Pooja Naik

Shiv Sai Paradise, B/1602, Behind Fatima Church, Majiwada Village Road, Thane (W) 400601
 Phone: 8655164975  pooja.sawant54@yahoo.in

EDUCATIONAL QUALIFICATIONS
Year Degree Institute
2010 B.Com Patkar College, Mumbai
2007 H.S.C. Patkar College, Mumbai

PROFESSIONAL EXPERIENCE

PURATOS FOOD INGREDIENTS INDIA PVT. LTD., Mumbai

Sales Coordinator and Customer care associate (April 2015 – Present)

Responsibilities:
 Raising delivery orders in SAP on a daily basis and ensure same-day invoicing and dispatch
 Preparing PI, PO execution, plant co-ordination, fixing delivery schedule and payment follow up
 Sending dispatch details to sales team and customers
 Customer master creation in SAP
 Sending offers and recipes to customers
 Sending special price list for Low shelf life products
 Providing back-end support to Sales team by coordinating for orders, packing and sending samples and
marketing collaterals as and when required, provide administrative support for exhibitions and related events
 Act as one point of contact for all customers and KAM to resolve their queries by coordinating and collection of
data from other departments
 Act as one point for insurance claims in case of material damage received by customers and ensure details
forwarded to accounts for issuing credit notes
 Handling telephonic and e-mail communication from customers and revert back with specific details
 Taking sales projections from customers and sending it to plant for taking production plan
 Supporting marketing department in sending out POP material to sales team and customers
 Maintaining records of Bank Guarantees of customers and sending information to them a month before the
expiry and follow up to collect the fresh bank guarantees and hand over the same to the finance department
 Generating sales report, dispatch report and sending it to management and customers
 Assisting the Sales Head in analyzing the data and preparing PowerPoint presentations

POLYCAB WIRES PVT. LTD., Mumbai

Sales Coordinator (May ‘12 – Mar ‘15)

Responsibilities:
 Receiving enquiries and Sending quotation to Customer
 Taking order confirmation and order process to factory and suppliers for production
 Co-ordination with internal departments for quotations , dispatch, accounts, PBG and L/C
 Participating in Tenders and Auctions
 Preparing order statement , dispatch statement and proforma invoice
 Arranging inspection call in co-ordination with customer and factory
 Follow up with factory for material dispatches
 Follow up for the payment and “C” form with customers
 Follow up with factory for inspection reports and documents
INDUSTRIAL ADHESIVES PVT. LTD., Mumbai
Sales Coordinator (May ’10 – April’12)

Responsibilities:
 Responsible for co-ordination with International and Domestic Sales Executives and Production Dept
 Supporting the Sales team in attaining sales targets
 Process Sales order through ERP system
 Preparing monthly, weekly and daily sales analysis
 Preparing proposals, agreements, sales reports and presentations
 Maintain and Submit Sales reports and submit to HOD (Sales and Marketing)
 Preparing MIS Reports as per requirements
 Follow up for the payment and “C” form with customers

ADDITIONAL INFORMATION
 Languages Known: English, Hindi, Marathi
 Certificate course completed in Tally 9.0
 Hobbies include listening to music and cooking