Everyday Dialogues

Ev
The English es you to the

Everyday Dialogues
Making a Grocery List
1. Dialogue Reading
Read the dialogue with your partner a few times. Take turns
being each character. Practice your intonation and
pronunciation.
Ruth: Iʼm out of sugar and flour. Iʼm going to the

grocery store. Can I get anything for you?
Anna: Uh, let me think. I need some bread.
Ruth: How much do you want?
Anna: Iʼd like two loaves.
Ruth: Do you need anything else?
Anna: No. I think thatʼs all. Do you want me to pay

you now?
Find New Expressions ✓
Ruth: No. Thatʼs okay. You can pay me when I get
back. Write down any useful or new expressions and words in
the fields below.
Anna: Okay. Thanks. See you later.
Ruth: Bye.
New Words List ✎
1
Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be
photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact info@esl-library.com for complete details.
Everyday Dialogues
Making a Grocery List
2. Practice ☑
Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.
2
Iʼm out of sugar and flour. I need some bread.
Everyday Dialogues
I donʼt have any sugar or flour. some eggs. Making a Grocery List
I need some sugar and flour. some peanut butter.
some toothpaste.
Can I get anything for you? some soap.
Do you need anything? some tuna.
Would you like me to pick up anything for you? some cereal.
some dish detergent.
I need some bread. How much do you want?

Iʼm out of bread. How much do you need?
I donʼt have any bread. How much should I get?
Iʼd like some bread.
Could you get me some bread?
Iʼd like two loaves. Do you need anything else? No. I think thatʼs all.
I need two dozen. Is that everything? thatʼs everything.
one jar. Is that all? thatʼs it.
one tube.
three bars.
two small cans.
one box.
one large bottle.
3. Vocabulary ✎
Match the quantity with the product.
Do you want me to pay you now?

Should I pay you now? 1. tube tuna
Should I give you the money now? 2. dozen peanut butter
3. can dish detergent
4. bar cereal
No. Thatʼs okay. You can pay me when 5. loaf eggs
I get back.
6. jar toothpaste
No. Thatʼs fine. You can pay me later.
7. box soap
Iʼll get it later.
8. bottle bread
2
4. Dialogue Building ✎
Complete the dialogue below with appropriate expressions.
Ruth: sugar
and flour. Iʼm going to the grocery store.
?
Anna: Uh,
Ruth: How much do you want?

Anna:
Ruth ?
Anna: No. I think
?
Ruth: No. .
Anna: Okay. Thanks. See you later.

Ruth: Bye.
5. Write your own dialogue ✎
Work with a partner and write your own new dialogue using any phrases from page 2. Then practice the
dialogue and present it to your class.
3
Everyday Dialogues
Asking for Directions
1. Dialogue Reading
pronunciation.
Andrea: Excuse me. Can you tell me how to get to the

post office?
Man on the street: No, Iʼm sorry. I donʼt know. Iʼm from
out of town.
(a minute later)
Andrea: Excuse me. Do you know where the post office

is?
1
Everyday Dialogues
Second Man: Sure. Itʼs not far from here. Walk straight
ahead until you get to Main street. Then… Asking for Directions
Andrea: Sorry to interrupt you. How many blocks is that?
Write down any useful or new expressions and words in
Second Man: Itʼs about two or three blocks. Itʼs the first the fields below.
traffic light you come to. When you get to Main Street, turn
right and walk one block to Broadway. Then turn left and go New Words List ✎
about half a block.
Andrea: Which side of the street is it on?
Second Man: Coming from this direction, itʼll be on your

right side. Itʼs in the middle of the block, next to the
Sweets Ice Cream Shop. You canʼt miss it. Do you want
me to repeat any of that?
Andrea: No. thatʼs okay. Iʼve got it. Thanks a lot.
Second Man: Youʼre welcome.
2. Practice ☑
Work with your partner. Role-play the dialogue, substituting

the different expressions below. Then reverse roles.
Can you tell me how to get to the post office?

Can you tell me where the post office is?
Do you know where the post office is?
the museum
the theater
... continued on the next page
1
2. Practice - continued ☑
How do I get to the bank? Iʼm sorry. I donʼt know. Iʼm from out of town.
to the zoo Iʼm afraid not. I donʼt live here. Iʼm just a visitor.
to the school Iʼm afraid I canʼt. I really donʼt know the city very well.
to the train station
Sure. Itʼs not far from here. Walk straight ahead until you get to Main Street.
Yes. Itʼs quite close to here. Walk down the street…
Itʼs only about a ten minute walk from here. Walk three blocks…
Walk up the block…
Keep walking in this direction until…
How many blocks is that? Itʼs about two or three blocks.

How far is that? Itʼs about a five minute walk.
Itʼs the first traffic light you come to. Turn right. Itʼll be on your right side.
Itʼs the second intersection you come to. Turn left. Itʼs on your left.
Itʼs next to the Sweets Ice Cream Shop. Itʼs in the middle of the block. You canʼt miss it.
Itʼs beside the bank. Itʼs at the end of the block. Itʼs easy to find.
Itʼs between the pharmacy and the bank. Itʼs on the corner.
Itʼs across the street from a big church.
Do you want me to repeat any of that? No. Thatʼs okay. Iʼve got it.
Is that clear? Itʼs okay. I understand.
Do you understand? Yes. Itʼs very clear.
3. Review ✎
In the space below, draw a neighborhood map with streets and avenues. Include several buildings such as a
bank, post office, grocery store, pharmacy, school, beauty salon, restaurant, gas station, etc. Then work with a
partner and practice giving directions to different locations. Use the following expressions: walk along, turn right,
turn left, go two blocks, itʼs on the corner, itʼs beside, itʼs next to, itʼs in the middle of the block, itʼs on the corner,
itʼs across the street from, etc.
2
Everyday Dialogues
Asking for Directions
Andrea: Excuse me. the post office?

Man on the street: No.
(a minute later)
Andrea: Excuse me. post office is?

Second Man: Sure. Itʼs
Main Street.
Andrea: ?
Second Man: Itʼs about two or three blocks. Itʼs the first you come to. When you get to
Main Street,
Andrea: Which side of the street is it on?
Second Man: Coming from this direction, side. Itʼs

of the block, the
Sweets Ice Cream Shop.
Andrea: No. Thatʼs okay. . Thanks a lot.

Second Man: Youʼre welcome.
Work with a partner and write your own new dialogue using any phrases from
page 2. Then practice the dialogue and present it to your class.
3
Everyday Dialogues
At a Restaurant
1. Dialogue Reading
pronunciation.
Customer: Weʼd like a table for four, please.
Hostess: Do you have a reservation?
Customer: No, we donʼt.
Hostess: Iʼm afraid there will be about a ten or fifteen

minute wait.
Customer: Thatʼs okay.
Hostess: Would you like smoking or non-smoking?

Customer: Non-smoking, please.
Everyday Dialogues
Hostess: And would you prefer a table or a booth?
At a Restaurant
Customer: It doesnʼt matter. the fields below.
Hostess: Would you rather sit inside or on the patio?

New Words List ✎
Customer: The patio would be nice
Hostess: Okay. Iʼll take your name and call you when the
table is ready.
Customer: Itʼs Montague.
Hostess: Could you spell that please?
Customer: M O N T A G U E. Could we look at some

menus while weʼre waiting
Hostess: Certainly. Here you are.
Customer: Thank you.
2. Practice ☑

Weʼd like a table for four, please.

Do you have a table for four?
Is there a table for four available? ...continued on the next page
1
Everyday Dialogues
At a Restaurant
Do you have a reservation? No, we donʼt.
Everyday Dialogues
Iʼm afraid there will be about a ten or fifteen minute wait.
Have you got a reservation? Iʼm sorry, but you may have to wait about At
ten a
or Restaurant
fifteen
Did you make a reservation? No, we didnʼt. minutes.
Thatʼs okay. Would you like smoking or non-smoking? Would you prefer a table or a booth?
Thatʼs fine. Would you prefer smoking or non-smoking? Would you like a table or a booth?
No problem. Would you rather have smoking or non-smoking? Would you rather have a table or a booth?
It doesnʼt matter. Would you rather sit inside or on the patio? The patio would be nice.
We donʼt care. Would you prefer to sit inside or on the patio? Weʼd prefer the patio.
Itʼs not important. Would you like to sit inside or on the patio? Weʼd like the patio.
Iʼll take your name. Iʼll call you when the table is ready.
Iʼll write your name down. Iʼll call you when the table is available.
Can you please give me your name. Iʼll call you when you can sit down.
Could you spell that please? Could we look at some menus while weʼre waiting?
Could you spell your name for me please? May we look over the menu before we sit down?
How do you spell your name?
Certainly. Here you are.

Of course. Here you go.
Sure. Have a look at these
3. Vocabulary ✎
Write words from the dialogues that have the same meanings as the words below.
1. ready
2. a place that has been saved for you
3. person who greets you at the restaurant
4. person who goes to a restaurant to buy food
5. like better
6. a place to sit outside
7. place to sit in a restaurant with a table and benches
8. a list of the food available in a restaurant
2
Customer: for four.

Hostess: ?
Customer: No, .
Hostess:
.
Customer: .
Hostess:
smoking or non-smoking?
Customer: Non-smoking, please.
3
Hostess:
a table
or a booth?
Customer:
.
Hostess:
sit inside
or on the patio?
Customer:
Hostess: Okay.
and call you when the table is .
Customer: Itʼs .
Hostess: spell
?
Customer: .
?
Hostess: . Here you are.
3
Everyday Dialogues
At the Doctor’s
1. Dialogue Reading
pronunciation.
Dr. Barnes: Good morning, Mr. Perez. How are you

feeling today?
Mr. Perez: I have a bad sore throat.
Dr. Barnes: When did it start?
Mr. Perez: Three days ago.
Dr. Barnes: Do you have any other symptoms?
1
Mr. Perez: I have a slight fever.
Everyday Dialogues
At the Doctor’s
Dr. Barnes: Okay. Iʼll have a look at your throat. Iʼm
going to give you a prescription for an antibiotic. the fields below.
Mr. Perez: How often should I take it?
New Words List ✎
Dr. Barnes: Take a pill three times a day for seven
days. Youʼll probably start to feel better in a couple of
days.
Mr. Perez: Thank you, Doctor Barnes.
2. Practice ☑

How are you feeling today?

What seems to be the problem?
Whatʼs bothering you?
Whatʼs the matter?
...continued on the next page
1
I have a bad sore throat. When did it start?
I have a terrible cough. How long have you had it?
I have a migraine headache. How long has it been bothering you?
I have a stomach-ache.
I have a rash on my arm. Three days ago.
I have a slight fever. It started last week.
It hurts when I swallow. Since Monday.
I have a bad cold. About three days.
I feel nauseated.
I am vomiting. Do you have any other symptoms?
Itʼs very itchy. Does anything else hurt?
I have the chills. Is anything else bothering you?
Iʼll have a look at your throat. Take a pill three times a day for seven days.
Let me look at your arm. Take the cough syrup before bedtime every night for a
Iʼll examine your ears. week.
Use these drops twice a day for ten days.
Iʼm going to give you a prescription for an
Apply the cream to your rash twice a day until it
antibiotic.
disappears.
Iʼll write you a prescription for some cough syrup.
Hereʼs a prescription for a pain killer.
Hereʼs a prescription for an ointment.
Youʼll probably start to feel better in a couple of days.

Youʼll probably start to feel better by the end of the week.
Youʼll probably start to feel better by three or four days.
It will probably clear up in a few days.
3. Health problems. Match the symptoms. ✎
1. flu a. sore chest

2. rash b. canʼt swallow
3. nauseated c. canʼt walk
4. cough d. purple skin
5. sore throat e. canʼt bend
6. cut finger f. red, itchy skin
7. sprained ankle g. sneezing
8. big bruise h. vomiting
9. back-ache i. fever and chills
10. cold j. bleeding
2
Doctor: Good morning, ,
Patient: I have
Doctor:
Patient:
Doctor:
Is anything else bothering you?
Patient:
Doctor: Iʼll have a look at .

Hereʼs a prescription
Patient:
Doctor:
Patient:
3
Everyday Dialogues
At the Pharmacy
1. Dialogue Reading
pronunciation.
Customer: Iʼd like to have this prescription filled

please.
Pharmacist: Have you taken this medicine before?
Customer: No I havenʼt.
Pharmacist: You have to take one pill three times a

day for seven days.
1
Customer: Are there any side effects?
Everyday Dialogues
Find New Expressions ✓ At the Pharmacy
Pharmacist: Yes. You may feel drowsy.
Customer: What about precautions? the fields below.
Pharmacist: Donʼt drive when you take this
New Words List ✎
medicine.
Customer: When will the prescription be ready?
Pharmacist: You can pick it up about three oʼclock.
Customer: Okay. Thank you. See you later.
2. Practice ☑

Iʼd like to have this prescription filled please.

Could you please fill this prescription for me.
I need to have a prescription filled.
1
You have to take one pill a day for seven days.

Youʼve got to take one tablet with each meal.
You should take two teaspoons before bedtime.
You need to apply the ointment daily.
Are there any side effects?

Will there be any side effects?
Will I feel any side effects?
2
You may feel drowsy. Donʼt drive when you take this medicine.
You may feel sleepy. You shouldnʼt drink alcohol when you take this medicine.
You may get a headache. Donʼt take this if you are pregnant or nursing a baby.
You might feel dizzy. Donʼt exceed the recommended dosage.
You could feel a little nauseated.
When will the prescription be ready? You can pick it up about three oʼclock.
When can I pick it up? It will be ready this afternoon.
When will it be filled? You can get it later today.
3. Vocabulary ✎
Match the words on the left with the correct meaning on the right.
1. drowsy feeling like you have to vomit

2. nauseated a kind of medicine used on skin
3. pregnant be more than
4. precaution a mother giving her milk to her baby
5. dizzy suggested
6. nursing sleepy
7. exceed expecting a baby
8. recommended amount of medicine to take
9. dosage feeling like everything is turning
10. ointment taking care so something bad doesnʼt happen
3
3
Customer: filled please.
Pharmacist: ?
Customer: No I havenʼt.
Pharmacist: You should take
.
Customer: ?
Pharmacist: Yes. You may feel .
Customer: What about ?
Pharmacist:
.
Customer: When
?
Pharmacist:
.
Customer:
3
Everyday Dialogues
At the Post Office
1. Dialogue Reading
Read the dialogue with your partner a few times. Take turns being
each character. Practice your intonation and pronunciation.
Postal Clerk: Can I help you?
Customer: Yes. Iʼd like to send this package to Toronto,

Canada.
Postal Clerk: How would you like to send it?
Customer: How much will it be by airmail?
Postal Clerk: Let me weigh it and check.
1
(a minute later) Itʼll be $18.50. Everyday Dialogues
Customer: How long will it take Find New At the Post Office
to get there? Expressions ✓
Postal Clerk: It should take Write down any useful
about four or five business days. or new expressions
Customer: Okay, Iʼll send it by and words in the fields
air. below.
New Words List ✎
Postal Clerk: Please fill out this
customs declaration form. The
postage includes $100
insurance. Would you like to buy
any extra insurance?
Customer: No thanks. Thatʼs

enough.
Postal Clerk: You forgot to put

your return address on the
parcel.
Customer: Oh, thanks. Iʼll do

that now.
Postal Clerk: Is there
anything else youʼd like?
Customer: Yes. Iʼd like to
buy a package of 25
stamps.
Postal Clerk: Okay. Here you

are. The total bill for the parcel
and
the stamps is $28.50.
Customer: Okay. Here you go.
Postal Clerk: Thank you. Hereʼs

your receipt. Your tracking
number is on the receipt.
Customer: Thanks. Oh, by the

way. Where is the mail slot? I
have some stamped letters to
mail.
Postal Clerk: Just below the

counter. Have a nice day.
2
Everyday Dialogues
At the Post Office
2. Practice ☑
3
Can I help you? Iʼd like to send this package.
Everyday Dialogues
How would you like to send it?
May I help you? Iʼd like to send this parcel. How do you want to mailAt
it? the Post Office
How can I help you? I want to mail this letter.
How much will it be by airmail? Let me weigh it and check. Itʼll be $18.50.
by parcel post? Let me see. That will be $18.50.
by ground transportation? Letʼs see. That will cost $18.50.
by special delivery? Iʼll check. That comes to $18.50.
by express delivery?
by registered mail?
by overnight delivery?
by priority service?
It should take about four or five days. You forgot to put your return address on the parcel.
It will probably take about four or five days. You forgot to write the zip code.
IIt will be delivered in about four or five days. You forgot to include the postal code.
Is there anything else youʼd like? Yes, Iʼd like to buy a package of stamps.
Would you like anything else? Iʼd like to purchase a money order.
Can I get you anything else? I want a change of address form.
Is there anything else I can do for you? Iʼd like to have my mail held for two weeks.
Iʼd like to send a registered letter.
Iʼd like to buy some packing boxes, string and tape.
I need some padded envelopes.
Here you are. Where is the mail slot? Just below the counter.
Here it is Here Can you tell me where the mail box is? Right outside the door.
they are. Here
you go.
4
Everyday Dialogues
At the Post Office
3. Expand Your Vocabulary ✎
A. Odd One Out - Underline the word or expression in each group that does not belong and explain why.
1. postal carrier, mail slot, mail man, letter carrier

2. zip code, return address, postal code, registered delivery
3. stamp, post mark, mail slot, address
4. string, mail box, tape, package
5. express, priority, stamp, airmail
6. postcard, letter, parcel, mail slot
B. Fill in the Blanks in the following sentences with the correct word from the dialogue or practice section
of the lesson.
A fast way to send a letter is by .
If you send something very valuable, you should buy .

If you want the person who will receive the letter or package to sign for it, you can send it by
mail.
If a parcel you send gets lost in the mail, the number on your receipt will help locate it.
If you want to send money safely through the mail, you should purchase a .
3
Everyday Dialogues
At the Post Office
Complete the dialogue below with the appropriate expressions.

Customer: Yes. this package to
.
Postal Clerk: How ?
Customer: How much will it be ?
Postal Clerk: .
(a minute later) .
Customer: How long will it take to get there?
Postal Clerk: .
Customer: Okay, Iʼll send it .
Postal clerk: Please fill out this form.
The postage includes $100 insurance. Would you like to buy any extra insurance?
Customer: No thanks. Thatʼs enough.
Postal Clerk: You forgot to .

Customer: Oh, thanks. Iʼll do that now.
Postal Clerk: Is there anything else ?
Customer: Yes. .
Postal Clerk: Okay.
$ .
Postal Clerk: Thank you.
Customer: Thanks. Oh, by the way. ?
I have some stamped letters to mail.

Postal Clerk: .
4
Everyday Dialogues
At the Post Office
1. Dialogue Reading
Customer: Yes. Iʼd like to send this package to Toronto,

Canada.
Postal Clerk: How would you like to send it?
Customer: How much will it be by airmail?
Postal Clerk: Let me weigh it and check.
1
(a minute later) Itʼll be $18.50. Everyday Dialogues
Customer: How long will it take Find New At the Post Office
to get there? Expressions ✓
Postal Clerk: It should take Write down any useful
about four or five business days. or new expressions
Customer: Okay, Iʼll send it by and words in the fields
air. below.
New Words List ✎
Postal Clerk: Please fill out this
customs declaration form. The
postage includes $100
insurance. Would you like to buy
any extra insurance?
Customer: No thanks. Thatʼs

enough.
Postal Clerk: You forgot to put

your return address on the
parcel.
Customer: Oh, thanks. Iʼll do

that now.
Postal Clerk: Is there
anything else youʼd like?
Customer: Yes. Iʼd like to
buy a package of 25
stamps.
Postal Clerk: Okay. Here you

are. The total bill for the parcel
and
the stamps is $28.50.
Postal Clerk: Thank you. Hereʼs

your receipt. Your tracking
number is on the receipt.
Customer: Thanks. Oh, by the

way. Where is the mail slot? I
have some stamped letters to
mail.
Postal Clerk: Just below the

counter. Have a nice day.
2
Everyday Dialogues
At the Post Office
2. Practice ☑
3
Can I help you? Iʼd like to send this package.
Everyday Dialogues
How would you like to send it?
May I help you? Iʼd like to send this parcel. How do you want to mailAt
it? the Post Office
How can I help you? I want to mail this letter.
How much will it be by airmail? Let me weigh it and check. Itʼll be $18.50.
by parcel post? Let me see. That will be $18.50.
by ground transportation? Letʼs see. That will cost $18.50.
by special delivery? Iʼll check. That comes to $18.50.
by express delivery?
by registered mail?
by overnight delivery?
by priority service?
It should take about four or five days. You forgot to put your return address on the parcel.
It will probably take about four or five days. You forgot to write the zip code.
IIt will be delivered in about four or five days. You forgot to include the postal code.
Is there anything else youʼd like? Yes, Iʼd like to buy a package of stamps.
Would you like anything else? Iʼd like to purchase a money order.
Can I get you anything else? I want a change of address form.
Is there anything else I can do for you? Iʼd like to have my mail held for two weeks.
Iʼd like to send a registered letter.
Iʼd like to buy some packing boxes, string and tape.
I need some padded envelopes.
Here you are. Where is the mail slot? Just below the counter.
Here it is Here Can you tell me where the mail box is? Right outside the door.
they are. Here
you go.
4
Everyday Dialogues
At the Post Office
1. postal carrier, mail slot, mail man, letter carrier

2. zip code, return address, postal code, registered delivery
3. stamp, post mark, mail slot, address
4. string, mail box, tape, package
5. express, priority, stamp, airmail
6. postcard, letter, parcel, mail slot
B. Fill in the Blanks in the following sentences with the correct word from the dialogue or practice section
of the lesson.
A fast way to send a letter is by .
If you send something very valuable, you should buy .

If you want the person who will receive the letter or package to sign for it, you can send it by
mail.
If a parcel you send gets lost in the mail, the number on your receipt will help locate it.
If you want to send money safely through the mail, you should purchase a .
3
Everyday Dialogues
At the Post Office

Customer: Yes. this package to
.
Postal Clerk: How ?
Customer: How much will it be ?
Postal Clerk: .
(a minute later) .
Customer: How long will it take to get there?
Postal Clerk: .
Customer: Okay, Iʼll send it .
Postal clerk: Please fill out this form.
The postage includes $100 insurance. Would you like to buy any extra insurance?
Customer: No thanks. Thatʼs enough.
Postal Clerk: You forgot to .

Customer: Oh, thanks. Iʼll do that now.
Postal Clerk: Is there anything else ?
Customer: Yes. .
Postal Clerk: Okay.
$ .
Postal Clerk: Thank you.
Customer: Thanks. Oh, by the way. ?
I have some stamped letters to mail.

Postal Clerk: .
4
Everyday Dialogues
Going Shopping
1. Dialogue Reading
Clerk: Can I help you?
Customer: Iʼm just looking right now, thank you.
Clerk: Everything in this department is on sale today. If I can

be of any help, just let me know.
(ten minutes later)
Customer: Can I try this sweater on please?
Clerk: Certainly. The dressing rooms are over there.
1
( s
Everyday Dialogues
)
Find New
a Clerk: Yes. We have one. Going Shopping
Expressions ✓
i Customer: Great. Iʼll take Write down any

it. useful or new
f t expressions and
Clerk: How words in the fields
e ?
New Words List ✎
would you like
below.
w Customer: Itʼs a little bit
too big. Do you have a to pay for that?
smaller size?
m Customer: Do
Clerk
i you take debit
: Did
n cards?
you
u Clerk: Yes, of course. But if
chec you would like to open an
t
k the account with us today, youʼll
e
receive 10% off your first
s rack? purchase.
Cust Customer: Okay. That
sounds good.
l omer
Clerk: Just fill out this form
a :
and Iʼll give you a
t Yes, temporary card today. Your
e actual card will be mailed in
but
about two weeks. With the
r
there sale and the extra 10%
) discount, your purchase
were
comes to
nʼt $49.99, including tax.
C
any. Customer: What a
l bargain! Thank you.
Clerk: Iʼll have a look in
e
the back. Iʼll be back in a
r minute.
k (
a
:
m
i
H n
u
o t
e
w
l
a
t
w
e 1
Copyright
a 2008. This eBook is produced and r by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be
distributed
Everyday Dialogues
Going Shopping
2. Practice ☑
Can I help you? Iʼm just looking right now.
Everyday Dialogues
Everything in this department is on sale today.
May I help you? Iʼm just browsing. All the sweaters are on sale Going
today. Shopping
Everything in the store is 25% off today.
If I can be of any help, just let me know.
If you need anything, just let me know.
Can I try this sweater on please? Can I try these pants on please? The dressing rooms are over there.
May I try this dress on please? May I try these shoes on please? The fitting rooms are right here.
blouse these boots The change rooms are at the back.
suit these pajamas
jacket these shorts
shirt
How was it? How were they? Did you check the rack?
Do you have a smaller size?
How did it fit? How did they fit? Did you look on the shelf?
Do you have a bigger size?
How did you like it? Do you have any other colors?
How did you like them? Iʼll have a look in the back. Iʼll be back in
Do you have any other styles?
Does it come in other colors? a minute.
Iʼll check the storage room. Iʼll be right back.
Itʼs a little too big. Do you take debit cards?
too loose Do you accept Visa? How would you like to pay for that?
too long MasterCard? How do you want to pay for that?
Itʼs a little too small. American Express?
too tight personal checks?
too short
I donʼt like the color. 3. Vocabulary
I donʼt like the style. ✎
Underline the word in each group that does not belong and explain why.
Yes, of course. That sounds good. 1. shoes, sweater, slippers, sandals

Yes, certainly. That sounds great. 2. big, small, long, shorts
3. blouse, skirt, shirt, sweater
Just fill out this form. 4. belt, purse, coat, earrings
Just complete this application. 5. bathrobe, pajamas, vest, nightgown
6. cardigan, blouse, turtleneck, pullover
7. belt, bra, slip, panties
What a bargain!
8. socks, scarf, stockings, pantyhose
What a good deal!
9. tailor, clerk, dressmaker, seamstress
What a savings!
10. vest, suit, boots, sports jacket
2
Clerk: ?
Customer: Iʼm right now, thank you.
3
Clerk:
today.
, just let me know.
Customer: Thanks. I will.
(ten minutes later)
Customer: ?
Clerk: Certainly. The are over there.
(a few minutes later)
Clerk: ?
Customer: .
?
Clerk: ?
Customer: Yes, but there werenʼt any.
Clerk:
(a minute later) Yes. We have one.

Customer: Great. Iʼll take it.
Clerk: ?
Customer: Do you take ?
Clerk: Yes, . But if you would like to open an account with us today, youʼll
receive 10% off your first purchase.
Customer: Okay. .
Clerk: Just this form and Iʼll give you a temporary card today. Your
actual card will be mailed in about two weeks. With the sale and the extra 10% discount,
your purchase comes to $49.99, including tax.
Customer: What a ! Thank you.
3
Everyday Dialogues
Going to a Movie
1. Dialogue Reading
pronunciation.
Bill: Hi, Sara. Itʼs Bill. Do you still feel like going to a
movie tonight?
Sara: Sure. How about you?
Bill: Yes. Iʼd like to. What movie should we see?
Sara: I heard that Imagination is very good.
Bill: Whatʼs it about?
1
Sara: I think itʼs a sci-fi movie.
Everyday Dialogues
Bill: Do you know whoʼs in it? Find New Expressions ✓ Going to a Movie
Sara: No, I donʼt. Write down any useful or new expressions and words in
the fields below.
Bill: Okay. It doesnʼt matter. Whereʼs it playing?
Sara: Itʼs at the Capital on Broadway. Do you want to go to New Words List ✎
an early show or a late one?
Bill: Iʼd prefer a late one. How about you?
Sara: Thatʼs fine. Hold on a minute. Iʼll check the listings

in the newspaper. The late one starts at 9:45. Do you want
to meet at the theater at 9:30?
Bill: Sure. Thatʼs great. See you tonight about 9:30.
Sara: Bye.
2. Practice ☑

Do you still feel like going to a movie tonight?

Do you still want to go to a movie tonight?
Are you still in the mood for a movie tonight?
Are you still up for a movie tonight?
1
Sure. How about you? What movie should we see?
What about you? What movie would you like to see?
Do you feel like it? What movie do you want see?
I heard that Imagination is very good. Whatʼs it about?

Imagination is supposed to be very good. What kind of movie is it?
Imagination is getting very good reviews. Do you know anything about it?
I think itʼs a sci-fi movie. I think itʼs a sci-fi movie. Do you know whoʼs in it?
a science-fiction. a detective movie. Do you know who the actors are?
a drama. a western. Do you know whoʼs starring in it?
a comedy. a documentary.
a war movie. an animated movie.
Okay. It doesnʼt matter.
an action movie. a cartoon.
I donʼt care.
a mystery. a foreign film.
Itʼs not important.
a romantic movie.
It doesnʼt make a difference.
Whereʼs it playing? Do you want to go to an early show or a late one? Iʼd prefer a late one.
Whereʼs it showing? Do you prefer an early show or a late one? Iʼd rather go to a late one.
Whereʼs it on? Would you rather go to an early show or a late one?
Where is it at? Hold on a minute.
Wait a minute.
Iʼll check the listings in the newspaper. Hang on a minute.
the show times
the schedule Do you want to meet at the theatre at 9:30? Sure. Thatʼs great.
Would you like to meet at the theater at 9:30? Sounds good.
Should we meet at the theater at 9:30? Thatʼs fine.
Letʼs meet at the theater at 9:30.
3. Vocabulary ✎
From the vocabulary on the previous page, complete the sentences below.
1. If I like funny movies, I should go to a .

2. If I like love stories, I should go to a movie.
3. If I like a lot of adventure, I should see an movie.
4. If I like to see movies from other countries, I should go to a .
5. If I like cowboy movies, I should go to a .
2
Bill: Hi, Sara. Itʼs Bill.

tonight?
Sara: Sure. ?
Bill: Yes. Iʼd like to.
?
Sara:
.
Bill: ?
Sara: I think itʼs .
Bill: Do you know
?
Sara: No, I donʼt.
Bill: Okay. .
Whereʼs it ?
Sara: Itʼs at the Capital on Broadway.
?
Bill: a late one.
?
Sara: Thatʼs fine. .
Iʼll check in the
newspaper. The late one starts at 9:45.
at the theater at 9:30?
Bill: Sure. . See you tonight about 9:30.
Sara: Bye.
3
Everyday Dialogues
Going to the Bank
1. Dialogue Reading
Frank: Hello. Iʼm Frank Roberts, the Accounts manager. What

can I do for you?
Mark: Hi. My name is Mark Johnson. This is my wife, Lynn.

Weʼve just moved into town and would like some information
about opening a bank account.
Frank: What kind of account would you like to open?
Mark: We want to open a checking account.
1
Frank: How much would you
Everyday Dialogues
like to deposit today? Find New Going to the Bank
Mark: I have $500 in cash as Expressions ✓
well as a payroll check for
$800. Write down any useful
or new expressions
Frank: Okay. Iʼll get you the and words in the fields
below.
application forms to fill out.
Youʼll receive your new bank
New Words List ✎
cards in about two weeks.
Once you have chosen your
PIN, youʼll be able to use the
bank machine for deposits,
withdrawals, bank transfers
and payment of bills.
Mark: Is there a service fee

for this type of account?
Frank: There is no fee for a

regular checking account.
However, for a small fee of
$7.00 a month, we offer two
hundred personalized checks,
full on-line banking services
and a $500 overdraft
protection. Would you be
interested in that service?
Mark: Yes, that sounds good.

Weʼll take it. Do you have a 24
hour ATM?
Frank: Yes, of course. We also

have a 24 hour drive-through
service at the side of the
building.
Mark: When do you send out

the monthly statements?
Frank: On the 5th of every

month. Iʼll take your forms
now. You can endorse your
check and go over to the teller.
Sheʼll handle your deposit
for you.
Mark: Thank you very much.

Youʼve been very helpful.
Frank: Youʼre quite welcome.

Hope to see you again soon. 1
Everyday Dialogues
Going to the Bank
2. Practice ☑
2
Hello. Iʼm Frank Roberts. What can I do for you?
Everyday Dialogues
Weʼd like some information about opening a
Hi. My name is... Is there anything I can do for you? bank account. Going to the Bank
How do you do? Iʼm ..... How can I help you? Could you give us some information about
opening a bank account?
We want to open a checking account. .... a checking account.
Weʼd like to open a checking account. .... a joint checking account. What kind of account would you like to open?
Weʼre interested in a checking account. .... a savings account. What kind of account do you want to open?
What kind of account are you interested in?
How much would you like to deposit today?
How much do you want to deposit today? Iʼll get you the application forms to fill out.
Here are the application forms to fill out.
I have $500 in cash as well as a payroll check for $800. Iʼll get you the application form to complete.
in addition to a travelerʼs check for $800.
and a money order for $800.
Once you have chosen your PIN....
Youʼll receive your new bank cards in about two weeks. your personal identification number...
Youʼll get your new bank cards ..... your personal security number....
Weʼll send you your new bank cards...
Is there a service fee for this type of account?
Do you have a 24 hour ATM? Do you charge a service fee .....................?
...a 24 hour automatic teller?
...an automatic bank machine? We offer two hundred personalized checks and
...an automatic cash machine? on-line banking services.
Would you be interested in that service? We provide two hundred checks and full
Would you like that service? Yes. That sounds good. Weʼll take it. computer Internet services.
Do you want that service? Yes. That sounds fine. Weʼd like that.
When do you send out the monthly
We also have a 24 hour drive-through service at the side of the statements?
building.
When do you mail out the monthly statements?
drive-in window ....the back of the building. When will we receive our monthly statement?
....the rear of the building.
You can endorse your check and go over to the
Sheʼll handle your deposit for you.
teller.
Sheʼll look after your deposit for you. You can sign your check and go over to the
Sheʼll take your deposit. cashier.
Thank you very much. Youʼre quite welcome.

Thanks a lot. Youʼre very welcome.
3
3. Odd One Out ☑ Circle the word in each group that does not belong. Explain why.
1. teller, manager, statement, security guard

2. safety deposit box, ATM, cash machine, bank machine
3. security number, PIN, telephone number, personal identification number
4. deposit, teller, withdrawal, transfer
5. sign, deposit, endorse, write your name
6. overdraft, negative balance, extra money, not enough money
7. payroll check, personal check, money from employer, paycheck
8. cash, bills, check, coins
9. take out, deposit, withdraw, remove
10. travelerʼs check, teller, money order, cash
Manager: , the Accounts manager.

?
Customer: . This is my wife, Lynn. Weʼve just moved into town and a bank
account.
Manager: What kind of account ?
Customer: .
Manager: Okay. deposit today?
Customer: I have $500 in cash for $800.
Manager: Okay. Iʼll get you the application forms
. your new bank cards in about two
weeks. Once you have chosen your , youʼll be able to use the
bank machine for deposits, , bank transfers and
payment of bills.
Manager: There is no fee for a regular checking account. However, for a small fee of $7.00 a month, we
two hundred personalized checks, full
and a $500 protection.
in that service?
Customer: Yes, . . Do you
have a 24 hour ?
Manager: Yes, of course. We also have a 24 hour drive-through
of the building.
Customer: the monthly statements?
Manager: On the 5th of every month. Iʼll take your forms now. You can your
check and go over to the .
.
Customer: Thank you . Youʼve been very helpful.
Manager: . Hope to see you again soon.

Everyday Dialogues
Hailing a Taxi
1. Dialogue Reading
(At the Airport Taxi Stand)
Taxi Driver: Would you like a taxi, sir?
Gentleman: Yes, I would.
Taxi Driver: Do you have just the one suitcase?
Gentleman: Yes, thatʼs it. Iʼm going downtown. Is there a flat

rate or do you use the meter?
1
(The taxi driver picks up the Gentleman: How much
Everyday Dialogues
is that? Hailing a Taxi
suitcase and carries it to the
Taxi Driver: Thatʼll be Find New
trunk). Taxi Driver: I use the $22.00. Expressions ✓
meter. Gentleman: Hereʼs
Write down any useful
twenty five. Keep the
(In the Taxi) change. or new expressions
and words in the fields
Taxi Driver: Where would Taxi Driver: Thank you. below.
you like to go? Iʼll get the suitcase for New Words List ✎
you.
Gentleman: Iʼm going to the
Claremont Hotel on 5th and
Broadway. (The taxi driver opens the
trunk.)
Taxi Driver: Okay.
Taxi Driver: Here you
Gentleman: About how go. Have a nice day.
long will it take to get
there? Gentleman: Thank you.
Taxi Driver: Oh, at this time

of day, it wonʼt take long…
about fifteen or twenty
minutes.
Gentleman: What do you
think the fare will be?
Taxi Driver: Probably

around
twenty five
dollars.
(
Fift
een
min
ute
s
late
r)
Tax
i
Dri
ver:
Her
e
we
2
are.
Everyday Dialogues
Hailing a Taxi
2. Practice ☑
Would you like a taxi, sir? Yes, I would.

Do you want a taxi, sir? Yes, I do.
Would you like a cab? Yes, thanks.
Do you need a taxi? Yes, I do.
Are you waiting for a taxi? Yes, I am.
Do you have just the one suitcase? Yes, thatʼs it.

Do you have any luggage? No. Just my computer. Iʼll keep it with me.
Do you have any bags? Yes. I have these two.
3
Is there a flat rate or do you use the meter?
Everyday Dialogues
Where would you like to go?
Is there a set rate or do you use the meter? Where are you going? Hailing a Taxi
Is there a fixed rate or do you use the meter? Where to?
Is there a fixed fare or do you use the meter?
About how long will it take to get there?

Is it far?
How long a trip is it?
How long does it take?
At this time of day, it wonʼt take long ...about 15 or 20 minutes.

The traffic is light now, so it shouldnʼt take long.
The traffic is quite heavy, so it may take awhile.
What do you think the fare will be? Probably around twenty-five
dollars.
What do you think it will cost? Itʼll probably be about….
How much do you think it will be? It might be about…
How much is that? Thatʼll be $22.00. Hereʼs twenty-five.

How much is it? Itʼs $22.00. Here you are.
Whatʼs the fare? Thatʼs $22.00. Here you go.
Here we are. Iʼll get the suitcase.

Here you are. Iʼll get your bag.
This is it. Iʼll get the luggage.
Okay. Weʼre here.
4
Everyday Dialogues
Hailing a Taxi
1. taxi, bus, elevator, subway

2. bag, cart, suitcase, luggage
3. automobile, boat, car, vehicle
4. fare, cost, rate, expensive
5. fixed rate, set rate, variable rate, flat rate
B. Fill in the Blanks - Choose the correct word from the list below to complete the sentences.
meter - tip - passenger - stand - trunk - fare - luggage
1. I gave the taxi driver a big because he was very nice.

2. The airline will only allow you to take two pieces of .
3. You canʼt park your car there. It is a taxi .
4. The taxi driver told the to put on his seat belt.
5. The taxi driver turned on the as soon as he started to drive away from the house.
6. It is a long way from the airport to the center of the city, so the taxi will be very
expensive.
7. Our new car has a big , so we can take a lot of suitcases.
3
Everyday Dialogues
Hailing a Taxi
(At the Airport Taxi Stand)

Taxi Driver: ?
Gentleman: Yes, I am.
Taxi Driver: ?
Gentleman: Yes, .
(The taxi driver picks up the suitcase and carries it to the trunk.)
Iʼm going downtown. Is there a or do you use the meter?
Taxi Driver: I use the meter.
(In the Taxi)
Taxi Driver: ?
Passenger: Iʼm going to the Claremont Hotel on 5th and Broadway.
Taxi Driver: Okay.
Passenger: ?
Taxi Driver: Oh, , so it might take awhile.

Passenger: ?
Taxi Driver: Probably around twenty five dollars.
(Fifteen minutes later.)
Taxi driver: Here we are.
Passenger: ?
Taxi Driver: $22.00.
Passenger . Keep the change.
Taxi Driver: Thank you. Iʼll get for you.
(The taxi driver opens the trunk.)
Here you go. Have a nice day.

Passenger: Thank you.
4
Everyday Dialogues
Introduction
1. Dialogue Reading
Read the dialogue with your partner a few times. Take

turns being each character. Practice your intonation and
pronunciation.
Amy: Mom, Iʼd like you to meet my roommate,

Jennifer.
Mother: Hello Jennifer. Itʼs nice to meet you.
Jennifer: Hi Mrs. Baxter. Iʼm very pleased to meet

you. Amy has told me all about you.
1
Mother: Amy has told me all about you too. Iʼve
Everyday Dialogues
been looking forward to meeting you for a long Introduction
time.
Amy: Well, now that youʼve finally met, why donʼt
we sit down and have a cup of coffee? the fields below.
Jennifer: Sounds great.
New Words List ✎
2. Practice ☑

Mom, Iʼd like you to meet my roommate, Jennifer.

Iʼd like to introduce you to my roommate.
Let me introduce you to my roommate.
I want you to meet my roommate.
this is my roommate, Jennifer.
1
Iʼd like you to meet my roommate, Jennifer.

my husband • my wife
my son • my daughter
my colleague • my classmate
my friend • my boyfriend
my girlfriend • my neighbor
my fiancé • my cousin
my uncle • my aunt
my nephew • my niece
my grand father • my grandmother
my father-in-law • my mother-in-law
Hello Jennifer. Itʼs nice to meet you Itʼs nice to meet you.
Hi. Iʼm glad to meet you. Iʼm happy to meet you.
How do you do? Iʼm pleased to meet you. Itʼs a pleasure to meet you
Amy has told me all about you. Iʼve been looking forward to meeting you for a long time.
Amy has told me so much about you. Iʼve wanted to meet you for a long time.
Iʼve heard so much about you. Iʼve been hoping to meet you for a long time.
Well, now that youʼve finally met… Why donʼt we sit down and have a cup of coffee?
Well, now that youʼve finally been introduced… Letʼs sit down and have a cup of coffee.
Well, now that you finally know each other… have dinner.
have a chat.
Sounds great.
Sounds good. 3. Vocabulary ✎
Thatʼs a good idea.
Iʼd like that. Match the words on the left with the correct meaning on the right.
1. nephew a. person I study with

2. niece b. amy fatherʼs brother
3. roommate c. person I live beside
4. colleague d. my husbandʼs mother
5. neighbor e. person I am engaged to marry
6. fiancé f. my uncleʼs daughter
7. classmate g. my sisterʼs son
8. cousin h. person I share my apartment with
9. mother-in-law i. my fatherʼs sister
10. father-in-law j. person I work with
11. uncle k. my brotherʼs daughter
12. aunt l. my husbandʼs father
2
A: ,
my ,
.
B:
.
C:
has told me .
B: has told me
too.
for a long time.
A: Well, now that
C:
3
Everyday Dialogues
Job Interview
1. Dialogue Reading
1
Interviewer: Hello, Mr. Stevens. My Interviewer: Weʼre hoping
Everyday Dialogues
name is John Phillips. Iʼm the the successful applicant can Job Interview
personnel director. start at the beginning of next
month. Weʼll finish our
Applicant: Iʼm pleased to meet interviews tomorrow and
you. make a decision by the
Interviewer: Please have a seat. weekend. Weʼll contact you
next week.
Applicant: Thank you.
Applicant: Thank you very
Interviewer: According to your much. Itʼs been a pleasure
resume, you have several years of meeting you. I hope to hear
Find New
office experience. from you soon.
Expressions ✓
Applicant: Yes. Iʼve had over ten Interviewer: Thank you for
years experience. coming in to see us, Mr. Write down any useful or
Stevens. new expressions and
Interviewer: Tell me about your words in the fields
qualifications. below.
Applicant: I can type 100 words New Words List ✎
per minute. Iʼm proficient in many
computer programs. I have
excellent interpersonal skills, I am
well organized, and Iʼm a very fast
learner.
Interviewer: I see that you have
excellent references. Do you have
any questions about the position?
Applicant: Yes. What are the
responsibilities in this position?
Interviewer: Weʼre looking for

someone to supervise two office
clerks, handle all the
correspondence, arrange meetings
and manage the front office. Have
you had any supervisory
experience?
Applicant: Yes. I supervised three
typists in my last position. What
are the office hours, Mr. Phillips?
Interviewer: 8:30 to 4:30, with an
hour off for lunch. What are your
salary expectations, Mr. Stevens?
Applicant: I expect to be paid the
going rate for this type of position.
Can you tell me about the
benefits you offer?
Interviewer: Yes. We provide full
medical and dental coverage, a
pension plan and a three week
holiday per year.
Applicant: Thatʼs very generous.
When is the position available? 1
Everyday Dialogues
Job Interview
2. Practice ☑
2
My name is John Phillips. Iʼm the personnel director.
Everyday Dialogues
Iʼm pleased to meet you.
Iʼm John Phillips. Iʼm the manager of Human Resources. Iʼm happy to meet you. Job Interview
Iʼm in charge of hiring. Itʼs nice to meet you.
Please have a seat. According to your resume, you have several years of office experience.
Please sit down. Your resume tells us that you have several years of office experience.
Tell me about your qualifications. I can type 100 W.P.M. I am proficient in many computer programs.
What are your qualifications? Iʼm able to type 100 W.P.M. Iʼm able to use many computer programs.
What qualifications do you have?
I have excellent interpersonal skills. Do you have any questions about the position?
I get along very well with people. Would you like to ask anything about the job?
What are the responsibilities in this position? Weʼre looking for someone to supervise two office clerks.
What are the duties? We want someone who can manage two office clerks.
Have you had any supervisory experience? What are your salary expectations, Mr. Stevens?
Have you ever been a supervisor? What salary do you expect?
I expect to be paid the going rate for this type of position.

I expect to get the usual salary for this type of work.
Can you tell me about the benefits you provide?

What benefits does the company give?
We provide full medical and dental coverage.

We give health and dental insurance.
Thatʼs very generous. When is the position available?

Thatʼs very good. When does the job start?
Weʼll contact you next week.

Weʼll get in touch with you next week.
Itʼs been a pleasure meeting you. I hope to hear from you soon.
Iʼve enjoyed meeting you. I look forward to hearing from you soon.
3
Everyday Dialogues
Job Interview
1. personnel director a. duties

2. hire b. manage, be in charge of
3. resume c. usual pay for a certain job
4. qualifications d. money paid for work

5. proficient e. get in touch with
6. position f. give a job to, employ
7. responsibilities g. open, ready to use, ready to do
8. supervise h. skills, experience, education
9. salary i. person who can tell about you

10. benefits j. person in charge of hiring
11. contact k. able to do something, skilled
12. going rate l. written summary of your skills, education, and experience
13. available m. things you receive from an employer in addition to salary
14. reference n. job

Everyday Dialogues
Job Interview
Interviewer: Hello, .
.
Applicant: .
Interviewer: .
Applicant: Thank you.
Interviewer: you have several years of office experience.
Applicant: Yes. Iʼve had experience.
Interviewer: your qualifications.
Applicant:
Interviewer: I see that you have excellent references.

the position?
Applicant: Yes. What are the in this position?
Interviewer: Weʼre looking for someone
Applicant: What are the office hours?

Interviewer: .
?
Applicant: I expect to be paid
Can you tell me about the benefits you offer?

Interviewer: Yes.
.
Applicant:
?
Interviewer: Weʼre hoping the successful applicant can start at the beginning of next month. Weʼll
finish our interviews tomorrow and make a decision by the weekend.
next week.
Applicant: Thank you very much.
Interviewer: Thank you for coming in to see us, Mr. Stevens.

Everyday Dialogues
Looking for an Apartment
1. Dialogue Reading
Read the dialogue with your partner a few times. Take turns being each
character. Practice your intonation and pronunciation.
Ellie: Hi, Iʼm calling about your ad for the apartment for rent.
Landlord: Oh yes.
Ellie: Can you give me a little more information, please?
Landlord: Sure. What would you like to know?
Ellie: How many rooms does it have?
Landlord: It has an L-shaped living room dining room, a small
kitchen, two bedrooms, one large bathroom and a small one off the
master bedroom.
Ellie: How much is the rent?
Landlord: Itʼs $600.
Ellie: Is it carpeted?
Landlord: No. It has hard wood floors throughout.
Write down any useful or new expressions and
Ellie: Is there a parking spot?
words in the fields below.
Landlord: There are two spaces available.
Ellie: Is parking included in the rent?
New Words List ✎
Landlord: One space is included. If you want the other spot, youʼll
have to pay an extra $20 per month.
Ellie: What about utilities?
Landlord: Heat, water and electricity are included. You just have to
pay for cable and telephone.
Ellie: Do I have to sign a lease?
Landlord: No. You just have to give one month notice if you want to
move out.
Ellie: Is there a damage deposit?
Landlord: Yes. Itʼs $300, half a monthʼs rent.
Ellie: Is it okay to have a pet?
Landlord: Small pets are allowed.
Ellie: One more thing. Is it close to a major bus route?
Landlord: Yes, thereʼs a bus stop just one block away.
Ellie: Great. When can I see it?
Landlord: How about 2:00 this afternoon?
Ellie: Thatʼs fine. Oh, I forgot to ask. When is it available?
Landlord: Itʼs available immediately.
Ellie: Okay. See you at two. Thanks.
Landlord: See you. Bye.
1
photocopied by members of ESL-Library.com in accordance with membership terms and conditions. Contact info@esl-library.com for complete details.
Everyday Dialogues
2. Practice ☑
2
Iʼm calling about your ad for the apartment for rent.
Everyday Dialogues
Can you give me a little more information, please?
the house Looking
Could you give me a little for an Apartment
more information, please?
the townhouse Could you tell me a little more about it?
the duplex
the bachelor suite
How many rooms does it have?
What would you like to know? How many rooms are there?
What do you want to know? bedrooms
bathrooms
What information would you like?
How much is the rent? Is it carpeted? Is it air-conditioned?

Whatʼs the rent? Does it have carpeting? Does it have air-conditioning?
Does it have blinds? Does it have a balcony?
drapes? a fireplace?
curtains? in-suite laundry?
Is there a parking spot? Are there appliances?

Does it have a parking spot? Does it have appliances?
Do I have to sign a lease? Is there a damage deposit? Is it okay to have a pet?

Do I need to sign a lease? a security deposit? a dog?
Is it necessary to sign a lease? Do I have to pay a damage deposit? a cat?
Is it close to a major bus route? Thereʼs a bus stop just one block away.
a school? Thereʼs a school nearby.
a shopping center? Thereʼs a shopping centre down the street.
a park? Thereʼs a bank at the corner.
a bank? Thereʼs a park on the next street.
Great. When can I see it? How about 2:00?

Good. When will I be able to look at it? Is 2:00 okay?
Is 2:00 convenient?
Do you want to come at 2:00?
When is it available? Itʼs available immediately.

When will it be vacant? Itʼs vacant now.
When can I move in? You can move in right away.
3
Everyday Dialogues
3. Vocabulary ✎
1. landlord a. heat, electricity, water

2. tenant b. floor covering
3. lease c. ready to use
4. damage deposit d. close
5. available e. person who rents an apartment
6. bachelor suite f. written rental agreement
7. utilities g. window coverings
8. appliances h. apartment owner
9. convenient i. fridge, stove, washer, dryer
10. nearby j. security deposit
11. blinds k. small apartment for one person
12. carpeting l. easy to use, easy to do
3
Everyday Dialogues
Caller: Hi, Iʼm calling about your ad for for rent.

Landlord: Oh yes.
Caller: ?
Landlord: Sure. ?
Caller: How many does it have?
Landlord:
Caller: How much ?
Landlord: Itʼs $ .
Caller: Does it have ?
Landlord: Yes, it does.
Caller: Is there ?
Landlord: Yes, there is.
Caller: Is included in the rent?
Landlord: .
Caller: utilities?
Landlord:
.
Caller: deposit?
Landlord: Yes.
Caller:
Landlord: Small pets are allowed.
Caller: One more thing. Is it close to ?
Landlord: Yes, thereʼs .
Caller: Great. When can I see it?
Landlord: ?
Caller: Thatʼs fine. Oh, I forgot to ask. When
?
Landlord: immediately.
Caller: Okay. See you later. Thanks.
Landlord: See you. Bye.
4
Everyday Dialogues
Making an Appointment
1. Dialogue Reading
pronunciation.
Receptionist: Doctorʼs office.
Patient: This is Ruth Perez. Iʼd like to make an

appointment with Dr. Barnes.
Receptionist: Why do you want to see the doctor?
Patient: I have a sore throat.
Receptionist: How long have you had it?
Patient: Iʼve had it about three days. Find New Expressions ✓

Receptionist: Can you come in tomorrow morning
at 11:00? the fields below.
Patient: Yes, thatʼs fine.
New Words List ✎
Receptionist: Okay. Weʼll see you tomorrow, Ms.
Perez.
Patient: Thank you. Bye.
2. Practice ☑

Iʼd like to make an appointment with Dr. Barnes.

Can I make an appointment with Dr. Barnes.
Is it possible to see Dr. Barnes this week?
1
Everyday Dialogues
Making an Appointment
Why do you want to see the doctor?

Whatʼs the problem?
Whatʼs the matter?
2
I have a sore throat. How long have you had it?
Everyday Dialogues
a fever. How long have you been sick? Making an Appointment
a rash. When did it start?
a back-ache.
a bad cold.
Can you come in tomorrow morning at 11:00?

Is tomorrow afternoon at 4:00 convenient?
How is Thursday at 2:00? About three days.
Is Friday at 12:30 okay? Iʼve had it for a week.
I could fit you in today at 1:00. Since Monday.
What about this afternoon at 3:00? It started two days ago.
You can pick it up about three oʼclock. Yes, thatʼs fine.

It will be ready this afternoon. Okay, thatʼs good.
You can get it later today. Sure.
Could I come in sooner than that?
Weʼll see you tomorrow. I canʼt make it then. Is there another time I could come?
Weʼll see you on Friday. Iʼm sorry. Iʼm busy then. Is there something else available?
See you this afternoon.
3. Vocabulary ✎
Match the questions and responses.
1. Whatʼs the problem? Since Friday.

2. How long have you had it? How about tomorrow at 3:00?
3. Is Friday at 2:00 okay? I have a bad headache.
4. When did it start? Yes. Thatʼs fine.
5. Is there something else available? Last week.
3
Receptionist: Doctorʼs office.

Patient:
Receptionist:
Patient: I have
Receptionist:
Patient: Last Friday.

Receptionist:
Patient: Iʼm sorry.
Receptionist:
Patient: Okay. Thatʼs fine.
Receptionist:
Patient:
3
Everyday Dialogues
Ordering Food
1. Dialogue Reading
Waiter: Can I take your order now?
Customer: Could you give me a few more minutes?
Waiter: Certainly. Take your time.
Waiter: Are you ready to order now?
1
Customer: Yes. Iʼd like an 8 ha
Everyday Dialogues
e
oz. steak please. Ordering Food
is
ve
Waiter Would you like m
potatoes or rice with your a Find New
steak? y Expressions ✓
lar
Customer: What fa Write down any
ge useful or new
kind of potatoes do vo expressions and
you have? Waiter: die words in the fields
rit
t New Words List ✎ below.
We have baked, e.
mashed, or French Co Cu
fries. Customer: Iʼll ke. st
have French fries Waiter: And would you like o
anything for dessert?
please. m
Cu
Waiter: And how would you er:
like your steak done? st
Ok
Customer: Medium-rare, o
please. ay.
m
Iʼll
Waiter: Would you er:
try
like anything to W
th
start? Customer: ha
at.
Iʼll have a salad t
please. Waiter: Iʼll put your order in
do and be right back with
Waiter: We have Greek, some hot rolls and
yo
Italian, and Caesar salad, as butter.
well as a house salad. u
Customer: Iʼll have the su
house salad with oil and
vinegar dressing. gg
Waite es
r: t?
W
Woul
ait
d you
er:
like a
Th
bever
e
age? ap
Cust pl
omer e
2
piby Red River Press Inc. All rights reserved. The contents within this e-book/document may only be
: Iʼll 2008. This eBook is produced and distributed
Copyright
Everyday Dialogues
Ordering Food
2. Practice ☑
3
Can I take your order now?
Everyday Dialogues
Certainly. Take your time.
Would you like to order now? Of course. Donʼt hurry. Ordering Food
Are you ready to order now? Sure. Iʼll come back in a few minutes.
Have you had time to look at the menu yet?
Could you give me a few more minutes?
Can I have a few more minutes, please? Iʼd like an 8 oz. steak please.
Iʼd like a few more minutes. Iʼll have a 12 oz. steak please.
Iʼm not quite ready. I need a few more minutes. Can I please have the rack of lamb.
Can I have the pork roast.
Iʼd like the roast beef please. How would you like your steak done? Rare, please.
fried chicken medium rare
grilled salmon medium
medium well
Iʼll have baked potatoes. well done.
Iʼd like
Iʼll take
Would you like anything to start? We have a Greek, Italian, and Caesar salad, as well as a house salad.
Would you like anything to begin with? in addition to a house salad
Would you like an appetizer? We have a Greek, Italian, Caesar and house salad.
soup?
a salad?
Iʼll have the house salad with oil and vinegar dressing. What do you suggest?
Thousand Island dressing. What do you recommend?
Italian dressing. Whatʼs good?
French dressing. Any suggestions?
blue cheese dressing.
Would you like a beverage? Iʼll have a large diet Coke. The apple pie is my favorite.
Would you like anything to drink? a cup of coffee. The chocolate mousse is delicious.
Will there be anything to drink? Just water, please. The lemon cheesecake is wonderful.
The strawberry tart is fantastic.
Iʼll be right back with some hot rolls and butter. Okay. Iʼll try that.
Iʼll be back in a minute with your water. Iʼd like that.
Iʼll be back right away with your cutlery and napkins. Iʼll order that.
Iʼll take that.
4
Everyday Dialogues
Ordering Food
Work with your partner. Fill in the chart below with as many food items as you can think of.
Appetizer - First Entrée - Main Side Dish
Everyday
Dessert
Dialogues
Beverage
Course Course Ordering Food
Ex. salad steak French fries pie coke
3
Waiter: now?
Customer: a few more minutes.
Waiter: .
Waiter: ?
Customer: Yes. please.
Waiter: Would you like with
?
Customer: What kind of potatoes do you have?
Waiter: We have .
Customer: French fries please.
Waiter: And how would you like your done?
Customer: , please.
Waiter: ?
Customer: Iʼll have a salad please.
Waiter: We have Greek, Italian, and Caesar salad, as well a house salad.
4
Customer:
the house salad with
dressing.
Waiter:
?
Customer:
large diet Coke.
Waiter: And would you like anything for dessert?
Customer: What ?
Waiter:
Customer: Okay. .
Waiter: Iʼll put your order in and
4
Everyday Dialogues
Weekend Plans
1. Dialogue Reading
pronunciation.
Bill: Hi Amy. Itʼs Bill.
Amy: Hi Bill. How are you doing?
Bill: Not bad. Iʼm calling to talk about the weekend. Have
you got any plans yet?
Amy: No, not yet. What did you have in mind?
1
Bill: How about going to a hockey game on Saturday
Everyday Dialogues
night? Weekend Plans
Amy: I donʼt really feel like a hockey game. I did that last Find New Expressions ✓
weekend.
Bill: Well then, what about going out for dinner? the fields below.
Amy: Iʼd rather go to a movie.

New Words List ✎
Bill: Okay. That sounds good. Do you want me to pick
you up?
Amy: No. Thatʼs okay. I can meet you at the theater.
Bill: Okay. Letʼs talk on Saturday morning and arrange

the time.
Amy: Great. Iʼll talk to you then. Bye.
Bill: Bye.
2. Practice ☑

How are you doing? Not bad.

How are you? Pretty good.
Howʼs it going? So so.
1
Iʼm calling to talk about the weekend. What did you have in mind?
to find out about the weekend. What were you thinking about?
to see about the weekend. Did you have any ideas?
How about going to a hockey game? What about going out for dinner?
...playing golf? ...going to a concert?
...playing tennis?
Would you like to go to a baseball game?
Do you want to go to a bar and listen to some music?
I donʼt really feel like a hockey game. Iʼd rather go to a movie.

Iʼm not really in the mood for a hockey game. Iʼd prefer to go to a movie.
I donʼt really want to go to a hockey game. Iʼd like to go to a movie instead.
That sounds good. Do you want me to pick you up?

That sounds fine. Should I pick you up?
That sounds great. Should I come and get you?
No. Thatʼs okay. I can meet you at the theater. Letʼs talk on Saturday and arrange the time.
Thatʼs alright. Iʼll meet you at the theater. Iʼll call you on Saturday morning and we can decide what time
at the bar. to meet.
at the arena. Iʼll call on Saturday morning to make definite plans.
at the golf course.
at the tennis court.
at the concert hall.
at the stadium.
3. Vocabulary ✎
Match the activity with the location.
1. play golf a. at the bar

2. play tennis b. at the arena
3. see a movie c. at the course
4. watch a hockey game d. at the restaurant
5. watch a baseball game e. at the court
6. listen to music f. at the theater
7. eat dinner g. at the stadium
2
Bill: Hi Amy. Itʼs Bill.

Hi Bill. ?
Amy:
. Iʼm calling
Bill:
. Have you got any plans yet?
No, not yet. ?
Amy:
Bill:
on Saturday night?
Amy:
.
I did that last weekend.
Bill: Well then,
?
Amy: go to a movie.
Bill: Okay. .
?
Amy: No. .
Bill: Okay.
Amy. Great. Iʼll talk to you then. Bye.
Bill: Bye.
3
Everyday Dialogues
Returning an Item
1. Dialogue Reading
pronunciation.
Clerk: Can I help you?
Customer: Yes. Iʼd like to return this jacket.
Clerk: May I ask why youʼre returning it?
Customer: I bought it for my son, but itʼs too small.
Clerk: Do you have your receipt?
Customer: Yes, here it is.
Everyday Dialogues
Returning an Item
Clerk: Iʼm sorry. This jacket was on sale. There are no Find New Expressions ✓
refunds on sale items. You can exchange it for
something else or we can give you a credit note. Write down any useful or new expressions and words in
the fields below.
Customer: Do you have the jacket in a larger size?
New Words List ✎
Clerk: Let me check.... (a minute later) Iʼm afraid
weʼre all sold out.
Customer: Okay, Iʼll take a credit note. How long is it

good for?
Clerk: Itʼs good for a year.
Customer: Okay. Iʼll come back next week and see if I

can find something else he might like.
2. Practice ☑

Can I help you?

May I help you?
Yes, Iʼd like to return this jacket.
May I ask why youʼre returning it?
Yes, I want to return this jacket.
Can I ask why youʼre returning it?
this coat. Could I ask why youʼre returning it?
these pants.
Is there something wrong with it?
I bought it for my son, but itʼs too small. Itʼs too small. Do you have your receipt?
my husband It doesnʼt fit. your bill
my daughter sales slip
He didnʼt like the color.
my friend. She didnʼt like the style.
This jacket was on sale. There are no refunds on sale items.

This jacket was reduced. We donʼt give refunds if the items are on sale.
We donʼt give you your money back if the item is on sale.
Do you have the jacket in a larger size? Let me check. Iʼm afraid weʼre all sold out.
a smaller size. Let me see. Iʼm sorry. Weʼre all sold out.
in a different color. Let me look. Iʼm sorry. We donʼt have any more.
How long is it good for? Itʼs good for a year.

How long is it valid for? Itʼs valid for a year.
How long can I use it? You have a year to use it.
When do I have to use it by?
3. Vocabulary ✎
Match the words or expressions on the left with the correct meaning on the right.
1. return available to buy

2. receipt trade
3. on sale give back
4. check no more available to buy
5. refund able to use
6. exchange bill, proof of purchase
7. credit note reduced price
8. valid give back money
9. for sale look for
10. sold out paper stating a certain value of merchandise a
store owes you
2
Everyday Dialogues
Returning an Item
Clerk: ?
Customer: Yes. .
Clerk: why youʼre returning it?
Customer: I bought it for
.
Clerk: Do you have your ?
Customer: Yes, here it is.
Clerk.: Iʼm sorry. This jacket was .
. You can exchange it for
something else or we can give you a credit note.
Customer: Do you have the
?
Clerk: .
(a minute later) .
Customer: Okay, Iʼll take a credit note.
?
Clerk: Itʼs for a year.
Customer: Okay. Iʼll come back next week and see if I can find something else he
might like.
Work with a partner and write your own new dialogue using any phrases from
page 2. Then practice the dialogue and present it to your class.
3

Everyday Dialogues

Caricato da

Informazioni sul documento

Titolo originale

Copyright

Formati disponibili

Condividi questo documento

Condividi o incorpora il documento

Opzioni di condivisione

Hai trovato utile questo documento?

Questo contenuto è inappropriato?

Copyright:

Formati disponibili

Everyday Dialogues

Caricato da

Copyright:

Formati disponibili

Ev

The English es you to the

Ruth: Iʼm out of sugar and flour. Iʼm going to the

Ruth: How much do you want?

Anna: Iʼd like two loaves.

Ruth: Do you need anything else?

Anna: No. I think thatʼs all. Do you want me to pay

I need some bread. How much do you want?

Match the quantity with the product.

Do you want me to pay you now?

Complete the dialogue below with appropriate expressions.

Ruth: How much do you want?

Anna: Okay. Thanks. See you later.

5. Write your own dialogue ✎

Andrea: Excuse me. Can you tell me how to get to the

Andrea: Excuse me. Do you know where the post office

Andrea: Which side of the street is it on?

Second Man: Coming from this direction, itʼll be on your

Andrea: No. thatʼs okay. Iʼve got it. Thanks a lot.

Second Man: Youʼre welcome.

Work with your partner. Role-play the dialogue, substituting

Can you tell me how to get to the post office?

How many blocks is that? Itʼs about two or three blocks.

Complete the dialogue below with appropriate expressions.

Andrea: Excuse me. the post office?

Andrea: Excuse me. post office is?

Andrea: Which side of the street is it on?

Second Man: Coming from this direction, side. Itʼs

Andrea: No. Thatʼs okay. . Thanks a lot.

5. Write your own dialogue ✎

Customer: Weʼd like a table for four, please.

Hostess: Do you have a reservation?

Customer: No, we donʼt.

Hostess: Iʼm afraid there will be about a ten or fifteen

Customer: Thatʼs okay.

Hostess: Would you like smoking or non-smoking?

Hostess: Would you rather sit inside or on the patio?

Customer: Itʼs Montague.

Hostess: Could you spell that please?

Customer: M O N T A G U E. Could we look at some

Hostess: Certainly. Here you are.

Customer: Thank you.

Work with your partner. Role-play the dialogue, substituting

Weʼd like a table for four, please.

Certainly. Here you are.

Complete the dialogue below with appropriate expressions.

Customer: for four.

5. Write your own dialogue ✎

Dr. Barnes: Good morning, Mr. Perez. How are you

Mr. Perez: I have a bad sore throat.

Dr. Barnes: When did it start?

Mr. Perez: Three days ago.

Dr. Barnes: Do you have any other symptoms?

Mr. Perez: Thank you, Doctor Barnes.

Work with your partner. Role-play the dialogue, substituting

How are you feeling today?

...continued on the next page

Youʼll probably start to feel better in a couple of days.

3. Health problems. Match the symptoms. ✎

1. flu a. sore chest

Complete the dialogue below with appropriate expressions.

Doctor: Good morning, ,

Doctor: Iʼll have a look at .