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“Artificial Intelligence: We’re Entering the Age
ALPHA 1 of Smart Everything
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You can bank on it: Artificial intelligence (AI) is going to be the next big thing in mobile. At the MIT
CIO Symposium in May, GE CIO Jim Fowler made it clear that we are moving toward “a world where
machines are going to tell people what to do,” instead of vice versa. More affordable sensors, rich data
available in real-time and powerful analysis tools are powering the move.
GE CIO Jim Fowler makes it clear Artificial intelligence is diverse, including chatbots,
cloud APIs, computer vision, natural language
that we are moving toward “a world processing, voice-to-text (and vice versa), robotics
where machines are going to tell people and more. Experts expect AI to be used for many
what to do,” instead of vice versa.1 purposes, including embedding chatbots into retail
apps, adding built-in smarts to traditional enterprise
applications like ERP, and integrating with context-
aware smart sensors for consumer and industrial
AI: We’re Entering the Age of Smart use.
Everything
Gartner defines artificial intelligence (AI) through
three key traits — the ability to learn, predict and
In fact, Gartner vice president and Gartner Fellow
David Cearley says that intelligent apps will be surprise. 4
Source: Gartner “Cool Vendors in AI Core
one of the top ten strategic trends for 2017. 2 Technologies” (May 2017)
He’s talking about more than just virtual digital
assistants making common tasks, like prioritizing
email, easier. Instead, he predicts AI will be built
into every category of mobile app in the enterprise.
In fact, Gartner is so bullish on AI everywhere that
it expects most of the 200 largest companies in the
world to have developed intelligent apps by 2018.
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Why the Time is Now: The Hardware is Even the most expensive categories of sensors
Ready are seeing prices fall. In April, Velodyne
announced a new, low cost solid state LiDAR
Consider this – Apple is working on a processor system called Velarray, that could make self-
designed solely to perform AI-related tasks, and it driving cars an affordable reality. The sensor is
will eventually be included in many of its devices, capable of recognizing objects with low reflectivity
up to 200 meters away, boasts improved vertical
including iPhones and iPads.5 And interestingly,
and horizontal fields of view than predecessors
this is one instance where Apple isn’t leading the
and aims to sell for just a few hundred bucks when
way -- to a certain extent, it’s playing catch-up.
Qualcomm recently released the Snapdragon 835 produced in mass volumes.8
mobile processor, which has a module for machine
We’ll likely start to see sensors transmitting data
learning and handling artificial intelligence tasks.6
on everything from road conditions to facilities
Snapdragon processors are used in many Android
usage to cars to industrial equipment. Enterprises,
phones. Google rolled out an AI-related processor
which in turn are using more mobile devices and
called the Tensor Processor Unit back in 2016,
wearables than ever before, will need to transmit,
although for now, the chip is used in Google data
collect and analyze this data to make ever more
centers for image-recognition and to deliver faster,
intelligent decisions – and they’ll be wanting to do
better search results. But don’t be surprised if
it in real-time. Smart machinery letting employees
Google develops an AI-focused processor for mobile
with mobile devices on the shop know they need
as well.
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to be fixed, sensors alerting field service employees Now employees can get information exactly where
with mobile phones that they need to make an they work – at a lower cost, whether that be on the
immediate service call, and more. shop floor, in a customer meeting, at a construction
This hardware news is clear evidence that AI is site, or doing a field repair. Add mobile sensors and
truly on the verge of becoming an everyday reality. AI to the mix and you have a powerful combination.
But while the hardware developments are critical, Fail to incorporate them and your mobile app may
the other part of the story is the software – or be on the verge of being obsolete before you get it
applications. Once we collect the data from all these deployed.
sensors, AI will help analyze it and tell employees
what to do next, but the enterprise workplace has Rethinking Enterprise Applications:
changed. Employees have moved away from Combining AI, Sensors and Mobile Apps
desktop PCs and paper-and-clipboards and are
doing more and more business on mobile devices. What sets mobile apps apart from traditional
Traditional business application developers must applications on desktop PCs is their ability to be
think in terms of mobile apps when they think AI. aware of their location and the outside world using
sensors. Adding AI to the mix makes apps even
Empowering Today’s Workers: Mobile Apps more useful. Here’s some examples of AI and
machine learning using input from the sensors and
The cost of mobile computing has plummeted along make recommendations on what you should do next
with major strides in mobile software development. with the power of a mobile app:
Currently one of the biggest trends has been the
Supply Chain
adoption of internal B2B and B2E mobile business
The prototype Johnnie Walker Blue Label bottle
apps to make workers much more productive and
by Diego uses extremely thin, electronic sensors
efficient across the business. Until the advent of
which can tell if the bottle has been opened or
affordable and standardized mobile devices, almost
not and where it is in the supply chain. And these
all of enterprise computing centered around making
sensors also mean Diageo can send information
desk-bound workers more productive. “Standing
to customers who scan the bottle with their
workers” -- which represent 60% of the 2.5 billion
smartphones - and change that information, thanks
workers worldwide -- were forced to use paper and
to the sensors being “always connected”. For
clipboards or interact at a stationary terminal to
instance, Diageo could upload promotional offers
directly affect business processes.10 Companies while the bottle is in the shop but change that
have realized that bringing standing worker into the information to cocktail recipes when the sensors
21st Century and away from pens and clipboards or
show the bottle has been opened at home.11
terminals is essential to remaining competitive.
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Easing Port Congestion contextually aware, intelligent apps that make use
SAP is working with the Port of Hamburg to help of big data will be in demand. And sooner than you
reduce traffic congestion around the port. It found think, because it’s likely your competitor is already
that 70 percent of trucks arrive too early, whether getting ahead of you.
the ship is ready to receive the cargo or not.
Sensors could let the system know a ship hadn’t A Good Start: Applying AI to Mobile UI
docked yet, and communicate this to truckers
While many of these are game-changing
before they drive into the port area.13 This could
technologies that took months or years to get to
reduce congestion and pollution around the port.14 market, there’s the good news: you can start small
and quickly. Business developers in many industries
Construction Safety are already helping line of business users improve
Komatsu provides a solution, SmartConstruction, decisions and streamline business processes with
that connects job site information concerning limited budgets, simply applying AI to the current UI
equipment and people. SmartConstruction allows plan in current app projects.
users to survey their job site via drone or 3D
scanner to produce a 3D model of the job site’s AI vendor Neura suggested several ways
existing conditions, bring the data into KomConnect developers can start embedding artificial intelligence
to automatically simulate creation of construction into their apps to improve user experiences and
plans, and then transmit the data into automated
decrease churn15:
driver less earth-moving vehicles to automate
excavation. Komatsu’s intelligent machine control
• Moment Based Alerts – typically, alerts are
can eliminate human error and prevent safety
based on the clock, but AI generates alerts or
hazards that can occur when humans are exposed
reminder based on the user’s context or real-
to heavy machinery. At the same time, Komatsu’s
time activities.
mobile app that allows users to view machine
• Tailored Messages – apps can generate
information from the Komtrax fleet-monitoring
intelligent, personalized messages based on
system on their Apple or Android smartphones or
behaviors that are captured and analyzed
tablet devices.
• Self-Knowledge/Awareness – apps that
The combination of mobile apps, sensors and AI capture behaviors can then tell users more
can radically change how business is done and about themselves, their physical trends and
goes far beyond what traditional desktop apps prompt action or in-app behavior
have ever been expected to do. Analysts expect • Proactive Service – smart apps that have
this kind of AI capability to be built into many proactive services take action based on
mobile apps in the coming year, not just for fitness a user’s behavior, such as turning off a
trackers. As a result, developers who can build thermostat or lights when a user leave the
house.
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• Smart Logins – who isn’t frustrated with “Artificial Intelligence will become a new
login processes? Getting users into and out database for the next generation of apps.
of systems as needed, or as required by
security or safety requirements, can make for
better user experiences.
• Next level gamification and incentives –
• Amazon AI Services
apps that can understand user behavior
• Google Cloud ML Services
and reward them can help make apps a fun,
• IBM Watson Services
routine part of the day.
• Microsoft Cognitive Services
• Clarifai
While these sounds like smaller steps, there are • AIception
still many AI technologies and vendors on market. • Algorithima
Which AI technologies should you look at first if you • Lexalytics
have limited time or budget? • Vize.it
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Learn how Alpha Anywhere can help you develop Mobile Apps that can leverage AI and sensors,
visit www.alphasoftware.com, contact sales@alphasoftware.com or sign up for a personalized
demo at: http://server.alphasoftware.com/request-demo
Still need to evaluate the right rapid app development platform that can help you deliver the next generation
of business apps? Get access to our Buyer’s Guide for Rapid App Development Platforms.
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Sources:
1. The Enterprises Project, “6 reality checks for IT chiefs: MIT Sloan CIO Symposium,” 26 May 2017
2. Smart with Gartner Summary, “Gartner’s Top 10 Strategic Technology Trends for 2017,” Kasey Panetta, 18 October 2016
3. Smart with Gartner Summary, “Gartner’s Top 10 Strategic Technology Trends for 2017,” Kasey Panetta, 18 October 2016
4. Gartner report, “Cool Vendors in AI Core Technologies, 2017,” Svetlana Sicular, Jamie Popkin, Tuong Huy Nguyen, Nick
Ingelbrecht, Brian Blau, Jim Hare and Nigel Shen, 16 May 2017
5. Bloomberg Technology, “Apple Is Working on a Dedicated Chip to Power AI on Devices,” Mark Gurman, 26 May 2015
6. Seeking Alpha, “Artificial Intelligence: From The Cloud To Your Pocket,” Shareholders Unite, 2 June 2017
7. Los Angeles Times, “Wearable X introduces yoga pants embedded with sensors,” Rosemary Feitelberg, 1 June 2017
8. Clean Technica, “Velodyne LiDAR Reveals Low-Cost, Solid-State “Velarray” LiDAR, Full Production In 2018,” James Ayre, 22
April 2017
9. TechCrunch, “Cheaper Sensors Will Fuel The Age Of Smart Everything,” Ron Miller, 10 March 2015
10. Alpha Software Blog, “2.5 Billion Workers Worldwide and 60% of US Workers Have Been Under-Served When It Comes to
Business Computing,” Richard Rabins, 8 January 2015
11. Diageo News, “Our new connected ‘Smart Bottle’ unveiled in Barcelona,” 25 Feburary 2015
12. TechCrunch, “Cheaper Sensors Will Fuel The Age Of Smart Everything,” Ron Miller, 10 March 2015
13. JBKnowledge, “Artificial Intelligence in Construction,” http://jbknowledge.com/artificial-intelligence-construction
14. Pit & Quarry, “Komatsu app lets users monitor equipment with smartphones,”Kevin Yanik, 17 December 2013
15. Neura, “Six Ways to Boost Engagement for Your IoT Device or App with AI,” http://go.theneura.com/boost-iot-application-
engagement-with-ai
16. Forbes, “3 Steps To Embedding Artificial Intelligence In Enterprise Applications,” Janakiram MSV, 12 June 2017
17. Alpha Software, www.alphasoftware.com
18. Forbes, “Tim O’Reilly on the Future of Location: “The Guy with the Most Data Wins,” John Bruner, 4 April 2012
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