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Abstract

This research was conducted to investigate the relationship of EI and LO of senior secondary
school students. 200 senior secondary students were the sample of study and they selected
through stratified random sampling method from senior secondary schools of Bhopal district of
Madhya Pradesh State. For collecting data, standardized tool, of mangal emotional intelligence
inventory was used by researcher, and last year annual examination marks of students treated as
LO, then analysis of data done by correlation and t test. A finding of the study reveals that EI is
positively correlated to LO of senior secondary school students. Gender does not influence the EI
and LO of senior secondary school students. The results of this research inferred that secondary
school students those studied in schools of urban locality in Bhopal district of Madhya Pradesh
state have better EI and LO than their counterparts’ students of schools of rural areas.
Introduction

Emotion is the generic term for subjective, conscious experience that is characterized primarily
by psycho physiological expressions, biological reactions and mental states. Emotion is often
associated and considered reciprocally influential with mood, temperament, personality,
disposition and motivation as well as influenced by hormones and neurotransmitter. Emotion is
the driving force behind motivation, positive or negative. Development of emotions takes place
during different stages of development of human being. Adolescence is a period of intensive
growth and development with respect to children’s physical, cognitive, social, emotional and
social aspects of their personality. It is the stage in which waves of emotions are in full motion.
“There is a tide which begins to rise in the veins of youth at the age of eleven or twelve it is
called by the name of adolescence. If that tide can be taken at the flood, and a new voyage begun
in the strength and along the flow of its current, we think that it will move on the fortune.” (Ross
J.S., 1951, p.153) So many factors affect the emotional development, like social development,
community, health and physical development, family environment, school environment, friend
circle and intelligence. It is believed that intelligence is the great predictor of success in any walk
of life -academic, social, vocational or professional. Intelligence measured in terms of
intelligence quotient (IQ). IQ scores are often made into use for the selection, classification and
promotion of the individuals in various courses and placements. But 90s onwards, person’s EI
measured through his emotional quotient (EQ) considered as greater predictor of success than his
or her IQ. Emotional intelligence term was given by Dr. John Mayer and Dr. Peter Salovey but
the credit for popularizing the term was goes to Dr. Daniel Goleman. Mr. Yetta Lauetenschlager
suggest that EI is proficient in four A’s i.e. Awareness, Acceptance, Attitude and Action.
Awareness means knowing what you are feeling when you are feeling it. Acceptance means
believing that emotions are biological process taking place in the body and the brain that is not
always rational. It means being able to feel an emotion without judging it. Attitudes are beliefs
that are attached to emotion. There are times when the emotion follows an attitude, or is colored
by an attitude is challenged, the emotion will continue to be felt in the same direction. Action is
the behavior you take based on emotion and attitude. According to Wikipedia, EI is the ability to
identify, assess, and control the emotions of oneself, of others, and of groups. It can be divided
into ability EI and trait EI. Ability EI is usually measured using maximum performance tests and
has stronger relationship with traditional intelligence, whereas trait EI is usually measured using
self-report questionnaires and has stronger relationships with personality. EI as powerful and
sometimes it is more powerful than IQ. IQ contributes 20% to success in life, the other forces the
rest. We can say that EI is one of them. Researcher wants to know, is there any relationship
between EI and LO of adolescents? Is there any difference of EI and LO of boys and girls of
rural and urban areas? So researcher selects the sample of eleventh class students and formulate
following objectives.
Purpose of the Study

Emotional Intelligence helps the employees to increase their emotional self-awareness,


emotional expression, creativity, increase tolerance, increase trust and integrity, improve
relations within and across the organization and thereby increase the performance of each
employee and the organization as a whole. “Emotional intelligence is one of the few key
characteristics that gives rise to strategic leaders in organizations”. Emotional intelligence plays
a significant role in the organization and becomes an important criterion of evaluation for
judgment of an effective employee, increases productivity and trust within and across the
organization.
Statement of the Problem

1. What is the relationship of EI and LO of senior secondary school students.

2. What is the significant difference between the EI and LO of senior secondary school students
of urban and rural areas school.

3. What is the the influence of gender on EI and LO of senior secondary school students.
Significance of the Problem

These days there is talk about emotional intelligence being more important for success in life
than mere IQ. In fact, some studies show that among the ingredients for success, IQ counts for
only 10–25%. Also, there is considerable body of evidence that a person’s ability to perceive,
identify and manage emotions allows him to develop the kinds of social and emotional
competencies that are important for success in almost any job. Such competencies are becoming
more important nowadays because of the greater burdens being placed on one’s cognitive and
emotional resources by today’s work environment.
The Harvard Business Review called emotional intelligence as “a ground-breaking, paradigm-
shattering idea”. Emotional intelligence is a form of social intelligence that involves the ability to
monitor one’s own and others’ feelings and emotions, to identify and evaluate them, and use this
information to guide one’s thinking and action. Although the concept of emotional intelligence
has been around for some time now, it got popularized only with the publication of Daniel
Goleman’s book “Emotional Intelligence: Why it can matter more than IQ” in 1995.
Goleman got acquainted with the concept in 1990. He was then working as a science reporter
for The New York Times and happened to read a research article on it by two psychologists, John
Mayer and Peter Salovey. He then brought together the various strands of research on it in fields
like social psychology, personality development, and neuropsychology in writing his book on it.
According to Goleman, there are five dimensions to emotional intelligence: Self-awareness – this
is the ability to know one’s emotions, feelings, strengths, weaknesses, values, drives and goals
along with recognition of their impact on others, (2) Self-regulation – this is the ability to control
and regulate emotions and impulses in response to changing circumstances, (3) Motivation – this
is the ability to delay gratification in pursuit of goals, (4) Empathy – this is the ability to
understand and identify with the wants, needs, and viewpoints of others around you, and (5)
Social skills – these are skills like being good team player, motivating and helping others,
building and maintaining relationships, communicating well with others and managing disputes
diplomatically.
Goleman writes on his blog that he receives email queries on emotional intelligence from a wide
variety of individuals – from doctoral students and school teachers to business consultants and
religious scholars. Companies worldwide are using the concept of emotional intelligence in
hiring, promoting, and developing their employees. For example, Johnson and Johnson found
that in their divisions worldwide the more successful executives had stronger emotional
intelligence competencies than their less-promising colleagues.
Scope of Delimitations of the Study

The scope of the study is to increase the employees emotional intelligence at work place and to
help in future why some employees are outstanding performers while others are not. Emotional
Intelligence calls for European Journal of Business and Management www.iiste.org ISSN 2222-
1905 (Paper) ISSN 2222-2839 (Online) Vol.7, No.24, 2015 148 recognizing and understanding
of the issues in the organizations on the basis of the results organization can choose a strategy
and actions to improve the performance of their employees.
Review of Related Literature

The theory of Emotional Intelligence‟ (EI) could not have come at a more opportune time when
the
society is heading towards abysmal depths of intolerance and violence over slightest
provocation. In 1997, John
Gottman in his book, „Raising an Emotionally Intelligent Child‟, spoke about the marked
difference in the
psyche and approach of children to various issues. He observed that children from the mid
1970‟s to late 1980‟s
had become more sulky, irritable, nervous, depressed and lonely. With both the parents working
to meet the
economic demands, families becoming smaller, children were facing a lack of social life. They
were turning to
television and computers for entertainment and interaction and time spent with relatives and
friends were on the
downhill. Fifteen years later, we can see that the situation has only regressed further. Thus, the
concept of
harnessing and driving the crest of emotions towards a better life holds promise to the future.
Any theory, to sustain interest and to withstand the rigorous demands of academic research needs
to
establish itself as distinct from and at the same time have some correlation to the already proven
existing
theories of the same field. A distinct research paradigm emerges when scientists deal with data in
a systematic
fashion (Kuhn, 1970). The theory or the model is then subject to severe discussion, debates and
questioning
which takes the concept to its maturity. Unless the theory holds itself good against the Karl
Popper‟s Test – that
“the theory has the potential to explain things that other theories cannot, or if it has the potential
to explain
things better than other competing theories.”(Emmerling and Goleman, 2003), it cannot be
accepted. Does the
theory of EI meet these standards? As a concept which holds promise for a better society that is
tolerant and
empathetic towards the flaws and shortcomings of their fellow humans, the theory of EI has the
added
responsibility of proving itself beyond doubt not only to academicians but also to the non
academic people.
Discussion

The perception, management, and utilization of emotions are essential for the successful career
of a doctor. An emotionally intelligent doctor may be able to better perceive the needs of their
patients and, in turn, provide better care, leading to improved patient satisfaction [4]. In addition,
healthcare, as a whole, is provided by a number of functionaries with the doctor comprising a
small part of the team. In the Indian scenario, the burden of leadership and management of the
healthcare team falls on the doctor. Emotionally intelligent doctors will be able to better head
and manage the healthcare team, finally leading to the provision of better healthcare to the
patient.
Conclusion

The perception, management, and utilization of emotions are essential for the successful career
of a doctor. An emotionally intelligent doctor may be able to better perceive the needs of their
patients and, in turn, provide better care, leading to improved patient satisfaction [4]. In addition,
healthcare, as a whole, is provided by a number of functionaries with the doctor comprising a
small part of the team. In the Indian scenario, the burden of leadership and management of the
healthcare team falls on the doctor. Emotionally intelligent doctors will be able to better head
and manage the healthcare team, finally leading to the provision of better healthcare to the
patient
References

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Antonakis, J., Ashkanasy, N. M., & Dasborough, M. T. (2009). Does leadership need emotional
intelligence? The Leadership Quarterly, 20(2), 247-261.
doi: http://dx.doi.org/10.1016/j.leaqua.2009.01.006
Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the workplace: The new challenge for
managers. Academy of Management Executive, 16(1), 76-86.
doi: http://dx.doi.org/10.5465/ame.2002.6640191
Barbuto, J. E., Jr., Gottfredson, R. K., & Searle, T. P. (2014). An examination of emotional
intelligence as an antecedent of servant leadership. Journal of Leadership & Organizational
Studies, 21(3), 315-323. doi: http://dx.doi.org/10.1177/1548051814531826

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