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The Neonatal Integrative Developmental Care Model: Advanced Clinical Ap-
plications of the Seven Core Measures for Neuroprotective Family-Centered
Developmental Care
Leslie Altimier DNP, RN, MSN, NE-BC, Raylene M. Phillips MD, IB-
CLC, FABM, FAAP
PII: S1527-3369(16)30111-8
DOI: doi: 10.1053/j.nainr.2016.09.030
Reference: YNBIN 50706
Please cite this article as: Altimier Leslie, Phillips Raylene M., The Neonatal Integrative
Developmental Care Model: Advanced Clinical Applications of the Seven Core Measures
for Neuroprotective Family-Centered Developmental Care, Newborn and Infant Nursing
Reviews (2016), doi: 10.1053/j.nainr.2016.09.030
This is a PDF file of an unedited manuscript that has been accepted for publication.
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apply to the journal pertain.
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Leslie Altimier, DNP, RN, MSN, NE-BC
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LAltimier@gmail.com
Director of Global Education Programs
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Philips Healthcare
35 Warren St.
Newburyport, MA 01950
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513-706-8813
The Neonatal Integrative Developmental Care Model, which outlines seven core
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is a framework that guides clinical practice in many neonatal intensive care units
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(NICUs) around the globe. The seven neuroprotective core measures are depicted as
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3) Positioning & Handling, 4) Safeguarding Sleep, 5) Minimizing Stress and Pain, 6)
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Protecting Skin, and 7) Optimizing Nutrition (Figure 1). Skin to Skin Contact (SSC) is
considered the foundation for care of infants in the NICU and its importance as the
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“normal environment” and the ideal place of care is described. The mother/child dyad is
the center of the lotus surrounded closely by symbols representing various aspects of
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the infant now lives, the significance of the developing infant’s sensory system, and the
influence of people (patient, family, and staff) who help to create a healing environment
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for hospitalized infants and their families. The Neonatal Integrative Developmental Care
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In the United States, approximately 500,000 babies each year are born
prematurely at less than 37 weeks’ gestational age (GA) or low birth weight (less than
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2500 grams), and as many as 10 to 15% of these babies require treatment in the
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Neonatal Intensive Care Unit (NICU).[1, 2] The management of premature infants has
advanced over the past decades to the point that infants born as early as 23 weeks’
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gestation now have a chance of survival due to a multitude of technologic advances.
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This progress comes with great costs as premature infants are in the NICU for many
weeks or months, and many have impaired short and long-term outcomes.[3-7]
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Although physical and motor disorders may be more noticeable, preterm and
medically fragile infants are at greater risk for cognitive, social-emotional, mental health,
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behavioral, speech-language, and regulatory difficulties well into school age and
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beyond. [8-17]
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Neurodevelopment
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development of the neonate, paying particular attention to the stage of development that
occurs in the third trimester, the period of time in which preterm infant brains are
The neurologic and sensory systems do not exist as separate entities, but are
response, thereby leading to yet another sensory experience. This cyclic interdependent
action and reaction is the basis for neurobehavioral and neurosensory development.
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When premature infants have sensory experiences that are inappropriate for their stage
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of development (as often occurs in the NICU), their neurodevelopment occurs differently
than it would have in the protective environment of the womb. It is not surprising, then,
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to see different neurosensory and neurobehavioral outcomes in babies born
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prematurely compared to those born at term.
Recent evidence suggests that early preterm birth (<32 weeks GA) is a risk factor
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for Autism Spectrum Disorders (ASD). ASD is a group of complex neurodevelopmental
is not fully understood, the most consistent pathology includes curtailment of normal
development of the limbic system and abnormal development of the cerebellum and
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has increased over the past two decades and is estimated to affect one in 88 children in
the United States, according to the Centers for Disease Control & Prevention
(CDC).[22] Estimated prevalence of ASD in all preterm infants ranges from 12%-41%.
[19, 23-29] Neurodevelopmental abnormalities are well recognized among of very low
birth weight (<1500 grams) and very preterm infants (<32 weeks GA) and a growing line
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infant’s fragile neurologic system can pave the way to decreasing the negative effects of
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fetal development occurring outside the protective womb, in the extra-uterine
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Both the structural and functional development of the brain are shaped by the
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influence and interaction of several major factors. These include genetic endowment,
environment can influence or alter the expression or effect of genes through a process
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called epigenetics.
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needed for further development. Experiences that influence fetal, infant, and child
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development can come from their physical, sensory, chemical, nutritional, social, and/or
negative [35].
cell death. [36] Neuroprotective strategies are interventions used to support the
developing brain or to facilitate the brain after a neuronal injury in a way that decreases
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neuronal cell death and allows it to heal through developing new connections and
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pathways for functionality.[37]
The earlier in gestation a baby is born, the more vulnerable is its fragile brain and
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the more critical it is to provide effective and consistent neuroprotective care from the
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moment of birth in order to protect and support optimal brain development. As we strive
to continue to improve our morbidity and mortality rates, we are challenged to enhance
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the neuroprotective strategies for these infants, thus demonstrating the need for a
of the preterm infant and family in the NICU. Every baby, regardless of gestational age,
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deserves neuroprotective care throughout their hospitalization due to rapid brain growth
creating a healing environment that manages stress and pain while offering a calming
and soothing approach that keeps the whole family involved in the infant’s care and
hospital costs have been documented when neuroprotective education and subsequent
identifies seven distinct core measures that provide clinical guidance for NICU staff in
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delivering neuroprotective family-centered developmental care to preterm infants and
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their families in the NICU (See Figure 1).[41, 51, 52] Each core measure has a
Standard(s) with a policy or protocol that guides care of the infant/family as it relates to
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that specific core measure. Corresponding infant characteristics, which are measurable
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reflections of the desired core measure outcomes, are identified, and specific goals
within the NICU must occur in order to adopt new evidence-based practices. Changes
in care practices are usually not easy and success is dependent on introducing change
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(PDSA) have proven effective in initiating and sustaining changes that can result in
Foundation for Infant Care in the NICU: Skin to Skin Contact (SSC)
Skin-to-Skin contact (SSC) is the optimal environment for any newborn, but
particularly for the premature infant in the NICU. The defining feature of SSC is direct
contact between parental skin and infant skin, holding a diaper-clad infant on a parent’s
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bare chest in an upright prone position. Essentially, this is a PLACE of care, the “normal
environment.” Skin-to-skin contact care provides the right environment (place) for the
epigenes and the DNA and the neural circuits and the physiological regulation to
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function optimally. A mother and her baby are inextricably linked and to separate the
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two is highly stressful to both. Incubator care, while necessary if mother is unavailable,
is actually abnormal to the epigenes, DNA and the developing brain of an infant. Skin-
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to-skin contact (sometimes called Kangaroo Care) is a fundamental, essential
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component of neuroprotective and patient-family oriented care for hospitalized preterm
infants [54, 55]. Being skin to skin with mother protects the newborn from the well-
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documented negative effects of separation, supports optimal brain development and
became codified through the World Health Organization (WHO) into what is called
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“Kangaroo Mother Care” (KMC), a full-care strategy. [55] While SSC in most NICUs in
the United States is often not as comprehensive as KMC, any amount of SSC should be
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supports brain plasticity.[57] When practiced only six hours a week for 8 weeks, it has
infant brain activity. [58] Both maternal and paternal oxytocin levels have been shown to
significantly increase during SSC, reducing stress and anxiety responses in mothers
and fathers of preterm infants.[59] With this single activity, each of the 7
Neuroprotective Core Measures are supported. Skin-to-skin contact with mother (or
father) is the ultimate healing environment for newborn infants (Core Measure #1) [55],
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provides an opportunity to partner with families by giving parents an active role in their
infant’s care and healing (Core Measure # 2), facilitates supportive positioning and
handling (Core Measure # 3). Promotes maternal odors, which contributes to sleep
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cycling, thus safeguarding sleep [60] (Core Measure #4). SSC has been shown to
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foster optimal autonomic and physiologic stability and to reduce indices of pain, helping
to minimize stress and pain (Core Measure #5). It protects skin by providing humidity
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and supporting thermoregulation (Core Measure # 6). It increases mother’s milk supply
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and facilitates breastfeeding, optimizing nutrition (Core Measure # 7. In all these ways,
SSC promotes optimal brain development, supports healing and growth, improves
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maternal-infant bonding, reduces infection rates, and decreases length of hospital stay.
[54] For these reasons, SSC is seen as the foundation of all neuroprotective care.[55]
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environment of the NICU, including space, privacy and safety, the sensory environment
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of temperature, touch, proprioception, smell, taste, sound, and light, as well as people
(families and staff) and their interactions.[41] Premature infants have demonstrated
connection, and enable positive parental experiences. NICUs should also be designed
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to facilitate staff work and self-care, including quiet rooms for respite and debriefings
after stressful events. Nurses working in single family room NICU’s are less likely to
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Single Family Room (SFR) designs continue to gain broad acceptance as a way
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to improve the physical environment for the infant and improve family accommodations
for parents. Enhanced ability to control light and noise can result in improved infant
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sleep. SFR can also lead to reduced infection rates.[62] In January 2017, a new
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prototype room (“Extended Family Room/EFR”) will open at Memorial Children’s
Hospital in South Bend IN, which is modeled after Sweden’s University Hospital of
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Karolinska. The goal is to, not only, keep mothers and infants together, but to
accommodate the entire family unit in this new room. A second headwall for the mother,
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and space for an adult patient bed, including the required code clearances around the
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bed will increased the size of the new EFR to 430 SF. Each room will have a dedicated
Kangaroo Care chair to support both mothers and fathers in providing SSC.[62]
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While the ideal scenario is to have families intimately involved in care of their
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babies, when families cannot be present, rather than isolating those infants in SFRs,
stimulation, such as hearing the soft sounds of the human voices of staff. [62]
responsibility of the primary caregiver, which when the family is not present, is the
intervention for language development. When an adult patient is hospitalized and does
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not have the opportunity for family or visitors, the nurse takes time to talk to them, which
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Core Measure # 2: Partnering with Families
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Partnering with Families, Core measure # 2, is essential in order to optimize
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“premature” parents who are usually unprepared crisis of having their newborn in the
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NICU. Preterm deliveries are usually unexpected, families are often separated from
their support systems when their newly born infant is admitted to the NICU, a place
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many parents did not even know existed before this event. For most parents, the NICU
is an alien environment and their first experience in the NICU is usually a profound
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shock and very traumatic.[64] Their infant is attached to wires, cables, and equipment in
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a place that is far different from what they had planned. Parents of these NICU babies
are likely to experience greater emotional stress, depression, uncertainty about their
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baby’s future, financial stress and Post-Traumatic Stress Disorder (PTSD) than do
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parents of term infants. [65-67] Parents and families worry constantly while trying to
maintain optimism and hope. It is important to recognize that the intensive care
experience is not uniform and that family responses differ. Mental health providers
should be integrated into the NICU caregiving team to provide psychosocial support at
With every NICU admission, normal parent-infant bonding is forever altered. The
experience of having an infant in an intensive care unit impacts not only the vulnerable
infant and the parents’ physical and emotional health, but also affects the developing
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bond between the newborn and his or her parents.[69, 70] The NICU experience
impacts all family dynamics, not just during the intensive care unit stay, but also in the
months and years afterwards. For each family, the first experiences with their baby,
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whether in the home or the intensive care unit, can set the trajectory for the long-term
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parent-child relationship and the parent’s perspective of their parent roles.[71] Many
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NICU parents leave the NICU with mental health issues either caused or exacerbated
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by what happens to them there.[72]
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The emerging concept of “trauma informed care” is a transformative one.[73] The
NICU is a place of trauma and the integration of trauma-informed care into all aspects of
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care for infants and their families in the NICU can alleviate or transform some of the
trauma they have experienced in a more positive way.[68, 73-77] In recent years, health
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psychosocial support for parents of hospitalized infants and to recognize the emotionally
traumatic impacts of having an infant with medical illness. Parents learn their first
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lessons about being a parent inside of the NICU, and while many of these lessons will
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be useful in the future, an equal number will not only be unhelpful but potentially
threats to the establishment of secure and nurturing relationships, are at the mercy of
their hospital environment and often experience medical procedures and practices that
result in altered social interactions and emotional resilience.[79] Maternal distress early
bond between an infant and primary caregiver and how the bond affects the child's
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Theory, infant mental health involves the shared attention to the infant, the parent, and
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the early developing attachment relationship.[77, 82] There is increasing awareness in
psychology and obstetrics of the maternal mental health environment’s effect on fetal
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brain development and the psychological transition that occurs during pregnancy.[83]
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With this increased awareness, there is an accompanying understanding that
pregnancy marks the beginning of the parent-child relationship that is vital for the
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infant’s wellbeing. Even early fetal environment can alter mechanisms within the fetus
warm, caring, and stable is clear, as it results in the infant's ability to develop
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Because families are the constant in the infant’s environment, helping families
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achieve a positive outcome from their NICU experience should be a priority for staff
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[86]. Equilateral respect among all members involved in the partnership will promote
optimal patient care, enhance family satisfaction, and engage the healthcare team in
assumed for term infants), not merely protected from effects of toxic stress. [87] Early
connections and secure attachment [88]. A baby’s interaction with mother makes a
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significant difference in brain development, including brain structure and function.
maternal responsiveness and infant attachment [89]. SSC helps fathers in attachment,
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confidence, caregiving, and interactions with their premature infants. When the quality
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and/or quantity of parental care toward infants is limited, such as with preterm infants in
the traditional NICU setting, these adverse experiences can lead to negative changes in
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brain architecture and function [90].
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The NICU environment, although initially strange and even frightening to parents,
can become comforting and inviting with attentive and compassionate caregivers who
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enable parents to be at the bedside of their infant, coach them on how to understand
their baby’s behavioral cues and how to provide appropriate caregiving. Sensitive NICU
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staff can provide active listening as parents process their shock, anger, and grief over
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the loss of a normal pregnancy and/or normal healthy term infant, and empower them to
occur without the family. An example of this type of NICU care is seen in the Family
Integrative Model (FIC), a model of care focusing on partnering with families where, the
nurses support the parents through education, coaching and mentoring, to become
primary caregivers in their infant’s journey through neonatal care.[91] The practice of
Family Integrated Care has been successful in Estonia and in Canada, and is being
All families, even those who are struggling with difficulties, bring important
strengths to their infant’s experiences in the NICU. Parents must be viewed as vital and
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essential members of the caregiving team and active partners in the care of their infant,
rather than visitors to the NICU, and should be given 24-hour access to their infant.
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enhances the neurodevelopment of the infant through interventions that support both
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the infant and family unit.
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benefits such as decreased length of stay, increased satisfaction for both staff and
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parents, and enhanced neurodevelopmental outcomes for infants [94]. Having parents
provide much of their infant’s care in the NICU also improves short- and long-term
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outcomes among infants and reduces stress among parents.[93] A comprehensive
focus on the caregiver-child relationship offers families the support they need and
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The concept of Partnering with Families in the NICU includes a philosophy of care,
which acknowledges that over time, the family has the greatest influence over an
zero-separation, where skin-to-skin contact is the norm, is the ideal model of care to
premature infant’s body as closely as possible to the position the baby would have been
in the womb. In utero, the infant is contained in a circumferential enclosed space with
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360 degrees of well-defined boundaries. Providing developmentally supportive
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positioning in the NICU is essential for optimal musculoskeletal development, which
influences not only neuromotor and musculoskeletal development, but also physiologic
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function and stability, thermal regulation, bone density, neurobehavioral organization
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and sleep facilitation, calmness and comfort, skin integrity, optimal growth, and brain
physiologic outcomes and sleep states; however, developmental positioning has not yet
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known in the evidence and what is practiced in some NICUs, and although it is clear
how to improve the developmental positioning proficiency of the nurses providing the
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Supporting body containment of the infant in the NICU environment increases the
expenditure. Forming a “nest” with soft boundaries, as well as a padded foot-roll for
Infants who are contained within soft boundaries are usually more calm, require less
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medication, sleep longer and gain weight more rapidly. Ensuring secure containment
with firm bendable positioning aids [Bendy Bumper, (Philips)] promotes a reflex stimulus
for extremity extension and subsequent flexion recoil, furthering the ability of the baby to
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remain in a midline, flexed and contained position. Therapeutic supportive positioning
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devices must allow spontaneous movement, provide tactile and proprioceptive
containment, and displace infant body weight when placed in alternative positions, such
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as prone. Providing ventral support [such as with the Prone Plus (Philips, Boston, MA)]
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utilizes the natural force of gravity to assist in proper prone positioning and ventral
support of premature infants, by making it possible to keep their shoulders rounded and
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hips flexed, as they would have been inside the womb. The unique memory foam
elevates the infant’s upper body to promote flexion without placing excessive pressure
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with the infant’s extremities flexed and contained, which may require a four-handed
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technique in very fragile infants. A preterm infant, when handled for reasons such as
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negatively for several minutes during and after the procedure until becoming exhausted.
This results in an unnecessary expenditure of energy that can, even well after the
procedure has ended, result in signs of distress, pain and/or instability that may be
Frequent handling and touching can disturb sleep leading to decreased weight
gain, decreased state regulation, and more importantly, detrimental effects on brain
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development. Attention to appropriate timing of caregiving according to the infant’s
sleep and arousal is important, as better sleep organization has been correlated with
improved outcomes [102]. Because infants do not always tolerate all of the handling
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and care that is being clustered into one caregiving period, the practice of clustering
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care should be based on infant’s behavioral cues. Cues provide communication about
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an infant’s physiological status and needs at any given time. Caregiving based on infant
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cues involves a relationship where messages that the infant communicates may guide
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the timing for interventions or opportunities for sensory input and interaction. These
cues also indicate how the infant tolerates stimuli and stimulation and when they need a
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break or individualized support.
parents and babies, but can save nurses time by involving parents in caregiving tasks
individual infant cues requires a paradigm shift from task-oriented and scheduled care
outcomes.
of sleep for the infant in the NICU. Sleep patterns of preterm infants undergo age-
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dependent maturational changes and sleep preservation is essential for the normal
neurodevelopment and adequate growth and healing of these infants[103, 104]. Quiet
sleep (QS) is necessary for energy restoration and the maintenance of bodily
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homeostasis. Active sleep (AS is important for sensory input processing, memory
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encoding, and consolidation and learning. Sensory inputs, especially during critical
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At approximately 28 weeks’ gestation, individual sleep patterns begin to emerge
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characterized by rapid eye movement (REM) and non-rapid eye movement (NREM)
sleep periods. REM and NREM sleep cycling are essential for early neurosensory
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development, learning and memory, and preservation of brain plasticity for the life of the
individual [106]. Preservation of “brain plasticity”, the ability of the brain to constantly
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process throughout childhood and adult life. Sleep deprivation (both REM and NREM)
subsequent learning, and long-term effect on behavior and brain function. Facilitation
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and protection of sleep and sleep cycles are essential to long-term learning and
and decrease arousals from sleep. Preterm infants are more likely to remain in a
sleeping state when they are in the prone position.[108] The number of arousals per
hour from sleep is highest in the supine position and least in the prone position.[109]
The design of SFR’s, where every patient room has a window can help maintain
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circadian rhythms for the baby, parents, and staff. NICU babies and their parents may
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have long stays in the hospital, and daylight supports a sense of normalcy by providing
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Core Measure # 5: Minimizing Stress & Pain
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Minimizing Stress and Pain, Core Measure # 5 is especially important in the
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developmentally unexpected, and often harsh, environment of the NICU where even
routine cares can be stressful, and often painful, to premature infants. From the first
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moments after birth, the premature infant is subjected to noxious sounds, bright lights,
and a multitude of stressful and painful procedures along with repetitive, non-nurturing
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handling and separation from mother. Seemingly typical handling and caregiving by the
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NICU staff such as bathing, weighing, and diaper changes are perceived as stress to
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the prematurely born infant [110, 111]. This altered sensory experience is inherently
Infants who spend their first weeks or months of life in the NICU may
medical procedures, and possibly to physical pain or discomfort related to illness, these
infants may not have consistent support from a parent or professional caregiver to
provide a buffer to help them stay regulated and recover from these stresses. Toxic
stress has been linked to changes in the developing brain, negatively impacting the
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creation of neural connections and this impact is likely to be more pronounced in
NICU stressors and painful interventions can raise cortisol levels, limiting
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neuroplastic reorganization and therefore, learning and memory of motor skills. Infants
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who are exposed to repeated painful experiences can have negative short- and long-
term consequences for brain organization during sensitive periods of development [113,
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114]. Adverse neurodevelopmental outcomes following neonatal intensive care are well
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documented. Increased exposure to procedural pain has been associated with poorer
cognitive and motor scores, impairments of growth, reduced white matter and
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subcortical gray matter maturation, and altered corticospinal tract structure.[115-118]
reducing the likelihood of programming abnormal stress responsiveness which will help
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physiological and behavioral distress and may also improve acute and long-term
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outcomes.[120]
as the “fifth” vital sign needs to be assessed utilizing a standardized pain assessment
tool. With the assessment of pain, comes management through pharmacologic and
(mother’s milk) has been associated with comfort and diminished pain response in both
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term and preterm infants.[124] These findings support the hypothesis that infants
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remember, recognize, and prefer smell that is associated with their prenatal
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recognition (mother’s voice, heartbeat, and music).[125-127]
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Core Measure # 6: Protecting Skin MA
Protecting Skin, Core Measure # 6 is multifaceted. Functions of the skin include
thermoregulation, fat storage and insulation, fluid and electrolyte balance, barrier
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protection against penetration and absorption of bacteria and toxins, sensation of touch,
pressure, and pain, and conduit of sensory information to the brain, thus impacting
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neurodevelopment. Immature skin structures of premature infants are very different than
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the skin of full-term infants. The premature infant has an underdeveloped skin barrier,
which puts the infant at risk for high water loss, electrolyte imbalance, thermal instability,
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infection.[128] Infants in the neonatal intensive unit are at risk for skin compromise due
medical diagnosis, etc., as well as the presence of dressings, tapes, adhesives and
various medical devices, such as IVs, and CPAP or nasal prongs, that are essential to
their care.[129]
practices, and use of adhesives for babies in each stage of development should be
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incorporated into unit practices and policies. Improved skin outcomes can be realized by
utilizing the most evidence-based skin care guidelines available along with careful
monitoring and gentle, consistent handling, positioning and cares, The key to achieving
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optimum skin condition is through the utilization of validated skin assessment tools to
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assess the skin condition and evaluate attributes that indicate skin compromise.[130]
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Core Measure # 7: Optimizing Nutrition
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Optimizing Nutrition, Core Measure # 7 has well-documented effects on infant
modality available to health care providers to reduce the risk of common causes of
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infant morbidity. Because breast milk is the most well-tolerated substrate for enteral
feedings in the premature infant, full enteral feedings are reached sooner when breast
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milk is used, thereby decreasing the total days of TPN needed and the potential for
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prematurity (ROP) have been demonstrated when breast milk is used for enteral
feedings.[132] Additionally, deeper nuclear gray matter brain volume and better IQ,
have also been found in preterm infants fed breast milk.[133, 134] Because of the
many documented benefits of human milk for the preterm infant, supporting mothers in
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the initiation and maintenance of adequate breast milk supply should be a major focus
in the NICU.
Even when adequate breast milk is available, most premature neonates learn to
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eat via nipple (bottle) feeding. Immature feeding is a common reason for prolonged
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hospital stays for premature infants and persistent poor feeding can result in hospital
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feeding success because only 53% of brain cortical volume is present at 34-weeks
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gestation when an infant is just beginning oral feeds.
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Oral feeding is a complex task for premature infants and requires a skilled
caregiver in assisting the infant in achieving a safe, effective, and pleasurable feeding
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when initiating oral feedings in the premature neonate. Goals for successful infant-
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driven feedings are that oral feedings be safe, functional, nurturing, and individually and
regulated by the same autonomic nervous system. The autonomic control of the
stomach includes a cephalic phase that prepares the stomach for food, followed by a
gastric phase. The cues for these phases are primarily olfactory, but also linked to state
feeding schedule to his own sleep cycle, rather than the clock.[135]
Educating staff and parents about infant cues and specialized feeding
techniques for breastfeeding and bottle feeding are essential as they are the foundation
for continued success and prevention of future oral aversions.[136] As with the previous
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core measures, a validated tool (feeding readiness, quality of feeding, and caregiver
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Breastfeeding difficulties can impact the fragile mother-infant relationship;
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therefore, providing support for breastfeeding mothers in learning to feed their preterm
infants at the breast, as well as learning to feed with a bottle (with expressed breast milk
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or preterm formula) is important and should not be left for the day of discharge.[138]
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Daily skin-to-skin contact/holding can facilitate early “practice” breastfeeding sessions
for mothers and babies. Assuring that breastfeeding infants are competent and mothers
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are comfortable with breastfeeding well before discharge should be a priority.
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Working in the NICU is, by nature, a highly stressful job and rates of burnout and
compassion fatigue are high among NICU staff. Protecting the mental health of NICU
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staff is not only important for their personal wellbeing, but ultimately protects the quality
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and integrity of their work in caring for babies and families. When efforts are made to
Because of the highly technical nature of medical care in the NICU, much
attention is paid to clinical training, but relatively little training is provided on optimizing
given on how to educate, coach and mentor parents and families of babies in the NICU.
educate, coach and mentor parents to become active participants in their infant’s care
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and are also expected to provide active listening and psychosocial support to parents as
they negotiate the crisis of having a baby in the NICU. This is a monumental task with
short- and long-term implications for the quality of life during the NICU admission for
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both parents and NICU staff, which can ultimately influence the baby’s health and well-
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being. NICU staff cannot be expected to meet this expectation without specific and
ongoing education and training. Equipping NICU staff with the skills necessary to
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education, coach, mentor and support parents and providing NICU staff with the support
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they need to do so is critical to the success of family-centered developmental.
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Mental health professions should be an integral part of the NICU team and can,
not only support parents, but can also provide support for staff. Comprehensive
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psychosocial support to parents whose infants are hospitalized in the NICU can provide
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Staff who develop burnout may have further reduced ability to provide effective
support to parents and babies.[140] Education about self-care and recognizing signs of
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burnout and compassion fatigue can be provided by mental health professions. Staff
should be supported in ethical decision making and coached in sorting out personal and
NICU family moral values that may differ. Debriefings and “pauses” after stressful
standards related to each the above stated topics to promote the psychosocial support
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of parents with babies in the neonatal intensive care unit.[67, 68, 139-144]
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Perhaps the most important aspect of “neuroprotection” for NICU staff is
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frequent, regular, and sincere appreciation for their dedication and the quality of care
they provide in the NCIU. Both private and public acknowledgements of ongoing and
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extraordinary efforts can boost morale and motivate staff to continue to improve the
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care they provide to babies and families in the NICU
strategy for reliably identifying the source of problems and testing changes designed to
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improve and sustain change. It is always challenging to find ways to translate ideas into
actionable change at the frontline where patient care can be impacted. Utilizing Edward
Deming's PDSA cycle is an effective model for learning and change management. This
model incorporates the application of Plan, Do, Study, Act (PDSA) in order to help
teams improve the quality of care. Improving quality is about making healthcare safer,
more efficient, patient-centered, timely, effective and equitable. The PDSA cycle can
help identify, describe, and provide structure for a natural process whereby
groups/teams initiate change within their system. Using this explicit framework for
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managing a change program ensures the team does not drift from the initial objectives,
and also ensures actual achievable and valid measurements are identified. Clinically
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as well as to promote teamwork, are further outlined in Appendix A.[52, 145, 146]
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This model of quality improvement emphasizing change management principles
related to neuroprotective practices has been utilized world-wide via the Wee Care
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Neuroprotective NICU Program (Wee Care; Philips).[147] The Wee Care training and
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consultative program combines evidence-based practices with seven core measures for
NICU staff, has been shown to improve noise and light levels in the NICU, improve
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satisfaction, decrease length of hospital stay, and decrease hospital costs.[43, 49, 148-
150] Facilitating the best outcomes for premature infants and their families has been
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achieved by optimizing the NICU environment, caregiving practices, caring for staff, as
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well as families. [41, 52] The identification of overarching goals with defined aim
statements for each core measure has assisted many NICUs across the globe in
Summary
High-risk infants are both dependent on and vulnerable to the NICU environment.
While dependent on the NICU for the maintenance of their physiologic functions during
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recovery from the insult of being born too soon, they are also vulnerable to all the
stressors inherent in having fetal development occur outside the womb in the artificial
environment of the NICU. As the preterm infant matures, the quality of the environment
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in which the infant resides plays a critical role in the trajectory of recovery, growth and
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development.
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preterm behavioral cues makes it possible for NICU caregivers and parents to provide
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individualized developmentally appropriate, neuroprotective care to each infant.
containment, supportive boundaries, and flexed positions help to simulate the womb
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that was lost prematurely. By minimizing stress and pain, safeguarding sleep,
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protecting skin and optimizing nutrition, NICU caregivers can enhance the daily
experience of the infants in their care and increase the chances of achieving optimal
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physical, cognitive, and emotional outcomes. NICU staff do not learn these skills during
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developmental caregiving theory and practice. They also need education on how to
provide psychosocial support and effectively communicate with families who are
experiencing the crisis of having a baby in the NICU. It is important to “care for the
caregiver” by providing NICU staff with the support they need due to the stressful nature
Changes in developmental care can often begin with a few motivated caregivers
altering the way they care for premature infants. Role modeling, mentoring, and
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collaboration are key in the promotion of optimal developmental care. An overarching
goal is to achieve an effectively healing, peaceful, and satisfying environment for NICU
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Developmentally supportive care is sometimes perceived as “nice,” yet optional.
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It is sometimes thought of as “fluff” in a primarily technologically-driven environment.
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Ignorance of, or dismissal of, the growing body of evidence about the importance of
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providing neuroprotective care for preterm infants is no longer acceptable. Consistent
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acceptance, practice, and accountability must be established to provide the high-quality
care every infant and family deserves. Use of established guidelines, policies, and
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procedures to guide neonatal practice is essential. Healthcare professionals must be
cognizant of the growing body of research regarding the impact of the NICU
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Figure 2: Core measure # 1 of The Neonatal Integrative Developmental Care model:
The Healing Environment
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Appendix A: Clinical Applications of Neuroprotective Interventions related to the Seven
Core Measures of Neuroprotective Family-Centered Developmental Care
Core Measure # 1: Healing Environment[34, 41, 52, 55, 61, 139, 141, 145]
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Standard: A policy/procedure/guideline on the Healing Environment including physical space and privacy as well as the
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protection of the infant’s sensory system exists and is followed throughout the infant’s stay
Infant Goals Neuroprotective Interventions
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Characteristics
Stability of the infant’s An environment will be General
autonomic, sensory, maintained that promotes ~Educate, coach, and mentor parents on the importance of creating a
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motoric, and state healing by minimizing the healing environment that protects the developing sensory system of the
regulation systems impact of the artificial preterm infant. Emphasize their central role in the healing environment as
extrauterine NICU parents and as active members of the caregiving team.
environment on the Skin-to-skin Contact
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developing infant’s brain ~ Facilitate early, frequent, and prolonged skin-to-skin contact (SSC)
~ Encourage zero-separation between parents and infant
~ Provide comfortable and safe reclining chair or adult bed for early,
frequent, and prolonged SSC
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Space
~ Maintain a private and safe environment for the infant and family that
consists of a minimum of 120 sq. ft. per patient
~ Provide organized, non-cluttered space for family to support comfortable
and private caregiving
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~ When renovations are planned, advocate for SFR and promote utilization
of the latest standards from the “Recommended Standards for Newborn
ICU Design” at http://www3.nd.edu/~nicudes
Tactile:
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- If ELBW, provide humidity during the first two weeks after birth
- Provide care in incubator or SSC until infant can maintain own
temperature
Vestibular:
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confronting an infant during care and eliminate all inappropriate or
unnecessary sources of stimulation
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~ Create and implement an individualized developmental care plan for each
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infant
~ Provide guidance to parents on how to create and sustain a healing
environment with respect to sensory exposures and experiences
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~ When renovation the NICU environment, advocate for optimal family
support spaces and resource-supports
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Core Measure # 2: Partnering with Families[52, 55, 67, 87, 141-143, 145, 151]
Standard 1: A policy/procedure/guideline on Partnering with Families to include unlimited access to ensure around-the-clock
information and access to their baby exists and is followed throughout the NICU.
Standard 2: There is a specific mission statement addressing Partnering with Families
Standard 3: NICU staff are competent in educating, coaching and mentoring parents in infant caregiving skills and in providing
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psychosocial support to NICU families.
Infant Characteristics Goals Neuroprotective Interventions
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~ Infant’s response to ~ Family-centered care is ~ Facilitate early, frequent, and prolonged skin-to-skin contact
parental interactions supported from birth or as ~ Encourage zero-separation between parents and infant
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soon as a NICU stay is ~ Educate, coach, and mentor parents in becoming active participants in
anticipated (antenatally if their baby’s care in supporting their infant’s developmental goals
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possible) ~ Acknowledge where the family is in regards to stages of grief and loss
and provide individualized and appropriate resources as needed
~ Parents will be viewed not ~ Actively listen to families’ feelings and concerns (both verbal and non-
as “visitors” but as equal & verbal)
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vital members of the ~ Incorporate parents as full participator
caregiving team with zero- ~ Accommodate the presence of families in the NICU and encourage
separation supported and participation in medical rounds and nursing hand-offs
encouraged (24-hr/day) ~ Share information with families in a tone of voice that preserves
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confidentiality
~Parents will be supported ~ Support families with a warm, respectful, and welcoming manner
& encouraged as the ~ Promote flexibility to welcome and families and support consistently at
primary and most important all times of the day
caregivers for their infant, ~ Encourage families to personalize their infant’s bed space and make the
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after birth, or later in the and safety concerns while in the NICU
NICU will be supported at all ~ Provide parents with full access and input to both written and electronic
points of care medical records
~ Encourage and empower parents as they develop confidence in their
own abilities to continue caring for their baby when going home
~Provide staff education related to principles of Family-centered care and
how to support parents’ caregiving roles
~ Provide anticipatory guidance regarding the grieving process to mothers
and fathers, and other family members, recognizing they all may grieve
differently
~ Provide psychosocial support for all members of the family, including
grandparents and the baby’s siblings
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during handling maintained throughout ~ Educate, coach, and mentor parents in how to positon, contain and
positioning changes and handle their infant in a developmentally appropriate manner
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-Ability to maintain tone handling activities as well as ~ Provide infants with positioning supports needed to maintain optimal
and flexed postures with during periods of rest and tone and position and to remain either in a quiet, restful sleep or a
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and without supports sleep. relaxed, comfortable wakefulnes
~Parents will be educated, ~ Utilize a validated & reliable positioning assessment tool [i.e. Infant
Positioning Assessment Tool (IPAT)] routinely to ensure appropriate
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coached, and mentored in
how to position and handle positioning and encourage accountability
their infant ~ Maintain a midline, flexed, contained, and comfortable position at all
~Preventable positional times utilizing appropriate positioning aids and boundaries
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deformities will be ~ Provide appropriate ventral support to ensure flexed shoulders/hips
eliminated or minimized by ~ Provide swaddling when bathing and weighing
maintaining infants in a ~ Avoid doing procedures with infant in a prone position where he/she is
midline, flexed, contained, unable to use self-comforting abilities
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and comfortable position ~ Anticipate, prioritize, and support the infant’s individualized needs
throughout their NICU stay during each care-giving interaction to minimize stressors known to
-The caregiver sees her or interfere with normal development
himself in partnership with ~ Engage with infant and let behavior of infant guide care
the baby so that caregiving ~ Assess infant sleep-wake cycle to evaluate appropriate timing of
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initiating all caregiving promote sleep in their infant
-Infant’s maturity and activities ~ Utilize a validated & reliable scale to assess sleep-wake states to
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readiness for Back-to-Sleep promote sleep
Protocol -Prolonged periods of ~ Protect sleep cycles, and especially REM sleep. Avoid sleep
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uninterrupted sleep will be interruptions, bright lights, loud noises, and unnecessary disturbing
protected activities.
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~ Protect quiet sleep states by providing flexibility in timings of care
- Infants will be ~ Engage with infant and let behavior of infant guide care
transitioned to Back-to- ~ Individualize all caregiving activities by clustering cares based on infant
Sleep Protocol when sleep-wake states. Take care not to over-stress infant with too many
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developmentally clustered cares at once.
appropriate ~ If necessary to arouse a sleeping infant, approach using a soft
voice/whisper followed by gentle touch
~ Support smooth transitions back to restful sleep before stepping away
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from bedside
~ Promote a quiet environment to ensure uninterrupted sleep
~ Protect the eyes from direct light exposure and maintain low levels of
ambient light
~ Use incubator covers to protect the infant from direct light
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visual development, REM, and NREM sleep cycles, and thus optimal brain
development.
~ Provide developmental care appropriate for the age and maturation of
the infant including supportive positioning to promote restful sleep
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Sleep well before discharge and role model this behavior in the NICU
~Provide tummy-time/prone-to-play time routinely for infants that are
Back-to-Sleep
~Coach, educate, and mentor parents about the importance and rationale
for Back-to-Sleep and tummy-time
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Core Measure # 5: Minimizing Stress & Pain:[52, 123, 141, 145, 152, 153]
Standard: A policy/procedure/guideline on the assessment and management of pain exists and is followed throughout the
infant’s stay.
Infant Characteristics Goals Neuroprotective Interventions
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-Behavioral cues indicating -Promote self-regulation ~Facilitate early, frequent, and prolonged skin-to-skin contact
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stress or self-regulation and neurodevelopmental ~Educate, coach, and mentor parents on infant cues related to stress and
organization pain and how to provide their infant with nonpharmacological support
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during stressful or painful procedures
~Utilize a validated & reliable pain assessment tool to evaluate the need
for pharmacologic support
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~Provide non-pharmacologic support (breastfeeding, SSC, sucrose,
pacifier) with all minor invasive interventions
~Provide individualized care in a manner that anticipates, prioritizes, and
supports the needs of infants to minimize stress and pain
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~Provide midline, flexion, and containment with all positioning to promote
comfort
~ Provide therapeutic positioning aids to promote supportive positioning
~ Provide guidance to parents on how to collaborate with NICU staff to
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minimize their baby’s stress and pain in the developmentally-unexpected
environment of the NICU
~ Reserve family activities for families (bathing, feeding, etc.)
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infant skin water loss of ELBW infants ~Educate, coach, and mentor parents on skin care, swaddled bathing, and
delivery of developmentally appropriate infant massage
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-Maintain skin integrity of ~Utilize a validated & reliable skin assessment tool (i.e. Braden Q) on
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the infant from birth to admission and routinely according to hospital protocol
discharge ~Provide individualized care in a manner that anticipates, prioritizes, and
supports the needs of infants to optimize neuromotor development
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-Provide developmentally ~Provide humidity for ELBW infants during the first two weeks after birth
appropriate infant massage (50% humidity is provided when infant is in SSC)
~Provide appropriate positioning support utilizing gel products to prevent
skin breakdown
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`Examine position of nasal prongs per protocol to protect against
breakdown of nasal septum
~Provide humidity for ELBW infants during the first two weeks after birth
(50% humidity is provided when infant is in SSC)
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~Minimize use of adhesives and use caution when removing adhesives to
prevent epidermal stripping
~Avoid soaps and routine use of emollients
~Use water only for bathing < 1000 gram infants
~Use pH neutral cleansers for bathing > 1000 gram infants
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~When bathing, do swaddled bathing in bed or tub (to reduce stress and
promote relaxation) with overhead warmer (to prevent risk of
hypothermia).
~Priority should be given to parents to bathe their own infant whenever
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possible.
~Provide bathing no more than every 72 to 96 hours
~ Provide parents guidance on how to protect their baby’s skin and its
many functions, including its role as a conduit of neurosensory
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Infant Characteristics Goals Neuroprotective Interventions
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-Physiologic stability with -Feeding will be safe, ~Facilitate early, frequent, and prolonged skin-to-skin contact
feeding & handling functional, nurturing, and ~Educate, coach, and mentor parents about infant feeding cues, and guide
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developmentally them with pacing and other feeding techniques
-Feeding readiness cues appropriate. ~Utilize a validated & reliable Infant-Driven Readiness – Feeding -
Caregiving Scale
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-Coordinated -Optimized nutrition will be ~ Ensure every feeding experience is a positive, pleasant, and nurturing
Suck/Swallow/Breathing enhanced by individualizing experience
(SSB) throughout breast or all feeding care practices ~Individualize care by incorporating cue-based/Infant-driven feeding
bottle feeding practices
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-Oral aversions will be ~Support and encourage mother’s expressed breast milk (EBM) supply
-Endurance to maintain prevented by assuring is a ~Support and encourage breastfeeding well before discharge
nutritional intake and positive experience for ~Minimize negative perioral stimulation (adhesives, suctioning, etc.)
support growth infant ~Utilize indwelling gavage tubes rather than intermittent tubes.
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~Promote positive oral stimulation, Non-Nutritive Sucking (NNS) at
-Infants of breastfeeding mother’s pumped breast during gavage feeds
mothers will be competent ~Hold infant and use NNS with appropriate sized pacifier during gavage
at breastfeeding prior to feeds when mother is not available
discharge ~Provide taste and smell of breast milk with gavage feedings
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and is followed
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Infant Characteristics Goals Neuroprotective Interventions
-Infant and family are -An individualized ~ Support parents as the primary givers by educating, coaching, and
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central to each team developmentally mentoring parents
member’s plans, decisions appropriate environment is ~Include parents in all medical decision making
and caregiving provided for every infant ~ Consistently share information about infant’s behavioral competencies,
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and family vulnerabilities and thresholds when communicating with colleagues during
rounds or shift change
~ Prior to performing a procedure, care, or exam on an infant under the
care of another team member (or parent), needs of that team member
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will be discussed to mutually agree on the timing
~ Willingly and proactively assist colleagues to provide support for infants
in their care during potentially stressful procedures
~ Provide as much space and comfort as possible for family caregiving,
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keeping charts and equipment nicely organized and avoiding clutter
~ Respect and support the roles of other individuals and disciplines when
caring for infants – support each other through mentoring relationships
~ Ensure all infants and families are treated consistently with support,
dignity, and respect by all team members, and constructively confront
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Appendix B-1: Sample PDSA for CORE Measure # 3 – Positioning & Handling
GOALS AIM PLAN Do: ACTIONS Do (Contact) TIMELINE Comments REWARDS
UPDATES CONSEQUENCES
Goal CM # 3: 1). 100 % infants 1.Positioning of 1.Educate staff on: 1. Educator/DC 1. Jan. 10 – Measurement: Rewards
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will be each infant will be a. principles of positioning Champion 1 Mar 10 1.Scoring on
Positioning
positioned in a assessed and b. Use of positioning aids (Beth/Jane) IPAT will be 10-
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& Handling midline, flexed scored utilizing c. IPAT tool 12 on 100% of Consequences
and contained the Infant Cases
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position with an Positioning 2. Create NICU Competency on 2. Jan. 5
IPAT score Assessment Tool positioning 2. Educator (Beth)
between 10 – 12. (IPAT) every shift
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and twice a week 3.Create NICU guideline on 3. Jan 5
by audit team (DC positioning 3. DC Champion 2
Champion) (Joe)
4.Create par level of 4. Jan 10
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positioning supplies with
appropriate supply and access 4. DC Champion
3/Supply Tech
5.Incorportate IPAT into NICU 5. Feb 1
documentation
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6.Create audit tool for 6. Mar 1
measuring positioning of
infants 6. DC Champion 4
(with QI support)
7.Prepare dashboard for 6. Mar 1
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Status update/
communication
Date Update
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