<Project Name>

Project Scorecard

Department: Document Owner:

Focus Area: Project or Organization Role:
Product or Process:

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Scorecard Purpose

Scorecard Definition
<Replace this text with your own, or use the following sample.>

“A balanced scorecard is a system of linked objectives, measures, targets and initiatives which
collectively describe the strategy of an organization and how the strategy can be achieved. It can
take something as complicated and frequently nebulous as strategy and translate it into something
that is specific and can be understood.” — Dr. David Norton

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<Project Name>
Project Scorecard Matrix
Perspective Objectiv Measure Target Pr Initiative Data
e ior Owner
Financial Increase Net 10% end ity
Hi Increase Project Financ
Net Operating of year gh Profitability e
Operatin Profit Directo
g Profit r
Projects 2 per Hi Sales team to work Consul
greater month gh with Industry tancy
than £250k consultants to Directo
promote industry r and
projects sales
Directo
r

Customer Improve Customer 95% Hi Suppo

Custome satisfaction average gh rt
r score Directo
Satisfacti r
on Accounts 70% by M Sales Director to Sales
with year end ed assign accounts Directo
Account iu and balance r
Managers m existing workload
Internal Number of 1 per M Assign consultants Manag
Process industry month ed to development of ing
templates iu 1 indusrty template Consul
m each per quarter tant
Maximum 82% Hi Operat
utilisation month gh ions
on Directo
month r
Learning and People Number of 5 per M Set up team- Trainin
Growth want to CVs month ed training schedule g
work at received Manag
<compa er
ny> Employee 85% M Conduct an HR
opinion average ed employee opinion Directo
survey on six survey every six r
month months
survey
Number of 90% Hi Balanced HR
staff consulta gh scorecard training Directo
trained in nts by plan in place r
Balanced year end
Scorecard

All staff to 100% by Hi Training from Manag

build a year end gh Consultants set ing
mangemen aside in diary Consul
t tant
dashboard