Cisco TC Endpoints Feature Support

Document Number: D14989
Revision: 1
Cisco TC Cisco TC
Endpoints Endpoints
TC4.1.2 TC5.1.3
Feature Description Possible Options with TMS v13.2.1 with TMS v13.2.1
Device Management
Specifies if TMS is able to discovery this unit
automatically when scanning the network. Systems not
Auto Discovery supported by Auto Discovery can be added into TMS Yes / No Yes Yes
Manually
Specifies what IP networking can be used between the

IPv4/IPv6 Support system and TMS to manage the system IPv4, IPv6 IPv4, IPv6 IPv4, IPv6
Specifies if TMS is able to retrieve the type/model

System Type information from the system Yes / No Yes Yes

System Manufacturer information from the system Yes / No Yes Yes
Specifies if TMS has a unique icon for this system type

System Icon Yes / No Yes Yes
Specifies if TMS is able to send on-screen messages to

Send Message Support the system Yes / No Yes Yes
Specifies what links TMS provides directly access the

Links to direct management interfaces management interfaces of the system Telnet, Web, FTP Telnet, Web Telnet, Web
Specifies if TMS can display a user defined image with

System Image the system Yes / No Yes Yes
Specifies if TMS can retrieve a snapshot from the system

System Image Snapshot itself to use for the System Image Yes / No No No
Support level for managing the name of the system from ReadWrite, ReadOnly,
System Name the systems's configuration ReadWrite ReadWrite
None
Support level for managing the International name from ReadWrite, ReadOnly,
System International Name the system's configuration None None
None
Support level for retrieving the MAC Address from the
System MAC Address system ReadOnly, None ReadOnly ReadOnly
Specifies which type of IDs can be used to track the

system. IP Address, Host Name, IP Address, Host IP Address, Host
Available Primary System Identifiers MAC Address Name, MAC Address Name, MAC Address
Support level for managing the time zone offset in the ReadWrite, ReadOnly,
System Time Zone system's configuration. ReadWrite ReadWrite
None
Support level for editing the password that controls
System Password access to the network accessible management interface ReadWrite, None ReadWrite ReadWrite
of the system
Specifies what statuses TMS can display for a particular
device.
Unknown, Alive, Idle,
InCall, No SNMP
Response, Manager Idle, In Call, No HTTP Idle, In Call, No HTTP
System Status System Not Available, Not Response, No HTTPS Response, No HTTPS
Registered with CUCM Response Response
No HTTP Response, No
HTTPS Response
Support level for determining the software version of the

System Software Version system ReadOnly, None ReadOnly ReadOnly
Support level for retrieving the serial number from the

System Serial Number system ReadOnly, None ReadOnly ReadOnly
Specifies if TMS is able to retrieve the service contract

status for systems of this type when the Automatic
Retrieve System Contract Status Software Update feature is enabled Yes / No Yes Yes
Specifies if TMS is able to retrieve the license keys for

software upgrades for systems of this type when the
Retrieve System License Keys Automatic Software Update feature is enabled Yes / No Yes Yes
Support level for determining the system's ISDN Capacity

ISDN Bandwidth Capacity Automatic, Manual, None None None
Support level for determining the system's ISDN

ISDN Numbers Number(s) Automatic, Manual, None None None
Support level for determining the maximum IP

IP Bandwidth Capacity bandwidth the system supports Automatic, Manual, None Automatic Automatic
Support level for determining and managing the E164 ReadWrite, ReadOnly,
E164 Numbers number(s) for the system ReadWrite ReadWrite
None
Support level for determining and managing the H323ID ReadWrite, ReadOnly,
H323 ID alias for the system ReadWrite ReadWrite
None
Support level for determining and managing the SIP URI ReadWrite, ReadOnly,
SIP URI alias(s) for the system ReadWrite ReadWrite
None
Support level for determining if the system can support
Encryption Detection encrypted calls Automatic, Manual, None Automatic Automatic
Specifies if TMS is able to use the system's internal

Embedded MCU Support multipoint capabilities for scheduling/call automation. Yes / No Yes Yes
Support level for determining the correct number of

Embedded MCU Capacity video and audio participants the system supports for Automatic , Manual, None Automatic Automatic
internal MCU usage
Support level for managing the billing code requirement
setting in the system's configuration ReadWrite, ReadOnly,
Billing Codes Setting None None
None
Specifies if TMS can push a list of billing codes to the
Billing Code List system to validate codes for calls made from the system Yes / No No No
directly
Support level for managing the microphone mute setting ReadWrite, ReadOnly,
Microphone Mute of the system ReadWrite ReadWrite
None
Support level for managing the speaker volume setting of
the system
ReadWrite, ReadOnly,
Volume Setting ReadWrite ReadWrite
None
Support level for managing the Auto-Answer setting of ReadWrite, ReadOnly,

Auto-answer the system ReadWrite ReadWrite
None
Support level for managing the H.323 mode of the ReadWrite, ReadOnly,
H.323 Call Setup Mode system (Direct, Gatekeeper, etc) ReadWrite ReadWrite
None
Support level for managing the H.323 Gatekeeper ReadWrite, ReadOnly,
Gatekeeper Address Configuration address of the system ReadWrite ReadWrite
None
Support level for determining the network address the
Determine Active Gatekeeper Address system is currently registered to for H323 calling ReadOnly, None ReadOnly ReadOnly
Support level for determining the H323 Gatekeeper

Determine Current Gatekeeper Status registration status of the system ReadOnly, None ReadOnly ReadOnly
Support level for managing the H.323 Gatekeeper

discovery mode of the system (auto, manual, etc) ReadWrite, ReadOnly,
Gatekeeper Discovery Mode ReadWrite ReadWrite
None
Support level for managing the H.323 username and
password settings of the system ReadWrite, ReadOnly, ReadWrite (username, ReadWrite (username,
H.323 Authentication Settings None password, mode) password, mode)
Support level for managing the NTP Server network ReadWrite, ReadOnly,
NTP Server Address address setting of the system ReadWrite ReadWrite
None
Support level for managing the DNS Domain name ReadWrite, ReadOnly,
DNS Domain Name Setting setting of the system ReadWrite ReadWrite
None
Support level for managing the DNS Server network ReadWrite, ReadOnly, ReadWrite (5
DNS Server Address address setting of the system ReadWrite
None Positions)
Support level for managing the enable SIP mode setting ReadWrite, ReadOnly,
SIP Mode Control of the system ReadWrite ReadWrite
None
Support level for managing the SIP Server type setting of ReadWrite, ReadOnly,
SIP Server Type the system ReadWrite ReadWrite
None
Support level for determining the SIP registration status
Current SIP Registration Status of the system ReadOnly, None ReadOnly ReadOnly
Active SIP Server Address system is currently registered to for SIP calling ReadOnly, None ReadOnly ReadOnly
Support level for managing the SIP registration server ReadWrite, ReadOnly,
SIP Server Address address of the system ReadWrite (1 Position) ReadWrite (1 Position)
None
Support level for managing the SIP server discovery
mode of the system (Auto, Manual, etc) ReadWrite, ReadOnly,
SIP Server Discovery Mode ReadWrite (1 Position) ReadWrite (1 Position)
None
Support level for managing the SIP authentication
username and password settings of the system ReadWrite, ReadOnly, ReadWrite (username, ReadWrite (username,
SIP Authentication Settings None password) password)
Support level for managing the SNMP Traphost ReadWrite, ReadOnly, ReadWrite (3 ReadWrite (3
SNMP Traphost address(es) setting of the system
None Positions) Positions)
Support level for managing the SNMP Community Name ReadWrite, ReadOnly,
SNMP Community Name setting of the system ReadWrite ReadWrite
None
Support level for managing the SNMP label/contact used ReadWrite, ReadOnly,
SNMP Location/Contact by the system ReadWrite ReadWrite
None
Support level for managing the the Management
URL/address defined in the system ReadWrite, ReadOnly,
Management URL ReadWrite ReadWrite
None
Specifies the settings that TMS will automatically enforce
on this type of system if 'Enforce Management Settings'
is enabled in TMS Administrator Tools. External Manager External Manager
address, External address, External
Manager path, Manager path,
Enforce Management Settings Phonebook Server Phonebook Server
Type, Phonebook Type, Phonebook
Server URL, Feedback Server URL, Feedback
Settings Settings
Support level for managing the Option keys saved in the ReadWrite, ReadOnly,
Option Keys system None None
None
Specifies the extended statuses available for this system
type under Extended Settings. System Configuration System Configuration
Parameters, Parameters,
Extended Status Info System Status System Status
Parameters Parameters
Specifies if TMS supports comparing a backed up

configuration to the active configuration and restoring Compare, Backup, Compare, Backup, and Compare, Backup, and
Compare Settings the configuration for this system type.
Restore, None Restore Restore
Specifies the settings TMS is able to actively enforce on

the system and reset if changed Persistent Template, Persistent Template, Persistent Template,
System Name, E164 Alias, System Name, E164 System Name, E164
Persistent Settings Support H323ID Alias, SIP URI, Alias, H323ID Alias, Alias, H323ID Alias,
None SIP URI SIP URI
Specifies if TMS is able to look at the individual call
Detailed Monitoring of Active Calls statistics of active calls in the system Yes / No Yes Yes
Support level to display the picture layout used by the

Call Status - Picture Layout system in the current call ReadOnly, None None None
Support level to display the remote number of the

Call Status - Remote Site Number current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the remote site name of the

Call Status - Remote Site Name current call as reported by the system ReadOnly, None ReadOnly ReadOnly
Support level to display the connection state of the

Call Status - Connection State current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the call direction of the current

Call Status - Call Direction call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the call protocol of the current

Call Status - Call Protocol call (H323, H320, SIP) from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the call type (Video, Audio) of

Call Status - Call Type the current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the bandwidth of the current call

Call Status - Call Bandwidth from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the video protocol in and out of

Call Status - Video Protocol the current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the video resolution in and out of

Call Status - Video Resolution the current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the H239/DuoVideo status of the

Call Status - H239/DuoVideo Status current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the encryption status of the

Call Status - Encryption Status current call from the system ReadOnly, None ReadOnly ReadOnly
Support level to display the call duration of the current

Call Status - Call Duration call from the system ReadOnly, None ReadOnly ReadOnly
Support level for displaying video snapshots of the

Call Status - Video Snapshots incoming and outgoing video streams of the current call ReadOnly, None None None
Specifies the types of calls TMS is able to dial from the

Call Status - Dialing Call Status page for the system SIP, H323, ISDN, None SIP, H323 SIP, H323
Specifies if TMS is able to push configuration templates

Configuration Templates to the system Yes / No Yes Yes
Specifies if TMS is able to compare the current system

System Settings Comparison settings verses a backed up configuration of the system Yes / No Yes Yes
Specifies if TMS is able to backup the system's

System Configuration Backup and Restore configuration to the server and restore it to the system Yes / No Yes Yes
on demand
Specifies if TMS is able to perform a system software
Software Upgrade upgrade of the system Yes / No Yes Yes
Specifies what on-demand services TMS is able to Todays Bookings, System

Endpoint Services provide to the system None None
Contact
Specifies what modes of management are supported for
this system type TMS Managed, Behind TMS Managed, Behind TMS Managed, Behind
Management Modes Firewall, TMS Agent Firewall, TMS Agent Firewall, TMS Agent
Managed Managed Managed
Specifies if this system type is supported within TMS's

Secure-Only Mode Secure-Only management mode Yes / No Yes Yes
Phone Book Support

Support level to display and manage the local phone ReadWrite, ReadOnly,
Local Phone Book Support book of the system None None
None
Specifies what type of Centralized Server Phone Book
TMS supports for this system type Corporate Directory,
Server Phone Book Support Global Directory, Polycom Corporate Directory Corporate Directory
GDS, None
Specifies if TMS is able to automatically configure the
Server Phone Book Configuration server phone book configuration in the system Yes / No Yes Yes
Scheduling Support
Specifies if TMS is able to reserve this system type
Device Reservation through TMS's Scheduling interfaces Yes / No Yes Yes
Specifies the H.320 network interfaces of the system that

Supported H.320 Networks for Dialing TMS supports for scheduling BRI, PRI, Serial, None None None
Specifies if the system can be configured in TMS for DID

Support for ISDN DID Configuration Mappings from a gateway to allow scheduling with those Yes / No No No
DID numbers
Specifies the IP network protocols of the system that

Supported IP Networks for Dialing TMS supports for scheduling H.323, SIP, None H323, SIP H323, SIP
Specifies if TMS is able to schedule this system type to be

Dial In Support the receiver of a scheduled call Yes / No Yes Yes

Dial Out Support the originator of a scheduled call Yes / No Yes Yes
Specifies if TMS can schedule this system type to place a

Telephony Support telephone (audio-only) style call instead of a video call Yes / No No Yes
Specifies if TMS supports the One Button to Push (OBTP)

One Button to Push Support calendar and conference join features for this system Yes / No Yes Yes
type
Specifies if TMS can display the TMS Extend meeting

prompts on this system and be selected as the 'VC
Extend Meeting Prompt Support (VC Master) Master' role for a scheduled conference Yes / No Yes Yes
Specifies if TMS can display messages onscreen to the

Status Messages On-Screen system. Used for notifications about upcoming/ongoing Yes / No Yes Yes
meetings or dialing
Specifies if TMS is able to utilize the embedded MCU of
Embedded MCU for Scheduling this system type for scheduled calls Yes / No Yes Yes
Specifies if for this system type, TMS can automatically

send a user supplied DTMF string after the call has
Dialing DTMF Codes in outgoing calls connected. The DTMF string is suppulied during Yes / No No No
conference booking
Specifies if TMS is able to set a password that must be

entered by participants to connect to a scheduled
Conference Password conference when hosted by this system type Yes / No No No
Specifies if TMS is able to configure the picture mode

(layout) to use for the conference when this system type
is host. Layouts may be the standard TMS layouts, or Standard TMS, Device
Picture Mode Support Layouts specific to the device. Standard TMS Standard TMS
Specific, No
Specifies if TMS is able to set a scheduled conference to

Encryption Support use encryption when this system type is the conference Yes, No, Device Template Yes Yes
host
Specifies if TMS is able to schedule conferences with
transcoding capabilities for scheduled conferences
Transcoded Conferencing Support hosted by this system type Yes, No, Device Template Yes Yes
Specifies if participants can be scheduled to connect at

Dialing out to different sites at different rates different call rates for scheduled conferences hosted by Yes / No Yes Yes
this system type
H239/DuoVideo enabled for scheduled conferences
H239/DuoVideo Enabled Conferences hosted by this system type Yes, No, Device Template Yes Yes
Specifies if TMS is able to schedule conferences with PC

resolutions enabled when scheduling conferences hosted
PC Resolutions in Conference by this system type Yes, No, Device Template Yes Yes

High Definition resolutions enabled when scheduling
HD Capable Conferences conferences hosted by this system type Yes, No, Device Template Yes Yes
Specifies if TMS can schedule distributed (cascaded)

Distributed (Cascaded) MCU Scheduling MCU conferences when using this system type as a MCU Yes / No No No
Specifies what TMS can schedule at booking time for a

participant to have muted by the conference host when
Mute Participant on Scheduled Connect first connected for conferences hosted by this system Audio, Video, None None None
type
Specifies if TMS can schedule a specific participant to be
set to take floor control at time of booking for
Select Floor at Scheduling Time conferences hosted by this system type Yes / No No No
Conference Control Center Support

Specifies the types of calls TMS can discover for this
system type and display in Conference Control Center. TMS Scheduled, Adhoc, TMS Scheduled, TMS Scheduled,
Conferences Displayed Adhoc calls are calls that are initiated outside of TMS's
control Permenent, None Adhoc Adhoc
Specifies if TMS is able to read and display the call details

Detailed Monitoring of Active Call for active calls for this system type Yes / No Yes Yes
Specifies if TMS is able to read the picture layout used by

Picture Layout the system in the current call and map to one of the Yes / No Yes Yes
standard TMS layouts
Specifies if a user in CCC can change the active picture
layout to one of the fixed TMS layouts for a conference TMS Standard, Device
Change Confernece Picture Layout TMS Standard TMS Standard
hosted by this system type Specific, No
Individual Participant Layouts layout per participant when this system type is the Yes / No No No
conference host
Specifies if TMS is able to show video snapshots from the
system when it is the host of an active conference Confernence View, Per
Video Snapshots None None
Participant, Both, None
Specifies if TMS can read the bandwidth of a call when
Call Bandwidth this system type is the conference host Yes / No Yes Yes
Specifies if TMS can read the audio protocol in use for a

Audio Protocol call when this system type is the conference host Yes / No Yes Yes
Specifies if TMS shows an audio level indicator for

Participant Audio Level participants when this system type is the conference host Yes / No No No
Specifies if TMS can read the video protocol in use for a

Video Protocol call when this system type is the conference host Yes / No Yes Yes
Specifies if TMS can read the video resolution in use for a

Video Resolution call when this system type is the conference host Yes / No Yes Yes
Specifies if TMS can read the details of the

H239/DuoVideo Status H239/DuoVideo channel in use for a call when this Yes / No Yes Yes
system type is the conference host
Specifies if TMS can read the encryption status for a call
Encryption Status when this system type is the conference host Yes / No Yes Yes
Specifies if TMS can show the participant details panel
Participant Detailed Statistics for a selected participant when this system type is the Yes / No No No
conference host
Specifies if a scheduled meeting can be extended using

Extending Conference TMS when this system type is the conference host Yes / No Yes Yes
Specifies if a user in CCC can add a participant to a

Add Participant running conference when this system type is the Yes / No Yes Yes
confernece host
Specifies if a user in CCC can remove a participant from a

Remove Participant running conference when this system type is the Yes / No Yes Yes
confernece host
Specifies if user in CCC can connect or disconnect an

existing participant in a conference when this system
Connect/Disconnect Participant type is the confernece host Yes / No Yes Yes
Specifies if user in CCC can mute and unmute the

microphone of a system of this type while participant in a
Microphone Mute/UnMute Participant conference. Requires the system be managed by TMS Yes / No Yes Yes

incoming audio of a participant in a conference when this
Audio Mute/UnMute Participant system type is the confernece host Yes / No No No
Specifies if a user in CCC can mute the audio mix

Audio Mute/UnMute Outgoing Audio normally sent to a selected participant when this system Yes / No No No
type is the conference host
Specifies if a user in CCC can mute the incoming video of

Video Mute/UnMute Participant a selected participant when this system type is the Yes / No No No
conference host
Specifies if TMS recieves and displays diagnostic alerts

Participant Diagnostic Alerts send by this system type for a specific participant Yes / No No No
Specifies if user in CCC can tell the system to block future

Block Fast Update Requests FURs from a participant when this system type is the Yes / No No No
conference host
Specifies if user in CCC can set or release floor for a

Set Floor/Release Floor participant a conference when this system type is the Yes / No No No
confernece host
Specifies if user in CCC can set or release 'important' for a

Set Important participant a conference when this system type is the Yes / No No No
confernece host
Specifies if user in CCC can change the name displayed in

Change Participant Display Name the conference for a participant when this system type is Yes / No No No
the conference host
Specifies if a user in CCC can send a system of this type

Send Message Support participating in a conference. Requires the system be Yes / No Yes Yes
managed by TMS
Specifies if a user in CCC can send a message a
participant in the conference using the video stream sent
Inband Send Message Support by the conference host when this device type is the Yes / No No No
conference host
Specifies if user in CCC can lock a conference so

Lock/Unlock Conference additional participants can not dial in when this system Yes / No No No
Specifies if user in CCC can drag and drop participants

Drag and Drop Participants between conferences on the MCU when this system type Yes / No No No
is the conference host

Graphical Call Monitor Icon Yes / No Yes Yes
Specifies states TMS is able to represent for the system None, Idle, No Response, Idle, No Response, Idle, No Response,
Graphical Call Monitor Status InCall InCall InCall
Specifies if TMS is able to represent with lines what
Graphical Call Monitor Lines systems the system is in a call with Yes / No Yes Yes
Reporting Support
Specifies if TMS collects individual call detail records
Collection of Call Detail Records (CDR) from this system type Yes / No Yes Yes
Specifies if TMS retrieves CDR records synchronously, or

asynchrounous from this system. Asychronous is used for
CDR Collection Method
scale, but results in a delay before new records are Synchronous, Synchronous Synchronous
shown Asynchronous, NA
Specifies if TMS collects the address/number of the

CDR - Supports Remote Site Address remote party of a call in the CDR record Yes / No Yes Yes
Specifies if TM collects the time the call was placed in a

CDR - Supports Timestamp CDR record Yes / No Yes Yes
Specifies if TMS collects the duration of the call in a CDR

CDR - Supports Duration record Yes / No Yes Yes
Specifies if TMS collects the direction of a call in a CDR

CDR - Supports Direction record Yes / No Yes Yes
Specifies if TMS collects the call protocol (H323, H320,

CDR - Call Protocol SIP) of a call in a CDR record Yes / No Yes Yes
Specifies if TMS collects the encryption mode reported

CDR - Encryption Mode by the system for a call in a CDR record Yes / No Yes Yes
Specifies if TMS collects the requested call rate for a call

CDR - Bandwidth in a CDR record Yes / No Yes Yes
Specifies if TMS is collects the cause code reported by

CDR - Cause Codes the system for a call in a CDR record Yes / No Yes Yes
Specifies if TMS collects the billing code used for a call in

CDR - Billing Codes a CDR record Yes / No No No
Specifies if TMS collects information from this system
type that would appear in the Ticket Log. The Ticket Log
System Event - Ticket Log logs diagnostic ticket activity for the system Yes / No Yes Yes

type that would appear in the Trap Log. The Trap Log
System Event - Trap Log logs SNMP Traps or specific feedback events from the Yes / No Yes Yes
system

type that would appear in the Connection Error Log. The
Connection Error Log logs call connection errors reported
System Event - Connection Error by the system Yes / No Yes Yes
Specifies what items in the System Connection Report

will apply to this device type
Link Up (ISDN), Link Down
(ISDN), Lost Response (IP), Lost Response, Got Lost Response, Got
System Connection Reporting Got Response (IP), Response, Gatekeeper Response, Gatekeeper
Gatekeeper Registration, Registration Registration
None

type that would appear in the Authentication Failure Log
System Event - Authentication Failures which logs alerts about failed logins to the system Yes / No No No

type that would appear in the Boot Log which logs
System Event - Boot Log system startup events from the system Yes / No Yes Yes

type that would appear in the FTP Audit Log which logs
System Event - FTP Audit activity in the system's FTP interface Yes / No No No

System Event - Low Battery on Remote type that would appear in the Low Battery Log which logs
battery alerts from the system Yes / No No No
Control
Specifies if TMS is able to log packet loss information for

Packet Loss Reporting calls as reported by the system Yes / No No No
Specifies if call activity for this system type is included in

Overall Bandwidth Report the Network->Bandwith Usage report in TMS Yes / No Yes Yes

Return on Investment Report the Return on Investment reports in TMS Yes / No Yes Yes

CO2 Savings Report the CO2 savings report in TMS Yes / No Yes Yes
Ticketing Support
System has scheduling permission for making ISDN calls,
Accepts ISDN Calls but no Bandwidth but TMS has not detected any ISDN bandwidth enabled Yes / No NA NA
in the system
System is configured to use a gatekeeper, but the active

Active Gatekeeper Address Blank gatekeeper address is empty Yes / No Yes Yes
The number of unallocated Movi licenses in Cisco TMS

Agent is approaching the maximum number of available
licenses. Triggered at 5% remaining or 50 remaining for
Approaching Limit for Movi Licenses installations greater than 1000 licenses. Yes / No NA NA
The number of unallocated system licenses in Cisco TMS

licenses. Triggered at 5% remaining or 50 remaining for
Approaching Limit for System Licenses installations greater than 1000 licenses. Yes / No NA NA
Auto Answer Off System has auto answer set to off Yes / No Yes Yes
System has no bandwidth defined. Both ISDN and IP
Bandwidth Error bandwidths are zero Yes / No NA NA
System has no system name defined in the device or set

Blank System Name in Cisco TMS Yes / No Yes Yes
There was an error validating the SSL certificate

presented by the system. Only used when certificate
validation mode is enabled under Administrative Tools ->
Certificate Validation Error Configuration -> Network Settings Yes / No Yes Yes
System has an E164 or H323ID defined, but no IP

E.164 Alias or H.323 ID, but no IP Bandwidth bandwidth is configured for the system Yes / No NA NA
Depreciated - Replaced by 'E.164 Alias or H.323 ID, but

E.164 Alias, but no IP Bandwidth no IP Bandwidth' ticket Yes / No NA NA
FTP Service on system is turned off but is required for

FTP Configuration Error Cisco TMS management of the system Yes / No NA NA
Gatekeeper address of the system is set to an IP Address,

Gatekeeper Configuration Error but the active and requested gatekeeper addresses do Yes / No Yes Yes
not match
The MCU is not using service prefix for registration and

the setting to register each conference ID is disabled so
Gatekeeper Id Registration Disabled Cisco TMS Scheduled conferences may not be reachable Yes / No NA NA
The Gatekeeper configuration of the system is turned off

Gatekeeper Mode Off which prevents making or receiving calls via alias with Yes / No Yes Yes
this system
System is configured to use a gatekeeper, but the

Gatekeeper Registration Failure gatekeeper registration has failed Yes / No Yes Yes
Gatekeeper Registration Problem Depreciated Yes / No NA NA

The hostname defined in the system differs from the
hostname used in the Connection Settings for the system
Host Name Mismatch in Cisco TMS. These values must match for Cisco TMS Yes / No NA NA
Agent to function properly.
HTTP Error There is a problem connecting to the system via HTTP Yes / No No No
There is a problem connecting to the system via HTTPS.
HTTPS Connection Error Used only when web is restricted to HTTPS for a device Yes / No Yes Yes
Cisco TMS is unable to communicate with the system due

Incorrect Authentication Information to a problem with the configured username, password, Yes / No Yes Yes
or admin password
The cluster master address set in the system does not

Incorrect Cluster Master Address match the network address of the master node of the Yes / No NA NA
cluster
The cluster peer list on the system does not match the
Incorrect Cluster Peer List peer list of the cluster master Yes / No NA NA
The shared cluster configuration on the system does not

Incorrect Configuration match the shared configuration of the cluster master Yes / No NA NA
The management network address configured in the

Incorrect Management Address system does not match any of the configured network Yes / No Yes Yes
addresses of the TMS server
The provisioning mode configured in the system does not

match the usage of the system in Cisco TMS. E.g. system
Incorrect provisioning mode is configured as VCS, but is not marked 'Provisioned by Yes / No No Yes
TMS Agent' in Cisco TMS.
The system's configured SNMP Community Name is not

in the list of Community Names configured in
Incorrect SNMP CN Administrative Tools -> Configuration -> Network Settings Yes / No Yes Yes
None of the system's configured SNMP Traphost

Incorrect SNMP Traphost addresses match any of the configured network Yes / No NA NA
The MCU is configured to register conference IDs, has a
MCU Service Prefix, and a MCU Registration prefix
Invalid MCU Prefix Configuration defined, but the Service Prefix and Registration prefixes Yes / No NA NA
do not match.
The TMS Scheduling Settings for the system are set to

IP Bandwidth Configuration Error enable IP and H323 calls, but there is no IP bandwidth Yes / No NA NA
defined for the system
System has IP bandwidth, but no Cisco TMS IP Zone set
IP Zone Not Set for the system Yes / No Yes Yes
ISDN Configuration Error An enabled ISDN interface on the device is in alarm Yes / No NA NA
System has ISDN bandwidth, but no Cisco TMS IP Zone
ISDN Zone Not Set set for the system Yes / No NA NA
Low Battery On Remote Control Low battery alert for the system's remote control Yes / No NA NA
The system is reporting 10% or less free storage space on
Low Diskspace on System the system Yes / No NA NA
There is 10% or less free storage space left on the Cisco

Low Diskspace on TMS Web Server TMS Web Server Yes / No NA NA
A MCU service defined in the system is limited to 5 or

Low Max Participants On Service less participants Yes / No NA NA
MCU(s) managed by Cisco TelePresence A MCU managed by this system has not been added to
Cisco TMS as a managed system Yes / No NA NA
Conductor not found in TMS
Depreciated - replaced by 'Missing E.164 Alias and H.323
Missing E.164 Alias ID' ticket Yes / No NA NA
The system is configured to use a gatekeeper, but one or

Missing E.164 Alias and H.323 ID more meeting ports does not have either a E164 or Yes / No Yes Yes
H323ID configured
The system is configured with ISDN bandwidth, but one

Missing ISDN Number or more meeting ports does not have a DN number Yes / No NA NA
configured
The installed option keys on this cluster member differ

Missing Option Key(s) from the installed options on the cluster master Yes / No NA NA
A new version of the Cisco TelePresence Movi client is

New Movi Client Software Available now available for download Yes / No NA NA
A newer version of software is available for this system

New Software Available Yes / No Yes Yes
System has ISDN numbers configured, but no ISDN

No ISDN Bandwidth bandwidth configured Yes / No NA NA
No meeting ports could be read from the MCU's

No Ports Defined configuration Yes / No NA NA
System has no active service contract registered with

No Service Contract Cisco Yes / No Yes Yes
System has no System Contact associated with the

No System Contact Assigned system in Cisco TMS Yes / No Yes Yes
No Continuous Presence service prefixes were read from

No TMS CP Services the system Yes / No NA NA
No Enhanced Continuous Presence service prefixes were

No TMS ECP Services read from the system Yes / No NA NA
No Voice Switched service prefixes were read from the

No TMS VS Services system Yes / No NA NA
No TMS-archiving Lines Defined Depreciated Yes / No NA NA

No TMS-transcoding Lines Defined Depreciated Yes / No NA NA
The NTP Server configuration is not configured on the
NTP Server Not Set cluster master Yes / No NA NA
Pending Configuration Changes For System Depreciated Yes / No NA NA

Persistent Name Not Same As Name On The system name does not match the Cisco TMS
configured persistent name for the system Yes / No Yes Yes
System
The system name or configured aliases do not match the
Persistent Setting Mismatch Cisco TMS configured persistent settings for the system Yes / No Yes Yes
Port Count Exceeds License Depreciated Yes / No NA NA

System is part of a cluster with provisioning enabled, but
Provisioning/FindMe Not Enabled this peer does not have provisioning enabled Yes / No NA NA
Scheduling Error Depreciated Yes / No NA NA

The system's service contract with the vendor has
Service Contract Expired expired Yes / No Yes Yes
The system's service contract with the vendor will soon

Service Contract Expiring expire Yes / No Yes Yes
Depreciated - replaced by 'SIP Server Registration Failure'

SIP Registration Problem ticket Yes / No NA NA
SIP Server Registration Failure The system's SIP registration status is failed Yes / No Yes Yes
The system's software version differs from the version of
Software Version Differs from Cluster Master the cluster master Yes / No NA NA
Software Version Incompatible Depreciated Yes / No NA NA

SSH Password expiration is enabled for this system which
SSH password expiry enabled may interfere with Cisco TMS management of the system Yes / No NA NA
System has reported it has approached it's licensed

System has reached resource limit capacity limit Yes / No NA NA
The system is not found in the list of systems registered

System is not registered with CUCM with Cisco UCM Yes / No NA NA
The system must be restarted for pending changes to

System must be restarted take effect Yes / No No No
System Settings not found Depreciated Yes / No NA NA

The Cisco UCM the system is associated with is not
The systems' manager system is not available reachable from Cisco TMS Yes / No NA NA
The Time Zone configured in the system does not match

Time Zone Mismatch the Cisco TMS configured time zone for the system Yes / No Yes Yes
No Time Zone has been configured for this system in

Time Zone Not Set Cisco TMS Yes / No NA NA
A critical level diagnostics alert has been raised for the

TMS Agent Diagnostics Critical Error Cisco TMS Agent Yes / No NA NA
A warning level diagnostics alert has been raised for the

TMS Agent Diagnostics Warning Cisco TMS Agent Yes / No NA NA
TMS Connection Error Cisco TMS is unable to communicate with the system Yes / No Yes Yes
There is 10% or less free storage space left in the Cisco
TMS Database File is Running Out of Space TMS database file Yes / No NA NA
The system clock of the Cisco TMS web server and

TMS Server time out of sync database server are not synchronized Yes / No NA NA
TMSService Not Running One of the Cisco TMS services are not running Yes / No NA NA
Tracking method incompatible with IP System is set to track by IP address, but is configured to
use dynamic IP assignment (DHCP) Yes / No Yes Yes
assignment
Unable to Communicate With the (Local) TMS There was a problem communicating with the Cisco TMS
Agent on the Cisco TMS Server Yes / No NA NA
Agent
There was a problem communicating with the Cisco TMS
Unable to Communicate with the TMS Agent Agent on the system Yes / No NA NA
Specifies if TMS supports tickets for this system type that

Device Type Unique Ticketing are defined and reported by the device itself Yes / No No No
TMS Agent Software Version Differs from The version of TMS Agent on this node differs from the
TMS Agent version on the cluster master Yes / No NA NA
Cluster Master
The internal clock of the CUCM is out of sync with the
CUCM server time is out of sync with TMS TMS server clcok. Time difference should be less than Yes / No NA NA
server time one minute
The Top Level domain is not enabled in CUCM which will
Cisco CTS Native Interop Call Routing is impact Cisco TMS scheduling and monitoring
enabled but Organization Top Level Domain Yes / No NA NA
not set in CUCM
No Available Provisioning Licenses The provisioning license limit has been reached Yes / No NA NA
The number of unallocated provisioning licenses in Cisco
TMS Agent is approaching the maximum number of
available licenses. Triggered at 5% remaining or 50
Approaching Limit for Provisioning Licenses remaining for installations greater than 1000 licenses. Yes / No NA NA
Provisioning mode of a system being managed by TMS is

Provisioning mode is set to CUCM set to CUCM Yes / No NA Yes
Provisioning mode of a system being managed by CUCM

Provisioning mode is set to TMS is set to TMS Yes / No NA Yes
There are critical errors reported by the Provisioning

Provisioning Extension Critical Error Extension Diagnostics for this node Yes / No NA NA
There are warning errors reported by the Provisioning

Provisioning Extension Warning Extension Diagnostics for this node Yes / No NA NA
Unable to communicate with the Provisioning There are communication problems between TMS and
the Provisioning Extension/TMSAgent Service Yes / No NA NA
Extension
Event Notification Support
System has reported there was a failed attempt to log
Authentication Failure into one of it's management interfaces Yes / No No No
Boot System has reported it has rebooted Yes / No Yes Yes

Connected System has reported a call has connected Yes / No Yes Yes
System has reported a call attempted to connect but had
Connection Error an error Yes / No Yes Yes
Disconnected System has reported a call has disconnected Yes / No Yes Yes
System has reported ISDN downspeeding has happened
Downspeeding Yes / No NA NA
System has reported the encryption status of a call has

Encryption Status Changed changed Yes / No No No
System has reported the media bandwidths have been
Flow Control reduced due to flow control Yes / No No No
System has reported it's gatekeeper registration status

Gatekeeper Registration has changed Yes / No Yes Yes
TMS has restored connectivity with the management

Got Response interface of the system Yes / No Yes Yes
System has reported it has detected an IP address

IP Conflict conflict with another device Yes / No No No
System has reported an ISDN line interface has gone into

Link Down (ISDN) an error state Yes / No NA NA
System has reported an ISDN line interface has entered a

Link Up (ISDN) good state Yes / No NA NA
TMS has lost connectivity to the management interface

Lost Response of the system Yes / No Yes Yes
System has reported a low battery level in the device's

Low Battery in Remote remote control Yes / No NA NA
The system has reported feedback that TMS does not

Other have a specific handler for Yes / No No No
A system that was pre-registered with TMS has been

Preregistered System Activated activated Yes / No Yes Yes
A system that was not previously added to TMS has been

Rogue System Found discovered on the network Yes / No Yes Yes
Scheduling The system has been added to a scheduled meeting Yes / No Yes Yes
The system has failed to join as scheduled to a scheduled
Scheduling Error meeting Yes / No Yes Yes
System Activity The system has reported activity in it's FTP server Yes / No No No
System Type Changed The system's type as managed by TMS has changed Yes / No Yes Yes
The system has reported a software upgrade has started
Upgrade Yes / No No No
The system has reported a request for assistance event

User Assistance Requested from the system Yes / No NA NA
Cisco IP
Phone E20 Cisco MXP Cisco 150
TE4.1 F9.1 and L6.1
with TMS v13.1.2 with TMS v13.1.2 with TMS v13.1.2
Yes Yes Yes
IPv4, IPv6 IPv4, IPv6 IPv4
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
No Yes Yes
Telnet, Web Telnet, Web, FTP Telnet, Web, FTP
Yes Yes Yes
No Yes No
ReadWrite ReadWrite ReadWrite
None ReadWrite None
ReadOnly ReadOnly ReadOnly
IP Address, Host IP Address, Host IP Address, Host

Name, MAC Address Name, MAC Address Name, MAC Address

Idle, InCall, No SNMP Idle, InCall, No SNMP
Idle, In Call, No HTTP Response, No HTTP Response, No HTTP
Response Response, No HTTPS Response
Response
Yes Yes Yes
Yes Yes Yes
None Automatic None
None Automatic None
Automatic Automatic Automatic
None ReadWrite ReadWrite
No Yes No
None Automatic None

No Yes Yes
ReadWrite (Speaker),
WriteOnly (Headset, ReadWrite ReadWrite
Handset)
None ReadOnly ReadOnly
ReadWrite (username, ReadWrite (username,

None password, mode) password, mode)
ReadWrite ReadOnly ReadWrite
ReadWrite (5 ReadWrite (5
ReadOnly (5 Positions)
Positions) Positions)

ReadWrite (1 Position) ReadWrite ReadWrite
ReadWrite (1 Position) ReadWrite ReadWrite
ReadWrite (username, ReadWrite (username, ReadWrite (username,

password, mode) password, mode) password, mode)
ReadWrite (3 ReadWrite (3 ReadWrite (3

Positions) Positions) Positions)
SNMP Traphost,
External Manager SNMP Traphost,
External Manager
settings, Phonebook External Manager
settings, External
Server Type, address,
Service settings
Phonebook Server CorporateDirectory
CorporateDirectory
URL, Feedback Mode/Address/Path,
Mode/Address/Path,
Settings Feedback Settings
Feedback Settings
None ReadOnly None
System Configuration System Configuration System Configuration

Parameters, Parameters, Parameters,
System Status System Status System Status
Parameters Parameters Parameters
Compare, Backup, and Compare, Backup, and Compare, Backup, and

Restore Restore Restore
Persistent Template, Persistent Template, Persistent Template,

System Name, E164 System Name, E164
System Name, SIP URI Alias, H323ID, SIP URI Alias, H323ID, SIP URI
Yes Yes Yes
None Yes None
ReadOnly None None
None ReadOnly None
SIP SIP, H323, ISDN SIP, H323
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Todays Bookings,
None None
System Contact
TMS Managed, Behind TMS Managed, Behind TMS Managed, Behind
Firewall, TMS Agent Firewall Firewall
Managed
No Yes No
Corporate Directory,
Corporate Directory Corporate Directory
Global Directory
Yes Yes Yes
Yes Yes Yes
None BRI, PRI None
No No No
SIP H.323, SIP H.323, SIP
Yes Yes Yes
Yes Yes Yes
No Yes Yes
No No No
No Yes No
No Yes Yes
No Yes No
No No No
No No No
No Standard TMS No
Yes Yes Yes
No Yes No
No Yes No
Yes Yes Yes
Yes Yes Yes
No Yes No
No No No
None None None

No Yes No
TMS Scheduled, TMS Scheduled, TMS Scheduled,

Adhoc Adhoc Adhoc
Yes Yes Yes
No Yes No
No TMS Standard No
No No No
None Confernece View None
Yes Yes Yes
Yes Yes Yes
No No No
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes

No No No
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
No Yes No
No No No
No No No
No No No
No No No
No Yes No
No No No
No No No
No Yes Yes
No No No
No No No
No No No
Yes Yes Yes
Idle, No Response, Idle, No Response, Idle, No Response,

InCall InCall InCall
Yes Yes Yes
Yes Yes Yes
Synchronous Synchronous Synchronous
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
No Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Link Up (ISDN), Link

Down (ISDN), Lost
Lost Response, Got Lost Response, Got
Response (IP), Got
Response, Gatekeeper Response, Gatekeeper
Response (IP),
Registration Registration
Gatekeeper
Registration
No Yes Yes
Yes Yes Yes
No Yes No
No No No
No Yes No
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes

NA Yes NA
NA Yes Yes
NA NA NA
NA NA NA
Yes Yes Yes
NA Yes NA
Yes Yes Yes
No Yes No
NA Yes NA
NA NA NA
NA No No
NA Yes Yes
NA NA NA
NA Yes Yes
NA Yes Yes
NA NA NA
NA NA NA
No No No
No Yes No
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
Yes NA NA
Yes Yes Yes
NA Yes Yes
NA NA NA
NA NA NA
Yes Yes Yes
NA Yes NA
NA Yes NA
NA Yes NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA Yes Yes
NA Yes NA
NA NA NA
NA NA NA
Yes Yes Yes
NA Yes NA
NA NA NA
Yes Yes Yes
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes

Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
Yes Yes Yes
NA NA NA
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
NA NA NA
No No No
No No No
NA NA NA
No No No
Yes Yes Yes
Yes Yes Yes
NA NA NA
NA NA NA
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
NA NA NA
NA NA NA
No No No
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
Yes NA NA
Yes NA NA
NA NA NA
NA NA NA
NA NA NA
No Yes Yes
Yes Yes Yes

Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
NA Yes NA
No No No
No Yes Yes
Yes Yes Yes
Yes Yes Yes
No Yes No
NA No NA
NA No NA
Yes Yes Yes
NA Yes NA
No No No
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
No Yes Yes
Yes Yes Yes
No Yes Yes
NA NA NA
Revision: 1
Cisco UCM v8.6.2

Feature Description Possible Options with TMS v13.2.1
Device Management
Auto Discovery supported by Auto Discovery can be added into TMS Yes / No No
Manually

IPv4/IPv6 Support system and TMS to manage the system IPv4, IPv6 IPv4

System Type information from the system Yes / No Yes

System Manufacturer information from the system Yes / No Yes

System Icon Yes / No Yes

Send Message Support the system Yes / No NA

Links to direct management interfaces management interfaces of the system Telnet, Web, FTP Web

System Image the system Yes / No Yes

System Image Snapshot itself to use for the System Image Yes / No NA
System Name the systems's configuration ReadOnly
None
System International Name the system's configuration None
None
System MAC Address system ReadOnly, None None
Specifies which type of IDs can be used to track the IP Address, Host Name,
Available Primary System Identifiers system. IP Address, Host Name
MAC Address
System Time Zone system's configuration. None
None
System Password access to the network accessible management interface ReadWrite, None None
of the system
device.
InCall, No SNMP
Response, Manager
System Status System Not Available, Not Idle, No HTTPS Response
Registered with CUCM
HTTPS Response

System Software Version system ReadOnly, None ReadOnly

System Serial Number system ReadOnly, None None

Retrieve System Contract Status status for systems of this type when the Automatic Yes / No No
Software Update feature is enabled
Retrieve System License Keys software upgrades for systems of this type when the Yes / No No
Automatic Software Update feature is enabled
ISDN Bandwidth Capacity Automatic, Manual, None NA

ISDN Numbers Number(s) Automatic, Manual, None NA

IP Bandwidth Capacity bandwidth the system supports Automatic, Manual, None NA
E164 Numbers number(s) for the system NA
None
H323 ID alias for the system NA
None
SIP URI alias(s) for the system NA
None
Encryption Detection encrypted calls Automatic, Manual, None NA

Embedded MCU Support multipoint capabilities for scheduling/call automation. Yes / No NA

Embedded MCU Capacity video and audio participants the system supports for Automatic , Manual, None NA
internal MCU usage
Support level for managing the billing code requirement ReadWrite, ReadOnly,
Billing Codes Setting setting in the system's configuration NA
None
Billing Code List system to validate codes for calls made from the system Yes / No NA
directly
Microphone Mute of the system NA
None
Support level for managing the speaker volume setting of ReadWrite, ReadOnly,
Volume Setting the system NA
None
Auto-answer the system NA
None
H.323 Call Setup Mode system (Direct, Gatekeeper, etc) NA
None
Gatekeeper Address Configuration address of the system NA
None
Determine Active Gatekeeper Address system is currently registered to for H323 calling ReadOnly, None NA

Determine Current Gatekeeper Status registration status of the system ReadOnly, None NA

Gatekeeper Discovery Mode discovery mode of the system (auto, manual, etc) NA
None
Support level for managing the H.323 username and ReadWrite, ReadOnly,
H.323 Authentication Settings password settings of the system NA
None
NTP Server Address address setting of the system None
None
DNS Domain Name Setting setting of the system None
None
Support level for managing the DNS Server network ReadWrite, ReadOnly,
DNS Server Address address setting of the system None
None
SIP Mode Control of the system NA
None
SIP Server Type the system NA
None
Current SIP Registration Status of the system ReadOnly, None NA

Active SIP Server Address system is currently registered to for SIP calling ReadOnly, None NA
SIP Server Address address of the system (Direct, Gatekeeper, etc) NA
None
Support level for managing the SIP server discovery ReadWrite, ReadOnly,
SIP Server Discovery Mode mode of the system (Auto, Manual, etc) NA
None
Support level for managing the SIP authentication ReadWrite, ReadOnly,
SIP Authentication Settings username and password settings of the system NA
None
Support level for managing the SNMP Traphost ReadWrite, ReadOnly,
SNMP Traphost address(es) setting of the system None
None
SNMP Community Name setting of the system None
None
SNMP Location/Contact by the system None
None
Support level for managing the the Management ReadWrite, ReadOnly,
Management URL URL/address defined in the system None
None
Enforce Management Settings is enabled in TMS Administrator Tools. None
Option Keys system None
None
Specifies the extended statuses available for this system
Extended Status Info type under Extended Settings. Supported Endpoint types

Compare Settings configuration to the active configuration and restoring Compare, Backup, Restore None
the configuration for this system type.

the system and reset if changed Persistent Template,
System Name, E164 Alias,
Persistent Settings Support None
H323ID Alias, SIP URI,
None
Detailed Monitoring of Active Calls statistics of active calls in the system Yes / No No

Call Status - Picture Layout system in the current call ReadOnly, None NA

Call Status - Remote Site Number current call from the system ReadOnly, None NA

Call Status - Remote Site Name current call as reported by the system ReadOnly, None NA

Call Status - Connection State current call from the system ReadOnly, None NA

Call Status - Call Direction call from the system ReadOnly, None NA

Call Status - Call Protocol call (H323, H320, SIP) from the system ReadOnly, None NA

Call Status - Call Type the current call from the system ReadOnly, None NA

Call Status - Call Bandwidth from the system ReadOnly, None NA

Call Status - Video Protocol the current call from the system ReadOnly, None NA

Call Status - Video Resolution the current call from the system ReadOnly, None NA
Call Status - H239/DuoVideo Status current call from the system ReadOnly, None NA

Call Status - Encryption Status current call from the system ReadOnly, None NA

Call Status - Call Duration call from the system ReadOnly, None NA

Call Status - Video Snapshots incoming and outgoing video streams of the current call ReadOnly, None NA

Call Status - Dialing Call Status page for the system SIP, H323, ISDN, None NA

Configuration Templates to the system Yes / No No

System Settings Comparison settings verses a backed up configuration of the system Yes / No No

System Configuration Backup and Restore configuration to the server and restore it to the system Yes / No No
on demand

Software Upgrade upgrade of the system Yes / No No

Endpoint Services provide to the system None
Contact
this system type TMS Managed, Behind
Management Modes Firewall, TMS Agent TMS Managed
Managed
Secure-Only Mode Secure-Only management mode Yes / No No
Phone Book Support

Local Phone Book Support book of the system NA
None
Server Phone Book Support Global Directory, Polycom NA
GAB, None
Server Phone Book Configuration server phone book configuration in the system Yes / No NA
Scheduling Support
Device Reservation through TMS's Scheduling interfaces Yes / No No

Supported H.320 Networks for Dialing TMS supports for scheduling BRI, PRI, Serial, None NA

Support for ISDN DID Configuration Mappings from a gateway to allow scheduling with those Yes / No NA
DID numbers
Supported IP Networks for Dialing TMS supports for scheduling H.323, SIP, None NA

Dial In Support the receiver of a scheduled call Yes / No NA

Dial Out Support the originator of a scheduled call Yes / No NA

Telephony Support telephone (audio-only) style call instead of a video call Yes / No NA

One Button to Push Support calendar and conference join features for this system Yes / No NA
type
Extend Meeting Prompt Support (VC Master) prompts on this system and be selected as the 'VC Yes / No NA
Master' role for a scheduled conference
Status Messages On-Screen system. Used for notifications about upcoming/ongoing Yes / No NA
meetings or dialing
Embedded MCU for Scheduling this system type for scheduled calls Yes / No NA

Dialing DTMF Codes in outgoing calls connected. The DTMF string is suppulied during Yes / No NA
conference booking

Conference Password entered by participants to connect to a scheduled Yes / No NA
conference when hosted by this system type

(layout) to use for the conference when this system type Standard TMS, Device
Picture Mode Support is host. Layouts may be the standard TMS layouts, or NA
Layouts specific to the device. Specific, No

Encryption Support use encryption when this system type is the conference Yes, No, Device Template NA
host

Transcoded Conferencing Support transcoding capabilities for scheduled conferences Yes, No, Device Template NA
hosted by this system type

Dialing out to different sites at different rates different call rates for scheduled conferences hosted by Yes / No NA
this system type

H239/DuoVideo Enabled Conferences H239/DuoVideo enabled for scheduled conferences Yes, No, Device Template NA

PC Resolutions in Conference resolutions enabled when scheduling conferences hosted Yes, No, Device Template NA
by this system type
HD Capable Conferences High Definition resolutions enabled when scheduling Yes, No, Device Template NA
conferences hosted by this system type

Distributed (Cascaded) MCU Scheduling MCU conferences when using this system type as a MCU Yes / No NA

Mute Participant on Scheduled Connect first connected for conferences hosted by this system Audio, Video, None NA
type

Select Floor at Scheduling Time set to take floor control at time of booking for Yes / No NA

system type and display in Conference Control Center. TMS Scheduled, Adhoc,
Conferences Displayed Adhoc calls are calls that are initiated outside of TMS's NA
control Permenent, None

Detailed Monitoring of Active Call for active calls for this system type Yes / No No

Picture Layout the system in the current call and map to one of the Yes / No NA
Change Confernece Picture Layout layout to one of the fixed TMS layouts for a conference TMS Standard, Device NA
Individual Participant Layouts layout per participant when this system type is the Yes / No NA
conference host
Video Snapshots system when it is the host of an active conference Confernence View, Per NA
Call Bandwidth this system type is the conference host Yes / No NA

Audio Protocol call when this system type is the conference host Yes / No NA

Participant Audio Level participants when this system type is the conference host Yes / No NA

Video Protocol call when this system type is the conference host Yes / No NA

Video Resolution call when this system type is the conference host Yes / No NA

H239/DuoVideo Status H239/DuoVideo channel in use for a call when this Yes / No NA
Encryption Status when this system type is the conference host Yes / No NA

Participant Detailed Statistics for a selected participant when this system type is the Yes / No NA
conference host

Extending Conference TMS when this system type is the conference host Yes / No NA

Add Participant running conference when this system type is the Yes / No NA
confernece host

Remove Participant running conference when this system type is the Yes / No NA
confernece host

Connect/Disconnect Participant existing participant in a conference when this system Yes / No NA
type is the confernece host

Microphone Mute/UnMute Participant conference. Requires the system be managed by TMS Yes / No NA

Audio Mute/UnMute Participant incoming audio of a participant in a conference when this Yes / No NA
system type is the confernece host

Audio Mute/UnMute Outgoing Audio normally sent to a selected participant when this system Yes / No NA

Video Mute/UnMute Participant a selected participant when this system type is the Yes / No NA
conference host

Participant Diagnostic Alerts send by this system type for a specific participant Yes / No NA

Block Fast Update Requests FURs from a participant when this system type is the Yes / No NA
conference host

Set Floor/Release Floor participant a conference when this system type is the Yes / No NA
confernece host

Set Important participant a conference when this system type is the Yes / No NA
confernece host

Change Participant Display Name the conference for a participant when this system type is Yes / No NA
the conference host

Send Message Support participating in a conference. Requires the system be Yes / No NA
managed by TMS
Inband Send Message Support by the conference host when this device type is the Yes / No NA
conference host

Lock/Unlock Conference additional participants can not dial in when this system Yes / No NA

Drag and Drop Participants between conferences on the MCU when this system type Yes / No NA

Graphical Call Monitor Icon Yes / No Yes
Specifies states TMS is able to represent for the system None, Idle, No Response,
Graphical Call Monitor Status Idle, No Response
InCall
Graphical Call Monitor Lines systems the system is in a call with Yes / No No
Device Specific Support

Specifies what specialized tasks TMS has for this device
type
Specialized Tasks Managed System List
Gateway Specific Support

Specifies if TMS can display active gateway calls in the
Active Call List device Yes / No No
Specifies what details are available for active calls for this
Active Call Details device type NA
Specifies if TMS can collect CDRs for gateway calls for this
Gateway CDR Support device type Yes / No NA
Specifies if TMS collects the time the call was placed in a

Gateway CDR - Timestamp CDR record Yes / No NA
Specifies if Gateway CDRs include the number for the

Gateway CDR - Source Number originating participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the protocol for the

Gateway CDR - Source Protocol originating participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the bandwidth for the

Gateway CDR - Source Bandwidth originating participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the cause code for the

Gateway CDR - Source Cause Code originating participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the duration for the

Gateway CDR - Source Duration originating participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the number for the
Gateway CDR - Destination Number destination participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the protocol for the

Gateway CDR - Destination Protocol destination participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the bandwidth for the

Gateway CDR - Destination Bandwidth destination participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the cause code for the

Gateway CDR - Destination Cause Code destination participant in a CDR entry for this device type Yes / No NA
Specifies if Gateway CDRs include the duration for the

Gateway CDR - Destination Duration destination participant in a CDR entry for this device type Yes / No NA
Gatekeeper Specific Support

Specifies if TMS is able to interpret from the device it's
Register Policy current registration policy mode Yes / No / Fixed Value NA

Routing Mode current media routing mode Yes / No / Fixed Value NA

Zone Mode current zone routing mode Yes / No / Fixed Value NA
Specifies if TMS is able to interpret from the device the

Inter Zone Prefix prefix used for inter zone routing Yes / No / Fixed Value NA
Specifies if TMS is able to interpret from the device if it is

Accepting Calls allowing calls Yes / No / Fixed Value NA
Specifies if TMS is able to interpret from the device if it is

Accepts Out of Zone Call allowing calls from remote zones Yes / No / Fixed Value NA
Specifies if TMS is able to interpret from the device the

Domain Name DNS domain it serves Yes / No / Fixed Value NA
Specifies if TMS interprets the device to be capable of

Supports URI Dialing supporting URI dialing Yes / No / Fixed Value Yes (Fixed)
Specifies if TMS can display active gatekeeper

Active Registration List registrations in this device type Yes / No No
Specifies if TMS can search the list of active registrations

on the device for a specified name or alias. Searches Local Search, Cluster
Registration Searching None
may be local, or across the cluster Search, None
Specifies what fields TMS can display for active
Registration Details Shown gatekeeper registrations in this device type NA
Specifies if TMS can display active gatekeeper calls in the

Active Call List device Yes / No No
Specifies what details are available for active calls for this
device type
Active Call Details NA
Specifies if TMS can search the list of active calls on the
device for a specified address or alias. Searches may be Local Search, Cluster
Active Call Searching NA
local, or across the cluster Search, None
Specifies if TMS can display the active Gateway service
Service Listing registrations on this device type Yes / No No
Specifies if TMS can interpret and display the details of

Cluster View the device's participation in a cluster Yes / No No
Specifies if TMS can collect CDRs for gatekeeper calls for

Gatekeeper CDR Support this device type Yes / No No
Specifies if TMS collects the time the call was placed in a

Gatekeeper CDR - Timestamp CDR record Yes / No NA
Specifies if Gatekeeper CDRs include the duration of the

Gatekeeper CDR - Duration call in a CDR entry for this device type Yes / No NA
Specifies if Gatekeeper CDRs include the number/alias

Gatekeeper CDR - Source Number for the originating participant in a CDR entry for this Yes / No NA
device type
Specifies if Gatekeeper CDRs include the address for the

Gatekeeper CDR - Source Address originating participant in a CDR entry for this device type Yes / No NA
Specifies if Gatekeeper CDRs include the number for the

Gatekeeper CDR - Destination Number destination participant in a CDR entry for this device type Yes / No NA
Specifies if Gatekeeper CDRs include the address for the

Gatekeeper CDR - Destination Address destination participant in a CDR entry for this device type Yes / No NA
Specifies if Gatekeeper CDRs include the call type,

Gatekeeper CDR - Call Type traversal or non-traversal for a CDR entry for this device Yes / No NA
type
Specifies if Gatekeeper CDRs include the call protocol for

Gatekeeper CDR - Call Protocol a CDR entry for this device type Yes / No NA
Specifies if Gatekeeper CDRs include the call bandwidth

Gatekeeper CDR - Bandwidth for a CDR entry for this device type Yes / No NA
Specifies if Gatekeeper CDRs include the cause code a

Gatekeeper CDR - Cause Code CDR entry for this device type Yes / No NA
Reporting Support
Collection of Call Detail Records (CDR) from this system type Yes / No No

asynchrounous from this system. Asychronous is used for Synchronous,
CDR Collection Method scale, but results in a delay before new records are NA

CDR - Supports Remote Site Address remote party of a call in the CDR record Yes / No NA

CDR - Supports Timestamp CDR record Yes / No NA

CDR - Supports Duration record Yes / No NA
CDR - Supports Direction record Yes / No NA

CDR - Call Protocol SIP) of a call in a CDR record Yes / No NA

CDR - Encryption Mode by the system for a call in a CDR record Yes / No NA

CDR - Bandwidth in a CDR record Yes / No NA

CDR - Cause Codes the system for a call in a CDR record Yes / No NA

CDR - Billing Codes a CDR record Yes / No NA

System Event - Ticket Log type that would appear in the Ticket Log. The Ticket Log Yes / No Yes
logs diagnostic ticket activity for the system

System Event - Trap Log logs SNMP Traps or specific feedback events from the Yes / No Yes
system

System Event - Connection Error Connection Error Log logs call connection errors reported Yes / No No
by the system

(ISDN), Lost Response (IP),
System Connection Reporting Got Response (IP), Got Response
Gatekeeper Registration
Error, None

System Event - Authentication Failures which logs alerts about failed logins to the system Yes / No No

System Event - Boot Log type that would appear in the Boot Log which logs Yes / No No
system startup events from the system
System Event - FTP Audit type that would appear in the FTP Audit Log which logs Yes / No NA
activity in the system's FTP interface
System Event - Low Battery on Remote type that would appear in the Low Battery Log which logs Yes / No NA
Control battery alerts from the system
Packet Loss Reporting calls as reported by the system Yes / No No
Overall Bandwidth Report the Network->Bandwith Usage report in TMS Yes / No No

Return on Investment Report the Return on Investment reports in TMS Yes / No No

CO2 Savings Report the CO2 savings report in TMS Yes / No No
Ticketing Support
Accepts ISDN Calls but no Bandwidth but TMS has not detected any ISDN bandwidth enabled Yes / No NA
in the system

Active Gatekeeper Address Blank gatekeeper address is empty Yes / No NA

Approaching Limit for Movi Licenses licenses. Triggered at 5% remaining or 50 remaining for Yes / No NA
installations greater than 1000 licenses.

Approaching Limit for System Licenses licenses. Triggered at 5% remaining or 50 remaining for Yes / No NA
Auto Answer Off System has auto answer set to off Yes / No NA
Bandwidth Error bandwidths are zero Yes / No NA

Blank System Name in Cisco TMS Yes / No No

Certificate Validation Error validation mode is enabled under Administrative Tools -> Yes / No NA
Configuration -> Network Settings

E.164 Alias or H.323 ID, but no IP Bandwidth bandwidth is configured for the system Yes / No NA

E.164 Alias, but no IP Bandwidth no IP Bandwidth' ticket Yes / No NA

FTP Configuration Error Cisco TMS management of the system Yes / No NA

Gatekeeper Configuration Error but the active and requested gatekeeper addresses do Yes / No NA
not match

Gatekeeper Id Registration Disabled Cisco TMS Scheduled conferences may not be reachable Yes / No NA

Gatekeeper Mode Off which prevents making or receiving calls via alias with Yes / No NA
this system
Gatekeeper Registration Failure gatekeeper registration has failed Yes / No NA
Gatekeeper Registration Problem Depreciated Yes / No NA

Host Name Mismatch in Cisco TMS. These values must match for Cisco TMS Yes / No NA
HTTP Error There is a problem connecting to the system via HTTP Yes / No No
HTTPS Connection Error Used only when web is restricted to HTTPS for a device Yes / No Yes

Incorrect Authentication Information to a problem with the configured username, password, Yes / No Yes
or admin password

Incorrect Cluster Master Address match the network address of the master node of the Yes / No NA
cluster
Incorrect Cluster Peer List peer list of the cluster master Yes / No NA

Incorrect Configuration match the shared configuration of the cluster master Yes / No NA

Incorrect Management Address system does not match any of the configured network Yes / No NA
Incorrect provisioning mode is configured as VCS, but is not marked 'Provisioned by Yes / No NA

Incorrect SNMP CN Administrative Tools -> Configuration -> Network Settings Yes / No NA

Incorrect SNMP Traphost addresses match any of the configured network Yes / No NA

Invalid MCU Prefix Configuration defined, but the Service Prefix and Registration prefixes Yes / No NA
do not match.

IP Bandwidth Configuration Error enable IP and H323 calls, but there is no IP bandwidth Yes / No NA

IP Zone Not Set for the system Yes / No NA
ISDN Configuration Error An enabled ISDN interface on the device is in alarm Yes / No NA
ISDN Zone Not Set set for the system Yes / No NA
Low Battery On Remote Control Low battery alert for the system's remote control Yes / No NA
Low Diskspace on System the system Yes / No NA

Low Diskspace on TMS Web Server TMS Web Server Yes / No NA

Low Max Participants On Service less participants Yes / No NA
Cisco TMS as a managed system Yes / No NA
Missing E.164 Alias ID' ticket Yes / No NA

Missing E.164 Alias and H.323 ID more meeting ports does not have either a E164 or Yes / No NA
H323ID configured

Missing ISDN Number or more meeting ports does not have a DN number Yes / No NA
configured

Missing Option Key(s) from the installed options on the cluster master Yes / No NA

New Movi Client Software Available now available for download Yes / No NA

New Software Available Yes / No No

No ISDN Bandwidth bandwidth configured Yes / No NA

No Ports Defined configuration Yes / No NA

No Service Contract Cisco Yes / No No

No System Contact Assigned system in Cisco TMS Yes / No Yes

No TMS CP Services the system Yes / No NA

No TMS ECP Services read from the system Yes / No NA

No TMS VS Services system Yes / No NA
No TMS-archiving Lines Defined Depreciated Yes / No NA

No TMS-transcoding Lines Defined Depreciated Yes / No NA
NTP Server Not Set cluster master Yes / No NA
Pending Configuration Changes For System Depreciated Yes / No NA

configured persistent name for the system Yes / No NA
System
Persistent Setting Mismatch Cisco TMS configured persistent settings for the system Yes / No NA
Port Count Exceeds License Depreciated Yes / No NA

Provisioning/FindMe Not Enabled this peer does not have provisioning enabled Yes / No NA
Scheduling Error Depreciated Yes / No NA

Service Contract Expired expired Yes / No No

Service Contract Expiring expire Yes / No No

SIP Registration Problem ticket Yes / No NA
SIP Server Registration Failure The system's SIP registration status is failed Yes / No NA
Software Version Differs from Cluster Master the cluster master Yes / No NA
Software Version Incompatible Depreciated Yes / No NA

SSH password expiry enabled may interfere with Cisco TMS management of the system Yes / No NA

System has reached resource limit capacity limit Yes / No NA

System is not registered with CUCM with Cisco UCM Yes / No NA

System must be restarted take effect Yes / No No
System Settings not found Depreciated Yes / No NA

The systems' manager system is not available reachable from Cisco TMS Yes / No NA

Time Zone Mismatch the Cisco TMS configured time zone for the system Yes / No No

Time Zone Not Set Cisco TMS Yes / No Yes

TMS Agent Diagnostics Critical Error Cisco TMS Agent Yes / No NA

TMS Agent Diagnostics Warning Cisco TMS Agent Yes / No NA
TMS Connection Error Cisco TMS is unable to communicate with the system Yes / No No
TMS Database File is Running Out of Space TMS database file Yes / No NA

TMS Server time out of sync database server are not synchronized Yes / No NA
TMSService Not Running One of the Cisco TMS services are not running Yes / No NA
use dynamic IP assignment (DHCP) Yes / No NA
assignment
Agent on the Cisco TMS Server Yes / No NA
Agent
Unable to Communicate with the TMS Agent Agent on the system Yes / No NA

Device Type Unique Ticketing are defined and reported by the device itself Yes / No No
TMS Agent version on the cluster master Yes / No NA
Cluster Master
CUCM server time is out of sync with TMS TMS server clcok. Time difference should be less than Yes / No Yes

enabled but Organization Top Level Domain Yes / No Yes
not set in CUCM
No Available Provisioning Licenses The provisioning license limit has been reached Yes / No NA
Approaching Limit for Provisioning Licenses remaining for installations greater than 1000 licenses. Yes / No NA

Provisioning mode is set to CUCM set to CUCM Yes / No NA

Provisioning mode is set to TMS is set to TMS Yes / No NA

Provisioning Extension Critical Error Extension Diagnostics for this node Yes / No NA

Provisioning Extension Warning Extension Diagnostics for this node Yes / No NA
the Provisioning Extension/TMSAgent Service Yes / No NA
Extension
Authentication Failure into one of it's management interfaces Yes / No No
Boot System has reported it has rebooted Yes / No No

Connected System has reported a call has connected Yes / No No
Connection Error an error Yes / No No
Disconnected System has reported a call has disconnected Yes / No No

Downspeeding Yes / No NA

Encryption Status Changed changed Yes / No NA

Flow Control reduced due to flow control Yes / No NA

Gatekeeper Registration has changed Yes / No NA

Got Response interface of the system Yes / No Yes

IP Conflict conflict with another device Yes / No NA

Link Down (ISDN) an error state Yes / No NA

Link Up (ISDN) good state Yes / No NA

Lost Response of the system Yes / No No

Low Battery in Remote remote control Yes / No NA

Other have a specific handler for Yes / No NA

Preregistered System Activated activated Yes / No NA

Rogue System Found discovered on the network Yes / No No
Scheduling The system has been added to a scheduled meeting Yes / No NA

Scheduling Error meeting Yes / No NA
System Activity The system has reported activity in it's FTP server Yes / No NA
System Type Changed The system's type as managed by TMS has changed Yes / No Yes
Upgrade Yes / No No

User Assistance Requested from the system Yes / No NA
Cisco MSE Cisco MSE
8050 8050 Cisco ISDN GW Cisco ISDN GW
Cisco VCS v7.2 Cisco VCS v6.1 v2.2(1.17) v2.1(1.18) v2.1(1.49) v2.0(1.51)
with TMS v13.2.1 with TMS v13.2.1 with TMS v13.2.1 with TMS v13.2.1 with TMS v13.2.1 with TMS v13.2.1
Yes Yes Yes Yes Yes Yes
IPv4, IPv6 IPv4, IPv6 IPv4, IPv6 IPv4, IPv6 IPv4, IPv6 IPv4
NA NA NA NA NA NA
Web Web Web Web Web Web
NA NA NA NA NA NA
ReadOnly (Uses DNS ReadOnly (Uses DNS ReadOnly (Uses DNS ReadOnly (Uses DNS
ReadWrite ReadWrite Hostname) Hostname) Hostname) Hostname)
None None None None None None
ReadOnly ReadOnly ReadOnly ReadOnly ReadOnly ReadOnly
IP Address, Host Name, MAC IP Address, Host Name, MAC IP Address, Host Name IP Address, Host Name IP Address, Host Name IP Address, Host Name
Address Address
ReadWrite ReadWrite None None None None

Idle, InCall, No HTTPS Idle, InCall, No HTTPS Idle, No HTTP Idle, No HTTP Idle, No HTTP Response Idle, No HTTP Response
Response Response Response Response
Yes Yes No No No No
Yes Yes No No No No
NA NA NA NA None None
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
ReadWrite(5 Entries) ReadWrite(5 Entries) None None None None
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA None None None None

ReadWrite ReadWrite ReadOnly ReadOnly ReadOnly ReadOnly
ReadWrite ReadWrite ReadWrite ReadWrite ReadWrite NA
ExternalManager Settings, ExternalManager Settings, Management URL Management URL Management URL None
Feedback Settings Feedback Settings
System Configuration System Configuration

Parameters, System Status, Parameters, System Status, None None None None
Option Keys Option Keys
Compare, Backup, Restore Compare, Backup, Restore None None None None
No (Special GK Page) No (Special GK Page) NA NA No (Special GW Page) No (Special GW Page)
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes No No No No
Yes Yes No No No No
Yes Yes No No No No
Yes Yes No No No No
TMS Managed TMS Managed TMS Managed TMS Managed TMS Managed TMS Managed
Yes Yes No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
No No No No No No
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
Gatekeeper Registrations, Gatekeeper Registrations,
Gatekeeper Active Calls, Gatekeeper Active Calls, List of Blades, Blade List of Blades, Blade Gateway Call Status View Gateway Call Status View
Gatekeeper Services, Gatekeeper Services, Details and Status Details and Status
Clustering Clustering
NA NA NA NA Yes Yes
Source Number, Destination Source Number, Destination

NA NA NA NA Number, Protocol, Bandwidth, Number, Protocol, Bandwidth,
Duration Duration
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
NA NA NA NA Yes No
No No NA NA NA NA
Fixed Value Fixed Value NA NA NA NA
No No NA NA NA NA
Yes Yes NA NA NA NA
Yes (Fixed) Yes (Fixed) NA NA NA NA
Yes Yes NA NA NA NA
Local Search, Cluster Search Local Search, Cluster Search NA NA NA NA
Name, Alias, IP Address, Type, Name, Alias, IP Address, Type, NA NA NA NA

Vendor, Cluster Peer Vendor, Cluster Peer
Yes Yes NA NA NA NA
Source Address, Source Alias, Source Address, Source Alias,

Destination Address, Destination Address,
Destination Alias, Bandwidth, Destination Alias, Bandwidth, NA NA NA NA
Call Type, Call Protocol, Call Type, Call Protocol,
Cluster Node Cluster Node
Local Search, Cluster Search Local Search, Cluster Search NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes (Gatekeeper CDR) Yes (Gatekeeper CDR) NA NA Yes (Gateway CDR) No
Synchronous Synchronous NA NA Asynchronous NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes Yes Yes Yes No
Yes Yes NA NA No No
Lost Response, Got Lost Response, Got

Got Response Got Response Lost Response, Got Response Lost Response, Got Response
Response Response
No No No No No No
NA NA No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
No No NA NA NA NA
No No NA NA NA NA
No No NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA No No
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA No No
Yes Yes No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA No No
NA NA NA NA NA NA
NA NA NA NA No No
NA NA NA NA No No
NA NA NA NA NA NA
Yes Yes NA NA NA NA
No No No No No No
Yes Yes No No No No
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
NA NA No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes NA NA Yes Yes
NA NA NA NA No No
NA NA NA NA Yes Yes
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
Yes Yes No No No No
NA NA NA NA No No
NA NA NA NA NA NA
Yes Yes No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
Yes Yes No No No No
Yes Yes No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
Yes Yes No No No No
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes No No No No
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
No No No No No No
NA NA NA NA NA NA
Yes Yes NA NA NA NA
Yes (Blade Alarms, Yes (Blade Alarms,

Yes (All VCS Alarm Types) Yes (All VCS Alarm Types) No No
Power, Voltages, Fan) Power, Voltages, Fan)
Yes Yes NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes Yes NA NA NA NA
Yes Yes NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Yes NA NA NA NA NA
Yes NA NA NA NA NA
Yes NA NA NA NA NA
No No No No No No

Yes Yes NA NA NA NA
Yes Yes NA NA No No
No No NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
No No NA NA NA NA
NA NA NA NA No No
NA NA NA NA No No
No No Yes Yes Yes Yes
NA NA NA NA NA NA
No No NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
No No No No No No
NA NA NA NA NA NA
Revision: 1
Cisco TelePresence
MCU v4.3(2.30)
v4.3
Feature Description Possible Options with TMS v13.2.1
Device Management
Auto Discovery supported by Auto Discovery can be added into TMS Yes / No Yes
Manually

IPv4/IPv6 Support system and TMS to manage the system IPv4, IPv6 IPv4, IPv6




Send Message Support the system Yes / No NA

Links to direct management interfaces management interfaces of the system Telnet, Web, FTP Web


System Image Snapshot itself to use for the System Image Yes / No No
Support level for managing the name of the system from ReadWrite, ReadOnly, ReadOnly (Uses DNS
System Name the systems's configuration
None Hostname)
None
System MAC Address system ReadOnly, None ReadOnly
Specifies which type of IDs can be used to track the IP Address, Host Name,
Available Primary System Identifiers system. IP Address, Host Name
MAC Address
None
of the system
device.
InCall, No SNMP
Response, Manager Idle, InCall, No HTTP
System Status System Not Available, Not Response, No HTTPS
Registered with CUCM Response
HTTPS Response


System Serial Number system ReadOnly, None ReadOnly

ISDN Bandwidth Capacity Automatic, Manual, None NA

ISDN Numbers Number(s) Automatic, Manual, None NA

IP Bandwidth Capacity bandwidth the system supports Automatic, Manual, None Automatic
E164 Numbers number(s) for the system ReadOnly
None
H323 ID alias for the system None
None
SIP URI alias(s) for the system ReadOnly
None
Encryption Detection encrypted calls Automatic, Manual, None Automatic

Embedded MCU Support multipoint capabilities for scheduling/call automation. Yes / No Yes

Embedded MCU Capacity video and audio participants the system supports for Automatic , Manual, None Automatic
internal MCU usage
Billing Codes Setting setting in the system's configuration NA
None
Billing Code List system to validate codes for calls made from the system Yes / No NA
directly
Microphone Mute of the system NA
None
Volume Setting the system NA
None
Auto-answer the system NA
None
H.323 Call Setup Mode system (Direct, Gatekeeper, etc) ReadOnly
None
Gatekeeper Address Configuration address of the system ReadOnly
None
Determine Active Gatekeeper Address system is currently registered to for H323 calling ReadOnly, None ReadOnly

Determine Current Gatekeeper Status registration status of the system ReadOnly, None ReadOnly

Gatekeeper Discovery Mode discovery mode of the system (auto, manual, etc) ReadOnly
None
H.323 Authentication Settings password settings of the system None
None
NTP Server Address address setting of the system None
None
None
None
SIP Mode Control of the system None
None
SIP Server Type the system None
None
Current SIP Registration Status of the system ReadOnly, None None

Active SIP Server Address system is currently registered to for SIP calling ReadOnly, None ReadOnly
SIP Server Address address of the system ReadOnly
None
SIP Server Discovery Mode mode of the system (Auto, Manual, etc) NA
None
SIP Authentication Settings username and password settings of the system None
None
SNMP Traphost address(es) setting of the system None
None
SNMP Community Name setting of the system ReadOnly
None
SNMP Location/Contact by the system None
None
Management URL URL/address defined in the system ReadWrite
None
Enforce Management Settings is enabled in TMS Administrator Tools. Management URL
None
Specifies the extended statuses available for this system System Configuration
Extended Status Info type under Extended Settings. Parameters, System Status
Specifies what additional settings are available for the Meeting ID Configuration,
Extended Settings Info system Default MCU Conference
Settings
configuration to the active configuration and restoring Compare, Backup,
Compare Settings None
the configuration for this system type. Restore, None
System Name, E164 Alias,
Persistent Settings Support None
H323ID Alias, SIP URI,
None
Detailed Monitoring of Active Calls statistics of active calls in the system Yes / No Yes

Call Status - Picture Layout system in the current call ReadOnly, None ReadOnly

Call Status - Remote Site Number current call from the system ReadOnly, None ReadOnly

Call Status - Remote Site Name current call as reported by the system ReadOnly, None ReadOnly

Call Status - Connection State current call from the system ReadOnly, None ReadOnly

Call Status - Call Direction call from the system ReadOnly, None ReadOnly

Call Status - Call Protocol call (H323, H320, SIP) from the system ReadOnly, None ReadOnly

Call Status - Call Type the current call from the system ReadOnly, None ReadOnly

Call Status - Call Bandwidth from the system ReadOnly, None ReadOnly

Call Status - Video Protocol the current call from the system ReadOnly, None ReadOnly
Call Status - Video Resolution the current call from the system ReadOnly, None None

Call Status - H239/DuoVideo Status current call from the system ReadOnly, None None

Call Status - Encryption Status current call from the system ReadOnly, None Yes

Call Status - Call Duration call from the system ReadOnly, None None

Call Status - Video Snapshots incoming and outgoing video streams of the current call ReadOnly, None None

Call Status - Dialing Call Status page for the system SIP, H323, ISDN, None SIP, H323

Configuration Templates to the system Yes / No No


on demand


Endpoint Services provide to the system
Contact
Managed
Secure-Only Mode Secure-Only management mode Yes / No Yes
Phone Book Support

Local Phone Book Support book of the system NA
None
Server Phone Book Support Global Directory, Polycom NA
GDS, None
Server Phone Book Configuration server phone book configuration in the system Yes / No NA
Scheduling Support
Device Reservation through TMS's Scheduling interfaces Yes / No Yes

Supported H.320 Networks for Dialing TMS supports for scheduling BRI, PRI, Serial, None None
Support for ISDN DID Configuration Mappings from a gateway to allow scheduling with those Yes / No Yes
DID numbers

Supported IP Networks for Dialing TMS supports for scheduling H.323, SIP, None H.323, SIP
Specifies if a participant can be scheduled to use a

Support for Specifying Network Interface for specific network interface when multiple may be Yes / No No
Participants available on the system
If the system supports scheduling participants on a

Networks Supported for Scheduling on a specific interface, which types of interfaces can be IP, PRI, V.35, G.703 NA
Specific Network Interface scheduled

Dial In Support the receiver of a scheduled call Yes / No Yes

Dial Out Support the originator of a scheduled call Yes / No Yes

Telephony Support telephone (audio-only) style call instead of a video call Yes / No Yes

One Button to Push Support calendar and conference join features for this system Yes / No NA
type
Extend Meeting Prompt Support (VC Master) prompts on this system and be selected as the 'VC Yes / No NA
Status Messages On-Screen system. Used for notifications about upcoming/ongoing Yes / No NA
meetings or dialing
Embedded MCU for Scheduling this system type for scheduled calls Yes / No Yes

Dialing DTMF Codes in outgoing calls connected. The DTMF string is suppulied during Yes / No Yes
conference booking

Conference Password entered by participants to connect to a scheduled Yes / No Yes

Picture Mode Support is host. Layouts may be the standard TMS layouts, or Device Specific

Encryption Support use encryption when this system type is the conference Yes, No, Device Template Yes
host

Transcoded Conferencing Support transcoding capabilities for scheduled conferences Yes, No, Device Template Yes
Dialing out to different sites at different rates different call rates for scheduled conferences hosted by Yes / No Yes
this system type

H239/DuoVideo Enabled Conferences H239/DuoVideo enabled for scheduled conferences Yes, No, Device Template Yes

PC Resolutions in Conference resolutions enabled when scheduling conferences hosted Yes, No, Device Template Yes
by this system type

HD Capable Conferences High Definition resolutions enabled when scheduling Yes, No, Device Template Yes

Distributed (Cascaded) MCU Scheduling MCU conferences when using this system type as a MCU Yes / No Yes

Mute Participant on Scheduled Connect first connected for conferences hosted by this system Audio, Video, None Audio, Video
type

Select Floor at Scheduling Time set to take floor control at time of booking for Yes / No Yes
Specifies if TMS allows setting of additional MCU specific

Extended MCU Settings parameters for the conference during scheduling Yes / No Yes

system type and display in Conference Control Center. TMS Scheduled, Adhoc, TMS Managed, Adhoc,
control Permenent, None Permenent

Detailed Monitoring of Active Call for active calls for this system type Yes / No Yes

Picture Layout the system in the current call and map to one of the Yes / No Yes
Change Confernece Picture Layout layout for a conference hosted by this system type TMS Standard, Device Device Specific
Specific, No
Individual Participant Layouts layout per participant when this system type is the Yes / No Yes
conference host
Video Snapshots system when it is the host of an active conference Confernence View, Per Per Participant
Call Bandwidth this system type is the conference host Yes / No Yes
Audio Protocol call when this system type is the conference host Yes / No Yes

Participant Audio Level participants when this system type is the conference host Yes / No No

Video Protocol call when this system type is the conference host Yes / No Yes

Video Resolution call when this system type is the conference host Yes / No Yes (Participant Pane)

H239/DuoVideo Status H239/DuoVideo channel in use for a call when this Yes / No Yes
Encryption Status when this system type is the conference host Yes / No Yes

Participant Detailed Statistics for a selected participant when this system type is the Yes / No Yes
conference host
Extending Conference TMS when this system type is the conference host Yes / No Yes

Add Participant running conference when this system type is the Yes / No Yes
confernece host
Remove Participant running conference when this system type is the Yes / No Yes
confernece host
Connect/Disconnect Participant existing participant in a conference when this system Yes / No Yes
Microphone Mute/UnMute Participant conference. Requires the system be managed by TMS Yes / No NA

Audio Mute/UnMute Participant incoming audio of a participant in a conference when this Yes / No Yes

Audio Mute/UnMute Outgoing Audio normally sent to a selected participant when this system Yes / No Yes

Video Mute/UnMute Participant a selected participant when this system type is the Yes / No Yes
conference host

Participant Diagnostic Alerts send by this system type for a specific participant Yes / No No
Block Fast Update Requests FURs from a participant when this system type is the Yes / No No
conference host

Set Floor/Release Floor participant a conference when this system type is the Yes / No Yes
confernece host

Set Important participant a conference when this system type is the Yes / No Yes
confernece host

Change Participant Display Name the conference for a participant when this system type is Yes / No Yes
the conference host

Send Message Support participating in a conference. Requires the system be Yes / No NA
managed by TMS
Specifies if user in CCC can send a message a participant

in the conference using the video stream sent by the
Inband Send Message Support conference host when this system type is the conference Yes / No Yes
host

Lock/Unlock Conference additional participants can not dial in when this system Yes / No Yes

Drag and Drop Participants between conferences on the MCU when this system type Yes / No Yes
Specifies if TMS can move participants from an active

Operator Conference conference to a special sidebar operator conference via Yes / No Yes
CCC

Specifies states TMS is able to represent for the system None, Idle, No Response,
Graphical Call Monitor Status Idle, No Response, InCall
InCall
Graphical Call Monitor Lines systems the system is in a call with Yes / No Yes
Reporting Support
Collection of Call Detail Records (CDR) from this system type Yes / No Yes

CDR Collection Method scale, but results in a delay before new records are Asynchronous

CDR - Supports Remote Site Address remote party of a call in the CDR record Yes / No Yes

CDR - Supports Timestamp CDR record Yes / No Yes

CDR - Supports Duration record Yes / No Yes
CDR - Supports Direction record Yes / No Yes

CDR - Call Protocol SIP) of a call in a CDR record Yes / No Yes

CDR - Encryption Mode by the system for a call in a CDR record Yes / No Yes

CDR - Bandwidth in a CDR record Yes / No Yes

CDR - Cause Codes the system for a call in a CDR record Yes / No Yes

CDR - Billing Codes a CDR record Yes / No No


system

System Event - Connection Error Connection Error Log logs call connection errors reported Yes / No No
by the system

(ISDN), Lost Response (IP),
System Connection Reporting Got Response (IP), Lost Response, Got Response
Gatekeeper Registration,
None


System Event - Boot Log type that would appear in the Boot Log which logs Yes / No Yes
System Event - FTP Audit type that would appear in the FTP Audit Log which logs Yes / No No
System Event - Low Battery on Remote type that would appear in the Low Battery Log which logs Yes / No NA
Overall Bandwidth Report the Network->Bandwith Usage report in TMS Yes / No Yes

Return on Investment Report the Return on Investment reports in TMS Yes / No No

CO2 Savings Report the CO2 savings report in TMS Yes / No No
Ticketing Support
Accepts ISDN Calls but no Bandwidth but TMS has not detected any ISDN bandwidth enabled Yes / No NA
in the system

Active Gatekeeper Address Blank gatekeeper address is empty Yes / No NA


Auto Answer Off System has auto answer set to off Yes / No NA
Bandwidth Error bandwidths are zero Yes / No Yes

Blank System Name in Cisco TMS Yes / No Yes

Certificate Validation Error validation mode is enabled under Administrative Tools -> Yes / No Yes

E.164 Alias or H.323 ID, but no IP Bandwidth bandwidth is configured for the system Yes / No Yes



Gatekeeper Configuration Error but the active and requested gatekeeper addresses do Yes / No NA
not match

Gatekeeper Id Registration Disabled Cisco TMS Scheduled conferences may not be reachable Yes / No Yes

Gatekeeper Mode Off which prevents making or receiving calls via alias with Yes / No Yes
this system
Gatekeeper Registration Failure gatekeeper registration has failed Yes / No Yes

HTTPS Connection Error Used only when web is restricted to HTTPS for a device Yes / No Yes

or admin password

cluster


Incorrect Management Address system does not match any of the configured network Yes / No Yes

Incorrect SNMP CN Administrative Tools -> Configuration -> Network Settings Yes / No Yes

Incorrect SNMP Traphost addresses match any of the configured network Yes / No No

Invalid MCU Prefix Configuration defined, but the Service Prefix and Registration prefixes Yes / No Yes
do not match.

IP Bandwidth Configuration Error enable IP and H323 calls, but there is no IP bandwidth Yes / No Yes

IP Zone Not Set for the system Yes / No Yes
ISDN Configuration Error An enabled ISDN interface on the device is in alarm Yes / No NA
ISDN Zone Not Set set for the system Yes / No Yes
Low Battery On Remote Control Low battery alert for the system's remote control Yes / No NA



H323ID configured

Missing ISDN Number or more meeting ports does not have a DN number Yes / No NA
configured




No ISDN Bandwidth bandwidth configured Yes / No NA


No Service Contract Cisco Yes / No No





NTP Server Not Set cluster master Yes / No No
Pending Configuration Changes For System Depreciated Yes / No NA

configured persistent name for the system Yes / No No
System
Persistent Setting Mismatch Cisco TMS configured persistent settings for the system Yes / No No


Service Contract Expired expired Yes / No No

Service Contract Expiring expire Yes / No No

SIP Server Registration Failure The system's SIP registration status is failed Yes / No No




System must be restarted take effect Yes / No NA



Time Zone Not Set Cisco TMS Yes / No Yes


TMS Connection Error Cisco TMS is unable to communicate with the system Yes / No Yes

use dynamic IP assignment (DHCP) Yes / No NA
assignment
Agent

Cluster Master
CUCM server time is out of sync with TMS TMS server clcok. Time difference should be less than Yes / No NA
enabled but Organization Top Level Domain Yes / No NA
not set in CUCM




Extension
Boot System has reported it has rebooted Yes / No Yes

Connected System has reported a call has connected Yes / No Yes
Connection Error an error Yes / No No
Disconnected System has reported a call has disconnected Yes / No No

Downspeeding Yes / No NA
Encryption Status Changed changed Yes / No No

Flow Control reduced due to flow control Yes / No No

Gatekeeper Registration has changed Yes / No No


IP Conflict conflict with another device Yes / No No

Link Down (ISDN) an error state Yes / No NA

Link Up (ISDN) good state Yes / No NA

Lost Response of the system Yes / No Yes

Low Battery in Remote remote control Yes / No NA

Other have a specific handler for Yes / No No

Preregistered System Activated activated Yes / No No

Rogue System Found discovered on the network Yes / No Yes
Scheduling The system has been added to a scheduled meeting Yes / No Yes
Scheduling Error meeting Yes / No No
System Activity The system has reported activity in it's FTP server Yes / No NA
Upgrade Yes / No No

User Assistance Requested from the system Yes / No No
Cisco TelePresence Cisco TelePresence Cisco TelePresence
MCU v4.2(1.50) Server v2.2(1.54) Server v2.3(1.50)
with TMS v13.2.1 with TMS v13.2.1 with TMS v13.2.1
Yes No No
IPv4, IPv6 IPv4, IPv6 IPv4, IPv6
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
NA NA NA
Web Web Web
Yes Yes Yes
No No No
ReadOnly (Uses DNS ReadOnly (Uses DNS ReadOnly (Uses DNS

Hostname) Hostname) Hostname)
None None None
IP Address, Host Name IP Address, Host Name IP Address, Host Name
None None None
None None None

Idle, InCall, No HTTP Idle, InCall, No HTTP Idle, InCall, No HTTP
Response, No HTTPS Response Response
Response
No No No
No No No
NA NA NA
NA NA NA
ReadOnly None (Configured in TMS) None (Configured in TMS)
None None None
ReadOnly None (Configured in TMS) None (Configured in TMS)
Automatic None None

ReadOnly NA NA
None None None
None None None
None None None
None None None
None None None
None None None
NA NA NA
None None None
None NA NA
ReadOnly NA NA
None NA NA
Management URL Management URL Management URL
None None None
System Configuration System Configuration System Configuration

Parameters, System Status Parameters, System Status Parameters, System Status
Meeting ID Configuration, Meeting ID Configuration, Meeting ID Configuration,
Default MCU Conference Default MCU Conference Default MCU Conference
Settings Settings Settings
None None None
None None None
Yes Yes Yes
ReadOnly None None
ReadOnly None None
ReadOnly None None
ReadOnly None None

None None None
None None None
Yes None None
None None None
None None None
SIP, H323 SIP, H323 SIP, H323
No No No
No No No
No No No
No No No
TMS Managed TMS Managed TMS Managed
Yes No No
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
None None None

Yes No No
H.323, SIP H.323, SIP H.323, SIP
No No No
NA NA NA
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
Yes Yes Yes
Yes NA No
Device Specific NA No
Yes No No
Yes Yes Yes

Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes No No
Audio, Video None None
Yes No No
Yes Yes Yes
TMS Managed, Adhoc, TMS Managed, Adhoc, TMS Managed, Adhoc,

Permenent Permenent Permenent
Yes Yes Yes
Yes No No
Device Specific No No
Yes No No
Per Participant Per Participant Per Participant
Yes No No
Yes No No
No No No
Yes No No
Yes (Participant Pane) No No
Yes No No
Yes No No
Yes No No
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
NA NA NA
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes
No No No
No No No
Yes No No
Yes Yes Yes
Yes No No
NA NA NA
Yes Yes Yes
Yes Yes Yes
Yes No No
Yes No No
Yes Yes Yes
Idle, No Response, InCall Idle, No Response, InCall Idle, No Response, InCall
Yes Yes Yes
Yes Yes Yes
Asynchronous Asynchronous Asynchronous
Yes Yes Yes
Yes Yes Yes
Yes Yes Yes

Yes Yes Yes
Yes No No
Yes No No
Yes Yes Yes
Yes Yes Yes
No No No
Yes Yes Yes
Yes Yes Yes
No No No
Lost Response, Got Response Lost Response, Got Response Lost Response, Got Response
No No No
Yes Yes Yes
No No No
NA NA NA
No No No
Yes Yes Yes
No No No
No No No
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
Yes Yes Yes
Yes No No
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
Yes NA NA
Yes Yes Yes

Yes Yes Yes
NA NA NA
NA NA NA
No No No
Yes No No
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
Yes Yes Yes
NA NA NA
Yes NA NA
No NA NA
Yes NA NA
Yes Yes Yes
Yes Yes Yes
NA NA NA
Yes NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
No No No
NA NA NA
NA NA NA
No No No
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
No No No
NA NA NA
No No No
No No No
NA NA NA
NA NA NA
NA NA NA
No No No
No No No
NA NA NA
No No No
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
No No No
Yes Yes Yes
NA NA NA
NA NA NA
Yes Yes Yes
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
No No No
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
NA NA NA
No No No
Yes Yes Yes

Yes No No
No No No
No No No
NA NA NA
No No No
No No No
No No No
Yes Yes Yes
No No No
NA NA NA
NA NA NA
Yes Yes Yes
NA NA NA
No No No
No No No
Yes NA NA
Yes Yes Yes
No No No
NA NA NA
Yes Yes Yes
No No No
No No No
Revision: 1
Polycom HDX Polycom HDX
v3.0.3 v2.6.0.2
Feature Description Possible Options with TMS v13.1.2 with TMS v13.1.2
Device Management
Auto Discovery supported by Auto Discovery can be added into TMS Yes / No Yes
Manually

IPv4/IPv6 Support system and TMS to manage the system IPv4, IPv6 IPv4




Send Message Support the system Yes / No Yes

Links to direct management interfaces management interfaces of the system Telnet, Web, FTP Telnet, Web


System Image Snapshot itself to use for the System Image Yes / No Yes
System Name the systems's configuration ReadWrite
None
None
System MAC Address system ReadOnly, None ReadOnly
Specifies which type of IDs can be used to track the IP Address, Host Name, IP Address, Host
Available Primary System Identifiers system.
MAC Address Name, MAC Address
None
of the system
device.
InCall, No SNMP
Response, Manager Idle, InCall, No SNMP
System Status System Not Available, Not Response,No HTTP
Registered with CUCM Response
HTTPS Response


System Serial Number system ReadOnly, None ReadOnly

ISDN Bandwidth Capacity Automatic, Manual, None None

ISDN Numbers Number(s) Automatic, Manual, None None

IP Bandwidth Capacity bandwidth the system supports Automatic, Manual, None Automatic
E164 Numbers number(s) for the system ReadWrite
None
H323 ID alias for the system ReadWrite
None
SIP URI alias(s) for the system None
None
Encryption Detection encrypted calls Automatic, Manual, None Automatic

Embedded MCU Support multipoint capabilities for scheduling/call automation. Yes / No No

Embedded MCU Capacity video and audio participants the system supports for Automatic , Manual, None None
internal MCU usage
Billing Codes Setting setting in the system's configuration None
None
Billing Code List system to validate codes for calls made from the system Yes / No No
directly
Microphone Mute of the system ReadWrite
None
Volume Setting the system ReadWrite
None
Auto-answer the system ReadWrite
None
H.323 Call Setup Mode system (Direct, Gatekeeper, etc) ReadWrite
None
Gatekeeper Address Configuration address of the system ReadWrite
None
Determine Active Gatekeeper Address system is currently registered to for H323 calling ReadOnly, None ReadOnly

Determine Current Gatekeeper Status registration status of the system ReadOnly, None ReadOnly

Gatekeeper Discovery Mode discovery mode of the system (auto, manual, etc) ReadWrite
None
H.323 Authentication Settings password settings of the system None
None
NTP Server Address address setting of the system ReadWrite
None
None
None
SIP Mode Control of the system None
None
SIP Server Type the system None
None
Current SIP Registration Status of the system ReadOnly, None None

Active SIP Server Address system is currently registered to for SIP calling ReadOnly, None None
SIP Server Address address of the system None
None
SIP Server Discovery Mode mode of the system (Auto, Manual, etc) None
None
SIP Authentication Settings username and password settings of the system None
None
SNMP Traphost address(es) setting of the system ReadWrite
None
SNMP Community Name setting of the system ReadOnly
None
SNMP Location/Contact by the system ReadOnly
None
Management URL URL/address defined in the system ReadWrite
None
on this type of system if 'Enforce Management Settings' Management URL,
Enforce Management Settings is enabled in TMS Administrator Tools. GDS Server Address
None
Specifies the extended statuses available for this system System Configuration
Extended Status Info type under Extended Settings. Parameters, System
Status
configuration to the active configuration and restoring Compare, Backup,
Compare Settings None
the configuration for this system type. Restore, None
System Name, E164 Alias, System Name, E164
Persistent Settings Support H323ID Alias, SIP URI, Alias, H323ID Alias
None
Detailed Monitoring of Active Calls statistics of active calls in the system Yes / No Yes

Call Status - Picture Layout system in the current call ReadOnly, None None

Call Status - Remote Site Number current call from the system ReadOnly, None ReadOnly

Call Status - Remote Site Name current call as reported by the system ReadOnly, None ReadOnly

Call Status - Connection State current call from the system ReadOnly, None ReadOnly

Call Status - Call Direction call from the system ReadOnly, None ReadOnly

Call Status - Call Protocol call (H323, H320, SIP) from the system ReadOnly, None ReadOnly

Call Status - Call Type the current call from the system ReadOnly, None ReadOnly

Call Status - Call Bandwidth from the system ReadOnly, None ReadOnly

Call Status - Video Protocol the current call from the system ReadOnly, None ReadOnly

Call Status - Video Resolution the current call from the system ReadOnly, None ReadOnly
Call Status - H239/DuoVideo Status current call from the system ReadOnly, None None

Call Status - Encryption Status current call from the system ReadOnly, None ReadOnly

Call Status - Call Duration call from the system ReadOnly, None None

Call Status - Video Snapshots incoming and outgoing video streams of the current call ReadOnly, None ReadOnly

Call Status - Dialing Call Status page for the system SIP, H323, ISDN, None H323

Configuration Templates to the system Yes / No Yes


on demand


Endpoint Services provide to the system None
Contact
Managed
Secure-Only Mode Secure-Only management mode Yes / No No
Phone Book Support

Local Phone Book Support book of the system None
None
Server Phone Book Support Global Directory, Polycom Polycom GDS
GDS, None
Server Phone Book Configuration server phone book configuration in the system Yes / No Yes
Scheduling Support
Device Reservation through TMS's Scheduling interfaces Yes / No Yes

Supported H.320 Networks for Dialing TMS supports for scheduling BRI, PRI, Serial, None PRI

Support for ISDN DID Configuration Mappings from a gateway to allow scheduling with those Yes / No No
DID numbers
Supported IP Networks for Dialing TMS supports for scheduling H.323, SIP, None H.323

Dial In Support the receiver of a scheduled call Yes / No Yes

Dial Out Support the originator of a scheduled call Yes / No Yes

Telephony Support telephone (audio-only) style call instead of a video call Yes / No No

One Button to Push Support calendar and conference join features for this system Yes / No No
type
Extend Meeting Prompt Support (VC Master) prompts on this system and be selected as the 'VC Yes / No No
Status Messages On-Screen system. Used for notifications about upcoming/ongoing Yes / No Yes
meetings or dialing
Embedded MCU for Scheduling this system type for scheduled calls Yes / No No

Dialing DTMF Codes in outgoing calls connected. The DTMF string is suppulied during Yes / No No
conference booking

Conference Password entered by participants to connect to a scheduled Yes / No No

Picture Mode Support is host. Layouts may be the standard TMS layouts, or N/A

Encryption Support use encryption when this system type is the conference Yes, No, Device Template Yes
host

Transcoded Conferencing Support transcoding capabilities for scheduled conferences Yes, No, Device Template N/A

Dialing out to different sites at different rates different call rates for scheduled conferences hosted by Yes / No N/A
this system type

H239/DuoVideo Enabled Conferences H239/DuoVideo enabled for scheduled conferences Yes, No, Device Template Yes

PC Resolutions in Conference resolutions enabled when scheduling conferences hosted Yes, No, Device Template Yes
by this system type
HD Capable Conferences High Definition resolutions enabled when scheduling Yes, No, Device Template Yes

Distributed (Cascaded) MCU Scheduling MCU conferences when using this system type as a MCU Yes / No N/A

Mute Participant on Scheduled Connect first connected for conferences hosted by this system Audio, Video, None None
type

Select Floor at Scheduling Time set to take floor control at time of booking for Yes / No No

system type and display in Conference Control Center. TMS Scheduled, Adhoc, TMS Scheduled,
control Permenent, None Adhoc

Detailed Monitoring of Active Call for active calls for this system type Yes / No Yes

Picture Layout the system in the current call and map to one of the Yes / No No
Change Confernece Picture Layout layout to one of the fixed TMS layouts for a conference TMS Standard, Device No
Individual Participant Layouts layout per participant when this system type is the Yes / No No
conference host
Video Snapshots system when it is the host of an active conference Confernence View, Per Conference View
Call Bandwidth this system type is the conference host Yes / No Yes

Audio Protocol call when this system type is the conference host Yes / No Yes

Participant Audio Level participants when this system type is the conference host Yes / No No

Video Protocol call when this system type is the conference host Yes / No Yes

Video Resolution call when this system type is the conference host Yes / No Yes

H239/DuoVideo Status H239/DuoVideo channel in use for a call when this Yes / No No
Encryption Status when this system type is the conference host Yes / No Yes

Participant Detailed Statistics for a selected participant when this system type is the Yes / No No
conference host

Extending Conference TMS when this system type is the conference host Yes / No Yes

Add Participant running conference when this system type is the Yes / No Yes
confernece host

Remove Participant running conference when this system type is the Yes / No Yes
confernece host

Connect/Disconnect Participant existing participant in a conference when this system Yes / No Yes

Microphone Mute/UnMute Participant conference. Requires the system be managed by TMS Yes / No Yes

Audio Mute/UnMute Participant incoming audio of a participant in a conference when this Yes / No No

Audio Mute/UnMute Outgoing Audio normally sent to a selected participant when this system Yes / No No

Video Mute/UnMute Participant a selected participant when this system type is the Yes / No No
conference host

Participant Diagnostic Alerts send by this system type for a specific participant Yes / No No

Block Fast Update Requests FURs from a participant when this system type is the Yes / No No
conference host

Set Floor/Release Floor participant a conference when this system type is the Yes / No No
confernece host

Set Important participant a conference when this system type is the Yes / No No
confernece host

Change Participant Display Name the conference for a participant when this system type is Yes / No No
the conference host

Send Message Support participating in a conference. Requires the system be Yes / No Yes
managed by TMS
Inband Send Message Support by the conference host when this device type is the Yes / No No
conference host

Lock/Unlock Conference additional participants can not dial in when this system Yes / No No

Drag and Drop Participants between conferences on the MCU when this system type Yes / No No

Specifies states TMS is able to represent for the system None, Idle, No Response, Idle, InCall, No
Graphical Call Monitor Status InCall Response
Graphical Call Monitor Lines systems the system is in a call with Yes / No Yes
Reporting Support
Collection of Call Detail Records (CDR) from this system type Yes / No Yes

CDR Collection Method scale, but results in a delay before new records are Synchronous

CDR - Supports Remote Site Address remote party of a call in the CDR record Yes / No Yes

CDR - Supports Timestamp CDR record Yes / No Yes

CDR - Supports Duration record Yes / No Yes

CDR - Supports Direction record Yes / No Yes

CDR - Call Protocol SIP) of a call in a CDR record Yes / No Yes

CDR - Encryption Mode by the system for a call in a CDR record Yes / No No

CDR - Bandwidth in a CDR record Yes / No Yes

CDR - Cause Codes the system for a call in a CDR record Yes / No Yes

CDR - Billing Codes a CDR record Yes / No No

system

System Event - Connection Error Connection Error Log logs call connection errors reported Yes / No Yes
by the system

(ISDN), Lost Response (IP), Lost Response (IP),
Got Response (IP),
System Connection Reporting Got Response (IP), Gatekeeper
Gatekeeper Registration, Registration
None


System Event - Boot Log type that would appear in the Boot Log which logs Yes / No Yes

System Event - FTP Audit type that would appear in the FTP Audit Log which logs Yes / No No

System Event - Low Battery on Remote type that would appear in the Low Battery Log which logs Yes / No Yes


Overall Bandwidth Report the Network->Bandwith Usage report in TMS Yes / No Yes

Return on Investment Report the Return on Investment reports in TMS Yes / No Yes

CO2 Savings Report the CO2 savings report in TMS Yes / No Yes
Ticketing Support
Accepts ISDN Calls but no Bandwidth but TMS has not detected any ISDN bandwidth enabled Yes / No Yes
in the system

Active Gatekeeper Address Blank gatekeeper address is empty Yes / No Yes

Auto Answer Off System has auto answer set to off Yes / No Yes
Bandwidth Error bandwidths are zero Yes / No No

Blank System Name in Cisco TMS Yes / No NA

Certificate Validation Error validation mode is enabled under Administrative Tools -> Yes / No NA

E.164 Alias or H.323 ID, but no IP Bandwidth bandwidth is configured for the system Yes / No NA



Gatekeeper Configuration Error but the active and requested gatekeeper addresses do Yes / No Yes
not match

Gatekeeper Id Registration Disabled Cisco TMS Scheduled conferences may not be reachable Yes / No NA

Gatekeeper Mode Off which prevents making or receiving calls via alias with Yes / No Yes
this system

Gatekeeper Registration Failure gatekeeper registration has failed Yes / No Yes

HTTPS Connection Error Used only when web is restricted to HTTPS for a device Yes / No No

or admin password

cluster


Incorrect Management Address system does not match any of the configured network Yes / No Yes


Incorrect SNMP CN Administrative Tools -> Configuration -> Network Settings Yes / No Yes

Incorrect SNMP Traphost addresses match any of the configured network Yes / No Yes
Invalid MCU Prefix Configuration defined, but the Service Prefix and Registration prefixes Yes / No NA
do not match.

IP Bandwidth Configuration Error enable IP and H323 calls, but there is no IP bandwidth Yes / No No
IP Zone Not Set for the system Yes / No Yes
ISDN Configuration Error An enabled ISDN interface on the device is in alarm Yes / No No
ISDN Zone Not Set set for the system Yes / No Yes
Low Battery On Remote Control Low battery alert for the system's remote control Yes / No Yes



H323ID configured
Missing ISDN Number or more meeting ports does not have a DN number Yes / No No
configured




No ISDN Bandwidth bandwidth configured Yes / No No


No Service Contract Cisco Yes / No NA





NTP Server Not Set cluster master Yes / No NA
Pending Configuration Changes For System Depreciated Yes / No No

configured persistent name for the system Yes / No Yes
System
Persistent Setting Mismatch Cisco TMS configured persistent settings for the system Yes / No Yes


Service Contract Expired expired Yes / No NA

Service Contract Expiring expire Yes / No NA

SIP Server Registration Failure The system's SIP registration status is failed Yes / No NA




System must be restarted take effect Yes / No NA



Time Zone Not Set Cisco TMS Yes / No No


TMS Connection Error Cisco TMS is unable to communicate with the system Yes / No Yes

use dynamic IP assignment (DHCP) Yes / No Yes
assignment
Agent

Cluster Master
CUCM server time is out of sync with TMS TMS server clcok. Time difference should be less than Yes / No NA
enabled but Organization Top Level Domain Yes / No NA
not set in CUCM




Extension
Boot System has reported it has rebooted Yes / No Yes

Connected System has reported a call has connected Yes / No Yes
Connection Error an error Yes / No Yes
Disconnected System has reported a call has disconnected Yes / No Yes

Downspeeding Yes / No No

Encryption Status Changed changed Yes / No No

Flow Control reduced due to flow control Yes / No No

Gatekeeper Registration has changed Yes / No Yes


IP Conflict conflict with another device Yes / No No

Link Down (ISDN) an error state Yes / No No

Link Up (ISDN) good state Yes / No No

Lost Response of the system Yes / No Yes
Low Battery in Remote remote control Yes / No Yes

Other have a specific handler for Yes / No No

Preregistered System Activated activated Yes / No Yes

Rogue System Found discovered on the network Yes / No Yes
Scheduling The system has been added to a scheduled meeting Yes / No Yes
Scheduling Error meeting Yes / No Yes
System Activity The system has reported activity in it's FTP server Yes / No No
Upgrade Yes / No No

User Assistance Requested from the system Yes / No Yes

Cisco TC Endpoints Feature Support

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Document Number: D14989

Specifies what IP networking can be used between the

Specifies if TMS is able to retrieve the type/model

Specifies if TMS is able to retrieve the type/model

Specifies if TMS has a unique icon for this system type

Specifies if TMS is able to send on-screen messages to

Specifies what links TMS provides directly access the

Specifies if TMS can display a user defined image with

Specifies if TMS can retrieve a snapshot from the system

Specifies which type of IDs can be used to track the

Support level for determining the software version of the

Support level for retrieving the serial number from the

Specifies if TMS is able to retrieve the service contract

Specifies if TMS is able to retrieve the license keys for

Support level for determining the system's ISDN Capacity

Support level for determining the system's ISDN

Support level for determining the maximum IP

Specifies if TMS is able to use the system's internal

Support level for determining the correct number of

Support level for managing the Auto-Answer setting of ReadWrite, ReadOnly,

Support level for determining the H323 Gatekeeper

Support level for managing the H.323 Gatekeeper

Specifies if TMS supports comparing a backed up

Specifies the settings TMS is able to actively enforce on

Support level to display the picture layout used by the

Support level to display the remote number of the

Support level to display the remote site name of the

Support level to display the connection state of the

Support level to display the call direction of the current

Support level to display the call protocol of the current

Support level to display the call type (Video, Audio) of

Support level to display the bandwidth of the current call

Support level to display the video protocol in and out of

Support level to display the video resolution in and out of

Support level to display the H239/DuoVideo status of the

Support level to display the encryption status of the

Support level to display the call duration of the current

Support level for displaying video snapshots of the

Specifies the types of calls TMS is able to dial from the

Specifies if TMS is able to push configuration templates

Specifies if TMS is able to compare the current system

Specifies if TMS is able to backup the system's

Specifies what on-demand services TMS is able to Todays Bookings, System

Specifies if this system type is supported within TMS's

Phone Book Support

Specifies the H.320 network interfaces of the system that

Specifies if the system can be configured in TMS for DID

Specifies the IP network protocols of the system that

Specifies if TMS is able to schedule this system type to be

Specifies if TMS is able to schedule this system type to be

Specifies if TMS can schedule this system type to place a

Specifies if TMS supports the One Button to Push (OBTP)

Specifies if TMS can display the TMS Extend meeting

Specifies if TMS can display messages onscreen to the

Specifies if for this system type, TMS can automatically

Specifies if TMS is able to set a password that must be

Specifies if TMS is able to configure the picture mode

Specifies if TMS is able to set a scheduled conference to

Specifies if participants can be scheduled to connect at

Specifies if TMS is able to schedule conferences with PC

Specifies if TMS is able to schedule conferences with

Specifies if TMS can schedule distributed (cascaded)

Specifies what TMS can schedule at booking time for a