SERVICE BULLETIN

PRODUCT: LED TV
BULLETIN
ASC20140127003
NUMBER:
BULLETIN DATE: 01/27/2014
UN32F5500AFXZA, UN32F6300AFXZA, UN40F5500AFXZA,
UN40F6300AFXZA, UN46F5500AFXZA, UN46F6300AFXZA,
UN46F6350AFXZA, UN46F6400AFXZA, UN46F6800AFXZA,
UN46F7100AFXZA, UN46F7500AFXZA, UN46F8000AFXZA,
MODELS: UN50F6800AFXZA, UN55F6300AFXZA, UN55F6400AFXZA,
UN55F6800AFXZA, UN55F7050AFXZA, UN55F7100AFXZA,
UN55F7500AFXZA, UN55F8000AFXZA, UN60F6300AFXZA,
SUBJECT: TV powers ON UN65F6300AFXZA
automatically
- SYMPTOM:

● The TV powers ON by itself while it is in standby mode.

- CAUSE: After the completing a standby S/W upgrade, the TV sent a POWER IR Key to the CEC device.

- REPAIR GUIDE:

1) Update the TV’s S/W to the latest version.

Note: Make sure to download the latest TV S/W from SAMSUNG.COM prior to customer visit.

Platform TV Model Firmware Code Version Released

1113.0
Fox UN46F7500, UN46F8000, UN55F7500, UN55F8000, T-FXPAKUC 8/06/2013
or higher

UN32F5500, UN32F6300, UN40F5500, UN40F6300,

UN46F5500, UN46F6300, UN46F6350, UN46F6400,
1112.2
X12 UN46F6800, UN46F7100, UN50F6800, UN55F6300, T-MST12AKUC 8/06/2013
or higher
UN55F6400, UN55F6800, UN55F7050, UN55F7100,
UN60F6300, UN65F6300

Symptom1 Symptom2 Symptom3 Symptom4

L9 1

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.