OYO

Where do we operate

Real Estate Hospitality

OYO

Technology

OYO
OYO aims to solve for

Huge Disconnect between Demand &

Supply of Quality living Space

Compromise in location, comfort &

pricing

Technology and people to fix this

socio-economic problem

OYO
OYO operates two brands with
differentiated value proposition
OYO Rooms OYO Townhouse

Standardised economy hotels Aspirational premium economy hotels for

Quality and affordable living space the millennial traveller

AC Rooms with TV, Spotless Linen, Smarter room, smarter spaces, smarter
Complimentary Breakfast, Free WiFi, menu, smarter location, smarter building,
Hygienic Washrooms smarter service

ARR: 1500-2000 ARR: 2500-4000

OYO
OYO Rooms – India’s largest economy
hotel brand

OYO
Introducing OYO TOWNHOUSE –
Premium hotels for millenials

OYO
We are India’s largest and most loved
hospitality network
Live Jan’15 Jan’16 Current
OYOs 109 4,603 8,500+

8500+ Properties 230 Cities

15 Million+ Booked Room Nights till date
12 Million+ Mobile App Downloads
2700+ Employees in India
10 Million+ Happy Customer Base

OYO
We have just touched the tip of the Iceberg

Online hotel booking Trips/year

1.2 Bn

600M nights/yr.
100 Mn = $18 bn

32%
35 Mn
10%
16%

New Traffic jams

use Game nights 200M nights/yr.
US China India cases Late nights = $6bn
(Budget)
Building an awesome consumer brand
while generating return for our investors
• Increasing take rates leading to investor’s Net Take Rate
confidence
• Confluence of Technology, talent &
operation helped us gain momentum
towards profitability
• Take rate % significantly higher than other
players in the market

NPS Score
• NPS Score in the past one year has more
than doubled
• This growth signifies the achievement of
objective that OYO is working towards
• Our newest product “OYO Townhouse”
offers an NPS score of ~80%

OYO
What makes us Unique?

On-board Transform Operate Sell

OYO
has a 25% share
disruptive of
business transaction
model
What makes us Unique?
End to end
customer
experience

Economics 25% take on >60% business

working at through repeat
Scale every transaction
customers

Multi channel App

distribution Web OTAs
95% =
Call-center Partnerships
Micro-markets
Well, we certainly changed the way India travels!
 Trends in Indian Hospitality Sector
We are starting to have a following!
Not just our customers

“OYO Rooms a
threat”

- Cyrus Mistry, Taj Group

Most Promising Hotel network – Holiday IQ

(2017)
Not just our customers

“When I was
listening to Ritesh, I
wondered why a
‘chai wala’ did not
think of starting a
hotel chain.”

- Shri Narendra Modi,

LinkedIn Top Companies to work for Hon’ble Prime Minister of
(2016, 2017) India at Start Up India Event,
January 2016
Not just our customers

“OYO is both
Amazon and Uber
of the hospitality
world”

- Business Standard

One Direct Best CX Award

(2016)
OYO Leadership Team
Ritesh Agarwal – Founder & CEO Abhinav Sinha – COO

Maninder Gulati – CSO Abhishek Gupta – CFO

Dinesh R. - CHRO Anil Goel - CTO

OYO
OYO Leadership Team
Anuj Tejpal – CEO Townhouse Kavikrut – Head Alternate Stays

Ankit Tandon – COO Townhouse Jayant Chauhan – CFO, Townhouse

Siddhartha Dasgupta - President, Suvesh Malhotra– VP Engineering

Corporate Affairs

OYO
Distribution / Revenue Channels

Online Offline
OYO App Corporate

OYO Travel
Portal Agents

Sports &
Other
Events

Walk-in
Top Companies We Work With
Offline Sales Team
Regional
Head
Hub Head
Sales Head
MM CEO
Demand
Manager

We are here to hire Demand Managers

OYO
Great Career Journey
Current team MM team movements in 2017
7 MMCEOs
22 promoted
HHs

2 MMCEOs
15 promoted

SHs
19 DMs
112 promoted Cross-functional moves
MMCEOs  3 Ops heads
 5 BD heads
 4 project/ Intl roles
57 57 DMs
moved
Dy MMCEOs

704
DMs

The opportunity for Demand managers and MMCEOs to grow in OYO is phenomenal;
2017 has seen 97 promotions/ cross functional moves in the MM team
4 International Projects for DM / MMCEO
OYO
What does a Demand Manager (DM) do?
Role Objective
• Bring demand in OYO network through bookings (DM role has a monthly revenue target)
• Revenue would include all the OYO products e.g., rooms, packages, banquet/conference hall.
• Responsible for timely payments and money collection from corporates/travel agents

Indicative Activities
• DM has to channelize GMV into entire OYO’s network of properties from different offline
sources e.g., corporates, travel agents, events, referrals, medical, education sector etc.
• Onboard new accounts (corporate/travel agent) by pitching OYO's value proposition to the
right stakeholders
• Build relationship and do account management with corporate and travel agent accounts
through regular meetings/calls
• Drive bookings from corporate/TA accounts, and extract highest share of wallet
• Conduct regular meetings with accounts
• Make bookings as per client requirement through App (e.g., sharing quotations/options,
creating bookings). Handle client’s escalations, in coordination with the operations team
• Collection of payments from clients on time

Required Skills
• Communication skills needed to pitch value proposition of OYO to clients
• Relationship building ability with accounts e.g., corporate admins, TAs
• Discipline in execution of tasks e.g., meetings, and daily planning etc
• High on energy and ability to work in coordination with stakeholders
Why should you apply?
• Start-up and hence significant growth opportunities
• Meritocratic Culture
• Opportunity to earn high incentives
• Career in sales
• Opportunity to build a Global brand from India
• International career opportunities
Who should apply?
• Mandatory prior experience in sales (6 months to 2 years)
• Excellent interpersonal skills
• Leverages network
• Can influence
• Passionate
• Adaptable
Demand Manager – Compensation

CTC - INR 4.5 Lakhs CTC - INR 5 Lakhs

Experience < 1 Yr. Experience > 1 Yr.

• CTC = Fixed : Variable – 70:30

• Variable Incentive payout is monthly

• *Top 15% DMs earn monthly average incentive

of INR 30,000

OYO