Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Professional experience
Multi-skilled individual with 3 years of experience working in diverse warehouse
environments as well as Console operator in Woolworthscaltex
Building rapport and maintaining a cordial relationship with the customers to enhance
customer retention (Face to face)
Handling calls from customers.
Sharing products and services information and convincing the customers to upgrade to
the newly introduced products
Answering generic and technical queries.
Maintaining excellent customer service.
Mentor the new joiners on handling difficult customers.
Be responsible for handling issues within team members.
Maximising self and team productivity
Handling difficult customer
Handling collection escalations (Bill defaulting customers)
Collecting Customer feedback & getting back to them with appropriate solutions.
Collecting Customer feedback & getting back to them with appropriate solutions.
Education
References
AVALIABLE ON REQUEST