Cqi 9

Nathan & Nathan Consultants Pvt. Ltd.
NNCPL/PPT/007
The Evolution of
Aviation / Aerospace
Quality Standards
Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

 MIL- I & Q Standards were Predecessors of the ISO – 9000 Series
of Standards and nearly Every Major Aerospace / Aviation
Manufacturer ( Prime Supplier ) like some of the mentioned below
had their own set of QMS requirements for their suppliers.
 Pratt & Whitney Aircraft

 General Electric Aircraft
 Allision Engine Div. GM
 McDonnell Douglas

Impact On
Suppliers and Subcontractors
• REDUNDANCY
• DUPLICATION OF STANDARDS
• CONFUSION
• COMPLICATED QUALITY SYSTEM

Writing Team Formed - 1995
D1 - 9000
INPUTS NASA, Company Specific Requirement
DOD , ISO 9001 , FAA, MIL-I , MIL-Q,

Final Version – AS 9000 Standard
“ Aerospace Basic Quality System

Standard”

RELEASED ON MAY 1, 1997
 PREPARED BY IAQG
PUBLISHED BY THE SOCIETY OF AUTOMOTIVE ENGINEERS ( SAE )

Industry Acceptance
• Standard was Reviewed By Aerospace OEM’s and Suppliers

• Review,Briefing and/or Participation was provided by
FAA,DOD & By
• General Electric Aircraft Engines ( GEAE )
• Allied Signal
• Rolls – Royce
• Boeing
• Nathan
Nathan &Air Bus Consultants Pvt. Ltd. NNCPL/PPT/007
IAQG Organization Structure
Int’l IAQG
Aerospace IAQG
IAQG Mgt. IAQG General Assembly
Committee Council Meetings
United
Kingdom EAQG AAQG APAQG Aerospace Sectors
Standards Authorities
AECMA SAE SJAC
National
Trade Registrar
Associations Mgt.
Comm.RMC

Scope & Application of AS
9100: Rev : B

SCOPE :
•Always used in conjunction with ISO 9001:2000

•Exclusions can be claimed in Clause 7
•Covers design and development, Manufacture,
Overhaul and (when relevant) Distribution and
Support of Aerospace ( Air & Space ) Vehicles and
Parts
•Includes Aerospace OEM’s
•Entire Supply Chain, all Ancillary and Allied
Businesses
•Generic Bulk Materials
•At least one Aerospace customer
•Distribution Centers
•Support of Aerospace Vehicles and
components
Aerospace Supply Chain
Vehicle/ Airframe
AS 9100
Mfg Tier 1
Tier 2, Major Assys
Tier 3, Integrators
Tier 4 – Make to Print / MC Shops AS 9110

Tier 5 – Distributors ( Fasteners,
AS 9120
MR & O
Adhesives, Commodities,Special
Tier 6 – Raw Materials( Castings , Forgings ,
Material) AS 9006
Sheet ) Software

Aerospace Standard
Numbering System
• International Standards – 91 xx
Are Planned for harmonization across all 3 aerospace sectors
and recognized globally
•American Standards – 90xx

Are published for use by AAQG, may become an 91xx
Standard at a later date
•“AS” Standards – Americas

Published by Society of Automotive Engineers
•“EN” Standards – Europe

Aerospace Quality
System Standards
INTERNATIONAL STANDARDS
• 9100- Quality System for Aerospace Manufacturers

• 9102- First Article Inspection
• 9103- Management of Key Characteristics
• 9104- Requirements for Registration of AQMS
• 9110- Quality System for Aerospace Repair Stations
•Nathan
9120- & Nathan
Quality Consultants
System Pvt. Ltd. NNCPL/PPT/007
for Distributors
ISO 9001:2000 REQUIREMENTS
AS 9100:2004 ADDITIONAL
REQUIREMENTS

4. QUALITY MANAGEMENT SYSTEM
4.1 GENERAL REQUIREMENTS
 IDENTIFY PROCESSES
 SEQUENCE AND INTERACTION OF
PROCESSES
 CRITERIA AND METHODS FOR
OPERATION AND CONTROL
 RESOURCE AND INFORMATION
AVAILABILITY
 MONITOR, MEASUREMENT AND
ANALYSIS
 ACTIONS AND IMPROVEMENT
ENSURE CONTROL OVER OUTSOURCED

PROCESSES
4.2 DOCUMENTATION REQUIREMENTS
 QUALITY POLICY AND OBJECTIVES

 QUALITY MANUAL
 MANDATORY PROCEDURES REQUIRED
BY THE STANDARD (6+2)
 ORGANISATIONAL DOCUMENTS
 RECORDS REQUIRED BY THE
STANDARD
 SYSTEM REQUIREMENTS BY
REGULATORY BODIES
 PERSONNEL ACCESS TO QMS AND
AWARE OF RELEVANT PROCEDURES
 CUSTOMER / REGULATORY BODIES
ACCESS TO QMS
4.2.2 QUALITY MANUAL
 SCOPE AND JUSTIFICATION FOR

EXCLUSIONS, IF ANY
 ESTABLISHED PROCEDURES OR
LINKAGES
 RELATIONSHIP BETWEEN THE
REQUIREMENTS AND PROCEDURES
 DESCRIPTION OF INTERACTION OF ALL
PROCESSES OF QMS

4.2.3 CONTROL OF DOCUMENTS
 APPROVAL OF DOCUMENTS PRIOR TO

USE
 REVIEW , UPDATE AND RE-APPROVE AS
NECESSARY
 IDENTIFICATION OF CHANGES AND
CURRENT REVISIONS
 AVAILABILITY OF RELEVANT VERSIONS
AT POINTS OF USE
 CONTROL AND DISTRIBUTION OF
EXTERNAL ORIGIN DOCUMENTS
 IDENTIFICATION OF OBSOLETE
DOCUMENTS
 CO ORDINATION FOR DOCUMENT
CHANGES WITH CUSTOMER /
REGULATORY
Nathan & Nathan AUTHORITIES
Consultants Pvt. Ltd. NNCPL/PPT/007
4.2.4 CONTROL OF RECORDS
 LEGIBLE
 READILY IDENTIFIABLE
 RETRIEVABLE
 STORAGE AND PROTECTION
 LOCATION
 RETENTION TIME
 DISPOSAL
 CONTROL OF RECORDS RETAINED BY
SUPPLIERS
 AVAILABILITY FOR REVIEW BY
CUSTOMER / REGULATORY BODIES
MANDATORY PROCEDURE TO BE
PREPARED
4.3 CONFIGURATION MANAGEMENT
 PROCESS FOR CONFIGURATION

MANAGEMENT
 PRODUCT CONFIGURATION
 PROCESS CONFIGURATION
GUIDANCE IS AVAILABLE IN ISO 10007

5. MANAGEMENT RESPONSIBILITY
5.1 MANAGEMENT COMMITMENT
 COMMUNICATION OF CUSTOMER,
STATUTORY AND REGULATORY
REQUIREMENTS
 ESTABLISHING QUALITY POLICY
 ESTABLISHING QUALITY OBJECTIVES
 CONDUCTING MANAGEMENT REVIEWS
 AVAILABILITY OF RESOURCES

5.2 CUSTOMER FOCUS
 MEETING CUSTOMER REQUIREMENTS

 ENHANCING CUSTOMER SATISFACTION

5.4 PLANNING
5.4.1 QUALITY OBJECTIVES

 OBJECTIVES FOR RELEVANT
FUNCTIONS AND LEVELS
 SMART TYPE OBJECTIVES
 INCLUDE THE OBJECTIVES REQUIRED
TO MEET THE REQUIREMENTS OF THE
PRODUCT
5.4.2 QMS PLANNING

 PLANNING OF QMS
 MAINTAINING INTEGRITY WHEN
CHANGES ARE PLANNED AND
IMPLEMENTED

5.5 RESPONSIBILITY AND AUTHORITY
 DEFINED AND COMMUNICATED
5.5.2 MANAGEMENT REPRESENTATIVE
 PROCESSES ARE ESTABLISHED,

IMPLEMENTED AND MAINTAINED
 REPORTING TO TOP MANAGEMENT
 PROMOTION OF AWARENESS OF
CUSTOMER REQUIREMENTS
 ORGANISATIONAL FREEDOM TO
RESOLVE MATTERS PERTAINING TO
QUALITY

5.5.3 INTERNAL COMMUNICATION
 COMMUNICATION CHANNELS ARE

ESTABLISHED
 COMMUNICATION REGARDING
EFFECTIVENESS OF QMS
5.6 MANAGEMENT REVIEW
 CONDUCTED BY TOP MANAGEMENT

 TO REVIEW THE ADEQUACY,
SUITABILITY AND EFFECTIVENESS OF
QMS
 FREQUENCY TO BE PLANNED

5.6.2 REVIEW INPUT
 RESULT OF AUDITS
 CUSTOMER FEEDBACK
 PROCESS PERFORMANCE AND
PRODUCT CONFORMITY
 STATUS OF PREVENTIVE ACTIONS AND
CORRECTIVE ACTIONS
 FOLLOW UP ACTIONS FROM PREVIOUS
MRM
 CHANGES THAT COULD AFFECT QMS
 RECOMMENDATIONS FOR
IMPROVEMENT

5.6.3 REVIEW OUTPUT
 IMPROVEMENT OF EFFECTIVENESS OF
QMS
 IMPROVEMENT OF PRODUCT RELATED
TO CUSTOMER REQUIREMENTS
 RESOURCE NEEDS

6. RESOURCE MANAGEMENT
6.1 PROVISION OF RESOURCES
 RESOURCES TO IMPLEMENT AND

MAINTAIN QMS
 RESOURCES TO ENHANCE CUSTOMER
SATISFACTION BY MEETING CUSTOMER
REQUIREMENTS

6.2 HUMAN RESOURCES
 COMPETENCE, AWARENESS AND

TRAINING
 PROVIDE TRAINING
 EVALUATE THE EFFECTIVENESS OF
TRAINING
 PERSONNEL ARE AWARE OF
RELEVANCEOF THEIR ACTIVITIES
 AWARENESS OF HOW THEY
CONTRIBUTE TO ACHIEVE THE QUALITY
OBJECTIVES
 MAINTAIN RECORDS OF EDUCATION,
EXPERIENCE, TRAINING AND SKILLS
6.3 INFRASTRUCTURE
 BUILDINGS, WORKSPACE AND

UTILITIES
 PROCESS EQUIPMENT (HARDWARE
AND SOFTWARE)
 SUPPORTING SERVICES (TRANSPORT
AND COMMUNICATION)

6.4 WORK ENVIRONMENT
 LIGHTING, VENTILATION ETC REQUIRED

TO ACHIEVE PRODUCT CONFORMITY
 OTHER FACTORS LIKE HUMIDITY,
PROTECTION, CLEANLINESS, ELECTRO
STATIC DISCHARGE ETC.

NADCAP
NADCAP (formerly NADCAP, the National

Aerospace and Defence Contractors
Accreditation Program) is a global cooperative
standards-setting program for aerospace
engineering, defence and related industries

HISTORY OF NADCAP
Nadcap program as a part of PRI (

Performance Review institute Institute) was created in 1990 by
the Society of Automotive Engineers and is headquartered in
Warrendale, Pennsylvania. Nadcap's membership of "prime
contractors" convene to coordinate industry-wide standards for
special processes and products. Through the
Performance Review Institute, Nadcap provides independent
certification of manufacturing processes for the industry. Branch
offices of Nadcap are located in London, Beijing, and Nagoya.

FIELD OF NADCAP ACTIVITIES
Nadcap program give accreditation for such special processes
in aerospace and military industry as:
•Heat Treating
•Chemical Processing
•Coatings
•Welding
•NDT
•Composites
•Materials Testing

FIELD OF NADCAP ACTIVITIES
•Electronics
•Elastomer Seals
•Fluid Distribution Systems
•Sealants
•Nonconventional Machining (
including EDM, ECM, ECG, LBM)
•Surface Enhancement (including shot peening
, peen forming, glass bead peening)

CUSTOMER REQUIREMENTS
The Nadcap accreditation is required by such

companies as
GE-Aviation
Rolls-Royce plc
MTU
Snecma
Turbomeca
Boeing
Vought Aircraft Industries
Bombardier
Honeywell
7. PRODUCT REALIZATION
7.1 PLANNING OF PRODUCT REALIZATION
 QUALITY OBJECTIVES AND

REQUIREMENTS
 PLANNING OF PROCESSES,
DOCUMENTS AND RESOURCES
RELATED TO PRODUCT
 VERIFICATION, VALIDATION,
MONITORING, MEASUREMENT, TEST
AND INSPECTION ACTIVITIES
 PRODUCT ACCEPTANCE CRITERIA
 RECORDS FOR EVIDENCE
 IDENTIFICATION OF RESOURCES TO
MAINTAIN AND SUPPORT THE
PRODUCT
7.2 CUSTOMER RELATED PROCESSES
7.2.1 DETERMINATION OF REQUIREMENTS

RELATED TO THE PRODUCT
 CUSTOMER REQUIREMENTS
(INCLUDING DELIVERY AND POST
DELIVERY)
 REQUIREMENTS NOT SPECIFIED BY
CUSTOMER, BUT NECESSARY FOR
SPECIFIED OR INTENDED USE, WHERE
KNOWN
 PRODUCT RELATED STATUTORY AND
REGULATORY REQUIREMENTS
 ORGANISATION REQUIREMENTS
7.2 CUSTOMER RELATED PROCESSES
7.2.2 REVIEW OF REQUIREMENTS

RELATED TO THE PRODUCT
TO BE DONE BEFORE ACCEPTANCE OF
CONTRACT
 PRODUCT REQUIREMENTS ARE
DEFINED
 ORDER REQUIREMENTS (DIFFERENCE,
IF ANY)
 ORGANISATION ABILITY TO MEET
REQUIREMENTS
 REVIEW RECORDS TO BE MAINTAINED
 RISK EVALUATION AND MITIGATION
PLANS
7.3 DESIGN AND DEVELOPMENT
7.3.1 DESIGN AND DEVELOPMENT

PLANNING
7.3.2 DESIGN AND DEVELOPMENT INPUTS
OUTPUTS
7.3.4 DESIGN AND DEVELOPMENT REVIEW
VERIFICATION
VALIDATION
CHANGE CONTROL
7.4 PURCHASING
7.4.1 PURCHASING PROCESS

 ENSURING PRODUCT MEETS
REQUIREMENTS
 CONTROL APPLIED TO THE SUPPLIER
 RESPONSIBLE FOR QUALITY OF THE
PRODUCT (EVEN CUSTOMER SUPPLIED)
 SELECTION AND EVALUATION OF
SUPPLIERS
 CRITERIA FOR SELECTION AND
EVALUATION

7.4 PURCHASING
7.4.1 PURCHASING PROCESS

 APPROVED SUPPLIERS WITH SCOPE OF
SUPPLY
 LEVELS OF CONTROLS BY PERIODIC
REVIEW OF SUPPLIER PERFORMANCE
 ACTIONS WHEN NOT MEETING
REQUIREMENTS
 USE SAME SPECIAL PROCESS SOURCES
APPROVED BY CUSTOMER, WHEREVER
RQEUIRED
 RESPONSIBILITY OF SAME FUNCTION
TO APPROVE AND DISAPPROVE THE
7.4 PURCHASING
7.4.2 PURCHASING INFORMATION

 REQUIREMENTS OF APPROVAL
 REQUIREMENTS OF PERSONNEL
QUALIFICATION
 QMS REQUIREMENTS
 REQUIREMENTS OF DRAWINGS,
TECHNICAL DATA
 REQUIREMENTS OF TEST SPECIMEN
 SUPPLIER NOTIFICATION OF NC
PODUCT
 ARRANGEMENT OF ORGANISATION
APPROVAL OF NC PRODUCT
 ORGANISATION APPROVAL IN CASE OF
CHANGES IN PROCESS OR PRODUCT
 RIGHT OF ACCESS BY ORGANISATION,
CUSTOMER,
Nathan & Nathan REGULATORY
Consultants Pvt. BODIES TO
Ltd. NNCPL/PPT/007
7.4 PURCHASING
7.4.3 VERIFICATION OF PURCHASED

PRODUCT
 OBTAINING OBJECTIVE EVIDENCE FOR
QUALITY (COC,TEST CERTIFICATES
ETC.)
 INSPECTION AND AUDIT AT SUPPLIERS
PREMISES
 REVIEW OF THE REQUIRED
DOCUMENTATION
 INSPECTION OF PRODUCTS UPON
RECEIPT
 DELEGATION OF VERIFICATION OR
SELF CERTIFIED SUPPLIER
Nathan & Nathan
NOTConsultants Pvt. Ltd.UNTIL
TO BE USED NNCPL/PPT/007
VERIFIED
7.4 PURCHASING
7.4.3 VERIFICATION OF PURCHASED

PRODUCT
 WHEREVER DELGATIONS PROVIDED TO
SUPPLIER, DEFINE AND MAINTAIN THE
RECORDS OF DELEGATION
 PURCHASE INFORMATION TO SPECIFY
THE METHOD OF INSPECTION , IF AT
SUPPLIERS END
 RIGHT OF VERIFICATION TO CUSTOMER
/ REPRESENTATIVE AT SUPPLIERS
PREMISES
 VERIFICATION BY CUSTOMER DOES
NOTConsultants
Nathan & Nathan ABSOLVE Pvt.ORGANISATIONS
Ltd. NNCPL/PPT/007
7.5 PRODUCTION AND SERVICE

PROVISION
7.5.1 CONTROL OF PRODUCTION

PLANNING SHALL CONSIDER
 ESTABISHMENT OF PROCESS
CONTROLS
 CONTROL PLANS AND KEY
CHARACTERISTICS IDENTIFICATION
 IDENTIFICATION OF IN PROCESS
POINTS WHERE AT LATER STAGE
CANNOT BE VERIFIED
 DESIGN, MANUFACTURE OF TOOLING
 SPECIAL PROCESSES

PROVISION

 AVAILABILITY OF INFORMATION
DESCRIBING THE CHARACTERISTICS OF
THE PRODUCT
 AVAILABILITY OF WORK INSTRUCTIONS
 USE OF SUITABLE EQUIPMENT
 AVAILABILITY AND USE OF MMD
 IMPLEMENTATION OF MONITORING
AND MEASUREMENT
 RELEASE, DELIVERY AND POST
DELIVERY ACTIVITIES

PROVISION

 ACCOUNTABILITY OF ALL PRODUCT
DURING MANUFACTURE
 EVIDNCE THAT ALL MFG ACTIVITIES
HAVE BEEN COMPLETED /
DOCUMENTED / AUTHORIZED
 PREVENTION, DETECTION AND
REMOVAL OF FOD
 MONITORING AND CONTROL OF
UTILITIES (POWER , WATER ETC)
 CRITERIA FOR WORKMANSHIP

PROVISION
7.5.1.1 PRODUCTION DOCUMENTATION

 DRAWINGS, PART LISTS,
SPECIFICATIONS, PFD’S,
MANUFACTURING PLANS, TRAVELERS,
ROUTERS, WORK ORDER , PROCESS
DOCUMENTS ETC.
 LIST OF SPECIFIC AND NON SPECIFIC
TOOLS
 LIST OF NC PROGRAMS
 INSTRUCTION ASSOCIATED WITH THEIR
USE

PROVISION
7.5.1.2 CONTROL OF PRODUCTION

PROCESS CHANGES
 IDENTIFY AND OBTAIN ACCEPTANCE OF
CHANGES BY CUSTOMER /
REGULATORY BODIES AS REQUIRED BY
CONTRACT
 DOCUMENT CHANGES AFFECTING
PROCESS, PRODUCT, EQUIPMENT,
TOOLS AND PROGRAMS
 DOCUMENTATION PROCEDURES FOR
IMPLEMENTATION

PROVISION
7.5.1.3 CONTROL OF PRODUCTION

EQUIPMENT, TOOLS AND NC
PROGRAMS
 PRODUCTION EQUIPMENT, TOOLS AND
NC PROGRAMS TO BE VALIDATED
PRIOR TO USE
 MAINTAINED AND INSPECTED
PERIODICALLY ACCORDING TO
DOCUMENTED PROCEDURES
 VALIDATION TO INCLUDE VERIFICATION
OF FIRST ARTICLE PRODUCED TO THE

PROVISION
7.5.1.4 CONTROL OF WORK

TRANSFERRED ON TEMPORARY BASIS
OUTSIDE THE ORGANISATIONS
FACILITY
 DEFINE THE PROCESS TO CONTROL

AND VALIDATE THE QUALITY OF WORK


PROVISION
7.5.1.5 CONTROL OF SERVICE

OPERATIONS
 METHOD OF COLLECTING AND
ANALYSING IN SERVICE DATA
 ACTIONS TO BE TAKEN FOR PROBLEMS
ARISED AFTER DELIVERY
 CONTROL AND UPDATING OF
TECHNICAL DOCUMENTATION
 APPROVAL, CONTROL AND USE OF
REPAIR SCHEMES
 CONTROLS FOR OFF SITE WORK

PROVISION
7.5.2 VALIDATION OF PROCESSES

 CRITERIA FOR REVIEW AND APPROVAL
OF PROCESSES
 QUALIFICATION AND APPROVAL PRIOR
TO USE
 APPROVAL OF EQUIPMENT
 QUALIFICATION OF PERSONNEL
 USE OF SPECIFIC METHODS AND
PROCEDURE
 CONTROL ACCORDING TO
DOCUMENTED SPECIFICATIONS
7.5 PRODUCTION AND SERVICE PROVISION
7.5.3 IDENTIFICATION AND TRACEABILITY

 IDENTIFICATION OF CONFIGURATION OF
THE PRODUCT
 IDENTIFICATION AND CONTROL OF
APPROVAL ACCEPTANCE AUTHORITY
 IDENTIFICATION IN RELATION TO
MONITORING AND MEASURING ACTIVITIES
LEVEL OF TRACEABILITY ACCORDING TO
CONTRACT
SHALL INCLUDE:
 IDENTIFICATION THROUGHOUT PRODUCT
LIFE
 ALL BATCH FROM SAME RAW MATERIAL
OR SAME MFG BATCH TO BE TRACED AS
WELL AS THE DESTINATION
IDENTIFICATION
Nathan& Nathan OF NNCPL/PPT/007
Consultants Pvt. Ltd. ITS COMPONENTS

PROVISION
7.5.4 CUSTOMER PROPERTY

 IDENTIFICATION
 VERIFICATION
 PROTECTION
 SAFEGUARD
 REPORT IN LOSS OR DAMAGE
 INCLUDES CUSTOMERS INTELLECTUAL
PROPERTY LIKE DATA USED FOR
DESIGN, PRODUCTION OR INSPECTION


PROVISION
7.5.5 PRESERVATION OF PRODUCT

 DURING INTERNAL PROCESSING AND
DELIVERY
 CLEANING
 PREVENTION, DETECTION AND
REMOVAL OF FOD
 SPECIAL HANDLING FOR SENSITIVE
PRODUCTS
 MARKING AND LABELLING, INCLUING
SAFETY WARNINGS
 SHELF LIFE CONTROL AND FIFO
7.5 PRODUCTION AND SERVICE PROVISION
7.6 CONTROL OF MMD

 REGISTER OF MMD’s WITH PROCESS FOR
CALIBRATION, IDENTIFICATION, LOCATION,
FREQUENCY OF CHECKS, CHECK METHODS
AND ACCEPTANCE CRITERIA
 SUITABLE ENVIRONMENTAL CONDITIONS
FOR CALIBRATIONS, TESTS, INSPECTION
ETC.
 CALIBRATION PLANS, ADJUSTED OR
READJUSTED AS NECESSARY,
IDENTIFICATION OF CALIBRATION STATUS,
PROTECTION FROM DAMAGE
 RECALLED TO A DEFINED METHOD WHEN
REQUIRINMG CALIBRATION
Nathan
 & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007
8. MEASUREMENT, ANALYSIS AND
IMPROVEMENT
8.1 GENERAL
PLAN AND IMPLEMENT THE MONITORING AND

MEASUREMENT ACTIVIIES TO:
 DEMONSTRATE CONFORMITY OF THE
PRODUCT
 CONFORMITY OF QMS.
 CONTINUALLY IMPROVE THE EFFCTIVENESS
OF QMS
 STATISTICAL TECHNIQUES LIKE FMEA, SPC,
DOE, CPK ETC MAY BE APPLIED ACCORDING
TO THE NATURE OF THE PRODUCT

IMPROVEMENT
8.2 MONITORING AND MEASUREMENT
8.2.1 CUSTOMER SATISFACTION
 MONITOR RELATED TO CUSTOMER

PERCEPTION
 METHODOLOGY TO BE DETERMINED.
 ANALYSIS ON CUSTOMER SATISFACTION /

DISSATISFACTION

IMPROVEMENT
8.2.2 INTERNAL AUDIT

 DEFINE FREQUENCY
 ANNUAL AUDIT PLAN AND SCHEDULES
 DOCUMENTED PROCEDURE
 DEFINE SCOPE, CRITERIA, AND METHODS
 ENSURE OBJECTIVITY AND IMPARTIALITY
 PLAN AUDITS BAESD ON PREVIOUS AUDIT
RESULTS
 ACTION ON NCS WITHOUT DELAY
 VERIFICATION OF RESULTS AND CLOSURE
 TOOLS LIKE CHECK SHEETS, FLOW
DIAGRAMS TO BE USED AND ACCEPTABILITY
OF TOOLS TO BE MEASURED AGAINST THE
INTERNAL AUDIT PROCESS
IMPROVEMENT
8.2.3 MONITORING AND MEASUREMENT OF

PROCESS
 DEFINE METHODS TO MEASURE QMS
PROCESSES AND ACHIEVE RESULTS
 WHEN NOT ACHIEVED, CORRECTIONS AND
CORRECTIVE ACTIONS TO BE TAKEN TO
ENSURE CONFORMITY OF PRODUCT
 APPROPRIATE ACTION TO CORRECT THE NC
PROCESS
 EVALUATE IF PROCESS NC HAS AFFECTED
TH PRODUCT
 IDENTIFY AND CONTROL NC AS PER CLAUSE
8.3
IMPROVEMENT
8.2.4 MONITORING AND MEASUREMENT OF

PRODUCT
 MONITOR THE CHARACTERISTICS OF THE
PRODUCT TO VERIFY IF PRODUCT
REQUIREMENTS ARE MET
 MONITOR AND CONTROL KEY
CHARACTERISTICS
 SAMPLING PLAN TO BE STATISTICALLY
VALID OR CUSTOMER APPROVED
 PRODUCT NOT TO BE USED UNTIL
INSPECTED OR VERIFIED FOR MEETING
REQUIREMENTS, EXCEPT UNDER POSITIVE
RECALL PROCEDURE
 EVIDENCE OF CONFORMITY WITH
ACCEPTANCE CRITERIA TO BE MAINTAINED
 RECORD
Nathan TO INDICATE
& Nathan Consultants PERSONNEL
Pvt. Ltd. NNCPL/PPT/007
IMPROVEMENT
8.2.4.1 INSPECTION DOCUMENTATION
 MEASUREMENT REQUIREMENTS TO BE
DOCUMENTED
 CRITERIA FOR ACCEPTANCE AND / OR
REJECTION
 SEQUENCE MEASUREMENT AND TESTING
OPERATION DOCUMENTATION
 RECORD OF THE MEASUREMENT RESULTS
 TYPE OF INSTRUMENT AND ANY WI FOR
USAGE
 TEST RECORDS TO SHOW ACTUAL TEST
RESULTS
 RECORDS PROVIDE EVIDNECE THAT
IMPROVEMENT
8.2.4.2 FIRST ARTICLE INSPECTION
 AS9100, PARA 8.2.4.2

 “ …THE ORGANISATION’S SYSTEM SHALL PROVIDE
A PROCESS FOR INSPECTION, VERIFICATION AND
DOCUMENTATION OF A REPRESENTATIVE ITEM
FROM THE FIRST PRODUCTION RUN OF A NEW
PART, OR FOLLOWING ANY SUBSEQUENT CHANGE
THAT INVALIDATES THE PREVIOUS FIRST ARTICLE
INSPECTION RECORD.”

What is a First Article
Inspection Requirement?
NOT OPTIONAL – FAI IS MANDATORY
AS9102 IS ONE APPROACH TO FAI AND
PROVIDES CONSISTENCY.
ORGANISATIONS CAN USE THEIR OWN
APPROACH IF CUSTOMERS APPROVE.
FAI TO BE DONE OF FIRST PRODUCTION
PIECE, NOT PROTOTYPES

Summary FAI
 FAI IS THE PROCESS WHEREBY YOU CAN PROVE THAT YOUR
PRODUCTION PROCESS MANUFACTURES AIRCRAFT
COMPONENTS TO THE DESIGN SPECIFICATION.
 IS AN AUDIT OF THE FULL PRODUCTION PROCESS.
 SHOULD BE UNDERTAKEN BY INSPECTORS / AUDITORS.
 INITIAL FAI PROVIDES THE BASELINE CONFIGURATION FOR
BOTH PRODUCT AND MANUFACTURING SPECIFICATIONS.
 DON’T CONFUSE FAI WITH ‘FIRST OFF INSPECTION’.

IMPROVEMENT
8.3 CONTROL OF NON CONFORMING PRODUCT
 IDENTIFICATION AND CONTROL

 DOCUMENTED PROCEDURE FOR CONTROLS
 RESPONSIBILITY FOR REVIEW AND
AUTHORITY FOR DISPOSITION TO BE
DEFINED
 PROCESS FOR APPROVING THE PERSONNEL
MAKING THE DECISION
 NO USE-AS-IS OR REPAIR UNLESS
APPROVED BY CUSTOMER
 SCRAP SHOULD BE POSITIVELY
CONTROLLED UNTIL PHYSICALLY RENDERED
UNUSABLE
 RECORDS OF NCS AND ACTIONS TO BE
MAINTAINED
 CORRECTED PRODUCT TO BE REVERIFIED
Nathan FOR CONFORMANCE
& Nathan Consultants Pvt. Ltd. NNCPL/PPT/007
IMPROVEMENT
8.4 ANALYSIS OF DATA
 DETERMINE, COLLECT AND ANALYSE DATA

FOR SUITABILITY AND EFFECTIVENESS OF
QMS
 EVALUATE FOR IMPROVEMENTS
 SHOULD INCLUDE DATA FROM MONITORING
AND MEASUREMENT
 DATA ANALYSIS PROVIDE INFORMATION
RELATED TO
 CUSTOMER SATISFACTION
 CONFORMITY TO PRODUCT REQUIREMENTS
 CHARACTERISTICS AND TRENDS OF
PROCESSES AND PRODUCT
 SUPPLIERS
IMPROVEMENT
8.5 IMPROVEMENT
8.5.1 CONTINUAL IMPROVEMENT
 IMPROVEMENT OF EFFECTIVENESS OF QMS

THROUGH
 USE OF QUALITY POLICY
 USE OF QUALITY OBJECTIVES
 AUDIT RESULTS
 ANALYSIS OF DATA
 CORRECTIVE AND PREVENTIVE ACTION
 MANAGEMENT REVIEW

IMPROVEMENT
8.5.2 CORRECTIVE ACTION
 ACTION TAKEN TO ELIMINATE THE NC IN

ORDER TO PREVENT RECURRENCE
 REVIEW OF NON CONFORMANCE
(INCLUDING CUSTOMER COMPLAINTS)
 DETERMINE ROOT CAUSE
 NEED FOR ACTION TO ENSURE THAT IT
DOES NOT RECUR
 DETERMINING AND IMPLEMENTING ACTIONS
NEEDED
 RECORDS OF RESULTS OF ACTIONS TAKEN
 REVIEWING ACTIONS TAKEN
 FLOW DOWN TO SUPPLIER, WHEN HE IS
RESPONSIBLE FOR ROOT CAUSE
Nathan SPECIFIC ACTIONSPvt. Ltd. FOR TIMELY ACTIONS
 & Nathan Consultants NNCPL/PPT/007
IMPROVEMENT
8.5.3 PREVENTIVE ACTION
 ACTION TAKEN TO ELIMINATE THE

POTENTIAL NC IN ORDER TO PREVENT
OCECURRENCE
 REVIEW OF POTENTIAL NON CONFORMANCE
 DETERMINE ROOT CAUSE
 NEED FOR ACTION TO ENSURE THAT IT
DOES NOT OCCUR
 DETERMINING AND IMPLEMENTING ACTIONS
NEEDED
 RECORDS OF RESULTS OF ACTIONS TAKEN
 REVIEWING
Nathan ACTIONS
& Nathan Consultants Pvt. Ltd. TAKEN
NNCPL/PPT/007
O.A.S.I.S. DATABASE
On-line Aerospace Supplier
Information System

What ?
www. Iaqg. Org
Information On Aerospace Certified
Companies, Registrars, Aerospace OEM’s,
Aerospace Auditors

When?
Went “Live” 1 July 2003
 AB’s are entered by Sectors
 CRB’s are entered by AB’s
 Auditors are entered by AB’s
Nathan &
 Nathan Consultants Pvt. Ltd. NNCPL/PPT/007
WHY AS 9100 ?
 Competitive Edge
Visibility Among Aero OEM through OASIS Data
Base.
Improved Quality & Safety of Products
Decreased Costs throughout the Value Chain


Cqi 9

Caricato da

Informazioni sul documento

Titolo originale

Copyright

Formati disponibili

Condividi questo documento

Condividi o incorpora il documento

Opzioni di condivisione

Hai trovato utile questo documento?

Questo contenuto è inappropriato?

Copyright:

Formati disponibili

Cqi 9

Caricato da

Copyright:

Formati disponibili

Nathan & Nathan Consultants Pvt. Ltd.

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

of Standards and nearly Every Major Aerospace / Aviation

Manufacturer ( Prime Supplier ) like some of the mentioned below

had their own set of QMS requirements for their suppliers.

 Pratt & Whitney Aircraft

Suppliers and Subcontractors

• COMPLICATED QUALITY SYSTEM

INPUTS NASA, Company Specific Requirement

DOD , ISO 9001 , FAA, MIL-I , MIL-Q,

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

“ Aerospace Basic Quality System

PUBLISHED BY THE SOCIETY OF AUTOMOTIVE ENGINEERS ( SAE )

• Standard was Reviewed By Aerospace OEM’s and Suppliers

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

•Always used in conjunction with ISO 9001:2000

Tier 2, Major Assys

Tier 4 – Make to Print / MC Shops AS 9110

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

and recognized globally

•American Standards – 90xx

•“AS” Standards – Americas

•“EN” Standards – Europe

• 9100- Quality System for Aerospace Manufacturers

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

4.1 GENERAL REQUIREMENTS

ENSURE CONTROL OVER OUTSOURCED

4.2 DOCUMENTATION REQUIREMENTS

 QUALITY POLICY AND OBJECTIVES

4.2.2 QUALITY MANUAL

 SCOPE AND JUSTIFICATION FOR

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

4.2.3 CONTROL OF DOCUMENTS

 APPROVAL OF DOCUMENTS PRIOR TO

4.2.4 CONTROL OF RECORDS

4.3 CONFIGURATION MANAGEMENT

 PROCESS FOR CONFIGURATION

GUIDANCE IS AVAILABLE IN ISO 10007

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.1 MANAGEMENT COMMITMENT

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.2 CUSTOMER FOCUS

 MEETING CUSTOMER REQUIREMENTS

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.4.1 QUALITY OBJECTIVES

5.4.2 QMS PLANNING

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.5 RESPONSIBILITY AND AUTHORITY

 DEFINED AND COMMUNICATED

5.5.2 MANAGEMENT REPRESENTATIVE

 PROCESSES ARE ESTABLISHED,

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.5.3 INTERNAL COMMUNICATION

 COMMUNICATION CHANNELS ARE

5.6 MANAGEMENT REVIEW

 CONDUCTED BY TOP MANAGEMENT

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.6.2 REVIEW INPUT

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

5.6.3 REVIEW OUTPUT

Nathan & Nathan Consultants Pvt. Ltd. NNCPL/PPT/007

6.1 PROVISION OF RESOURCES