RICHARD VELEZ

133 Vinsant Circle  San Antonio, Texas 78235

Cell (402) 980-2521  black44ice@gmail.com

Instructional Technology Specialist

Skilled quality management professional and exceptional team builder with more than 15 years of experience
and a remarkable track record of analyzing processes and implementing strategies to elevate organizational
performance. Utilize extensive quality process expertise and strategic planning abilities to raise standards and
improve outcomes. Skillfully manage organizational change and harness the power of technology and
automation to facilitate more efficient operations.

Information Technology  Strategic Planning  Vision Analysis  Leadership  Project Management

Administration  Health Care  Insurance  Pharmacy  Change Management  Communication
Operations  Business Intelligence  Automation  Six Sigma  Team Building  Education

PROFESSIONAL EXPERIENCE

Instructional Technology Specialist, Rodriguez Elementary School, San Antonio ISD • Sept 2017-

• Provide technical support to over 350 beginning student’s technology users, in an educational setting
• Work with over 30 teachers to model technology integration into the curriculum at the campus
• Observe, demonstrate and advise classroom teachers in technology literacy instruction
• Administrator for campus technology, MAP testing, Rodriguez Website, Facebook, and Twitter accounts

Computer Science/Robotics/Coding Teacher for Magnet School of Health and Medical Science
Program, Hartman Middle School, Houston ISD • Aug 2016- Sept 2017

• Implemented the Exploring Computer Science (ECS) curriculum in Aug 2016 at Hartman Middle School
• Develop Computer Science/Robotics lesson plans using ECS program which is in partnership with Code.org
• Catalyst for the Pirate Robotics Club which is an afterschool program that uses the Logo EV-3 robots

Career Pathways Data Tracking and Assessment Specialist Hartman Middle School, Houston ISD•
Aug 2015-Sept 2017

• Responsible for leading Hartman Middle School staff in collect, organize analyze, disseminate student
performance data with the ultimate goal of improving differentiated instruction and lesson planning
• Work with teachers one-on-one to model instructional techniques such as classroom instruction, lesson
planning and disseminate student performance data
• Directly work with the administrative team to develop clear and accessible/east-to-read aggregate student
data reports, charts, graphs, and visuals to inform administrative instructional initiatives and decisions

Developer/Lead Magnet Teacher for Hartman Magnet School of Health and Medical Science Program,
Hartman Middle School, Houston ISD • June 2012-Sept 2017

• Architect of the School of Health and Medical Science Proposal submitted to Houston ISD.
• Hartman Magnet School of Health and Medical Science Program were approved by HISD in July 2012.
• Catalyst in curriculum design and implementation of new School of Health and Medical Science Program.
• Wrote grant for a new magnet program which garnered an award of $2500 from the Houston CPA Society.

Learn more about me at: www.jobfox.com/people/RichardVelez

Leadership Educator, Hartman Magnet School of Health and Medical Science • 2011-2017

• Executed the first of its kind health leadership curriculum based on Steven Covey’s “Keep the end in Mind”
• Project base course used the philosophies of Lean, Six Sigma and Dr. Deming’s “Total Quaintly Methods”
• Leadership program consist of strategic planning, vision analysis, critical thinking and project management.

Dr. R. McNair Science Literacy Foundation (D.R.E.M.E) Lead Camp Coordinator • 2011-2016

• Develop an innovated D.R.E.M.E. Teacher Institute curriculum for 20 Math and Science teachers.
• Streamlined camp operational budget and saved over $20,000 in overall expenditures.
• Implemented S.T.E.M. cutting-edge two week Science curriculum for over 120 students.
• Designed pre and post assessment tools resulting in extraction of data on the efficiency of curriculum.

Global Health and Bioengineering Science Educator, Hartman School of Magnet School of Health and
Medical Science, Houston  2008-2017

 Project base curriculum with course components for real global health applications
 Incorporated bioengineering hand-on labs, science lectures, PowerPoint's and video lectures to make the
learning environment exciting for over 115 magnet students.
 Students use Tinkercad to creates 3D design with online CAD for bioengineering designs
 Establish program support agreements with the Office of Diversity and Community Outreach at Baylor
College of Medicine and Rice 360 Institute for Global Health Technologies.

OPTUMHEALTH, Golden Valley, Minnesota  2006-2008

Subsidiary specialized service care provider to UnitedHealth. Corporate revenues for parent company are
approximately $71.5B.

Operations Manager (2007-2008): Manage operation of innovative technology program designed to interact
with more than 1M patients. Oversee vendor relationship and ensure service level agreements are met. Direct
assistance requests to the appropriate subject matter experts, observe trends and devise solutions as needed.
Train support personnel on program capabilities. Analyze data and develop and implement strategic quality
improvement plans.
Key Accomplishments:
 Improved vendor management approach and elevated service levels via effective training programs.
 Analyzed process and improved efficiency in several areas, including mailer file extracts.

Quality Process Consultant (2006-2007): Consulted with quality reporting and survey teams to improve
quality improvement process. Enhance performance by implementing six sigma quality improvement
techniques to Optimum Health. Evaluated processes and recommended changes to improve workflow and
outcomes. Analyzed data and proposed changes to increase customer satisfaction and reduce expenses.

Key Accomplishments:
 Reduced survey over-sampling, which slashed costs by more than $200,000.
 Facilitated data-driven decision-making and quality improvement

CREIGHTON UNIVERSITY & HAMILTON COLLEGE, Omaha, Nebraska  2001-2006

Creighton University offers undergraduate, graduate and professional students 50 majors in arts and sciences;
Hamilton College offers associate’s degree programs in medical assisting, pharmacy and criminal justice as
well as a bachelor’s degree program in management. Jobs held while attending college full time.

School of Pharmacy Lecturer: Led classes on intravenous add mixture products and developed course
material. Directed activities of 2 student instructors and oversaw the progress of 18 students.

Adjunct Pharmacy Instructor: Led pharmacy technology program and instructed over 20 students on
hospital quality pharmacy applications. Designed and implemented instructional program on pharmacy
operations. Evaluate student progress and developed a rigorous examination program.

Learn more about me at: www.jobfox.com/people/RichardVelez

UNITED STATES AIR FORCE  1991-2001
Station at Offutt Air Force Base, Nebraska and Bitburg Air Force Base, Germany.

Quality Manager, 55th Medical Group at Offutt Air Force Base (1998-2001): Led JCAHO program and
conducted credentialing process for more than 100 health care professionals. Oversaw operations of the
largest pharmacy in Air Combat Command which including a $6.6M budget, a 24-person staff and 3 locations.
Upgraded operations and reduced costs via judicious use of automation and technology.

Key Accomplishments:
 Elevated overall pharmacy operations by implementing innovative team approach.
 Received Air Combat Command Pharmacy of the Year Award.
 Recognized with Air Combat Command Senior Manager of the Year Award.

Master of Science in Information Technology-Information Systems, 2019

Walden University, Minneapolis, Minnesota

Graduate Certificate in Information Systems, Information Technology, 2017

Walden University, Minneapolis, Minnesota

Doctor of Philosophy in Public Health, 2016

Concentration in Community Health Promotion and Education
Walden University, Minneapolis, Minnesota

Region 4 Alternative Certification Principal Program, July 2013-July 2014

Houston, Texas
Master of Science in Health Care Administration, 2009
Bachelor of Science in Health Care Management, 2006
Bellevue University, Bellevue, Nebraska

Associate’s Degree in Science

Associate’s Degree in Professional Studies
Metropolitan Community College, Omaha, Nebraska

Associate’s Degree in Pharmacy Technology

Community College of the Air Force, Montgomery, Alabama

Honors
Nominated by administration to become a member of Hartman MS Campus Improvement Planning Team
Selected to participate in the 2012 i3 LASER Smithsonian Institution Science Education Academies for
Teachers in Washington D.C.
National Dean’s List  Phi Theta Kappa Honors Society
Metropolitan Community College Dean’s List  Bellevue University Dean’s List

PROFESSIONAL TRAINING
Senior Quality Management  Human Resource Management  Senior Leadership Management
Houston Alternative Certification for Teachers  Certified in Pharmacy Technology
Administration/Leadership ESC 4 Campus Planning Event Workshops 2012/2013
RICE Biomedical Engineering for Global Health Enrichment Program for Students
RICE Gifted and Talented Middle School Science Training
Laying the Foundation Pre-Advance Placement Science Training
Johnson Space Center, NASA’s Aerospace Education Services Science Training
The University of Texas at Austin Jackson School of Geosciences Science Training
Texas A&M University Partnership for Environmental Education and Rural Health Gifted and Talented
Science Training

Learn more about me at: www.jobfox.com/people/RichardVelez