Eleanor​ ​Shaw

​ ​ ​ ​+44​ ​(0)​ ​7545223580​ ​|​ ​eleanorshaw93@gmail.com

2A​ ​Sternhall​ ​Lane,​ ​London​ ​SE15​ ​4NT
eleanorshaw.contently.com

Education
MA​ ​Music​ ​Theatre,​ ​Royal​ ​Central​ ​School​ ​of​ ​Speech​ ​and​ ​Drama
2016-2017

BA​ ​Hons​ ​(Oxon)​ ​Medieval​ ​and​ ​Modern​ ​Languages​ ​(French),​ ​First​ ​Class​ ​Honours,​ ​University​ ​of​ ​Oxford
2012-16

Oaklands​ ​Catholic​ ​Sixth​ ​Form

2010-12
● A​ ​Levels:​ ​English​ ​Literature​ ​(A*),​ ​Religious​ ​Studies​ ​(A*),​ ​French​ ​(A)

Experience
Retail,​ ​Barbican​ ​Centre,​ ​London ​ ​ ​ ​ ​ ​November​ ​2016-present
● Generating​ ​sales,​ ​managing​ ​shop​ ​floor,​ ​maintaining​ ​high​ ​floor​ ​standards,​ ​advising​ ​customers​ ​on
exhibitions,​ ​being​ ​an​ ​ambassador​ ​for​ ​the​ ​arts​ ​centre
Retail,​ ​Royal​ ​Academy​ ​of​ ​Arts,​ ​London ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​June​ ​2016-June​ ​2017
● Generating sales, managing personal shopping, managing shop floor and maintaining standards, being
an​ ​ambassador​ ​for​ ​the​ ​arts​ ​organization​ ​and​ ​providing​ ​advice​ ​and​ ​information​ ​about​ ​exhibitions
Office​ ​Administrator,​ ​Portsmouth​ ​Historic​ ​Dockyard June​ ​2015-September​ ​2015
● Writing copy for online literature, managing social media accounts, generating statistical reports on
customer feedback and managing surveys, processing sales and refunds, managing accounts,
generating budget reports, generating social content, editing hard-copy reports and literature,
scheduling​ ​content
Brand​ ​Representative,​ ​Abercrombie​ ​&​ ​Fitch,​ ​Paris ​ ​ ​ ​ ​October​ ​2014-June​ ​2015
● flagship​ ​store​ ​interacting​ ​with​ ​international​ ​customers
● focus on intensive customer service and personal shopping, being friendly and providing a memorable
experience, working on the till, handling money, understanding stock replenishment and meticulous
company​ ​standards

Other​ ​Experience
● I​ ​write​ ​freelance​ ​with​ ​by-lines​ ​in​ ​Vice​ ​UK​ ​and​ ​Refinery29.
● I have managed various Social Media accounts and campaigns; I broadened the online reach for The
Tab​ ​Oxford,​ ​met​ ​and​ ​exceeded​ ​the​ ​engagement​ ​targets,​ ​and​ ​improved​ ​the​ ​digital​ ​voice​ ​and​ ​brand.

Personal
I​ ​am​ ​a​ ​bookworm​ ​and​ ​a​ ​fluent​ ​French​ ​speaker​ ​who​ ​enjoys​ ​yoga​ ​and​ ​going​ ​to​ ​the​ ​theatre.

References​ ​available​ ​upon​ ​request