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This firmware version is supported on Cisco Unified Communication Manager Release 7.1.5, and above.
Latest device pack for these CUCM version should be installed firstly, otherwise, 8831 cannot successfully
register to the Cisco Unified Communications Manager!
Release Notes
For a list of Resolved Problems and Known Problems with this firmware version, you can obtain the
Firmware Release Notes in English by clicking the following URL:
h p://www.cisco.com/c/en/us/support/collabora on-endpoints/unified-ip-phone-
8800-series/products-release-notes-list.html
For all phone documentation, click the following URL:
h p://www.cisco.com/en/US/products/ps12969/index.html
Cisco IP
CallManager Supported
Phone Executable on Software Page MD5 hash
Version Protocol
Model
7.1.5, and cmterm-
8831 SIP 37e905110e638b323dc715edb738dd41
above 8831-sip.10-3-1SR1-1.k3.cop.sgn
Note: To improve software integrity protection, new public keys are used to sign cop files for Cisco Unified
Communications Manager Release 10.0.1 and later. These cop files have "k3" in their name. To install a k3
cop file on a pre-10.0.1 Cisco Unified Communications Manager, consult the README for the
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ciscocm.version3-keys.cop.sgn to determine if this additional cop file must first be installed on your specific
Cisco Unified Communications Manager version. If these keys are not present and are required, you will see
the error "The selected file is not valid" when you try to install the software package.
http://www.cisco.com/web/software/282204704/18582/RSA3ver4.pdf
The cop file, ciscocm.version3-keys.cop.sgn, is a small easily installed cop that will go on any version of
UCM. It can be installed and will do no harm even if it is not needed. It is posted on CCO under all UCM
versions under COP files.
1. Using your web browser, login to the Cisco Unified Operating System Administration web page
2. Under the Software Upgrades menu, select Install/Upgrade.
3. Fill in the appropriate values in the Software Location section for the file you downloaded above, and
click Next.
4. In the Options/Upgrades drop-down box, select the file you downloaded above, and click Next.
5. In the File Checksum Details box, verify you have selected the correct firmware and the MD5 has the
correct value, click Next.
6. Check that you received a Success message.
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After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP
server.
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