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Project Risk Management Basics:

Cost and Schedule Impacts

CSVA 2011 Conference


Toronto, Ontario
Nov 14 -16, 2011

Robert E. Rocco

1
Contents

• Background
• Fundamentals
• Process
• Tools/Supporting Documentation
• Risk Register
• Introduction to Quantitative Analysis
• Contingency Management
• Questions
Risk Management Background
What is Risk?

• A risk is something that may happen, and if it does, will have either a
positive or negative impact on the project

• Risk is an uncertain event that, if it occurs, has an effect on at least


one project objective (e.g., time, cost, scope, quality – PMI 2004)

Consideration: There are one or more active conditions that influence the risk’s
probability of occurrence and one or more response conditions that influence
the risk’s impact
What is Risk Management?

• An intuitive process

• A “good management practice” tool to enhance the chances for an


endeavor’s success

• A systematic, disciplined process that satisfies strategic objectives


through management of life cycle risks
Experienced Project Manager

• Risk Management?
• I’ve Always Done That!
• What do they want me to do differently?
Benefits of Risk Management

• Prioritizes risks for Senior Managers to focus


• Provides managers with the means to decide where best to invests the
program’s time and money
• Complies with owner’s and funding agency’s requirements,
(e.g.: validating funding requirements)
• A rational method for calculating realistic and defendable contingency
budgets (cost and schedule)
• Forces the team to think collectively and collaboratively in mitigating
risks, proactively
• Ensures that procurement and contract terms and conditions reflect the
client’s risk appetite and project objectives
Core to AECOM Program Management

• AECOM’s Risk Management practice is guided by:


– “Practice Standard for Project Risk Management” Project
Management Institute (PMI)
– ISO 31000:2009 “Risk Management - Principles and Guidelines”
– Practical experience managing over 200 capital programs with total
Capex of over US$340 billion
• AECOM has applied Risk Management to capital programs with Capex
values of approximately US$100 billion.
Risk Management Experience in Capital Programs

Program Value (US $ millions)


Second Avenue Subway, New York, USA $16,000
PATH Permanent World Trade Center Terminal, New York, USA $2,000
Dallas Area Rapid Transit Airport Extension, Dallas, USA $300
Dallas Area Rapid Transit Extension-Rowlett, Dallas, USA $300
Lincoln Center Redevelopment, New York, USA $750
San Diego International Airport Terminal Expansion, San Diego, USA $1,000
Amtrak Vent Structures, New York, USA $100
Central Corridor Light Rail Transit, Minneapolis, USA $1,000
Route 9A West Reconstruction, New York, USA $100
Tappan Zee Bridge Environmental Review, New York, USA $5,000
Central Subway, Phase 2, San Francisco, USA $1,500
Water Improvement Program, PUC, San Francisco, USA $4,500
National Network of Highways Program, Trinidad and Tobago $4,000
Afghanistan Infrastructure and Rehabilitation Program, Afghanistan $150
Doha Port Qatar, Qatar $7,000
Capital District Infrastructure Project, Abu Dhabi, UAE $20,000
Saadiyat Island Cultural District, Abu Dhabi, UAE $20,000
Abu Dhabi Metro, Abu Dhabi, UAE $5,000
The Fundamentals
The Fundamentals

Successful
Project

FAVORABLE
OUTCOMES MAXIMIZE
(Opportunities) OPPORTUNITIES

MINIMIZE
RISKS
DECISIONS
ACTIVITIES

UNFAVORABLE
OUTCOMES
(Risks)
Exposure to loss
The Fundamentals

Successful
Project
– Meet Political
MAXIMIZE
Objectives OPPORTUNITIES
FAVORABLE
OUTCOMES MAXIMIZE
(Opportunities) OPPORTUNIT
– Contribute to IES
Economic Growth MINIMIZE
RISKS MINIMIZE
RISKS
DECISIONS
ACTIVITIES
– Meet Transportation
Needs – Within Budget
UNFAVORABLE
OUTCOMES
(Risks) – Within Schedule
– Satisfy Environmental
Exposure to loss

Objectives – Meets Quality


Objectives

– No Significant
Adverse Reaction
The Process
Risk Management Process

IDENTIFY RISK

ESTABLISH
MANAGE RISK
- Mitigate LIKEHOOD
- Assess Efforts &
- Measure Progress
- Status
CONSEQUENCE
- Reset Priorities, goals (Assessment)

ESTABLISH RANK RISKS


MITIGATION (Evaluation)
PLANS &
OWNERSHIP
(Allocation)
Two Approaches to Risk Assessment

• Qualitative
– May be used initially to set up a Project
Risk Program

• Quantitative
– Necessary to provide contingency
requirements (cost and schedule) and
isolate individual risk contributions
Supporting Elements of RM Process

Guidance

Risk
Plan
Supporting Elements of RM Process

Guidance Process
Initial Activities

Risk
Management
Risk Training,
Plan Processes,
Procedures
Supporting Elements of RM Process

Guidance Process
Identify, Assess,
Initial Activities Ongoing Activities for Project Life Mitigate Plans,
Ownership

Risk
Management Risk
Risk Training, Workshops
Assessment
Plan Processes, Brainstorming Committee
Procedures (RAC)

Evaluate
Mitigation Effort,
Focus, Goals,
Priorities
Supporting Elements of RM Process

Guidance Process Output


Initial Activities Ongoing Activities for Project Life
Assessment
Group Reports
• Measured
Reduction of
Risk

• Action Items
Risk
• Cost/Schedule
Management Workshops Risk
Risk Training, Assessment
Confidence Levels
Brainstorming
Plan Processes. Committee
(RAC)
• Cost Contingency
and schedule float
Procedures management
Risk Identification

RISK REGISTER
STRATEGIC TECHNICAL COST/SCHEDULE

Means To Execute Project Execution Cost and Schedule


- Project - Design Measure
Understanding - Construction - Confidence Level
- Business - Construction - Cost Contingency
- Schedule Float
POTENTIAL Practices Management
RISKS - Organization
- Resources
- Viability
- Precondition

ASSESSMENT

EVALUATION

MITIGATION PLANS

MANAGEMENT
Tools for Risk Identification

• Interviews • Industry knowledge base


• Project Team workshops • Influence diagrams
• Brainstorming • Post-project review / lessons
learned / historical information
• Project documents review
• Root-cause analysis
• Risk Breakdown Structure
• Force field analysis
• Check lists
• List of assumptions and
• Cause and effect diagrams constrains
• Questionnaire • Delphi technique (anonymous
polling)
• SWOT analysis
Risk Assessment

• The objective here is to communicate the “expected impact” that will


happen if no proactive mitigation plan is implemented in the
program/project. And the steps are as follows:
– Select impacted variable per risk factor
(e.g.: cost, schedule, quality, etc.)
– Calculate expected consequences per risk factor

Expected Value (EV) = Likelihood x Consequence


Risk Assessment

DESCRIPTION OF FREQUENCY SCALE


LIKELIHOOD PROBABILITY
OF EVENT VALUE

Event occurs many times during


Almost Certain period of project or single event has >70% 5
high likelihood of occurrence

Event occurs several times during


Often period of project or single event has 40 – 70% 4
moderate likelihood of occurrence

Event could occur during period of


Likely 20 – 40% 3
project

Event is unlikely to occur, but it is


Possible 10 – 20% 2
possible during period of project

Event is so unlikely that it can be


Rare assumed not to occur during period 0 – 10% 1
of project.
Risk Assessment

DESCRIPTION OF EFFECT OF EVENT

CONSEQUENCE COST
PROJECT PERCEPTION/ SCALE
(IN SCHEDULE SAFETY
POLITICAL REACTION VALUE
MILLIONS)

Public perception very poor.


Adds up to Adds 12 Multiple public Project seriously jeopardized.
Catastrophic 5
$250 months accidents Serious political consequence to
-- Owner
Single public
Project jeopardized. Requires
Adds up to Adds 6 accident and
Major considerable effort to regroup 4
$100 months multiple workforce
public/political support
accidents
Some concern for project
Single public
viability. Some political
Adds up to Adds 4 accident or
Moderate consequence experienced by 3
$50 months multiple workforce
Owner. Moderate effort required
accidents
to re-establish viability.
Minor concern for project
Adds up to Adds 2 Single workforce
Minor viability and effect on Owner 2
$25 months accident
politically
Little or no concern for project
Adds up to Adds 1 Little possibility of
Insignificant viability and effect on Owner 1
$10 month accident
politically
Traditional Practice of Risk Ranking

CONSEQUENCE
INSIGNIFICANT MODERATE CATASTROPHIC
MINOR (2) MAJOR (4)
(1) (3) (5)
PROBABILITY

RARE (1) 1 2 3 4 5

POSSIBLE (2) 2 4 6 8 10

LIKELY (3) 3 6 9 12 15

OFTEN (4) 4 8 12 16 20

ALMOST CERTAIN (5) 5 10 15 20 25


Risk Allocation

• Mitigate
• Transfer (e.g.: Share, Insurance)
• Accept
• Avoid

Identify party best able to implement the allocation


Manage Risk

• Primary Risk Mitigation


This is the risk mitigation accomplished by implementing the risk
mitigations placed in the Risk Register.
• Secondary Mitigation
These are the items identified in advance by the project as
possible areas in which to reduce scope in an effort to save
money or time to replenish contingency (cost and/or schedule)
that is being used more rapidly than planned.
Tools/Supporting
Documentation
Risk Program Documents

Risk Identification
• Workshops
• Informal process Risk Register
• Risks
Risk Assessment • Mitigation Strategies
Risk Management and Evaluation • Allocation
Plan - Mitigate
- Transfer
Risk: Ownership - Accept
Mitigation Strategies - Avoid
• Status
Allocations

Contingency
Risk Management
Management Risk Mitigation Meetings Risk Mitigation
• Reporting
• Remedies Risk Assessment Committee Report
• Approve Allocations
• Direct, evaluate mitigations Risk Mitigation Status logs
• Change L,C Supporting documentation
• Secondary Mitigations
Risk Mitigation Meetings

• Risk Mitigation Meetings

– Regular interval (monthly)

– Includes key project personnel

– Establish priority risks and place on the agenda

– Minutes capture essential risk / mitigation discussions


Sample Risk Mitigation
Meeting Minutes
Risk Mitigation Status Log
Assessment Committee
Meeting
Risk Register
Sample Risk Register
Quantitative Analysis
Risk Analysis

• Provides confidence level for cost estimate and schedule


• Rational approach to establish cost contingency and schedule float
• Means to manage contingency and float
• Addresses oversight agency requirements
Risk Analysis Input

1.Cost Estimate
a. Contractor Costs (pre-Award Contingency)
– Labor
– Material
– Equipment
– Indirects
– Profit
– Risk
b. Owner Costs

2.Risk Events (post-Award Contingency)


3.Schedule
Cost Estimate Uncertainties Matrix
Risk Events
Risk Events
Risk Analysis Output
CCLRT Project CCLRT Project
Entire Plan : Cost Entire Plan : Duration
100% $978,143,363 100% 2763
350

95% $926,525,787 95% 2606


300
90% $913,495,632 90% 2557

300 85% $905,911,420 85% 2523

80% $898,605,014 80% 2494


250
75% $892,516,291 75% 2462

250 70% $887,757,789 70% 2435

65% $883,051,476 65% 2420


200

Cumulative Frequency

Cumulative Frequency
60% $879,671,838 60% 2404
200
55% $876,545,038 55% 2389
Hits

Hits
50% $873,195,250 50% 2375
150
45% $870,261,462 45% 2363
150
40% $867,547,188 40% 2350

35% $864,141,857 35% 2340

100
30% $860,865,828 30% 2330
100
25% $857,802,894 25% 2322

20% $854,591,438 20% 2313

15% $850,794,197 50 15% 2302


50

10% $846,859,238 10% 2292

5% $840,271,115 5% 2280

0 0% $810,627,650 0 0% 2194
$800,000,000 $900,000,000 2200 2400 2600
Distribution (start of interval) Distribution (start of interval)
Risk Analysis Output

CCLRT Project
Cost Sensitivity

CC 65701 - CCLRT Project Schedule 91%

0780 - SCC 70 Light Rail 20%

0630 - SCC 40 Materials 16%

0450 - SCC 10 Materials 14%

0770 - SCC 60 ROW 13%

0710 - SCC 50 Materials 10%

0790 - SCC 80 Owner Cos ts 10%

0550 - SCC 30 Labor 9%

0700 - SCC 50 Labor 8%

0750 - SCC 50 Risk 7%


Mitigation & Effect

Increase confidence of
$3.833 billion estimate by
18%. (from 59% to 77%) Unmitigated

Reduce P90 by $160


million. (from $4.18 to
$4.02 billion)
Contingency Management

Contingency Management Includes:


• Recording actual values of remaining contingency on a month by
month basis
• Forecasting contingency values into the future based on possible
opportunities and risks
• Identifying options to address any significant variations in contingency
usage
• Implementing the options to restore contingency usage to planned
levels
Contingency Management

Cost Contingency Drawdown Forecast


$550
515.371
492.150
$500
472.495

$450

$400

$350
Updated Planned
Curve
$300

$250

$200
Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1
2010 2011 2012

Planned Drawdown Minimum Contingency Buffer Actual Drawdown


Contingency Management

Cost Contingency Drawdown Forecast


$550
515.371 Hold Point
90% Bid
492.150 50%
$500 472.495 Constructed
Q1 2012 $220M

$450

$400

$350

$300

$250
Forecast
$200
Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Q1
2010 2011 2012

Planned Drawdown Minimum Contingency Buffer Actual Drawdown


Tools and Resources

• Software
– @RISK
• A Palisade Corporation Windows-based tool, which is an ‘add-on’ to
Microsoft Excel
• It is AECOM Standard software for conducting cost risk analysis and
modeling
– Oracle Primavera Risk (Formerly PERTMASTER) / @RISK for
Project
• Oracle Primavera Risk Analysis (Formerly PERTMASTER) or @RISK for
Projects are both AECOM standard tools used for conducting schedule
risk analysis and modeling

• References
– (2009) “Practice Standard for Project Risk Management” published
by the Project Management Institute (PMI)
– ISO 31000:2009 “Risk Management-Principles and Guidelines”

robert.rocco@aecom.com
Project Risk Management Basics: Questions and Answers

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