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PURPOSEOFPROCESS
Identifyexpectedresult(s)ofeffectivelyandefficientlyimplementedprocess
WITHWHOM? WITHWHAT?
Definerequiredcompetencesofpersonnelneeded Definematerialresources(infrastructure,tools,informaticssystems)neededtoimplement
toimplementprocess process
INPUTS
PROCESS OUTPUTS HOW?
Source Element
Identifyinterested
Identifymethod(s)
party(customer,
Listitemstransformed (e.g.instructionNo.,
government,internal Defineactivitiesperformedduring Listresultsofprocessstep
throughimplementationof standard)usedto
organizational processstep implementation
processstep implementprocess
process),whois
step
relatedtoprocess
[[[
HOWMUCH? RISKS/OPPORTUNITIES?
Defineinternal/externalissues,whichmay:
Definemeasurablemetricsusedtoevaluate
makeharder/makeimpossibleachievingexpectedresultsofimplementedprocess,or
effectivenessandefficiencyofimplementedprocess
allowachievingresultsofimplementedprocessexceedingexpectations