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4
Known Bugs
About This Document
This document provides the following information about Spectrum v10.4.4:
1. General
2. Known Issues Associated with the Windows 7/8 Operating Systems
3. Known Issues in Spectrum Quant
1. General
· Incorrect display of certain fonts (Bug 5643)
Numbers and italicized text may not be displayed correctly in reports when certain fonts are
used. When designing a new report template, check that the appearance of your report is
correct when it is saved or printed before using the template.
· Delays when previewing or saving lengthy reports in Spectrum and Report Designer
(Bugs 5579, 5899)
If a report template contains many data tables and/or the results for many samples are being
reported in a single document, there may be a lengthy delay in producing the final report or in
previewing the report in Report Designer.
· Layout of text may be misleading when Word Wrap is set to No (Bug 5752)
In Report Designer, if two lines of text are placed in a text box in a template and the Word
Wrap property is set to No, the final report will only display the first line of text, even though
Report Designer shows both lines on the canvas. Setting Word Wrap to Yes solves this
problem.
· Peak Table and Peak Area/Height results may not be reported correctly (Bug 5486)
In some report templates, the results for Peak Table and Peak Area/Height may not be
reported separately because they both use the same results tab in Spectrum. The solution is to
put the two report items in separate sections in the Report Designer template, and then repeat
each section for the appropriate sets of results.
· Default settings not restored in all cases for NIRA II (Bug 2340)
Check that the number of scans reads 32 and the scan mode is Interleaved when you restore
default settings for the NIRA II accessory.
· Duplicate spectral libraries can appear when upgrading Spectrum software (Bug
1455)
The duplicated entries can be removed by resetting the workspace layout.
· If there are Windows updates pending during the installation, then an error is
triggered (Bug 2547)
It may be possible to fix this problem by retarting the PC and running the setup.exe in repair
mode, but in general the best approach is to uninstall Spectrum and then re-install it once all
Windows updates are completed.
· Creating PDF reports using Far East language packs can cause an “out of memory”
error (Bug 1111)
Please close Spectrum (select Save for reload to retain your settings) and restart the software.
· Uninstalling AssureID (v 4.2.0) corrupts the installation of Spectrum 10 (Bug 1448)
The repair process can be initiated by running the Spectrum 10 application which results in
the Spectrum Touch installer running in repair mode. On completion of the installation
Spectrum 10 and Touch applications will function normally.
· If the user changes the accessory to a shuttle or a NIRA, the interleaved scan option
is not available (Bug 1093)
Please restart Spectrum and the interleaved scan option becomes available.
· If a user is creating touch macros to analyse existing spectral data only, the sample
scan step is still required (Bug 1008)
When a Touch sample step is included, the macro will run correctly.
· If the user runs a macro and an AVI calibration is required, the prompt dialog is
hidden behind the Touch screen (Bug 1381)
Please ensure an appropriate AVI calibration is in place before using it in a Touch macro.
· Setup Pathlength does not work correctly with nanometer units (Bug 4443)
This problem is being investigated. Please use cm-1 units only with the pathlength feature.
· Export spectra does not allow a point separator when the default separator is a
comma (Bug 3034)
Modify the system Regional and Language Options from the Windows Control Panel to
change the decimal separator to a point to allow a point separator to be used.
· Applying gridlines to a spectrum after zooming in can cause the software to lock up
(Bug 1455)
If a spectrum displayed is zoomed in to maximum extent and then gridlines are applied, the
application can lock up. However, if the full spectrum is displayed (fully zoomed out) then
gridlines can be applied.
· Send-To-Word/Send-To-Excel will only work on Office 2007 and later versions
(Bug 1757)
Send-to-Word/Send-To-Excel requires Microsoft® Office 2007 or later to be installed.
· Send-To-Word/Send-To-Excel will not work unless Office 2007 has been initialized
(Bug 1395)
After installing Office on the computer, Word/Excel should be opened and used at least once.
This initializes Office and, from that point on, the Send-To-Word/Send-To-Excel function in
Spectrum should work correctly. If an error still occurs with Office 2007, then it could be
that the primary interop assemblies (PIA) for Office were not installed when Office was
installed. These can be installed either through the Office install CD or, alternatively, on the
root of the Spectrum install CD is a self-extracting EXE called PrimaryInteropAssembly for
Office 2007. First run the EXE, agree to the Microsoft license and select a directory to
extract the files into (for example c:\temp\office2007). Navigate to this folder and then run
the O2007PIA.MSI installer program. This will install the primary interop assemblies
allowing Spectrum to send spectra and tables to Word/Excel 2007.
· Clicking the “help” question mark in the Graph Properties dialog does not display
the Help (Bug 1640)
With the Graph Properties dialog displayed, clicking the question mark in the title bar
produces the query cursor. However, clicking that query cursor on an interface item does not
bring up a help display. It is recommended that the F1 button is used to display help when
required.
· Changing the auto name is not used for the first scan (Bug 1751)
When changes are made to the auto name, the changes are not used for the first scan that is
performed. The second and subsequent scans do use the new auto name. To avoid this delete
the existing sample(s) from the sample table and new ones that are added will then use the
new auto name.
· Selecting a sample in the sample table and then clicking run does not run the
selected sample but the next un-run sample (Bug 1980)
The selection state of a sample in the table does not match the expectation to run the selected
sample when the start button is hit and instead the first un-run sample is run. To run a
specific sample from the sample table move it to the top of the un-run samples.
· Change of UATR top plate not recognized by software unless UATR is removed and
replaced (Bug 1753)
Changing the UATR top-plate whilst the UATR is still plugged in will not be recognized by the
application and will not update the beam-path diagram. To avoid this unplug the UATR to
change the top-plate; on insertion the new top-plate is correctly recognized in the beam path.
· Vertical Cursor causes unexpected results when the cursor is turned off via the
context menu whilst over the cursor itself (Bug 1970)
If a user selects the vertical cursor and then turns it off via the right-click context menu on
the cursor line itself, the cursor goes but the actual mouse cursor remains in double-arrow
form and certain functions cannot be carried out. The workaround is to turn the vertical
cursor back on using either the context menu or the toolbar icon and then turn the cursor off,
either using the toolbar icon or by using the context menu on the graph background but not
on the cursor line itself.
· Configuring shift F1 as a process keyboard shortcut brings up the help, not the
process (Bug 1972)
A toolbar can be customized by going into the toolbar customize menu from the View menu
or by using the special drop-down button at the end of a toolbar and choosing Customize. If
the keyboard button is then clicked, a key combination can be defined as a shortcut for a
menu item. If <shift F1> is chosen then this will bring up the help when invoked instead of
the chosen menu item.
· Application crashes if the user clicks the color button with no spectra loaded in the
graph window (Bug 1763)
If no spectra are loaded in the graph window and the context menu on the graph window is
used to bring up the ‘Properties' dialog and then under the 'Advanced' tab the Color button is
pressed, the application crashes. This button works fine if spectra have been loaded into the
graph window.
· Maximum number of continuously scanned samples in a sample view is limited to
350 (Bug 1618)
Scanning a large number of samples, for example, over 350 in an individual sample view,
causes the application to slow down. Creating more than one sample view to scan data into
will improve this issue.
· Instrument settings changed without subsequent scanning are not remembered if
the software is shutdown (Bug 2408)
If you do not collect data after having changed some instrument settings and then exit the
software the instrument settings that are shown the next time you login will be the ones from
the last scan you performed with the same instrument/accessory combination. This means
that if you want to configure a workspace with certain instrument settings, you must perform
a scan (for example, a background) with those settings before exiting the software for them to
be remembered.
· View menu items relating to graph are non-functioning for a results tab graph
(Bug 2557)
The View menu items only work on the multiple or single Samples View graphs but not for
the Compare and Search graphs. To manipulate these graphs, use the context menu on the
graph to select graph options or the graph's property pages.
· Removing a user's workspace from Spectrum (Bug 2663)
If a user is deleted from the security database, the workspace files (that is, default settings,
GUI layout, equations, process chains, etc.) associated with that user are not deleted from the
hard disk. If it is required to remove these files, then login to Windows with an admin
account and start Windows Explorer and make sure that, under Tools->Folder
Options->View in XP or Organize->Folder and Search Options->View in Windows 7 or
View->Options-> Change folder and search options->View in Windows 8, the "Show hidden
files and folders" option is selected. On the root of the Windows drive navigate to
Documents and Settings\All Users\Application Data\PerkinElmer\Spectrum\Users for XP
and ProgramData\PerkinElmer\Spectrum\Users for Windows 7/8. There will be a folder with
the user's name which can be deleted to remove their workspace.
Note that if the login type is switched from, say, PerkinElmer login to Windows login then
new workspaces are created for the Windows login users. If the login type is switched back
again the original workspaces are still intact unless they have been manually removed.
· Macro – search in process chain allows duplication of library directories causing
duplicate runs (Bug 2681)
When a Setup Macro is performed and the search process is added to the macro then the list
of available libraries (from the Setup Libraries and Search library list) is copied into the
search process setup and the libraries to be searched can be selected. If a library from the
Setup Libraries and Search library list is subsequently deleted it still remains available in the
macro’s search process setup since it is using the library list that was available when the
process was added. However, if in the Setup Libraries and Search tab a library with the same
name as the deleted library is added and the macro is edited then any libraries that are in the
Search process setup that have been deleted are re-added to the Setup Libraries and Search
library list and any new libraries are added to the Search process setup's library list. Hence
there will now be 2 libraries with the same name in both lists.
It is recommended that if you setup a Search process in a macro that you do not delete any
libraries in the Setup Libraries and Search library list without first deleting the macro or
removing the Search process from it and then re-adding it with the new library list.
· When NIRA is in interleaved mode, preview does not display any spectra (Bug 2682)
If preview for scanning is selected then the software should enter monitor mode first,
allowing changes to sample positioning to be performed before scanning is initiated.
However, for a NIRA in interleaved mode the software enters monitor energy mode and no
spectra are displayed in the preview window but a scan can be initiated as normal. If the
NIRA is not in interleaved mode, then the software works correctly.
· Instrument, Ready Checks and Instrument Verification buttons loaded twice after
Spectrum 10 upgrade (Bug 3714)
If a previous version of Spectrum 10 has been uninstalled and a new version installed, then
when the software is restarted and connected to an IR instrument duplicate menu items
appear on the Measurement menu and duplicate setup icons appear in the right-hand
shortcuts pane. These duplicate items can be removed by performing a ‘Reset Layout’
command from the Setup menu. Note that if you have more than one user defined this should
first be done on the Administrator user before any other users.
· Raman - Wavelength Calibration can fail if, prior to the calibration, an optimum
exposure calculation has been halted (Bug 3897)
If a timed scan has requested the optimum exposure time to be calculated before the scan and
this calculation is halted and another scan is not performed before a wavelength calibration is
started, then the wavelength calibration may fail. The error can be avoided by performing a
short 1 second exposure scan prior to the wavelength calibration.
· Raman - After a Raman focus the ‘Laser + shutter’ icon in the Measurement
toolbar shows the shutter open when it has been closed (Bug 3848)
Performing a scan will reset this icon to the correct state.
· Raman - Cannot reconnect to the Raman instrument within the same session of the
software (Bug 3788)
If you disconnect from the Raman instrument and then try to reconnect again within the same
software session the reconnection fails. Please close the software and then re-open to connect
again to the Raman instrument.