COURSE SYLLABUS

st
1 Semester, Academic Year 2016-2017

Course Code : MBA 204 Instructor/Professor : Policarpio R. Malonda

Course Title : Managing Organizational Campus : Goa Campus
Behavior
Course Credit : 3 Units Consultation : Sunday, 11:00-12:00pm
Course Prerequisite : Contact Number : 4523078/09988602717
Class Schedule : Sunday, 12:00-3:00 pm Email Address : polmalonda@yahoo.com
University Vision The leading University in geology, bio-resource science and environmental management
in the Bicol Region.

University Mission To provide quality instruction in the arts, philosophy, sciences, technology and other
relevant courses and create a competitive advantage in research, extension and
production services for the socio-economic upliftment of the Bicolanos.

Core Values P – Passion for Excellence

S – Service for Client Satisfaction
U – Unity for Stability

ISO 9001:2008 The Partido State University commits to provide quality instruction, responsive research
Quality Policy and need-based extension services for global competitiveness and satisfaction of its
clients through the continuous improvement of its programs and processes.

College Goal : To equip business graduates, professionals and business practitioners with advanced
entrepreneurial knowledge and skills in the field of business and industry specially in
their chosen line of business.

Program Objectives 1. To familiarize business leaders with advanced managerial tools and techniques necessary in
attaining the goals of their respective business organization;
2. To provide opportunities for exchange of ideas, experiences and practices that have been
proven effective in business operation;
3. To update and upgrade business enthusiasts and practitioners with latest issues in the global
environment.
4. To inculcate among business leaders a heightened sense of ethics, integrity and social
responsibility.

Course Description : Students will gain a working knowledge of how to manage personal, interpersonal and
group processes by having the interpersonal skills to assume responsibility for leading
and promoting teamwork among diverse stakeholders. Students will learn to manage
individual and group behaviour in improving organizational productivity and
performance. The course also focuses on the ethical process. The students will
participate in the analysis and resolution of ethical dilemmas that they encounter in the
workplace. This will give future managers to deals with ethical issues and social
responsibility.

Course Goals : At the end of the course, the students are expected to have:
1. Be able to explain individual behaviour, Values and Personality.
2. Be able to demonstrate teamwork in their research project.
3. Be able to appraise the conflict and negotiation in the workplace.
4. Be able to criticize Leadership theories in the organizational setting.
5. Be able to identify organizational culture and organizational changes.
6. Be able to develop cases, exercises and researches related to organizational
behaviour.

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Course Content
Course Teaching Requirements
Schedule Topic Specific Objectives Strategies
Week 1 Getting to know you activity Become acquainted with Games None
6/19/16 members of the class.
Election of Class Officers

Mission and Vision of the Discuss the Mission and Lecture-

University Vision of the University. Discussion.

Discuss Course Overview,

requirements and
grading system.

Introduction to the Field of Understand the field of

Organizational Behavior organizational behavior
(Mcshane and Glinow, 2010,2005;
Mcshane,2006 and Robbins, et al,
2006)

The Field of Organizational Programmed Quiz

Behavior. Instruction
Week 2 Organizational Behavior Trends Understand how Lecture-
6/26/16 globalization influences Discussion
The five Anchors of Organizational organizational behavior
Behavior
Programmed Quiz
Knowledge Management Instruction

Case 1: Pfizer-Pharmacia Merger Provide an opportunity

Case 2: Ancol Corporation for the students to apply Problem- Submission of
Case 3: Starbucks classroom learning to Solving the Case
real business scenarios.
Week 3 Individual Behavior, Values and Discuss basic ways to Reporting and Quiz
7/3/16 Personality (Mcshane and Glinow, match individual Lecture-
Ms. 2010,2005; Mcshane,2006 and competencies to job Discussion
Miranda Robbins, et al, 2006) requirements.

MARS Model of Individual Diagram and discuss Programmed

Behavior and Results MARS model. Instruction

Define values and explain

Types of Individual Behavior in why values congruence is
Organizations important.

Values in the Workplace Explain how moral

intensity, ethical
Values across Cultures sensitivity, and the
situation influence
Ethical Values and Behavior ethical behavior.

Personality in Organization

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 Case 4: Heading for the Big Apple
Case5 : Pushing Paper can be Fun
Case 6: After Enron: The Ideal
Corporation
Week 4 Perception and Learning in
7/10/16 Organizations (Mcshane and
Glinow, 2010,2005;
Ms. Jen Mcshane,2006 and Robbins, et al,
2006)
The Perceptual Process
Social Identity Theory
Provide an opportunity Problem- Submission of
for the students to apply Solving the Case
classroom learning to
real business scenarios
Explain how we perceive Reporting and Oral
ourselves and others Lecture- Recitation
through social identity. Discussion
Outline the reasons why
stereotyping occurs and
the perceptual problems Programmed
it creates and be able to Instruction
discuss how to minimize
the adverse effects of
stereotyping.

Stereotyping in Organizational Describe attribution

Settings
Attribution Theory
Self-Fulfilling Prophecy
Other Perceptual Errors
process and two
attribution errors.
Explain empathy, Johari
window and ABC model
of behavior modification.

Improving Perceptions

Learning organization

Behavior Modification: Learning

through Reinforcement

Social Learning Theory: Learning

by Observation

Learning Through Experience

Case 7: Nupath Foods, Inc Provide an opportunity Problem- Submission of

Case 8: No Way to Treat a Lady for the students to apply Solving the Case
classroom learning to
real business scenarios
Week 5 Workplace Emotions and Define emotions and Reporting and Quiz
7/17/16 Attitudes (Mcshane and Glinow, identify the two Lecture-
2010,2005; Mcshane,2006 and dimensions around which Discussion
Ms. Joy Robbins, et al, 2006) emotions are organized.

Diagram the model of

Emotion in the Workplace emotions, attitudes and Programmed
behavior and explain its Instruction
Managing Emotions at Work effects to the
organization.

Job Satisfaction Described the

dimensions of emotional
Organizational Commitment intelligence.

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 Psychological Contracts Compare the effects of
affective and
continuance
commitments on
employee behavior and
contrast transactional
and relational
psychological contracts.

Case 9 : Diana’s Disappointment: Provide an opportunity Problem- Submission of

The Promotion Stumbling Blocks for the students to apply Solving the Case
Case 10: The Big Squeeze on classroom learning to
Workers real business scenarios

Research Paper Submission of

Proposed
Research Title
Week 6 Motivation in the Workplace Compare and contrast Reporting and Quiz
7/ 26/16 (Mcshane and Glinow, 2010,2005; Maslow’s needs Lecture-
Mcshane,2006 and Robbins, et al, hierarchy theory with Discussion
Mr. Carino 2006) alderfer’s ERG theory .

Ms. Gloria Describe Lawrence and

Needs-Based Theories of Nohria’s four innate Programmed
Motivation drives and explain how Instruction
these drives influence
Expectancy Theory of Motivation motivation and behavior.

Goal Setting and Feedback Summarize McClelland’s

learned needs theory,
Organizational Justice including the three
needs.

Case 11: Buddy’s Snacks Company Provide an opportunity Problem- Submission of

Case 12: CEO Coaches for the students to apply Solving the Case
classroom learning to
real business scenarios.

RESEARCH PAPER Chapter 1-3

Week 7 Applied Performance Practices Explain how money and Reporting and Quiz
7/31/16 (Mcshane and Glinow, 2010,2005; other financial rewards Lecture-
Mcshane,2006 and Robbins, et al, affect out needs, Discussion
Ms. Jolly 2006) attitudes and social
identity.

Meaning of Money in the Discuss the advantages Programmed

Workplace and disadvantages of the Instruction
Reward Practices reward objectives.

Job Design Practices Identify strategies to

Empowerment Practices improve employee
motivation through job
Practicing Self-Leadership design.

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 Provide an opportunity Problem- Submission of
Case 13: The Regency Grand Hotel for the students to apply Solving the Case
Case 14: Now it’s Getting Personal classroom learning to
real business scenarios
Week 8 Work-Related Stress and Stress Define stress and Reporting and
8/7/16 Management (Mcshane and describe the stress Lecture-
Glinow, 2010,2005; experience. Discussion
Mcshane,2006 and Robbins, et al,
Ms. Jane 2006) Outline the stress
process from stressors to
consequences. Programmed
What is Stress Identify the different Instruction
types of stressors in the
Stressors: The cause of Stress workplace and explain
why stressors might
Individual Differences in Stress produce different stress
levels.

Consequences of Distress Discuss the physiological,

psychological and
Managing Work-Related Stress behavioral effects of
stress.

MID-TERM EXAMINATION Test student Knowledge Examinational

Paper
Week 9 Decision Making and Creativity Diagram and discuss the Reporting and Recitation
8/14/16 (Mcshane and Glinow, 2010,2005; rational model of Lecture-
Mcshane,2006 and Robbins, et al, decision making. Discussion
Mr. Romel 2006)
Explain why people have
The Rational Decision-Making difficulty identifying
Model problems and Programmed
opportunities. Instruction
Identifying Problems and
Opportunities Contrast the rational
model with how people
Evaluating and Choosing actually evaluate and
Alternatives choose alternative.

Outline the causes of

Evaluating Decision Outcomes escalation of
commitment to a poor
Employee Involvements in decision.
Decision Making
Identify contingencies
that affect the optimal
Creativity level of employee
involvement.

Case 15: Employee Involvement Provide an opportunity Problem- Submission of

Case 16: The art of Brainstorming for the students to apply Solving the Case
classroom learning to

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 real business scenarios

Conduct of Survey Survey Result

Week 10 Foundations of Team Dynamics Discuss the foundations Reporting and Quiz
8/21/16 (Mcshane and Glinow, 2010,2005; and dynamics of team Lecture-
Mcshane,2006 and Robbins, et al, work in the organization. Discussion
Mr. Jayson 2006)
Outline the different
model of team
Types of Teams and Informal effectiveness and explain Programmed
Groups its influence on team Instruction
task, composition and
Model of Team Effectiveness size.

Organizational and Team

Environment

Team Design Features Explain the stages of

team development.
Team processes
Identify factors that
Trouble with Teams shape team norms and
other factors that
influence team
cohesiveness.
Test student
understanding

Case 17: Treetop Forest Provide an opportunity Problem- Submission of

Case 18: Detroit is Cruising for the students to apply Solving the Case
Quality classroom learning to
real business scenarios
Week 11 Developing High-Performance Identify the Reporting and Quiz
8/28/16 Teams (Mcshane and Glinow, characteristics of self- Lecture-
2010,2005; Mcshane,2006 and directed work teams Discussion
Ms. Rachel Robbins, et al, 2006) (SDWTs)

Describe the conditions Programmed

Self-Directed Work Teams in sociotechnical systems Instruction
theory and summarizes
Virtual Teams the challenges.

Team Decision Making Describe the role of

communication system,
Team Building task and structure, team
size and team
composition.

Case 19: The Shipping Industry Provide an opportunity Problem- Submission of

Accounting Team for the students to apply Solving the Case
Case 20: The New Teamwork classroom learning to
real business scenarios Submission of
Chapter 1-5

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Week 12 Power and Influence in the Define the meaning of Reporting and Recitation
9/4/16 Workplace (Mcshane and Glinow, power and counterpower Lecture-
2010,2005; Mcshane,2006 and in the organization. Discussion
Ms. Pejo Robbins, et al, 2006)
Describe the bases of
power and explain how
Meaning of Power information relates to Programmed
power in the Instruction
Sources of Power in Organization organization.

Contingencies of Power Explain romantic

relationship affect power
Influencing others dynamics.

Influence Tactics and Discuss contingencies,

Organizational Politics influence tactics and
organizational politics.

Case 21: Trivac Industries, Inc Provide an opportunity Problem- Submission of

Case 22: A whistle-Blower Rocks for the students to apply Solving the Case
an Industry classroom learning to
real business scenarios
Week 13 Conflict and Negotiation in the Explain the process of Reporting and Quiz
9/11/16 Workplace (Mcshane and Glinow, conflict management. Lecture-
Mr. Zaballa 2010,2005; Mcshane,2006 and Discussion
Robbins, et al, 2006) Discuss socioemotional
conflict and
organizational conflict.
Conflict Process Programmed
Instruction
Sources of conflict in Organization Explain the approaches
of managing conflict.
Interpersonal Conflict
Management Styles

Structural Approaches to conflict

Management

Resolving Conflict through

Negotiation

Third Party Conflict Resolution

Case 23: Conflict in Close Quarters Provide an opportunity Problem- Submission of

Case 24: The House of pritzker for the students to apply Solving the Case
classroom learning to
real business scenarios Submission of
Reviewed
Chapter 1-5
Week 14 Leadership in Organizational Define leadership and Reporting and Quiz
9/18/16 setting (Mcshane and Glinow, the competencies of Lecture-
2010,2005; Mcshane,2006 and effective leaders. Discussion
Ms. Rhea Robbins, et al, 2006)

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Ms. Bruzo Explain people oriented
Perspective of Leadership and task-oriented Programmed
leadership style. Instruction
Competency (Trait) Perspective of
Leadership Discuss path-goal theory
of leadership and
Behavioral Perspective of Fiedler’s contingency
Leadership model of leadership.

Contingency Perspective of Contrast transactional

Leadership
Transformational Perspective of
Leadership
Implicit Leadership Perspective
Cross-Cultural and Gender Issues
of Leadership
with transformational
leadership and its
elements.
Explain how societal
culture and influences
our perception of
effective leaders.
Discuss similarities and
differences in the
leadership styles of
women and men.

Case 25: Staying on Top Provide an opportunity Problem- Submission of

for the students to apply Solving the Case
classroom learning to
real business scenarios
Week 15 Organizational Structure and Describe the types of Reporting and Quiz
9/25/16 Design (Mcshane and Glinow, coordination in Lecture-
2010,2005; Mcshane,2006 and organizational structures. Discussion
Ms. Cea Robbins, et al, 2006)
Discuss the dynamics of
centralization and
Division of Labor and formalization. Programmed
Coordination Instruction
Explain functional
Elements of Organizational structures with divisional
Structure structures.

Forms of Departmentalization Discuss contingencies of

organizational design.
Contingencies of Organizational
Design Test student
understanding

Case 26: The rise and Fall of PMC Provide an opportunity Problem- Submission of
Ag for the students to apply Solving the Case
Case 27: Ballmers Microsoft classroom learning to
real business scenarios Submission of
Final Chapter 1-5
Week 16 Organizational Culture (Mcshane Explain the elements of Class
10/2/16 and Glinow, 2010,2005; organizational culture Discussion Recitation
Ms. Pares Mcshane,2006 and Robbins, et al, and how it affects
2006) organizational behavior. Case Study Submission of

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Elements of Organizational
Culture
Deciphering Organizational
Culture
Organizational Culture and
Performance
Merging Organizational Cultures
the Case
Discuss the categories of
artifacts through which
corporate culture is
deciphered.
Discuss the condition
which cultural strength
improves corporate
performance and the
effect of organizational
culture on ethics.

Changing and Strengthening

Organizational Culture

Organization Socialization

Case 28: Assetone Bank Provide an opportunity

Case 29: Shaking Up Merill for the students to apply
Case 30: The Excellent Employee classroom learning to
real business scenarios.

Week 17 Behavioral Immersion to selected Provide an opportunity Hands on, Extension

10/9/16 families. for the students to Active Activity
experience real life Participation
drama and be able to
apply the knowledge and
learning on how to deal
with other people.

Presentation of Research Papers Research

Presentation
Week 18 Final Examination Test Student Knowledge Examination
10/16/16
SUBMISSION OF TERMINAL Research Paper
PAPER

Skills & Values Developed: Analytic and Reflective thinking; Ethical Behavior and Environmental Conscious

Classroom 1. Regular attendance and punctuality in all classes are important obligations of the
Guidelines/Policies students.
2. All students are required to wear the prescribed uniform and school ID.
3. Students are obliged to observe the code of conduct and discipline contained in the
Student Handbook.
4. Cellphones should be shut-off during class hours.
5. Students under the influence of liquor are not allowed inside the school
compound.
6. Plagiarism and vandalism are strictly prohibited and punishable.
7. Student should log-in regularly with the group account and read assigned materials
and topics.
8. Students should answer online quizzes, pre and post evaluation survey of the
course.

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Grading System A. For Lecture Classes
Class Standing (quizzes & recitation) 40%
Midterm/Final exam 30%
Project/Outputs 20%
Deportment/Attendance 10%
Total 100%
B. Computation of Final Grade
FINAL GRADE = (final term grade x 0.70%) + (midterm grade x 0.30%)

D. Equivalent Grade
99 = 1.0 94 = 1.4 89 = 1.8 84 = 2.25 79 = 2.70
98 = 1.1 93 = 1.5 88 = 1.9 83 = 2.3 78 = 2.75
97 = 1.20 92 = 1.6 87 = 2.0 82 = 2.4 77 = 2.8
96 = 1.25 91 = 1.70 86 = 2.1 81 = 2.5 76 = 2.9
95 = 1.3 90 = 1.75 85 = 2.20 80 = 2.6 75 = 3.0
74 & below = 5.0
Incomplete = INC

References : Mcshane, S. L. (2010). Organizational behavior: Emerging knowledge,

Global realities Mc-Grawhill Education, New York, 6th Ed.

Mcshane, S.L. (2006). Canadian Organizational Behavior, Mc-Grawhill

Ryerson Limited, Canada, 6th Ed.,.

Mcshane, S.L. ( 2005). Organizational behavior: Emerging Realities for

Workplace Revolution, Mc-Grawhill Education, New York, 3rd Ed.

Robbins, S. V. , et. Al. (2009). Organizational Behavior, Pearson

Education, Inc, publishing as Prentice Hall.

http://www.saylor.org/booksl, date of retrieval, 6/8/2016.

Http:newagepublishers.com, date of retrieval, 6/8/2016.

Prepared by: Reviewed by: Approved:

POLICARPIO R. MALONDA,MPA,REA,REB JOSEFINA A. BORROMEO,Ph.D

FACULTY PROGRAM DIRECTOR DEAN

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