Authorized

Supplier Supplier
of Project of Honda
vehicles motorcycles
and Honda to thetoInternational
motorcycles Aid &Aid
the International Development sector.
& Development sector.

vehicle warranty
information
new vehicle warranty coverage
KjAer & KjAer warrants for a designated period of time or specific mileage that we will cover the cost of repair or

MOTORCYCLE warranty
replacement of any part of the vehicle, which proves to be defective in materials or workmanship.

The coverage includes all items fitted and conversions made to the vehicle as specified on the vehicle sales invoice.

information
new vehicle warranty Period
The warranty period begins on the date of delivery in accordance to the INCOTerM 2010 specified on the sales invoice
Honda Motorcycle Warranty
provided that the vehicle PDI has been performed.

Theexclusive
As standard New Vehicle
international Warranty
supplier is 12motor
of Honda months orto
cycles km.
the20.000, whichever
UN and Aid comes first.
& Development sector, Kjaer & Kjaer A/S is responsible
for handling, supporting and managing any potential guarantee and warranty incident. Kjaer & Kjaer do so in dialogue with your
In addition
office and/orto the standard
project New
recipient to Vehicle
ensure Warranty,
maximum an extension
efficiency of the warranty
and least possible couldand
inconvenience have been purchased with the vehicle.
delay.
Please refer to the vehicle sales invoice for extended warranty coverage.

Honda Motorcycle Warranty Coverage

what is not covered by the new vehicle warranty
Kjaer & Kjaer warrants for a designated period of time or specific mileage that we will cover the cost of repair or replacement of any
part, which proves to be defective in materials or workmanship.
Following items are excluded from the new vehicle warranty:

Honda Motorcycle
• Any accessories Warranty
or equipment Period
installed outside the vehicle supply agreement.

• Any
The labour
warranty costsbegins
period incurred in connection
on the with
date of delivery in required maintenance
accordance services
to the INCOTERM 2010such as wheel
specified on thebalancing, wheel alignment,
sales invoice.
engine and body maintenance.
The Honda warranty of 1 year or 12.000 km, whichever comes first, covers components on the motorcycle and the repair cost to those
components
• Any costsif related
the failure
to is due to manufacturer
deterioration of paint,defect or workmanship.
exterior/interior trim and other appearance items.

• Any costs of replacement parts that are expected to wear out, be replaced or deteriorate over a given period of time.
Replacement parts could be items such as tyres, light bulbs, glow/spark plugs, drive belts, clutch plate and clutch disc
and bearing, brake shoes/ pads, filters, wiper blades, batteries, as well as suspension parts.

Key Maintenance Fundamentals

• Damages or failures resulting from:
◊ Incorrect operation of the vehicle.
◊ Accident, theft or fire.
Keeping your motorcycle well-maintained is absolutely essential to your safety and to protect your investment, obtain maximum
◊ Lack of proper maintenance and care, as well as improper repairs or use of non-genuine spare parts.
performance and avoid breakdowns. To ensure safety, follow these key maintenance fundamentals (details are in the Owner’s Manual
◊ Use
received of the
with improper or contaminated fuel, fluids and lubricants.
motorcycle):
◊ Alteration to the base vehicle including fitment of additional accessories and/or equipment.
◊ environmental
The conditions
drive chain must (e.g.
be inspected andchemical
lubricatedfall out, tree sap, hail, windstorm and lightning).
regularly.
Perform a pre-ride inspection and make sure that any problem you find is corrected.
• Incidental
Always useand consequential
Honda Genuine Partsdamages such as compensation
or their equivalents for loss
to ensure reliability and of use of the vehicle, inconvenience, commercial
safety.
loss orthe
Check towing services.
engine oil level regularly.
Regularly visually inspect tyres.
Clean the battery terminals if they become dirty or corroded.

Part of KJaer GroUP KJaer & KJaer - providing vehicle solutions for over 50 years.
PART OF KJAER GROUP - providing vehicle solutions for over 50 years.
 Authorized Supplier of Honda motorcycles to the International Aid & Development sector.

What is not covered by the New Motorcycle Warranty

Following items are excluded:

Any accessories or equipment installed outside the motorcycle supply agreement.

Any costs of replacement parts that are expected to wear out, be replaced or deteriorate over a given period of time.
Replacement parts could be items such as tyres, light bulbs, spark plugs, brake shoes/ pads, filters, batteries, as well as suspension
parts.
Damages or failures resulting from:
- Incorrect operation of the motorcycle.
- Accident, theft or fire.
- Lack of proper maintenance and care, as well as improper repairs or use of non-genuine spare parts.
- Use of improper or contaminated fuel, fluids and lubricants.

What you must do:

To apply the Warranty you are required to bring your motorcycle to your regular service provider and send us the following documentation:

A technical report describing the motorcyle and incident details. (Technical report template can be requested from info@kjaer.com)
A detailed repair estimate including all labour and parts costs.

In addition to the above, Kjaer & Kjaer may require additional information to be submitted to evaluate the actual incident.
Therefore, you are expected to provide the following additional information upon request:

Detailed pictures of the incident.

A detailed technical statement from your service provider on the actual incident; the reason and the proposed countermeasure.
Other incident information required to secure a correct warranty evaluation.
In the event of a warranty claim kindly contact KJAER & KJAER warranty department for guidance and immediate assistance:
Kjaer & Kjaer A/S | Tel: +45 62 221 111 | Fax: +45 62 224 422 | Email: info@kjaer.com | Website: www.kjaer.com

What we will do:

Approved warranty services will be made at no cost to the motorcycle user/owner.
Labour costs will be transferred to the customer or directly to the service provider as agreed.
Parts costs will be transferred to the customer or directly to the service provider as agreed; unless we choose to provide the parts
free of charge.
Kjaer & Kjaer reserves the right to reject claims for excessive labour and parts costs.
KK Honda Motorcycle Warranty - Version: October 2017

KJAER & KJAER A/S | Tel: + 45 62 22 11 11 | info@kjaer.com | www.kjaer.com | www.facebook.com/kjaerkjaer