposed Causes
Broken fuse
Disconnection of compressor
Defective IPM
Defective MP-PAM
Defective inverter E2PROM
265
Troubleshooting
Is the
power supply NO
voltage between 180 Request an
and 220 VAC? improvement to
make the power
supply voltage
YES fall within the
standard range.
Turn OFF the power
supply, and remove the
connector for fan motor,
and then operate again.
Error is NO
displayed again? Replace the fan
motor.
YES
CHECK 1
Is the
resistance value NO
normal? motor.
YES
Does the NO
Use only
specified fuses.
YES
Is the
lead wire
connected to the NO
PCB and the Connect
compressor securely.
securely?
YES
266
Turn the power ON again.
Error is YES
displayed again? Replace the
outdoor unit
PCB.
NO
External factor
(Noise, etc.)
267
3.59 L4 Overcurrent of DC Output

(Instantaneous)
L4
Applicable Models
RZ(Y)

Fin temperature is detected by the thermistor of the
radiation fin.

When the temperature of the inverter radiation fin
increases abnormally due to defective heat dissipation.
Supposed Causes
Activation of fin thermal switch
Defective radiation fin thermistor
High outdoor air temperature
Insufficient cooling of inverter radiation fin
Blocked suction opening
Dirty radiation fin
268
Troubleshooting
Could
problem be
caused by high YES
radiation fin Correct the
temperature? problem.
(1)
NO
Do
LEDs on
outdoor unit PCB NO
indicate radiation fin Inspect outdoor
temperature unit PCB and
abnormality? remote controller.
YES
Is NO
reset possible? Check remote
controller
indication.
YES See the
troubleshooting
Reset "P4".
Note:
1. Fin temperature detection values
Model Detection Reset
RZ(Y)71L 85.5C 80.5C
RZY100~125L 85.0C 80.0C
269
3.60 L4 Radiation Fin Temperature

Rise
L4
Applicable Models

Radiation fin temperature is detected by the radiation fin
thermistor.

When the temperature of the inverter radiation fin rises
abnormally due to defective heat dissipation.
Supposed Causes
High outdoor air temperature
Blocked suction opening
Dirty radiation fin
Activation of fin thermal switch (For RZQ-K, RZQ(S)-
B/C, RZQG, RZR-KU/HU)
Insufficient cooling of inverter radiation fin (For RZQ-K,
RZQ(S)-B/C, RZQG, RZR-KU/HU)
Defective propeller fan (For RZR-KUV2S)
270
Troubleshooting
Can it be
considered that
the radiation fin YES
Eliminate the
temperature was cause.
high? (1)
NO
Is the
connector of
the radiation fin NO
thermistor correctly Connect
outdoor unit
PCB? (1)
YES RZQ(S)-C
B
Turn ON the power

supply, and then press
the remote controller
check button once.
Is the error
"P4" displayed on YES
Go to
the remote troubleshooting
controller? "P4".
NO
A
271
Note:
1. Radiation fin temperature detection value
Model Detection Reset
RZQ
76C 66C
RZQ100~140B8W1B
RZR71KUV1
RZQ71B9V3B
RZQS71100B7V3B 87C 77C
RZQ71C7V1B
RZQS71100C7V1B
RZQG71LV1B 85C 75C
RZR100~140KUV1
RZR100~140HUY1
RZR-KUV2S
88C 78C
RZR-HUY2S
RZQ100~140C7V1B
RZQS125140C7V1B
RZQG100~140LV1B 89C 79C
Is the error
displayed again YES
when the unit starts Replace the
operation? outdoor unit
inverter PCB.
NO
Continue the
operation.

value of the thermistor
according to the
Troubleshooting "P4".
Is it NO
normally? Go to
troubleshooting
"P4".
YES
A
272

L4
Applicable Models
CMSQ

Fin temperature is detected by the thermistor of the
radiation fin.

When the temperature of the inverter radiation fin
increases above 93C.
Supposed Causes
Actuation of fin thermal (Actuates above 93C)
273
Troubleshooting
Radiation fin
temperature of the YES
Defective
compressor inverter If the radiation fin from
Power is high. radiation fin the switch box:
reaches a Conduct the
OFF temperature checks shown
of 93C, the below.
error will Radiation fin
NO occur. for stains
Airflow for
Remove and insert the interference
radiation fin thermistor Fan propeller
connector "X111A". for damage
Whether or not
outdoor air
Turn temperature is
ON the power too high
Power supply, and then YES
Replace the
ON check whether or not
the error recurs. inverter PCB.
NO End of measures
It is supposed
that radiation
fin temperature
has risen due
to onsite
causes.
Conduct the
checks shown
below.
Radiation fin for
stains
Airflow for
interference
Fan propeller
for damage
Whether or not
outdoor air
temperature is
too high
274
X111A : EH CONNECTOR WHITE
Refer to CHECK 3 on P.460.
275

L4
Applicable Models
RZQ-C7

Radiation fin temperature is detected by the thermistor of
the radiation fin.
Supposed Causes
Activation of fin thermal switch (93C or more)
Troubleshooting
The
temperature
YES
of the radiation fin Defective
increased up to radiation of the
93C. power unit
The air-intake is
NO closed.
Dirt of the
Turn the power off to radiation fin
measure the resistance The outdoor air
value of the radiator fin temperature is
thermistor. high.
Is the
resistance
value of the thermistor NO
Replace the
normal? thermistor.
YES
Plug and unplug the

connector for the radiation
fin thermistor to fix
correctly.
276
Supply
power and start YES
operation to check if the Replace the
error occurs inverter PCB.
again.
NO
Continue
operation
There is a
possibility of
high
temperature of
the radiation fin
caused by any
field factors.
Check the
following items.
Dirt of the
radiation fin
The flow of the
air is blocked
(due to any dirt
or foreign
substances).
Fan propeller is
damaged.
The outdoor
temperature is
too high.
277
3.61 L5 Overcurrent of DC Output

(Instantaneous)
L5
Applicable Models
RZ(Y)

Current flowing in the power transistor is converted to
voltage by T1C (DC current sensor) for detection.

When an excessive current flows in the power transistor.
(Instantaneous overcurrent also causes activation.)
Supposed Causes
Defective compressor coil (open circuit, defective
insulation)
Defective compressor startup (seizing)
Defective inverter
Momentary disturbance in supply voltage
278
Troubleshooting
Do
LEDs on
outdoor unit PCB NO
Inspect indoor
indicate DC output unit PCB and
overcurrent? remote controller.
(1)
YES
Is
the unit
inoperable YES
using remote
controller?
Disconnect compressor
inverter.
The NO
error is displayed Inspect
NO again. compressor for
short circuit and
Disconnect compressor YES ground fault.
inverter.
Check
compressor OK
for short circuit and Defective
ground fault. inverter.
NG
Defective inverter
and compressor.
A
Note:
1. Guideline values
Model Instantaneous overcurrent detection value
RZ(Y)71~125L 65A
279
Is
inverter
output voltage YES
Inspect
same in all 3 (Note) Within 5% compressor.
phases? between phases U and V,
between V and W and
NO between W and U.
Check NG
main circuit parts. Correct the
wiring. Defective
main circuit
OK parts.
Defective
inverter.
Note:
If an overcurrent results during motor pre-heating, reset
by remote controller may not be possible.
280
3.62 L5 Momentary Overcurrent of

Inverter Compressor
L5
Applicable Models
RZQ-C7

The error is detected by converting the current flowing in
the power transistor.

When an excessive current flows in the power transistor
(32.3A).
Supposed Causes
Defective compressor coil (disconnection, poor
insulation)
Compressor startup error (mechanical lock)
Lightning surge
281
Troubleshooting
Is
the stop valve NO
Open the stop
open? valve
YES
Is
the lead NO
wire of the compressor Replace the lead
normal? wire of the
compressor.
YES
Are
the wiring and
wiring connection to the NO
Correct the
compressor wiring and wiring
normal? connection.
YES
Power
OFF The
insulation
resistance is low YES
(i.e., not more than Replace the
100 k.) inverter
compressor.
NO
The
compressor coil YES
is shorted or Replace the
broken. inverter
compressor.
NO
CHECK 6 YES
Is continuity of the Replace the
power transistor outdoor unit PCB
normal? (A3P).
NO
A
282
Restart the
compressor, and NO
then check whether Continues
or not the error operation
( )
recurs. There may have
been
momentary
YES power failure
Power and others
Replace the PCB (A3P).
OFF
Restart the
compressor, and NO
then check whether or Continue the
not the error operation
recurs.
YES
Replace the
inverter
compressor.
283
3.63 L5 Output Overcurrent

Detection
L5
Applicable Models
RZQG

The error is detected by converting the current flowing to
power transistor into voltage with CT1 (DC current
sensor).

When overcurrent has run to power transistor.
(Actuated even by instantaneous overcurrent)
Supposed Causes
Defective compressor (mechanical lock, poor
insulation)
Defective compressor (if bearing is scratched)
284
Troubleshooting
conditions.
Is NO
open? valve.
YES
The
compressor is YES
grounded and short Replace the
circuited. compressor.
NO
CHECK 4
Continuity check NO
in the power transistor Replace the
(IGBT). Is the outdoor unit
continuity PCB.
normal?
YES
Turn the power ON, and
then operate the test
operation.
Error is NO
displayed again?
YES Continue NO
the operation Go to the other
normally. troubleshooting.
Check the power supply YES

Normal
voltage. operation.
285
Is
instantaneous YES
voltage drop Correct the
generated? power supply.
NO
Compressor
inspection.
Inspect
according to the
diagnosis
procedure for
abnormal noise,
vibration,
operating status,
etc. of the
compressor.
286
3.64 L5 Inverter Compressor

Abnormality
L5
Applicable Models
CMSQ

The error is detected from current flowing in the power
transistor.

When an excessive current flows in the power transistor.
(Instantaneous overcurrent also causes activation.)
Supposed Causes
Defective compressor coil (disconnected, defective
insulation)
Troubleshooting
Compressor inspection
Is the stop NO
valve open? Onsite causes.
Open the stop
YES valve.
cable for disconnection
Power and flaws.
OFF
The
compressor cable YES
Replace the
has a defect. cable, and then
securely
NO connect the
A connectors.
287
Disconnect the cable from

the compressor, and then
check the compressor for
the insulation resistance.
The
insulation
Power resistance is low (i.e., YES
Replace the
OFF not more than compressor.
100k.)
NO
motor coil for any broken
wire.
Some phase YES

has a broken wire.
NO
Check the power
transistor on the inverter
PCB using a multiple
tester.
CHECK 16
The
power YES
transistor has an Replace the
abnormality. inverter PCB
(A3P).
NO
Make wire connections
according to the Wiring
Diagram.
288
Restart the
Power compressor, NO
ON and then check Normal
whether or not the Onsite causes
error recurs. such as
instantaneous
power failure or
YES open phase
Power Conduct
Replace the inverter PCB. checks and
OFF diagnosis of
the
compressor.
Restart the
compressor, and then NO
Power check whether or not the End of work
ON error recurs.
YES
Replace the
compressor.
Conduct
checks and
diagnosis of
the
compressor.
289
3.65 L5 Output Overcurrent

Detection
L5
Applicable Models

The error is detected by converting the current flowing to
power transistor into voltage with CT1 (DC current
sensor).

When overcurrent has run to power transistor
(Actuated even by instantaneous overcurrent)
Supposed Causes
Defective compressor coil (disconnection, poor
insulation)
290
Troubleshooting

conditions.
Is the stop NO
valve.
YES
Is the
compressor YES
coil disconnected or Replace the
is the insulation compressor.
defective?
NO
Turn OFF the power

supply, and then
disconnect the connection
between the compressor
and inverter.
CHECK 4
Continuity NO
check in the power Replace the
transistor (IGBT). Is outdoor unit
the continuity PCB.
normal?
YES
291
Is the
inverter
output voltage
generated
approximately at the NO
same increasing speed Replace the
for each phase after outdoor unit
turning ON PCB.
again? (1)
(U-V, V-W,
W-U)
YES
Check the power supply
voltage.
Is
instantaneous YES
voltage drop Correct the
generated? power supply.
NO
Compressor
inspection.
Inspect according
to the diagnosis
procedure for
abnormal noise,
vibration,
operating status,
etc. of the
compressor.
292
Note:
1. Approximate value
When operating compressor with compressor output line
disconnected, the compressor stops due to error after
elapsed time of 5 seconds. Therefore, check the voltage
increase for 5 seconds.
RZQ71K, RZR71K
RZQ71B9V3B
RZQS71100B7V3B 32.0A
RZQ71C7V1B
RZQS71100C7V1B
RZQ100-160H
32.3A
RZQ100-140B8W1B
RZR100-140HUY1
RZR-KUV2S
RZR-HUY2S 51.7A
RZQ100-140C7V1B
RZQS125140C7V1B
293
3.66 (L8) Electronic Thermal

Switch (Time Lag)
(L8)
No display on remote controller. See Error decision
condition below for more detail.
Applicable Models
RZ(Y)


When overload in the compressor is detected (exception:
at startup).
In RZ(Y), error is not generated by the electronic
thermal switch. Instead, the unit repeats retry operations.
The remote controller does not indication "L8."
Therefore, check the LED indication in the outdoor unit
for problem diagnosis.
Supposed Causes
Compressor overload (in operation)
Open circuit in compressor coil
Defective inverter
294
Troubleshooting
Is
secondary
current of inverter YES
A (see list below) in Compressor
each phase? overload.
(1) Inspect
compressor and
(Note) Measure current refrigerant
in U, V and W within 30 NO system.
seconds using clamp
meter.
inverter.
Is
inverter
output voltage YES
Inspect
same in all 3 compressor.
phases?
(Note) Within 5% NO
between phases U and
V, between V and W
and between W and U.
Check NG
wiring.
Defective main
(Note) Check for circuit parts.
element cracking, loose OK
Defective
connections, connector inverter.
disconnection and
damaged parts.
Note:
1. Electronic thermal switch detecting value
Model Cool/Heat 2 Detection Value
RZY71L Cool 20.5~22.0A
Heat 24.0A
RZY100L Cool 20.1~23.0A
Heat 21.8~23.0A
RZY125L Cool 21.0~23.7A
Heat 21.3~23.7A
295
Note:
2. Detecting values vary according to operating
frequency.
Detecting value decrease 10% for each HPS
activation.
296
3.67 L8 Inverter Current

Abnormality
L8
Applicable Models
CMSQ

The error is detected by current flowing in the power
transistor.

When overload in the compressor is detected. (Inverter
secondary current 16.1A)
Supposed Causes
Compressor overload
Compressor coil disconnected
297
Troubleshooting
Output current check
A
current
Power of not less than YES
15A flows through the Overcurrent:
ON compressor. Check the
compressor and
refrigerant
NO system (in the
same manner as
Is NO that for E3).
open? valve.
YES
Are wire
connections
properly made NO
(according to the Rectify the wire
Check the connections.
Wiring
Diagram)? compressor
cable for any
Power disconnection
OFF YES or flaws.
The
insulation YES
resistance is low, i.e., Replace the
not more than compressor.
100k.)
NO
A
298
Check the power

Power transistor on the inverter
OFF tester.
Does
the power YES
transistor have any Replace the
abnormalities? inverter PCB.
The inverter is
likely to have
NO got defective
due to the error
of the
Connect the compressor compressor.
cable, and then restart the After the
operation. completion of
replacement,
be sure to
check the
compressor.
Is a
difference
between high
pressure and low NO
Defective
pressure prior to pressure
startup equalization:
0.2MPa? Check the
refrigerant
YES system.
The error NO
Power is displayed again. End of
It can take a measures:
ON maximum of Check the
YES 60 minutes to refrigerant
determine the system.
error.
Check of
compressor:
Check the
compressor for
abnormal
sounds,
vibration,
operating
conditions, and
others according
to the
Compressor
Diagnosis
Procedure.
299
3.68 L8 Inverter Compressor

Overcurrent
L8
Applicable Models
RZQ-C7

The error is detected by current flowing in the power
transistor.

When overload in the compressor is detected
For 460V units
(1) 19.0A and over continues for 5 seconds.
(2) 16.1A and over continues for 260 seconds.
For 230V units
(1) A current of 33.5A or more continues for a period of
consecutive 5 sec.
(2) A current of 27.6A or more continues for a period of
consecutive 260 sec.
Supposed Causes
Compressor overload
Compressor coil disconnected
Disconnection of compressor
300
Troubleshooting
Output current check
Is NO
open? valve.
YES
Check if the NO
compressor lead wires Replace the
are normal. compressor lead
wires.
YES
Check
if the wiring NO
and connection to the Correct the
compressor are wiring and
normal. connection.
YES
Power OFF
Insulation
resistance of YES
the compressor is Replace the
100 k or inverter
below. compressor.
NO
Compressor YES
coils are disconnected. Replace the
inverter
compressor.
NO
CHECK 16
NO
Check if the power Replace the
transistor is inverter PCB.
normal.
YES
Connect the compressor
lead wires then restart
the operation.
301
Error
code L8 is NO
displayed again. Continue the
operation.
YES
Check if
the pressure
difference between
high pressure and low NO
Defective
pressure before pressure
restarting is equalizing in the
0.2MPa or refrigerant circuit.
below.
YES
Inspection of the
compressor.
302
3.69 L8 Electronic Thermal (Time

Lag)
L8
Applicable Models
RZQG

The error is detected from the current flowing to power
transistor into voltage with CT1 (DC current sensor).

When compressor overload (except for when startup) is
detected
Supposed Causes
Disconnected compressor coil
High pressure is abnormal high
303
Troubleshooting
Is the
secondary
current of the YES
inverter higher than A
(*1) for each
phase?
Is the
NO
stop valve Open the stop
NO opened? valve.
YES
CHECK 4 YES
High pressure is high. Remedy the
cause.
Check for
Turn OFF the power excessive
supply. NO refrigerant
charging.
CHECK 10
Replace the
outdoor unit
CHECK 6 PCB.
Continuity
check in the NO
power transistor Replace the
continuity PCB.
normal?
YES
Compressor
inspection.
Inspect
according to the
diagnosis
procedure for
abnormal noises,
vibration,
operating status,
etc. of the
compressor.
304
Note:
1 Secondary electronic thermal detection value
Model Detection value
Cooling 12.6 or 12.2A 260 seconds
RZQG71
Heating 14.8A 260 seconds
Cooling 16.1A 260 seconds
RZQG100-140
Heating 22.1A 260 seconds
305

L8
Applicable Models

Inverter PCB detects the disorder of position signal.

When compressor overload (except for when startup) is
detected.
Supposed Causes
Compressor overload (during operation)
Disconnected compressor coil
Defective inverter
306
Troubleshooting
Is the
secondary
current of the YES
inverter higher than Compressor
A (1) for each overload.
phase? Inspection of the
compressor and
refrigerant
NO system is
required.
Turn the main power
supply OFF, and then
disconnect the connection
between the compressor
and inverter.
Note:
1. Electronic thermal detection value
Model Detection value
RZQ Cooling 17A 5 seconds or 12.1A 260 seconds
RZQ100-140B8W1B Heating 17A 5 seconds or 14.1A 260 seconds
RZQ71B9V3B Cooling
17A 5 seconds or 14.8A 260 seconds
RZQS71 100B7V3B Heating
RZQ71C7V1B Cooling 13.8A 260 seconds
RZQS71 100C7V1B Heating 14.8A 260 seconds
RZQ100 140C7V1B Cooling
31A 5 seconds or 21.1A 260 seconds
RZQS125 140C7V1B Heating
307
CHECK 4
Continuity check NO
continuity PCB.
normal?
YES
Is the
inverter
output voltage
generated
on each phase after outdoor unit
turning ON PCB.
again? (1)
(U-V, V-
W, W-
U)
YES
Compressor
inspection.
Inspect
according to the
diagnosis
procedure for
abnormal noises,
vibration,
operating status,
etc. of the
compressor.
Note:
1. When operating compressor with compressor output
line disconnected, the compressor stops due to error
after elapsed time of 5 seconds. Therefore, check the
voltage increase for 5 seconds.
308
3.70 L9 Stall Prevention (Time Lag)

L9
Applicable Models
RZ(Y)


When overload in the compressor is detected during
startup
Supposed Causes
Defective compressor (seizing)
Pressure difference during startup
Defective inverter
309
Troubleshooting
Is the
difference
between high and NO
Defective
low pressure levels pressure
less than 0.2 equalization.
MPa? Inspect
refrigerant
YES system.
Is
secondary
current of inverter YES
Compressor
A (1) in each seizing.
phase? Inspect
(Note) Measure current compressor and
in U, V and W within 30 NO refrigerant
seconds using clamp system.
meter.
inverter.
Is
inverter
output voltage YES
Inspect
same in all 3 compressor.
phases?
(Note) Within 5% NO
between phases U and
V, between V and W
and between W and U.
Check NG
wiring.
Defective main
(Note) Check for OK circuit parts.
element cracking, loose Defective inverter
connections, connector
disconnection and
damaged parts.
Note:
1. Guideline values
RZ(Y)71~125L 24.0A
310
3.71 L9 Inverter Startup Error

L9
Applicable Models
CMSQ, RZQ-C7

This error code will be output if overcurrent occurs at the
time of startup.

When the startup control is failed
When an overcurrent is passed to the inverter due to the
error of a compressor or electrical system
Supposed Causes
Pressure differential start
Defective compressor connection
311
Troubleshooting
Is the stop NO
valve.
YES
Are wire
connections
properly made NO
(according to the Rectify the wire
Wiring Check the connections.
Diagram)? compressor
cable for any
disconnection
YES or flaws.
Power
The
OFF insulation YES
resistance is low (i.e., Replace the
100k.)
NO
Check the power
transistor on the inverter
tester.
Does
the power YES
transistor have any Replace the
abnormalities? inverter PCB.
The inverter is
likely to have
NO got defective
due to the error
Connect the compressor of the
cable, and then restart compressor.
the operation. After the
completion of
replacement,
A be sure to
check the
compressor.
312
Is a
difference
between high
pressure and low NO
Defective
pressure prior to pressure
startup equalization:
0.2MPa? Check the
refrigerant
YES system.
NO
error End of
It can take a measures:
Power YES maximum of Check the
ON 60 minutes to refrigerant
determine the system.
error.
Check of
compressor:
Check the
compressor for
abnormal
sounds,
vibration,
operating
conditions, and
others according
to the
Compressor
Diagnosis
Procedure.
313

L9
Applicable Models

Inverter PCB detects the disorder of position signal.

When compressor overload and change of load on is
detected
When position signal is disordered.
Supposed Causes
Pressure differential startup
Defective compressor (lock)
314
Troubleshooting

conditions.
Is the stop NO
Open the stop
valve open? valve.
YES
Is the
difference
between high and NO
low pressure before Insufficient
startup not more pressure
than 0.2MPa? equalization.
Check refrigerant
system.
YES
Turn OFF the power

supply, and then
disconnect the
connection between the
compressor and inverter.
CHECK 4
Continuity check NO
continuity PCB.
normal?
YES
315
A
RZQ-K, RZQ(S)-B/C
RZQ-H, RZQG
The
compressor is YES
grounded and short- Replace the
circuited. compressor.
NO
Compressor
inspection.
Inspect
according to the
diagnosis
procedure for
abnormal noises,
vibration,
operating status,
etc. of the
compressor.
Is the
inverter
output voltage
generated
on each phase after outdoor unit
turning ON again? PCB.
(1) (U-V, V-
W, W-U)
YES
Compressor
inspection.
Inspect
according to the
diagnosis
procedure for
abnormal noises,
vibration,
operating status,
etc. of the
compressor.
Note:
1. When operating compressor with compressor output
line disconnected, the compressor stops due to error
after elapsed time of 5 seconds. Therefore, check the
voltage increase for 5 seconds.
316
3.72 LC Transmission Error

Between Inverter and Control
PCB
LC
Applicable Models
CMSQ, RZQ-C7

Check the communication state between inverter PCB
and control PCB by micro-computer.

When the correct communication is not conducted in
certain period.
Supposed Causes
Connection error between the inverter PCB and
outdoor control PCB
Defective outdoor control PCB (transmission section)
Defective noise filter
Defective fan inverter
Incorrect type of fan inverter
Defective fan motor
Address conflict on inverter PCB
317
Troubleshooting
Are
the fan
transmission wire NO
connectors wrongly Connect the
connected? connectors to the
corresponding
color (black or
YES yellow).
Power
ON Check
whether or not
the power supply NO
voltage between L2 and N Onsite cause.
falls in the range of Correct the
220 to wiring.
240VAC?
YES
Is the type NO
(PC No.) of the fan Mount the
inverter correct? correct type of
fan inverter.
YES
Is the
PCB address of NO
the compressor inverter Mount the
correct? correct type of
compressor
inverter.
YES
Power check the compressor for
OFF
The
insulation YES
resistance is low (i.e., not Replace the
more than compressor.
100k.)
NO
A
318

the fan, and then check
the fan motor for the
The
insulation YES
resistance is low (i.e., not Replace the fan
more than motor.
1M.) Replace the fan
driver PCB.
NO
Power Check for connector connections: Remove
OFF and insert the connectors shown below.
<Example> CMSQ-A7
[Fan 1]
A1P X28A X6A A3P
A1P X20A X4A A3P
A3P X61A X402A A2P
A3P X1A X403A A2P
A3P X5A X5A A4P
A3P X41A X3A A4P
A4P X4A Short connector
Note) X3A: black
X4A: yellow
F400U YES
of the A2P has
been molten.
Replace the noise
NO filter of the A2P.
B
F400U
CMSQ-A7
319
Is the
micro controller NO
normal monitor (green) This is not LC.
of the PCB Recheck for the
blinking? error code.
Check 10 or more
YES seconds after the
power supply is
The turned ON.
fan driver YES
Replace the
PCB do not blink. inverter PCB.
Power If the PCB
ON NO replaced is
badly
damaged, the
compressor is
likely to get
defective. To
make sure,
recheck the
compressor.
The fan YES
driver PCB does Replace the fan
not blink. driver PCB.
NO
The error is YES

control PCB.
NO
End of
measures:
The error may
temporarily
result from
onsite causes.
Causes:
Instantaneous
power failure
(open phase),
noises, or else.
320

LC
Applicable Models
RZQG

Check whether transmission between control and
inverter PCB is carried out normally.

When the transmission is not carried out in a specified
period of time or longer
Supposed Causes
Defective fan motor connector contact
Defective control and inverter PCB
321
Troubleshooting
Is
the fan NO
motor connector Connect the
connected? connector.
YES
Disconnect the fan motor
connector, and turn ON
again.
E7 is
displayed? (LC is YES
Replace the fan
not displayed?) motor.
Inverter
transmission
NO defective due
to the error of
fan motor.
Replace the
outdoor unit PCB .
322
3.73 LC Transmission Error

(between Control PCB and
Inverter PCB)
LC
Applicable Models

Check whether transmission between control PCB and
inverter PCB is carried out normally.

When the transmission is not carried out in a specified
period of time or longer
Supposed Causes
Incorrect transmission wiring between control PCB
and inverter PCB/insufficient contact in wiring
Defective control PCB and inverter PCB
Defective fan motor connector contact
323
Troubleshooting
Is the fan NO
motor connector Connect the
connected? connector, and
turn ON again.
YES
Are
connectors
connecting the
control PCB and NO
Connect the
inverter PCB transmission
connected wiring, and turn
securely? ON again.
YES
Is the
transmission
wiring between the YES
control PCB and Fix the
inverter PCB disconnection,
disconnected? and turn ON
again.
NO
Disconnect the fan motor

connector, and turn ON
again.
Is E7
displayed on the YES
remote controller? Replace the fan
(Is LC not motor.
displayed?) Inverter
transmission
NO defective due to
the error of fan
A motor.
324
Is the
micro-
computer normal NO
monitor (green) on Replace the
inverter PCB outdoor unit
blinking? PCB.
YES
RZQ-K
RZQ-H, RZQ(S)-B/C, RZR
Is the
micro-
computer normal NO
Replace the
LED on control PCB outdoor unit
blinking? PCB.
YES
Check for
defective
connector
connection in the
transmission
wiring and for
clamps with high
tension line.
325
3.74 P1 Inverter Over-Ripple

Protection
P1
Applicable Models
CMSQ, RZQ-C7

Imbalance in supply voltage is detected in PCB.
Imbalance in the power supply voltage causes increased
ripple of voltage of the main circuit capacitor in the
inverter. Consequently, the increased ripple is detected.

When the resistance value of thermistor becomes a value
equivalent to open or short circuited status.
Error is not decided while the unit operation is
continued.
"P1" will be displayed by pressing the inspection
button.
When the amplitude of the ripple exceeding a certain
value is detected for consecutive 4 minutes.
Supposed Causes
Open phase
Voltage imbalance between phases
Defective main circuit capacitor
Defective K2 relay in inverter PCB
Improper main circuit wiring
326
Troubleshooting
Imbalance in YES
supplied voltage is in
excess of 14 V.
(1) YES
Open phase? Open phase
NO Normalize the
field cause.
NO
Fix the power
Is the supply voltage
voltage imbalance.
imbalance applied to YES
the inverter in excess Part or wiring
of 14 V? (2) defect
After turning the
power supply
OFF, check and
NO repair the main
circuit wiring or
parts.
(1) Loose or
disconnected
wiring
A between
power supply
and inverter
(2) K2 contact
disposition,
fusion or
contact is
poor.
(3) Loose or
disconnected
noise filter
327
<When voltage monitoring is possible:>
Using a device capable of

constant recording of 1. Measure voltage at
power supply voltage the X1M power
record power supply supply terminal
voltage between 3 phases block.
(L1 ~ L2, L2 ~ L3, L3~L1) 2. Measure voltage at
for about one continuous terminals RED,
week. BLACK and WHITE
wires of the diode
module inside the
inverter while the
compressor is
running.
No abnormalities are
observed in the power Power supply voltage
supply, but the imbalance
imbalance in voltage
recurs. measure
Replace the
inverter PCB.
Explanation for users In accordance with "notification of inspection
results" accompanying spare parts.
Give the user a copy of "notification of Be sure to explain to the user
inspection results" and leave it up to that there is a "power supply
him to improve the imbalance. imbalance" for which DAIKIN
is not responsible.
328
3.75 P1 Open Phase or Power

Supply Voltage Imbalance
P1
Applicable Models

The error is detected according to the voltage waveform
of main circuit capacitor built in inverter.

When the aforementioned voltage waveform becomes
identical with the waveform of the power supply open
phase.
Supposed Causes
Open phase
Voltage imbalance between phases
Defective main circuit capacitor
Power unit (Disconnection in diode module)
Defective magnetic relay
Improper main circuit wiring
329
Troubleshooting
Check LED on NO
the outdoor unit PCB External factor.
(Open phase?)
YES
Open phase YES

of power supply Field factors.
voltage?
NO
Is the
voltage
imbalance NO
Field factors.
between phases
large? (1)
YES
Replace the
outdoor inverter
PCB.
Note:
1. Target : 10V between phases, R-S, S-T, T-R
330
3.76 P4 Radiation Fin Thermistor

Abnormality
P4
Applicable Models
RZ(Y)

Open circuit or short circuit in radiation fin thermistor is
detected when the compressor is not operating.

When open circuit or short circuit in radiation fin
thermistor is detected in non-operating compressor
Supposed Causes
331
Troubleshooting
Check LED indication on

outdoor unit PCB.
Is
radiation fin NO
thermistor External factor.
defective?
YES
Disconnect connector
from the outdoor unit
PCB, and check
resistance of temperature
thermistor at normal
temperature.
Is it
normal? NO
Replace the
CHECK 3 thermistor.
YES
Is reset NO
possible? Defective
inverter
YES
Reset
332

P4
Applicable Models
CMSQ

Resistance of radiation fin thermistor is detected when
the compressor is not operating.

When the resistance value of thermistor becomes a value
equivalent to open or short circuited status.
Error is not decided while the unit operation is
continued.
"P4" will be displayed by pressing the inspection
button.
Supposed Causes
Defective radiation fin temperature thermistor
333
Troubleshooting
Power the compressor, and then
OFF the insulation resistance.
The
insulation YES
100k.)
NO
The
insulation YES
resistance is low (i.e., Replace the fan
not more than motor.
driver PCB.
NO
Remove and insert the fin
thermistor connector
Turn ON
Power the power supply, YES
and then check whether Replace the
ON or not the error inverter PCB.
recurs.
NO
End
334
3.77 P4 Radiation Fin Thermistor or

Related Abnormality
P4
Applicable Models

Detection by open or short circuit of the radiation fin
thermistor during the compressor stops operating.

When open or short circuit of the radiation fin thermistor
is detected during the compressor stops operating
Supposed Causes
Troubleshooting
Disconnect the connector

on inverter PCB, then
check the thermistor
resistance at the ordinary
temperature.
CHECK 1 NO
Replace the
Normal? outdoor unit
inverter PCB.
YES
Is reset NO
possible? Replace the
outdoor unit
YES inverter PCB.
Reset.
335
3.78 PJ Defective Capacity Setting

PJ
Applicable Model
R(Y)-LU, RR-M

Check whether set value (i.e., factory setting value)
written in E2PROM or set value with the (replaced)
capacity setting adaptor (X26A) is the same as that of
outdoor unit capacity.

When the set value with the E2PROM differs from that of
the outdoor unit capacity or any capacity setting adaptor
other than that suitable for the applicable PCB is
installed. (However, the error decision is made only when
the power supply is turned ON.)
Possible Causes
Improper set value with E2PROM
Improper capacity setting adaptor installed
336
Troubleshooting
Is
the
capacity setting NO
adaptor connected to Connect an
the outdoor unit adaptor suitable
PCB? (1) for the applicable
model.
YES
Check whether the
combination of the
capacity setting adaptor Correct the
installed is correct for the combination if
PCB. wrong.
Note:
1. The capacity setting adaptor is not connected at the
time of shipment from factory. (The capacity is written
in the E2PROM.)
This capacity setting adaptor is required only when
the PCB is replaced with a spare PCB.
337
3.79 PJ Error in Capacity Setting

PJ
Applicable Models
RZ(Y)

Checks if the value set in the capacity setting adaptor is
the same as the capacity set in the outdoor unit PCB.

Error is generated when installed with the capacity
setting adaptor incompatible with the PCB. (Judgement is
made only when the power switch is turned ON.)
Supposed Causes
Inappropriate capacity setting adaptor
Troubleshooting
Incorrect combination of capacity setting adaptor and Install correct

outdoor unit PCB. adaptor.
Capacity setting adaptor is not connected to outdoor
unit PCB.
Is
capacity
setting adaptor NO
connected to outdoor Connect adaptor
unit PCB? appropriate to
the model.
YES
Check the combination of
capacity setting adaptor Correct the
and outdoor unit PCB. combination if it
is incorrect.
338
3.80 PJ Field Setting Error after

Replacing Main PCB or
Defective Combination of PCB
PJ
Applicable Models
CMSQ

The defective (or no) field setting after replacing PCB or
defective PCB combination is detected through
communications with the inverter.

Whether or not the field setting or the type of the PCB is
correct through the communication date is judged.
Supposed Causes
Defective (or no) field setting after replacing main PCB
Mis-matching of type of PCB
339
Troubleshooting
Has the NO
PCB been
replaced?
YES
When
replacing the NO
main PCB, were field Correct the field
setting properly settings.
made?
YES
Is
the type of NO
Replace with a
PCB correct? correct PCB.
YES
Reset, and then
restart.
340
3.81 PJ Defective Combination of

Inverter and Fan Driver
PJ
Applicable Models
RZQ-C7

To be detected based on the data transmission with INV.

Judge if the inverter PCB type is correct based on the
data transmission.
Supposed Causes
Mismatch of the PCB types
Field setting error
341
Troubleshooting
Is
the type of the NO
compressor inverter Replace with the
PCB correct? correct
compressor
YES inverter PCB.
Is the
type of the fan NO
inverter PCB Replace with the
correct? correct fan
inverter PCB.
YES
Was
the dip switch
correctly set up NO
Correctly set up
when replacing the the DIP switch.
main PCB?
YES
Is the
lamp in
preparation (H2P) on NO
Correct the
the main PCB turned connection wires.
OFF?
YES
Replace the
outdoor unit main
PCB.
342
3.82 PJ Defective Capacity Setting

PJ
Applicable Models
RZQG

Check whether set value written in E2PROM (at factory)
or set value of capacity setting adaptor (for spare) is the
same as outdoor unit capacity.

When the set value on E2PROM differs from the outdoor
unit capacity or a capacity setting adaptor except for PCB
applicable models is installed. (Error decision is made
only when turning the power supply ON.)
Supposed Causes
Improper set value of E2PROM
Improper capacity setting adaptor
Mismatching of type of PCB
343
Troubleshooting
Has the YES

PCB been replaced?
NO
Is the type NO
of PCB correct? Replace with a
correct PCB.
YES
Is the
correct
capacity setting NO
adaptor connected to the Mount the correct
outdoor unit PCB? capacity setting
() adaptor correctly.
YES
Reset, and then
restart.
Note:
Capacity setting adaptor is not connected at factory.
(Capacity is written in E2PROM.) Capacity setting
adaptor is required only when the PCB was replaced
with a spare PCB.
344

PJ
Applicable Models

Check whether set value written in E2PROM (at factory)
or set value of capacity setting adaptor (for replacement)
is the same as outdoor unit capacity.

When the set value on E2PROM differs from the outdoor
unit capacity or a capacity setting adaptor except for PCB
applicable models is installed. (Error decision is made
only when turning the power supply ON.)
Supposed Causes
Improper set value of E2PROM
Improper capacity setting adaptor
345
Troubleshooting
Is the
capacity setting NO
adaptor connected to Connect the
outdoor unit adaptor for the
PCB? (1) applicable model.
YES
Make sure that the

combination of connected If incorrect,
capacity setting adaptor correct the
is correct. combination.
Note:
1. Capacity setting adaptor is not connected at factory.
(Capacity is written in E2PROM.) Capacity setting
adaptor is required only when the PCB was replaced
with a spare PCB.
346
3.83 U0 Refrigerant Shortage

U0
Applicable Models
RY-F, R(Y)-G/GA/KU/LU, RR-M

Lack of gas is detected according to discharge pipe
temperature.

Micro-computer decides whether there is a refrigerant
shortage and detects error.
Stop due to error does not occur even though an error
is determined to have occurred.
Supposed Causes
Troubleshooting
Is the
amount of NO
refrigerant correct? Charge with the
proper amount of
refrigerant.
YES
Check the
refrigerant piping
circuit for
clogging.
347

U0
Applicable Models
RZ(Y)

Refrigerant shortage is detected based on the discharge
pipe temperature.

Micro-computer judges and detects whether refrigerant
shortage occurs or not.
The system does not decide to error and repeats retry.
Press the check button to indication "U0"
Supposed Causes
Clogged refrigerant piping system (1)
Troubleshooting
Is the
amount of NO
refrigerant Charge correct
appropriate? amount of
refrigerant.
YES
Check clogging
of refrigerant
piping system. ( 1)
Note:
1. Check point:
1. Refrigerant filter clogging
2. Electronic expansion valve operation
3. Check valve operation
4. Defective thermistor
348
3.84 U0 Low Pressure Drop Due to

Refrigerant Shortage or
Electronic Expansion Valve
Failure
U0
Applicable Models
CMSQ

Refrigerant shortage is detected by discharge pipe
thermistor.

Micro-computer judge and detect if the system is short of
refrigerant.
The error is not decided while the unit operation is
continued.
Supposed Causes
Refrigerant shortage or refrigerant system clogging
(incorrect piping)
Defective outdoor unit PCB (A1P)
Defective thermistor R7T or R4T
349
Troubleshooting
YES
Cooling
NO Low
pressure is 0.1 YES
Refrigerant
MPa or less. shortage, closing
of stop valve or
NO refrigerant
system is
clogged.
Requires check
of refrigerant
The system.
voltage
of X31A pins
(2) and (3) on
outdoor unit main PCB YES
(A1P) is 0.8 VDC or less. Replace the
(Low pressure sensor outdoor unit main
output voltage) PCB (A1P).
CHECK 7
NO
Replace the low
Difference pressure sensor.
between suction
pipe and outdoor unit YES
Refrigerant
heat exchanger shortage or
temperature is refrigerant
20C or system is
higher. clogged.
Requires check
NO of refrigerant
350
Resistance
is normal when
measured with the
suction pipe
thermistor (R7T) and coil NO
thermistor (R4T) Replace the
disconnected from thermistor.
the outdoor unit
PCB.
CHECK 3
YES
Replace the
outdoor unit PCB
(A1P).
351
3.85 U0 Refrigerant Shortage

U0
Applicable Models
RZQ-K/H, RZQ(S)-B

(In normal operation)
Refrigerant shortage is detected according to the
electronic expansion valve opening degree and
measured temperatures and pressures.

(In cooling operation)
When the electronic expansion valve opens fully and low
pressure is below 0.1 MPa (For RZQ-C, RZQG:
0.25MPa) continuously for 30 minutes.
(In heating operation)

When the electronic expansion valve opens fully and the
suction superheat is large (more than 20C) continuously
for 30 minutes (For RZQ-C, RZQG: 60 minutes).
Refrigerant shortage alarm is indicated but operation
continues.
Supposed Causes
Insufficient refrigerant amount
352
Troubleshooting
Is the stop NO
valve.
YES
Is the
refrigerant NO
amount appropriate? Collect
refrigerant.
After vacuum
drying is
YES complete, charge
an appropriate
amount of
refrigerant.
CHECK 10
Check the
refrigerant piping
system for
clogging.
CHECK 11
353

U0
Applicable Models
RZQ(S)-C

Detection based on difference in temperature between
temperature preset by remote controller and indoor
suction air temperature, electronic expansion valve
opening degree, compressor frequency and low
pressure.

temperature preset by remote controller and indoor
suction air temperature, electronic expansion valve
opening degree during the control of suction air
superheating, high pressure, indoor heat exchanger
temperature and indoor suction air temperature.

When compressor frequency does not increase even
though the load is heavy because the electronic
expansion valve is opened to the fullest extent
[If low pressure drops when the compressor is at 41Hz,
error is confirmed.]

When suction gas superheated degree is large,
compressor frequency is low and the electronic
expansion valve is opened to the fullest extent even
though heating load is heavy
[If high pressure is lower than saturated pressure for
indoor heat exchanger temperature (or indoor suction air
temperature), error is confirmed.]
354
Supposed Causes
Mismatching of wiring and piping
Troubleshooting
CHECK 12
Check for refrigerant
shortage.
Is the NO
refrigerant Collect
level proper? refrigerant and
recharge a
proper amount of
YES refrigerant after
vacuum drying.
Check the transmission
wiring and piping between
the indoor and outdoor
units.
Is
wiring and NO
piping connection Match wiring and
matched? piping
connection.
YES
Check the
refrigerant piping
system for
clogging.
CHECK 11
355

U0
Applicable Models
RZR71KUV1, RZQG

temperature preset by remote controller and suction air
temperature, electronic expansion valve opening degree,
compressor frequency and low pressure.

When compressor frequency does not increase even
though the load is heavy because the electronic
expansion valve is opened to the fullest extent
[If low pressure drops when the compressor is at 41Hz,
error is confirmed.]
Supposed Causes
356
Troubleshooting
CHECK 12 Check for

inadequate refrigerant.
Is the NO
refrigerant level Collect
proper? refrigerant and
recharge a
YES proper amount of
refrigerant after
Check the transmission vacuum drying.
wiring and piping
between the indoor and
outdoor units.
Is
wiring and NO
piping connection Match wiring and
matched? piping
connection.
YES
Check the
refrigerant piping
system for
clogging.
CHECK 11
357
3.86 U1 Reverse Phase

U1
Applicable Models
RY-F, R(Y)-G/GA/KU
(3-phase equipment only)

Reverse phase detection circuit detects the phase of
each phase and determines whether it is normal phase,
reverse phase or lack of phase.
Supposed Causes
Defective power supply wiring connection
Power supply wiring is broken or disconnected.
Troubleshooting
Turn OFF the power

ON.
The error is NO
displayed again. External factor
(Noise, etc.)
YES
Replace the
outdoor unit
PCB.
358

U1
Applicable Model
R(Y)-LU, RR-M, RZQ-C7

The reverse phase detection circuit detects the phase of
each phase and judge whether it is normal or reverse.
Possible Causes
Defective connection of power supply wiring
Disconnection in power supply wiring
Troubleshooting
Turn OFF the power

ON.
Error is NO
displayed again. External factor
(Noise, etc.)
YES
Are the
phases of circuit YES
Interchange the
breaker matched? power supply
cables.
NO
Does
imbalance in YES
the power supply Check for the
voltage occur? power supply
(10%) facilities.
NO
Replace the
outdoor unit
PCB.
359

U1
Applicable Models
CMSQ

The phase of each phase are detected by reverse phase
detection circuit and right phase or reverse phase are
judged.

When a significant phase difference is made between
phases
Supposed Causes
Power supply reverse phase
Power supply open phase
Troubleshooting
There
is an open
phase at the power YES
supply terminal section Fix the open
(X1M) of the phase. Requires
outdoor inspection of
unit. field power
supply section.
NO
Operation is
normal if one YES
place of power supply Reverse phase
line phase is Counter
measure of the
replaced. problem is
completed by
phase
replacement.
NO
Replace the
outdoor unit PCB
(A1P).
360
3.87 U2 Insufficient Voltage

U2
Applicable Models
RZ(Y)

Detection is based on the voltage in main circuit
capacitor for inverter and the supply voltage.

When the voltage in main circuit capacitor for inverter and
the supply voltage drop (171 - 190 VAC), or when power
outage of more than 20 or 30 ms occurs.
Supposed Causes
Supply voltage drop (lower than 198 V)
Momentary power failure
Open phase
Defective K1M
Defective contact or open circuit in X51A
Defective wiring in main circuit
Damaged main circuit parts
361
Troubleshooting
Check
LED indication NO
on outdoor unit PCB. External factor
(Is voltage too
low?)
YES
Is
supply
voltage 220-240V NO
(RZ(Y)71LV1), 220V Local power
(RZY71 LVAL, supply condition
RZY100/125
LTAL)?
YES
NO
Does K1M turn ON?
YES Is K1M
coil applied
with 220-240V YES
(RZ(Y)71LV1), 220V Replace the K1M
(RZY71 LVAL, (1).
RZY100/125
With compressor in LTAL)?
operation, measure NO
voltage between P and N Replace the
(2) of power module or outdoor unit
between + and of PCB.
electrolytic capacitor.
Is measured YES
voltage 220 VDC Monitor voltage
or higher? (instantaneous
voltage drop).
NO
Replace the
outdoor unit
PCB.
Note:
1. K1M replacement possible in RZY100/125L.
2. For RZY71: Between terminals P1 and N1
For RZY100~125L: Between terminals P2 and N1
362
3.88 U2 Power Supply Voltage

Abnormality
U2
Applicable Models

The error is detected according to the voltage of main
circuit capacitor built in the inverter and power supply
voltage.

When the voltage of main circuit capacitor built in the
inverter and power supply voltage drop (150-170 VAC) or
when the power failure of several tens of ms or more is
generated.
Remote controller does not decide the abnormality.
Supposed Causes
Drop in power supply voltage (180 V or less)
Inverter open phase (Phase T)
Defective main circuit wiring
Main circuit parts damaged
363
Troubleshooting
Check LED
on outdoor unit PCB. NO
(Is the voltage External factor
insufficient?)
YES
Is the
power supply NO
voltage between Field factors
20010% VAC?
YES
NO
Is the wiring correct? Correct the
wiring.
YES
When the compressor is
running, measure the
voltage between + and -
of electrolytic capacitor
(C+, C-).
Is the
measured voltage YES
Monitor the
220 VDC or voltage
more? (Instantaneous
voltage drop)
NO
Replace the
outdoor inverter
PCB.
364
3.89 U2 Power Supply Insufficient

or Instantaneous Failure
U2
Applicable Models
RZQ-C7, CMSQ

Detection of voltage of main circuit capacitor built in the
inverter and power supply voltage.

When the voltage aforementioned is not less than 780V
or not more than 320V, or when the current-limiting
voltage does not reach 200V or more or exceeds 740V.
Supposed Causes
Power supply insufficient
Open phase
Defective outdoor control PCB
Main circuit wiring defect
Defective fan motor
Defective connection of signal cable
365
Troubleshooting
Check for
power supply
voltage. Voltage NO
between phases: 380 to On-site causes.
415V Phase Make proper
voltage: 220 wire connections
to 240V without open
phase,
erroneous
Power connections, or
YES
ON erroneous order
of phases.
Unbalanced
power supply? (Not NO
more than 2%: Phase On-site causes
voltage of not more Correct the
than approx. unbalanced
5V) loads to
eliminate the
unbalanced
YES state.
Disconnect the cable from Unbalanced
the compressor, and then voltage will
check the compressor for cause extremely
the insulation resistance. unbalanced
current, thus
NO impairing the
service life of or
resulting in the
error of the
The equipment.
Power insulation YES
OFF not more than compressor .
100k.)
NO
NO
366
The
insulation YES
resistance is low (i.e., Replace the fan
not more than motor.
driver.
NO
Check the inverter power
transistor.
Has the YES

power transistor Replace the
got defective? inverter PCB.
Power Observe the
OFF NO conditions of
the PCB.
Check the fan driver In the case of a
power transistor. serious failure,
a compressor
failure may
cause the
failure of the
PCB. Even if
the PCB is
B replaced, it
may cause
failure again.
To avoid that,
recheck the
compressor for
ground and for
any broken
wires.
Furthermore,
even after the
completion of
PCB
replacement,
check the
compressor.
367
Has the YES

power transistor Replace the fan
got defective? driver PCB.
Observe the
NO conditions of
the PCB.
Check for connector connections:
Remove and insert the connectors
shown below. Furthermore, check
the connectors for terminal
conditions and continuity.
X1M power receiving terminal If any wiring has
X400A A2P damage, replace
A2P X401A X10A A3P the harness.
A1P X28A X6A A3P
A3P X61A X402A A2P
A3P X1A X403A A2P
Power A3P P1,P2 Reactor terminal
L1R
OFF A3P P3,N3 P1,N1 A4P
Has
the inverter YES
PCB caused Replace the
damage? inverter PCB.
If the PCB
replaced is
NO badly
damaged, the
compressor is
likely to get
defective. To
make sure,
recheck the
Has the compressor.
fan driver caused YES
Replace the fan
damage? driver PCB.
If the PCB
replaced is
NO badly
damaged, the
fan motor is
likely to get
defective. To
C make sure,
recheck the
compressor.
368
Turn ON the power

supply.
Stop
(standby) YES
before the fan Recheck for the
rotates. power supply. If
there is no
NO problem with the
power supply,
replace the
noise filter PCB.
If the error
recurs, replace
the inverter
Stop PCB.
(standby) when YES
the compressor Recheck for the
starts up. power supply. If
Power there is no
ON problem with the
NO power supply,
replace the
inverter PCB.
If the PCB
replaced is
badly
damaged,
compressor is
likely to get
defective. To
make sure,
recheck the
compressor.
The YES
"U2" error Check the
recurs. harness, and
then replace it if
NO necessary.
End of
measures:
The error may
temporarily
result from on-
site causes.
Causes:
Instantaneous
power failure
(open phase),
noises, or else.
369
3.90 U2 Power Supply Voltage

Abnormality
U2
Applicable Models
RZQG

The error is detected according to the voltage of main
circuit capacitor built in the inverter and power supply
voltage.

When the voltage of main circuit capacitor built in the
inverter and power supply voltage drop or when the
power failure of several tens of ms or more is generated
Supposed Causes
Drop in power supply voltage
Main circuit parts damaged
370
Troubleshooting
Is the
power
supply voltage NO
Field factors
between 200
10% VAC?
YES
Remove the connector for
fan motor on the PCB,
and operate.
"U2" is NO
displayed?
YES
Is the fan
motor normal? NO
(Refer to Replace the fan
troubleshooting motor.
"E7" )
YES
CHECK 2
Is the resistance NO
Replace the fan
valve is above the motor.
criteria?
YES
Is the wiring NO
Correct the
correct? wiring.
YES
A
371
When the compressor is

running, measure the
voltage between + and -
of electrolytic capacitor
(C+, C-).
Is the
measured voltage YES
220 VDC or Monitor the
more? voltage
(Instantaneous
NO voltage drop)
Replace the
outdoor unit
PCB.
372
3.91 U3 Check Operation is not

Executed
U3
Applicable Models
CMSQ

Check operation is executed or not executed

The error is decided when the unit starts operation
without check operation.
Supposed Causes
Check operation is not executed.
373
Troubleshooting
Has
the check
operation NO
performed on Press and hold
outdoor unit BS4 on the
PCB? outdoor unit main
PCB for 5
YES seconds or more,
or turn ON the
local setting
mode 2-3 to
conduct a check
operation.
Performs the
check operation
again and
completes the
check operation.
When a leakage
detection
function is
needed, normal
operation of
charging
refrigerant must
be completed.
And then, start
once again and
complete a check
operation.
374
3.92 U4 or UF Transmission Error

(Between Indoor Unit and
Outdoor Unit)
U4 or UF
Applicable Models
R(Y)-FU

Micro-computer checks if transmission between indoor
and outdoor units is normal.

When transmission is not carried out normally for a
certain amount of time
Supposed Causes
Wiring indoor-outdoor transmission wire is incorrect.
375
Troubleshooting
Diagnosis of incorrect or broken/disconnected wiring
If the LEDs on the indoor unit PCB are OFF, it indicates
that the transmission wiring between indoor and outdoor
units may be incorrect or broken/disconnected.
Check
of indoor unit
micro-computer NO (ON or OFF)
normal H1P. Is H1P
blinking?
Turn OFF the power
YES ON.
NO
Is H1P blinking? Replace the
indoor unit PCB
or correct power
YES supply system.
Resets normally.
External factor
Check (Noise, etc.).
of indoor unit NO
transmission error
H2P. Is H2P
blinking?
YES
Is H2P ON? Replace the
YES indoor unit PCB.
NO (OFF)
If outdoor unit micro-
computer normal H1P
blinks, it indicates
defective indoor unit PCB.
376
Check
of outdoor
unit micro-computer NO (ON or OFF)
normal H1P. Is H1P
blinking?
Turn OFF the power
YES ON.
YES
Is H1P blinking? Resets normally.
External factor
NO (Noise, etc.).
YES
indoor unit PCB.
NO (OFF)
Turn OFF the power
supply, disconnect the
No.2 indoor-outdoor
transmission wire, and
turn power supply restart.
YES
indoor unit PCB.
NO
Replace the
indoor unit PCB
or correct power
supply system.
Check
of outdoor unit NO (ON)
error detection LED. Outdoor product
Is the red LED diagnosis
OFF?
YES
END
377

U4 or UF
Applicable Models
RY-F, R(Y)-G/GA/KU/LU/NU/PU, RR-M


Supposed Causes
Troubleshooting
that the transmission wiring between
indoor and outdoor units may be incorrect or broken/
disconnected.
378

Check
of indoor unit
micro-computer NO (ON or OFF)
normal HAP. Is HAP
blinking?
YES Turn OFF the power supply

and turn the power ON.
NO
indoor unit PCB
or correct power
YES supply system.
Resets normally.
Check External factor
of indoor unit NO (Noise, etc.).
transmission error
HBP. Is HBP
blinking?
YES YES
indoor unit PCB.
NO
Does
NO outdoor unit
micro-computer
normal H1P
blink?
YES
Is
indoor-
YES outdoor NO
transmission wire wired Wire correctly.
correctly?
A
379
Check of
outdoor unit NO (ON or OFF)
micro-computer normal
HAP. Is HAP
blinking?
Turn OFF the power

YES supply and turn the power
ON.
YES
Is HAP blinking? External factor
(Noise, etc.).
NO
YES
Is HAP ON? Failure of
outdoor unit
NO (OFF) PCB.
Turn OFF the power

No.2 indoor-outdoor
YES
Is HAP blinking? Replace the
indoor unit PCB.
NO
Replace the
outdoor unit PCB
or correct power
supply system
YES
"U4" displays Replace the
constantly? indoor unit PCB
NO
Resets normally.
External factor
(Noise, etc.)
380
3.93 U4 Transmission Error

Between Indoor Unit and
Outdoor Unit
U4
Applicable Models
RZ(Y)


Supposed Causes
Power supply -open phase
381
Troubleshooting
NO (ON or OFF)
Is H1P blinking?
YES Turn OFF the power

ON.
NO
Is H1P blinking? Defective indoor
unit PCB or error
of power supply
YES system.
Resets normally.
External factor
NO (Noise, etc.)
Is H2P blinking?
YES
YES
indoor unit PCB.
NO (OFF)
Does
NO outdoor unit
micro-computer
normal H1P
blink?
YES
Is
transmission
YES wire between indoor NO
and outdoor unit Wire correctly.
wired correctly?
A
382
NO (ON or OFF)
Is H1P blinking?
Turn OFF the power supply

YES and turn the power ON.
YES
Is H1P blinking? Resets normally.
External factor
NO (Noise, etc.).
YES
indoor unit PCB.
NO (OFF)
Turn OFF the power
No.2 indoor-outdoor
YES
indoor unit PCB.
NO
Replace the
outdoor unit PCB
or correct power
supply system.
Is the YES
error displayed Replace the
constantly? indoor unit PCB.
NO
Resets normal
External factor
(Noise, etc.)
383

U4
Applicable Models
RZQ-K/H, RZR-KU/HU

The error is generated when the micro-processor detects
that the transmission between the indoor unit and the
outdoor unit is not normal over a certain amount of time.
Supposed Causes
Wiring indoor-outdoor transmission wire is incorrect
Burning out fuse
Defective fan motor
Troubleshooting
Diagnosis of incorrect or broken/disconnected wiring. If
the LEDs on the indoor unit PCB are OFF, it indicates
Is the
power supply NO
voltage 415 VAC Field factor
between terminal
L3 and N?
YES
Is
there a
wrong wiring
type, loose terminal NO
or contact failure in the Wire correctly
transmission wiring and securely
between the indoor fasten the
and outdoor terminal screws.
units?
YES
A
384
Is any
NO optional accessory
(1) connected?
YES
Is
the power
for the optional NO
accessory supplied Wire correctly.
from the correct
terminal?
YES
Is HAP
on the outdoor YES
unit PCB blinking? B
(Outdoor unit
PCB)
NO
Turn OFF the power
supply and disconnect the
connector of the outdoor
unit fan motor. Then
power ON again.
Note:
1. Optional accessories refer to wire adaptor, auto grill
and other accessories.
385
Is HAP YES
blinking? (Outdoor Replace the
unit PCB) outdoor unit fan
motor.
NO

value of the outdoor unit
fan motor.
Is the
resistance value NO
of the outdoor unit fan Replace the
motor normal? outdoor unit fan
motor.
YES
Does the NO
YES
CHECK 13
Check the fan speed pulse.
Is the output NO
voltage normal? Replace the
outdoor unit
inverter PCB.
YES
power supply, correctly
insert the connector of the
fan motor and then restore
the power.
386
The error is YES

outdoor unit
B inverter PCB.
NO

the power.
Does error YES

"U4" or "UF" reoccur? Replace the
indoor unit PCB.
NO
External factor
(Noise, etc.)
387

U4
Applicable Models
FMCQ, FMDQ-A7/B7
CMSQ


Supposed Causes
Indoor to outdoor, outdoor to outdoor transmission
wiring F1, F2 disconnection, short circuit or wrong
wiring
Outdoor unit power supply is OFF
System address does not match
388
Troubleshooting
Has
the indoor
or outdoor unit
PCB been
replaced, or has the YES
indoor - outdoor or Press and hold
outdoor - outdoor the RESET
unit transmission button on the
wiring been master outdoor
modified? unit PCB for 5
seconds.
The unit will not
operate for up
NO to 12 minutes.
All
indoor unit
remote controllers NO
of the same refrigerant
system display
"U4". Is
indoor -
outdoor and
YES outdoor - outdoor unit YES
Replace the
transmission wiring indoor unit PCB
normal? indicated by the
Reset the power supply. error code "U4".
NO
Fix the
indoor/outdoor or
Outdoor unit outdoor/outdoor
PCB micro- NO unit transmission
computer monitor wiring.
(HAP) blinks.
The
voltage
YES between
terminals L1 and N of NO
A Supply
the outdoor unit PCB 220~240V.
is 220~240 V
10%.
YES
The
fuse on the YES
outdoor unit PCB is Replace the fuse.
burnt.
NO
Replace the
outdoor unit
PCB.
389
NO Operation
ready lamp (H2P) is
blinking.
YES
Lamp
does not go OFF for YES
Press and hold
12 minutes or the RESET
more. button on the
NO outdoor unit PCB
for 5 seconds.
Is
indoor -
outdoor and
outdoor - outdoor unit NO
Fix the
transmission wiring indoor/outdoor or
normal? outdoor/outdoor
unit transmission
wiring.
YES
Disconnect
the outdoor-
outdoor unit
transmission wiring, NO
and then check with a Replace the
single system outdoor unit PCB
whether or not (A1P).
it is
normal.
YES
Mount the DIII-
NET expander
adaptor.
390

U4 or UF
Applicable Models
RZQ(S)-B/C

that the transmission between the indoor and the outdoor
unit is not normal over a certain amount of time.
Supposed Causes
Burning out fuse
Defective fan motor
391
Troubleshooting
Diagnosis of incorrect or broken/disconnected wiring. If
the LEDs on the indoor unit PCB are OFF, it indicates
Is the
power supply NO
voltage between 180 Field factor
and 220 VAC?
RZQ100~140C7V1B
RZQS125140C7V1B
RZQ100~140B8W1B YES
RZQ71B9V3B
RZQS71100 B7V3B
Is wire
connection
between the
control PCB (A1P)
and the inverter PCB NO
Connect
(A2P) securely correctly/Repair
connected without wire breaking.
wire breaking?
YES
Is
there
wrong
wiring, a wrong
wire type, loose
terminal or contact NO
failure in the Wire correctly
between the fasten the
indoor and terminal screws.
outdoor
units?
YES
A
392
Is any
NO optional
accessory (1)
connected?
YES
Is
the power
for the optional
accessory supplied NO
from between 1 and 2 Wire correctly.
on terminal
block
X2M?
YES
Is HAP
on the outdoor YES
(Outdoor unit
PCB)
NO
Turn OFF the power
unit fan motor. Then
power ON again.
Is HAP YES
blinking? (Outdoor Replace the
unit PCB) outdoor unit fan
motor.
NO
fan motor.
Is the
resistance NO
value of the outdoor Replace the
unit fan motor outdoor unit fan
normal? motor.
YES
C
393
Does the NO
fuse (2) have Replace the fuse.
continuity?
YES
CHECK 13 Check the
fan output voltage.
Is the NO
output voltage RZQ71B9,
normal? RZQS71100B
7 (1),
YES RZQ100~140B
8 (3):
After turning OFF the Replace the
power supply, correctly inverter PCB
insert the connector of (A2P).
the fan motor and then RZQ100~140C7,
restore the power. RZQS125140
YES C7 (1):
Replace the
D outdoor unit
PCB (A2P).
Note:
1 Optional accessories refer to wire adaptor, auto grill
and other accessories.
2 RZQ71B9V3BNo fuse
RZQS71100B7V3BNo fuse
RZQ100~140C7V1BF6U
RZQ125140C7V1BF6U
RZQ100~140B8W1BF1U
394
Does "U4" YES

RZQ71B9,
error reoccur? RZQS71100B
B 7 (1),
NO RZQ100~140B
8 (3):
Replace the
outdoor PCB
(A1P).
RZQ100~140C7,
RZQS125140
C7 (1):
Replace the
outdoor unit
PCB (A1P).

the power.
Does "U4" or YES

Replace the
"UF" reoccur? indoor unit PCB.
NO
There is no
problem with the
unit. An external
factor (noise,
etc.) other than
unit failure may
be the cause.
395

U4
Applicable Models
RZQ-C7


Supposed Causes
Outside cause (noise, etc.)
Power supply -open phase etc.
396
Troubleshooting
If the LEDs on the indoor unit PCB are OFF, it
indicates that the transmission wiring between indoor
and outdoor units may be incorrect or broken/
disconnected.
Are the
connections of
wiring connecting NO
Wire properly.
indoor and outdoor (Correct
units proper? defective wiring
and wrong wire
type.)
YES
Turn OFF the power supply
once and then turn it ON
again.
Error is NO
displayed again. The indoor unit
PCB is normal.
YES Check for
external factors
Check HAP (noise, etc.).
(micro-computer normal
monitor) on the outdoor
unit PCB.
397
Is HAP
blinking? NO (Lamp is ON or OFF)
(Outdoor unit
PCB)
Turn OFF the power
YES supply and then turn it
ON.
Is HAP
blinking? YES
The outdoor unit
(Outdoor unit PCB is normal.
PCB) Check for
NO external factors
(noise, etc.).
Is HAP
lamp ON? YES
Replace the
(Outdoor unit outdoor unit PCB
PCB) whose lamp is
NO (OFF) ON.
CHECK 1, 2
Check the fan motor
connector.
Does the NO
resistance meet the Replace the fan
criteria? motor.
YES
Remove the No. 3 wire
connecting the indoor and
outdoor units and turn ON
the power again.
Is HAP
blinking? YES
(Outdoor unit Replace the
PCB) indoor unit PCB.
NO
The power
supply system
error or defective
B outdoor unit PCB
398
"U4" is
displayed YES
Replace the
continuously. indoor unit PCB.
NO
It is normal.
Check for
external factors
(noise, etc.).
399

U4
Applicable Models
RZQG


When the transmission is not carried out normally over a
Supposed Causes
Burning out fuse
Defective power supply
Disconnection of optional equipments
400
Troubleshooting
Is the
power supply NO
voltage between 180 Field factor
and 220 VAC?
YES
Continue
the condition
that the blinking
interval of HAP on YES
Connect the
outdoor unit PCB is (The phases of connecting line of
short (1) for more connecting lines of indoor and
than one indoor and outdoor outdoor unit
minute. unit do not fit each correctly.
other.)
NO
Is
there
wrong
wiring, a
wrong wire type,
loose terminal or NO
contact failure in the Wire correctly
between the fasten the
indoor and terminal screws.
outdoor
units?
YES
A
401
Is any
NO optional
accessory (2)
connected?
YES
Is
the power
for the optional
accessory supplied NO
Wire correctly.
from between 1 and 2
on terminal block
X2M?
YES
Is HAP
on the outdoor YES
NO
Turn OFF the power
unit fan motor. Then turn
the power ON again.
Is HAP
on the outdoor YES
Replace the
unit PCB blinking? outdoor unit fan
(1) motor.
NO
C
Note:
1 ON for 0.2 second and OFF for 0.2 second (Blink
about 25 times for 10 seconds)
(Normally, ON for 0.4 second and OFF for 0.4 second
(Blink about 12 times for 10 seconds))
2 Optional accessories refer to adaptor for wiring, auto
grill and other accessories.
402

fan motor.
Is
the resistance NO
value of the outdoor Replace the
unit fan motor outdoor unit fan
normal? motor.
YES
Does the NO
fuse (F6U) have Make the fuse
continuity? normal.
In case of a fuse
can be
YES replaced,
replace the
After turning OFF the fuse.
power supply, correctly In case of a fuse
insert the connector of cannot be
replaced,
the fan motor and then replace PCB.
restore the power.
YES
Error is YES
displayed again? Replace the
outdoor unit
B PCB.
NO
"U4" or "UF" YES

is displayed? Replace the
indoor unit PCB.
NO
There is no
problem with the
unit. An external
factor (noise,
etc.) other than
unit failure may
be the cause.
403

Between Indoor Unit and
Remote Controller
U5
Applicable Models
RY-F, R(Y)-G/GA/FU/KU/LU/NU/PU, RR-M

unit and remote controller is normal.

Supposed Causes
Defective remote controller
Connection of 2 main remote controllers (When using
2 remote controllers)
404
Troubleshooting
Control YES
by 2 remote
controllers
NO SS1 of
both remote YES
controllers is set to Set one of the
"Main." remote
controllers to
NO "Sub," turn OFF
All the power supply
indoor unit NO temporarily, then
PCB micro-computer restart operation.
normal monitors
blinking
YES Resets
normally when power NO
supply is turned OFF Replace the
temporarily. indoor unit PCB.
YES
Error could be
produced by
noise. Check the
surrounding area
and restart
operation.
Using
multicore
transmission YES
wiring between indoor Change to
unit and remote double-core
controller independent
cable.
NO
Replace the
remote controller
PCB or indoor
unit PCB.
405

U5
Applicable Models
RZ(Y)


Supposed Causes
Connection of 2 main remote controllers (When using
406
Troubleshooting
Control YES
by 2 remote
controllers
NO SS1 of
NO both remote YES
"Main." remote
controllers to
"Sub," turn OFF
normal monitors
blinking
Resets
YES normally when NO
power supply is turned Replace the
OFF temporarily. indoor unit PCB.
YES
Error could be
produced by
noise. Check the
surrounding area
and restart
Using operation.
multicore
transmission YES
cable.
NO
Is it good YES
condition from noise Replace the
interference? remote controller
PCB or indoor
NO unit PCB.
Error could be
produced by
noise. Check the
surrounding area
and restart
operation.
407

U5
Applicable Models


that the transmission between the indoor unit and the
remote controller is not normal over a certain amount of
time.
Supposed Causes
Connection of 2 main remote controllers (when using
2 remote controllers).
408
Troubleshooting
Control YES
by 2 remote
controllers
NO SS1 of
NO both remote YES
MAIN. remote
controllers to
SUB, turn OFF
normal monitors
blinking
Resets
YES normally when NO
power supply is turned Replace the
OFF temporarily. indoor unit PCB.
YES
The error could
be produced by
noise.
Check the
surrounding area
and restart
Using operation.
multi-core
transmission YES
cable.
NO
Is "U5" NO
displayed constantly? Defective remote
controller PCB or
replace the
YES defective indoor
unit PCB.
External factor
(Noise, etc.)
409

U5
Applicable Models
RZQ-C7, RZQG, CMSQ

The error is generated when the micro-computer detects

Normal transmission does not continue for specified
period.
Supposed Causes
Connection of 2 main remote controllers (when using
410
Troubleshooting
Using 2- YES
remote controllers
control.
SS1 of
NO both remote YES
controllers is set to Set one remote
"MAIN." controller to
"SUB"; turn the
NO power supply
OFF once and
then restart.
All
indoor PCB NO
micro-computer
monitors
blink.
YES Operation
returns to normal
when the power is NO
Replace the
turned OFF indoor unit PCB.
momentarily.
YES
There is
Replace the remote possibility of
controller and restart error caused by
operation. noise. Check the
surrounding area
and turn ON
again.
Is it YES
normal? Normal
NO
Replace the indoor unit
PCB, and then restart.
Is it YES
normal? Normal
NO
There is
possibility of
error caused by
noise. Check the
surrounding area
and turn ON
again.
411

Between Outdoor Units
U7
Applicable Models
CMSQ

Micro-computer checks if transmission between outdoor
units.

Supposed Causes
Improper connection of transmission wiring between
outdoor unit and external control adaptor for outdoor
unit
outdoor units
Improper cool/heat selection
Improper cool/heat unified address (outdoor unit,
external control adaptor for outdoor unit)
Defective external control adaptor for outdoor unit
412
Troubleshooting
Is
there
any broken
wire or erroneous
wire connection in the NO
communication wiring Fix the outdoor
of multi outdoor units multi
unit system? connection
transmission
wiring and reset
power.
YES
C/H YES
SELECT is set to Replace the
"IND". outdoor unit PCB
(A1P).
NO
Cool / heat NO
selection is unified. Set C/H SELECT
to "IND."
YES
C/H
SELECT is set to YES
The cool / heat
"MASTER." unified address
for outdoor units
NO in outdoor -
outdoor unit
transmission is
duplicated. Set
the address
C/H correctly.
YES
SELECT is set to
"SLAVE."
Check
NO and see if the NO
following items are Fix the problem.
normal.
A B
413
A B
External control adaptor for outdoor unit

Is this PCB energized?
Does the cool/heat unified address match?
Outdoor unit (unified master unit)
Is this energized?
Does the cool/heat unified address match?
YES
Does an
error occur when NO
the cool / heat selector Replace the
is set to "IND?" external control
adaptor for
outdoor unit.
YES
Replace the
outdoor unit PCB
(A1P).
414

Between Main Remote
Controller and Sub Remote
Controller
U8
Applicable Models
RY-F, R(Y)-G/GA/KU/LU, CMSQ

In case of controlling with 2- remote controller, check the
system using micro-computer if signal transmission
between indoor unit and remote controller (main and sub)
is normal.

period.
Supposed Causes
Transmission error between main remote controller
and sub remote controller
Connection among sub remote controllers
Defective remote controller PCB
415
Troubleshooting
Controlling with NO
2-remote controller
YES SS-1
switch on NO
remote controller PCB Turn the SS-1
is turned to switch of one
"Main" remote controller
to "Main". Turn
YES OFF the power
supply, and
restart operation.
Both
SS-1 switches NO
on remote controllers Turn OFF the
are turned to
"Sub". power once and
restart operation.
YES Replace the
remote controller
PCB if any error
is generated.
Turn the SS-1

switch of one
remote controller
to "Main". Turn
OFF the power
supply, and
restart operation.
416

U8
Applicable Models
RZ(Y)

is normal.

period.
Supposed Causes
and Sub remote controller
417
Troubleshooting
Controlling with NO
2-remote controller
YES SS-1
switch on NO
"Main" remote controller
to "Main".
YES Turn OFF the
power supply,
and restart
Both operation
SS-1 switches NO
on remote controllers Turn OFF the
are turned to
"Sub" power once and
restart operation.
YES Replace the
remote controller
PCB if any error
is generated.
Turn the SS-1

switch of one
remote controller
to "Main". Turn
OFF the power
supply, and
restart operation.
418

U8
Applicable Models

is normal.

The error is generated when, in case of controlling with 2
remote controllers, the micro-processor detects that the
transmission between the indoor unit and the remote
controllers (main and sub) is not normal over a certain
amount of time.
Supposed Causes
and sub remote controller
419
Troubleshooting
Controlling NO
with 2-remote
controller
YES SS-1
switch on NO
MAIN. remote controller
Both to MAIN.
SS-1 YES Turn OFF the
switches on NO power supply,
remote controllers are and restart
turned to SUB. operation.
YES Is there
continuity in YES
remote controller Turn OFF the
wiring? power once and
restart operation.
Replace the
NO remote controller
PCB if any error
is generated.
Replace the
remote controller
wiring.
Turn the SS-1
switch of one
remote controller
to MAIN.
Turn OFF the
power supply,
and restart
operation.
420

Between Indoor and Outdoor
Units in the Same System
U9
Applicable Models
RZQ-C7, CMSQ

Detect the error signal of any other indoor unit within the
system concerned.

When the error decision is made on any other indoor unit
within the system concerned
Supposed Causes
Defective transmission within or outside of other
system
Defective electronic expansion valve in indoor unit of
other system
Defective indoor unit PCB in other system
indoor and outdoor unit
421
Troubleshooting
Have
2 minutes and YES
over passed since Make judgement
the "U9"code was again based on
indicated? the indication
after 2 minutes
NO and over have
passed.
Start operation of all the
indoor units.
The
"UA" code
blinks in the
remote controller of YES
Go on to the "UA"
the other unit in the troubleshooting
same refrigerant
circuit.
NO
The
"A1" code
blinks in the
Go on to the "A1"
same refrigerant
circuit.
NO
The
"A9" code
blinks in the
Go on to the "A9"
same refrigerant
circuit.
NO
A
422
The
"U4" code
blinks in the
Go on to the "U4"
same refrigerant
circuit.
NO
Go on to the "U5"
troubleshooting
423
3.98 UA Defective Field Setting

Switch
UA
Applicable Models
RY-F, R(Y)-G/GA/KU/LU
Supposed Causes
Defective indoor unit or outdoor unit PCB
Defective power supply PCB
Indoor-outdoor, indoor-indoor unit transmission wiring
Defective remote controller wiring
424
Troubleshooting
Is the
remote controller YES
connected to more Connect the
than 1 indoor remote controller
unit? correctly.
NO
Is the
outdoor unit NO
using for Twin Check setting.
system?
YES
Is the
setting of NO
Pair/Twin/Triple set Set correctly.
correctly?
YES
Are the
micro-computer
normal monitors NO
(HAP) of all indoor
unit PCB
blinking? Is the
indoor-indoor
and indoor-outdoor NO
YES Connect
jumper correctly correctly.
connected?
A
YES
Is the
power supply NO
YES
Is
there 220-
240 VAC between NO
No.1 and No.3 of X2M Replace the
(indoor Unit)? transformer.
YES
Wiring could be
incorrect;
recheck.
425
Are the
transmission
normal monitors NO
(HBP) of all indoor
unit PCB
blinking?
YES
Turn the power OFF once,
then restart, and restart
operation.
Operating NO
normally?
YES Is the
indoor-indoor
Connect
connected?
YES
Replace the
indoor unit PCB.
Operates
normally.
426
3.99 UA Improper Combination of

Indoor and Outdoor Units,
Indoor Units and Remote
Controller
UA
Applicable Models
FMCQ, FMDQ-A7/B7
CMSQ

A difference occurs in data by the type of refrigerant
between indoor and outdoor units.
The number of indoor units is out of the allowable range.

The error decision is made as soon as either of the
abnormalities aforementioned is detected.
Supposed Causes
Excess of connected indoor units
Mis-matching of the refrigerant type of indoor and
outdoor unit.
Setting of outdoor unit PCB was not conducted after
replacing to a spare PCB.
427
Troubleshooting
Reset all power supplies

for indoor and outdoor
units connected to one
and the same system.
Is the NO
error code "UA" Normal
displayed? (It is assumed
that the code is
displayed due to
YES temporary
Is external cause
the error (e.g. noises).
code "UA"
displayed for all YES
indoor units connected
to one and the
same
system? Is the
outdoor unit YES
PCB replaced to spare The setting after
NO PCB? replacing spare
PCB has not
A been set yet.
NO
The
total of
indoor units
displaying "UA" and
indoor units connected NO
The number of
to the same refrigerant indoor units that
system is within can be
connectable connected to a
number of single outdoor
unit 1 unit system is
excess of
YES allowable range.
Note:
1 The number of indoor units that can be connected to
a single outdoor unit system depends on the model of
outdoor unit.
428
A B
Does
the refrigerant NO
type of indoor and Matches the
outdoor unit refrigerant type
match? of indoor and
outdoor unit.
YES
Is it a
multi outdoor unit NO
connection Replace the
system? outdoor unit main
PCB.
YES
Is the
combination of NO
master unit and slave Change to a
unit correct? correct
combination.
Is YES
Replace the
the type outdoor unit main
of refrigerant PCB.
for the indoor units
with "UA" displayed NO
Correct the
corresponding to that combination of
for the outdoor indoor units with
units? "UA" displayed.
YES
Replace the
indoor unit PCB.
429
3.100 UA Field Setting Switch

Abnormality
UA
Applicable Models

The error is generated when incorrect field settings have
been set for pair / twin / triple / double twin.
Supposed Causes
Defective indoor unit or outdoor unit PCB
Defective power supply PCB
Indoor-outdoor, indoor-indoor unit transmission wiring
430
Troubleshooting
Is the
remote controller YES
connected to more Connect the
than 1 indoor remote controller
unit? correctly.
NO
Is the
setting of NO
Pair/Twin/Triple set Set correctly.
correctly?
YES
Are the
micro-computer
normal monitors NO
(HAP) of all indoor
unit PCB
blinking?
Is the
indoor-indoor (1) NO
YES and indoor-outdoor Connect
connected?
A
YES
Is the
power supply NO
YES
Is
there 220-
240 VAC between NO
No.1 and No.3 of X2M Replace the
(indoor Unit)? transformer.
YES
Wiring could be
incorrect;
recheck.
Note:
1. Only for pair/twin/triple/double twin
431
Turn OFF the power and

then the power ON, and
restart operation.
Operating NO
normally?
YES Is the
indoor-indoor
Connect
connected?
YES
Replace the
indoor unit PCB.
Operates
normally.
432
3.101 UA Field Setting Switch and

Transmission Line
Abnormality
UA
Applicable Models
RZQ-C7, RZQG

Incorrect field setting
For RZQ-C7
The number of indoor units connected to this system is
more than limited.
For RZQG
Incorrect combination indoor unit and outdoor unit
Supposed Causes
For RZQ-C7
Indoor-Outdoor, Indoor-Indoor transmission line
For RZQG
Defective indoor unit PCB and wrong wiring
Defective power supply PCB connection
Failure for setting the number of simultaneous multi-
units
Wrong wiring of crossing transition wire
Defective connection of optional equipment
433
Troubleshooting
RZQG RZQ-C
series or RZQZ
series?
RZQ-C
Is the
outdoor unit NO
simultaneous ON/OFF Check the
multi of the indoor setting for
unit? number of
indoor units
YES connected to
the
simultaneous
ON/OFF multi
Are of the indoor
the remote unit.
controllers YES
connected to several Adopt only one
indoor units? of the remote
controllers.
NO
Is the
remote
controller wiring YES
jumped between Remove the
indoor units? jumper.
(Integrated
control in the
same circuit is
NO not allowed.)
Is the
field setting for NO
pair / twin system Connect
correct? correctly.
YES
A
434
Do the
micro-computer NO
normal monitors (HAP)
on all indoor unit
PCB's blink?
Are
YES the wires
between indoor- NO
indoor and indoor- Connect
outdoor correctly correctly.
connected?
YES
Is
the
power
supply for the
option device
connected from the NO
terminal block (X2M) Connect
between 1 and 2 correctly.
connecting indoor
and outdoor of
the indoor
unit?
OFF once, and restart. YES
Is the
power supply NO
YES
Is 220
VAC between YES
No.1 and 2 of X2M Check the
terminal (indoor power supply
unit)? system inside
the indoor unit.
NO
Could be
incorrect
wiring.
Check again.
435
Does
the system NO
conduct normal
operation?
YES
Are
the wires
between indoor- NO
indoor and indoor- Connect
outdoor correctly correctly.
connected?
YES
Replace the
indoor unit
PCB.
Normal
436
3.102 UC Centralized Address

Setting Error
UC
Applicable Models

Indoor unit micro-computer detects and judges the
centralized address signal according to the transmission
between indoor units.

When the micro-computer judges that the centralized
address signal is duplicated
Supposed Causes
Defective centralized address setting
Troubleshooting
Are
devices
relating to YES
centralized control Change the
connected to the setting so that
indoor the centralized
unit? address is not
duplicated.
NO
Replace the
indoor unit PCB.
437
3.103 UC Address Duplication of

Centralized Controller
UC
Applicable Models
CMSQ

The principal indoor unit detects the same address as
that of its own on any other indoor unit.

The error decision is made as soon as the abnormality
aforementioned is detected.
Supposed Causes
Address duplication of centralized controller
Troubleshooting
The centralized address

is duplicated. Make setting
change so that
the centralized
address will not
be duplicated.
438
3.104 UE Transmission Error

between Centralized
Controller and Indoor Unit
UE
Applicable Models
FMCQ, FMDQ-A7/B7
Centralized controller
Schedule timer
intelligent Touch Controller

unit and centralized controller is normal.

Supposed Causes
Transmission error between optional controllers for
centralized control and indoor unit
Connector for setting main controller is disconnected.
(or disconnection of connector for independent /
combined use changeover switch.)
Defective PCB for centralized remote controller
439
Troubleshooting
Check
the indoor
unit for which
UE is displayed. Is YES
the transmission error Continued to (C)
UE caused on all (on the following
indoor units? page)
NO
Is
the power
supply of the indoor NO
unit, on which the UE Make sure there
occurred, turned are no hazardous
ON? situations, and
then turn ON the
power supply.
YES
Has
the
setting of
centralized control NO
group No. been made
with the indoor unit on
which the UE
occurred? B
YES
440
A B
Can
the setting of YES
centralized control Make correct
group No. be setting of the
made? centralized
control group No.
NO
Was
the
centralized control NO
Check whether
group No. for indoor or not there are
unit changed? no problems with
the transmission
wiring length,
YES types of cables
and wires,
number of units
connected, and
others. If no
problems,
replace the
indoor unit PCB.
Reset the power

supplies of every
centralized
controller.
For the intelligent
Touch Controller,
register the air
conditioner again
while in DIII-NET
test run menu.
441
Check
the
transmission
wiring between Abnormal
centralized controller Correct the
for any broken wire. wiring.
CHECK 17
Normal
Check
the
transmission
wiring with the
master unit centralized Abnormal
Correct the
controller for any wiring.
broken wire.
CHECK 17
Normal
Has
the master
unit central setting NO
connector been Correct the
connected? connection of the
connector.
YES
D
442
Disconnect the
transmission wiring of the
master unit centralized
controller, and then check
the voltage between the
transmission terminals (F1
and F2) of the master unit
transmission equipment
using a multiple meter.
Is the
voltage
between the
terminals F1 (+) and NO
Replace the
F2 (-) in the range centralized
of 15.2 to controller.
17.6 VDC?
YES
Centralized
controller:
Normal
It is supposed
that the error
results from
external factors
(e.g. noises) from
other equipment.
443

UE
Applicable Models
Centralized remote controller
Schedule timer
All models of indoor units of RZQG and RZQ-C series

unit and centralized controller is normal.

Supposed Causes
Transmission error between optional controllers for
centralized control and indoor unit
For RZQG
Defective PCB for central remote controller
Breaking and wrong wiring of connecting wire
Failure of the setting of group No. and address
444
Troubleshooting
Is
transmission YES
wiring disconnected Fix the wiring
or wired correctly.
incorrectly?
RZQG NO
RZQ-C
Is the
power supply
turned ON for indoor NO
Turn indoor unit's
units displaying power supply.
error?
YES
Has
an indoor
unit once
connected been YES
Reset power
removed or its supply
address simultaneously
changed? for all optional
controllers for
NO centralized
control.
Is
transmission error NO
with all indoor
units?
YES Is the
group No. of NO
defective indoor units Set the group
set? No. correctly.
Is
the YES
transmission Replace the
wiring with the indoor unit PCB.
YES
centralized controller Fix the wiring
disconnected or wired correctly.
incorrectly?
NO
A
445
Is the
centralized
controller's YES
connector for setting Connect the
centralized controller connector
disconnected? correctly.
NO
Replace the
centralized
controller.
446
3.105 UF Mis-connection of Field

Wiring
UF
Applicable Models
Cooling Only model
R-FU

Judgement by circuit of the PCB to detect wrong wiring.
Supposed Causes
Power supply wiring is broken or disconnected.
Mis-connection of field wiring
Troubleshooting
Turn OFF the power

supply and turn the
power ON.
Is "UF"
displayed on the NO
External factor
remote controller? (Noise, etc.)
YES
Connect field
wiring exactly.
447
3.106UF System is not Set yet

UF
Applicable Models
FMCQ, FMDQ-A7/B7
CMSQ

On check operation, the number of indoor units in terms
of transmission is not corresponding to that of indoor
units that have made changes in temperature.

The error is determined as soon as the abnormality
aforementioned is detected through checking the system
for any erroneous connection of units on the check
operation.
Supposed Causes
indoor-outdoor units and outdoor-outdoor units
Failure to execute check operation
448
Troubleshooting
Are the NO
stop valves Open stop valve.
opened?
YES
Is the
check operation NO
carried out?
YES Is
indoor-
outdoor and YES
outdoor-outdoor unit Replace the
transmission wiring indoor unit PCB.
normal?
Is
indoor - NO
outdoor and
After fixing
transmission incorrect wiring,
wiring press and hold
normal? the RESET
button on the
YES master outdoor
unit PCB for 5
seconds.
The unit will not
run for up to 12
minutes.
Wiring check
operation may
not have been
carried out
successfully.
Note:
Wiring check operation may not be successful if
carried out after the outdoor unit has been OFF for
more than 12 hours, or if it is not carried out after
running all connected indoor units in the fan mode for
at least an hour.
449
3.107 UF Transmission Error

between Indoor and Outdoor
Unit / Piping and Wiring
Mismatch / Refrigerant
Shortage
UF
Applicable Models
RZQ-K/H, RZR-KU/HU, RZQG

Check the transmission between the indoor and outdoor
units with a micro-computer when the power turned ON.
Detect by checking the following temperature differences
during compressor operation.
A: Difference in temperature detected by the indoor
heat exchanger thermistor and the indoor suction
air thermistor
B: Difference in indoor suction air thermistor
evaporation temperature (Te) (or condensing
temperature (Tc) during heating operation) detected
by the indoor heat exchanger thermistor and the
compressor sensor

When the transmission wiring between the indoor and
outdoor units is incorrect
When the following conditions continue for 20 minutes
during compressor operation
A: indoor heat exchanger thermistor indoor suction
air thermistor < 4C, and
B: indoor heat exchanger thermistor Te (or Tc during
heating operation) > 14C (24C during heating
operation)
450
Supposed Causes
Defective transmission wiring between the indoor and
outdoor units
Troubleshooting
Does
"UF" appear YES
when the power is
turned ON?
The phase of
Except RZQG NO transmission wiring
RZQG between the indoor and
outdoor units is incorrect.
Continue Correctly connect

the condition transmission
that the blinking wiring between
interval of HAP on the indoor and
outdoor unit PCB is outdoor units.
short (1) for more
than one
minute.
The
phase of
transmission wiring YES
between the indoor and Correctly
outdoor units is connect
incorrect. transmission
wiring between
the indoor and
NO outdoor units.
Is the
connection of
transmission wiring NO
and piping between the Match the
indoor and outdoor connection of the
units transmission
matched? wiring and piping
between the
indoor and
YES outdoor units.
A
451
CHECK 12 NO
Is the refrigerant level Recharge a
proper? proper amount of
refrigerant after
refrigerant
YES recovery and
vacuum drying.
CHECK 11
Check the
refrigerant piping
system for
clogging.
Note:
1 ON for 0.2 second and OFF for 0.2 second (Blink
about 25 times for 10 seconds)
(Normally, ON for 0.4 second and OFF for 0.4 second
(Blink about 12 times for 10 seconds))
452

UF
Applicable Models
RZQ(S)-B/C

Check the transmission between the indoor and outdoor
units with a micro-computer when the power turned ON.
Detect by checking the following temperature differences
during compressor operation.
A: Difference in temperature detected by the indoor
heat exchanger thermistor (R2T) and the indoor
suction air thermistor (R1T)
B: Difference in evaporation temperature (Te) (or
condensation temperature (Tc) during heating
operation) detected by the indoor heat exchanger
thermistor (R2T) and the compressor sensor

When the transmission wiring between the indoor and
outdoor units is incorrect
When the following conditions continue for 20 minutes
during compressor operation
A: R2T R1T < 4C, and
B: R2T Te (or Tc during heating operation) > 14C
(24C during heating operation)
Supposed Causes
Defective transmission wiring between the indoor and
outdoor units
453
Troubleshooting
Does
"UF" appear YES
when the power is
turned ON?
The phase of
NO transmission wiring
between the indoor and
outdoor units is incorrect.
Correctly connect
transmission
Is wiring between
the the indoor and
connection of outdoor units.
transmission wiring NO
and piping between the Match the
indoor and outdoor connection of the
units matched? transmission
wiring and piping
between the
indoor and
YES outdoor units.
CHECK 12 NO
Is the refrigerant Recharge a
level proper? proper amount of
refrigerant after
refrigerant
collection and
YES vacuum drying.
Check 11
Check the
refrigerant piping
system for
clogging.
454
3.108 UF Transmission System

Abnormality (between Indoor
and Outdoor Units)
UF
Applicable Models
RZQ-C7

Check transmission between the indoor and outdoor
units with a micro-computer when the power is
supplied.

When wiring connecting the indoor and outdoor units
is not proper
Supposed Causes
Poor wiring connecting the indoor and outdoor units
Troubleshooting
The phases of the wire

connecting the indoor
and outdoor unites are
inconsistent.
Connect the
wiring connecting
the indoor and
outdoor units
properly.
455
3.109 UH System Error, Refrigerant

System Address Undefined
UH
Applicable Models
FMCQ, FMDQ-A7/B7

Detect an indoor unit with no address setting.

The error decision is made as soon as the abnormality
aforementioned is detected.
Supposed Causes
indoor-outdoor units and outdoor-outdoor units
456
Troubleshooting
Is
electricity
being introduce
for the first time YES
after installation or
after an indoor or
outdoor unit PCB
has been
replaced? Does
an error
occur even
NO after 12 minutes
elapses from the time NO
Normal
when electricity is
introduced to
indoor and
outdoor
units?
YES
Is
indoor -
outdoor and
After fixing
transmission wiring incorrect wiring,
normal? (1) press and hold
the RESET
button on the
YES master outdoor
unit PCB for 5
Press and hold the seconds.
RESET button on the The unit will not
outdoor unit PCB for 5 run for up to 12
seconds minutes.
Does an NO
error occur? Normal
YES
457
Disconnect
the outdoor-
outdoor unit
transmission wiring to YES
create the one-system Mount the DIII-
status, and then NET expander
check whether or adaptor.
not the system
is normal.
NO
Does
a "UH" error
occur for all indoor NO
Replace the
units in the system? indoor unit PCB.
YES
Replace the
outdoor unit PCB
(A1P).
Note:
1: Check the correct indoor-outdoor unit transmission
wiring and outdoor-outdoor unit transmission wiring
with the installation manual.
458
3.110 Check
CHECK 1
Check for Fan Motor Connector (Signal Line)
(1) Turn the power supply OFF.
For except FBQ

(2) With the fan motor connector disconnected, measure
the resistance between each pin, then make sure that
the resistance is more than the value mentioned in
the following table.
Measurement
1 White Judgement
point
2 Orange
1-4 1M or more
3 Brown
GND 2-4 100k or more
4 Blue
3-4 100 or more
5 100k or more
4-7
6
7 Red
For FBQ
(2) With the fan motor connector disconnected, measure
the resistance between each pin, then make sure that
the resistance is balanced in 30%.
5 Gray GND
4 Pink Vcc
3 Orange Hw
2 Blue HV
1 Yellow HU
459
CHECK 2
Check for Fan Motor Connector (Power Supply Line)
(1) Turn the power supply OFF.

With the relay connector disconnected, measure the
resistance between UVW phases of the connector (3
cores) at the motor side, then make sure that the
resistance between each phase is balanced and not
short-circuited.
Red U
White V Measure the resistance between

each phase.
Black W
CHECK 3
Checking the Thermistors
If the cause of the problem is related to the thermistors,

then the thermistors should be checked prior to changing
the PCB.
To check the thermistors, proceed as follows:

Step Action
1 Disconnect the thermistor from the PCB.
2 Read the temperature and the resistor value.
Check if the measured values correspond with the values in
3
the table on the next pages.
460
Thermistor Resistance / Temperature Characteristics

For radiation fin thermistor
TC k TC k
-30 354.1 55 5.761
-25 259.7 60 4.797
-20 192.6 65 4.014
-15 144.2 70 3.375
-10 109.1 75 2.851
-5 83.25 80 2.418
0 64.10 85 2.060
5 49.70 90 1.762
10 38.85 95 1.513
15 30.61 100 1.304
20 24.29 105 1.128
25 19.41 110 0.9790
30 15.61 115 0.8527
35 12.64 120 0.7450
40 10.30 125 0.6530
45 8.439 130 0.5741
50 6.954 3PA61998L (AD92A057)
461
For outdoor air thermistor

For suction pipe thermistor
For heat exchanger thermistor
For intermediate heat exchanger thermistor
For liquid thermistor
For remote controller thermistor
TC k TC k
-30 361.7719 40 10.6281
-25 265.4704 45 8.7097
-20 196.9198 50 7.1764
-15 147.5687 55 5.9407
-10 111.6578 60 4.9439
-5 85.2610 65 4.1352
0 65.6705 70 3.4757
5 50.9947 75 2.9349
10 39.9149 80 2.4894
15 31.4796 85 2.1205
20 25.0060 90 1.8138
25 20.0000 95 1.5575
30 16.1008 100 1.3425
35 13.0426 105 1.1614
3SA48001 (AD87A001J)
462
For discharge pipe thermistor

TC k TC k
-30 3257.371 65 41.4168
-25 2429.222 70 34.7923
-20 1827.883 75 29.3499
-15 1387.099 80 24.8586
-10 1061.098 85 21.1360
-5 817.9329 90 18.0377
0 635.0831 95 15.4487
5 496.5712 100 13.2768
10 391.0070 105 11.4395
15 309.9511 110 9.8902
20 247.2696 115 8.5788
25 198.4674 120 7.4650
30 160.2244 125 6.5156
35 130.0697 130 5.7038
40 106.1517 135 5.0073
45 87.0725 140 4.4080
50 71.7703 145 3.8907
55 59.4735 150 3.4429
60 49.5180 3SA48006 (AD87A001J)
463
CHECK 4
Evaluation of Abnormal High Pressure
Abnormally high pressure level is mostly caused by the

condenser side.
The following contents are provided by service engineer
based on their field checks.
Further, the number is listed in the order of degree of
influence.
In cooling operation
Check items (Possible causes) Judgement
Does the outdoor unit fan run
Visual inspection
normally?
Is the outdoor unit heat exchanger
Visual inspection
clogged?
Check if there is a temperature
difference before and after EV
Is there clogging before or after
(capillary).
the EV (capillary)?
Check if the main valve unit of EV
operates (by noise, vibration).
difference before and after check
Is the check valve clogged?
valve.
Heat Pump model only
If YES, the check valve is
caught.
Is the HPS normal? Check continuity by using a tester.
Is the outdoor unit installed under
such conditions that short circuit Visual inspection
easily occurs?
Is the piping length 5 meters or
Visual inspection
less?
Conduct refrigerant collection and
Does air enter the refrigerant
vacuum drying, and then add
system?
proper amount refrigerant.
Is the refrigerant overcharged? vacuum drying, and then add
464
In heating operation
Does the indoor unit fan run
Visual inspection
normally?
Is the indoor unit heat exchanger
Visual inspection
clogged?
Is the indoor unit installed under
easily occurs?
(capillary).
the EV (capillary)?
valve.
caught.
Is the HPS normal? Check continuity using a tester.
Is the piping length 5 meters or
Visual inspection
less?
Does air enter the refrigerant
vacuum drying, and then add
system?
Is the refrigerant overcharged? vacuum drying, and then add
465
CHECK 5
Evaluation of Abnormal Low Pressure
Abnormally low pressure level is mostly caused by the

evaporator side. The following contents are provided
based on field checking of service engineer. Further, the
number is listed in the order of degree of influence.
Visual inspection
normally?
Is the indoor unit filter clogged? Visual inspection
(capillary).
the EV (capillary)?
valve.
caught.
Is the LPS normal? Check continuity using a tester.
Is the indoor unit installed under
easily occurs?
Is the refrigerant shortage? vacuum drying, and then add
466
Visual inspection
normally?
Is the outdoor unit heat exchanger
Visual inspection
clogged?
Is the outdoor unit installed under
easily occurs?
(capillary).
the EV (capillary)?
Is the check valve clogged? valve.
caught.
Is the LPS normal? Check continuity using a tester.
Is the refrigerant shortage? vacuum drying, and then add
467
CHECK 6
Check for Power Transistor
Judgement is made through cable check with an analog

tester.
(1) Do not touch the energized part (high voltage part) for
at least 10 minutes after the power is turned OFF.
(2) Be sure to touch the earth terminal with a hand to
release static electricity from the body (to prevent
PCB from being damaged).
(3) Also with a tester, take measurements at the following
spots and confirm that residual electric charge of the
power transistor is DC 50V or less.
Electrical
equipment box
Outdoor unit
fan connector
Residual voltage
Front face Earth terminal measurement spot
(4) After checking the residual electric charge, remove

the connector of the outdoor unit fan motor. When the
outdoor unit fan is rotated by strong headwind,
remove the connector of the outdoor unit fan motor
after confirming that the outdoor unit fan has stopped
because electrical energy is stored in the capacitor
and there may be a risk of electric shock.
(5) Remove the wire connecting the power transistor and
the compressor. Remove it from the compressor
terminal side.
During this work, be careful not to deform. Faston
terminal at the end of the relay wire.
468
(6) Using an analog tester, measure resistance and fill in

the blanks in the following table.
In case of unbalanced resistance for one of the 3
phases in each table (when the resistance value is
equal to 5 times or more than the other resistance
values), the power transistor is broken.
In normal cases, each phase shows a similar
resistance value.
Tester Resistance Tester Resistance
(+) (-) (+) (-)
C+ U C- U
C+ V C- V
C+ W C- W
U C+ U C-
V C+ V C-
W C+ W C-
Outdoor Unit PCB

C+ C-
U V W
Red White Blue
U V W
Comp.
469
CHECK 7
Voltage Measuring Method

Connector
Red
Pressure sensor
(4) Red
GND (3) Black
(2)

A/D input
Measure DC voltage here.
470
Pressure Sensor for except RZQ(S)-B, RZQ-C7 and

CMSQ
PH = 1.38VH-0.69
Detected Pressure
PH : High pressure (MPa)
VH : Output Voltage [High Side] VDC
High Pressure (PH)
Output Voltage (VH)
This graph is available for both high pressure sensor

and low pressure sensor.
471
Pressure Sensor for RZQ(S)-B, RZQ-C7 and CMSQ

PH = 1.38VH-0.69 VH: Output Voltage [High Side] VDC
PL = 0.57VL-0.28 VL: Output Voltage [Low Side] VDC
Detected Pressure PH: High pressure (MPa)
PL: Low pressure (MPa)
High Pressure (PH)
Low Pressure (PL)
Output Voltage (VH, VL)
472
CHECK 8
Electronic Expansion Valve Connector and Coil

Resistance Criteria
Measurement
Criteria
point
(Orange) 1
1-5
(Red) 2 3-5
40~50
2-6
(Yellow) 3 4-6
(Black) 4
(Gray) 5
(White) 6
473
CHECK 9
Check for Factors Causing Wet Operation
Referring to the Fault Tree Analysis (FTA) shown below,

identify the defective points.
Defective crankcase
Refrigerant heater
dwelling Frequent starts and
stops of the compressor
Excessive refrigerant Refer to CHECK 10
charging
Defective Are the coil resistance and
Defective electronic valve coil insulation normal?
expansion valve Defective
valve body
Defective Defective low Are the voltage
superheated pressure characteristics normal?
degree control sensor
Wet
operation
Defective Is the connector properly
Defective control suction pipe connected?
thermistor Are the thermistor resistance
characteristics normal?
Defective Is the pressure value
control PCB checked with the Service
Checker corresponding to
the measurement of the
sensor?
Dirty evaporator Is the heat exchanger

clogged?
Decreased
evaporation
Defective Can the fan motor
capacity Decreased
Decreased fan motor be rotated with
fan airflow hands?
fan output
rate Defective Are the motor coil
control resistance and
PCB insulation normal?
(including
capacity
setting)
Note:
Reference values for superheated degree to be used in
the judgement of wet operation
(1) Suction pipe superheated degree: 4C or more
(2) Discharge pipe superheated degree: 5C or less
(The values above must be used only for reference
purposes. Even it is operated within the range above,
operation may be normal in other conditions.)
474
CHECK 10
Check for Excessive Refrigerant Charging
As criteria for judging whether refrigerant is excessively

charged or not, refer to the following operating
conditions.
<Diagnosis of excessive refrigerant charging>

(1) Because high pressure rises due to excessive
charging, overload control is carried out and capacity
tends to run short.
(2) Considering pressure load, compressor discharge
pipe temperature is low.
(3) Subcooling degree of condensate liquid becomes
large. Therefore, temperature of blown air passing
through subcooling part decreases in heating
operation.
475
Cooling
As compressor
High frequency decreases,
pressure low pressure rises.
Low
Compressor frequency
pressure Maximum frequency decreases due to high
pressure protection control
Compressor
frequency Compressor frequency Minimum frequency
increases in order to
maintain low pressure.
Electronic expansion valve
opening degree decreases
due to wet protection control
Electronic
expansion
Minimum opening degree
valve
Suction
superheated Suction superheated degree is approx. 0 deg.
degree
Discharge
superheated
degree
(Degree of excessive refrigerant charging)
Adequate level Excessive charge
Heating
High
pressure
Low
pressure As compressor
frequency decreases,
low pressure rises.
Compressor
frequency
Minimum frequency
Compressor frequency
decreases in order to
maintain high pressure.
Electronic expansion valve
opening degree decreases
Electronic due to wet protection control
expansion
valve Minimum opening degree
Suction Suction superheated degree is approx. 0 deg.
superheated
degree
Discharge
superheated
degree
(Degree of excessive refrigerant charging)
Adequate Excessive charge
level
476
CHECK 11
Check for Clogged Points
Temperature differences must occur before or after the

clogged points!
(1)
(3) (3)
(4) (5)
(2)
ACC COMP.
Indoor Unit Outdoor Unit
Check
Check points Causes Remedies
factor
(1) Around Temperature Dust Replace the electronic
expansion difference Choked moisture expansion valve.
mechanism Reduced effective pipe
diameter due to adherent
contamination, etc.
(2) Accumulator Frosting Choked moisture Blow a nitrogen gas, and
then replace the
refrigerant.
(3) Distributor Temperature Dust Replace the heat
difference Choked moisture exchanger or distributor.
Reduced effective pipe
diameter due to adherent
contamination, etc.
(4) Field Temperature Collapsed pipe Replace the pipe.
piping difference
(5) Stop Temperature The stop valve is not fully Open the stop valve fully.
valve difference open.
477
CHECK 12
Check for Inadequate Refrigerant
As criteria for judging whether refrigerant is inadequate

or not, refer to the following operating conditions.
<Diagnosis of inadequate refrigerant>

(1) As suction superheated degree increases due to
refrigerant shortage, the electronic expansion valve
tends to open (opens fully) in order to avoid overheat
operation.
(2) In response to decreased evaporator capacity caused
by refrigerant shortage, capacity is controlled in the
inverter in order to maintain low pressure, which
results in a decrease in frequency.
(3) Because of (1) and (2) above, the compressor
frequency decreases despite a large difference (large
load) between temperature set by the remote
controller and suction air temperature, resulting that
cooling capacity becomes unavailable.
(4) If refrigerant shortage worsens, the electronic
expansion valve remains fully open and suction
superheated degree further increases. In addition, as
compressor frequency drops to the level of the lowest
frequency (41 Hz), low pressure cannot be
maintained.
478
Cooling
Refrigerant shortage warning Abnormal refrigerant shortage
High pressure
Controlled high pressure
As compressor frequency
decreases, high pressure Actual high pressure
decreases.
(Maintains a certain level

of low pressure)
Low pressure
When frequency drops to the

lowest, it is impossible to
maintain a low pressure.
As the electronic expansion valve

opening degree reaches the maximum,
suction superheated degree increases.
Suction
superheat
degree
Compressor
frequency
In response to decreased evaporator capacity

caused by refrigerant shortage, capacity is controlled Reaches the lowest frequency
in the inverter in order to maintain a low pressure,
which resulting in a decrease in frequency.
The maximum opening degree of the

electronic expansion valve (480 pulses)
Avoid overheat operation by

changing SC target value
Electronic
expansion
valve (Degree of inadequate refrigerant)
Adequate Inadequate
level
479
<Diagnosis of inadequate refrigerant>

refrigerant shortage, the electronic expansion valve
tends to open (opens fully) to avoid overheat
operation.
refrigerant shortage, compressor frequency
decreases because suction superheated degree is
controlled in order to prevent oil to the outdoor unit
heat exchanger from being retained.
(3) Because of (1) and (2) above, evaporator capacity
and compressor frequency decrease despite a large
difference (large load) between temperature set by
the remote controller and suction air temperature,
resulting that high pressure cannot be maintained and
heating capacity becomes unavailable. Also a
decrease in evaporator capacity frequently puts the
system in defrost operation.
(4) If refrigerant shortage worsens, high pressure
becomes smaller than saturated pressure equivalent
to indoor heat exchanger temperature (or suction air
temperature).
480
Heating
Refrigerant shortage warning Abnormal refrigerant shortage
(Maintains a certain As compressor frequency

level of high pressure) decreases, high pressure
High pressure decreases.
Indoor heat exchanger temperature (Th2)

Suction air temperature (Th1)
Low pressure
A decrease in evaporator capacity frequently
puts the system in defrost operation.
When frequency drops to the

lowest, a decrease in low
Suction superheated degree increases. pressure becomes larger.
Suction Drooping control by suction superheat degree

(Prevention of oil to heat exchanger from
superheated being retained)
degree
Compressor
frequency
In response to decreased evaporator capacity
caused by refrigerant shortage, capacity is Reaches the lowest frequency
controlled in the inverter in order to maintain high
pressure, which resulting in a rise in frequency.
The maximum opening degree of the

electronic expansion valve (480 pulses)
Electronic expansion valve control by avoiding superheat operation

Electronic
expansion
valve (Degree of inadequate refrigerant)
Adequate Inadequate
level
481
CHECK 13
Fan Motor Pulse Check
(1) Set operation OFF and power OFF. Disconnect the

connector.
(2) Check that the voltage between the pins 3 - 4 is about
15 VDC.
(3) Check that the voltage between the pins 1 - 4 is about
5 VDC.
(4) Keep operation OFF and power OFF. Connect the
connector.
(5) Check whether 2 pulses (0 and 5 VDC) are output 4
times at the pins 1 - 4 when the fan motor is rotated 1
turn by hand.
Check Measure
Defective PCB
If NG in steps 2 and 3
Replace the outdoor unit PCB.
Defective Hall IC
If NG in step 5 Replace the outdoor unit fan
motor.
If OK in steps 2, 3 and 5 Replace the outdoor unit PCB.
1 Fan speed pulse input (0V and 5V)
2 0V
3 15V
4 GND
5 NC
6 NC
7 250~350V (during operation)
482
CHECK 14
Check for causes of rise in high pressure

probe the defective points.
Stop valve Check to be sure the stop
closed valve is open.
Local pressure High pipe Bent or Conduct visual checks for
rise resistance crashed pipe pipe conditions.
Clogging of Is there any temperature
foreign difference caused before
[In cooling]
materials and after the filter or
If the outdoor
unit electronic branch pipe.
Defective Defective Are the coil resistance and
expansion valve outdoor unit valve coil insulation normal?
is throttled: electronic
(1) expansion Defective
Rise in valve valve body
high
A temperature
pressure
difference in
excess of 10C
between the
inlet and the
outlet is deemed
Defective high Are the electrical
to be abnormal.
pressure characteristics normal?
sensor
Defective high
Defective
pressure Defective Is the pressure value
control
control service checked with the Service
monitor PCB Checker corresponding to
the measurement value of
the pressure sensor?
indoor unit valve coil insulation normal?
electronic
expansion Defective
valve valve body
Defective high Are the electrical

[In heating] pressure characteristics normal?
If the indoor sensor
unit electronic
expansion Defective Is the connector properly
valve Defective indoor unit connected?
excessively control liquid pipe Are the thermistor
throttled: thermistor resistance characteristics
(2) normal?
Defective Is the pressure value
service checked with the Service
the measurement value of
A
483
A Is the suction air

High suction Short circuit
temperature less than
[In cooling] air 43C?
temperature of High outdoor Is the outdoor temperature
outdoor unit air less than 43C?
High suction temperature
air
Short circuit Is the suction air
temperature High suction temperature less than
of the air 27C?
condenser temperature of High room Is the room temperature
indoor unit temperature less than 27C?
Defective suction air Is the connector properly
[In heating] thermistor of indoor unit connected?
Are the thermistor
resistance characteristics
normal?
High suction air Is the outdoor air
temperature of outdoor temperature less than
unit 16CWB?
Defective outdoor air Is the connector properly

temperature thermistor connected?
of outdoor unit Are the thermistor
normal?
Dirty condenser Is the heat exchanger
clogged? (In cooling)
Degradation Mixing of non- Is air or else mixed in the
in condensable gas refrigerant system?
condensing
capacity Decreased Defective Can the fan motor
fan output fan motor be rotated with
Decreased hands?
airflow Are the motor coil
rate resistance and
insulation normal?
Defective If a spare PCB is
service mounted, is the
monitor capacity setting
PCB properly made?
(Including
capacity
setting)
High Dirty filter Is the air filter
airflow clogged?
passage
resistance Obstacle Is there any
obstacle in the
airflow passage?
Excessive refrigerant Refer to error code "F6".
charging
Improper model selection [In heating] Is the indoor unit too small
compared to the large-
sized outdoor unit?
Note:
1. In cooling, it is normal if the outdoor unit electronic
expansion valve (EVM) is fully open.
2. In heating, the indoor unit electronic expansion valve
is used for subcooling degree control.
484
CHECK 15
Check for causes of drop in low pressure

probe the defective points.
Defective low Are the electrical
Defective sensor
[In cooling]
compressor
(1)
capacity Defective Is the pressure value
control service checked with the Service
Defective low monitor PCB Checker corresponding to
pressure the measurement value of
control the pressure sensor?
sensor
Defective low
Defective hot
pressure Are the coil resistance and
[In both gas solenoid
protection insulation normal?
cooling and valve
control
heating]
(2) Defective Is the pressure value
service checked with the Service
[In cooling]
Abnormally the measurement value of
If the indoor
dropping low the pressure sensor?
unit electronic
pressure Defective
expansion Defective Are the coil resistance and
(Low indoor unit
valve is valve coil insulation normal?
evaporating electronic
throttled too
temperature) expansion Defective
much:
valve valve body
(3)
Defective gas Check for the thermistor
pipe thermistor resistance and connection.
of indoor unit
Defective liquid Check for the thermistor

Defective
pipe thermistor resistance and connection.
control
of indoor unit
Defective Defective Is the pressure value
electronic service checked with the Service
expansion monitor PCB Checker corresponding to
valve control the measurement value of
outdoor unit valve coil insulation normal?
electronic
expansion Defective
valve valve body

[In heating] sensor
If the outdoor
unit electronic
Defective Check for the thermistor
Defective
suction pipe resistance and connection.
expansion control
thermistor
valve
excessively Defective
throttled: service
(4) monitor PCB
485
[In cooling] Low suction Short circuit Is the suction air

air temperature more than
temperature of 14C?
indoor unit Low room Is the room temperature
temperature less than 14C?
Defective suction air Is the connector properly
Low suction
thermistor of indoor unit connected?
air
Are the thermistor
temperature
of the
normal?
evaporator Low suction air Is the outdoor air
temperature of outdoor temperature more than
unit -20C?
Defective outdoor air Is the connector properly

[In heating] temperature thermistor connected?
of outdoor unit Are the thermistor
normal?
Abnormal Does the piping length fall
piping length in the permissible range?
Bent or Conduct visual checks for
crashed pipe pipe conditions.
High pipe
resistance Clogging of Is there any temperature
foreign difference caused before
materials and after the filter or
Less
branch pipe?
circulation Stop valve
quantity of closed
refrigerant
Inadequate refrigerant Refer to error code "U1".
quantity
Moisture choke Eliminate moisture by

vacuum operation.
Dirty evaporator Is the heat exchanger
clogged?
Degradation Decreased Defective Can the fan motor
in fan output fan motor be rotated with
condensing hands?
capacity Decreased
airflow Are the motor coil
rate resistance and
insulation normal?
Defective If a spare PCB is
service mounted, is the
monitor capacity setting
PCB properly made?
(Including
capacity
setting)
High Dirty filter Is the air filter

airflow clogged?
passage
resistance Obstacle Is there any
obstacle in the
airflow passage?
486
Note:
1. For details of compressor capacity control while in
cooling, refer to Compressor PI control.
2. The low pressure protection control includes low
pressure protection control and hot gas bypass
control.
3. In cooling, the indoor unit electronic expansion valve
is used for superheated degree control.
4. In heating, the outdoor unit electronic expansion
valve (EVM) is used for superheated degree control
of outdoor unit heat exchanger.
487
CHECK 16
Method of Checking the Inverters Power Transistors

and Diode Modules
Checking failures in power semiconductors mounted
on inverter PCB (A3P)
Check the power semiconductors mounted on the

inverter PCB by the use of a multiple tester.
<Items to be prepared>
1 Multiple tester : Prepare the analog type of multiple
tester.
For the digital type of multiple tester,
those with diode check function are
available for the checking.
<Test points>
1 Turn OFF the power supply. Then, after a lapse of 10
minutes or more, make measurement of resistance.
<Preparation>
1 To make measurement, disconnect all connectors and
terminals.
Inverter PCB
J1
J2
J3
N3 U V W
P1 P3
488
Electronic circuit
P1 P2 P3
DM IGBT
X10A K2
L1 J1
L2 J2
L3 J3
N3
U V W
X11A
According to the checking aforementioned, it is probed

that the error results from the defective inverter. The
following section describes supposed causes of the
defective inverter.
1 Defective compressor (ground leakage)
1 Defective fan motor (ground leakage)
1 Entry of conductive foreign particles
1 Abnormal voltage (e.g. overvoltage, surge (thunder),
or unbalanced voltage)
In order to replace the defective inverter, be sure to
check for the points aforementioned.
489
1. Power module checking

When using the analog type of multiple tester, make
measurement in resistance measurement mode in
the x1k range.
Measuring point
No. Criterion Remark
+ -
1 P3 U
2 P3 V 2 to 15k
3 P3 W
4 U P3
5 V P3 It may take
Not less time to
6 W P3 than determine the
7 N3 U 15k resistance due
(including) to capacitor
8 N3 V charge or else.
9 N3 W
10 U N3
11 V N3 2 to 15k
12 W N3
When using the digital type of multiple tester, make

measurement in diode check mode ( ).
Measuring point
+ -
1 P3 U Not less It may take time to
2 P3 V than determine the voltage
1.2V due to capacitor
3 P3 W (including) charge or else.
4 U P3
5 V P3
6 W P3
0.3 to 0.7V
7 N3 U
8 N3 V
9 N3 W
10 U N3 Not less It may take time to
11 V N3 than determine the voltage
12 W N3 (including) charge or else.
490
2. Diode module checking

When using the analog type of multiple tester, make
measurement in resistance measurement mode in
the x1k range.
Measuring point
+ -
1 P1 J1
2 P1 J2 2 to 15k
3 P1 J3
4 J1 P1
5 J2 P1 It may take
Not less time to
6 J3 P1 than determine the
7 N3 J1 15k resistance due
(including) to capacitor
8 N3 J2 charge or else.
9 N3 J3
10 J1 N3
11 J2 N3 2 to 15k
12 J3 N3
When using the digital type of multiple tester, make

measurement in diode check mode ( ).
Measuring point
+ -
1 P1 J1 Not less It may take time to
2 P1 J2 than determine the voltage
3 P1 J3 (including) charge or else.
4 J1 P1
5 J2 P1
6 J3 P1
0.3 to 0.7V
7 N3 J1
8 N3 J2
9 N3 J3
10 J1 N3 Not less It may take time to
11 J2 N3 than determine the voltage
12 J3 N3 (including) charge or else.
491
CHECK 17
Broken Wire Check of the Connecting Wires
1. Procedure for checking outdoor-outdoor unit

transmission wiring for broken wires
On the system shown below, turn OFF the power
supply to all equipment, short circuit between the
outdoor-outdoor unit terminal F1 and F2 in the
"Outdoor Unit A" that is farthest from the centralized
remote controller, and then conduct continuity checks
between the transmission wiring terminal blocks F1
and F2 of the centralized remote controller using a
multiple meter. If there is continuity between the said
terminal blocks, the outdoor-outdoor unit transmission
wiring has no broken wires in it.
If there is no continuity, the transmission wiring may
have broken wires. With the outdoor-outdoor unit
terminal of the "Outdoor Unit A" short circuited,
conduct continuity checks between the transmission
wiring terminal blocks F1 and F2 of the unified ON/
OFF controller. If there is no continuity as well,
conduct continuity checks between the outdoor-
outdoor unit terminal of the "Outdoor Unit E", between
the outdoor-outdoor unit terminal of the "Outdoor Unit
D", between the outdoor-outdoor unit terminal of the
"Outdoor Unit C", in the order described, thus
identifying the place with continuity.
If the place with continuity can be identified, there may
be broken wires in places before the said place with
continuity.
2. Procedure for checking indoor-outdoor unit

transmission wiring for broken wires (for checking the
indoor-outdoor unit transmission wiring of the
"Outdoor Unit C" for broken wires)
Turn OFF the power supply to all equipment, short
circuit between the indoor-outdoor unit terminal F1
and F2 in the "Outdoor Unit C", and then conduct
continuity checks between the transmission wirings F1
492
and F2 of the "Indoor Unit a" that is farthest from the

"Outdoor Unit C" using a multiple meter. If there is
continuity between the said transmission wirings, the
indoor-outdoor unit transmission wiring has no broken
wires in it.
If there is no continuity, the transmission wiring may
have broken wires. With the indoor-outdoor unit
terminal of the "Outdoor Unit C" short circuited,
identify the place with continuity in the transmission
wiring of the "Indoor Unit b", transmission wiring of the
"Indoor Unit c", and transmission wiring of the "Indoor
Unit d" in the order described.
If the place with continuity can be identified, there may
be broken wires in places before the said place with
continuity.
Short circuit
between the
outdoor-outdoor
unit terminal
parts.
Short circuit between Outdoor-outdoor Unit

Transmission Wiring
Check the transmission the indoor-outdoor unit
wiring for continuity. Indoor-outdoor Unit terminal parts.
If there is continuity, the Transmission Wiring
indoor-outdoor unit
transmission has no
broken wires in it.
Check the transmission

wiring for continuity.
If there is continuity, the
outdoor-outdoor unit
transmission has no broken
wires in it.
Unified ON/OFF controller Centralized remote controller
493
Warning z Daikin products are manufactured for export to numerous countries throughout the world. Prior to
purchase, please confirm with your local authorised importer, distributor and/or retailer whether
this product conforms to the applicable standards, and is suitable for use, in the region where the
product will be used. This statement does not purport to exclude, restrict or modify the application
of any local legislation.
z Ask a qualified installer or contractor to install this product. Do not try to install the product
yourself. Improper installation can result in water or refrigerant leakage, electrical shock, fire or
explosion.
z Use only those parts and accessories supplied or specified by Daikin. Ask a qualified installer or
contractor to install those parts and accessories. Use of unauthorised parts and accessories or
improper installation of parts and accessories can result in water or refrigerant leakage, electrical
shock, fire or explosion.
z Read the User's Manual carefully before using this product. The User's Manual provides important
safety instructions and warnings. Be sure to follow these instructions and warnings.
If you have any enquiries, please contact your local importer, distributor and/or retailer.
Cautions on product corrosion

1. Air conditioners should not be installed in areas where corrosive gases, such as acid gas or alkaline gas, are produced.
2. If the outdoor unit is to be installed close to the sea shore, direct exposure to the sea breeze should be avoided. If you need to install the
outdoor unit close to the sea shore, contact your local distributor.
Organization:
DAIKIN INDUSTRIES, LTD. Organization:
AIR CONDITIONING MANUFACTURING DIVISION DAIKIN INDUSTRIES
(THAILAND) LTD. All of the Daikin Group's business
Scope of Registration: facilities and subsidiaries in Japan
THE DESIGN/DEVELOPMENT AND MANUFACTURE OF Scope of Registration: are certified under the ISO 14001
COMMERCIAL AIR CONDITIONING, HEATING, COOLING, THE DESIGN/DEVELOPMENT international standard for
REFRIGERATING EQUIPMENT, HEATING EQUIPMENT, AND MANUFACTURE OF AIR environment management.
RESIDENTIAL AIR CONDITIONING EQUIPMENT, HEAT CONDITIONERS AND THE
RECLAIM VENTILATION, AIR CLEANING EQUIPMENT, COMPONENTS INCLUDING
JMI-0107 COMPRESSORS AND VALVES.
JQA-1452 COMPRESSORS USED FOR
THEM
Dealer
Head Office:
Umeda Center Bldg., 2-4-12, Nakazaki-Nishi,
Kita-ku, Osaka, 530-8323 Japan
Tokyo Office:
JR Shinagawa East Bldg., 2-18-1, Konan,
Minato-ku, Tokyo, 108-0075 Japan
http://www.daikin.com/global_ac/
c All rights reserved
zSpecifications, designs and other content appearing in this brochure are current as of January 2012 but subject to change without notice.
Si20-701_B
Printed in Japan 01/2012 K AK

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Si20 - 701_B

1. List of Applicable Models .................................. 1

3.14AJ Capacity Setting Abnormality ...................... 108

3.44H7 Outdoor Unit Fan Motor Signal

3.73LC Transmission Error

3.99UA Improper Combination of Indoor and

1. List of Applicable Models

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Series Outdoor Units Indoor Units

Symptom Details of Measures

2.2 Equipment does not Operate

2.3 Indoor Unit Fan Operates, but

Indoor unit fan runs at setting airflow rate.

2.4 Cooling / Heating Operation

Does the fan NO

Is the heat YES

2.5 After Unit Shuts Down, It

Turn the operation switch

2.6 Equipment Operates but does

Measure the temperature of suction air and

Is the level of YES

Check the each

2.7 Equipment Operates but does

Is the unit YES

Is the level of YES

Check the each

2.8 Equipment Discharges White

2.9 Equipment Produces Loud

Does the YES

2.10 Equipment Discharges Dust

Is the air YES

2.11 Remote Controller LCD

Check the unit based on troubleshooting of indoor

3.1.2 Wired Remote Controller

(1)Checking an error or warning

(2)Taking corrective action

Take the corrective action specific to the model.

3.1.3 Wireless Remote Controller

1 Press the INSPECTION/TEST button to select

The upper digit of the code changes as shown

"UP" button "DOWN" button

"UP" button "DOWN" button

1 Press INSPECTION/TEST button.

5 Press MODE selector button.

3.2 Error Codes and Description

FDBG, FDBT, FDMG

1 For only FAY

1 For except FHQG

1 For except FHQG

3.2.2 Outdoor Unit, System

1 For only RZQ-K 4 For only RZQ(S)-C

1 For only RZQ-K 4 For only RZQ(S)-C

1 For only RZQ-K 4 For only RZQ(S)-C