QUESTIONNAIRES

LOYALTY TO CHRIST THE KING COLLEGE DE MARANDING: THE

UNTOLD STORIES FROM THE LEARNERS

Respondents No._____ Date:_____________________

Name (Optional): _____________________________________________
Course/Year Level:____________________________________________

Part I: Profile
Directions: Answer the following questions below.
1. How many years are you at CKCM?
________________________________________________________
2. Do you have any siblings enrolled at CKCM? If YES, how many
siblings are enrolled at CKCM and for how many years?
________________________________________________________
_______________________________________________________
3. Do you have any relatives enrolled at CKCM? If YES, how many
relatives are enrolled at CKCM and for how many years?
________________________________________________________
_______________________________________________________

4. Do you have any siblings graduated at CKCM? If YES, how many

siblings graduated at CKCM?
________________________________________________________
_______________________________________________________

5. Do you have any relatives graduated at CKCM? If YES, how many

relatives graduated at CKCM?
________________________________________________________
_______________________________________________________

6. Is your father a product of CKCM? If YES, how many years did he

school in CKCM?
________________________________________________________
_______________________________________________________
7. Is your mother a product of CKCM? If YES, how many years did
she school in CKCM?
________________________________________________________
_______________________________________________________
PART II: SCHOOLS’ QUALITY
Directions: Put a check √ mark on the box that corresponds to your
degree of agreement or disagreement on the schools’ quality in terms
of instructors, school administrators, school commitment and facilities.
Use the likert scale below:
4- Strongly Agree (SA)
3- Agree (A)
2- Disagree (D)
1- Strongly Disagree (SD)
No. Instructors 1 2 3 4
Instructors at this school hold class in modern
classrooms with comfortable seating, heating, air
1 conditioning, and instructional equipment.
Instructors at this school use texts and readings that are
2 relevant to student success in their courses.
Instructors at this school possess the appropriate
3 experience and qualifications to teach their courses.
Instructors at this school provide class materials (such as
syllabi and class schedules) that clearly explain course
4 policies.
Instructors at this school begin class on time and follow
5 the course schedule.
Instructors at this school provide students with
stimulating and interesting class sessions that enhance
6 the learning process.
Instructors at this school grade and return tests and
7 assignments by the time they promise to do so.
Instructors at this school keep accurate records of
8 student scores and attendance.
Instructors at this school keep regular office hours and
9 are available for appointments with students.
Instructors at this school are responsive to students’
10 questions and comments.
11 Instructors at this school are willing to help students.
Instructors at this school are NOT too busy to listen to
12 students’ requests.
School Administrators

School Administrators 1 2 3 4
The school administrator drives the
success of each learner through
collaborative implementation of a shared
1
vision of teaching and learning that leads
to student academic progress and school
improvement.
The school administrator fosters the
success of all students by advocating,
2 developing, nurturing, and sustaining a
safe, positive, and academically
engaging school climate.
The school administrator provides
effective leadership in the area of human
resources through selecting, assigning,
3
inducting, supporting, developing,
evaluating, and retaining quality
instructional and support personnel.
The school administrator fosters the
success of all students by supporting,
4 managing, and overseeing the school’s
organization, operation, and use of
resources.
The school administrator fosters the
success of all students by effectively
communicating, collaborating, and
engaging stakeholders to promote
5
understanding, support, and continuous
improvement of the school’s programs
and services that are aligned with the
school’s vision.
The school administrator fosters the
success of all students by demonstrating
behavior consistent with legal, ethical,
6 and professional standards, and by
engaging in continuous professional
development and contributing to the
profession.
School Commitment

School Commitment 1 2 3 4
Perceived the school as the best one
1 among the others
Teachers spend time with the students
on subjects (activities) related with the
2 lesson outside the classroom.
Teachers feel the other teachers in the
3 school as his/her best friends.
Have relation with the teachers out of the
4 school
Teachers try to do the best for the
5 unsuccessful students.
The school get information about the
6 student’s family life.
7 Having a proper pride of the school.
8 Working desire created by the school
Facilities

FACILITIES 1 2 3 4
1 Appearance of Teacher
2 Layout of Classrooms
3 Lightning in classrooms
4 Appearance of building and grounds
5 Overall cleanliness
Degree to which classrooms and study
6 rooms are comfortable
7 Decoration and atmosphere
8 Appearance of personnel
9 Availability of parking
The degree to which curriculum is up to
10 date
11 Number of courses offered
Adequacy of computers provided in the
12 lab for students
13 'Up-to-datedness' of computers
'Up-to-datedness' of software used in
14 computers
15 Access to the Internet/e-mail
PART III: STUDENTS SATISFACTION

Directions: Put a check √ mark on the box that corresponds to your

degree of satisfaction or dissatisfaction on the schools’ tangibility,
assurance, reliability, responsiveness, and empathy. Use the likert
scale below:

4- Highly Satisfied (HS)

3- Satisfied (S)
2- Dissatisfied (DS)
1- Highly Dissatisfied (HDS)

TANGIBILITY 4 3 2 1
1 Appearance of Teacher
2 Layout of Classrooms
3 Lightning in classrooms
4 Appearance of building and grounds
5 Overall cleanliness
Degree to which classrooms and
6 study rooms are comfortable
7 Decoration and atmosphere
8 Appearance of personnel
9 Availability of parking
The degree to which curriculum is up
10 to date
11 Number of courses offered
Adequacy of computers provided in
12 the lab for students
13 'Up-to-datedness' of computers
'Up-to-datedness' of software used in
14 computers
15 Access to the Internet/e-mail
The organizational culture, belief and
16 value in this college
 ASSURANCE 4 3 2 1
17 Friendly and courteous college staff
18 Friendly and courteous teachers
Research efficiency/productivity of
19 teachers
20 Academic credentials of teachers
21 Innovative teachers
The degree to which the college is
22 involved with the community
Knowledge of university staff on rules
23 and procedures
24 Security measures at the college
Communication skills: courses are
well taught by the teachers in this
25 college

RELIABILITY 4 3 2 1
26 Registration is timely and error-free
This college keeps its records
27 accurately
The general reliability of lectures ie.
28 keeps time/don't cancel classes
Sincere interest of staff in solving
29 student's problem
This college provides its services at a
30 time it promises to do so
31 Teaching capability of teachers
Sincere interest of teachers in solving
32 students' problem
 RESPONSIVENESS 4 3 2 1
33 Availability of staff to assist you
34 Availability of teachers to assist you
Capacity of teachers to solve
35 problems when they arise
Capacity of staff to solve problems
36 when they arise
I seldom get the run-around when
37 seeking information on this College
Readily available channels for
38 expressing student complaints
Queries are dealt with efficiently and
39 promptly

EMPATHY 4 3 2 1
Administration has students' best
40 interest at heart
41 Accessibility of computer facilities
42 Accessibility of study rooms
Staff are willing to give students
43 individual attention
The extent to which teachers are
sympathetic and supportive to the
44 needs of students
Opening hour of computer rooms fits
45 students' varied schedules
The college personnel are fair and
unbiased in their treatment of
46 individual students
PART IV: STUDENTS’ LOYALTY

Directions: Put a check √ mark on the box that corresponds to your

degree of agreement or disagreement on your loyalty at school. Use the
likert scale below:

4- Strongly Agree (SA)

3- Agree (A)
2- Disagree (D)
2- Strongly Disagree (SD)

STUDENTS' LOYALTY 1 2 3 4
1 I felt very attached to my college.
I am very happy to belong to this
2 college.
If I were faced with the same choice
again, I would still choose the same
3 college.
I am proud to be able to study at my
4 college.
I’d recommend my college to
5 someone else to prepare for a career.
I have no qualms about
recommending the careers offered by
this college offers to prospective
6 students.
PART V: UNTOLD STORIES

Directions: Answer the following questions briefly.

1. Why did you enroll yourself in CKCM?

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

2. Why did you chose CKCM above all other neighboring colleges in

your area?

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

3. What are your personal experiences on your life in CKCM?

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________