Build loyalty and revenue with

exceptional guest satisfaction

EcoStruxure™ for Hotels
Guest Room Management Solutions

schneider-electric.com/hotels
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Provide an exceptional guest room environment

that improves your bottom line
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Your guests expect

comfort, convenience,
control, and connectivity
EcoStruxure™ for Hotels guest room management solutions deliver
a seamless, connected experience for guests—one that builds loyalty
and boosts your reputation

What makes the perfect guest room? It’s an environment that makes your guests feel at home,
whether they’re local travelers or visiting from afar. It’s an environment where you can personalize
their experience with a welcome message displayed in their room, in their native language.
Offered globally, our
It’s a room where your guests are greeted with a comfortable temperature and can enjoy simple guest room management
room control to create exactly the ambience they want. It’s a room with no complexities, just pure solutions enable you
delight and gratification. to improve operations
and reduce costs while
It’s a room where every detail has been attended to, where each one of its elements contributes increasing guests’ control
to an exceptional guest experience. This includes enjoying advanced technology such as and comfort.
temperature, lighting, bedside panel, tablet, curtain, and entertainment system control—all with a
solution that complements your hotel through elegance, sophistication, and customization.

EcoStruxure for Hotels guest room management solutions help you deliver
all of this with a powerful guest room management system and smart
room controllers that offer multi-language support and elegantly designed
products that blend beautifully with your decor.
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Drive efficiency while your

guests are away
On average, guests spend less than eight hours per day in their rooms. When unoccupied,
the guest room is often left with the heating, ventilation, and air conditioning (HVAC) and lights
on. That’s wasted energy and money. You can now turn that into an opportunity with Schneider
ElectricTM guest room management solutions.

According to ENERGY STAR®, hotels in the United States spend $2,296 (approximately €2,060)
per available room each year on energy—this represents 6 percent of all operating costs. Guest
room management solutions help you reduce those costs. Saving 10 percent would have the same
financial effect as increasing the average daily room rate by $0.62 (approximately €0.56) in limited- Room conditions adjust
service hotels and by $1.35 (approximately €1.21) in full-service hotels. These numbers are often automatically using
even higher in parts of the world where air conditioning is used extensively. presence detectors and
door status data that
EcoStruxure for Hotels guest room management solutions use a combination of presence detectors determine when guests are
and door status data to automatically detect whenever a room is unoccupied, adjusting room away and when they return.
conditions while guests are away and quickly restoring those settings as soon as they return.

Our solutions drive greater hotel efficiency and savings. And it’s all seamless to the guests—they are
simply greeted by the finest comfort and guest room experience.

Occupied Example:
status Waiting to detect movement in the room 22 ºC

Standby Example:
status Occupied until door 20 ºC
opens/closes and no
more movement is
detected inside
Unoccupied the room Stay in standby for Example:
status a configurable time 16 ºC

Door open Door close

Initial state Presence detected by Unoccupied Presence detected

at power up passive infrared (PIR) device time elapsed by PIR device

Typical heating control sequence of a stand-alone guest room

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Bridge the gap between guest

rooms and the rest of your hotel
70%
Drive further energy and operational efficiency by integrating guest rooms with your property
management system (PMS), building management system (BMS), or guest room management
system (GRMS). Connecting the guest room with other systems provides you with more visibility,
of hotel floor space is taken
functionality, and control, while enhancing the guest experience. The main components of our guest
up by guest rooms. Now
room management solutions include the following:
you can have visibility into
all that space and more.
SE8000 Series Room Controller provides occupancy-based HVAC
control. Integration with the PMS allows the hotel Operator to:

• Send welcome messages on arrival.

• Set guests’ preferred language, temperature, etc.
• Send targeted commercial messages to rooms.

Hotel Room Controller (HRC) manages multiple lighting circuits, curtains,

DND/MUR, bedside panel, and tablet applications in the guest room. It
aggregates data from all subsystems and devices in the room, and sends
it to the GRMS and PMS.

EcoStruxure™ Guest Room Expert is our guest room management system;

it receives data from the HRC and provides centralized visibility and control of
guest rooms and other services like BMS, PMS, and door lock. Guest Room
Expert enables the Operator to see occupancy and DND/MUR status, monitor
and control conditions in the room, and troubleshoot problems remotely.

EcoStruxure™ Building Operation (formerly known as StruxureWare Building

Operation) is user-friendly building management software for optimized building
performance. Built upon open standards and end-to-end cybersecurity, it
integrates and facilitates data exchange from the HRC, Guest Room Expert, PMS,
and door lock system to improve staff productivity, reduce guest complaints, and
enable superior operational efficiency and guest room functionality.
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Choose the right solution

for your hotel
EcoStruxure for Hotels provides a range of guest room management solutions
to suit your needs, objectives, and budget. Whether you require a stand-alone
guest room management solution for easy installation and fast ROI, a solution
that integrates guest rooms with Guest Room Expert and BMS/PMS, or one
that provides advanced guest room functionality, comfort, and ambience—our
guest room management offers are designed to enhance the guest experience
while driving energy and operational efficiency.

Limited Service Stand-alone Guest Room Management Solution

This solution is perfect for limited service hotels that want to control energy use in guest rooms,
and need a simple solution with easy installation and fast ROI. Our Stand-alone Solution allows you
to optimize guest room energy consumption based on occupancy detection. The SE8000 Series
Room Controller is the core of the solution; it determines occupancy Doorand other room parameters
contact
from various sensors to reduce energy consumption during unoccupied periods.
Door
Window
contact
contact
HVAC Window
contact
HVAC Door
Door
Motion
contact
contact
sensor
HVAC Master Motion
Window
Window
lighting contact
sensor
contact
HVAC Card Master
reader lighting
MasterCard
lighting Motion
Motion
reader sensor
sensor
Card Master
readerlighting
Card
reader
Stand-alone guest room management architecture for limited service hotels

Limited Service Integrated Guest Room Management Solution

This solution builds upon the occupancy-based Stand-alone Solution to include native integration
with Guest Room Expert. From this single-user interface, you can view and manage individual
rooms, or the entire network of rooms, to drive energy efficiency, monitor alarms and events,
and perform proactive maintenance. Take it one step further by integrating with PMS to activate
rooms upon check-in, send personalized and promotional messages to guests, and set preferred
language, temperature, and unit of measure on in-room devices.

Building Operation
Guest Room Expert Room 101

Room 102

Room 103
PMS Automation MPM-GW
Server
Common Areas

Integrated guest room management architecture for limited service hotels

Note: MPM-GW is optional; used for wireless applications.
= wireless
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Full-Service & Luxury Integrated Guest Room Management Solution

For full-service and luxury hotels that want to provide the ultimate in-room experience for their
guests, this solution builds upon the technology of the Stand-alone and Integrated Solutions by
adding a Hotel Room Controller (HRC) to each guest room.

The HRC manages multiple lighting circuits, curtains, DND/MUR, bedside panel, and tablet
applications in the guest room. It can also be integrated with the entertainment system to enable
control from an in-room tablet or from your guests’ own devices. Our HRC builds a robust, added-
value solution that ensures your guests enjoy a unique experience and pleasing ambience, enticing
them to revisit your hotel in the future.

The HRC aggregates data from all the subsystems and devices in the room, including the SE8000
and third-party systems like door lock. This data is then served up to the GRMS and BMS/PMS for
full visibility and control of the guest room, including occupied status, energy use, service requests,
and maintenance needs.

Building Operation
Guest Room Expert

PMS Automation HRC HRC

Server

Allow Schneider Electric to

customize a solution that
fits the unique needs of
your hotel and budget.

Room 101 Room 102

Integrated guest room management architecture for full-service and luxury hotels

EcoStruxure Guest Room Expert

Guest Room Expert provides centralized,
holistic visibility and control of guest rooms, and
integrates with other services like BMS, PMS
and door lock. Hotel staff can easily view room
conditions such as occupancy, energy use,
temperature, humidity, and maintenance needs,
along with HVAC, curtain, DND/MUR, door, and
window status. Now you can manage individual
rooms, or the entire network of rooms, to drive
energy efficiency, monitor alarms and events,
and perform proactive maintenance.
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Discover benefits you

can measure
With a powerful guest room management system, intelligent room
controllers, and seamlessly integrated solutions, EcoStruxure
for Hotels guest room management solutions enable you to realize
significant financial savings throughout the installation, operation,
and maintenance of your hotel. Further savings can be achieved by
adding advanced services such as building analytics and optimization.

> Typical 12- > Energy >A

 10% energy
to 24-month savings of reduction is
payback 25% to 44% equivalent to
period through an increase
occupancy in the daily
detection and room rate by
temperature 0.62 USD
standby (0.56 EUR) in
limited-service
hotels and by
1.35 USD (1.21
EUR) in full-
service hotels
(ENERGY
STAR report for
the US market)
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Optimize your hotel’s

performance
Enhance guest services
Guest room management improves staff productivity on behalf of your guests. Staff can easily see
when rooms are unoccupied. The front desk can prepare room settings while guests are checking in
and understand the room environment when they receive a call from the guest.
Schneider Electric guest room
management solutions allow
Improve maintenance efficiency and response times you to focus on what matters
The engineering team can start managing the entire property, whether they are on-site or off-site. most—your guests.
With alarm notification, they become much more responsive and can act before the guest is even
aware of a problem. With trending and reporting, they can be more proactive with equipment
maintenance and ensure the best continuity of services for the property.

Achieve simplicity and sustainability at the same time

Full visibility of your energy use will enable you to improve operations and reduce costs while
increasing guest control and comfort. Through our simple yet powerful guest room management
solutions, you can remotely monitor and control HVAC, lighting, and metering systems to ensure
your hotel is always operating at peak performance.

Improve revenue and brand awareness

Leverage the intelligent features of our solution to increase sales as well as your brand recognition.
For example, display an invitation on the room controller in each guest room for happy hour in the
lounge. Or proudly display your logo as the standby image to promote your hotel’s brand.
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Global expertise you can rely on

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Proven in hotels worldwide

As the architects of efficiency, Schneider Electric delivers intelligent energy management solutions to
thousands of hotels around the world. Here are a few examples:

Fort Garry Hotel, Winnipeg, Canada

Innovative hotel technology transforms this historic landmark to improve guest satisfaction,
operational efficiency, and energy conservation. Our EcoStruxure for Hotels solution—including
building automation, guest room management, and connected devices—provides automation,
visibility, and control of environmental conditions, enabling 20% energy reduction and 25%
reduction in maintenance staff hours.

Hilton Garden Inn, Mall of the Emirates, Dubai, UAE

The largest Hilton Garden Inn outside the U.S. is now one of Hilton’s most efficient and sustainable
hotels. By integrating the building, guest room, and property management systems, Hilton
increased both operational and energy efficiency while achieving guest satisfaction far above the
benchmark. The hotel was awarded LEED Gold Certification and opened ahead of schedule.

Goralska Residences, Paris, France

This 4-star suite hotel creates a truly unique environment for its guests with a focus on comfort,
digital control, and convenience. Light & Room Control EcoXpert, Soliled, and Schneider Electric
created an integrated control system based on IoT-enabled EcoStruxure™ technology that
automates room control, HVAC, lighting, blinds, energy usage, concierge services and more.

Hilton Copenhagen Airport, Copenhagen, Denmark

Hilton trusted Schneider Electric to install sophisticated monitoring and control tools to keep its
automation subsystems running smoothly. The integrated HVAC solution triggers the hotel’s booking
system to adjust temperatures appropriately when guests check in and out. The solution provides
Hilton with an efficient way to continually control energy costs for unoccupied rooms.

Hilton Americas-Houston, Texas, United States

The Hilton Americas-Houston hotel is the area’s largest convention hotel and one of the most
energy-efficient in the world. The contemporary 24-story facility offers 1,200 guest rooms and over
8,000 m2 of meeting space. The EcoStruxure for Hotels solution integrates with the hotel’s PMS and
GRMS, and provides occupancy-based energy management in guest rooms, as well as building
management throughout the hotel. ‘Schneider Electric’s ability to seamlessly communicate to third-
party manufacturers and the full programmability of all levels of its controllers allowed us to meet
Hilton’s interoperability requirements’, said Dan Travis from ENCO, the Schneider Electric partner
that implemented this solution for Hilton Americas.

InterContinental Hanoi Landmark 72, Hanoi, Vietnam

The tallest building in Vietnam uses Schneider Electric SE7000 Series Room Controllers to manage
its 800 guest rooms and service apartments. All are connected to the EcoStruxure Building solution
that drives efficiency in the 46,000 m2 of the building. Information is exchanged with the property
management system to ensure optimized energy savings.
Schneider Electric

Boston ONE Campus

800 Federal Street
Andover, MA 01810-1067
Tel: +1-978-794-0800

www.schneider-electric.com/hotels

August 2017

© 2016-2017 Schneider Electric. All Rights Reserved. Schneider Electric | Life Is On and EcoStruxure are trademarks and
the property of Schneider Electric SE, its subsidiaries, and affiliated companies. All other trademarks are the property of
their respective owners.
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