Thank you for writing to us and this serves as your acknowledgement.

If you have previously sent an email without the booking number, kindly re-send the request with the
booking number and the reason of your refund request. See sample of request form.

REFUND REQUEST FORM

AGENT NAME: TURVAN TRAVEL

CONSULTANT'S BLND SABRI KHALID
NAME:
BOOKING NO.: HTL-AE2-148486615 BOOKING VALUE: 178.44$
GUEST NAME: Mr. MOHAMMED OMAR

SERVICE CITY: DUBAI

SERVICE DATES: Check-in Fri, 24 Nov 2017
Check-out Mon, 27 Nov 2017
REFUND TYPE: ________________ REFUND VALUE:
REASON: Due to Fire & Building Burning, the Hotel wasn’t able to receive passenger and
passenger didn’t used the hotel

Terms and conditions apply for any cancellation or amendment. Take note that refund for short stay, no-
show and non-utilization is as per booking confirmation agreement.

You can either fax us the relevant documents, mentioning the booking numbers to the fax number
mentioned below, or you can send email to us at refunds.dubai@dotw.com

We will respond to you within 7 working days if your claim is approved or not.

With thanks and best regards

Refund Team
Finance Department
Destinations of The World
Dubai, UAE
Tel: +971 4 2339233
Fax: +971 4 2656210