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Intelligence
Presenters: PRFENG1 TTH 8:00-9:30
Aligam, Astley
Castillo, Abegail
Gabriel, Russell
Laza, Karissa
Outline
I. What is Emotional Intelligence (EQ)?
II. Emotional Intelligence(EQ) and Intelligence Quotient (IQ)
III. Personal Competence
IV. Social Competence
V. Interpretation of test results
VI. Summary
VII. References
I. What is Emotional
Intelligence(EQ)?
Emotional Intelligence defined
Understanding
Empathy
Regulation of Emotion
Emotional Intelligence domains
Self-Awareness
1. Know your emotions
Self-Management
2. Manage your emotions 3. Motivate yourself
Social Awareness
4. Recognize and understand other people’s emotions
Relationship Management
5. Manage relationships (other’s emotions)
Agreements among authors and
researchers:
Emotional Intelligence exists
Factor in personal and professional success
Can be improved
II. Emotional Intelligence(EQ)
and Intelligence Quotient (IQ)
Emotional Intelligence and IQ
EQ is different from IQ
No correlation between EQ and IQ scores
Intelligence is focused on cognitive aspects
Non-cognitive aspects are also important
EQ can be learned and developed
Strategies to improve and develop
Emotional Intelligence
Observe how you react to people.
Look at your environment.
Do a self-evaluation.
Examine how you react to stressful situations.
Take responsibility for your actions.
Examine how your actions will affect others
Source: https://www.mindtools.com/pages/article/newCDV_59.htm
III. Personal Competence
Personal Competence
Personal Competence
Self-Awareness
• Emotional Self-awareness
• Accurate Self-assessment
• Self-confidence
Self-Management
• Control of your emotions
• Commitment
• Conscientious
Self-Awareness Competencies
Accurate Self-
Self-Awareness
assessment
Self-Confidence
Emotional self-
awareness
Self-Management Competencies
Social Competence
Social-Awareness
- Empathy
- Organizational Awareness
- Service Orientation
Relationship Management
- Communication skills
- Ability to persuade & lead
- Develop strong working relations
19 Competencies of EQ according to
Daniel Goleman
Self awareness Self management
1. Emotional self awareness 4. Emotional self control
2. Accurate self assessment 5. Transparency
3. Self confidence 6. Initiative
7. Adaptability
8. Optimism
9. Achievement
19 Competencies of EQ according to
Daniel Goleman
Social awareness Relationship management
10. Organizational awareness 13. Inspirational leadership
11. Service 14. Influence
12. empathy 15. Developing others
16. Change catalyst
17. Conflict management
18. Building bonds
19. Teamwork and collaboration
V. Interpretation of test results
Score: 15 - 34
• Needs improvement
• Avoids conflict instead of addressing them
• Mostly overwhelmed by own emotions
• Hard to calm down when upset
• Building and keeping relationships is hard
V. Interpretation of test results
Score: 35 - 55
• Average E.Q.
• Good relationships only with some people
V. Interpretation of test results
Score: 56 - 75
• Emotionally intelligent
• Great relationships
• Friends seek your advice
• Great leadership potential
• Admirable people skills
V. Interpretation of test results:
Development
Self awareness – focusing on the present moment